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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • 11 replies
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20497 Views
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  • 20497 Views
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Solved!! How do I remove songs from my Favorites station on the Spotify Stations app?

I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs form there but, that won't work either. Thanks.

  • Newbie
  • I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs...
  • OlciOn
  • Composer
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  • Mobile
    Your Music
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Superuser Contribution Can't see shuffle option for playlists

Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option to shuffle songs. PlanFreeCountryIndiaDeviceOne pl...

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  • Newbie
  • Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option...
  • Peter
  • Spotify Legend
  • 258 Views
  • 1 replies
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  • 258 Views
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Superuser Contribution Spotify Connect or Google Cast with Android TV stops playing randomly

PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...

  • Music Fan
  •   Plan Free Country United Kingdom   Device Moto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7) Operating System See above   My Question or Issue ...
  • Peter
  • Spotify Legend
  • 1560 Views
  • 5 replies
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  • 1560 Views
  • 5 replies
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Superuser Contribution Local files will sync to mobile, but then turn gray and won't play later on. WHY??

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10 My Question or IssueI have maybe 30 local files that I need to use on my mobile phone while at the gym as part of bigger playlists of regular Spotify-available music. Several ...

  • Casual Listener
  • Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10   My Question or Issue I have maybe 30 local files that I need to use on my mobile phone while at the gym as part of...
  • HeatherR64
  • Casual Listener
  • 267 Views
  • 2 replies
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  • 267 Views
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Superuser Contribution Can't download local songs to my Android

PlanPremiumCountryMexico DeviceHuawei Mate 10 LiteOperating SystemAndroid Oreo My Question or IssueWhen I try to download a playlist with local songs to my Android, it just keeps in "waiting for download"Both devices my PC and my phone are connected ...

  • Casual Listener
  • Plan Premium Country Mexico   Device Huawei Mate 10 Lite Operating System Android Oreo   My Question or Issue When I try to download a playlist with local songs to my Androi...
  • Peter
  • Spotify Legend
  • 360 Views
  • 1 replies
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  • Android
    local songs
    offline
    Playlist
  • 360 Views
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Superuser Contribution Sharing song instagram stories not working

PlanPremiumCountryBelgiumDeviceHuawei p30 liteOperating SystemAndroid My Question or IssueI have trouble with sharing songs on my insragram stories. Sometimes it works, but most of the time not. I have tried a lot of things they said here about this ...

  • Newbie
  •   Plan Premium Country Belgium Device Huawei p30 lite Operating System Android   My Question or Issue I have trouble with sharing songs on my insragram stories. Sometimes it work...
  • Peter
  • Spotify Legend
  • 393 Views
  • 1 replies
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  • 393 Views
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Superuser Contribution False Reaction lockscreen

Hello Comunity, since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete. If i Hit the Buttons a little above the Buttons, everything...

  • Newbie
  • Hello Comunity,   since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete....
  • Peter
  • Spotify Legend
  • 174 Views
  • 1 replies
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  • 174 Views
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Superuser Contribution Unable to download songs

PlanPremiumCountryUK DeviceSony Xperia XA2Operating SystemAndroid My Question or IssueWhenever I try to download a playlist I get a notification that I have discovered a premium feature, when I tap it, it just takes me to the home screen. I have redo...

  • Newbie
  •   Plan Premium Country UK   Device Sony Xperia XA2 Operating System Android   My Question or Issue Whenever I try to download a playlist I get a notification that I have di...
  • Peter
  • Spotify Legend
  • 240 Views
  • 2 replies
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  • 240 Views
  • 2 replies
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Playback stops randomly when screen is off

PlanPremiumCountryPolandDeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueMusic stops randomly when screen is off

  • Newbie
  • Plan Premium Country Poland Device Galaxy S9+ Operating System Android Pie   My Question or Issue Music stops randomly when screen is off
  • 142 Views
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  • 142 Views
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No connection error

PlanPremium familyCountryITDeviceevery android device Operating Systemandroid 7.1.2, 8.1, 9 My Question or Issuedespite having the active cellular network and no data restrictions, the app blocks every 2/3 songs as if it had no internet, yet the othe...

  • Music Fan
  •   Plan Premium family Country IT Device every android device  Operating System android 7.1.2, 8.1, 9   My Question or Issue despite having the active cellular network and no...
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  • 147 Views
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Music stops when phone screen turn off

PlanFree/PremiumCountryIsraelDeviceSamsung galaxy note 8Operating Android OreoMy Question or IssueWhy the music stops when my phone screen goes off? Never happened before. Couple of seconds after I turn off the phone screen the music's stop.

  • Newbie
  • Plan Free/Premium Country Israel Device Samsung galaxy note 8 Operating   Android Oreo My Question or Issue Why the music stops when my phone screen goes off?  Never happened...
  • 441 Views
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  • 441 Views
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Superuser Contribution Transfering downloaded music from android device to desktop.

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...

  • Newbie
  •   Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 | Windows 10  Operating System Android 7 | Windows 10 Pro My Question or Issue So, basically what i'd like to know is if ...
  • Peter
  • Spotify Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
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Superuser Contribution Impossible de mettre un son a ma playlist

Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...

  • Newbie
  •   Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞  J'ai donc ten...
  • Peter
  • Spotify Legend
  • 227 Views
  • 1 replies
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  • 227 Views
  • 1 replies
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Superuser Contribution Spotify Connect devices show up but will not play music

PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...

  • Newbie
  •   Plan Premium Country Canada Device Samsung S8 Operating System Android   My Question or Issue My Google Home shows up in the available devices section but when I click on it, i...
  • Peter
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
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Separated Albums

PlanPremiumCountryUSA Device(Samsung Galaxy S10 My Question or IssueSome of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and some albums are grouped into pairs. Like Blonde (by Frank Ocean) Nikes is saved, ...

  • Newbie
  • Plan Premium Country USA   Device (Samsung Galaxy S10   My Question or Issue Some of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and so...
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  • 180 Views
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Spotify notification tile

PlanPremiumCountryPhilippinesDevice(Huawei Nova 2i)Operating System(Android Oreo) My Question or IssueI updated my spotify app a few minutes ago and after that, the notification tile (online/offline) was remove. I just wanna know how to bring it back...

  • Newbie
  • Plan Premium Country Philippines Device (Huawei Nova 2i) Operating System (Android Oreo)   My Question or Issue I updated my spotify app a few minutes ago and after that, the noti...
  • 258 Views
  • 0 replies
  • 7 likes
  • 258 Views
  • 0 replies
  • 7 likes

Android clock not liking to Spotify

PlanPremiumCountryCzechiaDeviceXiaomi mi A2Operating SystemAndroid Pie My Question or IssueHi there! When I try to connect my Spotify account to my Android clock, it just doesn't seem to work, it just displays a spinning circle which disappears after...

  • Newbie
  • Plan Premium Country Czechia Device Xiaomi mi A2 Operating System Android Pie   My Question or Issue Hi there!  When I try to connect my Spotify account to my Android clock, it j...
  • 137 Views
  • 0 replies
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  • 137 Views
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my library

PlanPremiumCountryTurkey Devicesamsung galaxy s8Operating System Android My Question or IssueMy library is a little bit weird I can only see a page of musics and podcasts I wanna change it and go back to old library page that I can see everything

  • Newbie
  • Plan Premium Country Turkey   Device samsung galaxy s8 Operating System  Android    My Question or Issue My library is a little bit weird I can only see a page of music...
  • 116 Views
  • 0 replies
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  • 116 Views
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Superuser Contribution Spotify is unable to play an album or a playlist correctly

PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...

  • Music Fan
  • Plan Premium Country Sweden   Device Nexus 6p   Operating System Android 8.1.0   My Question or Issue This is the same on all my desktop and mobile devices. Spotify seems c...
  • Selmisha_Green
  • Newbie
  • 208 Views
  • 3 replies
  • 1 likes
  • 208 Views
  • 3 replies
  • 1 likes

Back button not working on bluetooth

PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...

  • Newbie
  •   Plan Premium Country USA Device Pixel Xl (Gen 1) Operating System Android Oreo   My Question or Issue When connecting via Bluetooth or Android auto to my radio, the back b...
  • 288 Views
  • 0 replies
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  • 288 Views
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