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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396803 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

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Playback stops after adding to playlist

Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then have to restart the track from the playlist in order ...

Music Fan

Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then ha...

saboteur_

Music Fan

770 Views

4 replies

0 likes

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new app

since the spotify update, i cant seem to get any songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see the songs... any idea's ?

Casual Listener

since the spotify update, i cant seem to get any  songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see...

exiledone1

Gig Goer

464 Views

1 replies

0 likes

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Mobile app puts half of my playlists in an old folder that I deleted months ago??

Hey everyone, I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains roughly half of my playlists (it says it contains 126 playlists). N...

Roadie

Hey everyone,   I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains rough...

340 Views

0 replies

0 likes

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About this new release

So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, when I started playing I noticed that there was no sh...

Casual Listener

So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, wh...

Marova

Casual Listener

768 Views

3 replies

0 likes

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Droid Razr Maxx spotify download problems

I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR Maxx.

Casual Listener

I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR ...

neo-x

Community Legend

1353 Views

5 replies

0 likes

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Reinstate possibility to play entire library and local files!!!

If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and access my local files, like before. I do not think i a...

Newbie

If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and a...

SammyBlackBaron

Newbie

426 Views

1 replies

0 likes

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hard time running 2 android apps on one account

Hi, I hope Im not redundant with my question. I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running android. I have spotify on both devices and both are running android 2.3. When I st...

Casual Listener

Hi,   I hope Im not redundant with my question.   I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running andro...

stevenliemberg

Casual Listener

796 Views

4 replies

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Solved!! Downloaded new Andriodapp - Still stuck in Offline

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thing still won't go Online, allthough i just got Premi...

Casual Listener

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thin...

Chewizzle

Casual Listener

1377 Views

7 replies

0 likes

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App is offline on motorola xoom 4.0.4

When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline. All other apps have connectivity and I can ping spotify.com from the tablet just fine. It's the same exact issue that was in the old version of the app, pl...

Casual Listener

When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline.   All other apps have connectivity and I can ping spotify.com from the tablet just fine. &nbs...

671 Views

0 replies

2 likes

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its so bad :(

I really want the old version back please, the new version is... awful.

Newbie

I really want the old version back please, the new version is... awful.

BenDixxon

Casual Listener

1588 Views

11 replies

0 likes

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Please tell us how to get the old app back

Using an Atrix 4G, old app was golden, never had a problem. My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating. If anyone knows how to get the old app back let me know, any help would be a...

Music Fan

Using an Atrix 4G, old app was golden, never had a problem.   My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating.   If ...

ugafever

Music Fan

920 Views

2 replies

1 likes

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New Android App: Unable to play playlists

Hi, as explained on my review on Google Play: Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. And the reason is pretty simple: my username contains a "`" (backquote) which ...

Regular

Hi,   as explained on my review on Google Play:   Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. ...

ocus

Regular

604 Views

2 replies

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How do I make a folder?

I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview version and uninstalled before installing the new relea...

Casual Listener

I was very excited to start trying out folders but I can't find where to create one in the mobile app, nor could I find any directions on how to other than for the desktop app. I had the preview vers...

TheRedJak

Casual Listener

3671 Views

4 replies

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WARNING!

Be very careful upgrading to the new Android client version 0.5.0.1247.I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highly likely it will happen to others. So don't upgrade if ...

Community Legend

Be very careful upgrading to the new Android client version 0.5.0.1247. I just lost all my offline content after the upgrade. While this might not happen to everyone, if it happened to me it highl...

licenced

Community Legend

1182 Views

6 replies

1 likes

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Bug Report: Crashing when trying to show friends' playlists

The new Android version of Spotify shuts down as I try to show my friends' playlists.

Spotify Legend

The new Android version of Spotify shuts down as I try to show my friends' playlists.

licenced

Community Legend

401 Views

1 replies

0 likes

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How to stop synchronization in the new app?

Hi, in fact I have 2 questions: 1. What does "synchronization" exactly means? Does Spotify download all my 5000 musics on my phone or is it just a pointer on another server? 2. How to stop this synchronization in the new application? Thanks a lot for...

Newbie

Hi, in fact I have 2 questions:   1. What does "synchronization" exactly means? Does Spotify download all my 5000 musics on my phone or is it just a pointer on another server?   2. ...

licenced

Community Legend

362 Views

1 replies

0 likes

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Handling of off-line music?

Let me start by saying that questions like this would all go away if Spotify had some decent documentation. I downloaded the new app, and I'm very confused about how it handles off-line music. I put all the music I like to listen to regularly on my M...

Regular

Let me start by saying that questions like this would all go away if Spotify had some decent documentation.   I downloaded the new app, and I'm very confused about how it handles off-line mu...

508 Views

0 replies

0 likes

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Choose where to save offline songs in the Android app

Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs!I am a paying customer, I expect Spotify to fix this immidiatly! Thumbs up everyone so that they see this!Btw. I will email them ever...

Gig Goer

Hello! I just want to tell Spotify this: Spotify for Android needs the option to choose where to store offline songs! I am a paying customer, I expect Spotify to fix this immidiatly!   ...

Vonwen

Newbie

1032 Views

1 replies

3 likes

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No music will play AT ALL?!

I just downloaded the free Spotify app on my HTC one x in the UK.I joined spotify by signing in with facebook.I've searched for a countless amount of tracks, and tried listening to a friend's playlist and on every single track it says 'this track is ...

Casual Listener

I just downloaded the free Spotify app on my HTC one x in the UK. I joined spotify by signing in with facebook. I've searched for a countless amount of tracks, and tried listening to a friend's pla...

Sam

Spotify

426 Views

1 replies

0 likes

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No 'Libraray' item in playlists on new version ???

Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in playlists ... That was very usefull to listen all files ...

Regular

Hi all, First, excuse my english, I'm french, and as u may know, we are not the best in foreign languages \o/ Well my question is : On old application, we were having an item called 'Libray' in...

Bilo1000

Regular

483 Views

2 replies

0 likes

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