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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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Solved!! Downloads don´t delete

Dear all I am using the premiuim service on my android phone. All is working well. But I just noticed a problem: When I want to delete a downloaded playlist I touch on the downloaded playlist and chose "do not download". I deleted today two playlist ...

Casual Listener

Dear all   I am using the premiuim service on my android phone. All is working well. But I just noticed a problem:   When I want to delete a downloaded playlist I touch on the downl...

Peter__

Community Legend

2301 Views

3 replies

0 likes

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  • 3 replies
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samsung galaxy ace - white screen

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as well as turning phone on and off (taking battery out...

Casual Listener

I have installed spotify on my samsung galaxy ace, and it installs fine. However, when I click on the app I just get a white screen and nothing happens. I have tried uninstalling and installing, as w...

Peter__

Community Legend

2591 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

I don't unerstand why the android app fails so much!

Dear Spotify, I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about 3 years and i use quite a lot op different apps. All of the ma...

Gig Goer

Dear Spotify,   I don't understand why the problems with the android app like the to much data use, landscape, playlists that doesn't match etc. can't be solved. I use android now for about ...

user-removed

Not applicable

436 Views

1 replies

0 likes

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  • 1 replies
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[BUG] Changing password

Hi,I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it.This morning however I discovered the mobile client for Android wasn't working i...

Music Fan

Hi, I've discovered this issue which is clearly a bug. Yesterday I changed the password of my account, the desktop client promoted me for a new password when I started it. This morning however ...

Peter__

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Playlists are stuck at 60% downloaded for weeks

I have a google nexus 7 that I attach to my radio in the car. The playlists all worked fine until avout 2 weeks ago. Now, all the playlist songs are gre and the device says "60" downloaded (or 40% or 25%). I have tried hard rebooting, un/reinstalling...

Newbie

I have a google nexus 7 that I attach to my radio in the car.  The playlists all worked fine until avout 2 weeks ago.  Now, all the playlist songs are gre and the device says "60" downloade...

Goodman

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
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Solved!! Login to Last.fm - where is the login button ?

I'm not sure that I have logged in to last.fm on my phone. Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is there not a login button at all ? When I exit this setting, and...

Music Fan

I'm not sure that I have logged in to last.fm on my phone.   Under the settings - Last.fm scrobbling I have entered my username and password, but where is the login button to click - or is t...

Goodman

Spotify Legend

1676 Views

8 replies

0 likes

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  • 8 replies
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premium

I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?

Newbie

I just paid for the premium on my zte but every time i try to play a song from my playlist it tells me i have to have the premium. What do i do?

Goodman

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Cannot login through my Samsung galaxy s2 (and ive already tried everything in the android post!)

Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, recommentd this to friends" or something, and "log in...

Newbie

Ive got a premium account, I've always connected via facebook, and now when I logtin it shows me my playlists and user area fort a second then a login pop-up come up with "try the premium account, re...

licenced

Community Legend

379 Views

1 replies

0 likes

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I'm getting error "Offline syncing has stopped as there's no space left on this device" help?

I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone: "Offline syncing has stopped as there's no space left on this device" I have 11.26 gb left...

Casual Listener

I'm new to spotify (migrated from Rhapsody) and I'm finding the following error after trying to sync my offline playlist on my Samsung Galaxy S2 android phone:   "Offline syncing has stopped...

licenced

Community Legend

2961 Views

6 replies

0 likes

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Synchronization error Android (Galaxy Nexus Jelly Bean 4.2.1)

Hi everyone, everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wlan gets a connectivity error and I have to reconnect the wifi sti...

Casual Listener

Hi everyone,   everytime I start the spotify app I get a "synchronization error" and all playlists disappear on my Galaxy Nexus. When I try to synchronize the phone with the desktop my Wla...

Peter__

Community Legend

360 Views

2 replies

0 likes

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Local Song Files Wont Play On Android Device

My local song files wont play on my android device. However they play on my laptop. And I currently have Premium trial. How can I fix this?

Newbie

My local song files wont play on my android device. However they play on my laptop. And I currently have Premium trial. How can I fix this?

Peter__

Community Legend

348 Views

2 replies

0 likes

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  • 2 replies
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Problem whit dowloading playlists

Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4).First I download via WiFi and minutes after the playlist is undownloaded. What's the problem!?!

Casual Listener

Hi! I have Spotify 0.5.5.13 and I can't download playlists to my Android phone (Android version 4.0.4). First I download via WiFi and minutes after the playlist is undownloaded.   Wh...

friggo

Casual Listener

383 Views

2 replies

0 likes

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Songs missing on android

I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 tracks but i just cant see some of them. I use face...

Newbie

I had premium and canceled it for a day when it ended, then i paid through my phone and everything was kind of ok, but in one playlist called "water for the soul" some tracks are missing. it says 46 ...

Goodman

Spotify Legend

306 Views

1 replies

0 likes

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Cannot search on my HTC One X

Can anyone help please? I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc). I have an internet connection and everything else works fine. I am in online mode. It wo...

Music Fan

Can anyone help please?  I have a premium account but except for one exception I have been unable to search for music on my mobile (or create radio stations,etc).  I have an internet connec...

Goodman

Spotify Legend

397 Views

1 replies

0 likes

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  • 1 replies
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Samsung Galaxy s3

Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome

Casual Listener

Does Spotify work well with the galaxy s3, I have a iPhone 5 and I'm not sure whether spotify works best on my phone or the galaxy s3 ?! Please help any feedback would be awesome

WakenBaken

Casual Listener

2129 Views

8 replies

0 likes

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  • 8 replies
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Canceling premium

So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password. My question is: If I cancel my subscription to Sp...

Casual Listener

So for the last semester my roommate has been mooching off my spotify premium on his android device. I asked him to log out and he will not do it, and I cannot do it because I don't know his password...

Austintruitt

Casual Listener

973 Views

9 replies

0 likes

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Temporary fix for mobile playlist sorting

I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.

Visitor

I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net   The process worked for me. Let me know ...

269 Views

0 replies

0 likes

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Solved!! Just got Spotify premium and it won't stream songs on my phome!!!

I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,

Casual Listener

I click on the song I want to play and it says only premium members can stream song blah blah...well I am a premium member so what the hell,

licenced

Community Legend

1008 Views

6 replies

0 likes

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  • 6 replies
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downloading playlist

Just got up and running and finally downloading playbill..Some ???? 1. just one at a time? 2. process seems long any way to shorten? 3. with android to download must you be plug-in to PC.? Any help would be greatly appreciated,please keep in mind I'm...

Visitor

Just got  up and running and finally downloading playbill..Some ???? 1.   just one at a time? 2.   process seems long any way to shorten? 3.   with android to...

licenced

Community Legend

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Streaming an playlist already synced as offline

Hi, Quick question on Spotify Mobile. I have streaming set to Extreme quality and download set to Normal quality. I have then downloaded a playlist. Now what happens if I select to play that playlist and my mobile device has WiFi connection (e.g. at ...

Newbie

Hi,   Quick question on Spotify Mobile. I have streaming set to Extreme quality and download set to Normal quality. I have then downloaded a playlist. Now what happens if I select to play th...

licenced

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes