Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202435 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547209 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455100 Views
571 replies
38 likes
PlanPremiumCountryThailand DeviceGalaxy Note 10Operating SystemAndroid Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that shuffle and replay button is off and I also turn on autoplay in setting already.
Plan Premium Country Thailand Device Galaxy Note 10 Operating System Android Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that sh...
Spotify Star
621 Views
1 replies
0 likes
DeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueDoes anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two Spotify accounts without spending time on switching accounts by logging in an...
Device Galaxy S8 Operating System Android 9 My Question or Issue Does anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two S...
1051 Views
0 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI've noticed that the Spotify bar that is usually present in the notification bar when the app is running (has the pause and skip ...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android My Question or Issue I've noticed that the Spotify bar that is usually...
Community Legend
3851 Views
1 replies
1 likes
PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...
Plan ALL Country ALL Device ALL Operating System ALL My Question or Issue A lot of my friends have been kicked out of their family plan lately and we have some 13 year old ki...
Newbie
5441 Views
4 replies
2 likes
PlanPremiumCountryNetherlandsDeviceoneplus 3tOperating SystemAndroid 9.0.6 My Question or IssueSince update it is less straight to access... Menu when in artist view to add modify to queue/playlist etc Now process is not optimized and requires multip...
Plan Premium Country Netherlands Device oneplus 3t Operating System Android 9.0.6 My Question or Issue Since update it is less straight to access... Menu when in arti...
Spotify Star
1462 Views
5 replies
0 likes
Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...
Hello all, I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is ...
Spotify Legend
2488 Views
8 replies
2 likes
PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...
Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android) My Question or Issue My issue is that this feature has been acting inconsistently, for a ...
Spotify Legend
1025 Views
1 replies
0 likes
Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...
Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I...
Spotify Legend
730 Views
1 replies
2 likes
Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.
Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10 My Question or Issue Can't ...
Spotify Legend
2503 Views
1 replies
1 likes
PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...
Plan Premium Country Netherlands Device Motorola Moto G5 plus Operating System Android 8.1 My Question or Issue Recently I got a new UI that changed how my playlists were sorted. I h...
Spotify Legend
839 Views
2 replies
7 likes
When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
Community Legend
673 Views
1 replies
0 likes
PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...
Plan Premium Country Romania Device Samsung Galaxy A70 Operating System Android Pie My Question or Issue I've had this problem for a long time and it seems it wasn't ...
Spotify Legend
1727 Views
6 replies
2 likes
PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...
Plan Free/Premium Country Device Xiomi 5A Operating System Android Oreo My Question or Issue I pressed a button in on the notification widget (the farthest right once, similar...
Spotify Star
551 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...
Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0 My Question or Issue Hello, Right after upgrading to Premium, all of the like/dislike ...
Spotify Legend
544 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue I can't understand how this software was designed like this. On different scenarios the like button changes places! And the dislike button takes its place! I...
Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue I can't understand how this software was designed like this. On...
Spotify Star
710 Views
1 replies
2 likes
PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...
Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...
Community Legend
562 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...
Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...
Spotify Legend
582 Views
1 replies
0 likes
I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...
I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...
Spotify Legend
660 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...
Plan Premium Country US Device Note 10+ Operating System Android 9 My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...
Spotify Legend
567 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...
Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet Operating System Multiple Android versions My Question or Issue Shar...
Spotify Legend
535 Views
1 replies
3 likes
