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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107324 Views

26 replies

3 likes

  • 107324 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217205 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217205 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571251 Views

79 replies

3 likes

  • 571251 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470686 Views

577 replies

40 likes

Account
Free
  • 470686 Views
  • 577 replies
  • 40 likes

No connection and crash on SG note 10

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossible to launch the soft. I uninstall an reinstall the app. Erase th...

Newbie

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash.    It's impossi...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

New Update...

Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is the bug that causes songs to mute themselves, and we then have to force qu...

Community Legend

Ok, I downloaded the Spotify update last night, changelog:   - Fixed: Audio playback will no longer stop unexpectedly.   So, what bug is this? I'm assuming (and hoping) that it is t...

delacruzp87

Newbie

1065 Views

4 replies

0 likes

  • 1065 Views
  • 4 replies
  • 0 likes

Spotify on Android whilst on holiday abroad

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm there - if I keep Spotify offline and only listen to playlists t...

Casual Listener

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data.   I'm going to Egypt in June and want to use Spotify whilst I'm ther...

Egyptenaar

Newbie

4128 Views

7 replies

0 likes

  • 4128 Views
  • 7 replies
  • 0 likes

No Login Possible

Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, after that it says it needs to converge my account with my FB...

Newbie

Hi guys,   This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, a...

licenced

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Long local files don't seek properly

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time shows correctly. Screenshot This is an mp3 file, 49 M...

Regular

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time sh...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Send Track Info Over Bluetooth?

Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...

Music Fan

Hi all,   I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...

user-removed

Not applicable

8139 Views

7 replies

4 likes

  • 8139 Views
  • 7 replies
  • 4 likes

Nexus 4 PlayBack Pausing

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when it comes to loading the next song it does not happend on...

Casual Listener

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2.  I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when...

Liam

Community Legend

1374 Views

5 replies

0 likes

  • 1374 Views
  • 5 replies
  • 0 likes

EQ GOES OFF

On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Casual Listener

On my  Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Peter__

Community Legend

659 Views

2 replies

2 likes

  • 659 Views
  • 2 replies
  • 2 likes

Solved!! Android: "The track is not available" - But fine on PC

Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. Now i like to use my spotify to play tracks from the database and my own tunes given to me. Now i have put 2 tracks ...

Casual Listener

Hi   I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. 🙂   Now i like to use my spotify to play tra...

keyloves

Casual Listener

2715 Views

3 replies

0 likes

  • 2715 Views
  • 3 replies
  • 0 likes

Cant play premium

I just paid for premium service but it says I don't have a premium service.

Casual Listener

I just paid for premium service but it says I don't have a premium service. 😞

Peter__

Community Legend

758 Views

6 replies

0 likes

  • 758 Views
  • 6 replies
  • 0 likes

Spotify doesn´t start after upgrading my Samsung SII to android-version 4.1.2

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in fields at all.

Newbie

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in field...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Can't log into spotify on android withouit accepting facebook integration

Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I absolutely do not want to link to my facebook account. Anyway.....

Casual Listener

Hi,   I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I a...

eviljonny

Casual Listener

1518 Views

7 replies

0 likes

  • 1518 Views
  • 7 replies
  • 0 likes

Web player on android devices

Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...

Casual Listener

Hi,   I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...

tim_acheson

Regular

5512 Views

2 replies

1 likes

  • 5512 Views
  • 2 replies
  • 1 likes

Solved!! Spotify keeps putting Transformer Prime in offline mode

Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...

Regular

Hi,   New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...

Goodman

Spotify Legend

8979 Views

51 replies

1 likes

  • 8979 Views
  • 51 replies
  • 1 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10728 Views

5 replies

1 likes

  • 10728 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7807 Views

19 replies

0 likes

  • 7807 Views
  • 19 replies
  • 0 likes

Download fail on Nexus 4

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps described in "Trouble shooting" but there is no improvemen...

Visitor

The download of playlists on my Nexus 4 fails because Spotify thinks there is no free space left. But that's not true. The Android settings tell me that 10GB are free! I've done all the steps describ...

user-removed

Not applicable

1068 Views

2 replies

0 likes

  • 1068 Views
  • 2 replies
  • 0 likes

Synchronization error

Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...

Regular

Im getting the following error when i start Spotify on my HTC one X:   (ill translate it from dutch)   Synchoniaztion error ============================== Unknown error ------...

Peter__

Community Legend

5577 Views

35 replies

0 likes

  • 5577 Views
  • 35 replies
  • 0 likes

Spotify for Android version 0.5.0 - no shuffle option?

Has the shuffle option been removed? If not, how can I access it?

Casual Listener

Has the shuffle option been removed? If not, how can I access it?

Marco

Community Legend

18724 Views

24 replies

1 likes

  • 18724 Views
  • 24 replies
  • 1 likes

Song wont Sync properly

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...

Newbie

I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes