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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110640 Views

26 replies

3 likes

  • 110640 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222751 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222751 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579576 Views

79 replies

3 likes

  • 579576 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477357 Views

577 replies

40 likes

Account
Free
  • 477357 Views
  • 577 replies
  • 40 likes

Playback stops - Pressing play starts track but no sound

Ok. Scenario: * I got premium * I got this issue with synced tracks AND streaming tracks * A song "starts" (no sound) * Pressing pause resets the "track position" progress bar to 0:00 * Pressing play starts the track position progress bar but no soun...

Music Fan

Ok.   Scenario:  * I got premium  * I got this issue with synced tracks AND streaming tracks  * A song "starts" (no sound)  * Pressing pause resets the "track pos...

Hvornum

Music Fan

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Mobile Premium deleting offline songs at random while offline

Hi this issue has been identified before by abother person before.http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500I used the troubleshooting template and the issue did not go away. (http://co...

Regular

Hi this issue has been identified before by abother person before. http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500 I used the trouble...

ZarifH

Regular

14838 Views

3 replies

1 likes

  • 14838 Views
  • 3 replies
  • 1 likes

nothing will play

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled the app, but am still unable to play anything, just...

Casual Listener

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled ...

Marco

Community Legend

776 Views

4 replies

0 likes

  • 776 Views
  • 4 replies
  • 0 likes

Listening spotify offline on Android phone

Hello, I cannot listen spotify when I am offline on my phone. How can I still listen spotify while being offline on my android phone? Thanks

Newbie

Hello,    I cannot listen spotify when I am offline on my phone.  How can I still listen spotify while being offline on my android phone?    Thanks 

Richard

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

nouvelles conditions générales Offline

bonjour, je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela afin de faire uniquement du streaming. mon abonnement arrive a ...

Newbie

bonjour,   je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela a...

Peter__

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Problem with mobiles with multiple internal memory cards (ie experia st21i)

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline. The problem is that the experia has 2 internal mem...

Regular

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline....

Sam

Spotify

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Does it cost money to "download" the spotify Lists in the mobile Phone?

Does it cost money to "download" the spotify Lists in the mobile Phone? Thank you very much, need to know.I'm just using the 30day trial of the premium version

Casual Listener

Does it cost money to "download" the spotify Lists in the mobile Phone?  Thank you very much, need to know. I'm just using the 30day trial of the premium version 🙂

Marco

Community Legend

35343 Views

1 replies

1 likes

  • 35343 Views
  • 1 replies
  • 1 likes

Undownload vs Unsubscribe

Hi Playlists I have created and downloaded I can undownload. Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android mobile. I do not want to unsubscribe, but just remove the download. Can ...

Casual Listener

Hi   Playlists I have created and downloaded I can undownload.   Playlists I have downloaded that are not my own, I do not get the unload option, but unsubscribe. This on my android...

656 Views

0 replies

0 likes

  • 656 Views
  • 0 replies
  • 0 likes

Can't play local files on Android (Galaxy S3) phone

Hi, I just signed up for Spotify with a trial Premium membership. Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop. I downloaded the Spotify Android app, and synced a playlist of Spotify songs (i.e....

Newbie

Hi,   I just signed up for Spotify with a trial Premium membership.  Spotify on my Macbook imported all my local (iTunes) files, and it can play them well on the desktop.  I downlo...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Request; Bluetooth AVRCP profile "too old"

Case: I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. The nice thing with this profile, is that also artist name and...

Casual Listener

Case:   I am streaming music from my Andriod device (Samsung S2) to my car stereo using Bluethooth. My device is compatible with bluetooth AVRCP profile version 1.3 and so is my car stereo. ...

mikasand

Casual Listener

2626 Views

3 replies

7 likes

  • 2626 Views
  • 3 replies
  • 7 likes

Android

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (which I have). So I click on this and I am taken to a ...

Newbie

Hello. I signed up for the 30 days free Spotify trail, but can't get it to work on my Android. When I try to play a song it says it's not possible and comes up with the solution to "Get Premium" (w...

Peter__

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

I download playlists, but they un-download themselves...?

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Music Fan

I download playlists, but the next day they are undownloaded on my Android phone. Any solutions?

Peter__

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

hi

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i can do is keep going into my list and do each song ...

Newbie

i can not get my lg lucid android 2.3 to play the next song on my playlist i tryed everything i could to get it to work.but it does not work.i can not even shuffle through the songs the only thing i ...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

problem with downloaded playlists

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

Newbie

I have problem with the playlists i all ready downloaded. They keep disapearing from my galaxy 3 , so i cant play them offline

SteveBrammer

Community Legend

433 Views

1 replies

1 likes

  • 433 Views
  • 1 replies
  • 1 likes

Playlist Re-sync On HTC One Mobile

Hi Spotify, I wish to alert you about a significant problem. You have received several messages about playlists going AWOL from smart phones and in particular Android on HTC. A couple of months ago I blogged to say that as a premium user, my playlist...

Regular

Hi Spotify,   I wish to alert you about a significant problem. You have received several messages about playlists going AWOL from smart phones and in particular Android on HTC.  A coupl...

SteveBrammer

Community Legend

1078 Views

4 replies

0 likes

  • 1078 Views
  • 4 replies
  • 0 likes

How does Spotify not have Notification Controls Yet?

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the next person but It's almost been 6 Months and it sti...

Regular

How has this not been implemented yet? How has basically nothing NEW been implemented into the App yet. It's starting to seem that you don't really care about Android. I like Spotify as much as the n...

X_N_

Regular

951 Views

2 replies

1 likes

  • 951 Views
  • 2 replies
  • 1 likes

View Playlist By Album

Some things missing. Landscape mode. Adding a whole album to an existing playlist. Local Files will not show up as a menu option. No easy way to shuffle all tracks (can be done tho) Also in a playlist can't sort by album or view by album. Can't see t...

Roadie

Some things missing.    Landscape mode. Adding a whole album to an existing playlist.  Local Files will not show up as a menu option.  No easy way to shuffle all tracks ...

rob171171

Regular

2038 Views

2 replies

1 likes

  • 2038 Views
  • 2 replies
  • 1 likes

Tablet UI & landscape mode

Hi, At the moment spotify is really missing a working UI for tablets and landscape mode for all android devices. Both of these are really basic functionalities and also essential for good user experience. When are these features expected to appear?

Casual Listener

Hi,   At the moment spotify is really missing a working UI for tablets and landscape mode for all android devices. Both of these are really basic functionalities and also essential for good ...

nikgare

Newbie

2084 Views

7 replies

3 likes

  • 2084 Views
  • 7 replies
  • 3 likes

Taylor Swift song (local file) won't sync

I downloaded "We are Never Getting Back Together" by Taylor Swift from iTunes (so it should be DRM free). It syncs fine with Spotify on my iPhone, but won't on my Nexus 7. I deleted the cache and tried even making the song its own playlist. It says t...

Casual Listener

I downloaded "We are Never Getting Back Together" by Taylor Swift from iTunes (so it should be DRM free). It syncs fine with Spotify on my iPhone, but won't on my Nexus 7. I deleted the cache and tri...

Maerdikai

Casual Listener

1212 Views

2 replies

0 likes

  • 1212 Views
  • 2 replies
  • 0 likes

Importing Playlist

I have created an mP3 playilst by converting WMA files to MP3. When I import the playlist to Spotify, some of the tracks have the artist greyed out and although they play on my computer, they will not play via my phone or my TIVO service. They are vi...

Casual Listener

I have created an mP3 playilst by converting WMA files to MP3. When I import the playlist to Spotify, some of the tracks have the artist greyed out and although they play on my computer, they will no...

Blockyb

Casual Listener

801 Views

2 replies

0 likes

  • 801 Views
  • 2 replies
  • 0 likes