Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375472 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello. I have paid the premium fare but i have one problem. With the same nickname i can use premium in the computer but i cant use in my SIII and in the Ipad, dont recognice that im premium user. What can i do??? Thanks
Hello. I have paid the premium fare but i have one problem. With the same nickname i can use premium in the computer but i cant use in my SIII and in the Ipad, dont recognice that im premium user...
Community Legend
338 Views
1 replies
0 likes
Two very simple things: - Playback resume after leaving the phone idle, same song, same time. - Album name displayed in playlists. Is it so very hard to implement?
Two very simple things: - Playback resume after leaving the phone idle, same song, same time. - Album name displayed in playlists. Is it so very hard to implement?
Spotify Legend
9282 Views
16 replies
2 likes
If I undownload a playlist, no memory is freed up on my phone. I then download it again and the memory has increased. Apologies if this is a known problem but help appreciated. Cheers p.s. Latest version of spotify, Galaxy s3
If I undownload a playlist, no memory is freed up on my phone. I then download it again and the memory has increased. Apologies if this is a known problem but help appreciated. ...
Casual Listener
726 Views
3 replies
0 likes
Just got a galaxy tab, and I don't know hot to get the spotify music to play on my Apple TV. Any apps for this? I am used to the simple world of Apple, so hoping an app can help solve my problem?
Just got a galaxy tab, and I don't know hot to get the spotify music to play on my Apple TV. Any apps for this? I am used to the simple world of Apple, so hoping an app can help solv...
919 Views
0 replies
1 likes
I've read the solutions and tried it on my fone, but it didn't work! I turned off the haptic feedback and the phone keeps vibrating, what can I do to stop the vibration?
I've read the solutions and tried it on my fone, but it didn't work! I turned off the haptic feedback and the phone keeps vibrating, what can I do to stop the vibration?
Casual Listener
408 Views
1 replies
0 likes
I currently have an HTC Android smartphone. Some issues; Playlists cannot be alphabetized. As I add albums and groups of songs to a playlist, they appear in the order they were acquired. Its very tedious trying to find a particular song amongst 800-1...
I currently have an HTC Android smartphone. Some issues; Playlists cannot be alphabetized. As I add albums and groups of songs to a playlist, they appear in the order they...
273 Views
0 replies
0 likes
I just upgraded from Spotify Free to Spotify Premium and installed the app on my Android phone. So far I've just noticed one song being replaced with another. Desperado by The Eagles. In my playlist on my computer it's the real song with vocals but t...
I just upgraded from Spotify Free to Spotify Premium and installed the app on my Android phone. So far I've just noticed one song being replaced with another. Desperado by The Eagles. In my p...
407 Views
0 replies
0 likes
Just wondering: Does Spotify Social, e.g. that my friends can see what i am listening to, work only when I am listening in the desktop app or does it prepare this information also while listening from my mobile device? And if it does, what about offl...
Just wondering: Does Spotify Social, e.g. that my friends can see what i am listening to, work only when I am listening in the desktop app or does it prepare this information also while listening fro...
Community Legend
767 Views
1 replies
0 likes
Im using xcover android ver 2.3.6. I have latest spotify app My account is premium and i have playlist downloaded to offline mode. Spotify app wants to connect to internet every time is starts and offline songs are not playable before there is intern...
Im using xcover android ver 2.3.6. I have latest spotify app My account is premium and i have playlist downloaded to offline mode. Spotify app wants to connect to internet eve...
Casual Listener
758 Views
2 replies
0 likes
So if I download my playlist on my android to "listen offline" does that mean I can listen to my playlist without using my data plan?
So if I download my playlist on my android to "listen offline" does that mean I can listen to my playlist without using my data plan?
Spotify Star
557 Views
1 replies
0 likes
I just received Jelly Bean on my RAZOR MAXX. I download my playlists and for no unexplained reason my downloaded playlists disappear. The disappearing playlists have happened 3 times so far and I am unsure what is causing it. I have rebooted my devic...
I just received Jelly Bean on my RAZOR MAXX. I download my playlists and for no unexplained reason my downloaded playlists disappear. The disappearing playlists have happened 3 times so f...
Spotify Legend
398 Views
1 replies
0 likes
Why on earth can I not stream music on an Android wifi only tablet? I don't want to sync files for offline use, I just want to listen online whilst connected to a WiFi network. Is it not possible? If not, I'll sign up to a different provider.
Why on earth can I not stream music on an Android wifi only tablet? I don't want to sync files for offline use, I just want to listen online whilst connected to a WiFi network. Is it not p...
Casual Listener
934 Views
4 replies
0 likes
Hello evdb, I just bought a SD Card for Spotify ... and realised it's not possible to use it with Spotify ! Hello guys .... We are in 2012 ! We need to use space as we want. The "solution" is to downgrade Spotify, clear data, and add path to SD Card ...
Hello evdb, I just bought a SD Card for Spotify ... and realised it's not possible to use it with Spotify ! Hello guys .... We are in 2012 ! We need to use space as we want. T...
Spotify Legend
54654 Views
72 replies
13 likes
I can't find the option.
I can't find the option.
Spotify Legend
103100 Views
64 replies
18 likes
So this is just breaking my brain. Bought a new phone and had to reinstall and sync Spotify. For it to store on the external SD which is 64GB I had to use the workaround. The workaround still works without flaw so there's still code in the app which ...
So this is just breaking my brain. Bought a new phone and had to reinstall and sync Spotify. For it to store on the external SD which is 64GB I had to use the workaround. The workaround st...
Spotify Legend
793 Views
1 replies
1 likes
Same problem.... really annoying. Can someone at spotify pleas respond. Using a gallaxy one i9800, and a gallaxy III. One the old phone entire lists disapear as son as i listen to them. On III random tracks in the list gets unsynced. WTF is going on?
Same problem.... really annoying. Can someone at spotify pleas respond. Using a gallaxy one i9800, and a gallaxy III. One the old phone entire lists disapear as son as i listen to them. O...
Casual Listener
1674 Views
7 replies
1 likes
I have the CD Adele Live at albert hall .. if i sync the converted mp3 files to my android device and listen to it i get the normal "notlive" version although i can here the live version in spotify pc version .. they also have the covers of the norma...
I have the CD Adele Live at albert hall .. if i sync the converted mp3 files to my android device and listen to it i get the normal "notlive" version although i can here the live version in spo...
Roadie
350 Views
1 replies
0 likes
i fprgot to type +46 before my mobile number what to do??
i fprgot to type +46 before my mobile number what to do?? 😞
Community Legend
536 Views
1 replies
0 likes
Why is the music gone? Everything works perfect, eksept that there is no sound... Dissapeared å couple of days ago... I have a HTC Desire HD... How can I fix it? :-).
Why is the music gone? Everything works perfect, eksept that there is no sound... Dissapeared å couple of days ago... I have a HTC Desire HD... How can I fix it? :-).
Spotify Legend
389 Views
1 replies
0 likes
I have a song that did not download properly for offline mode. It only has the last 15 or 20 seconds of the song. I've tried undownloading and deleteing the track but still it keeps the broken song. Any help would be appricated.
I have a song that did not download properly for offline mode. It only has the last 15 or 20 seconds of the song. I've tried undownloading and deleteing the track but still it keeps the b...
213 Views
0 replies
0 likes
