Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210788 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561166 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463077 Views
575 replies
39 likes
Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ---------------------------------------------------- Continue I can continue but it w...
Im getting the following error when i start Spotify on my HTC one X: (ill translate it from dutch) Synchoniaztion error ============================== Unknown error ------...
Community Legend
5440 Views
35 replies
0 likes
Has the shuffle option been removed? If not, how can I access it?
Has the shuffle option been removed? If not, how can I access it?
Community Legend
18679 Views
24 replies
1 likes
I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but for some odd reason on the cell phone app it switch...
I can't figure out what the problem is. I have "Against All Odds" by Phil Collins on my Spotify and it originally came from iTunes. It works perfectly fine on my Spotify program on the computer, but ...
427 Views
0 replies
0 likes
So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...
So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...
Community Legend
674 Views
1 replies
0 likes
some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...
some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...
Community Legend
625 Views
2 replies
0 likes
Will clearing the data delete all my music off the app???
Will clearing the data delete all my music off the app???
Community Legend
548 Views
2 replies
0 likes
first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm using the latest version with a stock SG3 with the la...
first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm us...
Community Legend
437 Views
1 replies
0 likes
Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is playing but nothing can be heard on headphones. Pausing and resumi...
Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is play...
Music Fan
1455 Views
10 replies
1 likes
This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this because it won't download anymore. Please help.
This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this beca...
Community Legend
1220 Views
11 replies
0 likes
Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off other apps? I have deleted and re upload spotify still...
Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off oth...
Community Legend
637 Views
4 replies
0 likes
brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit on WiFi), started to download playlists for offline use. and it's...
brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit o...
Gig Goer
1754 Views
2 replies
0 likes
Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been undownloaded and would have needed to se my data allowa...
Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been un...
Community Legend
713 Views
3 replies
0 likes
I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least iOS synced my playlists in a timely and more impor...
I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least...
Music Fan
706 Views
3 replies
0 likes
A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2. Look at it! http://i.imgur.com/ynHM4jB.jpg
A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2. Look at it! http://i.imgur.com/ynHM4jB.jpg
Community Legend
715 Views
1 replies
1 likes
Hi,I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not available anymore in offline folder...How can I fix it ?...
Hi, I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not...
Community Legend
541 Views
2 replies
0 likes
I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for streaming songs and downloaded songs so it is not an Intern...
I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for stre...
Community Legend
571 Views
1 replies
0 likes
not that it matters at this point, but just to call attention to even more flaws in this app: 1. occassionally when navigating to an album from an artist page, the album loads and then immediately the white screen with the green spinny pops up on top...
not that it matters at this point, but just to call attention to even more flaws in this app: 1. occassionally when navigating to an album from an artist page, the album loads and th...
Community Legend
902 Views
5 replies
0 likes
Hey Spotify and Android team who made this wonderful app! I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and sometimes I just listen this radio to find new stuff. The app is ju...
Hey Spotify and Android team who made this wonderful app! I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and somet...
Roadie
2513 Views
15 replies
0 likes
Hello I have playlist on my computer with some local files from my computer. When I sync them the title of the song will pop up on my phone but it says unable to play. I have tried to pass the same local file to my phone but my phone doesn't do anyth...
Hello I have playlist on my computer with some local files from my computer. When I sync them the title of the song will pop up on my phone but it says unable to play. I have tried to pass the same l...
Newbie
3339 Views
6 replies
1 likes
After updating Spotify (today) I only reach white screens, I can't see any playlists, options, NOTHING! How do I fix it? Can I fix it? Is it only a problem for me or have any other of you experienced the same thing?? Is it a bug in the update or have...
After updating Spotify (today) I only reach white screens, I can't see any playlists, options, NOTHING! How do I fix it? Can I fix it? Is it only a problem for me or have any other of you experienc...
Community Legend
822 Views
1 replies
0 likes
