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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116259 Views

27 replies

4 likes

  • 116259 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233843 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233843 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593967 Views

79 replies

3 likes

  • 593967 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487465 Views

580 replies

42 likes

Account
Free
  • 487465 Views
  • 580 replies
  • 42 likes

Search not working

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Regular

Hi, just loaded the app but the search does not return anything. This is on a HTC sensation on android 4. The only search that works is voice.

Sam

Spotify

5538 Views

13 replies

0 likes

  • 5538 Views
  • 13 replies
  • 0 likes

Android Lock screen player not working

I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever I have something playing, pressing the top screen w...

Newbie

I have an HTC sensation 4G on Tmobile with the newest release of official firmware. I can not get the lock screen player to work on my android phone. I have power amp on the same phone, and whenever ...

Sn0zz

Casual Listener

2000 Views

2 replies

0 likes

  • 2000 Views
  • 2 replies
  • 0 likes

Playlists not syncing

The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a playlist on the phone and it doesn't update on the d...

Newbie

The playlists between my desktop and Android Spotify aren't syncing since applying the latest Android update. I create a playlist in the desktop and it doesn't update on the phone and also create a p...

Goodman

Spotify Legend

9788 Views

7 replies

2 likes

  • 9788 Views
  • 7 replies
  • 2 likes

Solved!! Android doesn't download offline playlists

So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regret it. Please, someone know how to fix it. I'm just...

Casual Listener

So, I am paying $9.99 for this service of playing my music while offline so I don't use my data up... well, it won't work. I mean, I cancelled my Xbox Live Subscription for this Spotify and... I regr...

Goodman

Spotify Legend

24024 Views

38 replies

1 likes

  • 24024 Views
  • 38 replies
  • 1 likes

I have downloaded the same playlist 4 times

Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?

Music Fan

Over the past day. Spotify keeps forgetting that I downloaded the list. Any ideas on what the issue is?

Goodman

Spotify Legend

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Android app forgetting downloaded playlists

I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?

Music Fan

I've had to download the same list 3 times in the past day even though I have made no changes to the list. In not running out of space or anything either. Any ideas?

Goodman

Spotify Legend

2043 Views

1 replies

2 likes

  • 2043 Views
  • 1 replies
  • 2 likes

Can't sync with Desktop version - no device recognised.

Windows 7, just re-Dled and reinstalled Spotify. HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify. Both on same wifi. I did this because of the issues I've been having. 1. No new playlists on phone when I add them on th...

Casual Listener

Windows 7, just re-Dled and reinstalled Spotify.   HTC Sensation with JB (Adnroid 4.1.1), just uninstalled and reinstalled Spotify.   Both on same wifi.   I did this becaus...

SubEffect

Casual Listener

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes instantly after login.

Description every time i try to start the app it closes and my phone freezes for a minute or so A more detailed description, using numbered steps 1. i downloaded spotify 2. then i installed spotify 3. after that i logged in 4. i was able to use the a...

Visitor

Description every time i try to start the app it closes and my phone freezes for a minute or so   A more detailed description, using numbered steps 1. i downloaded spotify 2. then i in...

Khelgesson30

Newbie

5279 Views

3 replies

0 likes

  • 5279 Views
  • 3 replies
  • 0 likes

Spotify refuses to go online after update

After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far: - Going online with WLAN - Going online with the cellphone internet - Reinstalling Spotify - Logging in and out of my account. Note: When I shot ...

Casual Listener

    After updating Spotify on Sony Ericsson Xperia spotify no longer goes on line. This I have tryed so far:   - Going online with WLAN - Going online with the cellphone in...

CeleryString

Casual Listener

1145 Views

5 replies

0 likes

  • 1145 Views
  • 5 replies
  • 0 likes

Shuffle option missing?

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

Casual Listener

I've been looking everywhere for the shuffle option, and simply can't find it at all. Galaxy Nexus if it matters.

licenced

Community Legend

1470 Views

6 replies

0 likes

  • 1470 Views
  • 6 replies
  • 0 likes

Galaxy S3, won't delete undownloaded playlists.

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up space, so they are not actually deleted. It surprises m...

Casual Listener

What happens is when I download a playlist onto my phone and then 'Un-Download' it, the space taken by the app does not change, meaning the tracks have been cached on my device and are taking up spac...

licenced

Community Legend

1637 Views

1 replies

1 likes

  • 1637 Views
  • 1 replies
  • 1 likes

Solved!! Unplugged headphone quits the app

Hello, When I am driving I leave my phone on my passenger seat so I can easily change to the next track. Unfortunately, while doing this, sometimes the headphone jack comes slightly unplugged. Even the slightest movement seems to close the app as it ...

Casual Listener

Hello,   When I am driving I leave my phone on my passenger seat so I can easily change to the next track.  Unfortunately, while doing this, sometimes the headphone jack comes slightly ...

licenced

Community Legend

1640 Views

1 replies

0 likes

  • 1640 Views
  • 1 replies
  • 0 likes

[Android - ICS - Galaxy S2] Offline Directory on external SD?

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact.The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an internal USB Storage ( ~12gb called Internal SD ) and an SD ...

Casual Listener

So i am using the Spotify Premium App for some time now and i am pretty happy about everything except for one fact. The Galaxy S2 has an internal storage ( ~2 gb called internal storage ) an inter...

Liam

Community Legend

2950 Views

6 replies

0 likes

  • 2950 Views
  • 6 replies
  • 0 likes

Opt out of Clean Versions for Radio on android

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions. Is there a way to opt out of this feature, as I despise censorship especially in my music. Please fix this because I'm an ad...

Visitor

I listen to all types of music, but when I radio rap, which tends to have strong language, it gives me the censored versions.  Is there a way to opt out of this feature, as I despise censorship ...

licenced

Community Legend

1234 Views

3 replies

2 likes

  • 1234 Views
  • 3 replies
  • 2 likes

Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

Regular

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...

Goodman

Spotify Legend

98475 Views

11 replies

12 likes

  • 98475 Views
  • 11 replies
  • 12 likes

HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

Newbie

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...

licenced

Community Legend

1111 Views

3 replies

0 likes

  • 1111 Views
  • 3 replies
  • 0 likes

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Newbie

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

licenced

Community Legend

960 Views

2 replies

0 likes

  • 960 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Android app using a LOT of data on 3G!

Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...

Community Legend

Hi there,   I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...

Goodman

Spotify Legend

83964 Views

91 replies

7 likes

  • 83964 Views
  • 91 replies
  • 7 likes

Solved!! Screen saver mobile phone player navigator

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Newbie

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Liam

Community Legend

6702 Views

13 replies

0 likes

Screen saver spotify control
  • 6702 Views
  • 13 replies
  • 0 likes

Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Community Legend

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Liam

Community Legend

2054 Views

4 replies

0 likes

  • 2054 Views
  • 4 replies
  • 0 likes