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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194079 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194079 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535299 Views

78 replies

3 likes

  • 535299 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438539 Views

565 replies

37 likes

Account
Free
  • 438539 Views
  • 565 replies
  • 37 likes

Superuser Contribution connects automatically to other units

PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...

Casual Listener

Plan Premium Country Sweden Device Sony Xperia Operating System  Android 8.0.0   My Question or Issue It connects aut. to neighbours phone and starts playing their lists. Cant swi...

Peter

Spotify Legend

935 Views

4 replies

0 likes

  • 935 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Connect

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's the same case when case when I'm at home and I'm c...

Casual Listener

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's...

Peter

Spotify Legend

546 Views

1 replies

1 likes

  • 546 Views
  • 1 replies
  • 1 likes

Solved!! Cannot share Spotify music on Instagram.

PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:

Casual Listener

  Plan Premium Country Italy Device Huawei P10 lite Operating System Android    My Question or Issue I cannot share Spotify Music on Instagram. When I press the "share on in...

Emilia_8

Community Legend

2010 Views

5 replies

9 likes

Instagram Stories
Share crash
Sharing to Instagram Story Not Working
  • 2010 Views
  • 5 replies
  • 9 likes

Sharing music on Instagram Stories

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...

Newbie

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories.   After choosing IG stories, it goes str...

Emilia_8

Community Legend

1967 Views

3 replies

7 likes

  • 1967 Views
  • 3 replies
  • 7 likes

Superuser Contribution Album covers fail to download completely.

PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...

Newbie

  Plan Premium Country USA Device Moto G5s, Droid Maxx (dug it up to rule out the G5s) Operating System Android Oreo, Android 4.4.4   My Question or Issue Spotify staff,   ...

Peter

Spotify Legend

789 Views

1 replies

0 likes

Album Cover
Connection issues
  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons bug

PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...

Music Fan

Plan Premium Country Finland Device Oneplus 7 Pro Operating System Android 10, Oneplus Open beta 4 Spotify version 8.5.29.828 My Question or Issue Shuffle and repeat button are not in ...

Guido

Spotify Legend

1515 Views

4 replies

0 likes

bug
  • 1515 Views
  • 4 replies
  • 0 likes

Broken song/cover images

PlanPremiumCountryMalaysia DeviceOppo F1s My Question or IssueSome of my songs have album/cover images that are partly whited out/broken. They are whited out to varying degrees. Spotify Desktop is working fine but the issue is with the mobile app. On...

Newbie

Plan Premium Country Malaysia   Device Oppo F1s   My Question or Issue Some of my songs have album/cover images that are partly whited out/broken. They are whited out to varying de...

880 Views

0 replies

0 likes

  • 880 Views
  • 0 replies
  • 0 likes

Crashing Mid-Song

PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...

Newbie

  Plan Premium Country USA Device Galaxy S8 Operating System Android   My Question or Issue My app keeps crashing mid song every single time I play music. I have to close the app...

osornios

Spotify Star

2690 Views

1 replies

0 likes

  • 2690 Views
  • 1 replies
  • 0 likes

Queue randomly disappears

Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy J8   My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back l...

osornios

Spotify Star

796 Views

1 replies

1 likes

bug
  • 796 Views
  • 1 replies
  • 1 likes

Sharing to Instagram stories

PlanPremiumCountry DeviceSamsung Galaxy 9+ My Question or IssueSharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story editor. Like another user before me, I tried reinstallation of both apps, which...

Newbie

Plan Premium Country   Device Samsung Galaxy 9+   My Question or Issue Sharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story e...

Emilia_8

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

[Android] "No internet connection available"

Hello,Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi connection (I'm posting from that phone right now with...

Regular

Hello, Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi c...

555 Views

0 replies

4 likes

  • 555 Views
  • 0 replies
  • 4 likes

Music pausing when screen is off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 My Question or IssueThere are times that when my phone screen is off, the music will pause. Turning the screen back on resumes the song, but it will pause again as soon as the screen fades to black. I'...

Visitor

  Plan Premium Country Canada Device Samsung Galaxy S10   My Question or Issue There are times that when my phone screen is off, the music will pause. Turning the screen back on re...

Marruu89

Newbie

1296 Views

1 replies

1 likes

Android
pausing
  • 1296 Views
  • 1 replies
  • 1 likes

Spotify Premium slow and constantly loading...

I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things like play an album or view an album. When I click on ...

Newbie

I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things li...

513 Views

0 replies

1 likes

  • 513 Views
  • 0 replies
  • 1 likes

Downloaded songs keep getting deleted

PlanFamily PremiumCountryGreeceDeviceLg G6Operating SystemAndroid 9, Stock, No root My Question or Issue Hello there!I have been noticing a weird issue. I have like ~2500 songs downloaded. Everytime i reboot my phone they just dissapear. The songs ar...

Visitor

Plan Family Premium Country Greece Device Lg G6 Operating System Android 9, Stock, No root   My Question or Issue   Hello there! I have been noticing a weird issue. I have like ...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

can't post spotify playlist on Instagram Stories

Plan: PremiumCountry: Austria Device: Huawei P30Operating System: Android I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I can share to WhatsApp or Facebook, but cant share to Instagram Stories! I have ...

Gig Goer

Plan: Premium Country: Austria   Device: Huawei P30 Operating System: Android   I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I c...

hinterhofrecord

Gig Goer

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes

Seriously Considering Leaving Spotify

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 I am seriously thinking about canceling my Spotify premium account and switching to something else. The last month or so, the mobile app has been incredibly buggy. It frequ...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android 10   I am seriously thinking about canceling my Spotify premium account and switching to something else...

Redinferno

Regular

1474 Views

5 replies

3 likes

  • 1474 Views
  • 5 replies
  • 3 likes

Instagram stories

PlanPremiumCountrySingapore DeviceSamsung Galaxy Note 10 +Operating SystemAndroid 9 My Question or IssueCant share music to instagran stories

Visitor

  Plan Premium Country Singapore   Device Samsung Galaxy Note 10 + Operating System Android 9   My Question or Issue Cant share music to instagran stories

527 Views

0 replies

5 likes

Android
  • 527 Views
  • 0 replies
  • 5 likes

Google clock alarm always plays first track of playlist

PlanPremiumCountryItalyDeviceHonor View 10Operating SystemAndroid Oreo My Question or IssueHi everyone,I'm trying to use a specific spotify playlist (a daily news podcast) as my alarm using the Google clock app feature.However, spotify always plays t...

Visitor

Plan Premium Country Italy Device Honor View 10 Operating System Android Oreo   My Question or Issue Hi everyone, I'm trying to use a specific spotify playlist (a daily news pod...

583 Views

0 replies

2 likes

  • 583 Views
  • 0 replies
  • 2 likes

Bluetooth in Subaru won't display music and artist information

PlanPremiumDeviceOnePlus 7 Pro MclarenOperating SystemAndroid 10 My Question or IssueI just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify in my car through Bluetooth, which is a 2016 Subaru Crosstrek, and now the s...

Casual Listener

Plan Premium Device OnePlus 7 Pro Mclaren Operating System Android 10   My Question or Issue I just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify...

1302 Views

0 replies

0 likes

Android
bluetooth
Subaru
  • 1302 Views
  • 0 replies
  • 0 likes

Spotify on Android 8 & 2014 BMW F30 not displaying song metadata

PlanPremiumDeviceOnePlus 5T with Android 8Car2014 BMW F30 (ConnectedDrive) with latest software My Question or IssueI've been using this setup for a few months now, and it was working perfectly until a couple of weeks ago when I updated the Spotify a...

Regular

Plan Premium Device OnePlus 5T with Android 8 Car 2014 BMW F30 (ConnectedDrive) with latest software  My Question or Issue I've been using this setup for a few months now, and it was work...

chadmarquez09

Casual Listener

7832 Views

13 replies

1 likes

Android
BMW
f30
Oneplus
oneplus5t
  • 7832 Views
  • 13 replies
  • 1 likes