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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390833 Views

545 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8159 Views

0 replies

7 likes

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Solved!! got premium but will not update my account on my droid???

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Newbie

My droid RAZR does not seem to believe I have a premium account after just having purchased one help?

Liam

Community Legend

455 Views

1 replies

0 likes

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Solved!! Last.fm login problem

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When I press back and check options once again - fields ...

Casual Listener

I got problem to log in last.fm on my android. When I browse option and I try to input my login data, I can't find "Login" or "Save" button. "Oh, maybe that's autosave" I thought. It seems not. When ...

Tonasz

Casual Listener

1158 Views

2 replies

0 likes

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Spotify is constantly deleting my offline tracks

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of phone. Could you do the same for me? http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500

Casual Listener

I'm having the same problem as Mark_Lebbink. I also happen to be a Dutch user with the same type of  phone. Could you do the same for me?   http://community.spotify.com/t5/Mobile-Androi...

ctoonder

Casual Listener

564 Views

2 replies

0 likes

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free streaming for tablets

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact that to stream my playlist I have to upgrade to pre...

Regular

I just installed spotify on my nexus7 to find that in order to stream anything you need premium. I have been using spotify for free on. My laptop for over a year now and I amdissapointed at the fact ...

NeonNebula

Regular

2127 Views

3 replies

0 likes

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The track is not available to play on my Premium Spotify Samsung Galaxy II account

Hi, I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks into my playlist folder in my laptop. The problem is I can play...

Casual Listener

Hi,   I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks i...

andrew18

Casual Listener

677 Views

4 replies

0 likes

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Unable to play music on my HTC One X

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X. Spotify is still working perfectly on both my desktop and my laptop. What happens: I start Spotify on my phone and it logs in...

Casual Listener

Hello! I've had Spotify premium for quite some time and usually I've had no issues whatsoever playing music on my HTC One X.    Spotify is still working perfectly on both my deskt...

lindst3dt

Casual Listener

1306 Views

3 replies

0 likes

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Solved!! Galaxy s2 lock screen controls

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting selecting "clear data" on the appplication setting ...

Regular

I've been using the beta and recently updated to the new official app but am still unable to get the lockscreen controls on my samsung s2. Has anyone managed to get this working? I've tried deleting ...

vampyren

Gig Goer

6724 Views

7 replies

0 likes

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Downloading starred song allover again.

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its really annoying cause when using my phones internet...

Casual Listener

Im having this problem(?) with Spotify. Everytime I start Spotify I must download a couple hundred starred song again and again.. and everytime I add more starred songs I must download them too. Its ...

Liam

Community Legend

654 Views

1 replies

0 likes

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Songs keep playing without sound

Please help! I got spotify premium and a sony ericsson xperia. About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing songs. The song (doesn't mather witch song i choose) playes, the ti...

Newbie

Please help! I got spotify premium and a sony ericsson xperia.    About a week ago something happened with my spotify on my mobile because there isn't any sound anymore when I'm playing...

ConorReed

Casual Listener

1741 Views

6 replies

0 likes

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Solved!! Unknown error code "-24"

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to install and a message comes up stating Unkown error...

Regular

I recently factory reset my Samsung Galaxy S3 as it was freezing on me. With that everything redownlaoded via Google Play automatically except Spotify. When I tried manually it downloads and goes to ...

Liam

Community Legend

16526 Views

21 replies

0 likes

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I can't get spot on my kindle fire

although I have premium it keeps saying spot is offline

Newbie

although I have premium it keeps saying spot is offline

Peter__

Community Legend

952 Views

1 replies

0 likes

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App keeps forcing me to log back in.

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials. Once I'm logged in, it seems fine but... the iOS a...

Casual Listener

Maybe this is intended, but... if I restart the phone or end the app via task manager I have to login again when I open it back up. This occurs with both Facebook credentials and Spotify credentials....

unreal223

Casual Listener

1481 Views

9 replies

0 likes

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track is not available

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I do more? I want my playlists back! I need Music on...

Regular

I can't play my songs in offline mode on my android, I was told that after 30 days without being online on a computer I would just have to sign and again and it would work, but it doesn't. What can I...

Liam

Community Legend

345 Views

1 replies

0 likes

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Spotify on Android: Just doesn't work

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began. At home I use Spotify on my desktop. No problems at all, but the android app is just crappy. Already contacted Spotify abou...

Regular

So, I bought a smartphone this weekend. A Samsung Galaxy S3 Mini. I Installed spotify on it, and that's where the drama began.   At home I use Spotify on my desktop. No problems at all, but ...

Liam

Community Legend

2121 Views

9 replies

0 likes

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Downloaded playlists effected by "Mobile Network Settings"

Hi, Downloaded playlists are effected by Android Settings. Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're grayed out). The problem is sporadic. Android 2.2 Spotify 0.5.4.73 (0.7.1.57...

Regular

Hi,   Downloaded playlists are effected by Android Settings.  Only when I select "Mobile Network Settings -> Data Enabled" can downloaded playlists be played (otherwise they're graye...

284 Views

0 replies

0 likes

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Latest APK 0.5.4.73 ?

Hi; I have downloaded the lastes APK for version 0.5.4.73 from official thread : http://community.spotify.com/t5/Mobile-Android/REQUEST-Previous-version-of-the-client-APK/td-p/79997 and the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyA...

Newbie

...nd the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyAndroid.apk but when I install it on my phone , I still get version 0.5.3.56 ! I tried to uninstall and do a clean install but s...

rootio

Regular

20912 Views

5 replies

0 likes

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this track is not available? why?

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone again. What's happening, this is very annoying when...

Regular

I've been using spotify premium for a long time now but a couple of days ago it started to make all my tracks unavailable when I go offline, sometimes it works for a couple of minutes, then its gone ...

armado93

Regular

676 Views

3 replies

0 likes

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SMS failing because of spotify?

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it is because of Spotify since it occured at the same t...

Casual Listener

I had no real issues with my textmessaging on my HTC One S until I installed Spotify. It takes ages to write a text and ages to send or receive one as well. Has anyone had this problem? I assume it i...

licenced

Community Legend

542 Views

3 replies

0 likes

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Problems playing Cage Depart From Me

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I Lost It In Havertown, Teenage Hands, Look At What Yo...

Casual Listener

My issue is rather specific as it pertains only to one album. Cage - Depart From Me. I have the album locally and I can listen to every track on Spotify on my Mac. The tracks Nothing Left To Say, I L...

devore360

Casual Listener

497 Views

2 replies

0 likes

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  • 0 likes