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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201417 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201417 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545600 Views

78 replies

3 likes

  • 545600 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453237 Views

571 replies

38 likes

Account
Free
  • 453237 Views
  • 571 replies
  • 38 likes

Superuser Contribution Meldung "Verbindung mit Spotify wird hergestellt" wenn Handy mit Bluetooth verbunden wird

Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine Medienwiedergabe aktiviert hat und die Spotify-App ...

Casual Listener

Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine ...

Peter

Spotify Legend

17901 Views

24 replies

5 likes

  • 17901 Views
  • 24 replies
  • 5 likes

Superuser Contribution Starting the get very angry with Spotify. =(

PlanPremiumCountryBrasilDeviceGalaxy S9+Operating SystemAndroid 9 PieMy Question or IssueAbout a week ago I posted my issue here without any success and Spotify continue downloading random playlists. Tried everything so far without any success. Unins...

Regular

Plan Premium Country Brasil Device Galaxy S9+ Operating System Android 9 Pie My Question or Issue About a week ago I posted my issue here without any success and Spotify continue downloading...

Peter

Spotify Legend

2115 Views

7 replies

1 likes

  • 2115 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback takes forever or doesn't work/freezes my phone

PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or IssueMy library is hosted on an SD card which has good read write ability.Spotify takes forever to play a song when I click on it or sometimes it randomly stops playing or skips/...

Regular

Plan Premium Country USA  Device S7 Operating System Andoroid 8    My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...

Peter

Spotify Legend

1031 Views

2 replies

0 likes

Crash
freeze
loading
playback
  • 1031 Views
  • 2 replies
  • 0 likes

Superuser Contribution connects automatically to other units

PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...

Casual Listener

Plan Premium Country Sweden Device Sony Xperia Operating System  Android 8.0.0   My Question or Issue It connects aut. to neighbours phone and starts playing their lists. Cant swi...

Peter

Spotify Legend

973 Views

4 replies

0 likes

  • 973 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Connect

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's the same case when case when I'm at home and I'm c...

Casual Listener

Somehow my I'm getting disturbed by other Spotify Users. The case is this. I want to my music but when I'm online somehow my phone asks me if would change to another device listening this music. It's...

Peter

Spotify Legend

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Solved!! Cannot share Spotify music on Instagram.

PlanPremiumCountryItalyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssueI cannot share Spotify Music on Instagram. When I press the "share on instagram" option, instagram shows me this screen:

Casual Listener

  Plan Premium Country Italy Device Huawei P10 lite Operating System Android    My Question or Issue I cannot share Spotify Music on Instagram. When I press the "share on in...

Emilia_8

Community Legend

2021 Views

5 replies

9 likes

Instagram Stories
Share crash
Sharing to Instagram Story Not Working
  • 2021 Views
  • 5 replies
  • 9 likes

Sharing music on Instagram Stories

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories. After choosing IG stories, it goes straight to the camera on IG but the screen in black and I can'...

Newbie

I recently installed Spotify through my Facebook account and I can't share music on IG stories. I can do it on all the other options except IG stories.   After choosing IG stories, it goes str...

Emilia_8

Community Legend

1985 Views

3 replies

7 likes

  • 1985 Views
  • 3 replies
  • 7 likes

Superuser Contribution Album covers fail to download completely.

PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...

Newbie

  Plan Premium Country USA Device Moto G5s, Droid Maxx (dug it up to rule out the G5s) Operating System Android Oreo, Android 4.4.4   My Question or Issue Spotify staff,   ...

Peter

Spotify Legend

795 Views

1 replies

0 likes

Album Cover
Connection issues
  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons bug

PlanPremiumCountryFinlandDeviceOneplus 7 ProOperating SystemAndroid 10, Oneplus Open beta 4Spotify version8.5.29.828My Question or IssueShuffle and repeat button are not in main screen.I found those on three dot menu. You can't press those and you on...

Music Fan

Plan Premium Country Finland Device Oneplus 7 Pro Operating System Android 10, Oneplus Open beta 4 Spotify version 8.5.29.828 My Question or Issue Shuffle and repeat button are not in ...

Guido

Spotify Legend

1543 Views

4 replies

0 likes

bug
  • 1543 Views
  • 4 replies
  • 0 likes

Broken song/cover images

PlanPremiumCountryMalaysia DeviceOppo F1s My Question or IssueSome of my songs have album/cover images that are partly whited out/broken. They are whited out to varying degrees. Spotify Desktop is working fine but the issue is with the mobile app. On...

