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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107332 Views

26 replies

3 likes

  • 107332 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217220 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217220 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571268 Views

79 replies

3 likes

  • 571268 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470694 Views

577 replies

40 likes

Account
Free
  • 470694 Views
  • 577 replies
  • 40 likes

is something up with spotify??

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, I was greeted with a blank screen, just the spotify...

Newbie

So I just set up my ZTE avid phone from metro PCs (don't laugh, it's actually decent) and as I signed on to spotify expecting for my account info to be present as it was on my previous mobile phone, ...

Thedev

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

my playlist wont stay downloaded

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps having to redownload them when I open it back up, ple...

Casual Listener

some of my playlists won't stay downloaded all the way most of the songs on the playlist will stay downloaded but any new song I add will download for the moment but won't stay downloaded it keeps ha...

Peter__

Community Legend

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

help please

Will clearing the data delete all my music off the app???

Casual Listener

Will clearing the data delete all my music off the app???

Liam

Community Legend

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

albums loading to slowly in Android app

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm using the latest version with a stock SG3 with the la...

Regular

first of all, please add a feedback option in your mobile apps for premium customers. second of all, please research why albums take too long to load in the latest version of your Android app. I'm us...

Richard

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Spotify Radio gets mute every song

Hi, I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is playing but nothing can be heard on headphones. Pausing and resumi...

Music Fan

Hi,   I am using the latest Spotify on a Google Nexus S phone. When I try to listen to Classical Radio while on the cellular network using headphones, Spotify will show that the song is play...

belegdol

Music Fan

1469 Views

10 replies

1 likes

  • 1469 Views
  • 10 replies
  • 1 likes

Imported music keeps disappearing

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this because it won't download anymore. Please help.

Regular

This is getting annoyed. So now and then my downloaded playlists on my Android phone (Samsung Galaxy S III) disappears. This also includes my imported music. Now I'm unable to recover this beca...

Liam

Community Legend

1239 Views

11 replies

0 likes

  • 1239 Views
  • 11 replies
  • 0 likes

android want play music

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off other apps? I have deleted and re upload spotify still...

Casual Listener

Anyone else having problems not being able to hear the music coming out of the phone. It is showing its playing but nit hearing anything. Yes my volume is on because I can play and hear songs off oth...

Peter__

Community Legend

644 Views

4 replies

0 likes

  • 644 Views
  • 4 replies
  • 0 likes

downloading offline files - suuuper slow

brand new phone, samsung galaxy S3. therefore, brand new install of spotify. today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit on WiFi), started to download playlists for offline use. and it's...

Gig Goer

brand new phone, samsung galaxy S3. therefore, brand new install of spotify.   today, at the office with a 100Mbit downstream connection (of which my phone should get at least ca. 50Mbit o...

royal23

Gig Goer

1764 Views

2 replies

0 likes

  • 1764 Views
  • 2 replies
  • 0 likes

Solved!! Downloads are cancelled on Galaxy Note

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been undownloaded and would have needed to se my data allowa...

Casual Listener

Ive managed to download my playlists to my samnsung Galaxy Note so I can listen in the car and when in hospital without using my data allowance. When i went to listen yesterday they had all been un...

Liam

Community Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Syncing playlist still wonky

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least iOS synced my playlists in a timely and more impor...

Music Fan

I just switched from iOS to Android two days ago. I thought the Android app would be decent since the iOS App was starting to piss me off (especially with losing the hidden equalizer). Well, at least...

Baltech

Music Fan

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Better icon

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2. Look at it! http://i.imgur.com/ynHM4jB.jpg

Casual Listener

A new icon is needed. It's too small and blurry and it looks ugly alongside the other well-designed icons now available on 4.2.   Look at it! http://i.imgur.com/ynHM4jB.jpg

Liam

Community Legend

723 Views

1 replies

1 likes

  • 723 Views
  • 1 replies
  • 1 likes

Sync Wifi versus 3G : offline playlists lost

Hi,I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not available anymore in offline folder...How can I fix it ?...

Casual Listener

Hi, I have a strange issue related to sync function. Indeed, when I set a playlist as offline in wifi, all is good. But then, when I go out and I loose my wifi network, this same playlist is not...

Peter__

Community Legend

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Song play interruption, even for downloaded songs!

I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for streaming songs and downloaded songs so it is not an Intern...

Gig Goer

I'm not using the new app for my Samsung Galaxy S2. I don't think but for some reason songs will just STOP playing about halfway through and ALL of my play queue is deleted. This happens for stre...

licenced

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

a few more android bugs just for the hell of it...

not that it matters at this point, but just to call attention to even more flaws in this app: 1. occassionally when navigating to an album from an artist page, the album loads and then immediately the white screen with the green spinny pops up on top...

Roadie

not that it matters at this point, but just to call attention to even more flaws in this app:   1.  occassionally when navigating to an album from an artist page, the album loads and th...

Liam

Community Legend

912 Views

5 replies

0 likes

  • 912 Views
  • 5 replies
  • 0 likes

Best app I ever used!

Hey Spotify and Android team who made this wonderful app! I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and sometimes I just listen this radio to find new stuff. The app is ju...

Visitor

Hey Spotify and Android team who made this wonderful app!   I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and somet...

talesfer

Roadie

2580 Views

15 replies

0 likes

  • 2580 Views
  • 15 replies
  • 0 likes

Can't Sync local files from computer to phone.

Hello I have playlist on my computer with some local files from my computer. When I sync them the title of the song will pop up on my phone but it says unable to play. I have tried to pass the same local file to my phone but my phone doesn't do anyth...

Casual Listener

Hello I have playlist on my computer with some local files from my computer. When I sync them the title of the song will pop up on my phone but it says unable to play. I have tried to pass the same l...

jabe25

Newbie

3348 Views

6 replies

1 likes

  • 3348 Views
  • 6 replies
  • 1 likes

New update = white screen Samsung Galaxy SII

After updating Spotify (today) I only reach white screens, I can't see any playlists, options, NOTHING! How do I fix it? Can I fix it? Is it only a problem for me or have any other of you experienced the same thing?? Is it a bug in the update or have...

Newbie

After updating Spotify (today) I only reach white screens, I can't see any playlists, options, NOTHING! How do I fix it? Can I fix it? Is it only a problem for me or have any other of you experienc...

Peter__

Community Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Solved!! No sound after upgrade!! HELP!

I have paid for spotify premium, but since the new software upgrade I can't hear any music. It literally has no sound. The record plays but I can't hear anything. Tried to listen to other songs on youtube and webradio, and that worked flawless. So it...

Casual Listener

I have paid for spotify premium, but since the new software upgrade I can't hear any music. It literally has no sound. The record plays but I can't hear anything. Tried to listen to other songs on yo...

Dreammy82

Casual Listener

1500 Views

5 replies

0 likes

  • 1500 Views
  • 5 replies
  • 0 likes

alphabetizing

How can I get all my albums to show in alphabetical order in my main playlist tab?

Casual Listener

How can I get all my albums to show in alphabetical order in my main playlist tab?

Thedev

Community Legend

1110 Views

7 replies

0 likes

  • 1110 Views
  • 7 replies
  • 0 likes

Can't log in!

I can't log in to my mobile account. When I try to it takes me to my playlists but then within a few seconds kicks me back out to the log in home page. I've read many different threads on log in issues, and have tried seemingly EVERYTHING: reinstalle...

Regular

I can't log in to my mobile account. When I try to it takes me to my playlists but then within a few seconds kicks me back out to the log in home page. I've read many different threads on log in issu...

paulandrade

Regular

1038 Views

6 replies

1 likes

  • 1038 Views
  • 6 replies
  • 1 likes