Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
382679 Views
542 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm sure this has been asked a hundred times but I am going to ask again. I have a windows computer and an android phone and they are not on a wifi network. Just a standard wired network. I connect my android device to usb but it does not show up on ...
I'm sure this has been asked a hundred times but I am going to ask again. I have a windows computer and an android phone and they are not on a wifi network. Just a standard wired network. ...
Music Fan
3867 Views
2 replies
0 likes
Anyone know why the free version, with adds, is not available on android like it is on my computer,
Anyone know why the free version, with adds, is not available on android like it is on my computer,
Community Legend
606 Views
1 replies
0 likes
Anyone know why the free version, with adds, is not available on android like it is on my computer,
Anyone know why the free version, with adds, is not available on android like it is on my computer,
Community Legend
556 Views
1 replies
0 likes
Running the latest version of Spotify on my G2 (running Gingerbread), and none of my playlists are showing up, except for my starred playlist. This occured after I reinstalled the app on my phone, because specific playlists weren't showing up, and no...
Running the latest version of Spotify on my G2 (running Gingerbread), and none of my playlists are showing up, except for my starred playlist. This occured after I reinstalled the app on my phone, be...
Newbie
2487 Views
2 replies
0 likes
Rooted my cellphone (LG GX2) and installed the Cyanogen mod. All the stuff I had on the cellphone previously is gone which means I had to install and synchronize/download Spotify and my playlists. Before I rooted my phone and installed the Cyanogen m...
Rooted my cellphone (LG GX2) and installed the Cyanogen mod. All the stuff I had on the cellphone previously is gone which means I had to install and synchronize/download Spotify and m...
Community Legend
2264 Views
2 replies
1 likes
Hi, I had a search around but I could only find threads with the opposite problem - playlists not downloading or staying downloaded.My problem is that I have an unlimited data plan, so I don't need my playlists downloaded to my phone (a Samsung Galax...
Hi, I had a search around but I could only find threads with the opposite problem - playlists not downloading or staying downloaded. My problem is that I have an unlimited data plan, so I don...
Regular
956 Views
2 replies
0 likes
So I installed spotify premium and made a playlist. Once I download the playlist to my phone and go to offline mode, everything is fine. However, when I need to restart my phone, or sometimes even if I close the app, my songs disappear. This is espec...
So I installed spotify premium and made a playlist. Once I download the playlist to my phone and go to offline mode, everything is fine. However, when I need to restart my phone, or sometimes even if...
331 Views
0 replies
0 likes
hi, my name is mike. i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify account, and when it does i get a pop up of spotify ( if i am new to sp...
hi, my name is mike. i have spotify premium and it worked great untill i got a new phone, it now only works on my computer. i cant log in on my mobile with facebook or my spotify a...
Community Legend
541 Views
1 replies
0 likes
It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main reason I paid for premium. If it doesn't get figured...
It used to work fine, then I updated it and it just comes up with a white screen and eventually shuts itself down. I can use it on my laptop but I really want it to work on my phone. It is the main r...
Community Legend
1343 Views
2 replies
0 likes
Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does. Don't want to connect the charger every time I wan...
Hi folks, I know this has been covered many times, but it is driving me nuts. My device (premium account and streaming music) won't play the next track. However, If I connect my car charger, it does....
Casual Listener
1011 Views
8 replies
0 likes
I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there. Unfortunately trying to download the apk seems only possible via the Amazon App Store the one that doesn't work for anyone ...
I got a premium subscription now and since I have a Kindle fire tablet lying around, I would like to install Spotify on there. Unfortunately trying to download the apk seems only possible ...
Not applicable
5078 Views
5 replies
0 likes
i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAWLESSLY TO MY DROID PHONE AND IT WAS SIMPLE. BUT I C...
i WOULD LIKE TO INSTALL SPOTIFY ON ANDRIOD TABLET BY NEXTBOOK, ANY SUGGESTIONS? I CON NOT LOCATE IT ON THE DROID MARKET TO DOWNLOAD AND I DONT KNOW HOW TO TRANSFER THE FILE FROM MY PC, IT WORKED FLAW...
Community Legend
10101 Views
11 replies
0 likes
Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the past few weeks. I thought it might be to do with no...
Lately i've been loading spotify in the morning and the end few tracks (up to about 10/15 maybe) of playlists decide they aren't synced and download again. This has been happening every time for the ...
Casual Listener
632 Views
3 replies
0 likes
First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what's running. Because of this, basically every time I ...
First I want to say that I love the Spotify app. It looks great, and 90%, it's super easy to use. My only problem, however, has to do with clearing recent apps in JB. I'm OCD about my phone and what'...
Community Legend
480 Views
1 replies
0 likes
HiGot premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing. Help?
Hi Got premium for free for 3 months through virgin media, downloaded it, logged in through Facebook and it is not showing as premium. Tried logging out and in, uninstall and reinstall, got nothing....
Spotify Legend
878 Views
7 replies
0 likes
Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. This has to be vital setting for Android (or am I just miss...
Just got spotify premium today and slightly horrified that I cannot set the playlist to save offline to the external SD (Samsung GS2). Are there any plans to get them to save to external SD. Th...
Music Fan
607 Views
2 replies
0 likes
Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while my google play and spotify account are Belgian, there is a res...
Hi, I used to use Spotify on my HTC One S. I have a premium account that I activated in Belgium. Never add any problem until I switch phone for a Galaxy S3. I now live in Russia and while ...
Casual Listener
700 Views
2 replies
0 likes
Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i keep coming with an error. I am in Spotify and click the share icon, c...
Hi - my phone HTC one connects to my car speakers no problem through Blueotooth. (my phone is paired wit the stero ok). Now I am trying to use Bluetooth to play Spotify also but i kee...
Community Legend
2662 Views
2 replies
0 likes
On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuable internal storage.
On my Acer Gallant Duo, the SD card path folder is actually sdcard2. Please add support for a configurable offline/cache folder so I can download playlists to my SD card rather than using valuab...
Not applicable
688 Views
3 replies
0 likes