Newbie

Plan Premium Country Malaysia   Device Oppo F1s   My Question or Issue Some of my songs have album/cover images that are partly whited out/broken. They are whited out to varying de...

891 Views

0 replies

0 likes

  • 891 Views
  • 0 replies
  • 0 likes

Crashing Mid-Song

PlanPremiumCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueMy app keeps crashing mid song every single time I play music. I have to close the app and re-launch again. It does it almost every time I switch playlist. It started hap...

Newbie

  Plan Premium Country USA Device Galaxy S8 Operating System Android   My Question or Issue My app keeps crashing mid song every single time I play music. I have to close the app...

osornios

Spotify Star

2701 Views

1 replies

0 likes

  • 2701 Views
  • 1 replies
  • 0 likes

Queue randomly disappears

Plan Premium Country Turkey Device Samsung Galaxy J8 My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back like half an hour later to listen to music and my last played/paused song w...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy J8   My Question or Issue I made a queue with over 30+ songs and I kept adding as I was listening. I closed the app, came back l...

osornios

Spotify Star

814 Views

1 replies

1 likes

bug
  • 814 Views
  • 1 replies
  • 1 likes

Sharing to Instagram stories

PlanPremiumCountry DeviceSamsung Galaxy 9+ My Question or IssueSharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story editor. Like another user before me, I tried reinstallation of both apps, which...

Newbie

Plan Premium Country   Device Samsung Galaxy 9+   My Question or Issue Sharing songs, albums, or podcasts will instead open the camera instead of the track appearing on the story e...

Emilia_8

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

[Android] "No internet connection available"

Hello,Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi connection (I'm posting from that phone right now with...

Regular

Hello, Spotify has worked fine for years, but over the past few months I've started seeing the "No Internet connection available" message much more consistently despite having both a cell and wifi c...

561 Views

0 replies

4 likes

  • 561 Views
  • 0 replies
  • 4 likes

Music pausing when screen is off

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 My Question or IssueThere are times that when my phone screen is off, the music will pause. Turning the screen back on resumes the song, but it will pause again as soon as the screen fades to black. I'...

Visitor

  Plan Premium Country Canada Device Samsung Galaxy S10   My Question or Issue There are times that when my phone screen is off, the music will pause. Turning the screen back on re...

Marruu89

Newbie

1311 Views

1 replies

1 likes

Android
pausing
  • 1311 Views
  • 1 replies
  • 1 likes

Spotify Premium slow and constantly loading...

I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things like play an album or view an album. When I click on ...

Newbie

I've been meaning to troubleshoot this for some time now and finally have had enough of it. It seems like that Spotify Premium has become pretty unbearable at times when trying to do simple things li...

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Downloaded songs keep getting deleted

PlanFamily PremiumCountryGreeceDeviceLg G6Operating SystemAndroid 9, Stock, No root My Question or Issue Hello there!I have been noticing a weird issue. I have like ~2500 songs downloaded. Everytime i reboot my phone they just dissapear. The songs ar...

Visitor

Plan Family Premium Country Greece Device Lg G6 Operating System Android 9, Stock, No root   My Question or Issue   Hello there! I have been noticing a weird issue. I have like ...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

can't post spotify playlist on Instagram Stories

Plan: PremiumCountry: Austria Device: Huawei P30Operating System: Android I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I can share to WhatsApp or Facebook, but cant share to Instagram Stories! I have ...

Gig Goer

Plan: Premium Country: Austria   Device: Huawei P30 Operating System: Android   I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I c...

hinterhofrecord

Gig Goer

1255 Views

1 replies

0 likes

  • 1255 Views
  • 1 replies
  • 0 likes

Seriously Considering Leaving Spotify

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 I am seriously thinking about canceling my Spotify premium account and switching to something else. The last month or so, the mobile app has been incredibly buggy. It frequ...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android 10   I am seriously thinking about canceling my Spotify premium account and switching to something else...

Redinferno

Regular

1490 Views

5 replies

3 likes

  • 1490 Views
  • 5 replies
  • 3 likes

Instagram stories

PlanPremiumCountrySingapore DeviceSamsung Galaxy Note 10 +Operating SystemAndroid 9 My Question or IssueCant share music to instagran stories

Visitor

  Plan Premium Country Singapore   Device Samsung Galaxy Note 10 + Operating System Android 9   My Question or Issue Cant share music to instagran stories

538 Views

0 replies

5 likes

Android
  • 538 Views
  • 0 replies
  • 5 likes