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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195277 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195277 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536756 Views

78 replies

3 likes

  • 536756 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440994 Views

565 replies

37 likes

Account
Free
  • 440994 Views
  • 565 replies
  • 37 likes

Spotify automatically plays/opens after calls and when turning car on

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...

Newbie

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening. Itnalso opens after every phone call and plays song.   My...

jderekw79

Visitor

2472 Views

3 replies

1 likes

Android
automatically
bluetooth
Car
Spotify
  • 2472 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I browse downloaded music?

My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?

Casual Listener

My downloads are sometimes listed on my home page, but not all the time.  How can I browse only downloaded music?

Mario

Spotify Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loading is ruler slow

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid 9 My Question or IssueWhen I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything

Visitor

Plan Premium Country USA Device Note 8 Operating System Android 9   My Question or Issue When I want to open an album or artist I'll tap it then it take a few seconds before it opens...

Mario

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Did anyone figure out how to fix the SD card problem with Android 9? I keep losing my downloaded mus

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Escuchar lo mismo en dos equipos

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al momento de ir a dormir.

Visitor

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo.   Ej: escuchar lo mismo al mom...

Bittencourt

Spotify Star

734 Views

1 replies

0 likes

larga distancia
musica similar
unidos
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles since new spotify app

Hi,I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app? I've waited a while before complaining as it's normally just a getting used to the new thing bu...

Casual Listener

Hi, I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app?  I've waited a while before complaini...

Peter

Spotify Legend

1154 Views

3 replies

1 likes

  • 1154 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue button is grayed out

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, I feel like this isn't the primary use case and I continue to run into fric...

Casual Listener

Plan Premium Country United States Device Pixel 3 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to my Queue,...

Peter

Spotify Legend

699 Views

1 replies

0 likes

Android
Queue Button
  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is deleted when changing to Spotify Connect (Sonos)

PlanPremiumCountryUnited StatesDevicePixel 3, Sonos 5Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, when I want to change the experience from listening through headph...

Casual Listener

Plan Premium Country United States Device Pixel 3, Sonos 5 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to ...

Peter

Spotify Legend

1086 Views

1 replies

2 likes

Android
Connect
queue
  • 1086 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why unable to play artist in order?

You used to be able to search for say a particular artist... coldplay for example All the tracks would come up drom my general list and after playing first track other coldplay tracks would follow automatically No longer happens in that after the fir...

Newbie

You  used to be able to search for say a particular artist... coldplay for example  All the tracks would come up drom my general list and after playing first track other coldplay tracks wo...

Peter

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ist offline

PlanFamilyCountryGermanyDeviceSamsung Galaxy S8 and Galaxy S10Operating SystemAndroid My Question or IssueHi guys my spotify ist offline although the device ist online. All proposed solutions was tried, without success. The same on another device. De...

Visitor

Plan Family Country Germany Device Samsung Galaxy S8 and Galaxy S10 Operating System Android   My Question or Issue Hi guys my spotify ist offline although the device ist online. All p...

Peter

Spotify Legend

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Superuser Contribution The spotify android app does not show artists all music

CountryHungary Device(Samsung Galaxy S8 plus)Operating System( Android) My Question or IssueWhen i search my favorite artists the potify turn me on to this artist page. But here i can find only 5 music and his albums. I cant find my favorite artist a...

Visitor

  Country Hungary   Device (Samsung Galaxy S8 plus) Operating System ( Android)   My Question or Issue When i search my favorite artists the potify turn me on to this artist ...

Katerina

Spotify Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code 112

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Newbie

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Katerina

Spotify Legend

1906 Views

4 replies

0 likes

  • 1906 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't find friends on android app

Cant find friends and rheir playlist. Is it broken or hidden somewhere? 

Regular

Cant find friends and rheir playlist. Is it broken or hidden somewhere?  

Peter

Spotify Legend

474 Views

1 replies

0 likes

Friends
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung S10 LED Case Controls

PlanPremiumCountryUKDeviceGalaxy S10 PlusOperating SystemAndroid 10 My Question or IssueWhy can't I control music from the case? I'd like to be able to play, pause and skip tracks using the case. Can't seem to do that for some reason. Why not?

Regular

Plan Premium Country UK Device Galaxy S10 Plus Operating System Android 10   My Question or Issue Why can't I control music from the case? I'd like to be able to play, pause and skip t...

Peter

Spotify Legend

980 Views

1 replies

0 likes

  • 980 Views
  • 1 replies
  • 0 likes

Superuser Contribution changing the volume on another device from Android

I've written about this in the past and I decided to mention this yet again.I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance.I also use a Samsung (Android) tablet connected to a stereo system and a ...

Regular

I've written about this in the past and I decided to mention this yet again. I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance. I also use a S...

Peter

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing (Android/Samsung S10e)

Premium UKSamsung Galaxy S10eAndroid 9 Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, the music will unpause itself after a while, or when I unlock the phone. ...

Casual Listener

Premium  UK Samsung Galaxy S10e Android 9   Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, th...

Peter

Spotify Legend

510 Views

1 replies

1 likes

  • 510 Views
  • 1 replies
  • 1 likes

Superuser Contribution App gets stuck\not responding on MIUI 10

PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or IssueFrom the latest Android app update, the app freezes (sometimes even the entire phone) when you click on the 3 vertical points of the song that need to open t...

Regular

Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4   My Question or Issue From the latest Android app update, the app freezes (sometimes even the entire ph...

Katerina

Spotify Legend

1138 Views

2 replies

2 likes

Android
  • 1138 Views
  • 2 replies
  • 2 likes

Solved!! I can't share spotify to instagram story

PlanPremiumCountrySlovakiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i have samsung s9 and i cant share spotify to instagram story, if i try , my instagtam o...

Visitor

Plan Premium Country Slovakia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi i have ...

Emilia_8

Community Legend

16626 Views

8 replies

3 likes

  • 16626 Views
  • 8 replies
  • 3 likes

I can't share Instagram stories.

PlanPremiumCountry DeviceXIAOMI MI 5SOperating SystemANDROID 8 My Question or Issue I cant share Instagram stories. Its been 5 days , please help me.

Visitor

Plan Premium Country   Device XIAOMI MI 5S Operating System ANDROID 8   My Question or Issue  I cant share Instagram stories. Its been 5 days , please help me.  

Emilia_8

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes