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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115311 Views

27 replies

4 likes

  • 115311 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231766 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231766 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591329 Views

79 replies

3 likes

  • 591329 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485751 Views

580 replies

42 likes

Account
Free
  • 485751 Views
  • 580 replies
  • 42 likes

Superuser Contribution Slight Buzz in right earphone

Plan : Premium Country: Hungary Device: Samsung Galaxy A8 (2018) Operating System: Android My Question or Issue: I am using bluetooth headphones (Samsung Galaxy Buds), and on nearly every song, there's a slight buzz in my right earphone. Only the rig...

Visitor

  Plan : Premium   Country: Hungary   Device: Samsung Galaxy A8 (2018)   Operating System: Android     My Question or Issue: I am using bluetooth headphones (S...

Peter

Spotify Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Mobile Data vs. WiFi priority

PlanPremiumCountryGermanyDeviceGoogle Pixel 2Operating SystemAndroid 10 My IssueAt home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on when i leave home and vice versa. This morning i noticed, that Spotify didn...

Casual Listener

Plan Premium Country Germany Device Google Pixel 2 Operating System Android 10   My Issue At home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on...

Peter

Spotify Legend

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Sleep Timer

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand.For whatever reason the sleep timer function is not showing. Anyone else having this issue and if so did you find a fix?CheersRob Sparrow

Casual Listener

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand. For whatever reason the sleep timer function is not showing.  Anyone else having this issue and if so did y...

sparrowr

Casual Listener

840 Views

2 replies

1 likes

  • 840 Views
  • 2 replies
  • 1 likes

Superuser Contribution No Spotify on the Moroccan Galaxy Store.

PlanSpotify Premium(Morocco/North Africa)DeviceGalaxy Watch ActiveSamsung Galaxy S8+Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is not available on the Galaxy Store even if the app is available on t...

Casual Listener

Plan Spotify Premium (Morocco/North Africa) Device Galaxy Watch Active Samsung Galaxy S8+ Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is no...

Peter

Spotify Legend

1096 Views

4 replies

3 likes

  • 1096 Views
  • 4 replies
  • 3 likes

Impossible to adjust volume level of local files on Android

PlanPremiumCountryUSADeviceMoto G5 PlusOperating SystemAndroid My Question or IssueI recently started the Spotify Premium trial on the recommendation of a friend, with one of the major selling points being the ability to upload local files to Spotify...

Casual Listener

Plan Premium Country USA Device Moto G5 Plus Operating System Android   My Question or Issue I recently started the Spotify Premium trial on the recommendation of a friend, with one of...

847 Views

0 replies

1 likes

  • 847 Views
  • 0 replies
  • 1 likes

Android Metadata (pictures) Not correct with Car Metadata (pictures)

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...

Visitor

Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock)   My Question or Issue Hi Guys   I a...

553 Views

0 replies

1 likes

  • 553 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Visitor

Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...

Mario

Spotify Legend

513 Views

1 replies

0 likes

bug
  • 513 Views
  • 1 replies
  • 0 likes

Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

Newbie

Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

Visitor

Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...

817 Views

0 replies

0 likes

Android
Back
bluetooth
Car
handsfree
previous track
  • 817 Views
  • 0 replies
  • 0 likes

Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

Newbie

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...

458 Views

0 replies

0 likes

Android
  • 458 Views
  • 0 replies
  • 0 likes

Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

Casual Listener

  Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...

622 Views

0 replies

0 likes

Technical Issues
  • 622 Views
  • 0 replies
  • 0 likes

Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Downloaded, but not streamable tracks won't play

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again. ---Plan: PremiumCountry: The NetherlandsDevice: Sony Xperia XZ Premium (G8141)Operating System: Android 9 My Question or Issue:I added some files that are ...

Casual Listener

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again.  --- Plan: Premium Country: The Netherlands Device: Sony Xperia XZ Premium (G814...

562 Views

0 replies

0 likes

Downloaded tracks
non streamable tracks
  • 562 Views
  • 0 replies
  • 0 likes

Song Repeats

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it in a playlist it's just when I'm playing out of my ...

Visitor

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Solved!! Offline quality syncing / changing

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownload each saved for offline song in the higher qualit...

Casual Listener

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownlo...

brotherj4mes

Casual Listener

5399 Views

8 replies

10 likes

quality
quality sync
  • 5399 Views
  • 8 replies
  • 10 likes

Solved!! Music playing randomly when I did not press play?

PlanFreeCountryAustraliaDevice(Samsung Galaxy S10)Operating System(Android Pie.) My Question or IssueNeed help I have a Samsung Galaxy S10 and for some reason music starts that I have not and will not Listen to, I have hit the pause button and than i...

Casual Listener

Plan Free Country Australia Device (Samsung Galaxy S10) Operating System (Android Pie.)   My Question or Issue Need help I have a Samsung Galaxy S10 and for some reason music starts th...

Emilia_8

Community Legend

2298 Views

3 replies

0 likes

  • 2298 Views
  • 3 replies
  • 0 likes

Solved!! Download copyright free music on Android

PlanPremiumMy Question or IssueI have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded it and it seems like Spotify identifies them as pirated ...

Casual Listener

Plan Premium My Question or Issue I have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded...

clicheusername

Gig Goer

2694 Views

3 replies

0 likes

Copyright free songs
  • 2694 Views
  • 3 replies
  • 0 likes

Phone [Android] crashes while loggin into Spotify app

PlanPremiumCountryGermanyDeviceLG Thinq7Operating SystemAndroid Pie My Question or IssueI realized I was logged out of the app on my smartphone. I tried to log in again, and my phone just crashed and restarted. I tried again...same outcome. I deleted...

Casual Listener

Plan Premium Country Germany Device LG Thinq7 Operating System Android Pie   My Question or Issue I realized I was logged out of the app on my smartphone. I tried to log in again, and ...

MaiaNashira

Casual Listener

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Blocked Artist Still Playable

PlanPremiumCountryU.S.Device(Samsung Galaxy Tab A)Operating System(Android version 5.1.1) My Question or IssueI blocked an artist that I can't stand, but he showed up on my "Daily Drive" playlist, anyway.

Roadie

Plan Premium Country U.S. Device (Samsung Galaxy Tab A) Operating System (Android version 5.1.1)   My Question or Issue I blocked an artist that I can't stand, but he showed up on my "...

491 Views

0 replies

1 likes

Ridiculous
  • 491 Views
  • 0 replies
  • 1 likes

Solved!! One Specific song stops playing at 00:46

PlanPremiumCountryBrazilDeviceXiaomi Redmi 7Operating SystemAndroid My Question or IssueThe song Monarchy of Roses by RHCP is the only song in my library that stops playing at 00:46 always, for a while now (more than a month). I tried cleaning the ca...

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi 7 Operating System Android   My Question or Issue The song Monarchy of Roses by RHCP is the only song in my library that stops playing a...

Emilia_8

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes