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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5763 Views

0 replies

7 likes

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Unknown iTunes list on Android device - HELP!

I just purchased Spotify Premium. I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before. It is marked 'iTunes' and is has music on it that I have never owned (or would want ...

Newbie

I just purchased Spotify Premium.    I loaded the app onto my Note II and when I logged in (which I did via Facebook) a playlist appeared that I have never seen before.  It is mark...

Richard

Community Legend

374 Views

2 replies

0 likes

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android app not working

whenever i go on my spotifiy app all i see is a blank screen. i have been unable to open on my HTC desire C. how can i get spotify to work on my phone.

Casual Listener

whenever i go on my spotifiy app all i see is a blank screen. i have been unable to open on my HTC desire C. how can i get spotify to work on my phone.

mush71

Casual Listener

5218 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Android App appearing not to scrobble to last.fm

I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done". Does anyone know where my issue may lie?

Newbie

I'm unable to get my app to scrobble, despite having the correct username/password and making sure to click "done".   Does anyone know where my issue may lie?

Joe

Community Legend

1808 Views

2 replies

2 likes

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In Africa

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I need my music!

Newbie

I'm in Africa for 3 months and I cant connect my mobile to the computer. Its only possible to have one computer/telephone on this internet. And now I cant play the songs on my mobile. WHAT DO I DO? I...

licenced

Community Legend

459 Views

2 replies

0 likes

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won't download, have to do a factory resett, then it eats bandwidht like a leech...

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it to work, (yes that is the solution the forum came ...

Casual Listener

Seriusly, are you trying to make me go on a killing rampage? First The android app to my HTC Desire-Z stopps downloading my any new additions. so i have to do a frickin' factory resett to even get it...

239 Views

0 replies

0 likes

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Solved!! Annoying cracking noise

Hello, I tried Spotify on my LG Optimus P 500 One (Android 2.3.3). Approximately 1 second after starting a song I get an annoying cracking noise on every song! What can I do? Best regards, Lars

Regular

Hello,   I tried Spotify on my LG Optimus P 500 One (Android 2.3.3).   Approximately 1 second after starting a song I get an annoying cracking noise on every song!   What c...

DouweBoer

Casual Listener

15695 Views

32 replies

2 likes

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Features/Issues/Questions on the Samsung Galaxy SIII

I've been using Spotify for a few months now on my Samsung GIII, and I have a few questions or observations about issues I'm experiencing. There's so many topics in Android, I don't know where to start for answers. So, I'm just going to list the issu...

Gig Goer

I've been using Spotify for a few months now on my Samsung GIII, and I have a few questions or observations about issues I'm experiencing.  There's so many topics in Android, I don't know where ...

strauss_jon

Newbie

1357 Views

4 replies

5 likes

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spotify + soundhound

http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/ was this function removed in the new version of the app?

Visitor

http://www.spotify.com/de/blog/archives/2011/08/25/discover-with-soundhound-play-on-spotify/   was this function removed in the new version of the app? 

Nacoc

Casual Listener

8317 Views

21 replies

0 likes

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Problems with spotify on mobile

Hello, I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't sync with my android phone, then I uninstalled spotfy on my mo...

Casual Listener

Hello,   I got a problem with my Sony Xperia mini (android 4.0.4) and spotify mobile. Everytime I open Spotify, it says "unable to connect to internet". I got spotify premium, but it didn't ...

thorgal21

Casual Listener

741 Views

4 replies

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Request; Bluetooth AVRCP profile "too old"

Case: I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. The nice thing with this profile, is that also artist name and...

Casual Listener

Case:   I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. ...

mikasand

Casual Listener

2154 Views

3 replies

7 likes

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phone music to spotify

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

Newbie

hello! I have own music on my phone.. Iwant those to my spotify list.. Can i do it somehow..

licenced

Community Legend

440 Views

1 replies

0 likes

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Unable to connect to spotify

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

Newbie

Hi - I have been unable to browse music on spotify for the past three days via my sonus controller - keep getting the "theres a problem connecting to spotify message" - anyone else getting the same?

licenced

Community Legend

497 Views

1 replies

0 likes

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Help no download

Spoiler (Highlight to read)Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help Have an ematic , cheep tablet, running android but can't find the proper download. All m...

Newbie

Have an ematic , cheep tablet, running android but can't find the proper download. All mobile downloads seem to be for phones any help   

neo-x

Community Legend

602 Views

2 replies

0 likes

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Spotify Mobile Showing "No Internet connection available"

Description Spotify Mobile is showing "No Internet connection available" down the bottom. What are the steps you took to get to the error/issue? Open Spotify Mobile client. What I expected to happen It to work. The phone has internet connectivity Did...

Newbie

Description Spotify Mobile is showing "No Internet connection available" down the bottom.   What are the steps you took to get to the error/issue? Open Spotify Mobile client.   ...

738 Views

0 replies

0 likes

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Competitor Feedback (rdio, MOG, etc.)?

since obviously a lot of peeps are jumping ship after the most recent update not addressing anyone's issues, i though it might be helpful to start a thread to compare major features and bugs between spotify and its competitors. i know there are sever...

Roadie

since obviously a lot of peeps are jumping ship after the most recent update not addressing anyone's issues, i though it might be helpful to start a thread to compare major features and bugs between ...

elee

Roadie

2060 Views

17 replies

0 likes

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"Spotify is misconfigured for Facebook login" ???

Hi Guys I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD. I can log in no probs using a PC or laptop device but when I try to access it on the Fire I get the following message. "Spotify is misconfigure...

Newbie

Hi Guys   I keep recieving this message when trying to log in to Spotify via Facebook on the Kindle Fire HD.  I can log in no probs using a PC or laptop device but when I try to access ...

590 Views

0 replies

0 likes

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Samsung Galaxy S3 updated to Jelly Bean, now remote control wont work with Spotify

I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on your phone if you need to take the darn thing out ever...

Newbie

I updated my phone to Jelly Bean, Android 4.1.1 to find out that Spotify suddenly isn't compatible with the remote control on the headphones which basically ruins the experince of having music on you...

beaumartinez

Casual Listener

1444 Views

2 replies

0 likes

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Spotify Play Button broken: Launch from embedded Play Button only plays first track

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it appears that it is the track that is opened for pla...

Regular

On Android (latest version of Spotify installed on ICS) - when launching music from the Spotify Play Button embedded in a blog or website, only the first track of an album or playlist is played - it ...

antonjw

Regular

914 Views

3 replies

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Solved!! Sound disappeared

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there was no sound. There is sound from all the other appli...

Casual Listener

I recently downloaded Spotify for my Android device (HTC One X). I have a premium subscription and it all worked perfectly fine at first. But then suddenly when I tried to open the app again there wa...

GuruMeditation

Newbie

13952 Views

23 replies

0 likes

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