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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210767 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210767 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561151 Views

78 replies

3 likes

  • 561151 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

Visitor

Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...

Petya

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

Music Fan

Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...

Peter

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some playlist doesn't show for adding to playlist

I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...

Casual Listener

I have the latest version available on Google Play (8.5.33.831).  When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...

Peter

Spotify Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't connect to internet after leaving WiFi

PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...

Regular

Plan Premium Country US Device Note 10+ Operating System Android 9   My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...

Peter

Spotify Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to Instagram not working

PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...

Newbie

Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet   Operating System Multiple Android versions   My Question or Issue Shar...

Peter

Spotify Legend

550 Views

1 replies

3 likes

  • 550 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify logs out and locks you out

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...

Visitor

Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android   My Question or Issue I have about 5,000+ songs I downloaded for offline use. However, after I resta...

Peter

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Bug: Back button is available on phone but does not show up on Android Watch and other devices

Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...

Visitor

Plan  Premium Country US Device Motorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones) Operating System Android 9.0   My Question or Issue Back button is ...

DanielTham

Composer

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Spotify automatically plays/opens after calls and when turning car on

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...

Newbie

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening. Itnalso opens after every phone call and plays song.   My...

jderekw79

Visitor

2508 Views

3 replies

1 likes

Android
automatically
bluetooth
Car
Spotify
  • 2508 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I browse downloaded music?

My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?

Casual Listener

My downloads are sometimes listed on my home page, but not all the time.  How can I browse only downloaded music?

Mario

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loading is ruler slow

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid 9 My Question or IssueWhen I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything

Visitor

Plan Premium Country USA Device Note 8 Operating System Android 9   My Question or Issue When I want to open an album or artist I'll tap it then it take a few seconds before it opens...

Mario

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Did anyone figure out how to fix the SD card problem with Android 9? I keep losing my downloaded mus

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Escuchar lo mismo en dos equipos

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al momento de ir a dormir.

Visitor

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo.   Ej: escuchar lo mismo al mom...

Bittencourt

Spotify Star

752 Views

1 replies

0 likes

larga distancia
musica similar
unidos
  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles since new spotify app

Hi,I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app? I've waited a while before complaining as it's normally just a getting used to the new thing bu...

Casual Listener

Hi, I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app?  I've waited a while before complaini...

Peter

Spotify Legend

1202 Views

3 replies

1 likes

  • 1202 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue button is grayed out

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, I feel like this isn't the primary use case and I continue to run into fric...

Casual Listener

Plan Premium Country United States Device Pixel 3 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to my Queue,...

Peter

Spotify Legend

731 Views

1 replies

0 likes

Android
Queue Button
  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is deleted when changing to Spotify Connect (Sonos)

PlanPremiumCountryUnited StatesDevicePixel 3, Sonos 5Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, when I want to change the experience from listening through headph...

Casual Listener

Plan Premium Country United States Device Pixel 3, Sonos 5 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to ...

Peter

Spotify Legend

1128 Views

1 replies

2 likes

Android
Connect
queue
  • 1128 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why unable to play artist in order?

You used to be able to search for say a particular artist... coldplay for example All the tracks would come up drom my general list and after playing first track other coldplay tracks would follow automatically No longer happens in that after the fir...

Newbie

You  used to be able to search for say a particular artist... coldplay for example  All the tracks would come up drom my general list and after playing first track other coldplay tracks wo...

Peter

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ist offline

PlanFamilyCountryGermanyDeviceSamsung Galaxy S8 and Galaxy S10Operating SystemAndroid My Question or IssueHi guys my spotify ist offline although the device ist online. All proposed solutions was tried, without success. The same on another device. De...

Visitor

Plan Family Country Germany Device Samsung Galaxy S8 and Galaxy S10 Operating System Android   My Question or Issue Hi guys my spotify ist offline although the device ist online. All p...

Peter

Spotify Legend

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution The spotify android app does not show artists all music

CountryHungary Device(Samsung Galaxy S8 plus)Operating System( Android) My Question or IssueWhen i search my favorite artists the potify turn me on to this artist page. But here i can find only 5 music and his albums. I cant find my favorite artist a...

Visitor

  Country Hungary   Device (Samsung Galaxy S8 plus) Operating System ( Android)   My Question or Issue When i search my favorite artists the potify turn me on to this artist ...

Katerina

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code 112

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Newbie

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Katerina

Spotify Legend

1975 Views

4 replies

0 likes

  • 1975 Views
  • 4 replies
  • 0 likes