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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387353 Views

545 replies

34 likes

Account
Free
  • 387353 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

7 likes

  • 8040 Views
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  • 7 likes

Android Dissatisfaction

HiI have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the years to have continued paying £10 per month. However, f...

Regular

Hi I have been a paid-up Spotify user for 3 years now, first on iOS and for the past couple of years on Android, so it stands to reason that I must have been a fairly satisfied customer over the yea...

licenced

Community Legend

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

New login every time I start Spotify on Android

Hi there, since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does anybody have the same problem / solution? I already tried to ...

Newbie

Hi there,   since yesterday afternoon I have an annoying problem with Spotify on Android. Every time I start the application I have to login again. This has never been before like this. Does...

Peter__

Community Legend

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Why haven't you fixed the bug that unsyncs downloaded playlists?

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever I want, wherever I want, wherever I want and Downl...

Newbie

Seriously, there are threads dating back months about this issue, why isn't it fixed? I don't pay £9.99 a month to listen to my local files on the bus, I pay £9.99 a month so I can listen to whatever...

Peter__

Community Legend

321 Views

1 replies

1 likes

  • 321 Views
  • 1 replies
  • 1 likes

Can't Stream over 3G with Premium on Galaxy S3. Grey tracks : Track not available.

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I disconnect and go on the go, all songs (that I haven't se...

Casual Listener

Just got a Galaxy S3, love it, but as the title says, I want to be able to stream songs over 3G. I have signed up for premium and can stream songs when I am connected to wifi, but as soon as I discon...

DizzyAngel137

Newbie

857 Views

3 replies

0 likes

  • 857 Views
  • 3 replies
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Solved!! Play stops with 30 seconds of song left

I have been using the Android app for about a year, with only a few issues. However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 seconds remaining. I cannot press play, pause, next, or back. ...

Newbie

I have been using the Android app for about a year, with only a few issues.  However, over the last two weeks, I can only play one song at a time, and each song stops playing with about 30 secon...

acheron713

Casual Listener

979 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Some local files are not available

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the files I can play are high-lighted on spotify on my...

Casual Listener

I have a folder on my harddrive with Metallica, I have added this folder as local files in Spotify and I have syncronized but still only 7 out of 23 files are available on my phone. I notise that the...

RTH666

Casual Listener

1242 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

MusiXmatch

Is there a way to use musixmatch for my spotify song on android?I,m a premium user

Music Fan

Is there a way to use musixmatch for my spotify song on android? I,m a premium user

Peter__

Community Legend

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

this track is not available? Third time I ask this...

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed to go online on my phone and undownload all my playl...

Regular

This is the third time in four days l'm writing you. Nothing of what you guys says helps. First you said that I needed to Sign in on a computer to make it work, but it didnt, then you said I needed t...

Peter__

Community Legend

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

Playlist ordenimg

Is there a way to put my playlist in alfhabetic order on the android app?I.m a premium user.

Music Fan

Is there a way to put my playlist in alfhabetic order on the android app? I.m a premium user.

David

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
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Solved!! Can't introduce last.fm password

Hi guys, I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -one has to introduce a password for that-: it just won't let m...

Casual Listener

Hi guys,   I've using Spotify in my mobile phone for 2 months or so, and I have had just one little problem since: I can't introduce my last.fm password. It doesn't say 'error' or anything -...

Naiara

Casual Listener

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Music will not play. :(

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The mini player appears at the bottom, showing album art and...

Casual Listener

I have been happily using Spotify premium on my HTC Desire (Android 2.3.3) for over a year. This week, playback stopped working. Here's what happens: I tap on a song in one of my playlists. The m...

cjvannette

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Music will not stream on droid incredible 2

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But there is no audio.

Newbie

I have a droid incredible 2 with the current software. I have a premium account that works correctly on every other device but my droid. The app will open up, you can search and select music. But the...

licenced

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Global variable

Does spotify store the name of the current track/artist as a globally accessible variable on android? I've currently got tasker set up to do a number of nice things using media control settings, but I cannot find a way to let it access the current tr...

Newbie

Does spotify store the name of the current track/artist as a globally accessible variable on android?  I've currently got tasker set up to do a number of nice things using media control settings...

licenced

Community Legend

714 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Android Mobile App doesn't work in online mode

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported. The app crashes every time I put it into online mode. It works in offline mode. Online, it wor...

Gig Goer

I've asked for "customer support" to help me with this. They have responded that they cannot offer any troubleshooting, because my device is not supported.   The app crashes every time I put i...

NicolaiTaz

Newbie

4063 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

aaghhhh....help!!!!!

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in. If i can't get this sorted I'm cancelling my subscription and going elsewhere. I saw someone on FB with the same problem. It's OK on my ...

Music Fan

Hi all This is slowly driving me mental.......my songs keep stopping and starting, it is really doing my head in.  If i can't get this sorted I'm cancelling my subscription and going elsewhere...

Peter__

Community Legend

991 Views

7 replies

0 likes

  • 991 Views
  • 7 replies
  • 0 likes

Andorid

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Newbie

My android device isn't letting me access my music because it claims i don't shave premium and I do.

Peter__

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

cannot login without accepting Facebook login

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Casual Listener

I do not want any connection with my Spotify and Facebook. Why can I not login without accepting Facebook login and festures

Trofast

Newbie

643 Views

4 replies

0 likes

  • 643 Views
  • 4 replies
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Solved!! where is personal music playlist ?

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is said the sync is OK, but I do not see it anywhere in the S...

Casual Listener

Hi all, Sorry for this so simple question but I can't find my personal music playlist on my Android device. I have synchronized the playlist with mp3 from my PC to my Android. On my PC, it is s...

rawalpundi

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Solved!! got premium but will not update my account on my droid???

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Newbie

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Liam

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Last.fm login problem

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When I press back and check options once again - fields ...

Casual Listener

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When ...

Tonasz

Casual Listener

1152 Views

2 replies

0 likes

  • 1152 Views
  • 2 replies
  • 0 likes