Help Wizard

Step 1


Landscape Mode not working? Post details here...

Landscape Mode not working? Post details here...

In order for us to attempt to replicate the issue that some users seem to be having regarding landscape mode not activating in the app, please provide us with the following information:


Device model

E.g. Galaxy Nexus, HTC One X, etc.


Device’s Operating System

E.g. 2.2 Froyo, 2.3.4 Gingerbread, 4.0.4 Ice Cream Sandwich, etc.


Is your device rooted?

If you don’t know what this means you can probably answer “No”


Are you using a custom ROM, if so which one, exactly?

If you don’t know what this means you can probably answer “No”


My mobile Spotify version

E.g. 0.8.4.


My desktop Spotify version (if applicable)

E.g. 0.8.4.


My mobile provider and country

Eg. AT&T, US; or Telia, Sweden


Have you done troubleshooting as described here?

(Not necessary, per se, but good for us to know nonetheless)


My username

To find this, click on your name at the top right of the site (next to where it says "Log out") then click Overview and copy/paste the number.


Which hemisphere of the Earth are you located in?

E.g., Eastern/Western and Northern/Southern


When you attempt to rotate your phone, are you standing upside down?



Are you currently taking any anti-psychotic medication?

Yes/No/Those birds are pretty.


Do you have vertigo?



Have you tried viewing your phone's display in a sideways mirror?



Can you please attach a video that shows landscape mode working in other apps on your phone?

[Attach video here]


If you use your phone in a car dock, can you attach a photo of the phone in operation while you are driving?

[Attach photo here]


Do you have any screenshots you can attach to more clearly explain your issue?

If so, please paste them here


Thanks for the feedback guys!  Keep it coming.  One day, we'll get this app working reasonably well enough to use.

6 Replies

Yeah, yeah. Nice one - just use a 3rd party app.


Its not working because:

You have the latest version - it does not support landscape mode at all. You aren't missing anything. The OP is a spoof of other official threads
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

No Landscape mode for my xoom.
Embarrassing when using spotify at for example a party with a docking station.
Great laughing subject...


Motorola Xoom 

ICS 4.0.4

Not rooted

Telenor Sweden




Questions gave me a laugh

Still don't understand how such a big company can deliver such a **bleep**ty application.

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