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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Deleting Songs

PlanPremiumCountry DeviceAndroid My Question or IssueI don't see the delete option anymore all i see is unlike, is that the same as delete?

Visitor

  Plan Premium Country   Device Android   My Question or Issue I don't see the delete option anymore all i see is unlike, is that the same as delete?

Brunelicia

Community Legend

432 Views

1 replies

0 likes

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Local files on phone

PlanPremiumCountry Device Operating System Android My Question or IssueI know this has been discussed before but I've tried everything suggested and it still doesn't work.I want to make a playlist using both local files from my computer and streamed ...

Visitor

  Plan Premium Country   Device   Operating System  Android    My Question or Issue I know this has been discussed before but I've tried everything suggested ...

280 Views

0 replies

0 likes

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Android - Playlists No Longer Displayed in Library

PlanFree/PremiumCountryUSA DevicePixel 3 Operating SystemAndroid 9 My Question or Issue In "Your Library" I no longer have 'Playlists' as an option (or 'Podcasts' for that matter). I am running Spotify version 8.5.18.934. I have tried logging out and...

Music Fan

Plan Free/Premium Country USA  Device Pixel 3  Operating System Android 9   My Question or Issue   In "Your Library" I no longer have 'Playlists' as an option (or 'Podc...

the_gregster12

Music Fan

733 Views

2 replies

1 likes

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Superuser Contribution Sorted liked songs reverse

PlanPremiumCountryMexico DeviceSony xa1Operating System(, Android My Question or IssueMy liked songs doesn't sorted byname in reverse i mean i can't listen from end to top.. It doesn't work to check the sorted option to do it on reverse

Casual Listener

Plan Premium Country Mexico  Device Sony xa1 Operating System (, Android   My Question or Issue My liked songs doesn't sorted byname in reverse i mean i can't listen from end to t...

Lovanana

Casual Listener

1437 Views

3 replies

2 likes

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Cannot start sync download on cellular, had tried a lot

PlanPremiumCountryUSDeviceOppo R9SOperating SystemAndroid My Question or IssueI just bought an album and wanted to add them into my Spotify playlist.I've added them into the PC's playlist and now should only be needed to turn on my phone and start th...

Visitor

Plan Premium Country US Device Oppo R9S Operating System Android   My Question or Issue I just bought an album and wanted to add them into my Spotify playlist. I've added them into th...

Loxer

Community Legend

417 Views

1 replies

0 likes

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Superuser Contribution [Android 9] lockscreen shows spotify notification but no information with it

PlanFreeCountryUKDeviceHuawei Y5 (2019)Operating SystemAndroid 9 My Question or IssueAs said in title when spotify is playing a song on the lockscreen a banner/ box with the word spotify shows up but nothing else so i cant see album art or song name ...

Visitor

Plan Free Country UK Device Huawei Y5 (2019) Operating System Android 9   My Question or Issue As said in title when spotify is playing a song on the lockscreen a banner/ box with the ...

Petya

Community Legend

648 Views

1 replies

0 likes

Android 9
Notifications
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Superuser Contribution Whats wrong with my playlists

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium.Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he is listening to classical music only) . I just follo...

Visitor

I live in cyprus, i have an galaxy s9, and i just payed for spotify premium. Apparantly i upgraded my brothers free account that he doesnt use anymore, i removed all the artists he was following (he...

Petya

Community Legend

654 Views

2 replies

0 likes

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Daily mix never updates

PlanFreeCountryCanadaDeviceGalaxy S9+ I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I know it's not because I'm not using spotify enough because this only h...

Visitor

Plan Free Country Canada Device Galaxy S9+   I have been using spotify for about half a year but I noticed that my daily mixes on my phone have stopped updating for maybe 2 months now. I ...

Emilia_8

Community Legend

432 Views

2 replies

0 likes

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Superuser Contribution Not all Liked songs playing in Shuffleplay mode

PlanPremiumCountryUKDeviceSamsung A5 2017Operating System My Question or IssueI have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then plays them. When it reaches the end it starts back at the first!! I wondered why I ha...

Visitor

Plan Premium Country UK Device Samsung A5 2017 Operating System     My Question or Issue I have 407 "Liked" songs yet when I select "shuffle play" it selects 81 songs and then pla...

Petya

Community Legend

1679 Views

1 replies

2 likes

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How to disable autoplay on startup

PlanPremiumCountryThe Netherlands DeviceMoto G6 PlayOperating SystemAndroid 9 Pie My Question or IssueWhen I am in my car and my phone Moto G6 Play is connected to Bluetooth with Parrot, Spotify autoplays when opening the app. I just want to lookup a...

Casual Listener

Plan Premium Country The Netherlands   Device Moto G6 Play Operating System Android 9 Pie   My Question or Issue When I am in my car and my phone Moto G6 Play is connected to Blu...

685 Views

0 replies

0 likes

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Spotify widget gone?

PlanPremium DeviceHTC Desire 830 My Question or IssueI used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the app.But my spotify updated today and all of a sudden this widget was gone and als...

Visitor

Plan Premium   Device HTC Desire 830    My Question or Issue I used to have a spotify widget on my homescreen which I could use to control my spotify without having to open the ...

user-removed

Not applicable

1140 Views

3 replies

0 likes

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next song of my playlist jumped randomly. shuffle is off.

PlanPremiumCountryDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueshuffle is off but the song after one jumps randomly to another. it doesnt fixed yet its goes on an...

Visitor

Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue shuffle is off but t...

Loxer

Community Legend

477 Views

1 replies

0 likes

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Superuser Contribution Crashes when I play music

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...

Visitor

The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...

Katerina

Spotify Legend

525 Views

1 replies

0 likes

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Superuser Contribution Spotify app not working on Android (SAMSUNG)

PlanPremiumCountryIEDeviceSamsung Galaxy S9+Operating SystemAndroid 8 My Question or IssueWhenever i open the spotify app, it tries to log me in, tries to switch the screen to Library or Search and back to the login where it automatically tries to lo...

Casual Listener

  Plan Premium Country IE Device Samsung Galaxy S9+ Operating System Android 8   My Question or Issue Whenever i open the spotify app, it tries to log me in, tries to switch the ...

Petya

Community Legend

2195 Views

2 replies

0 likes

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UI takes a long time to load when app is freshly opened

PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...

Casual Listener

  Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo)   My Question or Issue When I open the spotify app on my phone and go to a p...

osornios

Spotify Star

735 Views

1 replies

2 likes

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Superuser Contribution Android app opens repeatedly while listening via desktop client

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 9? My Question or IssueI listen to Spotify using the desktop client for Mac on a regular basis, and it frequently and repeatedly opens the app on my Android phone despite the app being...

Music Fan

  Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 9?   My Question or Issue I listen to Spotify using the desktop client for Mac on a regular basis, and ...

ericamklein

Music Fan

504 Views

2 replies

0 likes

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Weird "search playlist" crash

PlanPremiumCountryGermanyDeviceHuawei Mate 9 Operating AndroidMy Question or IssueFor some reason the app crashes when I type in "9," (because I looking for the song 9,000 miles by Pendulum). So I thought i report this weird bug to you.

Casual Listener

Plan Premium Country Germany Device Huawei Mate 9  Operating  Android My Question or Issue For some reason the app crashes when I type in "9," (because I looking for the song 9,000...

Loxer

Community Legend

395 Views

1 replies

0 likes

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  • 1 replies
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Previous track button stops working randomly

PlanPremium (Student)CountryIndia DeviceMoto One PowerOperating SystemAndroid Pie (running the latest update) I cannot go to the previous track using media control buttons on neither my Boult Audio Tru5ive nor my Sennheiser CX-275s. I am able to play...

Visitor

Plan Premium (Student) Country India   Device Moto One Power Operating System Android Pie (running the latest update)   I cannot go to the previous track using media control butto...

Loxer

Community Legend

1089 Views

1 replies

0 likes

Bluetooth headphones
Bluetooth play-pause button not working
Bluetooth problems
media control
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Randomly pausing on Android

PlanPremiumCountryUKDeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueSpotify playback (both music and podcasts) randomly pauses (roughly every 15 mins). It shows as still playing in the mini-window I can drag down from my notificatio...

Casual Listener

Plan Premium Country UK Device Google Pixel 2 Operating System Android 9   My Question or Issue Spotify playback (both music and podcasts) randomly pauses (roughly every 15 mins).&nbsp...

Loxer

Community Legend

812 Views

2 replies

0 likes

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Superuser Contribution The app removes all songs independently

Plan PremiumCountry Germany Device Xiaomi Redmi Note 4X / 5Operating System Android 9 Pie Hello everybody. I have the same problem for a long time: Spotify decides to remove all songs himself. This happens as follows: Android regularly checks the fil...

Visitor

Plan Premium Country Germany   Device Xiaomi Redmi Note 4X / 5 Operating System Android 9 Pie   Hello everybody.  I have the same problem for a long time: Spotify decides...

Petya

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes