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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387811 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Downloading 1000+ tracks for no reason + and other feedback on new app

Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and reinstall has fixed problem though. New Andriod ap...

Newbie

Last night my Spotify app started downloading 1000+ tracks although I have no idea what or why. I could see the memory on the phone ticking down but no music appeared in the app itself. Uninstall and...

licenced

Community Legend

477 Views

2 replies

0 likes

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Mac - Android online/offline problem

I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone into the computer and it started "downloading" the ...

Newbie

I have a Mac which works flawlessly with spotify and a Samsung Galaxy SII Skyrocket that shows all songs but only about 5% of the songs EVERYWHERE will it let me listen to. i tried plugging my phone ...

licenced

Community Legend

368 Views

1 replies

0 likes

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droid 3 "track not avaialbe"

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium account?

Newbie

Everytime I search for a song and add to playlist and try to play it says "track not available". I am using a Droid 3. We also have and HTC Thunderbolt and have no issues. We do not have a premium a...

licenced

Community Legend

430 Views

1 replies

0 likes

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No more tracks available after end of 48h free trial premium

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should still be possible with the free version right? I always ...

Newbie

I have installed spotify on my phone and used it the first few days with the 48h trial premium. However since it has ended I cannot listen to any song (even when connected online), which should sti...

licenced

Community Legend

662 Views

1 replies

0 likes

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why would you remove the ability to play local files ?

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unified media player for my mobile. Great, now I have to ...

Newbie

I have used spotify intensively since I got a premium account. However the new update breaks the most useful feature, being able to play your own mp3s with the spotify app. I used the app as a unifie...

user-removed

Not applicable

534 Views

3 replies

2 likes

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Bug in 0.5.1.15.g81977995

After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic and unplug the cable to answer the phone...

Regular

After the upgrade to this latest version on my HTC Desire, music is no longer paused when I unplug the headphones cable. For me, this is a big problem since I use normal headphones without a mic an...

376 Views

0 replies

0 likes

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Sync vs Download ?? My Playlist needs to be resynced or downloaded, but having problems.

I have a HTC EVO and am a premium subscriber. Even before the upgrade I would sometimes have to "re sync" my playlists. I am unsure why this happens. Now It says I need to download my songs to listen offline. When I try to download I am stuck at 21% ...

Casual Listener

I have a HTC EVO and am a premium subscriber.  Even before the upgrade I would sometimes have to "re sync" my playlists.  I am unsure why this happens.  Now It says I need to download ...

licenced

Community Legend

707 Views

7 replies

0 likes

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android spotify update is a step backwards

I have an EVO HTC phone and the newest Spotify app is a mess. When I updated, I lost all of my downloaded playlist I use to play offline. I've tried to download playlist several times but they disappear. Is there a limit to number of tracks you can h...

Casual Listener

  I have an EVO HTC phone and the newest Spotify app is a mess.  When I updated, I lost all of my downloaded playlist I use to play offline.  I've tried to download playlist several ...

licenced

Community Legend

436 Views

1 replies

0 likes

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Solved!! Not able to play songs on my android tablet

Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not available". I can play all tracks on my PC, do I need to...

Newbie

Hi, I am a (unlimited user) and I am not able to play any tracks on my android tablet, downloaded latest app from Google play, but none of the tracks will play, come up with an error "track not ava...

licenced

Community Legend

1416 Views

1 replies

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New version USELESS

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it is when the connectionspeed dips, like when riding...

Music Fan

It plays a random number of minutes of a song and then stops and goes 'offline'. Then back online again almost immediately. Restarting the same song or other song works but with same result. Maybe it...

licenced

Community Legend

642 Views

3 replies

0 likes

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Solved!! Spotify for mac and spotify on android

After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to the newest app. But the app does not seem to funct...

Casual Listener

After I bought a macbook computer I have not been able to use my android phone to listen to music offline - is this a common trouble? I have tried to reinstall spotofy on my phone and have updated to...

evath

Casual Listener

709 Views

2 replies

0 likes

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The android app cant find the track wich it just downloaded.

Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because they are taking over the half of my memory. What t...

Regular

Hi, I did just dowload about 2000 tracks to my spotify app on my android phone. When I was going to listen to the music the phone could not find the tracks, I now that they are on my sd card, because...

JiTh

Regular

299 Views

1 replies

0 likes

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android dose not sync

i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appear but i cannot play them because they are apparent...

Regular

i have a galaxy s 2 and i have the ICS update and the new spotify update but its does not want to sync or register on my computer i have somehow managed to get some songs on but all the new ones appe...

CHEV

Regular

701 Views

5 replies

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Cannot select folder for offilne files

This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like the article has been written for an older version. So, how...

Newbie

This - http://www.spotify.com/uk/help/faq/mobile/android-how-do-i-store-offline-music-on-the-external-sd-card/ - doesn't work. Nothing happens as I click a menu button on my SGSII, looks like th...

licenced

Community Legend

592 Views

1 replies

0 likes

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Starred playlist

My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?

Newbie

My starred playlist only plays one song and then stops. It used to continue to play all the songs on my starred playlist. How do I fix this?

304 Views

0 replies

0 likes

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Download subscribed playlists to mobile

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Regular

Is it possible to download subscirbed playlists to my mobile? Or do I have to put the subscribed playlists in a new "real" playlist?

Beeeee

Regular

358 Views

1 replies

0 likes

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Does spotify share what I'm listening too on facebook when I'm in offline mode?

Hey Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

Newbie

Hey   Does spotify share what I'm listening too on facebook when I'm in offline mode? I havn't upgraded to premium but was just wondering....Cheers

licenced

Community Legend

590 Views

1 replies

0 likes

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All sorts of problems with new release

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when disconnected sim card to sd card New facebook implemen...

Music Fan

Some tracks will sync, some will only play when online mode, but go grey when not even though synced, phone syncs for 10 minutes every time it gets internet connection, new sync " download " when dis...

SteveBrammer

Community Legend

638 Views

5 replies

0 likes

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