Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111192 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223718 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580911 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478312 Views
577 replies
40 likes
I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they are no longer available offline. I've tried clicking Delete in the context menu of th...
I have an Android phone on which I have several playlists trhat are downloaded so I can listen to them offline I want to change some of those playlists so that they are no longer available of...
Regular
4115 Views
9 replies
0 likes
I bought premium and tries playing songs and its still telling me I'm not a member
I bought premium and tries playing songs and its still telling me I'm not a member
Community Legend
611 Views
2 replies
0 likes
Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless times, and reinstalled Spotify at least twice to no ...
Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless t...
Regular
1116 Views
6 replies
1 likes
Hi,I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now that I can't listen to any songs on my phone, because ...
Hi, I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now t...
Spotify
768 Views
3 replies
0 likes
I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer version. I tried logging in with a different account (thro...
I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer v...
Gig Goer
755 Views
4 replies
0 likes
From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossible to launch the soft. I uninstall an reinstall the app. Erase th...
From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossi...
302 Views
0 replies
0 likes
Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is the bug that causes songs to mute themselves, and we then have to force qu...
Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is t...
Newbie
1083 Views
4 replies
0 likes
I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm there - if I keep Spotify offline and only listen to playlists t...
I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm ther...
Newbie
4152 Views
7 replies
0 likes
Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, after that it says it needs to converge my account with my FB...
Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, a...
Community Legend
627 Views
1 replies
0 likes
I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time shows correctly. Screenshot This is an mp3 file, 49 M...
I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time sh...
475 Views
0 replies
0 likes
Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...
Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...
Not applicable
8158 Views
7 replies
4 likes
I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when it comes to loading the next song it does not happend on...
I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when...
Community Legend
1398 Views
5 replies
0 likes
On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?
On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?
Community Legend
685 Views
2 replies
2 likes
Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. Now i like to use my spotify to play tracks from the database and my own tunes given to me. Now i have put 2 tracks ...
Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. 🙂 Now i like to use my spotify to play tra...
Casual Listener
2726 Views
3 replies
0 likes
I just paid for premium service but it says I don't have a premium service.
I just paid for premium service but it says I don't have a premium service. 😞
Community Legend
763 Views
6 replies
0 likes
The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in fields at all.
The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in field...
274 Views
0 replies
0 likes
Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I absolutely do not want to link to my facebook account. Anyway.....
Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I a...
Casual Listener
1527 Views
7 replies
0 likes
Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...
Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...
Regular
5517 Views
2 replies
1 likes
Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...
Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...
Spotify Legend
9037 Views
51 replies
1 likes
Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?
Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?
Spotify Legend
10739 Views
5 replies
1 likes
