Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

playback stops - bug

playback stops - bug

When playing certain songs (eg. "The Pusher" by Blind Mellon) playback stops after ~30 seconds. This happens with the streaming and downloaded versions of the same track, and sometimes displays the error "this track is not available". It only happens with certain tracks, but occurs 100% of the time when playing the affected content. 

 

System info: Spotify premium android version 0.5.12.52 running on a Galaxy Nexus under CyanogenMod 9.0.0-RC2-toro (Android 4.0.4) - Kernel version 3.0.36-cyanogenmod-geb0f696

 

Thank you,

-Andy Bober

Reply
1 Reply

Hey! Welcome to the community 🙂 

 

Can you try all of the troubleshooting steps outlined in the android troubelshooting guide and see if that corrects this? 

It sounds like the locally cached version of the song you have might be corrupted. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts