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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115071 Views

27 replies

4 likes

  • 115071 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231395 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231395 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590819 Views

79 replies

3 likes

  • 590819 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485391 Views

580 replies

42 likes

Account
Free
  • 485391 Views
  • 580 replies
  • 42 likes

Not working!

I bought premium and tries playing songs and its still telling me I'm not a member

Casual Listener

I bought premium and tries playing songs and its still telling me I'm not a member

Peter__

Community Legend

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

No sound when playing on htc one s

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless times, and reinstalled Spotify at least twice to no ...

Regular

Hi - when I try to play any track in Spotify the track starts but no sound. I've tried to check if my speakers and/or earphones were faulty, but they are fine. I've also logged in and out countless t...

brazibabe

Regular

1125 Views

6 replies

1 likes

  • 1125 Views
  • 6 replies
  • 1 likes

Solved!! My premium doesn't work on my android

Hi,I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now that I can't listen to any songs on my phone, because ...

Newbie

Hi, I have had Spotify premium for more than a year. I recently had to get my phone repaired and got it back today, and I had to reinstall a lot of apps on it, including Spotify. My problem is now t...

meahtenoha

Spotify

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

premium syncing. SO FRUSTRATED. PLEASE HELP.

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2. I've tried everything I can find online, and the device never shows up under "devices" on my computer version. I tried logging in with a different account (thro...

Newbie

I purchased Spotify Premium under the username lpthomson so I could sync via my Droid X2.  I've tried everything I can find online, and the device never shows up under "devices" on my computer v...

rdngmikey

Gig Goer

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

No connection and crash on SG note 10

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash. It's impossible to launch the soft. I uninstall an reinstall the app. Erase th...

Newbie

From this morning when i launch the soft, they ask me to connect. I try it 3 times because the soft do not reconize my log (thanks fcebook) and when i'm log the app crash.    It's impossi...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

New Update...

Ok, I downloaded the Spotify update last night, changelog: - Fixed: Audio playback will no longer stop unexpectedly. So, what bug is this? I'm assuming (and hoping) that it is the bug that causes songs to mute themselves, and we then have to force qu...

Community Legend

Ok, I downloaded the Spotify update last night, changelog:   - Fixed: Audio playback will no longer stop unexpectedly.   So, what bug is this? I'm assuming (and hoping) that it is t...

delacruzp87

Newbie

1096 Views

4 replies

0 likes

  • 1096 Views
  • 4 replies
  • 0 likes

Spotify on Android whilst on holiday abroad

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data. I'm going to Egypt in June and want to use Spotify whilst I'm there - if I keep Spotify offline and only listen to playlists t...

Casual Listener

I use Spotify on my anroid HTC as my MP3 player, setting playlists offline when I'm on the move as to not use lots of data.   I'm going to Egypt in June and want to use Spotify whilst I'm ther...

Egyptenaar

Newbie

4168 Views

7 replies

0 likes

  • 4168 Views
  • 7 replies
  • 0 likes

No Login Possible

Hi guys, This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, after that it says it needs to converge my account with my FB...

Newbie

Hi guys,   This morning on my bike I listened to some music on Spotify with no problem, but now I can't login anymore. The app on my Galaxy S3 wants me to login, so i click on Login With FB, a...

licenced

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Long local files don't seek properly

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time shows correctly. Screenshot This is an mp3 file, 49 M...

Regular

I cannot use the slider properly on one of my songs, which is 53 minutes long. The song plays correctly, but the total duration appears as 1:53 and the slider behaves accordingly. The elapsed time sh...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Send Track Info Over Bluetooth?

Hi all, I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel controls which is awesome. However, the display can apparently show t...

Music Fan

Hi all,   I just put a Pioneer AVH-P4400BH in my Jeep. It's great and A2DP streaming works pretty great with Spotify so far. I seem to be able to change tracks with my steering wheel cont...

user-removed

Not applicable

8181 Views

7 replies

4 likes

  • 8181 Views
  • 7 replies
  • 4 likes

Nexus 4 PlayBack Pausing

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2. I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when it comes to loading the next song it does not happend on...

Casual Listener

I am have installed Spotify on Nexus 4 (from Google Play Store) Android 4.2.2.  I am getting behavior when i am listening to the radio, or playlist the song will play just fine, finish, but when...

Liam

Community Legend

1409 Views

5 replies

0 likes

  • 1409 Views
  • 5 replies
  • 0 likes

EQ GOES OFF

On my Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Casual Listener

On my  Samusng G2 I love love the eq on your app. But it turns off when I go to other aps or text. I hate that. Any help ?

Peter__

Community Legend

688 Views

2 replies

2 likes

  • 688 Views
  • 2 replies
  • 2 likes

Solved!! Android: "The track is not available" - But fine on PC

Hi I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. Now i like to use my spotify to play tracks from the database and my own tunes given to me. Now i have put 2 tracks ...

Casual Listener

Hi   I have spoitfy on both my laptop and mobile and i am a premium user.. everything is fine with the account and they have the cash.. 🙂   Now i like to use my spotify to play tra...

keyloves

Casual Listener

2727 Views

3 replies

0 likes

  • 2727 Views
  • 3 replies
  • 0 likes

Cant play premium

I just paid for premium service but it says I don't have a premium service.

Casual Listener

I just paid for premium service but it says I don't have a premium service. 😞

Peter__

Community Legend

767 Views

6 replies

0 likes

  • 767 Views
  • 6 replies
  • 0 likes

Spotify doesn´t start after upgrading my Samsung SII to android-version 4.1.2

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in fields at all.

Newbie

The mobile had a total reset and then I installed Spotify Premium från Google play. When startin spotify I see Spotify on top of display but the rest of display is blank? I don´t see any log in field...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Can't log into spotify on android withouit accepting facebook integration

Hi, I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I absolutely do not want to link to my facebook account. Anyway.....

Casual Listener

Hi,   I have had spotify for a fair while, well before the facebook integration so I have a spotify account that is not linked to facebook in any way, which is the way I wish to keep it. I a...

eviljonny

Casual Listener

1531 Views

7 replies

0 likes

  • 1531 Views
  • 7 replies
  • 0 likes

Web player on android devices

Hi, I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be able to use it on my google tv (for some reason spotify hasn't...

Casual Listener

Hi,   I've been waiting for the web player for quite a while and am really happy to see that it is finally in beta. The main reason I wanted a web based player was that I thought I would be ...

tim_acheson

Regular

5524 Views

2 replies

1 likes

  • 5524 Views
  • 2 replies
  • 1 likes

Solved!! Spotify keeps putting Transformer Prime in offline mode

Hi, New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mode...eventually remaining in offline mode. This has happended...

Regular

Hi,   New premium account holder. I have a Transformer Prime tablet. Even with a full wifi network signal Spotify starts in online mode then rapidly keeps moving between offline and online mod...

Goodman

Spotify Legend

9057 Views

51 replies

1 likes

  • 9057 Views
  • 51 replies
  • 1 likes

Solved!! Can't get out of offline mode !

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Music Fan

Today my phone (HTC Incredible S) will not get out of offlinemode. My Desktop version works fine, but not my phone. Anyone tat have the same problem right now ?

Goodman

Spotify Legend

10756 Views

5 replies

1 likes

  • 10756 Views
  • 5 replies
  • 1 likes

Solved!! stuck in offline mode

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Music Fan

I am using spotify on an HTC inspire and its stuck in offline and seeing as I'm a paying customer I'd like to fix this ASAP without losing my music.

Goodman

Spotify Legend

7858 Views

19 replies

0 likes

  • 7858 Views
  • 19 replies
  • 0 likes