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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111462 Views

26 replies

3 likes

  • 111462 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224232 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224232 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581519 Views

79 replies

3 likes

  • 581519 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478697 Views

577 replies

40 likes

Account
Free
  • 478697 Views
  • 577 replies
  • 40 likes

Offline Mode

Alright, lets give this another try (Internal Server error 500) I am a Spotify Premium user, username madbadger89 As of two days ago, my Spotify on my Android Evo handset went into offline mode, and will not return even though I have an active Wifi c...

Newbie

Alright, lets give this another try (Internal Server error 500)   I am a Spotify Premium user, username madbadger89   As of two days ago, my Spotify on my Android Evo handset went into ...

blazarus

Newbie

929 Views

1 replies

1 likes

  • 929 Views
  • 1 replies
  • 1 likes

Repeating Data Warning

I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popping up, and it won't stop. This is preventing me fr...

Newbie

I just installed the spotify app on my Samsung Galaxy S II for T-Mobile and after logging into my facebook account. A warning pops up warning me not to use too much data. When I hit ok, it keeps popp...

Spyke

Roadie

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Diveice not found - Galaxy Note

Hello,my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version .

Casual Listener

Hello, my computer does not find my device Galaxy Note. No sync! Made a new playlist but I can´t get to my Android. I do not use ICS . I use the same WIFI network. I do not use _Spotify Beta version...

licenced

Community Legend

953 Views

3 replies

0 likes

  • 953 Views
  • 3 replies
  • 0 likes

New Android app + ICS

I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.

Casual Listener

I've installed the new android app, I can Synchronised my playlists frm Spotify (linux or Win) but the files don't download on the phone.

craPkit

Regular

2656 Views

5 replies

0 likes

  • 2656 Views
  • 5 replies
  • 0 likes

Re: Preview app - glitches on returning to app

Hey all, I changed my phone so that it could receive unknown sources for the Spotify android app preview. But when I attempt to download it it says it was unsuccessful. What am I doing wrong here?

Newbie

Hey all,  I changed my phone so that it could receive unknown sources for the Spotify android app preview.  But when I attempt to download it it says it was unsuccessful.  What am I d...

licenced

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Android Preview Bugs & Suggestions (Now Playing & Widget)

Hi! First, I LOVE the new layout on Android. And the biggest bug in the previous version (app force closing when adding a song to a playlist) has been fixed so thanks for that! One thing I've noticed is that if the last screen I was using on the app ...

Casual Listener

Hi! First, I LOVE the new layout on Android. And the biggest bug in the previous version (app force closing when adding a song to a playlist) has been fixed so thanks for that!   One thing I'v...

licenced

Community Legend

1865 Views

2 replies

0 likes

  • 1865 Views
  • 2 replies
  • 0 likes

Android APP HTC won't go online - also,

i've seen several notes about people having trouble with the spotify app on several other devices, but nothing similar to my case: My spotify APP works fine, using a HTC Desire Z. But it stopped updating my playlists about 6 days ago. the APP won't g...

Casual Listener

i've seen several notes about people having trouble with the spotify app on several other devices, but nothing similar to my case:   My spotify APP works fine, using a HTC Desire Z. But it sto...

zerokell

Newbie

2954 Views

2 replies

0 likes

  • 2954 Views
  • 2 replies
  • 0 likes

Artist Radio in Mobile Version?

Are there any plans to include that? When? Maybe its there and I am too dumb to find it? Thanks!

Casual Listener

Are there any plans to include that? When?   Maybe its there and  I am too dumb to find it?   Thanks!

deltwalrus

Newbie

1569 Views

4 replies

0 likes

  • 1569 Views
  • 4 replies
  • 0 likes

stops when log in.

Spotify shout down When I log in, that to Do!?

Casual Listener

Spotify shout down When I log in, that to Do!? 😮

farenhit

Casual Listener

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Solved!! Preview Release - Recommended procedure to change offline tracks from High to Extreme quality?

What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality? Also, linked to the above, how long do you have to wait after undownloading a playlist before it gets removed?I've tried undownloadi...

Community Legend

What is the recommended procedure if you want to change all your offline tracks from High quality to Extreme quality?   Also, linked to the above, how long do you have to wait after undownload...

craPkit

Regular

7038 Views

21 replies

0 likes

  • 7038 Views
  • 21 replies
  • 0 likes

Syncing over Sprint 4G

I have had the exact same problem as described here: https://getsatisfaction.com/spotify/topics/no_syncing_over_sprint_4g and seeing that it has been months, I would like to know if this problem has been fixed. I don't live in a 4G area, so I couldn'...

Music Fan

I have had the exact same problem as described here: https://getsatisfaction.com/spotify/topics/no_syncing_over_sprint_4g and seeing that it has been months, I would like to know if this problem has ...

Gameforce20

Music Fan

2052 Views

6 replies

0 likes

  • 2052 Views
  • 6 replies
  • 0 likes

Preview does not work on x86

When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not the x86 ones, too. Please support your few x86 users!

Newbie

When I try to use the Spotify Preview on an x86 Android device, it can't load the library. I assume that they only included the ARM binaries of libspotify (or whatever they use internally) and not th...

budhda

Newbie

1153 Views

1 replies

4 likes

  • 1153 Views
  • 1 replies
  • 4 likes

Solved!! MY SAMSUNG GALAXY S 2 WILL NOT SYNC

my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register and ipod. how can i get it so my phone will sync my music ...

Regular

 my andorid dose not want to sync at all. it has done it befor and all i had to do was uninstall the the app and reinstall it but this time it will not register at all however it will register a...

CHEV

Regular

6149 Views

6 replies

0 likes

  • 6149 Views
  • 6 replies
  • 0 likes

crashing

my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help

Newbie

my spotify on my android pro app keeps crashing it will play the song 3/4 of the way then just shut off ( i tried a clean install and still no fix ) help

BumfluffBob

Casual Listener

16061 Views

4 replies

0 likes

  • 16061 Views
  • 4 replies
  • 0 likes

Problem with going to next track on Beta App

The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to fast forward it goes back to 0:00 and plays again w...

Newbie

The first couple days I had the app I would put a playlist on shuffle and it would go to the next track like normal. Now when a song ends it goes to the next track but there is no audio. If I try to ...

756 Views

0 replies

0 likes

  • 756 Views
  • 0 replies
  • 0 likes

Sync Issues

Hello there, I was an Unlimited user but have been pushed up to Premium after the release of the new Android app, that is perfectly timed with me going on holiday. I just don't know if I am doing something wrong but some of the songs I have selected ...

Regular

Hello there,   I was an Unlimited user but have been pushed up to Premium after the release of the new Android a...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

Shuffling Playlists

One feature that I have been wanting in the Android app for a while now is the ability to select a playlist to shuffle. This will pick a random song in the playlist and start playing it on shuffle. Right now I have to figure out what song to play fir...

Newbie

One feature that I have been wanting in the Android app for a while now is the ability to select a playlist to shuffle. This will pick a random song in the playlist and start playing it on shuffle. R...

837 Views

0 replies

2 likes

  • 837 Views
  • 0 replies
  • 2 likes

Quiting my subscription

I will not pay for your Android app support until you update the app. It is crap, clunky, and almost unusable. Yes I can create play list, but it is not intuitive. I had to hold click, double tap and mainly try anything I could just to make a play li...

Casual Listener

I will not pay for your Android app support until you update the app. It is crap, clunky, and almost unusable. Yes I can create play list, but it is not intuitive. I had to hold click, double tap and...

alexh3791

Music Fan

1020 Views

1 replies

0 likes

  • 1020 Views
  • 1 replies
  • 0 likes

I'm Pissed

I'm pissed due to your only 3 devices sync, I just started my phone and WI-FI, then it came a message saying something like: "You can only sync your music with 3 devices, and therefor this will be de-synced." Due to that, I'll have to sync all my mus...

Casual Listener

I'm pissed due to your only 3 devices sync, I just started my phone and WI-FI, then it came a message saying something like: "You can only sync your music with 3 devices, and therefor this will be de...

alexh3791

Music Fan

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes