Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35970 Views
64 replies
25 likes

35970 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Random stops/crashes - Moto Photon q 4g lte XT897 Sprint

Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely. If I set it to a playlist and leave it alone (not unlocking phone at all) it will play without issue. It does this in 4g/3g/wifi/offlinemode/air...

Stephen-Good-86
Music Fan
Anytime I pause, try to skip a song, or change playlists spotify stops. It doesn't always Crash entirely. If I set it to a playlist and leave it alone (not unlocking phone at all) it will pl...
2012-10-17 3:01:22 AM
2012-10-31 4:52:29 AM
radius314
Newbie
503 Views
2 replies
0 likes

503 Views
2 replies
0 likes

won't download, have to do a factory resett, then it eats bandwidht like a leech...

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it to work, (yes that is the solution the forum came ...

Orgrune
Casual Listener
Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it...
2012-10-30 7:44:16 PM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Problems with spotify on mobile

Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't sync with my android phone, then I uninstalled spotfy on my mo...

thorgal21
Casual Listener
Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't ...
2012-10-29 3:27:07 PM
2012-10-29 4:33:33 PM
thorgal21
Casual Listener
583 Views
4 replies
0 likes

583 Views
4 replies
0 likes

Solved!! I purchase the premium and still can't get my premium service why?

kevin0251
Regular
2012-10-28 12:52:42 AM
2012-10-29 1:18:37 AM
MattSuda
Spotify Star
402 Views
4 replies
0 likes

402 Views
4 replies
0 likes

Help no download

Spoiler (Highlight to read)Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help Have an ematic , cheep tablet, running android but can't find the proper download. All m...

apophis999
Newbie
Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help
2012-10-27 7:15:32 AM
2012-10-28 5:04:31 PM
neo-x
Community Legend
474 Views
2 replies
0 likes

474 Views
2 replies
0 likes

Solved!! Bug: Android app crashes on startup with too many playlists

There appears to be a limit on the number of playlists supported in the Android app. The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the app and all sync'ed data, remove the additional playlists...

SimonCox
Regular
There appears to be a limit on the number of playlists supported in the Android app. The bug manifests itself by causing Spotify to crash on startup leaving the user no choice, but to wipe the ...
2012-02-15 5:06:10 PM
2012-10-28 4:37:07 PM
smallo
Newbie
14990 Views
65 replies
15 likes

14990 Views
65 replies
15 likes

phone music to spotify

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

jani899
Newbie
hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..
2012-10-27 4:53:29 PM
2012-10-27 12:32:47 AM
licenced
Community Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Unable to connect to spotify

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

gullsfan
Newbie
Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?
2012-10-27 8:42:26 AM
2012-10-27 10:22:30 AM
licenced
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

Spotify Mobile Showing "No Internet connection available"

Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. What I expected to happen It to work. The phone has internet connectivity Did...

jakob_au
Newbie
Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. ...
2012-10-27 6:35:58 AM
681 Views
0 replies
0 likes

681 Views
0 replies
0 likes

"Spotify is misconfigured for Facebook login" ???

Hi Guys I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD. I can log in no probs using a PC or laptop device but when I try to access it on the Fire I get the following message. "Spotify is misconfigure...

Edinburgh
Newbie
Hi Guys I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD. I can log in no probs using a PC or laptop device but when I try to access ...
2012-10-26 6:19:32 PM
552 Views
0 replies
0 likes

552 Views
0 replies
0 likes

Solved!! Phone OS upgrade forces Spotify to redownload all the music again.

Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded on the phone. I can clearly see the files in the fold...

boredomkills
Casual Listener
Description When upgrading a Phone OS (in my case, flashing a new ROM, but in other cases Ice Cream Sandiwch to JellyBean for example) Spotify fails to recognize the music files already downloaded ...
2012-09-20 4:02:00 AM
2012-10-26 5:28:36 PM
boredomkills
Casual Listener
675 Views
2 replies
1 likes

675 Views
2 replies
1 likes

Missing tracks in my playlist

I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of the songs except the 2 last added songs, and spotify said it wa...

fragranc3
Newbie
I have problem finding all of my tracks that I've got in my playlist on my new HTC One x. The playlist got 735tracks, and I can only find 40-60 of them on my phone. At first i got all of th...
2012-07-14 11:56:39 PM
2012-10-26 3:56:28 PM
mmomtchev
Casual Listener
1650 Views
10 replies
3 likes

1650 Views
10 replies
3 likes

Solved!! WHY?!

I'm seriously pissed as hell right now! Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to play it through spotify?! Why am I not able to simply move the wh...

Martinmutter
Regular
I'm seriously pissed as hell right now! Why the hell is the option to save offlineplaylist to SD removed?! Why do I have to copy all my stuff on the phone to the computer to be able to p...
2012-06-28 8:26:31 PM
2012-10-25 12:11:29 AM
Martinmutter
Regular
1517 Views
9 replies
4 likes

1517 Views
9 replies
4 likes

Spotify Bug in Android 4.1.2?

Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even when they are both connected to the same hotspot as t...

reidp_567
Newbie
Hey, just upgraded both my Galaxy Nexus (VZW) (rooted) and my Nexus 7 (unrooted) to Android 4.1.2, and It seems that My PC version of spotify is no longer able to see them in the device list, even wh...
2012-10-25 3:45:26 AM
2012-10-25 4:33:49 PM
tkonrath
Newbie
829 Views
1 replies
1 likes

829 Views
1 replies
1 likes

Bluetooth occasionally breaks spotify

If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself. If and when it does this, as it isnt a 100% chance, it will break s...

Drekle
Music Fan
If I am listening to spotify in my car and turn my vehicle off, there is a chance that if I start my car back up and the bluetooth connects that spotify will start playing by itself. If and whe...
2012-10-25 3:34:31 PM
201 Views
0 replies
1 likes

201 Views
0 replies
1 likes

delet account

How do I delet my account?

1132758830
Casual Listener
How do I delet my account?
2012-10-25 9:24:38 AM
2012-10-25 11:02:49 AM
Richard
Community Legend
216 Views
1 replies
0 likes

216 Views
1 replies
0 likes

Offline playlists wiped when renewing contract

Hello, I had the mistfortune to have my credit card stolen. I had to discard it and make a new one. I thought spotify would alert me my subscription fee had been refused. Well, they did, after reverting my account to "free" and disabling my mobile ap...

Calibrae
Roadie
Hello, I had the mistfortune to have my credit card stolen. I had to discard it and make a new one. I thought spotify would alert me my subscription fee had been refused. Well, the...
2012-10-25 9:10:18 AM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

Solved!! Downloaded Albums disappear if downloaded with Wifi

Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded album is there and will play fine, however when I loo...

user-removed
Visitor
Hi, I use Spotify premium for my Android. When I choose to download an album via 3G everything works fine. If I want to connect via Wifi to download easier and quicker, it looks like my downloaded ...
2012-10-24 6:46:23 PM
2012-10-24 8:41:16 PM
user-removed
Not applicable
581 Views
4 replies
0 likes

581 Views
4 replies
0 likes

Android client on Wifi causing network havoc..

When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs: RGFW-IN: BLOCK-RULES (ICMP type 8 code 0 62.64.16.40->10.55.0.211 on ixp1) [1406...

jimheem
Music Fan
When I have my phone on wifi and am playing spotify, my network seems to be flooded down with incoming connection attempts.. here is a quick snippet of my firewall logs: RGFW-IN: BLOCK-RUL...
2012-10-24 4:15:13 PM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

playlist won't shuffle on my Galaxy S3

Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone. Any help?

penguin828
Casual Listener
Galaxy S3 the green shuffle light is on, but it never shuffles. The shuffle works when on my PC, but not on my phone. Any help?
2012-10-24 3:57:49 PM
538 Views
0 replies
0 likes

538 Views
0 replies
0 likes

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