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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386859 Views

545 replies

34 likes

Account
Free
  • 386859 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Liked songs playlist isn’t showing for android TV app

PlanPremium CountrySingaporeDeviceNvidia Shield TVOperating SystemAndroid TV 8.0.1 My Question or IssueI can’t seem to find my liked songs playlist on my android TV app even if it’s my last played playlist. The solution I found for now is to play it ...

Casual Listener

Plan Premium  Country Singapore Device Nvidia Shield TV Operating System Android TV 8.0.1   My Question or Issue I can’t seem to find my liked songs playlist on my android TV app ...

573 Views

0 replies

0 likes

  • 573 Views
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Songs pause when phone locks.

PlanStudent PremiumCountryUK DeviceSamsung 10Operating System My Question or Issue When my phone locks, or the screen goes into sleep mode, the music pauses. As soon as I unlock the phone or press the lock button and wake the screen up, the music pla...

Newbie

Plan Student Premium Country UK   Device Samsung 10 Operating System     My Question or Issue   When my phone locks, or the screen goes into sleep mode, the music paus...

Emilia_8

Community Legend

637 Views

1 replies

1 likes

Lock Screen Issues
Music pauses
  • 637 Views
  • 1 replies
  • 1 likes

Superuser Contribution Random play on filtered playlist negates filter

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018. This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my "Starred" playlist (say, to listen to only the songs by an ...

Regular

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018.   This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my...

thisrunson

Regular

838 Views

2 replies

0 likes

Android
filter
  • 838 Views
  • 2 replies
  • 0 likes

Song names not showing

PlanPremiumCountryFinlandDeviceOp6tOperating SystemAndroid 9, oos My Question or IssueI generally can't see a complete list of songs in the up next queue. See attachment. Sometimes it works, but usually not...

Newbie

Plan Premium Country Finland Device Op6t Operating System Android 9, oos   My Question or Issue I generally can't see a complete list of songs in the up next queue. See attachment. Som...

537 Views

0 replies

0 likes

  • 537 Views
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Multiple Song Entries for same song

PlanPremiumCountryUSA DeviceSanding gauzy s10eOperating SystemAndroid Oreo My Question or IssueI have downloaded liked songs and if I go to an album that I want to add a song from, the songs i already like don't show up as such so I will like it agai...

Casual Listener

Plan Premium Country USA  Device Sanding gauzy s10e Operating System Android Oreo   My Question or Issue I have downloaded liked songs and if I go to an album that I want to ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

My Spotify randomly pauses music?

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same pausing randomly thing, even when I'm navigating my ...

Casual Listener

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same p...

868 Views

0 replies

1 likes

bug
Galaxy S10
galaxy s8
Help
Music pausing
music stopping
Samsung
  • 868 Views
  • 0 replies
  • 1 likes

SD card downloads unusable with Android app, they are lost anytime the phone is rebooted

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. As soon as the phone finishes booting, a notificati...

Gig Goer

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. ...

CaptainDubious

Gig Goer

964 Views

2 replies

0 likes

  • 964 Views
  • 2 replies
  • 0 likes

Spotify keeps adding albums for download without me doing anything

Android 7.1. Samsung Galaxy S7, latest version of spotify. Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wifi, spotify started starting to download like 20 albums that...

Music Fan

Android 7.1. Samsung Galaxy S7, latest version of spotify.   Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wi...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
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Spotify suddenly stopped playing sound in car through bluetooth or android auto

PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System Android My Question or IssueYesterday when playing through my car stereo on android auto the sound suddenly stopped. It now won't play through Bluetooth either. The app and car stereo s...

Visitor

  Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System  Android    My Question or Issue Yesterday when playing through my car stereo on android auto t...

618 Views

0 replies

1 likes

  • 618 Views
  • 0 replies
  • 1 likes

Can't download any local files onto mobile

Plan: Family PremiumCountry: United StatesDevice: LG G7 ThinQOperating System: Android 9 on phone, Windows 10 on computerMy Question or Issue: I can't download local files from my computer to my phone. I used to be able to do it, but then I wanted to...

Visitor

  Plan: Family Premium Country: United States Device: LG G7 ThinQ Operating System: Android 9 on phone, Windows 10 on computer My Question or Issue: I can't download local files from my com...

ofthemasses

Regular

378 Views

1 replies

1 likes

  • 378 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving albums doesn't save songs?

PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen I saved albums in the past, all the songs in that album would also be saved to my library. That hasn't been the case since the latest update, and I want...

Casual Listener

Plan Premium Country Canada Device Google Pixel 2 XL Operating System Android 9   My Question or Issue When I saved albums in the past, all the songs in that album would also be saved ...

alv21

Visitor

4155 Views

14 replies

11 likes

Android
Premium
saving music
saving songs
  • 4155 Views
  • 14 replies
  • 11 likes

Spotify Connect does not work with Alexa

PlanPremiumCountry US DeviceGalaxy Note 10 plus and S9 PlusOperating SystemAndroid 9 My Question or IssueApp version 8.5.21.754 betaWhen you choose Echo from the Spotify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app a...

Roadie

Plan Premium Country US   Device Galaxy Note 10 plus and S9 Plus Operating System Android 9   My Question or Issue App version 8.5.21.754 beta When you choose Echo from the Spoti...

ooblix

Casual Listener

6935 Views

11 replies

0 likes

Alexa
Alexa Echo
Spotify Conect
  • 6935 Views
  • 11 replies
  • 0 likes

Bluetooth issue

PlanPremiumCountryUK DeviceOnePlus 6When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't display that it's playing and there is no sound coming from the car or phone. ...

Visitor

  Plan Premium Country UK  Device OnePlus 6 When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't di...

492 Views

0 replies

0 likes

  • 492 Views
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Filtering Music on Android

PlanStudent PremiumCountryUSADeviceOnePlus 6T My Question or IssueSo I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked songs" box and it would only play Bradio songs, whether I have it on shuffle or not...

Casual Listener

  Plan Student Premium Country USA Device OnePlus 6T   My Question or Issue So I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked son...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

The New UI Sucks

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A couple months of this and I still hate it. The libr...

Regular

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A ...

whbale

Music Fan

3759 Views

4 replies

5 likes

  • 3759 Views
  • 4 replies
  • 5 likes

Downloading Premium Music

DeviceMotorola Supra E5 My Question or IssueSo, I have looked at a few forums before, but everything I've tried leads me to dead ends. I've given the app Storage permissions, and it works up until I actually want to download songs. It gets stuck in a...

Visitor

Device Motorola Supra E5   My Question or Issue So, I have looked at a few forums before, but everything I've tried leads me to dead ends. I've given the app Storage permissions, and it work...

Luan

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Bad Sound Quality Jacques Loussier Trio plays Satie (on Telarc)

Hi Spotify team, The album "Jacques Loussier Trio plays Satie (on Telarc)" has a terrible "timbre" overlayed on all tracks. Would you please check encoding? The problem is on Adroid as well as when streaming to Chromecast Audio. All other music is pl...

Music Fan

Hi Spotify team,   The album "Jacques Loussier Trio plays Satie (on Telarc)" has a terrible "timbre" overlayed on all tracks.    Would you please check encoding?   The probl...

Joerg1959

Music Fan

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
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Podcast filter

PlanPremiumCountrySwedenDeviceNokia 7 plusOperating SystemAndroid 9My Question or IssueAdd option to filter podcast on unfinished. unplayed is useless when you want to continue where you last stopped.

Casual Listener

Plan Premium Country Sweden Device Nokia 7 plus Operating System Android 9 My Question or Issue Add option to filter podcast on unfinished. unplayed is useless when you want to continue wher...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Spotify randomly plays music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie/Android 10 My Question or IssueBack in May 2019 I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere. Typically this will happen anywh...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie/Android 10   My Question or Issue Back in May 2019 I noticed Spotify would start randomly blasting music...

1173 Views

0 replies

3 likes

Android
autoplay
bug android
  • 1173 Views
  • 0 replies
  • 3 likes

Check if song already in playlist

PlanPremiumCountrySingapore.DevicePixel 2XLOperating SystemAndroid 10. My Question: Is there a way to determine in the mobile version if a song is already in an existing playlist as you add it? If you try to add a song and it's already in the 'same' ...

Music Fan

Plan Premium Country Singapore. Device Pixel 2XL Operating System Android 10.    My Question:   Is there a way to determine in the mobile version if a song is already in...

959 Views

0 replies

1 likes

  • 959 Views
  • 0 replies
  • 1 likes