Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 21475 Views
  • 57 replies
  • 22 likes
  • 21475 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 867738 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 867738 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24199 Views
  • 4 replies
  • 0 likes
  • 24199 Views
  • 4 replies
  • 0 likes

the track is not available

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

  • Newbie
  • I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva
  • licenced
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Solved!! Sony Ericsson Xperia Mini - android 4.0.4

I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future? I really hope so.

  • Casual Listener
  • I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future...
  • licenced
  • Community Legend
  • 3928 Views
  • 3 replies
  • 0 likes
  • 3928 Views
  • 3 replies
  • 0 likes

Preview does not load on HTC One V - ICS. Closes with error 'Unfortunately, Spotify has stopped'

The version available from Google Play did not load at all. The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then throws an error message 'Unfortunately, Spotify has stopped' Assist...

  • Casual Listener
  •   The version available from Google Play did not load at all.   The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then...
  • kwaters7
  • Newbie
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

wired connection

Can anyone tell me how to connect my phone to pick up local tracks of the PC. I don't have a wireless connection but am wired into the same router the phone is connecting to. Thanks MJ

  • Casual Listener
  • Can anyone tell me how to connect my phone to pick up local tracks of the PC. I don't have a wireless connection but am wired into the same router the phone is connecting to.   Thanks MJ
  • mjames442
  • Casual Listener
  • 794 Views
  • 3 replies
  • 0 likes
  • 794 Views
  • 3 replies
  • 0 likes

Samsung Galaxy Ace, not enough volume, LOUDER PLEASE!!!!

Hi, I am plenty satisfied with the Android App. The only problem is that I want the music louder and the phone has a stupid limit. Is there any realiable app to overpass the Android limits and put a loudness & volume amplifier? I have seen many on th...

  • Visitor
  • Hi,   I am plenty satisfied with the Android App.   The only problem is that I want the music louder and the phone has a stupid limit.   Is there any realiable app to overp...
  • 598 Views
  • 0 replies
  • 0 likes
  • 598 Views
  • 0 replies
  • 0 likes

track not available!?!?!

I have spotify on my DROID bionic and I've uninstalled it 2 or 3 times to try and fix the problem but every time I search or try to download a song it say track is unavailable everytime so I can even use spotify any suggestions

  • Newbie
  • I have spotify on my DROID bionic and I've uninstalled it 2 or 3 times to try and fix the problem but every time I search or try to download a song it say track is unavailable everytime so I can even...
  • licenced
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

search

When I try to search I get an x on the right not the search icon. Can't search for music. I uninstalled and reinstalled. My wife can. We both have droids. Mark Cdctripod@yahoo.com

  • Casual Listener
  • When I try to search I get an x on the right not the search icon. Can't search for music. I uninstalled and reinstalled. My wife can. We both have droids. Mark Cdctripod@yahoo.com
  • licenced
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Problems downloading playlists on my Android Incredible 2

So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothing happens. Nothing downloads. What's going on? Plus...

  • Newbie
  • So, I upgraded to the premium level in order to stream music on my new Android, Incredible 2 but every time I am trying to download a playlist it only shows the download bar and it stays on 0. Nothin...
  • Ragels91
  • Newbie
  • 656 Views
  • 4 replies
  • 0 likes
  • 656 Views
  • 4 replies
  • 0 likes

Solved!! Too many issues...

So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3. All is going great and I am enjoying the device, but, my spotify experience has been completely ruined. First of...

  • Casual Listener
  • So I recently decided to be brave and move from my iPhone 4S (have been an iphoner since 1st gen) and moved to the new Samsung Galaxy S3.   All is going great and I am enjoying the device, b...
  • mannp
  • Roadie
  • 1315 Views
  • 12 replies
  • 3 likes
  • 1315 Views
  • 12 replies
  • 3 likes

spotify -> bluetooth -> car stereo = play ONLY through front 2 speakers

what i have discovered is that the music from spotify plays through ONLY my front speakers as it would if i were making a phone call. however, when i play music through the google music application, it will come out through the speakers throughout th...

  • Visitor
  • what i have discovered is that the music from spotify plays through ONLY my front speakers as it would if i were making a phone call.   however, when i play music through the google music a...
  • personanongrata
  • Roadie
  • 6270 Views
  • 1 replies
  • 0 likes
  • 6270 Views
  • 1 replies
  • 0 likes

Solved!! Spotify instantly shuts down upon launch - Samsung Galaxy S2

Yesterday: my Samsung Galaxy SII used Spotify just fine. I was chillaxing out in the sun, revising for my exam whilst listening to even more chilaxing tunes. You know, the whole exam revising ordeal. Today: whilst online on my home network (wireless)...

  • Casual Listener
  • Yesterday: my Samsung Galaxy SII used Spotify just fine. I was chillaxing out in the sun, revising for my exam whilst listening to even more chilaxing tunes. You know, the whole exam revising ordeal....
  • erikmoa1
  • Newbie
  • 1734 Views
  • 9 replies
  • 0 likes
  • 1734 Views
  • 9 replies
  • 0 likes

Bluetooth playback quality on Android

The sound quality of song playback through my bluetooth connected head unit in my car is very poor. Is there anyway of chaning this as it's spoiling my enjoyment of Spotify?

  • Newbie
  • The sound quality of song playback through my bluetooth connected head unit in my car is very poor. Is there anyway of chaning this as it's spoiling my enjoyment of Spotify?
  • user-removed
  • Not applicable
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

search

I can't search at all. I get an x on the right not a seaeh icon. I can't search at all, frustrated. My wife can n we both have droids. I uninstalled n reinstalled. Mark cdcrtripod@yahoo.com

  • Casual Listener
  • I can't search at all. I get an x on the right not a seaeh icon. I can't search at all, frustrated. My wife can n we both have droids. I uninstalled n reinstalled. Mark cdcrtripod@yahoo.com
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

No audio on offline songs.

So, yesterday Spotify stoped using audio on the offline songs while the local songs still work (HTC WildFire S). Any idea why? I've tried to update the playlists through WIFi today, but still no audio.

  • Regular
  • So, yesterday Spotify stoped using audio on the offline songs while the local songs still work (HTC WildFire S). Any idea why? I've tried to update the playlists through WIFi today, but still no ...
  • ATLW
  • Regular
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

samsung galaxy note

Hey.I have a problem with that I do not get to play songs on mobilne.and I have also not all the playlists on my mobile

  • Newbie
  • Hey. I have a problem with that I do not get to play songs on mobilne. and I have also not all the playlists on my mobile
  • licenced
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Sony Ericsson ARC

After I downloaded the new app theres` no sound. I checked that there is sound on my own music on the phone.

  • Newbie
  • After I downloaded the new app theres` no sound. I checked that there is sound on my own music on the phone.
  • licenced
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

facebook user help

Need abit of support i have the samsung galaxy s3, i set up my spotify account but accidently set it up with my cousins facebook as he was logged in on my phone, i want to change it to my facebook but for some reason i cant figure out how to remove h...

  • Casual Listener
  • Need abit of support   i have the samsung galaxy s3, i set up my spotify account but accidently set it up with my cousins facebook as he was logged in on my phone, i want to change it to my ...
  • Stupify
  • Community Legend
  • 701 Views
  • 1 replies
  • 0 likes
  • 701 Views
  • 1 replies
  • 0 likes

Galaxy S3 - New dongle - Spotify

Hi there, I wonder if the new dongle will work with offline playlists of Spotify. I want to listen music on my home stereo... not just on my computer or mobile computer. It just sounds better. Has anybody made any experience?

  • Casual Listener
  • Hi there,   I wonder if the new dongle will work with offline playlists of Spotify. I want to listen music on my home stereo... not just on my computer or mobile computer. It just sounds bet...
  • licenced
  • Community Legend
  • 738 Views
  • 4 replies
  • 0 likes
  • 738 Views
  • 4 replies
  • 0 likes

Download abortet at 64% on huge Playlists

Hey guys, I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymore. I can't push the download forward, becaus if I'm redownload ...

  • Casual Listener
  • Hey guys,   I have that annoying Bug tha i can't download real big playlists, with 200 Tracks e.g. Spotify downlods only 64% and then ist says "downloading.." but it doesn't download anymo...
  • licenced
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Display Scaling Android

I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.

  • Newbie
  • I am using android car player. It is little bit weak to use Spotify, because display scaling only vertical. How can I get it scaling horizontal? Sorry my english, hope you understand what I mean.
  • licenced
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes