Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111357 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223964 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581243 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478498 Views
577 replies
40 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0Spotify Version8.5.36.747Instagram Version123.0.0.21.114My Question or IssueI want share track via Instagram Stories but it was missing. My Spotify and Instagram app updati...
Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0 Spotify Version 8.5.36.747 Instagram Version 123.0.0.21.114 My Question or Issue I want share track ...
Spotify Legend
537 Views
1 replies
0 likes
When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc. This ne...
When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the ap...
Community Legend
6559 Views
2 replies
9 likes
I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in the app it shows the solid heart as it should, but in the no...
I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in ...
Spotify Legend
6664 Views
12 replies
14 likes
PlanFree/PremiumCountryUS Device(Fire Stick TV)Operating System(Amazon, Android) My Question or IssueThis is more of a developer question, currently I'm trying to develop a FireTV application using Android development with Spotify integration, howeve...
Plan Free/Premium Country US Device (Fire Stick TV) Operating System (Amazon, Android) My Question or Issue This is more of a developer question, currently I'm trying...
1050 Views
0 replies
0 likes
For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I had to switch PCs and now the spotify app on my ph...
For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I...
Spotify Star
1713 Views
3 replies
0 likes
I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't play. It kept saying "this song is not available" eve...
I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't pl...
Spotify Star
2803 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueThis is my second complaint; The application takes too long to load a song even the "songs I like" takes about 10 minutes to load, and do not say when I'm...
Plan Premium Country Mexico Device Samsung Galaxy A50 Operating System Android Pie My Question or Issue This is my second complaint; The application takes too long to l...
Composer
1085 Views
1 replies
2 likes
Plan - family premiumCountry - UK DeviceSamsung Note 10+ 5GOperating SystemAndroid version 9. My Question or Issuespotify is always offline so I can never search or play new music. Getting very annoying now as I have to either reinstall app or delete...
Plan - family premium Country - UK Device Samsung Note 10+ 5G Operating System Android version 9. My Question or Issue spotify is always offline so I can never search or ...
Casual Listener
1373 Views
5 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1139 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid version 9 My Question or IssueWhile streaming music, every 5-10 songs, the music will randomly stop playing during the first 5-15 seconds in the song, put the pause button is visible, indica...
Plan Premium Country USA Device Galaxy S9 Operating System Android version 9 My Question or Issue While streaming music, every 5-10 songs, the music will randomly stop playin...
Regular
1766 Views
5 replies
6 likes
PlanPremiumCountryUS DeviceS8 Operating SystemAndroid Version 9 (Pie) My Question or IssueMy issue is that my local files randomly get greyed out. Its not every local file but random ones at random times. The local files that get greyed out though ca...
Plan Premium Country US Device S8 Operating System Android Version 9 (Pie) My Question or Issue My issue is that my local files randomly get greyed out. Its not e...
793 Views
0 replies
2 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueIve enabled Car View to turn on automatically but it never does. I'm connected to my car's Bluetooth because the music plays. I can turn on Car View manually,...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue Ive enabled Car View to turn on automatically but it never does. I'm connected to ...
759 Views
0 replies
2 likes
DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or IssueIs it possible to indicate the quantity of the songs in my created playlist? I can just see the overall duration of the songs.
Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue Is it possible to indicate the quantity of the songs in my created playlist? I can just see the...
Community Legend
626 Views
1 replies
0 likes
PlanPremiumCountryFinlandDevice(Samsung Galaxy 9, Samsung Galaxy Watch Active 2)Operating System(Android, Tizen) My Question or IssueWhen navigating to "Recently played" menu on Galaxy Watch Active 2 and tap on the artist, all I'm getting is "No musi...
Plan Premium Country Finland Device (Samsung Galaxy 9, Samsung Galaxy Watch Active 2) Operating System (Android, Tizen) My Question or Issue When navigating to "Recently played" me...
794 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueA lot of times I see that there is a Google Cast device in my device list. Even when my phone is not connected to WiFi or Bluetooth. How is this possible?
Plan Premium Country The Netherlands Device OnePlus 6 Operating System Android My Question or Issue A lot of times I see that there is a Google Cast device in my device list. Even wh...
Casual Listener
6415 Views
4 replies
0 likes
Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not have internet connection....maybe I don´t understand,...
Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not ha...
Community Legend
1085 Views
3 replies
0 likes
Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the pc and how it should be: This is how it looks on my phone (android v8...
Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the ...
Community Legend
1118 Views
3 replies
0 likes
PlanFree/PremiumCountryArgentina Device(Android 9, Xiaomi red mi 6A )Operating System(Miui 10.4.4.) I can not add new songs to any playlist, since it does not show me the Spotify options and it is hung up and I have to close all applications on the c...
Plan Free/Premium Country Argentina Device (Android 9, Xiaomi red mi 6A ) Operating System (Miui 10.4.4.) I can not add new songs to any playlist, since it does not sh...
Newbie
728 Views
1 replies
0 likes
Plan : Premium Country: Hungary Device: Samsung Galaxy A8 (2018) Operating System: Android My Question or Issue: I am using bluetooth headphones (Samsung Galaxy Buds), and on nearly every song, there's a slight buzz in my right earphone. Only the rig...
Plan : Premium Country: Hungary Device: Samsung Galaxy A8 (2018) Operating System: Android My Question or Issue: I am using bluetooth headphones (S...
Spotify Legend
651 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle Pixel 2Operating SystemAndroid 10 My IssueAt home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on when i leave home and vice versa. This morning i noticed, that Spotify didn...
Plan Premium Country Germany Device Google Pixel 2 Operating System Android 10 My Issue At home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on...
Spotify Legend
995 Views
1 replies
0 likes
