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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119632 Views

27 replies

4 likes

  • 119632 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241608 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241608 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602683 Views

79 replies

3 likes

  • 602683 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495382 Views

581 replies

42 likes

Account
Free
  • 495382 Views
  • 581 replies
  • 42 likes

Playlists

I've been trying out the Spotify Premium and decided to ask around here before abandoning it. Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that is playlists on Android? It's just an awful dogpile that does n...

Gig Goer

I've been trying out the Spotify Premium and decided to ask around here before abandoning it.   Is there anything in the works to sort out (what I perceive to be) the dogpile disaster that i...

personanongrata

Roadie

2126 Views

7 replies

0 likes

  • 2126 Views
  • 7 replies
  • 0 likes

Solved!! Kindle Fire won't log in with Facebook login

Hi, I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes up with a little message saying they are experiencing probl...

Casual Listener

Hi,  I downloaded the new Kindle Fire version of Spotify yesterday but when I try to login with my Facebook credentials it just keeps saying 'Logging in, please wait...' Occasionally it comes ...

djlender

Casual Listener

8499 Views

3 replies

0 likes

  • 8499 Views
  • 3 replies
  • 0 likes

Solved!! Playlist crashes because album was removed from Spotify

So this morning I was listening to a playlist on my HTC Inspire and all the sudden the music stopped. I thought downloading it would fix it, but it just ended up displaying 92% downloaded and I couldn't clear it. I realized the song it was crashing o...

Regular

So this morning I was listening to a playlist on my HTC Inspire and all the sudden the music stopped. I thought downloading it would fix it, but it just ended up displaying 92% downloaded and I could...

mgmcewne

Regular

1476 Views

3 replies

0 likes

  • 1476 Views
  • 3 replies
  • 0 likes

All I see is white

I see the black "Spotify" bar at the top with the button to open the menu, which too just opens up white and everything else is white. I've tried closing the app and reopening it. I have no idea if it's actually closing it, but it's not in my task ma...

Visitor

I see the black "Spotify" bar at the top with the button to open the menu, which too just opens up white and everything else is white. I've tried closing the app and reopening it. I have no idea if i...

David

Spotify Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Premium account but not able to play downloaded tracks offline

Hi This question is really directly to Spotify support but I couldn't see a way of contacting them other than here. I have an Asus Transformer Prime running Android 4.0.3 and the latest version of Spotify with a Spotify Premium account. Offline mode ...

Casual Listener

Hi   This question is really directly to Spotify support but I couldn't see a way of contacting them other than here. I have an Asus Transformer Prime running Android 4.0.3 and the latest ...

licenced

Community Legend

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

blue tooth pause and skip not working

Why won't the pause and skip controls on my bluetooth work with spotify. I try to pause or skip and Tunewiki starts up.

Regular

Why won't the pause and skip controls on my bluetooth work with spotify. I try to pause or skip and Tunewiki starts up. 

dcroze

Regular

803 Views

3 replies

0 likes

  • 803 Views
  • 3 replies
  • 0 likes

Using v 0.5.2.87 and having streaming problems

Lots of bad connection and skipping when streaming on newest version. Using Premium on Android ICS on Galaxy Nexus. No problem playing downloaded files. Any one else or suggestions? Didn't have problems with previous version of app.

Roadie

Lots of bad connection and skipping when streaming on newest version. Using Premium on  Android ICS on Galaxy Nexus. No problem playing downloaded files. Any one else or suggestions?   ...

semon

Music Fan

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

USB Syncing

This feature is really needed. My desktop is connected to a gigabit switch connected to my router. My phone is connected wirelessy via my router. The phone won't show up on my desktop's app. Why can't it just be easy to sync via USB like the ipod? It...

Newbie

This feature is really needed.    My desktop is connected to a gigabit switch connected to my router.   My phone is connected wirelessy via my router.   The phone won'...

Liam

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Landscape Mode not working? Post details here...

In order for us to attempt to replicate the issue that some users seem to be having regarding landscape mode not activating in the app, please provide us with the following information: Device model E.g. Galaxy Nexus, HTC One X, etc. Device’s Operati...

Roadie

In order for us to attempt to replicate the issue that some users seem to be having regarding landscape mode not activating in the app, please provide us with the following information:   De...

damunk

Gig Goer

2054 Views

6 replies

3 likes

  • 2054 Views
  • 6 replies
  • 3 likes

new version

When wil there be a version released wich is able to sort the playlist by artists?

Music Fan

When wil there be a version released wich is able to sort the playlist by artists?

licenced

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Thanks!

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline, but even if you set the client to offline the iss...

Regular

Just wanted to say Thanks to Spotify for apparently fixing the Android issue where the music would randomly stop playing or stop playing a few seconds into playing. Seemed the server would go offline...

Goodman

Spotify Legend

475 Views

1 replies

2 likes

  • 475 Views
  • 1 replies
  • 2 likes

Android - New Playlists disappearing

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it. Since about last week, my mobile device ( HTC One X ) seems unable to retain any new playlists that I...

Regular

I think there are similar posts to this one, but it doesn't seem to be a problem that is going away, and Spotify seem a long way from rectifying it.    Since about last week, my mobile ...

Jahnzilla

Roadie

1644 Views

4 replies

2 likes

  • 1644 Views
  • 4 replies
  • 2 likes

Inbox crash

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reinstalled twice to no avail. Any ideas?

Music Fan

New Galaxy S3 user in the UK, longtime Premium subscriber. Installed Spotify, generally all is working ok except that every time I launch the Inbox the app crashes immediately. Un installed and reins...

Liam

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

I don't understand how to sort by artist

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I just switched from Grooveshark, which basically allows me to save song by song and sort by title, artist, what have you, album, but Spotify... all I can do ...

Visitor

Surely this feature cannot be absent from Spotify by now? I'm paying premium obviously, and I  just switched from Grooveshark, which basically allows me to save song by song and sort by title, a...

user-removed

Not applicable

909 Views

3 replies

0 likes

  • 909 Views
  • 3 replies
  • 0 likes

Delete a musik list in my phone??

Can I delete a music list that i created. And how do I delet it ???

Visitor

Can I delete a music list that i created. And how do I delet it ???

Liam

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Paid for Premium - Android App still stays "Free Trial has ended"

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't use Spotify Premium on my phone after paying for i...

Visitor

Paid for Spotify Premium, downloaded Android app, when I open it it says my "Free Trial has ended." Have tried reinstalling the app, rebooting, changing wireless networks, nothing works - still can't...

meahtenoha

Spotify

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Solved!! Android App stops when PC App starts

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category. I have a premium account. I use Spotify in three ways. Streaming over my Squeezebox Server, running directly over...

Regular

I appreciate that this might not be the right category for the issue, but it is hard to tell, and apologies if it is the wrong category.   I have a premium account. I use Spotify in three wa...

neo-x

Community Legend

1849 Views

8 replies

0 likes

  • 1849 Views
  • 8 replies
  • 0 likes

Playlists with local files is pending. How do i sync them?

Hi everyone! Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they all just show up grey in my playlists and i am not able to syn...

Casual Listener

Hi everyone!   Im using spotify on my galaxy s2. It's been working good until a couple of months ago when my local files stopped working (spotify crashed when trying to play them). Now they ...

neekers

Newbie

3183 Views

3 replies

0 likes

  • 3183 Views
  • 3 replies
  • 0 likes

Radio ads / limitations

Few questions I've had from the mobile radio. I have an unlimited account, not a Premium account, will my mobile radio have ads? I created a new station, and the song it played next was just, way wrong, so I gave it a thumbs down and it told me I onl...

Regular

Few questions I've had from the mobile radio.   I have an unlimited account, not a Premium account, will my mobile radio have ads?   I created a new station, and the song it played ...

clarkaddison

Regular

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes