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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535240 Views

78 replies

3 likes

  • 535240 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Spotify says offline while on WiFi (OnePlus)

PlanPremiumCountryNl DeviceOneplus6Operating SystemAndroid My Question or IssueI have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft reboot doesn't work. A reinstall did help but the problem repeated in less than a couple of da...

Casual Listener

Plan Premium Country Nl   Device Oneplus6 Operating   System Android   My Question or Issue I have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft re...

581 Views

0 replies

0 likes

OnePlus 6t
  • 581 Views
  • 0 replies
  • 0 likes

Stuck app in android

PlanPremiumCountryIsrael DeviceOnepluse 5TOperating SystemAndroid 8.1.0 My Question or IssueWhen I search for a song and then press the track to turn it on, the whole app gets stuck Please help me

Regular

Plan Premium Country Israel  Device Onepluse 5T Operating System Android 8.1.0   My Question or Issue When I search for a song and then press the track to turn it on, the whole ap...

wanpela

Newbie

1370 Views

3 replies

1 likes

  • 1370 Views
  • 3 replies
  • 1 likes

Canvas totally missing...

PlanPremiumCountryUS Operating System(Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I even tried logging in again.

Visitor

Plan Premium Country US   Operating System (Android Q )   My Question or Issue   I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I...

716 Views

0 replies

1 likes

Canvas
  • 716 Views
  • 0 replies
  • 1 likes

Offline message when not offline

PlanSpotify PremiumProvidert-mobile unlimitedCountryNetherlandsDeviceNokia 8Operating SystemAndroid 9, latest android security patchApp version8.5.33.831 My Question or IssueThe no internet detected message repeatedly keeps popping up during the day ...

Casual Listener

Plan Spotify Premium Provider t-mobile unlimited Country Netherlands Device Nokia 8 Operating System Android 9, latest android security patch App version 8.5.33.831   My Question or...

knxt

Casual Listener

712 Views

2 replies

1 likes

  • 712 Views
  • 2 replies
  • 1 likes

Problema Spotify - whatsapp

Buenas tardes !He comprado el realme 5 pro de 8Gb/128Viene con color 6 de firmwareAl emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensajes se para la música unos 5 segundos, y de manera aleatori...

Visitor

Buenas tardes ! He comprado el realme 5 pro de 8Gb/128 Viene con color 6 de firmware Al emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensaje...

979 Views

0 replies

0 likes

  • 979 Views
  • 0 replies
  • 0 likes

Music keeps pausing on both iPhone and Windows

PlanPremiumCountryCanadaDevice(iPhone 6s, Asus laptop)Operating System(iOS 10, Windows 10) My Question or IssueMy music keeps pausing randomly whenever the app is connected to the internet. I have already tried:1) logging out from all devices and rel...

Visitor

Plan Premium Country Canada Device (iPhone 6s, Asus laptop) Operating System (iOS 10, Windows 10)   My Question or Issue My music keeps pausing randomly whenever the app is connected t...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't normalize volume

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely listen to Classic while Believer almost blew my eardru...

Newbie

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely lis...

dakjek

Casual Listener

1975 Views

3 replies

0 likes

  • 1975 Views
  • 3 replies
  • 0 likes

Spotify uses internal storage instead of card - Android 9 card formatted as Internal Storage

When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly.I don't see any option in Spotify Settings "other" section that would allow to ...

Newbie

When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly. I don't see any option in ...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Songs skip/lag with decent wifi connection?

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music it is sluggish. Other apps like youtube buffer vid...

Newbie

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music...

ClareR

Visitor

1824 Views

1 replies

5 likes

  • 1824 Views
  • 1 replies
  • 5 likes

Spotify frequently stuck in offline mode

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...

Regular

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....

oakstream

Casual Listener

1616 Views

2 replies

1 likes

  • 1616 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shows offline until restarted

CountrySwedenDeviceSONY Xperia 1, SONY Xperia XZ Operating SystemAndroid Pie (or older on Xperia XZ).Spotify version:8.5.33.831 My Question or IssueSometimes (quite often), when the connection to Spotify is lost, the connection does not come back unt...

