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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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HTC Desire HD

Hi! I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my phone calls people. Also, sometimes there is no sound. The music is...

Newbie

Hi!   I am using Spotify Premium now for six months. But most of the time I got a lot of Problems. The most annoying one, is that when I am listening to music (no matter 3g or wifi) my pho...

fredriko

Newbie

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2 replies

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Multitasking with Spotify and Endomondo. Spotify drops out

I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7. I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors in all kind of weather. (I live in Norway.....) The main apps am us...

Casual Listener

I bought a new mobile a month ago. Xperia Go (ST27i) with Android 2.3.7.   I choosed this mobile because its made for a lot of data capacity and is water proof and can be used outdoors ...

pentele

Regular

2386 Views

5 replies

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Premium subscription, but wont allow on demand track playback

Hey y'all- I just ordered spottily premium so that I can stream on my android phone. Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I needed a premium subscription. I have check my account information at ...

Regular

Hey y'all-   I just ordered spottily premium so that I can stream on my android phone.  Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I ne...

user-removed

Not applicable

681 Views

4 replies

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Spotify Premium on Android

Hello, I just signed up for Premium, set up my mobile password, cleared the cache/uninstalled spotify on my mobile device, and then re-installed it. I put in the account number Spotify gave me along with the moble password i created. When I try to pl...

Casual Listener

Hello,   I just signed up for Premium, set up my mobile password, cleared the cache/uninstalled spotify on my mobile device, and then re-installed it.  I put in the account number Spoti...

Joe

Community Legend

1097 Views

6 replies

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30day free trial

Hi. I received a email saying I had 30 day free trial. I was told to put in my details for when the 30 days had ran out. But it's now saying I need to upgrade to paying, even though I only accessed the 30free days 15mins ago. I'm a little confused as...

Casual Listener

Hi. I received a email saying I had 30 day free trial. I was told to put in my details for when the 30 days had ran out. But it's now saying I need to upgrade to paying, even though I only accessed t...

387 Views

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30 day free trial won't work.

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android device, it continues try I tell me I need a premium upgr...

Casual Listener

I just signed up for the Spotify 30 day free trial. I entered a payment method, got a receipt, and my account said I received the premium upgrade. But when I try to play the music on my android devic...

Psylink

Casual Listener

3637 Views

7 replies

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Paid for Premium on Android X but still says I'm a free user

Hi! I just bought Spotify Premium on my DroidX (and through it) and when I clicked on a playlist I made prior to and tried to play a song- It says "Sorry cant play this track! and to subscribe to the Premium service. When I click on "get Premium" it ...

Casual Listener

Hi!    I just bought Spotify Premium on my DroidX (and through it) and when I clicked on a playlist I made prior to and tried to play a song- It says "Sorry cant play this track! and to...

licenced

Community Legend

1072 Views

11 replies

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Percentage of downloaded tracks reduced after every app start

Hi, very pleased with how well the app performs on an aged 2.2.1 phone like mine, apart from one issue: Whenever I restart the app, the percentage of downloaded tracks in my main playlist has dropped to +/- 60%, with only the older ones still availab...

Casual Listener

Hi, very pleased with how well the app performs on an aged 2.2.1 phone like mine, apart from one issue:   Whenever I restart the app, the percentage of downloaded tracks in my main playlist ...

jatoma

Regular

606 Views

2 replies

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Just play songs in a playlist?

Hi all, I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist? I can't seem to find how to do that, It always just gives me a 'radio based on this playlist'. How can I play just the songs ...

Casual Listener

Hi all,   I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist?  I can't seem to find how to do that, It always just giv...

aferna12

Casual Listener

62561 Views

26 replies

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Solved!! unable to login in spotify on android

Hey guys, I just installed Spotify mobile on my Samsung Galaxy S2 but I am not able to login! I always get the error: "invalid username/password. I tried to connect with my mail adress and my username (the 10 digits) but it doesn't work out. Password...

Casual Listener

Hey guys,   I just installed Spotify mobile on my Samsung Galaxy S2 but I am not able to login! I always get the error: "invalid username/password.   I tried to connect with my mail...

Salumovich

Casual Listener

68036 Views

118 replies

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My Spotify is stuck offline

I have a Samsung Infuse and its says its offline all the time. I'm a Premium member and have cleard my cache uninstalld several times what can I do??

Casual Listener

I have a Samsung Infuse and its says its offline all the time. I'm a Premium member and have cleard my cache uninstalld several times what can I do??

korndogg

Casual Listener

534 Views

2 replies

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Xperia 10 mini sync problem

So... First of all.. My xperia 10 mini wont sync while using wifi, spotify goes offline then.I've reinstalled my phone completley, still doesnt work.however, i can sync while using 3G, but not all songs..I thought i had full memory ALREADY! but no.. ...

Casual Listener

So... First of all.. My xperia 10 mini wont sync while using wifi, spotify goes offline then. I've reinstalled my phone completley, still doesnt work. however, i can sync while using 3G, but not al...

360 Views

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Solved!! S3 Inbox crash

Description Since moving from IOS to a Galaxy S3 GT-19300 I have been unable to launch the Inbox. Every time that I select it the app instantly crashes and offers me the opportunity to send a crash report to Spotify. Multiple reinstalls (powering han...

Music Fan

Description Since moving from IOS to a Galaxy S3 GT-19300 I have been unable to launch the Inbox.  Every time that I select it the app instantly crashes and offers me the opportunity to send a...

neo-x

Community Legend

2234 Views

26 replies

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Solved!! Alternative App Store

Is the Spotify Android App available from an app store other than Google Play? I live in China and have a Galaxy S3, which blocks Google Play even with a vpn. I am able to download apps from my US Amazon Android App Store account, but I do not see th...

Casual Listener

Is the Spotify Android App available from an app store other than Google Play?  I live in China and have a Galaxy S3, which blocks Google Play even with a vpn.  I am able to download apps f...

GordonH

Newbie

7191 Views

4 replies

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Premium account problem

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!! -Matt

Casual Listener

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!!   -Matt

Peter__

Community Legend

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5 replies

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Can logon to the page but not the spotify app

So what's up with that? Everything works fine when i try to logon to the spotify.com page, but i cannot logon to spotify using my spotify details, as i need to logon with them when i just registered a new account and added premium.

Casual Listener

So what's up with that? Everything works fine when i try to logon to the spotify.com page, but i cannot logon to spotify using my spotify details, as i need to logon with them when i just registered ...

Christoffer

Community Legend

508 Views

2 replies

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Bug: Song playing info in system bar incorrect

When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fine.

Casual Listener

When I skip a song from the locked screen, the song playing info in the system bar is incorrect (it constenty shows the last song that was played). Doing the same thing in the unlocked mode works fin...

Whintersby

Regular

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playlist search

I would like to see a playlist search in the mobile app. Other than that I really do like this app. Runs 100000 times better than the old one and I thank you for updating it. The radio feature is great as well. Havent had problems with it. I do know ...

Newbie

I would like to see a playlist search in the mobile app.  Other than that I really do like this app.  Runs 100000 times better than the old one and I thank you for updating it.  The ra...

neo-x

Community Legend

509 Views

1 replies

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Lost downloaded and sync

I updated my phone's firmware this morning and after the phone came back on, all of my spotify downloaded content had disappeared completely. I had to select and redownload/sync all of the playlists I had previously already chosen. I am wondering if ...

Music Fan

I updated my phone's firmware this morning and after the phone came back on, all of my spotify downloaded content had disappeared completely. I had to select and redownload/sync all of the playlists ...

Goodman

Spotify Legend

562 Views

3 replies

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Track not available even though it is on my phone memory; Device not showing on desktop program

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are available but the tracks from my computer's hard d...

Newbie

I added songs to my 'Starred' list from my computer's hard drive, as well as songs from Spotify's catalogue. I made the Starred playlist available offline, and the tracks from Spotify's catalogue are...

519 Views

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