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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201736 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201736 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546051 Views

78 replies

3 likes

  • 546051 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453923 Views

571 replies

38 likes

Account
Free
  • 453923 Views
  • 571 replies
  • 38 likes

Droid X2 - Can't stream music, says I need to upgrade to premium and I'm already premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Droid X2 - Keeps saying I can't listen to playlists without premium

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need to upgrade to premium (which I already am). I can't ...

Casual Listener

I just bought a years worth of premium like a few days ago, and I decided to start using Spotify on my mobile and now it isn't working. Every single time I try to stream my playlists it says I need t...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

premium wont work

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

Newbie

Spotify premium won't play on my tablet even though it says I'm logged in as premium.

GueraNavarro

Regular

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Is there a fix yet on storing offline files on an external SD card on Android?

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on workarounds?

Newbie

I have been searching on these forums for a solution, but they all seem to be from June / July time and therefore all download links have expired. Has there been an official fix or an update on w...

jshick

Newbie

381 Views

1 replies

1 likes

  • 381 Views
  • 1 replies
  • 1 likes

Wifi Sync

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network. It won't do anything on WIFI, saying no internet connexion. To be able to see my device in spotify windows...

Newbie

For some very annoying and mysterious reason, I cannot seem to be able to sync any content on my mobile device without being on mobile network.  It won't do anything on WIFI, saying no internet ...

Peter__

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Spotify Premium on Android

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can stream on demand on mobile", even though I am a premi...

Newbie

I recently added premium to my spotify account. It works on my computer, but not my android phone. When I click on a song on my phone, it says "sorry, can't play this track: only premium users can st...

Peter__

Community Legend

4123 Views

3 replies

0 likes

  • 4123 Views
  • 3 replies
  • 0 likes

Cannot start spotify-app on Samsung Galaxy mini - help needed!

Hello, just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - nothing happens. When I check the task manager I can see that spotify is ...

Newbie

Hello,   just bought a Samsung Galaxy mini for the sake of being able to listen to spotify when I´m at the gym. I downloaded the spotify app (premium member), tried to start it - not...

pietjebelll

Newbie

1218 Views

1 replies

0 likes

  • 1218 Views
  • 1 replies
  • 0 likes

Syncing app vs desktop different index number.

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app. For example the Android ap says:Syncing 1297 of 1357 While the Windows app s...

Music Fan

I've reset my phone and am resyncing my phone with the windows app. What I've noticed is that the count shown in the desktop app is one higher then shown in the Android app.   For example th...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
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Can't Log In Anywhere...

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Facebook error has occurred. Please try again") My Macbook...

Newbie

Okay so this has been getting quite annoying for the past couple days. As of now the only place I can log into spotify is the website. My Android GSII Will not allow me to log in ( Error msg "Faceboo...

JessiVee

Newbie

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Spotify Doesn't Prevent Screen From Sleeping

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger. However on my S3, with the Spotify app open, my screen dims, but then the phone lock...

Regular

I just recently switched from an iPhone 4 to a Galaxy S3. On my iPhone the screen would dim, but not lock when Spotify was open and my iPhone connected to a charger.   However on my S3, with...

KDawg89

Casual Listener

1758 Views

2 replies

0 likes

  • 1758 Views
  • 2 replies
  • 0 likes

downloaded playlists

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other songs I haven't downloaded.? Thanks.

Newbie

So if I download my playlists then can I listen to them when I don't have service and will it continue to use data off my plan when playing the downloaded music.? Or just when I play radio or other s...

Peter__

Community Legend

579 Views

3 replies

0 likes

  • 579 Views
  • 3 replies
  • 0 likes

Music won't play?

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify.When I try to play it on my Windows, I can click on the song, but it just never starts. I have re-installed the updated version of Spotify and s...

Casual Listener

My spotify account won't play my music on both my Windows and android. I have the free version of Spotify. When I try to play it on my Windows, I can click on the song, but it just never starts. I h...

madfinn

Newbie

6690 Views

14 replies

0 likes

  • 6690 Views
  • 14 replies
  • 0 likes

Spotify hates children. Android bug hurting my child's ears.

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device. This is EXTREMELY annoying when your device is plugged into an audio jack in your c...

Gig Goer

The second most annoying bug with the Spotify Android app is the inability of the app to cross-fade between songs when you download them locally to your phone/device.  This is EXTREMELY annoying...

Weazel

Gig Goer

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Spotify's Andriod bug can kill drivers behind the wheel.

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time. Example, I have the Spotify on my Galaxy SIII with several playlists off songs locally downloaded to my phone. I'm using t...

Gig Goer

The single most annoying issue with the Spotify Android App is that it WILL NOT maintain the play queue after a period of time.  Example, I have the Spotify on my Galaxy SIII with several playli...

Weazel

Gig Goer

981 Views

3 replies

0 likes

  • 981 Views
  • 3 replies
  • 0 likes

Cant sign in on phone

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook log in it does not take it. I am paying the money for...

Newbie

It says I need to use my spotify username. So when i cue the email to be sent to get a spotify username, it never shows up in my mailbox. Yes I check the spam folder. When i try to use my facebook lo...

Peter__

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Cannot download playlists OR sync via wi-fi

I am on my parents' wifi network. I have both my computer and phone connected. The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android), nor will the phone download the playlist. I get an unknown sy...

Casual Listener

I am on my parents' wifi network.  I have both my computer and phone connected.  The spotify client on the pc will not recognize the phone (Samsung Galaxy running an old version of Android)...

malawimar

Casual Listener

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Spodify will not allow me to pay for premium service please help

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

Newbie

I used the 30 day free subscription on my Galaxy III decided to get premium on my computer and the website keeps declining my mastercard atm Does the site only take credit cards. Please advise

David

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Can't pass the login page

Hi. I have tried to login to my HTC Android phone without success. I have had my premium account for a long time and even used the mobile servicewith success. In recent times I could not connect me to the online mode, and therefor I deleted the appli...

Newbie

Hi.   I have tried to login to my HTC Android phone without success.   I have had my premium account for a long time and even used the mobile servicewith s...

Alyssa8995

Casual Listener

2294 Views

6 replies

2 likes

  • 2294 Views
  • 6 replies
  • 2 likes

Android-search not working in mobile app!

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

Newbie

I have installed spotify on my Samsung galaxy II & when I try to search anything nothing happens??????!!! It doesn't even appear to be trying to search.

555 Views

0 replies

0 likes

  • 555 Views
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Censored Music on Mobile

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify. Everything worked well for a while, but now when I listen to them on Spotify for Android I hear the edited versio...

Newbie

I bought Macklemore's new CD The Heist the day it came out and added all of the songs to my computer and a separate playlist on Spotify.  Everything worked well for a while, but now when I liste...

David

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes