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Hi,
I have a premium account and I just installed spotify in my mobile phone (android 2.3.6, Samsung GT5510). However, when I try to open it nothing happens (just a white screen). The rest of apps work normally. Any help?
Thanks in advance!
Per: I edited your title to be more specific.
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
I have exactly the same problem. White screen. Will not open. Very annoying. Any help would be appreciated.
Thanks
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
With the new version.
How do I get the 0.4. 180 version through the store? I can only see the latest version as a download option. Thank you
There seem to be different 5510 models. Could you specify which one you're using?
I am not using any current versions. The latest version of Spotify does not work. I cannot see where it says what version on the online store. It is the one at the top of the search. 'Spotify LTD' Please help. Thanks
@Lindesay wrote:
I am not using any current versions. The latest version of Spotify does not work. I cannot see where it says what version on the online store. It is the one at the top of the search. 'Spotify LTD' Please help. Thanks
Lindesay, which specific phone and operating system are you using?
I am using A Samsing Galaxy. Model number:GTS5830. Android Version:2.3.3
Hope that helps.
You might find a solution in this thread:
http://community.spotify.com/t5/Mobile-Android/Blank-screen-on-new-spotify-version/m-p/90341#M5342
I've linked to one possible solution. The other, also mentioned a little further down, mentions that your phone's storage, or SD card might be very full. Freeing some space could resolve this white screen issue for you.
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