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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203454 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203454 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548628 Views

78 replies

3 likes

  • 548628 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456091 Views

571 replies

38 likes

Account
Free
  • 456091 Views
  • 571 replies
  • 38 likes

Web player on android devices

Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...

Casual Listener

Hi,   I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...

tim_acheson

Regular

5482 Views

2 replies

1 likes

  • 5482 Views
  • 2 replies
  • 1 likes

Solved!! Spotify keeps putting Transformer Prime in offline mode

Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...

Regular

Hi,   New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...

Goodman

Spotify Legend

8803 Views

51 replies

1 likes

  • 8803 Views
  • 51 replies
  • 1 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10682 Views

5 replies

1 likes

  • 10682 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7685 Views

19 replies

0 likes

  • 7685 Views
  • 19 replies
  • 0 likes

Download fail on Nexus 4

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps described in "Trouble shooting" but there is no improvemen...

Visitor

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps describ...

user-removed

Not applicable

1055 Views

2 replies

0 likes

  • 1055 Views
  • 2 replies
  • 0 likes

Synchronization error

Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...

Regular

Im getting the following error when i start Spotify on my HTC one X:   (ill translate it from dutch)   Synchoniaztion error ============================== Unknown error ------...

Peter__

Community Legend

5272 Views

35 replies

0 likes

  • 5272 Views
  • 35 replies
  • 0 likes

Spotify for Android version 0.5.0 - no shuffle option?

Has the shuffle option been removed? If not, how can I access it?

Casual Listener

Has the shuffle option been removed? If not, how can I access it?

Marco

Community Legend

18505 Views

24 replies

1 likes

  • 18505 Views
  • 24 replies
  • 1 likes

Song wont Sync properly

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...

Newbie

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

is something up with spotify??

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...

Newbie

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...

Thedev

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

my playlist wont stay downloaded

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...

Casual Listener

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...

Peter__

Community Legend

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

help please

Will clearing the data delete all my music off the app???

Casual Listener

Will clearing the data delete all my music off the app???

Liam

Community Legend

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

albums loading to slowly in Android app

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm using the latest version with a stock SG3 with the la...

Regular

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm us...

Richard

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify Radio gets mute every song

Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is playing but nothing can be heard on headphones. Pausing and resumi...

Music Fan

Hi,   I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is play...

belegdol

Music Fan

1432 Views

10 replies

1 likes

  • 1432 Views
  • 10 replies
  • 1 likes

Imported music keeps disappearing

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this because it won't download anymore. Please help.

Regular

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this beca...

Liam

Community Legend

1197 Views

11 replies

0 likes

  • 1197 Views
  • 11 replies
  • 0 likes

android want play music

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off other apps? I have deleted and re upload spotify still...

Casual Listener

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off oth...

Peter__

Community Legend

622 Views

4 replies

0 likes

  • 622 Views
  • 4 replies
  • 0 likes

downloading offline files - suuuper slow

brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit on WiFi), started to download playlists for offline use. and it's...

Gig Goer

brand new phone, samsung galaxy S3. therefore, brand new install of spotify.   today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit o...

royal23

Gig Goer

1744 Views

2 replies

0 likes

  • 1744 Views
  • 2 replies
  • 0 likes

Solved!! Downloads are cancelled on Galaxy Note

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been undownloaded and would have needed to se my data allowa...

Casual Listener

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been un...

Liam

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Syncing playlist still wonky

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least iOS synced my playlists in a timely and more impor...

Music Fan

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least...

Baltech

Music Fan

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Better icon

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2. Look at it! http://i.imgur.com/ynHM4jB.jpg

Casual Listener

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2.   Look at it! http://i.imgur.com/ynHM4jB.jpg

Liam

Community Legend

705 Views

1 replies

1 likes

  • 705 Views
  • 1 replies
  • 1 likes

Sync Wifi versus 3G : offline playlists lost

Hi,I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not available anymore in offline folder...How can I fix it ?...

Casual Listener

Hi, I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not...

Peter__

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes