Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387236 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountrySingapore.DevicePixel 2XLOperating SystemAndroid 10. My Question: Is there a way to determine in the mobile version if a song is already in an existing playlist as you add it? If you try to add a song and it's already in the 'same' ...
Plan Premium Country Singapore. Device Pixel 2XL Operating System Android 10. My Question: Is there a way to determine in the mobile version if a song is already in...
959 Views
0 replies
1 likes
PlanPremiumCountryUSDevice(Moto X4, Amazon Echo, Google Home Hub, Windows 10 Browser)My Question or IssueTitle, none of Post Malone's library will play across my devices. I've tried several. If I click/tap any song in his library nothing happens. Eve...
Plan Premium Country US Device (Moto X4, Amazon Echo, Google Home Hub, Windows 10 Browser) My Question or Issue Title, none of Post Malone's library will play across my devices. I've tri...
1014 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceXiaomi Pocophone F1Operating SystemMIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM)Spotify Version: 8.5.2.759 My Question or Issue"Filter" button in my library above can be seen, but it can not be tapped. When I tap on it, ...
Plan Premium Country Germany Device Xiaomi Pocophone F1 Operating System MIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM) Spotify Version: 8.5.2.759 My Question or Issue "Filter" butt...
306 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid 9My Question or IssueWhen I try to share a song on IG's stories, the font of the picture is chopped/blurry, like really low detail. Tried uploading with and without wifi, same problem.
Plan Premium Country Device Samsung S10e Operating System Android 9 My Question or Issue When I try to share a song on IG's stories, the font of the picture is chopped/blurry, like re...
267 Views
0 replies
0 likes
Plan PremiumFree/PremiumCountry USA Device OnePlus 6T(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI stream over two devices - a Sony BluRay player at home and F...
Plan Premium Free/Premium Country USA Device OnePlus 6T (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) ...
473 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceS10+My Question or Issue Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some random music appears to be playing on spotify web. I'm already changed the passw...
Plan Premium Country Brazil Device S10+ My Question or Issue Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some ...
Community Legend
342 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceHonor 6Operating SystemAndroid 6 (Marshmallow) My Question or IssueI noticed recently that spotify now automatically downloads any liked albums, which is really annoying, because there's no option to turn this off. If I ...
Plan Premium Country Norway Device Honor 6 Operating System Android 6 (Marshmallow) My Question or Issue I noticed recently that spotify now automatically downloads any liked albums,...
Casual Listener
943 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceLG G7 ThinQOperating SystemAndroid Pie My Question or IssueThe issue is that followed artists don't load in the artists screen, depeding on connection. What I see is one of three things, based on my context:1 - (on Wifi, bu...
Plan Premium Country US Device LG G7 ThinQ Operating System Android Pie My Question or Issue The issue is that followed artists don't load in the artists screen, depeding on ...
Casual Listener
966 Views
4 replies
3 likes
I downloaded the Spotify app from the Google Playstore on my Xperia Phone,As i do so, my Sandisk SD card became corrupt and had to be wiped to fix this, will this happen again in the future? i lost alot of photos and app data so this has been extemel...
I downloaded the Spotify app from the Google Playstore on my Xperia Phone, As i do so, my Sandisk SD card became corrupt and had to be wiped to fix this, will this happen again in the future? i lost...
Casual Listener
1970 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
3558 Views
0 replies
3 likes
PlanPremiumCountryGermanyDeviceHuawei P smartOperating SystemAndroid 9 My Question or IssueHi everyone. Every time I turn on Spotify connect on my phone, it downloads 50 songs. Why is this possible? I have activated "Very good quality". Can that spil...
Plan Premium Country Germany Device Huawei P smart Operating System Android 9 My Question or Issue Hi everyone. Every time I turn on Spotify connect on my phone, it downloads...
Spotify Star
695 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid Oreo I don't use the "download" feature but Spotify is forcing it on me.When I launch the app, a random album or playlist I recently played will attempt to be downloaded. It only occurs when...
Plan Premium Country USA Device OnePlus 6 Operating System Android Oreo I don't use the "download" feature but Spotify is forcing it on me. When I launch the app, a random album or p...
Visitor
1285 Views
3 replies
1 likes
I'm trying to get my spotify in full screen mode the way that it'd hide my android notification bar it worked for a few time (see below) but then it reappeared again PlanPrenium CountryFrance DeviceHuawei p30 Operating SystemAndroid 9.1.0 My Question...
I'm trying to get my spotify in full screen mode the way that it'd hide my android notification bar it worked for a few time (see below) but then it reappeared again Plan Prenium Count...
Casual Listener
1437 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung galaxy S9Operating SystemWhatever the latest update one is. Sorry, not sure how to check.My Question or IssueSo I got a soundtrack filled with some songs from one of my favourite movies. None of the songs are ...
Plan Premium Country Australia Device Samsung galaxy S9 Operating System Whatever the latest update one is. Sorry, not sure how to check. My Question or Issue So I got a soundtrack filled wi...
407 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueThe equaliser in Spotify will not work if the device is paired when the lock screen is engaged. It only works when I open the phone with my fingerprint. This...
Plan Premium Country Australia Device Samsung Note 8 Operating System Android 9 My Question or Issue The equaliser in Spotify will not work if the device is paired when the lock scre...
534 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10.0 My Question or IssueWhen listening to a downloaded playlist in offline mode, the song title and cover art do not get updated on the Android Auto screen as the songs change. This was ...
Plan Premium Country Canada Device Pixel 2XL Operating System Android 10.0 My Question or Issue When listening to a downloaded playlist in offline mode, the song title and cover art ...
741 Views
0 replies
1 likes
Hi, For some reason my offline playlists keep redownloading each day.Actions taken on 31/10/2019:- Turned offline off for all playlists- Deleted cache- Uninstalled Spotify App- Removed all offline devices from the web portal- Reset my password- Reins...
Hi, For some reason my offline playlists keep redownloading each day. Actions taken on 31/10/2019: - Turned offline off for all playlists - Deleted cache - Uninstalled Spotify App - Rem...
Casual Listener
1159 Views
2 replies
3 likes
PlanPremium DeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueI Am having an issue mainly when I am playing music through a device. There will be a song playing and I want to pick another. I go into the library and find the song, cl...
Plan Premium Device Samsung Galaxy S10 Operating System Android My Question or Issue I Am having an issue mainly when I am playing music through a device. There will b...
328 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSince a week or so Spotify on Android won't play most of the songs (mp3s) that I imported on my laptop. They are greyed out in the playlists, even thou...
Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android My Question or Issue Since a week or so Spotify on Android won't play most of the songs ...
631 Views
0 replies
0 likes
Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?
Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?
537 Views
0 replies
0 likes
