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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395870 Views

546 replies

35 likes

Account
Free
  • 395870 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

  • 8449 Views
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Lockscreen widget doesn't work on Samsung Galaxy S8

DeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueWhen I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeating the current song when I try it again, so I have to unlock my phone...

Newbie

Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue When I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeatin...

443 Views

0 replies

0 likes

  • 443 Views
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Spotify Connect not working on Android, iOS en macOS is working fine

Hi, using Spotify on Apple TV. Works great.Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my wifi. When it is playing (by using iOS or macOS) as ...

Visitor

Hi, using Spotify on Apple TV. Works great. Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
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Solved!! 'Waiting to download' local files on Android

PlanPremium CountrySingapore DeviceSamsung Galaxy 8 Operating SystemAndroid version 8.0.0 My Question or Issue Hi,I have been able to download/listen to local files on my Android for a period until recently.The Spotify app (on my Android) kept showin...

Casual Listener

  Plan Premium   Country Singapore    Device Samsung Galaxy 8   Operating System Android version 8.0.0   My Question or Issue   Hi, I have been able...

lufferdrop

Visitor

2294 Views

3 replies

1 likes

  • 2294 Views
  • 3 replies
  • 1 likes

When turning the screen off, Spotify pauses until the screen is back on again

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueHello everyone. I am really **bleep** off. I've been using Spotify for 5 years and this problem never seems to be fixed. Note, that my actual acc...

Visitor

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Hello everyone. I am really **bleep** off. I've been us...

493 Views

0 replies

0 likes

  • 493 Views
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deleting songs from playlist on mobile

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a big red X to remove the song? Other than that the an...

Casual Listener

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a b...

blakeanthony

Visitor

33629 Views

16 replies

11 likes

  • 33629 Views
  • 16 replies
  • 11 likes

Liked songs playlist isn’t showing for android TV app

PlanPremium CountrySingaporeDeviceNvidia Shield TVOperating SystemAndroid TV 8.0.1 My Question or IssueI can’t seem to find my liked songs playlist on my android TV app even if it’s my last played playlist. The solution I found for now is to play it ...

Casual Listener

Plan Premium  Country Singapore Device Nvidia Shield TV Operating System Android TV 8.0.1   My Question or Issue I can’t seem to find my liked songs playlist on my android TV app ...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

Songs pause when phone locks.

PlanStudent PremiumCountryUK DeviceSamsung 10Operating System My Question or Issue When my phone locks, or the screen goes into sleep mode, the music pauses. As soon as I unlock the phone or press the lock button and wake the screen up, the music pla...

Newbie

Plan Student Premium Country UK   Device Samsung 10 Operating System     My Question or Issue   When my phone locks, or the screen goes into sleep mode, the music paus...

Emilia_8

Community Legend

645 Views

1 replies

1 likes

Lock Screen Issues
Music pauses
  • 645 Views
  • 1 replies
  • 1 likes

Superuser Contribution Random play on filtered playlist negates filter

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018. This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my "Starred" playlist (say, to listen to only the songs by an ...

Regular

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018.   This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my...

thisrunson

Regular

862 Views

2 replies

0 likes

Android
filter
  • 862 Views
  • 2 replies
  • 0 likes

Song names not showing

PlanPremiumCountryFinlandDeviceOp6tOperating SystemAndroid 9, oos My Question or IssueI generally can't see a complete list of songs in the up next queue. See attachment. Sometimes it works, but usually not...

Newbie

Plan Premium Country Finland Device Op6t Operating System Android 9, oos   My Question or Issue I generally can't see a complete list of songs in the up next queue. See attachment. Som...

540 Views

0 replies

0 likes

  • 540 Views
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Multiple Song Entries for same song

PlanPremiumCountryUSA DeviceSanding gauzy s10eOperating SystemAndroid Oreo My Question or IssueI have downloaded liked songs and if I go to an album that I want to add a song from, the songs i already like don't show up as such so I will like it agai...

Casual Listener

Plan Premium Country USA  Device Sanding gauzy s10e Operating System Android Oreo   My Question or Issue I have downloaded liked songs and if I go to an album that I want to ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

My Spotify randomly pauses music?

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same pausing randomly thing, even when I'm navigating my ...

Casual Listener

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same p...

875 Views

0 replies

1 likes

bug
Galaxy S10
galaxy s8
Help
Music pausing
music stopping
Samsung
  • 875 Views
  • 0 replies
  • 1 likes

SD card downloads unusable with Android app, they are lost anytime the phone is rebooted

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. As soon as the phone finishes booting, a notificati...

Gig Goer

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. ...

CaptainDubious

Gig Goer

988 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps adding albums for download without me doing anything

Android 7.1. Samsung Galaxy S7, latest version of spotify. Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wifi, spotify started starting to download like 20 albums that...

Music Fan

Android 7.1. Samsung Galaxy S7, latest version of spotify.   Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wi...

303 Views

0 replies

0 likes

  • 303 Views
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Spotify suddenly stopped playing sound in car through bluetooth or android auto

PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System Android My Question or IssueYesterday when playing through my car stereo on android auto the sound suddenly stopped. It now won't play through Bluetooth either. The app and car stereo s...

Visitor

  Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System  Android    My Question or Issue Yesterday when playing through my car stereo on android auto t...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes

Can't download any local files onto mobile

Plan: Family PremiumCountry: United StatesDevice: LG G7 ThinQOperating System: Android 9 on phone, Windows 10 on computerMy Question or Issue: I can't download local files from my computer to my phone. I used to be able to do it, but then I wanted to...

Visitor

  Plan: Family Premium Country: United States Device: LG G7 ThinQ Operating System: Android 9 on phone, Windows 10 on computer My Question or Issue: I can't download local files from my com...

ofthemasses

Regular

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving albums doesn't save songs?

PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen I saved albums in the past, all the songs in that album would also be saved to my library. That hasn't been the case since the latest update, and I want...

Casual Listener

Plan Premium Country Canada Device Google Pixel 2 XL Operating System Android 9   My Question or Issue When I saved albums in the past, all the songs in that album would also be saved ...

alv21

Visitor

4259 Views

14 replies

11 likes

Android
Premium
saving music
saving songs
  • 4259 Views
  • 14 replies
  • 11 likes

Spotify Connect does not work with Alexa

PlanPremiumCountry US DeviceGalaxy Note 10 plus and S9 PlusOperating SystemAndroid 9 My Question or IssueApp version 8.5.21.754 betaWhen you choose Echo from the Spotify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app a...

Roadie

Plan Premium Country US   Device Galaxy Note 10 plus and S9 Plus Operating System Android 9   My Question or Issue App version 8.5.21.754 beta When you choose Echo from the Spoti...

ooblix

Casual Listener

7003 Views

11 replies

0 likes

Alexa
Alexa Echo
Spotify Conect
  • 7003 Views
  • 11 replies
  • 0 likes

Bluetooth issue

PlanPremiumCountryUK DeviceOnePlus 6When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't display that it's playing and there is no sound coming from the car or phone. ...

Visitor

  Plan Premium Country UK  Device OnePlus 6 When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't di...

500 Views

0 replies

0 likes

  • 500 Views
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Filtering Music on Android

PlanStudent PremiumCountryUSADeviceOnePlus 6T My Question or IssueSo I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked songs" box and it would only play Bradio songs, whether I have it on shuffle or not...

Casual Listener

  Plan Student Premium Country USA Device OnePlus 6T   My Question or Issue So I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked son...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

The New UI Sucks

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A couple months of this and I still hate it. The libr...

Regular

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A ...

whbale

Music Fan

3815 Views

4 replies

5 likes

  • 3815 Views
  • 4 replies
  • 5 likes