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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
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DeviceSony Xperia E5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo I'm having the weirdest issue with Spotify on my phone. Everything used to work perfectly fine up until a few days ago, when I noticed that some tracks in my downloade...
PlanPremiumCountrynederlandDeviceoneplus 7t pro mclaren Operating Systemandroid 10 My Question or IssueI had at first a samsung s8 and when it connected to my car and i wanted to play music i touched the screen and it played music from the spotify ap...
PlanPremiumCountryUSDevicePixel 2Operating SystemAndroid My Question or IssueThe latet app update totally breaks any playlist ordering that existed prior to the update. I had all of my playlists sorted alphabetically (which is still the case on the d...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have an Alexa hooked up to speakers in my living room, which I use to play music with Spotify connect. Using my phone to change the music works until I...
PlanPremiumCountryUnited StatesDeviceLG G7 ThinQOperating SystemAndroid My Question or IssueI have deleted the songs and albums multiple times but the app keeps re-liking and re-downloading them. I have removed every liked artist, album, and song to ...
PlanPremiumCountryIndonesia DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0 My Question or IssueI see that a new feature of lyrics has been added to Spotify but I can't see any lyrics on it. How do I fix this? By the way, thank you SOO m...
PlanPremiumCountryNorwayDeviceSamsung s8 and samsung s10Operating SystemAndroid Oreo My Question or IssueThe music stops and starts, and stop en starts, during playing music while the phone is not aktive in use. If i hold the phone and use it, it pla...
Plan Premium DeviceMoto G6 Operating SystemAndroid 9 IssueSince the last update (8th November 2019) when regularly using Spotify my phone has randomly crashed. Upon restarting all downloads are gone and Spotify will try an re-download. I am using an ...
PlanPremiumCountryTaiwanDevicePixel 3Operating SystemAndroid 10My Question or Issuesince i clicked a song of the playlistit force me to follow and download the playlisteverytime when i try to stop following the playlist and delete these downloaded so...
PlanFreeCountryRomania DeviceSamsung S7Operating SystemAndroid 8.0.0 My IssueI have subscribed to a podcast 2 months ago. I have had access to all episodes for the last 2 months. Yesterday I noticed that I can only see a few episodes from the last we...
Plan PremiumCountry Canada DeviceLG G6, LG G5, Nexus 7 (2013) and windows desktopOperating SystemLG G6 Android 8.0.0, LG G5 Android 6.0, Nexus 7 Android 6.0.1, Desktop Windows 10 My Question or Issue After the most recent Spotify update this past wee...
PlanPremiumCountryUnited statesDeviceSamsung galaxy note 10+Operating SystemAndroid My Question or IssueSo on Spotify on my phone when I open any other apps the volume lowers even though I have sound muted for other apps and it's actually very frustr...
I have my spotify account with my current email, and I have my FACEBOOK account with an email account that I used before. However, when I try to connect FACEBOOK in the spotify app, an error occurs and does not connect.I appreciate your help.PlanPrem...
Hello everyone. Spotify is very slow on my Samsung Galaxy S8. Opening settings takes longer than 1 minute. Opening my playlists takes more than 30 seconds. Opening a song also takes longer than 30 seconds. If I close Spotify, it will continue to play...
PlanPremiumCountryGermanyDeviceOnePlus 3TOperating SystemAndroid 9Spotify Version8.5.31.676 IssueStoryline is pushed over the player controls. Reopening the player fixes the issue.The heads-up notification present in the screenshot is not relevant; Q...
PlanFree/PremiumCountry Devicegalaxy s10, pcOperating Systemwindows 10 , My Question or IssueIf a list of `liked songs` is downloaded, will it update automaticaly and remove/delete a song when a song is simply unliked?Thanks
PlanFree/PremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueWhenever I attempt to load up a page, either for an album, playlist, or artist, it takes around 3-5 minutes to load. The is quite annoying, especial...
PlanPremiumCountryFINDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10 My Question or IssueSpotify is offline and won't stay online for more than 5-20 minutes at a time after I reinstall it. I've restarted it, deleted cache, reinstalled it,...
Premium PlanCountry - South Africa DeviceSamsung J7Operating SystemAndroid My Question or IssueHi thereMy phone app stopped working. It says I am offline.I was able to send a link to my email address to listen for a few hours. This stopped working to...
PlanPremiumDeviceChromebookOperating SystemChrome OS The phone app is amazing, don't get me wrong, but the fact that the Chrome OS app is literally just the phone app on the computer is ridiculous. The app, although sufficient in its ability to play ...