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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5920 Views

0 replies

7 likes

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[slider] Vs [Up/Down] vote buttons, the battle of doom!

It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the up button win, but sometimes the down vote button win ...

Music Fan

It must be my fat thumbs or something but whenever i try to slide in a song using the radio feature, i have a constant battle between voting up/down and actually sliding in the track.. Mostly the...

277 Views

0 replies

0 likes

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Solved!! Spotify Premium, offline playlist

Simple question: If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?) Thx

Newbie

Simple question:   If you have spotify premuim and you want to create an offline playlist. Do you have to buy these songs (extra costs?)   Thx

user-removed

Not applicable

1090 Views

1 replies

0 likes

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Staff: Do you read these forums?

Where is option to hide unplayable content in Android app? Waiting for that option for too long.

Visitor

Where is option to hide unplayable content in Android app? Waiting for that option for too long.

personanongrata

Roadie

323 Views

1 replies

0 likes

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Latest APK 0.5.4.73 ?

Hi; I have downloaded the lastes APK for version 0.5.4.73 from official thread : http://community.spotify.com/t5/Mobile-Android/REQUEST-Previous-version-of-the-client-APK/td-p/79997 and the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyA...

Newbie

...nd the link is : https://www.dropbox.com/s/ybrr3iil3mpel1k/SpotifyAndroid.apk but when I install it on my phone , I still get version 0.5.3.56 ! I tried to uninstall and do a clean install but s...

rootio

Regular

20772 Views

5 replies

0 likes

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save the downloaded playlist

im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops along the way. now to the problem, i never get a mess...

Newbie

im on the road 300 days a year and most times my internet connection is the same speed as the old isdn lines, so the offline mode is a lifesaver. but i have prefered to buy my premium in the shops al...

Jude

Spotify Legend

312 Views

1 replies

0 likes

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Solved!! CLASS ACTION LAWSUIT IN ORDER

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zip for a response. I've talked with a friend that is...

Music Fan

Not very often that I find myself in the position where I'm considering suing someone, but here I am. I've posted messages to this forum, I've sent in requests to support, and received zero, nada, zi...

pitwart

Newbie

8206 Views

38 replies

2 likes

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My phone wont sync local files over WiFI

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist for my local files and pushing "download" for that...

Newbie

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist...

JarmanBen

Casual Listener

684 Views

1 replies

1 likes

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Solved!! Cannot login on Android

For some reason starting yesterday I no longer can login to Spotify on my Android Phone. Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very short time. After that a pop up is opening asking me for my native Spot...

Casual Listener

For some reason starting yesterday I no longer can login to Spotify on my Android Phone.    Try 1: Open Spotify, login through Facebook. After that I can see my playlists for a very s...

meahtenoha

Spotify

1557 Views

2 replies

0 likes

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Downloading playlist to external SD card? HOW

When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.

Casual Listener

When I am downloading a playlist for offline listening I want to save it on my external SD card. I have a Samsung S3 with Android.

neo-x

Community Legend

6894 Views

2 replies

0 likes

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No internet connection available!?

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked if there was any free GB left and it was. What can ...

Casual Listener

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked ...

Joe

Community Legend

14593 Views

18 replies

3 likes

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Premium service not working on Android phone

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go to my cell phone, it tells me that I need to pay for...

Newbie

I started paying for this on Friday, and it gave me a two day subscription for free. When I go to my account details, it says that I have premium service and it works on my computer. But, when I go...

444 Views

0 replies

1 likes

  • 444 Views
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local files wont sync to android

i'm getting really frustrating because my local files wont sync to my android phone!and another problem, my andoid wont show in devices on spotify.i need help fast!

Casual Listener

i'm getting really frustrating because my local files wont sync to my android phone! and another problem, my andoid wont show in devices on spotify. i need help fast! 

user-removed

Not applicable

369 Views

1 replies

0 likes

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playlist not downloading on my Android.

I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!

Casual Listener

I have checked my bank payments and the premium account money was taken out but I can't download and songs!! Please sort it or I want a refund for the last month!!

jbacon

Newbie

359 Views

5 replies

0 likes

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Superuser Contribution paid for premium. not working

I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this headache

Newbie

I paid for premium after downloading the 48 hour free trial. I have tried logging out and logging back in and it still says that I don't have premium. totally regret paying 10 dollars for this head...

patrickt1966

Newbie

1697 Views

2 replies

7 likes

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Is radio working or just useless?

HiJust trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thumb down for both and get ok track then ollie murs again? I am ...

Roadie

Hi Just trying to listen to spotify radio and selected scouting for girls radio, a UK indie band. I get ollie murs x factor guy and Cheryl Cole for the second and third tracks? I select thum...

mannp

Roadie

520 Views

2 replies

1 likes

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  • 2 replies
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Spotify Store to SD Card S3 - Failing

Hi All, I followed the guide explaining how to do this : http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 However not my spotify is broken. The icon no longer appears on my phone,...

Visitor

Hi All,   I followed the guide explaining how to do this :   http://community.spotify.com/t5/Mobile-Android/Store-Data-offline-on-the-external-sd-card-on-Galaxy-S3/m-p/126404#M7595 ...

user-removed

Not applicable

531 Views

1 replies

0 likes

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New update?

Do i have the latest version? (0.5.3.56)Or when does the new version come?

Music Fan

Do i have the latest version? (0.5.3.56) Or when does the new version come?

neo-x

Community Legend

569 Views

4 replies

0 likes

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Premium subscription

Finally able to login on my Android device. Try to play a track and it tells me I need a Premium subscription which I already have. I click get premium anyway and log in to the webstie where it confirms that I have a Premium subscription but the app ...

Casual Listener

Finally able to login on my Android device.  Try to play a track and it tells me I need a Premium subscription which I already have.  I click get premium anyway and log in to the webstie wh...

neo-x

Community Legend

871 Views

9 replies

0 likes

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Unable to Login from Android

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect. Now I can't log in. This is leaving a bad taste in my mouth.

Casual Listener

Just bought a Premium but the Android app still said I needed to Premium so I logged out thinking that I needed to log out and back in for the changes to take effect.  Now I can't log in.  ...

neo-x

Community Legend

318 Views

1 replies

0 likes

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having problems logging in

I've uninstalled and reinstalled still wont log in it takes more the five mind and forecloses

Casual Listener

I've uninstalled and reinstalled still wont log in it takes more the five mind and forecloses

shaunwright1220

Newbie

665 Views

4 replies

0 likes

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