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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854365 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854365 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20396 Views
  • 3 replies
  • 0 likes
  • 20396 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

  • Casual Listener
  • Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie)   There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original...
  • Peter
  • Spotify Legend
  • 433 Views
  • 6 replies
  • 0 likes
  • 433 Views
  • 6 replies
  • 0 likes

Download is not working

PlanPremiumCountryGermanyDeviceHuawei p20 pro / Samsung TabOperating SystemAndroid 9 My Question or IssueHi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. App says I have to many songs downloaded. But I ha...

  • Newbie
  • Plan Premium Country Germany Device Huawei p20 pro / Samsung Tab Operating System Android 9   My Question or Issue Hi. I use Spotify Premium on 2 Android devices. I can't download any ...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

  • Regular
  • Plan Premium Country The Netherlands  Device Chromecast Audio  Operating System Android 9   My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...
  • Rick_Blaine99
  • Regular
  • 820 Views
  • 2 replies
  • 0 likes
  • Chromecast Audio Connection down
  • 820 Views
  • 2 replies
  • 0 likes

I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

  • Newbie
  • None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0   My Question or Issue I cannot see the album cove...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

  • Casual Listener
  • Plan Premium Country Poland Device s8 Operating System (android   My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 640 Views
  • 0 replies
  • 1 likes
  • Freezing
    music cutting out
    s9
    SPINING CIRCLE
  • 640 Views
  • 0 replies
  • 1 likes

Solved!! Playlists I'm following

An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue

  • Music Fan
  • An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9   My Question or Issue  
  • Karaptian
  • Music Fan
  • 534 Views
  • 2 replies
  • 0 likes
  • 534 Views
  • 2 replies
  • 0 likes

Phone Restart Android Storage is SD CARD

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie 9.0 My Question or IssueI'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme MicroSDXC 128GB A2 U3 V30 (bought the MicroSD card around Feb-March this year)T...

  • Regular
  • Plan Premium Country Australia Device Samsung S8 Operating System Android Pie 9.0   My Question or Issue I'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme Mic...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Can't play songs and the app is very slow

PlanFamily PremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 Plus Operating SystemAndroid 9 My Question or IssueThere are time that I can't play music its very slow on loading music to play and the app is very slow when changing music or trying to ...

  • Casual Listener
  • Plan Family Premium Country United Kingdom  Device Samsung Galaxy 8 Plus  Operating System Android 9   My Question or Issue There are time that I can't play music its very sl...
  • Ichigo01
  • Casual Listener
  • 405 Views
  • 2 replies
  • 1 likes
  • 405 Views
  • 2 replies
  • 1 likes

colored Notifications

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueMy spotify notifications are colored to the album. I dont really like this. is there any way to turn this off? Like turn it to white or black?

  • Casual Listener
  • Plan Premium Country Norway Device Samsung Galaxy 9 Operating System Android Pie    My Question or Issue My spotify notifications are colored to the album. I dont really like th...
  • joe_duffy_
  • Casual Listener
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

New idea ( BIG RANDOM BUTTON) ( THE GREEN BUTTON )

i have an idea to improve spotify.Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your favorite song; But with that you will win culture and ...

  • Newbie
  • i have an idea to improve spotify. Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your f...
  • 263 Views
  • 0 replies
  • 1 likes
  • 263 Views
  • 0 replies
  • 1 likes

Spotify runs all day even after I close the application and optimize my phone . . .

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue As was stated in the title, I closed Spotify after I got throu...
  • 442 Views
  • 0 replies
  • 0 likes
  • background
    battery
    close
    memory
    notification bar
    Running
  • 442 Views
  • 0 replies
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Solved!! Cant play music - Stops after 3-5 seconds!

PlanFreeCountryUSA My Question or IssueEvery time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!

  • Visitor
  •   Plan Free Country USA   My Question or Issue Every time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!    
  • Jᴀᴄᴋ
  • Roadie
  • 470 Views
  • 3 replies
  • 0 likes
  • 470 Views
  • 3 replies
  • 0 likes

Solved!! Relentless autoplay

PlanFamily PremiumCountryCanadaDeviceSamsung A8Operating SystemAndroid 9 (Pie?) My Question or IssueI recently took an Android upgrade on my phone (not sure if Spotify was also recently updated) and since then, Spotify has been relentless in insistin...

  • Casual Listener
  • Plan Family Premium Country Canada Device Samsung A8 Operating System Android 9 (Pie?)   My Question or Issue I recently took an Android upgrade on my phone (not sure if Spotify was al...
  • Jᴀᴄᴋ
  • Roadie
  • 572 Views
  • 3 replies
  • 0 likes
  • 572 Views
  • 3 replies
  • 0 likes

Parts of artist's discography become unavailable, issue with leftover available songs.

Before trying to play the song. After my attempt. PlanPremiumCountryLithuania DeviceXiaomi Redmi Note 4Operating SystemAndroid 8.1.0 My Question or IssueSo, usually unavailable music becomes fully unavailable. In my case, some songs still show up as ...

Screenshot_20190508-212842_Spotify.png Screenshot_20190508-212851_Spotify.png
  • Newbie
  •   Before trying to play the song.   After my attempt.   Plan Premium Country Lithuania  Device Xiaomi Redmi Note 4 Operating System Android 8.1.0   ...
  • Jᴀᴄᴋ
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify Android Playlist URIs are broken

PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...

  • Casual Listener
  •   Plan Premium Country   Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5   My Question or Issue Using my Android phone I have be...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...
  • Jᴀᴄᴋ
  • Roadie
  • 798 Views
  • 5 replies
  • 0 likes
  • 798 Views
  • 5 replies
  • 0 likes

URI and NFC

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just open spotify on a blank page with the last song playe...

  • Newbie
  • Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just op...
  • b8w0oel_2-5uj
  • Casual Listener
  • 1032 Views
  • 1 replies
  • 2 likes
  • 1032 Views
  • 1 replies
  • 2 likes

opening songs with URI

PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.

  • Casual Listener
  • Plan Premium Country USA   Device Android Samsung Galaxy S8 Operating System Android   My Question or Issue How can I launch a song with a URI.  Currently, when I open a URI...
  • b8w0oel_2-5uj
  • Casual Listener
  • 396 Views
  • 1 replies
  • 1 likes
  • 396 Views
  • 1 replies
  • 1 likes

Unreliable NFC URI launch for Android

PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy II, Moto II, Pixel Operating System     My Question or Issue Some android phones launch NFC and play tracks without issue. &...
  • b8w0oel_2-5uj
  • Casual Listener
  • 568 Views
  • 2 replies
  • 1 likes
  • 568 Views
  • 2 replies
  • 1 likes