Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
196240 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
538057 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
444218 Views
565 replies
37 likes
Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application. I dont seem to believe that this would be phone specific. My naviga...
Spotify mobile detects when you change your volume on your phone, which prevents you from adjusting ringer volume and navigation volume for example, when logged into the application. I dont see...
Music Fan
1439 Views
4 replies
0 likes
Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.
Hi, bought lots tracks but not sure how to move them into my device (MP3)? any ideas? thank you.
Casual Listener
739 Views
2 replies
0 likes
My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driving! I'm sure the old one didn't allow screen-time-...
My main use for Spotify on Android is in the car. The trouble is, the new app allows the screen to time-out...so I have to enter my PIN number to get back to the controls. Very dangerous with my driv...
Community Legend
938 Views
1 replies
1 likes
Hi! My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0! It first shows "Playlists" and something about that how I can download playlists or something. After that the app freezes and shows a black screen instea...
Hi! My spotify app crashes all the time when I open it on my Samsung Galaxy S2 with Android 4.0! It first shows "Playlists" and something about that how I can download playlists...
Community Legend
413 Views
1 replies
0 likes
Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? Cheers! Pete
Hi all, my phone has just updated a whole bunch of apps including Spotify and the layout is a lot nicer but I can't seem to find anyway of actually closing down the app... anyone offer a hand? &nbs...
Community Legend
444 Views
1 replies
0 likes
Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam or give me my money back. I am a paying customer and this I cannot even use...
Every time I log in, I get a FaceBook choice. Cancel just cancels Spotify and I don't want to connect to FaceBook. I'd like to keep some privacy. Please end this F***ing spam ...
340 Views
0 replies
0 likes
I have the Spotify app for my android phone and have set a few playlists to sync for offline use. The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it decided not to sync some files. Usually the ones not synced...
I have the Spotify app for my android phone and have set a few playlists to sync for offline use. The sync starts and finishes and I assume I'm all set, but when I go into the phone I see it de...
Gig Goer
1242 Views
3 replies
2 likes
Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spotify versions, different versions of the facebook app, removing...
Hi! When trying to start the spotify app on HTC Widlfire S (Android 2.3.3), all I get is an empty page with Facebook logo and I can't login anywhere. I have tried installing different spot...
688 Views
0 replies
0 likes
Hello, I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline". I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e). In the menu "Settings" I push the button "Connect with Facebook". Then...
Hello, I have problems with the Spotify-App. No matter what I do it's always showing "Spotify is offline". I have the latest App-Version: 0.5.1.15.g81977995 (0.8.3.608.g5049138e...
Community Legend
1263 Views
3 replies
0 likes
Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only free premium at present and just wondered is their...
Ok so new to all things android, I decided to choose spotify as a number of psosts said it supports choosing the download save point on my tablet, yet i cant see any option in settings, now I am only...
Community Legend
575 Views
1 replies
0 likes
On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.
On the old app, you can play from the library so you wold play from every playlist on your spotify, you cant do that on the new app, why is that? Get that funktion back pleas.
Community Legend
533 Views
1 replies
0 likes
There is not a single friend that shows up when I click on that option from the Menu. I am logged in using my Facebook credentials.
There is not a single friend that shows up when I click on that option from the Menu. I am logged in using my Facebook credentials.
334 Views
0 replies
0 likes
Hey there, using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show any way to switch to online modus (problem is the same no matte...
Hey there, using the latest app version on a htc sense onex - and it shows all titles and playlists but never even offers to play them, doesn´t download playlists either and doesn´t show a...
Casual Listener
1203 Views
7 replies
0 likes
Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify version back until they have fixed this ridiculous pro...
Spotify 0.5.0 is rendered useless on my Galaxy Nexus running Android ICS 4.0.2. Everytime I try to access a playlist it shuts down/crashes. No errormessage is displayed. Can i get the old spotify ver...
Casual Listener
583 Views
1 replies
1 likes
Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team needs to work on. Also another thing that caught my...
Since yesterday's update Spotify has become usable again for me and I've been able to sync my songs too but there's one problem. The app feels very sluggish and laggy. This is something the dev team ...
455 Views
0 replies
0 likes
I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions. However, I do have an annoying problem. I often put a playlist in 'shuffle'-mode, and when I'm finished li...
I am using the new Spotify Android app on my Samsung Galaxy S Plus. The app looks great and has a much better interface than previous versions. However, I do have an annoying problem. I of...
1526 Views
0 replies
0 likes
Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the instructions step by step as described on the link below:...
Hi there, I've just purchased Spotify Premium and been struggling in hours now to sync my Spotify with my Android smartphone (Samsung Galaxy S2) within the same WiFi at home. I've followed the inst...
Community Legend
1733 Views
1 replies
0 likes
Just installed Spotify on a HTC Droid Incredible. When I try to open the app it just shows a black screen. Is there a fix for this?
Just installed Spotify on a HTC Droid Incredible. When I try to open the app it just shows a black screen. Is there a fix for this?
Community Legend
1051 Views
3 replies
0 likes
Anyone else finding this? Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening. My journey goes through numerous dead-spots - under bridges ...
Anyone else finding this? Was listening to Spotify on my commute home last night. Apotify itself was online, but I was listening to tracks in a playlist I have sync'd for offline listening.&...
Community Legend
2073 Views
5 replies
1 likes
