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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Still no option for Android users to share Spotify songs on Instagram stories

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so. When I Googled this I saw responses here from Spotify saying it will be added but they have not added...

Roadie

Simply put, I googled how to share Spotify songs to Instagram stories and I can't do it! As an artist this is frustrating because I'd love to do so.   When I Googled this I saw responses here ...

eltoch

Composer

447 Views

1 replies

0 likes

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Cannot add album to homescreen of phone

PlanPremiumCountryUKDeviceOnePlus 6tOperating SystemAndroid 9 Pie My Question or IssueAndroid app has just updated and can't find the feature to add an album or playlist to the homescreen of the phoneHas it been removed? Thanks

Newbie

Plan Premium Country UK Device OnePlus 6t Operating System Android 9 Pie   My Question or Issue Android app has just updated and can't find the feature to add an album or playlist to t...

osornios

Spotify Star

1238 Views

1 replies

6 likes

  • 1238 Views
  • 1 replies
  • 6 likes

My premium account in android , premium features says (Not avaliable offline mode in this moment )

PlanPremium CountryMexico DeviceSamsung Galaxy S7 Active Operating SystemAndroid 8.0 Issue Hello everyone Using prepaid card , my premium account on android premium features or options appear saying : Not avaliable at this time

Visitor

Plan Premium   Country Mexico   Device Samsung Galaxy S7 Active  Operating System Android 8.0   Issue   Hello everyone  Using prepaid card , my premium acc...

eltoch

Composer

388 Views

1 replies

0 likes

Android
not avaliable in this moment
premium feature doesnt work
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Car mode - Screen always on not working

PlanFamily PremiumCountryItalyDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie My Question or IssueI use an aux cable because I have no bluetooth connection in my car radio. So, I have to set the car mode manually (ok). I also check the "always...

Casual Listener

Plan Family Premium Country Italy Device Samsung Galaxy Note 9 Operating System Android Pie   My Question or Issue I use an aux cable because I have no bluetooth connection in my car r...

wendycaroline911

Casual Listener

5891 Views

5 replies

0 likes

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Synced icon disappeared in album view with last update

Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Playlist view though. Is that a bug or a new behavior to be expe...

Regular

Hi,   I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Play...

user-removed

Not applicable

4224 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Problem with playlist in app

PlanPremiumCountryNorway DeviceHonor 9 liteOperating Systemandroid My Question or IssueHey spotify I've recently update spotify app to the newest update and with new update I lost my all playlist they are not deleted just they are not in my libery as...

Newbie

  Plan Premium Country Norway   Device Honor 9 lite Operating System android   My Question or Issue Hey spotify I've recently update spotify app to the newest update and wi...

eltoch

Composer

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Recently Added Sort option sorts album tracks in reverse order

My Question or IssueI encounter the following bug: I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the albums by first to last (eg. 1-10). However, when I play something no...

Visitor

  My Question or Issue I encounter the following bug:   I sort a playlist by Recently Added and this will generally sort by Album - Newest Added to Oldest and then the tracks within the...

un-bel-di

Music Fan

618 Views

1 replies

3 likes

  • 618 Views
  • 1 replies
  • 3 likes

automatic download of songs being played

Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs that are being played on my phone (Huawei P20 lite, Android). I che...

Casual Listener

Hi all,   I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet.  I found out that spotify is automatically downloading songs ...

Delmonte

Regular

1207 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

No Radio Option on Spotify Mobile

PlanFreeCountryUnited StatesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueOn my Spotify mobile app, I don't have the option in my context menu to go to playlist radio. I recently saw that the radio feature was re-added...

Casual Listener

Plan Free Country United States Device Samsung Galaxy s7 Edge Operating System Android 8.0.0   My Question or Issue On my Spotify mobile app, I don't have the option in my context menu...

Yoshim3to

Casual Listener

470 Views

2 replies

0 likes

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can’t view Discography in any artist on pixel

Plan - PremiumCountry - USA Device - Pixel 3xlOperating System - Android 10 My Question or IssueWhen I go to an artists page I can't see any album or song info. This just started today (Sept. 23, 2019)

Visitor

Plan - Premium Country - USA   Device - Pixel 3xl Operating System - Android 10   My Question or Issue When I go to an artists page I can't see any album or song info....

278 Views

0 replies

0 likes

  • 278 Views
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Solved!! Song selection is gone

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid My Question or IssueMy spotify suddenly stopped allowing me to not only choose a song, but it also does not allow me to view the discography of any artist or play any songs from any art...

Casual Listener

Plan Premium Country USA Device Samsung Note 8 Operating System Android    My Question or Issue My spotify suddenly stopped allowing me to not only choose a song, but it also does...

Emilia_8

Community Legend

722 Views

1 replies

0 likes

Android
Note 8
selection
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Superuser Contribution Music Randomly Pausing

PlanPremium FamilyCountryAustraliaDevice(Samsung Galaxy S9+)Operating System(Android 9) My Question or IssueMusic randomly pausing every 10-30ish seconds after the screen locks, and resumes after another 10-30ish seconds or if any button on the phone...

Regular

Plan Premium Family Country Australia Device (Samsung Galaxy S9+) Operating System (Android 9)   My Question or Issue Music randomly pausing every 10-30ish seconds after the screen loc...

Petya

Community Legend

1399 Views

3 replies

4 likes

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Solved!!Superuser Contribution Since updating to android 10, music keeps randomly skipping and starting by itself

PlanPremium DuoCountryCurrently in Germany temporarly. Account created in ArgentinaDevicePixel 3aXLOperating SystemAndroid 10 My Question or IssueThis is really annoying. In my Pixel 3a, Spotify is randomly skipping tracks (sometimes one or twice a d...

Casual Listener

Plan Premium Duo Country Currently in Germany temporarly. Account created in Argentina Device Pixel 3aXL Operating System Android 10   My Question or Issue This is really annoying. &n...

nicocarbone

Casual Listener

3201 Views

3 replies

0 likes

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Can't access queue

PlanPremiumCountryUSA DeviceSamsung Galaxy S8Operating SystemAndroid 9Spotify version 8.5.24.762My Question or IssueI cannot access the queue. I have the currently playing song open (album art view, see attachment), and when I tap the queue button in...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S8 Operating System Android 9 Spotify version 8.5.24.762 My Question or Issue I cannot access the queue. I have the currently playing so...

Emilia_8

Community Legend

3945 Views

3 replies

0 likes

Android
Mobile
playback
queue
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  • 3 replies
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Samsung S9 Musique se met en pause

PlanPremiumCountryFrance DeviceSamsung Galaxy 9Operating SystemAndroid Bonjour,Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les 10-20 secondes et parfois redémarre plusieurs secondes après. Je n'utilise pas d'e...

Casual Listener

Plan Premium Country France   Device Samsung Galaxy 9 Operating System Android   Bonjour, Depuis quelques semaines, l'application Spotify se met régulièrement en pause toutes les...

RobInPulse

Casual Listener

1768 Views

2 replies

1 likes

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  • 2 replies
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Playlist multi-level sorting

Plan: PremiumOperating System: Android 9 My Question or IssueIs the following possible? if not I hope it will be implemented:Under playlist's 3-dots menu, 'Sort playlist', we can sort by Artist, Album, etc. Is there a way to do multi-level sort? Like...

Regular

Plan: Premium Operating System: Android 9   My Question or Issue Is the following possible? if not I hope it will be implemented: Under playlist's 3-dots menu, 'Sort playlist', we can ...

365 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Sorted songs order in app do not carried over to Android Auto car player

Plan: PremiumOperating System: Android 9My Question or IssueI use Spotify on my Android phone, and Android Auto in car. I created a playlist and prefer to listening to it sorted by Artist. Occasionally I would add new songs to it, it's always added a...

Regular

Plan: Premium Operating System: Android 9 My Question or Issue I use Spotify on my Android phone, and Android Auto in car.  I created a playlist and prefer to listening to it sorte...

804 Views

0 replies

4 likes

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Spotify for Android keeps disconnecting from Chromecast

PlanPremiumCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueSpotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to happen at the end of song, or one time it was the end of playlist. Have follow...

Regular

Plan Premium Country USA Device Samsung Galaxy Operating System Android   My Question or Issue Spotify will disconnect randomly from Chromecast. Well, not exactly randomly. Seems to ha...

martynaudio

Visitor

1312 Views

1 replies

5 likes

  • 1312 Views
  • 1 replies
  • 5 likes

"Import Music Button" gone when I switch accounts?

Planold account (this is german and says import music) new account (no button at all there)PremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Hey there, I am kinda confused. I used to use a friends spotify accoun...

Visitor

Plan old account (this is german and says import music)   new account (no button at all there) Premium Country Germany Device Samsung Galaxy S8 Operating System Android   My...

440 Views

0 replies

0 likes

  • 440 Views
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Car view won't keep the screen on anymore

So previously I was able to have my Spotify play in Car View and my screen would stay on as long as it was running in car view but just a couple days ago it started to time out and turn off. I tried looking at my android display settings in the scree...

Newbie

So previously I was able to have my Spotify play in Car View and my screen would stay on as long as it was running in car view but just a couple days ago it started to time out and turn off. I tried ...

arndtinger

Casual Listener

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes