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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396736 Views

547 replies

35 likes

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Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

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droid 3 "track not avaialbe"

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium account?

Newbie

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium a...

licenced

Community Legend

439 Views

1 replies

0 likes

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No more tracks available after end of 48h free trial premium

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should still be possible with the free version right? I always ...

Newbie

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should sti...

licenced

Community Legend

669 Views

1 replies

0 likes

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why would you remove the ability to play local files ?

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unified media player for my mobile. Great, now I have to ...

Newbie

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unifie...

user-removed

Not applicable

549 Views

3 replies

2 likes

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  • 2 likes

Bug in 0.5.1.15.g81977995

After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic and unplug the cable to answer the phone...

Regular

After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic an...

393 Views

0 replies

0 likes

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Sync vs Download ?? My Playlist needs to be resynced or downloaded, but having problems.

I have a HTC EVO and am a premium subscriber. Even before the upgrade I would sometimes have to "re sync" my playlists. I am unsure why this happens. Now It says I need to download my songs to listen offline. When I try to download I am stuck at 21% ...

Casual Listener

I have a HTC EVO and am a premium subscriber.  Even before the upgrade I would sometimes have to "re sync" my playlists.  I am unsure why this happens.  Now It says I need to download ...

licenced

Community Legend

722 Views

7 replies

0 likes

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android spotify update is a step backwards

I have an EVO HTC phone and the newest Spotify app is a mess. When I updated, I lost all of my downloaded playlist I use to play offline. I've tried to download playlist several times but they disappear. Is there a limit to number of tracks you can h...

Casual Listener

  I have an EVO HTC phone and the newest Spotify app is a mess.  When I updated, I lost all of my downloaded playlist I use to play offline.  I've tried to download playlist several ...

licenced

Community Legend

445 Views

1 replies

0 likes

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Solved!! Not able to play songs on my android tablet

Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not available". I can play all tracks on my PC, do I need to...

Newbie

Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not ava...

licenced

Community Legend

1428 Views

1 replies

0 likes

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New version USELESS

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it is when the connectionspeed dips, like when riding...

Music Fan

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it...

licenced

Community Legend

669 Views

3 replies

0 likes

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Solved!! Spotify for mac and spotify on android

After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to the newest app. But the app does not seem to funct...

Casual Listener

After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to...

evath

Casual Listener

728 Views

2 replies

0 likes

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The android app cant find the track wich it just downloaded.

Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because they are taking over the half of my memory. What t...

Regular

Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because...

JiTh

Regular

310 Views

1 replies

0 likes

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android dose not sync

i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appear but i cannot play them because they are apparent...

Regular

i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appe...

CHEV

Regular

728 Views

5 replies

0 likes

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Cannot select folder for offilne files

This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like the article has been written for an older version. So, how...

Newbie

This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like th...

licenced

Community Legend

609 Views

1 replies

0 likes

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Starred playlist

My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?

Newbie

My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?

309 Views

0 replies

0 likes

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Download subscribed playlists to mobile

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Regular

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Beeeee

Regular

359 Views

1 replies

0 likes

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Does spotify share what I'm listening too on facebook when I'm in offline mode?

Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

Newbie

Hey   Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

licenced

Community Legend

596 Views

1 replies

0 likes

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All sorts of problems with new release

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when disconnected sim card to sd card New facebook implemen...

Music Fan

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when dis...

SteveBrammer

Community Legend

657 Views

5 replies

0 likes

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where is the randrom play feature?

With the new client i cannot find the random play function any more!!!?? can someone help? thx!

Visitor

With the new client i cannot find the random play function any more!!!?? can someone help?   thx!

David

Spotify Legend

324 Views

1 replies

0 likes

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Sync not working on my Android Device - but songs are available in Spotify

My device (Samsung Galaxy) is connected to my Spotify account on my computer. But my files aren't syncing to my mobile. I don't want to download everything to my phone...I just want to sync. When I click on the greyed out tracks in my Library on my m...

Newbie

My device (Samsung Galaxy) is connected to my Spotify account on my computer.  But my files aren't syncing to my mobile.  I don't want to download everything to my phone...I just want to sy...

reyesss

Newbie

715 Views

1 replies

0 likes

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