cannot start spotify
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Plan Family plan
Country USA
Device Asus Zenfone 6, 64 gig,
Model ASUS_101WDX
Operating System Android 10
Spotify app 8.5.36.747
This is a new phone
I downloaded spotify and clicked on the app. The green icon blinks quickly and I am either presented with a window informing me that Spotify has stopped and I can get Info, Close or Feedback. Most of the time the icon fills the phone screen and then goes back to the home screen, never having started.
I have deleted/reinstalled the app several times, I have rebooted my phone many times. Today I did a factory reset. Still, I cannot get Spotify to open on my phone. I can successfully use Spotify on the web and on my tablet, so I doubt the problem is with Spotify.
Does anyone have some suggestions to make Spotify work on my phone?
- Labels:
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Android 10
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Asus Zenfone 6
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