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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111202 Views

26 replies

3 likes

  • 111202 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223730 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223730 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580929 Views

79 replies

3 likes

  • 580929 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478316 Views

577 replies

40 likes

Account
Free
  • 478316 Views
  • 577 replies
  • 40 likes

Premium Spotify randomly skipping on my mobile

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service that I wouldn't mind paying for really difficult to enjoy and I'm starting ...

Newbie

Spotify tends to skip when playing my offline tracks. There isn't any logic to it, it doesn't seem, and the tracks play fine when I'm on my laptop. It's makes a great service...

Peter__

Community Legend

993 Views

2 replies

0 likes

  • 993 Views
  • 2 replies
  • 0 likes

Mysterious Starred tracks

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app. Why then does it say that I have 17 starred tracks? Any help would be appreciated. T...

Music Fan

I have just had a clear out as I hit my starred tracks limit. I have removed my stars from every track on my desktop app, and this has transferred to my android app.   Why then does it say t...

markrth

Casual Listener

943 Views

4 replies

0 likes

  • 943 Views
  • 4 replies
  • 0 likes

Spotify premium on phone star bug

Hey all. this is a small problem but for me its quite irritating. Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and started to log in on spotify on phone. I do not have any song starre...

Casual Listener

Hey all. this is a small problem but for me its quite irritating.   Alright so it all started with me getting my galaxy s3 and downloaded spotify on it. I then got spotify premium and starte...

markrth

Casual Listener

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

downloading music

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few days, the download speeds have slowed considerably...

Newbie

hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few...

Peter__

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Listen to music from internal and external sd card at the same time

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to transer music to both using the technique Helloworld124 posted. Bu...

Visitor

Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to ...

licenced

Community Legend

1873 Views

2 replies

0 likes

  • 1873 Views
  • 2 replies
  • 0 likes

Issues Switching between the Way I Listen

Hi Guys,I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol)When Im at work, Im usually listening to songs through my Headphones, Then when I get into the work Car I listed to it thr...

Newbie

Hi Guys, I am having issues with the Spotify Android App when I switch between the way I listen to them (If that makes sense lol) When Im at work, Im usually listening to songs through my Headpho...

licenced

Community Legend

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes

Won't stop playing single genre of music

My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing metal. Any way to reset?

Casual Listener

My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify ne marche plus sous android samsung s2

Spotify ne se connecte pas à internetJe n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une playlist. ça fait + d'une semaine que ça dure, j'ai un ...

Newbie

Spotify ne se connecte pas à internet Je n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

help! wont play any songs!

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscription now

Casual Listener

Hi, I have the spotify android app and when I click on a song it won't play, there's no sound?! What's wrong? So disappointed cos I loved using it, but am seriously thinking of cancelling my subscrip...

Liam

Community Legend

805 Views

5 replies

0 likes

  • 805 Views
  • 5 replies
  • 0 likes

Albums disappearing

Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this??Demi Lovato - Don't ForgetBridgit Mendler - Hello My Name is...

Gig Goer

Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this?? Demi Lovato - Don't Forget Bridgit Mendler - Hello My Name is...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

annoying Facebook ad

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I constantly uncheck because I don't want what is in it. P...

Roadie

What's up with the annoying Spotify ad that opens when I open my Spotify Android app? It asks me if I would like to get suggestions for new music. There's a button "OK, thanks" and a checkbox I ...

Dragongard

Gig Goer

2299 Views

10 replies

9 likes

  • 2299 Views
  • 10 replies
  • 9 likes

Solved!! Do not want playlist on mobile

I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this?

Regular

I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this? 

alliheartsmusic

Regular

796 Views

2 replies

0 likes

  • 796 Views
  • 2 replies
  • 0 likes

data use while playing offline playlists

Anyone know what the deal is?I only listen to playlists that are available offline yet I seem to be using a hell of a lot of data.Should this be happening?Seems stupid if so.

Newbie

Anyone know what the deal is? I only listen to playlists that are available offline yet I seem to be using a hell of a lot of data. Should this be happening? Seems stupid if so.

Peter__

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Offline Mode (How To)?

Hi Guys, I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment. I have the spotify application installed on my android phone and on my desktop computer. What i w...

Casual Listener

Hi Guys,   I'm new to spotify and wondered if someone could please clear up some confusion regarding offline mode for me before i go ahead and experiment.   I have the spotify applicati...

Goodman

Spotify Legend

975 Views

2 replies

0 likes

  • 975 Views
  • 2 replies
  • 0 likes

Samsung GS3 - Spotify Mutes After Each Song While Using Headphones

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headphones; and then I can hit play again to get sound. ...

Newbie

As the title says, Spotify mutes after every song when I'm using headphones. It's driving me crazy! I have to pause the new song (that is playing without sound); unplug my headphones; replug my headp...

unfoundbug

Newbie

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Mysterious sound between the songs

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the device has lost connection? This is really annoying sp...

Newbie

Sometimes a very high noise is heard between songs which is dangeorus to your hearing, It is really high much higher than the volume used. Has it anything to do with settings or is it because the dev...

tasham9

Casual Listener

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

am premium subscriber, but not showing on my cell phone

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Visitor

hi, i have a new cell phone (HTC DNA) and have downloaded Spotify and logged in as myself but am not able to access the premium subscription or any of my playlists. thanks.

Peter__

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Music playing but no sound after upgrade & reinstall.

I recently upgraded to Premium on my GS3.After syncing a song or playlist, song will "play" but there is no sound. Same for radio and everything else. "Playing" but no sound. I think a refund is in order for the days lost.

Newbie

I recently upgraded to Premium on my GS3. After syncing a song or playlist, song will "play" but there is no sound.   Same for radio and everything else.  "Playing" but no sound.  ...

Peter__

Community Legend

863 Views

3 replies

1 likes

  • 863 Views
  • 3 replies
  • 1 likes

old car stereo and samsung s3

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, even tho the cable hooks up fine. It sais its not sup...

Newbie

Help! I have a car stereo that I use a usb cable to listen to my ipod through, it also has a (AUX although I dont even know what that means) and cant seem to hook up my s3 to play spotify through, ev...

dawis

Music Fan

1099 Views

1 replies

0 likes

Samsung galaxy S3 sony car stereo
  • 1099 Views
  • 1 replies
  • 0 likes

Unable to remove playlists on HTC One X

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app. It certainly looks like it's doing something and the playlists temporarily disappear from the p...

Regular

I have a set of playlists synced to my HTC One X. I've tried removing or changing these playlists both on the phone itself and in the Spotify desktop app.   It certainly looks like it's doing ...

caledoniaman

Regular

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes