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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106824 Views

26 replies

3 likes

  • 106824 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216528 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216528 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570106 Views

78 replies

3 likes

  • 570106 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470042 Views

577 replies

40 likes

Account
Free
  • 470042 Views
  • 577 replies
  • 40 likes

Play Queue

PlanPremiumCountry UK My Question or Issue:Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued before that song. Is it recoverable?

Newbie

  Plan Premium Country UK     My Question or Issue: Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued be...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Spotify android app ridiculously slow

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...

Casual Listener

  Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android 9   It has been a few months now that the spotify app on my phone has been ridiculously slow and ...

x6060x

Newbie

889 Views

1 replies

4 likes

  • 889 Views
  • 1 replies
  • 4 likes

Podcast stop playing and rewind when resumed

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and using my data as well as the "Sign out everywhere"...

Visitor

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

Visitor

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...

Emilia_8

Community Legend

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de sonido

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque en otras plataformas se escucha perfecto.Mi plan e...

Visitor

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque...

Xenia

Spotify Legend

1377 Views

1 replies

2 likes

PROBLEMAS
saturación
saturado
sonido
  • 1377 Views
  • 1 replies
  • 2 likes

I'm not able to play Local Files on my Android phone

PlanPremiumDeviceMoto C Plus My Question or IssueHey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I've synced Local Files to my Android phone before, but doing so has a...

Casual Listener

Plan Premium Device Moto C Plus   My Question or Issue Hey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I'...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Automatically shuffling from album homescreen icons

PlanPremiumDeviceSamsung s8My Question or IssueI've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling them when I open them. This is very frustrating, and I don't w...

Visitor

Plan Premium Device Samsung s8 My Question or Issue I've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling t...

356 Views

0 replies

1 likes

  • 356 Views
  • 0 replies
  • 1 likes

BMW skipping songs with steering wheel buttons

PlanPremiumDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueIn BMW's you can control your Spotify App directly within the BMW system itself. Everything works just fine appart from skipping songs with the steerig wheel buttons, when I...

Newbie

Plan Premium Device OnePlus 7 Pro Operating System Android 10   My Question or Issue In BMW's you can control your Spotify App directly within the BMW system itself. Everything works jus...

1283 Views

0 replies

2 likes

  • 1283 Views
  • 0 replies
  • 2 likes

Superuser Contribution Premium Family and shuffle function

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...

Casual Listener

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galax...

Stige

Casual Listener

919 Views

4 replies

0 likes

  • 919 Views
  • 4 replies
  • 0 likes

Superuser Contribution Keeps switching to play random album

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again. It's the same on my laptop. When I click pause on ...

Newbie

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again....

Ivan

Spotify Legend

6127 Views

6 replies

1 likes

  • 6127 Views
  • 6 replies
  • 1 likes

Superuser Contribution App is EXTREMELY Slow

PlanPremiumCountryUSA DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueI have a Galaxy Note 9, which is more than capable of running an app like Spotify. However, it has been very sluggish and slow for a couple months now. About half ...

Gig Goer

Plan Premium Country USA  Device Galaxy Note 9 Operating System Android 9   My Question or Issue I have a Galaxy Note 9, which is more than capable of running an app like Spotify....

Mario

Spotify Legend

719 Views

1 replies

5 likes

  • 719 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution Spotify aggressively pushing waze app onto customers

My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...

Casual Listener

  My Question or Issue  Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change a...

Ivan

Spotify Legend

967 Views

5 replies

1 likes

  • 967 Views
  • 5 replies
  • 1 likes

Activity switching while connecting

PlanFree/PremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9My Question or IssueWhen I follow the tutorial authentication sequence with the option 'showAuthView(true)' my startup activity is suspended and another starts briefly showing ...

Visitor

Plan Free/Premium Country UK Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue When I follow the tutorial authentication sequence with the option 'showAuthView(true)'...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Free trial bugs

So yeah, i got spotify free everything is normal.But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and f...

Visitor

So yeah, i got spotify free everything is normal. But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button i...

Mario

Spotify Legend

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot share instagram story!?

PlanPremium CountryTurkey DeviceCasper Via P2 Operating System Android My Question or IssueHey! i cannot share my songs on instagram stories, all applications are updated, i deleted and installed again but nothing, there is only "direct" option for i...

Visitor

Plan Premium   Country Turkey   Device Casper Via P2   Operating System  Android   My Question or Issue Hey! i cannot share my songs on instagram stories, all ap...

Mario

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas feature turning it off alone

PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...

Visitor

Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2   Canvas turning it off   Canvas deactivating alone, no matter what I try to ...

Petya

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android app freezing and non-responsive

Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...

Casual Listener

Plan:Premium  Country: Australia   Device Oppo R15 pro Operating System Android Oreo   My Question or Issue My Spotify has been largely unresponsive for the last few days...

Mario

Spotify Legend

1026 Views

3 replies

0 likes

  • 1026 Views
  • 3 replies
  • 0 likes

Having Trouble Efficiently Creating Playlists

Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...

Visitor

Plan: Free   Country: US   Device: Pixel 2 XL   Operating System: Android 10   My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Abort connection to chrome cast

PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...

Visitor

Plan Student plan Country   Device Samsung S7 Operating System It's using android API 26. Don't know OS version   My Question or Issue When you select to cast to a device, sometim...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adds songs to my liked songs playlist in its own

PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.

Visitor

Plan Premium Country   Device Samsung a70 Operating System Android     My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...

Mario

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes