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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397521 Views

547 replies

35 likes

Account
Free
  • 397521 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8505 Views

0 replies

7 likes

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Solved!! premium account doesnt work one mobile

hi, my name is mike. i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify account, and when it does i get a pop up of spotify ( if i am new to sp...

Newbie

hi,  my name is mike.   i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify a...

licenced

Community Legend

570 Views

1 replies

0 likes

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Spotify mobile does not work on my Samsung Galaxy S

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main reason I paid for premium. If it doesn't get figured...

Newbie

It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main r...

licenced

Community Legend

1360 Views

2 replies

0 likes

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Next track not playing. HTC Desire HD

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does. Don't want to connect the charger every time I wan...

Regular

Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does....

Torgseye

Casual Listener

1061 Views

8 replies

0 likes

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Kindle Edition apk download

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there. Unfortunately trying to download the apk seems only possible via the Amazon App Store the one that doesn't work for anyone ...

Visitor

I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there.   Unfortunately trying to download the apk seems only possible ...

user-removed

Not applicable

5117 Views

5 replies

0 likes

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Solved!! ANDROID TABLET COMPATABILITY

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAWLESSLY TO MY DROID PHONE AND IT WAS SIMPLE. BUT I C...

Newbie

i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAW...

Peter__

Community Legend

10308 Views

11 replies

0 likes

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Playlists partially resync every time i open spotify

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the past few weeks. I thought it might be to do with no...

Casual Listener

Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the ...

myroundbox

Casual Listener

670 Views

3 replies

0 likes

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Clearing Recents Kills Queue

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what's running. Because of this, basically every time I ...

Casual Listener

First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what'...

licenced

Community Legend

503 Views

1 replies

0 likes

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  • 1 replies
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upgraded to premium, still appearing as free

HiGot premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing. Help?

Casual Listener

Hi Got premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing....

David

Spotify Legend

934 Views

7 replies

0 likes

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Offline playlist and External SD

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. This has to be vital setting for Android (or am I just miss...

Newbie

Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD.  Th...

HrKristian

Music Fan

638 Views

2 replies

0 likes

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Spotify on android while roaming

Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while my google play and spotify account are Belgian, there is a res...

Casual Listener

Hi,   I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while ...

Vanoosthuyze

Casual Listener

729 Views

2 replies

0 likes

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  • 2 replies
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playing spotify through Audi car speakers via bluetooth

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i keep coming with an error. I am in Spotify and click the share icon, c...

Music Fan

Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok).  Now I am trying to use Bluetooth to play Spotify also but i kee...

licenced

Community Legend

2688 Views

2 replies

0 likes

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Solved!! Support for sdcard2

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuable internal storage.

Casual Listener

On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuab...

user-removed

Not applicable

729 Views

3 replies

0 likes

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missing play list

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them, and when playing music on my phone if i stop a song and then pless play nothing happen and i have to go back to my playlist any one have the so...

Newbie

I keep having problmes with my phone when using it ofline some play list just go and i have to retag them,   and when playing music on my phone if i stop a song and then pless play nothing happe...

217 Views

0 replies

0 likes

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"no internet connection" issue

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

Newbie

I'm having a problem with Spotify where when I'm connected to wifi or I have 4G service in my internet is working fine Spotify keeps telling me that I have no internet connection. Any ideas?

bobtrew

Newbie

816 Views

5 replies

0 likes

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Solved!! Rihanna diamonds

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

Gig Goer

The song Diamonds by Rihanna is not playing. Why? Taken down from Spotify???

1110737308

Gig Goer

1236 Views

4 replies

0 likes

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What's New playlists

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playlists, but they have dropped down below "friends mos...

Newbie

A few days ago I had the what's new list displaying top playlists, digster top 40 and so on. Now its just what my friends listen to, 7 songs or something like that, on my computor I can see the playl...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Tracks play on mobile device only

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba). Does anybody know why this is?

Newbie

There are several tracks that play on my Droid device (Samsung G II) but not on my laptop (Toshiba).  Does anybody know why this is?

224 Views

0 replies

0 likes

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Folder Structure

On the Android App, folders created on the PC, are not visible. How can I see the folders?

Casual Listener

On the Android App, folders created on the PC, are not visible. How can I see the folders?

licenced

Community Legend

595 Views

3 replies

0 likes

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Soundproblems: sudden cracking sound and volume that raises by itself.

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It sounds like when you're playing a cd with scars/scratc...

Newbie

Hi! I bought my Samsung galaxy Ace a year ago and immediately installed the spotifyapp (premium). Recently I've had problems with the sound. The song stops and is replaced by a cracking noise. It s...

licenced

Community Legend

551 Views

1 replies

0 likes

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pre. account

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and everything and yet it winter me play music. Only cr...

Newbie

This is my second time dealing with this problem. I purchase the premium account and wanted to play on demand music but it keeps saying that I have to have the premium. I have the receipt for it and ...

licenced

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes