Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118860 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239810 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600746 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493109 Views
581 replies
42 likes
I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my choice or randomly, the next song and any other songs that att...
I've only noticed this with the song Helix Nebula by Anamanaguchi on my Galaxy S3, but I was wondering if anybody else ahd run into the issue. Basically, whenever the song comes on, by my ch...
Casual Listener
614 Views
2 replies
0 likes
I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish on my computer every time, but on my phone it stop...
I made a playlist of Florence + The Machine, and whethere it is downloaded for offline playability or not only one songs will not play all the way through. Girl With One Eye will play start to finish...
Casual Listener
648 Views
2 replies
0 likes
Hi! I have currently got spotify premium. Then i wanted to do it on my android phone.I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have premium, when i have.. My phone is HTC One V. What to do?
Hi! I have currently got spotify premium. Then i wanted to do it on my android phone. I have synced the playlists i want, it shows up in my phone, but.. My phone says i dont have p...
Community Legend
2072 Views
1 replies
1 likes
Just go to questions if you don't want an introduction I was subscribed to another service but I'm planning to leave.For the moment I'm testing Spotify and Deezer, but I'm in large favor of Spotify because it seems to have much more classical and wor...
Just go to questions if you don't want an introduction 🙂 I was subscribed to another service but I'm planning to leave. For the moment I'm testing Spotify and Deezer, but I'm in large favo...
Community Legend
1212 Views
5 replies
1 likes
Hi all,after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on holiday quite troublesome.Did anything go wrong?
Hi all, after having installed the latest update of spotify app on my mobile all previously (offline available) playlists had to be downloaded again. That's pretty much data traffic and if you're on...
Regular
1318 Views
9 replies
0 likes
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....
Casual Listener
1293 Views
5 replies
2 likes
Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. What are the steps you took to get to the error/issue? 1. First...
Description Spotify not playing through phone including headphones. I have cleared the data, removed the application, restarted the phone, reinstalled Spotify and no resolution to issue. ...
Newbie
1520 Views
4 replies
0 likes
I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have redownloaded 700+ songs on my phone more than 5x. I...
I have been having a lot of problems with my Spotify Premium Service on my Android Phone. At first it would randomly log out, and when I logged back in ALL MY SONGS WERE UNDOWNLOADED! To date I have ...
469 Views
0 replies
0 likes
Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and password info on the Settings screen. Unfortunately, there is...
Does anyone know how to enter login information for Lastfm on the Kindle Fire? I've read that on other Android devices, all you have to do is hit enter when you've entered in the login and p...
Regular
1916 Views
6 replies
0 likes
Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten seconds into it I get the "track not available" erro...
Ok I have The premium subscription and this seems to an issue with one song at the moment, but it's still annoying enough to warrant a post. I start the song, "the other side" by nostalgia, and ten s...
404 Views
0 replies
0 likes
There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files. The problem is I don't own this music! But just to make sure someone didn't load them on to my computer without my kno...
There are certain songs, for instance Alkaline Trio, which won't play and where Spotify suggests that I sync local the local files. The problem is I don't own this music! But just to m...
412 Views
0 replies
0 likes
For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redownload, so i need to go online with spotify and do ...
For some reason songs that have been downloaded are suddenly "undownloaded" when in offline mode. The song have all downloaded, then after a day or two in offline mode, some songs seem to need a redo...
Community Legend
623 Views
2 replies
0 likes
I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet too. Is an internet connection on the wireless netwo...
I've got both my phone and PC on the same wireless connection but I've noticed that no syncing happens from PC to Android phone if the wireless connection does not have a connection to the internet t...
358 Views
0 replies
0 likes
I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection. All other apps and sounds are working fine. I also tried rei...
I have an HTC DNA and the Spotify app has played fine until yesterday morning. The app plays but the sound doesn't come through the phone speaker, the jack, or through bluetooth connection. All...
Newbie
782 Views
4 replies
0 likes
Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as YouTube) and it's working fine, 2) uninstalled then ...
Spotify was working fine on my Android phone until a few days ago. Now, the software appears to be working fine but no audio will play. I already 1) checked the audio on other applications (such as Y...
Casual Listener
1444 Views
3 replies
0 likes
Under ICS Spotify triggers the service "Mediaserver" and makes it go wild.The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very strong, the cellphone is going hot, you lose per hour ...
Under ICS Spotify triggers the service "Mediaserver" and makes it go wild. The service is needed for music-apps, but something is going wrong. Triggered by Spotify, the service drains battery very s...
Regular
10022 Views
19 replies
9 likes
Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list of applications to use for "Phone Search" in the Go...
Before the latest update, I was able to use Google's voice search to play tracks on Spotify by saying things like "Play Surfer Rosa" but now it does not work, and Spotify does not appear in the list ...
Casual Listener
1018 Views
1 replies
0 likes
Hej!' Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?
Hej!' Vi har spotify premium, men kan bara lyssna via datorn. Via mobiler har det slutat att fungera. Det slutade för ca en vecka sedan (samsung galaxy SII och SIII). Vad ska vi göra?
Regular
626 Views
1 replies
0 likes
DescriptionPlaylists are empty on my Android device. Following all steps above do not help.What are the steps you took to get to the error/issue?Open Spotify on AndroidSelect a random playlist, synced or not.Open itIt's emptyWhat I expected to happen...
Description Playlists are empty on my Android device. Following all steps above do not help. What are the steps you took to get to the error/issue? Open Spotify on Android Select a random playl...
412 Views
0 replies
0 likes
I have a ricomagic hooked up to my telly which I mostly use for spotify.When I first installed it a couple of months ago I could only download to the internal memory (2gb)So to work around this, I swapped the external sd and internal memory. Voila, 3...
I have a ricomagic hooked up to my telly which I mostly use for spotify. When I first installed it a couple of months ago I could only download to the internal memory (2gb) So to work around this, ...
Community Legend
681 Views
3 replies
0 likes