Casual Listener

Country Sweden Device SONY Xperia 1, SONY Xperia XZ   Operating System Android Pie (or older on Xperia XZ). Spotify version:8.5.33.831   My Question or Issue Sometimes (quite ofte...

oakstream

Casual Listener

3037 Views

8 replies

10 likes

  • 3037 Views
  • 8 replies
  • 10 likes

Can't change download location

PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueRestarting my phone, there was some notification about reading my SD card, and all of a sudden, 6000 songs queued up to download. I'd recently re-downloaded all my music,...

Casual Listener

Plan Premium Country Canada   Device LG G6 Operating System Android   My Question or Issue Restarting my phone, there was some notification about reading my SD card, and all of a...

818 Views

0 replies

0 likes

  • 818 Views
  • 0 replies
  • 0 likes

refrescar canciones offline dañadas

Plan PremiumCountry MXDevice Moto G5Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y aparecen en varias playlists... cómo puedo refrescar esas canciones (volverlas a desc...

Visitor

Plan Premium Country MX Device Moto G5 Operating System Android 8.1.0   My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y apar...

683 Views

0 replies

0 likes

Premium
refresh
  • 683 Views
  • 0 replies
  • 0 likes

Spotify hangs in Android Auto until re-started

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueWhen I launch Spotify from Android Auto, it comes up but it does not seem to recognize that it has a data connection and will not play music and the "Songs" o...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue When I launch Spotify from Android Auto, it comes up but it does not seem to recog...

800 Views

0 replies

2 likes

  • 800 Views
  • 0 replies
  • 2 likes

Spotify notification window keeps on dissappearing

yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDeviceHuawei Y6 2018Operating SystemAndroid 8My Question or IssueThis started happening shortly after I canc...

Newbie

yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device Huawei Y6 2018 Operating System Andr...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

[Android] Liked Songs are not synching between mac/pc and android device

PlanPremiumUSA Device(LG V20)Operating System(Android ) My Question or IssueLiked songs are not synching between android device after being added from a mac. When playings the song on the mac, I can see the song with a "green heart" next to it, on my...

Regular

Plan Premium USA   Device (LG V20) Operating System (Android )   My Question or Issue Liked songs are not synching between android device after being added from a mac. When playin...

560 Views

0 replies

1 likes

Android
liked songs
synching
  • 560 Views
  • 0 replies
  • 1 likes

Playlist radio doesn't work on Android

PlanPremiumCountryFinland DeviceHuawei P20Operating SystemAndroid My Question or IssueHi! I have a problem with my playlist radio station. Everytime I try to open it, I get a notification that says "Radio station can't be opened right now, try again ...

Visitor

  Plan Premium Country Finland   Device Huawei P20 Operating System Android   My Question or Issue Hi!  I have a problem with my playlist radio station. Everytime I t...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Not connecting to Chromecast Audio

Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the common tricks such as, restarting App, restarting WiFi, rebooting chr...

Casual Listener

Hi there,   Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the c...

mikes124

Regular

1160 Views

3 replies

1 likes

  • 1160 Views
  • 3 replies
  • 1 likes

Can't play local files on my Android phone

PlanPremiumCountryUKDeviceSamsung Galaxy J16 My Question or IssueI have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings for Local Files. I have no problem playing them on my desktop. However,...

Visitor

Plan Premium Country UK Device Samsung Galaxy J16   My Question or Issue I have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings...

Luan

Spotify Star

908 Views

1 replies

0 likes

Android
local files
Mobile
  • 908 Views
  • 1 replies
  • 0 likes

Traveling abroad for a week, says I have no internet connection

I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I had full service. It should be noted that my phone i...

Casual Listener

I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I h...

TacticalKarma

Casual Listener

1496 Views

5 replies

3 likes

  • 1496 Views
  • 5 replies
  • 3 likes