Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210760 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561133 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463058 Views
575 replies
39 likes
Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally. Tried uninstalling and reinstalling the app with no results...
Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally...
Community Legend
472 Views
1 replies
0 likes
Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! Can you help me?
Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! ...
Community Legend
455 Views
1 replies
0 likes
I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I erase the App as suggested, I will lose all my data. I put a l...
I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I...
Community Legend
429 Views
1 replies
0 likes
So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external storage of offline playlists? Much as I'm unwilling to...
So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external sto...
Newbie
8548 Views
12 replies
0 likes
So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is no difference then why was there a release? Please s...
So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is n...
Music Fan
800 Views
3 replies
1 likes
Spotify App for Android SHOULD NOT be importing music files that is not able to playback! At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) files, but it can't playback them, which disrupts playlists. It...
Spotify App for Android SHOULD NOT be importing music files that is not able to playback! At the moment, Spotify keeps synchronizing on Android devices ALACs (Apple Lossless Audio Codec) f...
338 Views
0 replies
0 likes
Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with offline mode, I have to go online to use offline mode? I don't know what ...
Hi there, this is my 2nd month of using Spotify. The 1st month I think from November-December, perfect no complaints at all. Then from Jan to Feb I'm experiencing problems with ...
Music Fan
906 Views
6 replies
0 likes
i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of the cover with big bold white letters. it was calle...
i origionally found this album when i would type in "Harlem Shake". it would come up in the search results on my phone. it was a mostly blue cover and it had the word BASS on it... taking up most of ...
Casual Listener
419 Views
1 replies
0 likes
Hello all: First to all, sorry for my English. I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a friend that do that too, and we are interesting in share our playlists and...
Hello all: First to all, sorry for my English. I'm a premium user and I normally go to rollerblading using my Samsumg Galaxy SIII like a mp3 reproducing with Spotify. I have a f...
Community Legend
528 Views
2 replies
0 likes
So, I tried the 30 days, hoping to get "good" bluetooth connectivity between my phone & head unit. It's definately an issue with the app. It's flakey, working in IT for 10 years, I am simply going to say that it's 'not there yet' in terms of function...
So, I tried the 30 days, hoping to get "good" bluetooth connectivity between my phone & head unit. It's definately an issue with the app. It's flakey, working in IT for 10 years, I am ...
Regular
8411 Views
2 replies
0 likes
Well. I've looked little bi around Youtube, and I found a solution to the storage problem.Look at the video and you can easel without any problems store spotify to external sdcard Look Here Thanks to Kvold Just do as the video says, and then you can ...
Well. I've looked little bi around Youtube, and I found a solution to the storage problem. Look at the video and you can easel without any problems store spotify to external sdcard &n...
676 Views
0 replies
0 likes
Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not true. I tried the trial version, once... these settings are still to b...
Ls, Since i got a smart tv (Samsung) and a samsung phone i purchased premium. This is working on my desktop and tv but not on my phone. It says no internet connection which is not tr...
Community Legend
1017 Views
2 replies
0 likes
Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help!
Hi guys, I would like to know what kind of android do I need to download Spotify on my mobile and use spotify premium app. Is 2.3 enough? help! 🙂
Casual Listener
1247 Views
3 replies
0 likes
Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android from? Google Play store is not an option because I am very ra...
Hi, It seems it is no longer possible to download the Spotify APK from m.spotify.com - the URL now redirects to the main website. Is there somewhere else I can download Spotify for Android...
Regular
847 Views
2 replies
0 likes
Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen everywhere, but one of my offline playlist I have to synchronize her each time I o...
Hi, Sorry for the english, I'm French. I have spotify on my PC and on my phone with android , I'm premium user and I have several playlist that I put offline to listen eve...
Community Legend
697 Views
1 replies
0 likes
2013-01-09: This topic is now being continued in the new bugs section. 2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may have something to do with some code that's buried deep in the ...
2013-01-09: This topic is now being continued in the new bugs section. 2012-12-06: Our engineers feel that they've gotten closer to identifying the issue. Not to get too technical, it may ...
Spotify Legend
35811 Views
142 replies
0 likes
Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sudden after 2-3 minutes playing a song. This doesn't ...
Hey! Since a few days ago, my app on the Android is crashing. I thought it was a matter of updating the system and I did it 2 days ago to to Android version 4.0.4, but it's still stoping all of a sud...
Community Legend
966 Views
2 replies
0 likes
I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can just click and download, DONE. I even signed up with the prem...
I have seen a lot of comment on this, but I am posting this in HOPES that someone at Spotify will see this. First of all, I love Spotify. I reccomend it to all my friends. I love how I can...
Spotify Legend
524 Views
1 replies
0 likes
I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my phone is a now a live version of the song that is av...
I am trying to sync a song which is not avaible in my location (UK) I have the song as a local file and add it to the playlist that i have downloaded on my phone. The problem is that the song on my p...
Casual Listener
624 Views
2 replies
0 likes
Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find any so I'll give it a shot explaining it as good as possible....
Hello everyone, First of all I just downloaded Spotify today and therefor my knowledge might leak a bit although I've been searching online for a solution of this problem but couldn't find...
Casual Listener
793 Views
4 replies
0 likes
