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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6781 Views

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Spotify not syncing on android SGSII and SGSIII, generally unreliable nad not much value

I've been having this issue for months and I am pretty much at the end of my patience for this. At first I thought it might be just that my SGSII was very mature and running with loads of other services. But on getting a brand new SGSIII I downloaded...

Casual Listener

I've been having this issue for months and I am pretty much at the end of my patience for this.   At first I thought it might be just that my SGSII was very mature and running with loads of ...

Richard

Community Legend

423 Views

1 replies

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Samsung Infuse

I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.

Casual Listener

I have a Samsung Infuse and it is stuck in ofline mode. it has always been in ofline mode.

licenced

Community Legend

600 Views

3 replies

0 likes

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new phone HTC One X says downloaded offline playlists but can not see or play tracks

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see the tracks... Please advise.

Newbie

I have upgraded my phone to HTC One X from HTC Desire. In talled Spotify app and synced offline play lists. But though it says they have been downloaded they don't seem to be available. I can't see...

neo-x

Community Legend

638 Views

1 replies

0 likes

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my mobile wont sync offline playlists with my phone now that the app has changed. HELP

IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI? ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH MY LAPTOP EACH DAY.. NOW IT DOSENT THIS SUCKS MEGA, AND I DONT KNOW WHAT...

Newbie

  IT SAYS DOWNLOAD PLAYLISTON MY ANDROID ABOVE THE PLAYLIST.. WILL THIS COST MONEY? LIKE FROM MY ACCOUNT RATHER THAN MY WIFI?   ON THE OLD APP MY PHONE USED TO AUTOMATICLY SYNC WITH M...

neo-x

Community Legend

546 Views

3 replies

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Solved!! Playlists Grouped as "itunes"

For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be changed to just a regular list. They definitly are n...

Casual Listener

For some reason a bunch of my playlists show up on my Android phone in an itunes subfolder. This is not a big deal but it's irritating. Does anybody know why they are grouped this way and can it be c...

hbdaly

Casual Listener

596 Views

2 replies

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Tracks wont continue playing

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the song playing (0:00 and ticking forward). If I clos...

Newbie

After I start a playlist the first song is played just fine, and then when the next one starts there is no sound. When I press the "current playing song" at the bottom of the screen it is showing the...

neo-x

Community Legend

505 Views

1 replies

0 likes

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Samsung S3 - Can you stream music via AllShare Cast??

Hi everyone, I currently have an iphone that I am able to stream spotify wirelessly over the airplay network. I have just bought a Samsung S3 and wonder if you can do the same using AllShare cast. Does anyone know or are they currently running it? Th...

Newbie

Hi everyone,   I currently have an iphone that I am able to stream spotify wirelessly over the airplay network.   I have just bought a Samsung S3 and wonder if you can do the same u...

neo-x

Community Legend

3523 Views

1 replies

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Problem syncing some play list for offline listening

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to do it again. And it will stay for about four to fiv...

Newbie

Having a problem for some of the new play list that a make available for offline. For example if I make a play list available for offline at night the next morning it will be gone and I will have to ...

268 Views

0 replies

0 likes

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activity spotify (in application spotify) is not responding

Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and reinstalled to no avail. Any thoughts?

Newbie

Whenever I try to access spotify on my phone the screen turns white for about 30 seconds, then a message pops up: "activity spotify (in application spotify) is not responding." I uninstalled and rein...

zombie

Newbie

1150 Views

4 replies

0 likes

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why offline mode on mobile does not work offline

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline because spotify requires me to login, and if there...

Newbie

I am a fitness instructor, and I purchased the premium membership because it presummed of being available offline, ends up that i get it on my mobile device, and I cant listen to my playlists offline...

user-removed

Not applicable

470 Views

1 replies

0 likes

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Best app I ever used!

Hey Spotify and Android team who made this wonderful app! I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and sometimes I just listen this radio to find new stuff. The app is ju...

Visitor

Hey Spotify and Android team who made this wonderful app!   I enjoy this app so much. It's best app ever I downloaded via Google Market to my phone. I can enjoy easily music I like and somet...

talesfer

Roadie

1705 Views

15 replies

0 likes

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No option to sync offline songs on Android

Hi all, Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my monthly mb dowload tariff. Problem is, there is no option to do t...

Casual Listener

Hi all,   Got a problem. I'm a Spotify Premium user, and Id like to Sync all my playlists into offline mode on my phone - rather than having to download them or stream, and use up all my mon...

licenced

Community Legend

725 Views

3 replies

0 likes

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Need some help with this new Android app. Why is it so bad compared to the old one?

All right. I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time. Dark gray background, simple, list of songs, easy searching, switching, filtering, etc. I hadn't updated in a while as it was working great for...

Casual Listener

All right.  I have Premium and have been using an old (I guess) version on my Galaxy Nexus for a long time.  Dark gray background, simple, list of songs, easy searching, switching, filterin...

neo-x

Community Legend

580 Views

3 replies

1 likes

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Samsung Galaxy Tab 2 7.0

Hey I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0??

Casual Listener

Hey   I wondring is it possible to have spotify on Samsung Galaxy Tab 2 7.0?? 

transparent1

Newbie

3784 Views

5 replies

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Can't Sync All My songs

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have less than 1000 songs and I can't fit everything on my ...

Newbie

It says I am using about 10.5 gb of all my music when I open my phone under Devices, but I have no playlists downloaded on my phone. It says offline can have up to 3,333 songs offline, but I have les...

486 Views

0 replies

1 likes

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lost downloads/recovery...please help

Just randomly, I opened up my Spotify and all my downloaded music in my playlist was gone. Additionally I tried to re-download them and my downloads are stuck at 0%. Any help would be appreciated.

Regular

Just randomly, I opened up my Spotify and all my downloaded music in my playlist was gone.  Additionally I tried to re-download them and my downloads are stuck at 0%.  Any help would be app...

martina123

Newbie

1952 Views

6 replies

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Unable to unstar tracks

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce: Open your Starred playlist. Press the right side of an entry to show ...

Regular

On my HTC Evo Design 4G (Sprint) with Android 3.14.651.0.710 RD, using the Preview release channel, I am unable to unstar a song from my device. Here is the procedure to reproduce:   Open ...

David

Spotify Legend

2843 Views

1 replies

0 likes

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Track unavailable error

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

Casual Listener

I am trying to sync several local files to my Adroid phone (HTC Desire S), but it constantly says "The track isnot available", despite the fact that Spotify tracks still sync to the phone, any help?

David

Spotify Legend

641 Views

3 replies

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Solved!! Offline not working

Hi, I have an HTC handset and a premium account. When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it. I have been a premium customer for some time now and this function has worked on previously owned H...

Casual Listener

Hi,   I have an HTC handset and a premium account.  When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it.  I have been a premium cus...

Joe

Community Legend

1325 Views

6 replies

0 likes

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Haughty Melodic tracks incorrect.

Don't know if this is just me device or what, but the tracks on Haughty Melodic by Mike Doughty are all mis-titled and out of order.

Newbie

Don't know if this is just me device or what, but the tracks on Haughty Melodic by Mike Doughty are all mis-titled and out of order.

329 Views

0 replies

1 likes

  • 329 Views
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