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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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Playlists partially resync every time i open spotify

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the past few weeks. I thought it might be to do with no...

Casual Listener

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the ...

myroundbox

Casual Listener

620 Views

3 replies

0 likes

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Clearing Recents Kills Queue

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what's running. Because of this, basically every time I ...

Casual Listener

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what'...

licenced

Community Legend

469 Views

1 replies

0 likes

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  • 1 replies
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upgraded to premium, still appearing as free

HiGot premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing. Help?

Casual Listener

Hi Got premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing....

David

Spotify Legend

869 Views

7 replies

0 likes

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  • 7 replies
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Offline playlist and External SD

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. This has to be vital setting for Android (or am I just miss...

Newbie

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD.  Th...

HrKristian

Music Fan

595 Views

2 replies

0 likes

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Spotify on android while roaming

Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while my google play and spotify account are Belgian, there is a res...

Casual Listener

Hi,   I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while ...

Vanoosthuyze

Casual Listener

696 Views

2 replies

0 likes

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playing spotify through Audi car speakers via bluetooth

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i keep coming with an error. I am in Spotify and click the share icon, c...

Music Fan

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok).  Now I am trying to use Bluetooth to play Spotify also but i kee...

licenced

Community Legend

2659 Views

2 replies

0 likes

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Solved!! Support for sdcard2

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuable internal storage.

Casual Listener

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuab...

user-removed

Not applicable

664 Views

3 replies

0 likes

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missing play list

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them, and when playing music on my phone if i stop a song and then pless play nothing happen and i have to go back to my playlist any one have the so...

Newbie

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them,   and when playing music on my phone if i stop a song and then pless play nothing happe...

206 Views

0 replies

0 likes

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"no internet connection" issue

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

Newbie

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

bobtrew

Newbie

766 Views

5 replies

0 likes

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Solved!! Rihanna diamonds

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

Gig Goer

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

1110737308

Gig Goer

1189 Views

4 replies

0 likes

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What's New playlists

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playlists, but they have dropped down below "friends mos...

Newbie

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playl...

299 Views

0 replies

0 likes

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Tracks play on mobile device only

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba). Does anybody know why this is?

Newbie

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba).  Does anybody know why this is?

214 Views

0 replies

0 likes

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Folder Structure

On the Android App, folders created on the PC, are not visible. How can I see the folders?

Casual Listener

On the Android App, folders created on the PC, are not visible. How can I see the folders?

licenced

Community Legend

559 Views

3 replies

0 likes

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Soundproblems: sudden cracking sound and volume that raises by itself.

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It sounds like when you're playing a cd with scars/scratc...

Newbie

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It s...

licenced

Community Legend

541 Views

1 replies

0 likes

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pre. account

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and everything and yet it winter me play music. Only cr...

Newbie

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and ...

licenced

Community Legend

331 Views

1 replies

0 likes

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Spotify on Android - organising tracks alphabetically

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on my mobile the tracks come up in the order hich they we...

Newbie

Hello I have spotify premium and have the app on my samsung galaxy S2 I have downloaded one of my playlists onto my phone - there are about 500 songs in this playlist. When viewing the plylist on...

Weazel

Gig Goer

576 Views

2 replies

0 likes

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Solved!! Are deleted playlists automatically removed from phone storage?

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's storage? ie I don't have to "undownload" the playli...

Regular

Hi, I was just wondering if anyone can confirm that if I delete a playlist that is downloaded to my phone - either via my pc or phone - that the tracks will automatically be removed from the phone's ...

Peter__

Community Legend

1047 Views

5 replies

0 likes

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Latest spotify apk

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of the new android. I have a kindle fire running ICS ...

Casual Listener

I am from outside US but have a spotify premium subscription for over 3 months. Til now I was happy with the older spotify versions but I want to have access to the equalizer and the neat features of...

licenced

Community Legend

6164 Views

6 replies

0 likes

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storing all music to sd card on galaxy s3

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and got to step five of this post: http://community.spo...

Newbie

i have been working with this for about an hour now, so bare with me ahha. i just bought a galaxy s3 and realized that you can't download music straight to the sd card. i downloaded the new apk, and ...

1729 Views

0 replies

0 likes

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Don't understand the sync / download logic of the android app

When I am at a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes an arrow and sometimes not??

Roadie

When I am at  a playlist at my android app, some songs have a small green down-arrow and some dont but both i can play when i switch of wifi or switch to offline mode. So why is there sometimes ...

PeterMuc

Roadie

428 Views

1 replies

0 likes

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