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gray overlay on screen

gray overlay on screen

My Spotify on my Galaxy Tab has a gray overlay on the screen.  It was not there until my 2 day trial expired.  I upgraded to Premium, but the gray overlay is still there.  I can navigate and playa song, but it is all covered over by the gray "film".

Album art looks bad underneath the overlay.

What to do?

 

Thanks!!

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2 Replies

My won't play at all.

I'm guessing there are a few bugs with the latest android update, as someone posted about a completely white screen earlier. Probably a UI bug.


Have you tried a clean reinstall of Spotify?

Feel free to submit a support ticket on the contact form to alert Spotify of the Problem:https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

 

Anthony 🙂

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