Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54563 Views
  • 68 replies
  • 25 likes
  • 54563 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27730 Views
  • 5 replies
  • 0 likes
  • 27730 Views
  • 5 replies
  • 0 likes

New version of Spotify not recognizing that a device is plugged in.

This is so freaking frustrating...what a piece of crap app...seriously. I've never had so many problems with one app in my life....it's laughable. The main problem is that it's finicky about recognizing my android device. When I run the latest versio...

  • Newbie
  • This is so freaking frustrating...what a piece of crap app...seriously.   I've never had so many problems with one app in my life....it's laughable.   The main problem is that it's ...
  • David
  • Spotify Legend
  • 1257 Views
  • 2 replies
  • 0 likes
  • 1257 Views
  • 2 replies
  • 0 likes

search within playlist etc

hello, is it not possible to search within one's own playlists (and own local downloaded tracks)? (premium member)

  • Roadie
  • hello, is it not possible to search within one's own playlists (and own local downloaded tracks)?    (premium member)
  • Peter__
  • Community Legend
  • 647 Views
  • 5 replies
  • 1 likes
  • 647 Views
  • 5 replies
  • 1 likes

Would Spotify be so kind as to prioritise landscape mode for Android tablets?

Seeing as the last thread was so cruelly closed because it had annoying capitals in the title (and the admin was seemingly unable to alter that), may I once again request that Spotify prioritise a landscape mode please? Paying Spotify subscirbers usi...

  • Casual Listener
  • Seeing as the last thread was so cruelly closed because it had annoying capitals in the title (and the admin was seemingly unable to alter that), may I once again request that Spotify prioritise a la...
  • neo-x
  • Community Legend
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

PLEASE ALLOW FOR LANDSCAPE VIEW TO BE USED ON ANDROID!!!!

I own a Asus Transformer prime with an attachable keyboard. Spotify only allows for portrait view which is EXTREMELY annoying on top of being a basic app feature. When I have my transformer attached to the keyboard since Spotify only allows for portr...

  • Newbie
  • I own a Asus Transformer prime with an attachable keyboard. Spotify only allows for portrait view which is EXTREMELY annoying on top of being a basic app feature. When I have my transformer attached ...
  • Goodman
  • Spotify Legend
  • 501 Views
  • 3 replies
  • 3 likes
  • 501 Views
  • 3 replies
  • 3 likes

Error synchronizing my mobile song with my computer's local file

An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but I have this song in my laptop. So i put it into my pl...

  • Newbie
  • An error occurred when I tried to synchronize that song "Fall for You" by Secondhand Serenade in the album "A Twist in My Story". As I know, this song is not available in my country - Germany, but ...
  • Peter__
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

3G Experience

Has anyone had good experiences using Spotify on Android streaming via 3G? Specifically Sprint users, but I'd like to know what others have experienced as well. 3G is my only option for mobile streaming where I live and I just ordered a new Android p...

  • Regular
  • Has anyone had good experiences using Spotify on Android streaming via 3G? Specifically Sprint users, but I'd like to know what others have experienced as well. 3G is my only option for mobile stream...
  • namgod
  • Regular
  • 2152 Views
  • 6 replies
  • 0 likes
  • 2152 Views
  • 6 replies
  • 0 likes

help

Ok, so I have Spotify for my computer and phone. Since I have primium I download albums to my phone. But now when I downlod one it just gets stuck at 40 precent for like an hour so I try again later and try a differnt album. Still they just don't dow...

  • Newbie
  • Ok, so I have Spotify for my computer and phone. Since I have primium I download albums to my phone. But now when I downlod one it just gets stuck at 40 precent for like an hour so I try again later ...
  • licenced
  • Community Legend
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

just port the webos app....

this one is really great - even the new android beta is worse than this....

  • Regular
  • this one is really great - even the new android beta is worse than this....
  • namgod
  • Regular
  • 480 Views
  • 1 replies
  • 2 likes
  • 480 Views
  • 1 replies
  • 2 likes

Can't open spotify app, android 2.3.6, Samsung GT5510

Hi, I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest of apps work normally. Any help? Thanks in advance! Per: I ed...

  • Newbie
  • Hi,   I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest...
  • Goodman
  • Spotify Legend
  • 7918 Views
  • 9 replies
  • 1 likes
  • 7918 Views
  • 9 replies
  • 1 likes

History for Radio?

I often listen to Spotify Radio while running. Occassionally, a song i'm not familiar with, but enjoy, will come on. I cant easily stop, turn the screen on, unlock the device, switch back to spotify (runkeeper has the focus) and "like" the song or ad...

  • Gig Goer
  • I often listen to Spotify Radio while running.  Occassionally, a song i'm not familiar with, but enjoy, will come on.  I cant easily stop, turn the screen on, unlock the device, switch back...
  • itsbrichard
  • Newbie
  • 17312 Views
  • 3 replies
  • 8 likes
  • 17312 Views
  • 3 replies
  • 8 likes

Local files sync

II would like to sync my local files to my phone. The problem here is, that my PC is not connected to WiFi, so I can't sync with both on the same connection. In earlier Spotify versions on Android, I could just see my local files on my phone on Spoti...

  • Regular
  • II would like to sync my local files to my phone. The problem here is, that my PC is not connected to WiFi, so I can't sync with both on the same connection.   In earlier Spotify versions on...
  • sebas156
  • Regular
  • 815 Views
  • 10 replies
  • 0 likes
  • 815 Views
  • 10 replies
  • 0 likes

After automattically logged out and logging in ALL my songs become unSynced!!

I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for offline listening and then I randomly get logged out a...

  • Casual Listener
  • I'm ready to switch if this keeps happening. With me it seems to happen more on my HTC Amaze with 4.0. I always use my facebook connect login and then I download TONS of music on to my device for off...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Updated Password on Website Not Recognized on Phone

I updated my password on the website and then tried to login with my mobile phone but recieve message: 'unable to login. either the username or password is incorrect.' i've triple checked and and know for a fact that both are correct. btw... may want...

  • Casual Listener
  • I updated my password on the website and then tried to login with my mobile phone but recieve message:   'unable to login. either the username or password is incorrect.'   i've trip...
  • neo-x
  • Community Legend
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

I cannot download my playlists and song in Samsung Galaxy SII

I cannot download my playlists and song in Samsung Galaxy SII. This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use! Please, help me solving this problem!

  • Casual Listener
  • I cannot download my playlists and song in Samsung Galaxy SII.   This is a problem that i keep carry on since 2 weeks ago. I´m with a premium account that i can´t use!   Please, hel...
  • neo-x
  • Community Legend
  • 1376 Views
  • 5 replies
  • 0 likes
  • 1376 Views
  • 5 replies
  • 0 likes

local files - is syncing re-downloading?

so here's what I know: the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on your phone, spotify cannot play them unless they are uploaded ...

  • Casual Listener
  • so here's what I know:   the only way to play local files on spotify is to put your local files in one playlist and download that playlist. even if you have bought/downloaded music files on ...
  • neo-x
  • Community Legend
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Playlists not updating on Spotify Mobile

Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?

  • Casual Listener
  • Just got Spotify Premium. Made some playlists on Spotify on my PC, but they do not show up for sync on my mobile devince window in Spotify? How do I make them show up there?
  • neo-x
  • Community Legend
  • 5091 Views
  • 3 replies
  • 0 likes
  • 5091 Views
  • 3 replies
  • 0 likes

Re: subscription

Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problemAnd yet I have paid for the premium service

  • Casual Listener
  • Why on my android phone does it now say no internet connection available when I access the spotify app when there is an internet connection? Problem after problem And yet I have paid for the premium...
  • neo-x
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

My downloaded playlists disappear from mobile

Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music.What has happened? I´m talking with a partner who have premium too and ...

  • Newbie
  • Hello, 2 days ago all my downloaded playlist have disappear from mobile, I mean they are available on ALL but not IN DOWNLOADED, so I have lost more than 10Gb of downloaded music. What has happene...
  • Xemides
  • Regular
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

problem logging in

I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??

  • Newbie
  • I downloaded the app and every time I try logging in it gives me a message "you appear to be logging in to spotify from a different country " any ideas ??
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

a few questions of spotify

hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty for the answers mfg wurst123

  • Regular
  • hey all questions for my android handy 1. if i buy spotify and then i miss a month is my whole music which i taken aubout spotify away or can i listen to it still ? 2.Is spotify legal ? ty fo...
  • licenced
  • Community Legend
  • 315 Views
  • 4 replies
  • 0 likes
  • 315 Views
  • 4 replies
  • 0 likes