Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs form there but, that won't work either. Thanks.
Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option to shuffle songs. PlanFreeCountryIndiaDeviceOne pl...
PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...
Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10 My Question or IssueI have maybe 30 local files that I need to use on my mobile phone while at the gym as part of bigger playlists of regular Spotify-available music. Several ...
PlanPremiumCountryMexico DeviceHuawei Mate 10 LiteOperating SystemAndroid Oreo My Question or IssueWhen I try to download a playlist with local songs to my Android, it just keeps in "waiting for download"Both devices my PC and my phone are connected ...
PlanPremiumCountryBelgiumDeviceHuawei p30 liteOperating SystemAndroid My Question or IssueI have trouble with sharing songs on my insragram stories. Sometimes it works, but most of the time not. I have tried a lot of things they said here about this ...
Hello Comunity, since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete. If i Hit the Buttons a little above the Buttons, everything...
PlanPremiumCountryUK DeviceSony Xperia XA2Operating SystemAndroid My Question or IssueWhenever I try to download a playlist I get a notification that I have discovered a premium feature, when I tap it, it just takes me to the home screen. I have redo...
PlanPremiumCountryPolandDeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueMusic stops randomly when screen is off
PlanPremium familyCountryITDeviceevery android device Operating Systemandroid 7.1.2, 8.1, 9 My Question or Issuedespite having the active cellular network and no data restrictions, the app blocks every 2/3 songs as if it had no internet, yet the othe...
PlanFree/PremiumCountryIsraelDeviceSamsung galaxy note 8Operating Android OreoMy Question or IssueWhy the music stops when my phone screen goes off? Never happened before. Couple of seconds after I turn off the phone screen the music's stop.
PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...
Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...
PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...
PlanPremiumCountryUSA Device(Samsung Galaxy S10 My Question or IssueSome of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and some albums are grouped into pairs. Like Blonde (by Frank Ocean) Nikes is saved, ...
PlanPremiumCountryPhilippinesDevice(Huawei Nova 2i)Operating System(Android Oreo) My Question or IssueI updated my spotify app a few minutes ago and after that, the notification tile (online/offline) was remove. I just wanna know how to bring it back...
PlanPremiumCountryCzechiaDeviceXiaomi mi A2Operating SystemAndroid Pie My Question or IssueHi there! When I try to connect my Spotify account to my Android clock, it just doesn't seem to work, it just displays a spinning circle which disappears after...
PlanPremiumCountryTurkey Devicesamsung galaxy s8Operating System Android My Question or IssueMy library is a little bit weird I can only see a page of musics and podcasts I wanna change it and go back to old library page that I can see everything
PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...
PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...