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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115311 Views

27 replies

4 likes

  • 115311 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231767 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231767 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591329 Views

79 replies

3 likes

  • 591329 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485751 Views

580 replies

42 likes

Account
Free
  • 485751 Views
  • 580 replies
  • 42 likes

Superuser Contribution Instagram story sharing not working

PlanPremiumCountryThe NetherlandsDeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueI try to share music on instagram stories and it just freezes into a black screen.

Casual Listener

Plan Premium Country The Netherlands Device Samsung S10+ Operating System Android 9   My Question or Issue I try to share music on instagram stories and it just freezes into a black sc...

Katerina

Spotify Legend

9175 Views

5 replies

23 likes

  • 9175 Views
  • 5 replies
  • 23 likes

Spotify Web Player Is Not Working

Hello Friends,Spotify Web player is not working for me. Any idea what could be going wrong with it?

Newbie

Hello Friends, Spotify Web player is not working for me. Any idea what could be going wrong with it?    

cedric_heinrich

Casual Listener

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when hiding songs in Genre Radios "Sorry, we can't improve your station right now."

PlanPremiumCountryUKDeviceHuawei P SmartOperating SystemAndroidMy Question or IssueWhen I try to hide a song in a genre radio (the radios you get when you tap 'Play Radio' on a genre's page), I get an error message which says "Sorry, we can't improve...

Regular

Plan Premium Country UK Device Huawei P Smart Operating System Android My Question or Issue When I try to hide a song in a genre radio (the radios you get when you tap 'Play Radio' on a genr...

Guido

Spotify Legend

2489 Views

5 replies

7 likes

Android
Hide songs
Radio
Radio Stations
  • 2489 Views
  • 5 replies
  • 7 likes

[Android] Playing songs bug

Spoiler (Highlight to read) I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, implying the song is playing but the timeline do...

Newbie

      I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, i...

1307 Views

0 replies

2 likes

Android
  • 1307 Views
  • 0 replies
  • 2 likes

Spotify Overrides Last.fm Scrobbles, publishes the same song multiple times a day

PlanFreeCountryUSA DeviceGoogle Pixel 3 XLOperating SystemAndroid 10 My Question or IssueI was having problems with last.fm publishing a seemingly random song 100+ times a day. It turns out it was Spotify posting the first track of a playlist to the ...

Visitor

Plan Free Country USA   Device Google Pixel 3 XL Operating System Android 10   My Question or Issue I was having problems with last.fm publishing a seemingly random song 100...

863 Views

0 replies

0 likes

last.fm
last.fm for android
Last.fm for Spotify
scrobbling
  • 863 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android switching storage automatically Why has this been fixed yet?

This has been a issue for years, why hasn't the storage auto switch been fixed yet? If I set it to SD card as default why does it still change back to internal and cause my phone to fill up? Come on Spotify, fix this issue PlanPremiumCountryUSADevice...

Casual Listener

This has been a issue for years, why hasn't the storage auto switch been fixed yet? If I set it to SD card as default why does it still change back to internal and cause my phone to fill up? Come on ...

createcat

Casual Listener

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Inappropriate Daily Mixes

PlanFree/PremiumCountry HungaryDeviceXiaomi MI A1Operating SystemAndroid 8.1 My Question or Issue Dears, Starting from today Daily Mix provided to me daily (all 6 Daily mixes) aren't appropriate and selected based on just some tracks from my Favorite...

Casual Listener

Plan Free/Premium Country  Hungary Device Xiaomi MI A1 Operating System Android 8.1   My Question or Issue  Dears, Starting from today Daily Mix provided to me daily (all 6 D...

Notbobby

Casual Listener

2362 Views

5 replies

2 likes

  • 2362 Views
  • 5 replies
  • 2 likes

Presave

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Casual Listener

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

790 Views

0 replies

0 likes

  • 790 Views
  • 0 replies
  • 0 likes

Albums that are unavailable are not greyed out, but still can't be played.

If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the tracks greyed out as intended. Not sure if this is a...

Visitor

If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the t...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

STILL can't share to Instagram Stories

PlanPremiumCountryBrazilDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueIt has been over 1.5 year after the release of this feature, and I still don't have this feature enable. Even with a flagship phone, even with latest version of An...

Casual Listener

Plan Premium Country Brazil Device Pixel 3 XL Operating System Android 10   My Question or Issue It has been over 1.5 year after the release of this feature, and I still don't have thi...

Luan

Spotify Star

889 Views

1 replies

4 likes

Instagram
Instagram Stories
  • 889 Views
  • 1 replies
  • 4 likes

Autoplay Doesn't Work

PlanPremiumCountryThailand DeviceGalaxy Note 10Operating SystemAndroid Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that shuffle and replay button is off and I also turn on autoplay in setting already.

Visitor

Plan Premium Country Thailand   Device Galaxy Note 10 Operating System Android Pie   My Question or Issue   My Autoplay doesn't work when my playlists end. I'm sure that sh...

Luan

Spotify Star

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

How to run two APKs of Spotify without root?

DeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueDoes anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two Spotify accounts without spending time on switching accounts by logging in an...

Roadie

  Device Galaxy S8 Operating System Android 9   My Question or Issue Does anyone know how to run two APKs of Spotify without the use of root? My intention behind this is to run two S...

1090 Views

0 replies

0 likes

apk
two versions
  • 1090 Views
  • 0 replies
  • 0 likes

Notification Bar Missing

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI've noticed that the Spotify bar that is usually present in the notification bar when the app is running (has the pause and skip ...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue I've noticed that the Spotify bar that is usually...

Emilia_8

Community Legend

3885 Views

1 replies

1 likes

  • 3885 Views
  • 1 replies
  • 1 likes

Spotify security is a joke

PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...

Casual Listener

  Plan ALL Country ALL Device ALL Operating System ALL   My Question or Issue A lot of my friends have been kicked out of their family plan lately and we have some 13 year old ki...

sirgeonie

Newbie

5601 Views

4 replies

2 likes

  • 5601 Views
  • 4 replies
  • 2 likes

Bring back three dots Add/modify options in main views.

PlanPremiumCountryNetherlandsDeviceoneplus 3tOperating SystemAndroid 9.0.6 My Question or IssueSince update it is less straight to access... Menu when in artist view to add modify to queue/playlist etc Now process is not optimized and requires multip...

Casual Listener

Plan Premium Country Netherlands Device oneplus 3t Operating System Android 9.0.6       My Question or Issue Since update it is less straight to access... Menu when in arti...

Luan

Spotify Star

1633 Views

5 replies

0 likes

Add options
Add to Queue
modifier
  • 1633 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connecting to a coworker phone

Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...

Casual Listener

Hello all, I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify.   Spotify connect is ...

Mario

Spotify Legend

2585 Views

8 replies

2 likes

Android
Connect
  • 2585 Views
  • 8 replies
  • 2 likes

Superuser Contribution Add To Homescreen Inconsistent

PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...

Roadie

Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android)   My Question or Issue My issue is that this feature has been acting inconsistently, for a ...

Peter

Spotify Legend

1070 Views

1 replies

0 likes

buttons
Homescreen icons
  • 1070 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen image hijacking

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...

Visitor

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I...

Peter

Spotify Legend

782 Views

1 replies

2 likes

  • 782 Views
  • 1 replies
  • 2 likes

Superuser Contribution Disable album art on lock screen

Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.

Casual Listener

Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10   My Question or Issue Can't ...

Peter

Spotify Legend

2567 Views

1 replies

1 likes

  • 2567 Views
  • 1 replies
  • 1 likes

Superuser Contribution When adding a song to a playlist I can't choose a sorting method for the playlists

PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...

Casual Listener

Plan Premium Country Netherlands Device Motorola Moto G5 plus Operating System Android 8.1   My Question or Issue Recently I got a new UI that changed how my playlists were sorted. I h...

Peter

Spotify Legend

886 Views

2 replies

7 likes

  • 886 Views
  • 2 replies
  • 7 likes