Wont recognize premium on android

[wagemb21]

i recently got premium and for some reason it wont recognize it on my samsung s 3.

it recognizes it on my desktop just not on my phone.

any help?

[licenced]

Hi there. Are you logging in with facebook? If so try logging out of spotify and back in a couple of times. If that doesn't work try changing your facebook password (not sure if that one will work but I've seen it suggested by others)

[Liam]

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@wagemb21 wrote:

i recently got premium and for some reason it wont recognize it on my samsung s 3.

it recognizes it on my desktop just not on my phone.

any help?

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Hi, please could you try and clear the cache and data of the Android app? It could be that it is just using a cached copy of your account data 🙂