Announcements

Logging into spotify without an internet connection

Reply
Highlighted

Logging into spotify without an internet connection

Music Fan

Hi,

I recently noticed that it is not possible to login to spotify without an internet connection, for example if in a rural area or flying. It is annoying as offline content can not be accessed.

 

I found another post on this with no replies, does anyone know a solution?

 

I use an android and a facebook login (which often takes up to 10 minutes to log in and again no way to get to offline content)

 

Thanks 🙂

22 Replies
Highlighted

Re: Logging into spotify without an internet connection

Community Legend
I don't even have to log in. I set my phone to Offline (Airplane mode), Opened Spotify -> It logs in and Offline content plays fine. I'm using Spotify credentials to log in normally.

                                                                      IDEAS: Device Management | Recover Deleted Items


Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!


Highlighted

Re: Logging into spotify without an internet connection

Community Manager
Community Manager

There could be several solutions.

 

Check for login issues:

https://www.spotify.com/se/help/faq/account/password-reset/

 

Make sure your playlists are set to be available offline:

https://www.spotify.com/se/help/faq/mobile/#sync-your-device-with-spotify

Community Ergo Sum
Highlighted

Re: Logging into spotify without an internet connection

Music Fan

This is with a FB login. It is ok if it has remembered the FB login but every so often it forgets this..or if you log out of FB. Then when you open spotify without an internet connection this error is displayed:

 

A FB error has occurred. The connection to the server was unsuccessful

 

Bit annoying when you discover this as you depart on a 13 hour flight!

 

Highlighted

Re: Logging into spotify without an internet connection

Music Fan

The playlists are synced for offline use, which works fine...as long as you stay logged in. The issue is that if for any reason you aren't logged in when you lose the internet connection, you can not open the app

Highlighted

Re: Logging into spotify without an internet connection

Community Manager
Community Manager

Hmm, that shouldn't really happen, but I guess technical glitches can occasionally occur.

 

Did you set your mobile Spotify to offline mode before going "off the grid"?

Community Ergo Sum
Highlighted

Re: Logging into spotify without an internet connection

Music Fan

No I didn't...but I just tried that and it states

 

"To connect to spotify, please turn off offline mode"

 

WHich off course you can't because you can't log into the app without an internet connection 🙂

Highlighted

Re: Logging into spotify without an internet connection

Community Manager
Community Manager

I'm not entirely sure we're in the same spot in this conversation 🙂

Let me backtrack.

 

Say I'm at home with a super awesome wifi network and my internet is performing at close to warp speed (thank you Telia); I'm about to leave for the airport.

I open Spotify on my Android. I check that I have my playlists synced for offline use.

I now set Spotify to offline mode.

 

I can now completely quit the mobile app, (log out of Facebook if I want), restart Spotify, and Spotify will still be in offline mode and all my offline synced playlists are there.

 

Are you saying that in this scenario you can still get to the airport and find Spotify won't let you play those offline playlists?

Community Ergo Sum
Highlighted

Re: Logging into spotify without an internet connection

Music Fan

I think we are....It is the log out of facebook bit that spoils the show - once I do this, spotify doesn't restart for me. Obviously I wouldn't do this on purpose, but it can happen...

 

to test, do your steps up to quiting the app and log out of facebook then:

  • Turn phone to airplane mode
  • try and open spotify with FB login

 

Does it work for you?

Highlighted

Re: Logging into spotify without an internet connection

Community Legend
I don't want to log in using Facebook credentials. I logged off the device (so it asks me for credentials when I open the app) I'm still airplane mode -> log in with spotify credentials - works just fine.

                                                                      IDEAS: Device Management | Recover Deleted Items


Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!


SUGGESTED POSTS