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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196332 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196332 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538146 Views

78 replies

3 likes

  • 538146 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444393 Views

565 replies

37 likes

Account
Free
  • 444393 Views
  • 565 replies
  • 37 likes

Solved!! Android: "The track is not available" - But fine on PC

Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. Now i like to use my spotify to play tracks from the database and my own tunes given to me. Now i have put 2 tracks ...

Casual Listener

Hi   I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. 🙂   Now i like to use my spotify to play tra...

keyloves

Casual Listener

2679 Views

3 replies

0 likes

  • 2679 Views
  • 3 replies
  • 0 likes

Cant play premium

I just paid for premium service but it says I don't have a premium service.

Casual Listener

I just paid for premium service but it says I don't have a premium service. 😞

Peter__

Community Legend

671 Views

6 replies

0 likes

  • 671 Views
  • 6 replies
  • 0 likes

Spotify doesn´t start after upgrading my Samsung SII to android-version 4.1.2

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in fields at all.

Newbie

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in field...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Can't log into spotify on android withouit accepting facebook integration

Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I absolutely do not want to link to my facebook account. Anyway.....

Casual Listener

Hi,   I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I a...

eviljonny

Casual Listener

1413 Views

7 replies

0 likes

  • 1413 Views
  • 7 replies
  • 0 likes

Web player on android devices

Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...

Casual Listener

Hi,   I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...

tim_acheson

Regular

5448 Views

2 replies

1 likes

  • 5448 Views
  • 2 replies
  • 1 likes

Solved!! Spotify keeps putting Transformer Prime in offline mode

Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...

Regular

Hi,   New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...

Goodman

Spotify Legend

8457 Views

51 replies

1 likes

  • 8457 Views
  • 51 replies
  • 1 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10632 Views

5 replies

1 likes

  • 10632 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7552 Views

19 replies

0 likes

  • 7552 Views
  • 19 replies
  • 0 likes

Download fail on Nexus 4

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps described in "Trouble shooting" but there is no improvemen...

Visitor

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps describ...

user-removed

Not applicable

1037 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Synchronization error

Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...

Regular

Im getting the following error when i start Spotify on my HTC one X:   (ill translate it from dutch)   Synchoniaztion error ============================== Unknown error ------...

Peter__

Community Legend

4962 Views

35 replies

0 likes

  • 4962 Views
  • 35 replies
  • 0 likes

Spotify for Android version 0.5.0 - no shuffle option?

Has the shuffle option been removed? If not, how can I access it?

Casual Listener

Has the shuffle option been removed? If not, how can I access it?

Marco

Community Legend

18312 Views

24 replies

1 likes

  • 18312 Views
  • 24 replies
  • 1 likes

Song wont Sync properly

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...

Newbie

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

is something up with spotify??

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...

Newbie

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...

Thedev

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

my playlist wont stay downloaded

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...

Casual Listener

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...

Peter__

Community Legend

589 Views

2 replies

0 likes

  • 589 Views
  • 2 replies
  • 0 likes

help please

Will clearing the data delete all my music off the app???

Casual Listener

Will clearing the data delete all my music off the app???

Liam

Community Legend

492 Views

2 replies

0 likes

  • 492 Views
  • 2 replies
  • 0 likes

albums loading to slowly in Android app

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm using the latest version with a stock SG3 with the la...

Regular

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm us...

Richard

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify Radio gets mute every song

Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is playing but nothing can be heard on headphones. Pausing and resumi...

Music Fan

Hi,   I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is play...

belegdol

Music Fan

1339 Views

10 replies

1 likes

  • 1339 Views
  • 10 replies
  • 1 likes

Imported music keeps disappearing

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this because it won't download anymore. Please help.

Regular

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this beca...

Liam

Community Legend

1097 Views

11 replies

0 likes

  • 1097 Views
  • 11 replies
  • 0 likes

android want play music

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off other apps? I have deleted and re upload spotify still...

Casual Listener

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off oth...

Peter__

Community Legend

590 Views

4 replies

0 likes

  • 590 Views
  • 4 replies
  • 0 likes

downloading offline files - suuuper slow

brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit on WiFi), started to download playlists for offline use. and it's...

Gig Goer

brand new phone, samsung galaxy S3. therefore, brand new install of spotify.   today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit o...

royal23

Gig Goer

1715 Views

2 replies

0 likes

  • 1715 Views
  • 2 replies
  • 0 likes