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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118834 Views

27 replies

4 likes

  • 118834 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239750 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239750 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600643 Views

79 replies

3 likes

  • 600643 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493057 Views

581 replies

42 likes

Account
Free
  • 493057 Views
  • 581 replies
  • 42 likes

Car View won't automatically start with Bluetooth.

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueIve enabled Car View to turn on automatically but it never does. I'm connected to my car's Bluetooth because the music plays. I can turn on Car View manually,...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Ive enabled Car View to turn on automatically but it never does. I'm connected to ...

769 Views

0 replies

2 likes

  • 769 Views
  • 0 replies
  • 2 likes

Spotify Premium doesn't show quantity of the songs in my playlist!

DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or IssueIs it possible to indicate the quantity of the songs in my created playlist? I can just see the overall duration of the songs.

Visitor

Device Samsung Galaxy S7   Operating System Android  8.0.0   My Question or Issue Is it possible to indicate the quantity of the songs in my created playlist? I can just see the...

Emilia_8

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Galaxy Watch Active 2 -> Recently played -> Artist -> "No music"

PlanPremiumCountryFinlandDevice(Samsung Galaxy 9, Samsung Galaxy Watch Active 2)Operating System(Android, Tizen) My Question or IssueWhen navigating to "Recently played" menu on Galaxy Watch Active 2 and tap on the artist, all I'm getting is "No musi...

Newbie

Plan Premium Country Finland Device (Samsung Galaxy 9, Samsung Galaxy Watch Active 2) Operating System (Android, Tizen)   My Question or Issue When navigating to "Recently played" me...

797 Views

0 replies

0 likes

  • 797 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unknown Google Cast device shows on device list

PlanPremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueA lot of times I see that there is a Google Cast device in my device list. Even when my phone is not connected to WiFi or Bluetooth. How is this possible?

Casual Listener

Plan Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue A lot of times I see that there is a Google Cast device in my device list. Even wh...

sjorsvh

Casual Listener

6483 Views

4 replies

0 likes

  • 6483 Views
  • 4 replies
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Solved!! How to use spotify

Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not have internet connection....maybe I don´t understand,...

Casual Listener

Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not ha...

Emilia_8

Community Legend

1130 Views

3 replies

0 likes

  • 1130 Views
  • 3 replies
  • 0 likes

Solved!! Playlists are sorted differently on Android compared to Desktop

Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the pc and how it should be: This is how it looks on my phone (android v8...

Regular

Hi all,   I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures).   This is how it's on the ...

Emilia_8

Community Legend

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Add music to My playlists

PlanFree/PremiumCountryArgentina Device(Android 9, Xiaomi red mi 6A )Operating System(Miui 10.4.4.) I can not add new songs to any playlist, since it does not show me the Spotify options and it is hung up and I have to close all applications on the c...

Visitor

  Plan Free/Premium Country Argentina   Device (Android 9, Xiaomi red mi 6A ) Operating System (Miui 10.4.4.)   I can not add new songs to any playlist, since it does not sh...

o6ywgj_dv-77g

Newbie

761 Views

1 replies

0 likes

Add music to My playlists
  • 761 Views
  • 1 replies
  • 0 likes

Superuser Contribution Slight Buzz in right earphone

Plan : Premium Country: Hungary Device: Samsung Galaxy A8 (2018) Operating System: Android My Question or Issue: I am using bluetooth headphones (Samsung Galaxy Buds), and on nearly every song, there's a slight buzz in my right earphone. Only the rig...

Visitor

  Plan : Premium   Country: Hungary   Device: Samsung Galaxy A8 (2018)   Operating System: Android     My Question or Issue: I am using bluetooth headphones (S...

Peter

Spotify Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Mobile Data vs. WiFi priority

PlanPremiumCountryGermanyDeviceGoogle Pixel 2Operating SystemAndroid 10 My IssueAt home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on when i leave home and vice versa. This morning i noticed, that Spotify didn...

Casual Listener

Plan Premium Country Germany Device Google Pixel 2 Operating System Android 10   My Issue At home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on...

Peter

Spotify Legend

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Sleep Timer

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand.For whatever reason the sleep timer function is not showing. Anyone else having this issue and if so did you find a fix?CheersRob Sparrow

Casual Listener

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand. For whatever reason the sleep timer function is not showing.  Anyone else having this issue and if so did y...

sparrowr

Casual Listener

859 Views

2 replies

1 likes

  • 859 Views
  • 2 replies
  • 1 likes

Superuser Contribution No Spotify on the Moroccan Galaxy Store.

PlanSpotify Premium(Morocco/North Africa)DeviceGalaxy Watch ActiveSamsung Galaxy S8+Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is not available on the Galaxy Store even if the app is available on t...

Casual Listener

Plan Spotify Premium (Morocco/North Africa) Device Galaxy Watch Active Samsung Galaxy S8+ Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is no...

Peter

Spotify Legend

1116 Views

4 replies

3 likes

  • 1116 Views
  • 4 replies
  • 3 likes

Impossible to adjust volume level of local files on Android

PlanPremiumCountryUSADeviceMoto G5 PlusOperating SystemAndroid My Question or IssueI recently started the Spotify Premium trial on the recommendation of a friend, with one of the major selling points being the ability to upload local files to Spotify...

Casual Listener

Plan Premium Country USA Device Moto G5 Plus Operating System Android   My Question or Issue I recently started the Spotify Premium trial on the recommendation of a friend, with one of...

854 Views

0 replies

1 likes

  • 854 Views
  • 0 replies
  • 1 likes

Android Metadata (pictures) Not correct with Car Metadata (pictures)

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...

Visitor

Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock)   My Question or Issue Hi Guys   I a...

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Visitor

Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...

Mario

Spotify Legend

534 Views

1 replies

0 likes

bug
  • 534 Views
  • 1 replies
  • 0 likes

Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

Newbie

Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

Visitor

Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...

822 Views

0 replies

0 likes

Android
Back
bluetooth
Car
handsfree
previous track
  • 822 Views
  • 0 replies
  • 0 likes

Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

Newbie

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...

464 Views

0 replies

0 likes

Android
  • 464 Views
  • 0 replies
  • 0 likes

Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

Casual Listener

  Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...

629 Views

0 replies

0 likes

Technical Issues
  • 629 Views
  • 0 replies
  • 0 likes

Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Downloaded, but not streamable tracks won't play

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again. ---Plan: PremiumCountry: The NetherlandsDevice: Sony Xperia XZ Premium (G8141)Operating System: Android 9 My Question or Issue:I added some files that are ...

Casual Listener

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again.  --- Plan: Premium Country: The Netherlands Device: Sony Xperia XZ Premium (G814...

570 Views

0 replies

0 likes

Downloaded tracks
non streamable tracks
  • 570 Views
  • 0 replies
  • 0 likes