Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119658 Views

27 replies

4 likes

  • 119658 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241673 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241673 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602733 Views

79 replies

3 likes

  • 602733 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495420 Views

581 replies

42 likes

Account
Free
  • 495420 Views
  • 581 replies
  • 42 likes

My playlist is not downloading.

Hello. Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating. Does anyone found a fix on this yet?

Regular

Hello.   Whenever I try to download my spotify playlist on android its not working. Its stays flat on 0 % and this is really frustrating.  Does anyone found a fix on this yet?

mrs-speechless

Newbie

4142 Views

3 replies

1 likes

  • 4142 Views
  • 3 replies
  • 1 likes

Solved!! All songs in playlists missing

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are gone. This includes my own playlists and my starred...

Regular

So i've got a HTC Desire S, running Android v.2.3.5. Up until a few weeks ago i was using the old spotify-app- with great success. Now, as the app has been updated, all the songs in my playlists are ...

JACK_P

Casual Listener

3619 Views

8 replies

0 likes

  • 3619 Views
  • 8 replies
  • 0 likes

30 Tage testen

Hallo, ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Test auf 30 Tage verlängern könnte. Ich habe allerdings keine E-M...

Regular

Hallo,   ich habe mir das Spotify App für Android runtergeladen und die 48 Stunden zum testen haben auch einwandfrei funktioniert. Bei der App beschreibung steht allerdings, dass ich den Tes...

pantoffeltier

Regular

1337 Views

4 replies

0 likes

  • 1337 Views
  • 4 replies
  • 0 likes

How to sync JUST songs in playlist thats not in spotifys library??

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to waste space with all songs b/c spotify already recogniz...

Newbie

I am not talking about offline mode. I want to syn just the songs in my playlists that spotify hasnt recognized in its own library. When you sync a playlist it dl's all songs..but i dont need to wast...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Tracks keep re-downloading

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

Casual Listener

I have the latest android build and lately I have had and issue where the app seems to have gotten stuck downloading the same set of tracks at the end of my save playlist. Any help?

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Lossless Files

I have some lossless files that I have imported to Spotify. I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. Is it possible to play lossless audio files via the mobile Android...

Casual Listener

I have some lossless files that I have imported to Spotify.  I have synced these files to my phone (HTC Desire S) for offline playing but when I try to play one the Spotify app closes. &nb...

Memarkiam

Regular

825 Views

1 replies

2 likes

  • 825 Views
  • 1 replies
  • 2 likes

HTC ChaCha

Hi, I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I tap the Spotify-icon, the screen tilts, but does not show anyt...

Casual Listener

Hi,   I have a problem. I've downloaded Spotify on my new mobile phone, the HTC ChaCha with Android Gingerbread. Before I had an Alcatel with Froyo, and it worked fine. Now, however, when I ...

Infidel

Casual Listener

1059 Views

1 replies

1 likes

  • 1059 Views
  • 1 replies
  • 1 likes

Solved!! Spotify app won't connect to 3G network on Samsung GSII ICS

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this numerous times untill I got fed up and uninstalled and ...

Casual Listener

So yes, two days ago a strange problem started to occur. I tried to listen to music on my phone but the Spotify App just stayed in offline (the offline mode setting wasn't checked). I tried this nume...

vipix

Casual Listener

7129 Views

4 replies

0 likes

  • 7129 Views
  • 4 replies
  • 0 likes

no music!

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and won't let me click on it. It will only let me play...

Newbie

I got a new android after I started spotify about a month ago, and I got spotify on my phone using facebook. I want to keep it like that. But when I go to play a song on my phone, it all is faded and...

Richard

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Collabrative playlists download

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have found is to un-download the whole list and re-download ...

Casual Listener

Is there a way to automatically download the songs my friends add to the collabrative playlist on android mobile? Currently any new songs added to my playlists I cannot download. Only way I have foun...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

I don't want to sync my playlists with all devices

Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices and he doesn't want my music on his Iphone. Is it po...

Newbie

Hi, I have a spotify premium account wich is use on both my Htc and my Pc. My dad uses my account some times as well on his Iphone. Now here's the problem.. I don't want his playlists on my devices a...

ReallyRandy

Regular

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Problems getting playlists to upload on Android

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

Newbie

I am trying to listen to spotify on my android. I have paid for it. Tried to do the app with offline off and on. I am not sure what to do. Help! Thanks!!!

licenced

Community Legend

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

[Bug Report][Developers] Searching for songs, via spotify:search:My+Search causes a blank page.

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using this intent : intent = new Intent(Intent.ACTION_VIEW, U...

Music Fan

Hi there. I'd like to report a bug for the Spotify android application. Here is the thing. I'm developping an android app that will propose to open spotify, and search for songs. I've been using ...

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

Latest release stuck offline problem and solution (sort of)

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to England, to visit family, and used Spotify in the car for...

Community Legend

Hi, I would just like to pass on my experiences (good and bad) with using the latest Spotify for Android release on a long car journey over the past few days. I have just driven from Sweden to Englan...

2764 Views

0 replies

4 likes

  • 2764 Views
  • 0 replies
  • 4 likes

Solved!! Every track is greyed out and I see "Track is not available"

Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird. A more detailed description, using numbered steps 1. Cleared cache, uninstalled Spotify and rebooted then installed Spotify from market W...

Casual Listener

Description Unable to play any songs because they are all grayed out. I am online as well so this is very weird.   A more detailed description, using numbered steps 1. Cleared cache, uni...

Sam

Spotify

4138 Views

4 replies

0 likes

  • 4138 Views
  • 4 replies
  • 0 likes

Lots of my playlists are stuck on "Loading...

My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are stuck on "Loading..." (on both the desktop app and A...

Gig Goer

My playlists weren't syncing correctly between my desktop (win 7) and my android app. I uninstalled and re-installed both in an attempt to remedy the issue, but now a good chunk of my playlists are s...

neo-x

Community Legend

4566 Views

11 replies

0 likes

  • 4566 Views
  • 11 replies
  • 0 likes

Need to log into two separate accounts?

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook credentials. Now Spotify is wanting me to sign in with Sp...

Newbie

Ok, so I changed my facebook log on info, which I assumed and hoped it changed my log on for Spotify, so I went to my HTC Vivid and logged out of spotify, and resigned in using my new facebook creden...

meahtenoha

Spotify

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

the track is not available

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

Newbie

I try to use spotify in my Samsung Galaxy, but get the message "the track is not available". Always!? Hope someone can help me! Eva

licenced

Community Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Solved!! Sony Ericsson Xperia Mini - android 4.0.4

I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future? I really hope so.

Casual Listener

I would like to ask why Spotify don't work on Sony Ericsson Xperia Mini. But yet it is compatible with Sony Ericsson Xperia Mini Pro and X10 mini. Will it be compatible for Xperia mini also in future...

licenced

Community Legend

4615 Views

3 replies

0 likes

  • 4615 Views
  • 3 replies
  • 0 likes

Preview does not load on HTC One V - ICS. Closes with error 'Unfortunately, Spotify has stopped'

The version available from Google Play did not load at all. The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then throws an error message 'Unfortunately, Spotify has stopped' Assist...

Casual Listener

  The version available from Google Play did not load at all.   The preview Version brings up a blank white background screen with Spotify written on top left for a minute or so and then...

kwaters7

Newbie

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes