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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118843 Views

27 replies

4 likes

  • 118843 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239773 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239773 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600695 Views

79 replies

3 likes

  • 600695 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493074 Views

581 replies

42 likes

Account
Free
  • 493074 Views
  • 581 replies
  • 42 likes

Album art not fully showing

All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again and still doesn't work properly.PlanPremiumCountryUkDevi...

Casual Listener

All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again ...

904 Views

0 replies

1 likes

  • 904 Views
  • 0 replies
  • 1 likes

Playlist goes to the top when it's playing a song

PlanPremiumCountryArgentina DeviceOnePlus 7T ProOperating SystemAndroid 10 (Oxygen OS 10) My Question or IssueHello team,I am new to Android so I'm not sure if this is the normal behavior or not, but there are few things I was not able to change and ...

Visitor

Plan Premium Country Argentina   Device OnePlus 7T Pro Operating System Android 10 (Oxygen OS 10)   My Question or Issue Hello team, I am new to Android so I'm not sure if this ...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android assistant commands

Hi,I'm trying to understand how how to use vocie controls via google assistant with Spotify.I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what commands I can actually use. The instructions on this s...

Visitor

Hi, I'm trying to understand how how to use vocie controls via google assistant with Spotify. I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what ...

Guido

Spotify Legend

1708 Views

2 replies

0 likes

  • 1708 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

PlanPremiumCountryCanadaDeviceGalaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your ...

Casual Listener

Plan Premium Country Canada Device Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue I've been randomly logged off my spotify account on my android phone 2 times no...

Guido

Spotify Legend

844 Views

1 replies

0 likes

Account
Mobile
  • 844 Views
  • 1 replies
  • 0 likes

Playback stops after 9 seconds

PlanPremiumCountryArgentinaDeviceOnePlus One Operating SystemAndroid 9/10 My Question or IssuePlayback stops after 9 seconds. It occurs very often. I have to restart the phone for it to start playing normally again and then after a while happens agai...

Newbie

Plan Premium Country Argentina Device OnePlus One  Operating System Android 9/10   My Question or Issue Playback stops after 9 seconds. It occurs very often. I have to restart the...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

I can't change Download Storage Location after this last update.

PlanPremiumCountryBrazilDevice Operating SystemAndroid 4.0 My Question or IssueBefore the last Spotify update, I was able to change the storage location of the music downloads, so I put them on my MicroSD. but now I can't, and I don't have space on m...

Visitor

Plan Premium Country Brazil Device   Operating System Android 4.0   My Question or Issue Before the last Spotify update, I was able to change the storage location of the music dow...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Podcasts Play Initially, But Skip Next Time I Try to Listen

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 My Question or Issue I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully downloaded and will begin to play normally. The next time I hit play to continue listeni...

Newbie

  Plan Premium Country Canada Device Google Pixel 3   My Question or Issue   I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully d...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Auto - New Liked Songs System

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 PlusOperating SystemAndroid My Question or IssueSo it seems that since Spotify changed how the library works, the Android Auto app is not in line with all of the other versions. For example, when I cli...

Regular

Plan Premium Country Canada Device Samsung Galaxy S10 Plus Operating System Android   My Question or Issue So it seems that since Spotify changed how the library works, the Android Aut...

iraklisg

Regular

6690 Views

19 replies

15 likes

Android
android auto
liked songs
new
  • 6690 Views
  • 19 replies
  • 15 likes

Superuser Contribution Spotify doesn´t stay logged in and deletes offline music

Hi there, I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again and download my music again. the app on windows works fin. I...

Casual Listener

Hi there,   I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again ...

Petya

Community Legend

1150 Views

2 replies

1 likes

  • 1150 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't share track on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0Spotify Version8.5.36.747Instagram Version123.0.0.21.114My Question or IssueI want share track via Instagram Stories but it was missing. My Spotify and Instagram app updati...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0 Spotify Version 8.5.36.747 Instagram Version 123.0.0.21.114 My Question or Issue I want share track ...

Guido

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't skip songs or pause when screen is locked

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc. This ne...

Newbie

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the ap...

Petya

Community Legend

6586 Views

2 replies

9 likes

  • 6586 Views
  • 2 replies
  • 9 likes

Solved!!Superuser Contribution Notification widget like button issues

I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in the app it shows the solid heart as it should, but in the no...

Visitor

I'm using premium on the latest Android P on a Pixel.   The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in ...

Peter

Spotify Legend

6748 Views

12 replies

14 likes

  • 6748 Views
  • 12 replies
  • 14 likes

Spotify Integration with FireTV apps

PlanFree/PremiumCountryUS Device(Fire Stick TV)Operating System(Amazon, Android) My Question or IssueThis is more of a developer question, currently I'm trying to develop a FireTV application using Android development with Spotify integration, howeve...

Visitor

  Plan Free/Premium Country US   Device (Fire Stick TV) Operating System (Amazon, Android)   My Question or Issue This is more of a developer question, currently I'm trying...

1069 Views

0 replies

0 likes

Amazon
Android
App Development
FIXME
integration
  • 1069 Views
  • 0 replies
  • 0 likes

spotify stuck in free mode

For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I had to switch PCs and now the spotify app on my ph...

Casual Listener

For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I...

dinomight

Spotify Star

1759 Views

3 replies

0 likes

  • 1759 Views
  • 3 replies
  • 0 likes

Solved!! Certain song doesn't play on Spotify anymore

I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't play. It kept saying "this song is not available" eve...

Visitor

I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't pl...

dinomight

Spotify Star

2830 Views

1 replies

0 likes

Android
Premium
Spotify
  • 2830 Views
  • 1 replies
  • 0 likes

Spotify Is very slow

PlanPremiumCountryMexicoDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueThis is my second complaint; The application takes too long to load a song even the "songs I like" takes about 10 minutes to load, and do not say when I'm...

Casual Listener

  Plan Premium Country Mexico Device Samsung Galaxy A50 Operating System Android Pie    My Question or Issue This is my second complaint; The application takes too long to l...

DanielTham

Composer

1096 Views

1 replies

2 likes

  • 1096 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issues with connection and always being offline

Plan - family premiumCountry - UK DeviceSamsung Note 10+ 5GOperating SystemAndroid version 9. My Question or Issuespotify is always offline so I can never search or play new music. Getting very annoying now as I have to either reinstall app or delete...

Newbie

Plan - family premium Country - UK   Device Samsung Note 10+ 5G Operating System Android version 9.    My Question or Issue spotify is always offline so I can never search or ...

Muzzt

Casual Listener

1401 Views

5 replies

2 likes

  • 1401 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify downloads at odd times, can i control time of day?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) Music stops playing randomly

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid version 9 My Question or IssueWhile streaming music, every 5-10 songs, the music will randomly stop playing during the first 5-15 seconds in the song, put the pause button is visible, indica...

Regular

  Plan Premium Country USA Device Galaxy S9 Operating System Android version 9   My Question or Issue While streaming music, every 5-10 songs, the music will randomly stop playin...

patoblue

Regular

1799 Views

5 replies

6 likes

new
  • 1799 Views
  • 5 replies
  • 6 likes

[ANDROID] Local files randomly get greyed out on Playlist but playable

PlanPremiumCountryUS DeviceS8 Operating SystemAndroid Version 9 (Pie) My Question or IssueMy issue is that my local files randomly get greyed out. Its not every local file but random ones at random times. The local files that get greyed out though ca...

Newbie

Plan Premium Country US   Device S8  Operating System Android Version 9 (Pie)    My Question or Issue My issue is that my local files randomly get greyed out. Its not e...

801 Views

0 replies

2 likes

  • 801 Views
  • 0 replies
  • 2 likes