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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106817 Views

26 replies

3 likes

  • 106817 Views
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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216517 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216517 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570099 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470039 Views

577 replies

40 likes

Account
Free
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  • 40 likes

Spotify says out of space when downloading

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was saving to internal memory. Any workarounds for this...

Newbie

Im using a nexus 10 with 4.2 and 8.9gigs of free space and when trying to download any playlist weather it be 10 songs or 100 songs it says im out of space. Clean reinstall done and made sure it was ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Solution to playlist unsyncing or deleting offline songs

Hey guys, I created this thread to let everyone see how the problem can be fixed.I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I went to cancel my subscription and on the final cancellation...

Regular

Hey guys, I created this thread to let everyone see how the problem can be fixed. I posted earlier and was having the same issue. Because spotify didn't say a single word about this issue, I went ...

ZarifH

Regular

597 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify on galaxy s3 vibrates to beat

Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Exceptionally annoying. This is not going through thephon...

Visitor

Coming back to Spotify and put on new phone,a Galaxy S3 from Sprint. Now, I through this app only my phone vibrates to the Beat. Pause the music vibration stops, start and vibration continues. Except...

hunter4

Newbie

6404 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify Offline for Samsung Galaxy SII does not work.

Hello,My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works.She has triedReinstallingRedownloadingLogging on and off thousant time.Rebooting phone thousands of tim...

Newbie

Hello, My girlfriend's spotify offline mode does not work on her Samsung Galaxy SII, however when i tried it on my Phone, Galaxy S III (3) it works. She has tried Reinstalling Redownloading ...

466 Views

0 replies

0 likes

  • 466 Views
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Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing

HI! I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? Is it a timing issue--I just signed up 3 minutes ago. BTW, I st...

Casual Listener

HI!   I Signed Up for 30 Day Premium Trial, But My Phone isnt Recognizing it ans is still saying I need Premium Service to access Playlists/ 6+ Skips on Radio. Anyone ever had that happen? I...

Rhad_Rhed

Casual Listener

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

local files

the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present. can Spotify bring this feature back or clearly st...

Casual Listener

the problem described here http://community.spotify.com/t5/Mobile-Android/Where-the-hell-are-my-local-files/m-p/80927, marked as solved by someone who clearly didn't read the thread, is still present...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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Repeating radio, stuttering and no radio on some songs/artists

Please Spotify support, fix the android app. The main problem I have with it is the occasional annoying fast stuttering of the song thats playing. Another problem is the radio stations play the same songs in the same order after a short while. Also s...

Casual Listener

Please Spotify support, fix the android app.  The main problem I have with it is the occasional annoying fast stuttering of the song thats playing.  Another problem is the radio stations pl...

391 Views

0 replies

0 likes

  • 391 Views
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Easy way to save for the external memory card

Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in SwedenI have the Samsung Galaxy S3 versin 4.0.2 Uninstall SpotifyCopy this link into your w...

Music Fan

Hello! I have long been annoyed at being unable to save spotify on external memory card, but follow this tip, so it is perfectly fine, at least if you live in Sweden I have the Samsung Galaxy S3 ver...

584 Views

0 replies

1 likes

  • 584 Views
  • 0 replies
  • 1 likes

Pausing music while buffering

Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI represents the song as paused, then I have to click pl...

Regular

Hi, ever since the newest update to spotify (with the redesigned user interface), if I pause a song while it is buffering, when it loads more of the song, it will continue playing, even tho my UI rep...

NikolajC

Casual Listener

812 Views

4 replies

1 likes

  • 812 Views
  • 4 replies
  • 1 likes

Solved!! sleep mode

I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?

Casual Listener

I would like to wake up to my favorite playlist. Is it possible for the spotify app to get an alarm function or a sleep mode to start a play queue at a specified time?

Peter__

Community Legend

2064 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

music play

hiwhen i play spotify on my android i here the music only on the left loudspeakeri have this since two days i thinksorry for my english

Casual Listener

hi when i play spotify on my android i here the music only on the left loudspeaker i have this since two days i think sorry for my english

Marco

Community Legend

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

spotify set up on my droid?

spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?

Newbie

spotify set up on my lap-top. Can I use same log-in and password to set up on my droid?

Peter__

Community Legend

558 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cannot download playlists for offline play at all [Unknown Sync Error]

Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, which does nothing. What are the steps you took to get ...

Casual Listener

Description Whenever I try to download tracks for offline play (whether over 3G, H+, Wifi or via Sync) my mobile gives the message "Syncing Error - Unknown error" and a continue button to press, wh...

michaelahmad

Newbie

1993 Views

6 replies

0 likes

  • 1993 Views
  • 6 replies
  • 0 likes

Please buffer both the current and the next track

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if the track ends and a new track is started while in...

Casual Listener

Very often when I'm driving I pass through areas with only Edge cell phone coverage. This is fine if the current track is playing since the complete track seems to be buffered well in advance. But if...

405 Views

0 replies

2 likes

  • 405 Views
  • 0 replies
  • 2 likes

Playback stops - Pressing play starts track but no sound

Ok. Scenario: * I got premium * I got this issue with synced tracks AND streaming tracks * A song "starts" (no sound) * Pressing pause resets the "track position" progress bar to 0:00 * Pressing play starts the track position progress bar but no soun...

Music Fan

Ok.   Scenario:  * I got premium  * I got this issue with synced tracks AND streaming tracks  * A song "starts" (no sound)  * Pressing pause resets the "track pos...

Hvornum

Music Fan

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Mobile Premium deleting offline songs at random while offline

Hi this issue has been identified before by abother person before.http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500I used the troubleshooting template and the issue did not go away. (http://co...

Regular

Hi this issue has been identified before by abother person before. http://community.spotify.com/t5/Mobile-Android/Spotify-is-constantly-deleting-my-offline-tracks/td-p/116500 I used the trouble...

ZarifH

Regular

14829 Views

3 replies

1 likes

  • 14829 Views
  • 3 replies
  • 1 likes

nothing will play

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled the app, but am still unable to play anything, just...

Casual Listener

I'm new to spotify. Loved it, but today it said my free trial was over and I had to upgrade to premium for on demand mobile streaming. I have signed up for the unlimited package and also reinstalled ...

Marco

Community Legend

759 Views

4 replies

0 likes

  • 759 Views
  • 4 replies
  • 0 likes

Listening spotify offline on Android phone

Hello, I cannot listen spotify when I am offline on my phone. How can I still listen spotify while being offline on my android phone? Thanks

Newbie

Hello,    I cannot listen spotify when I am offline on my phone.  How can I still listen spotify while being offline on my android phone?    Thanks 

Richard

Community Legend

598 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

nouvelles conditions générales Offline

bonjour, je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela afin de faire uniquement du streaming. mon abonnement arrive a ...

Newbie

bonjour,   je lis depuis ce matin que vous changez les conditions d'utilisations pour supprimer l'achat en ligne de titres via spotify et supprimer aussi la syncronisation hors ligne. cela a...

Peter__

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Problem with mobiles with multiple internal memory cards (ie experia st21i)

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline. The problem is that the experia has 2 internal mem...

Regular

I have 2 smartphones, one older, with a 4gb extra memory card, which I can save more than 500 songs on, and a new experia with 32gb extra memory, which only allows 200 songs to be downloaded offline....

Sam

Spotify

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes