Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Percentage of downloaded tracks reduced after every app start

Percentage of downloaded tracks reduced after every app start

Hi, very pleased with how well the app performs on an aged 2.2.1 phone like mine, apart from one issue:


Whenever I restart the app, the percentage of downloaded tracks in my main playlist has dropped to +/- 60%, with only the older ones still available offline. It then takes two or three minutes for the newer ones to become available again.


This is obviously quite annoying while on the road - especially because I'm not certain if the tracks have been really deleted from the SD card, on which there is ample free space, by the way.


Any help much appreciated!



2 Replies

By the way, the playlist in question is a mere 140 tracks - so I suppose this isn't about any cap I am hitting. Thanks!

Same thing here.

Downloads were working good until a week ago. Now it does download the tracks, and shows them as downloaded. The next day the downloaded playlists are no longer displayed as downloaded. I don't dare using them anyways as long as I am on the go.

I don't have a use for Spotify if the offline functionality is not given.

Suggested posts