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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueshuffle is off but the song after one jumps randomly to another. it doesnt fixed yet its goes on an...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue shuffle is off but t...
Community Legend
483 Views
1 replies
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The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscription yesterday. Tried logging in and out, reinstallin...
The app is working well when downloading, looking for songs, etc., but when I start playing any music, it plays and crashes within 3 seconds. It was working perfectly until I paid for the subrscripti...
Spotify Legend
526 Views
1 replies
0 likes
PlanPremiumCountryIEDeviceSamsung Galaxy S9+Operating SystemAndroid 8 My Question or IssueWhenever i open the spotify app, it tries to log me in, tries to switch the screen to Library or Search and back to the login where it automatically tries to lo...
Plan Premium Country IE Device Samsung Galaxy S9+ Operating System Android 8 My Question or Issue Whenever i open the spotify app, it tries to log me in, tries to switch the ...
Community Legend
2197 Views
2 replies
0 likes
PlanPremium Family PlanCountryUSADevice(Samsung Galaxy 7)Operating System(Android Oreo) My Question or IssueWhen I open the spotify app on my phone and go to a playlist, I click on the 'dots' next to a song for 'more options', the menu screen doesn't...
Plan Premium Family Plan Country USA Device (Samsung Galaxy 7) Operating System (Android Oreo) My Question or Issue When I open the spotify app on my phone and go to a p...
Spotify Star
741 Views
1 replies
2 likes
PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 9? My Question or IssueI listen to Spotify using the desktop client for Mac on a regular basis, and it frequently and repeatedly opens the app on my Android phone despite the app being...
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android 9? My Question or Issue I listen to Spotify using the desktop client for Mac on a regular basis, and ...
Music Fan
507 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei Mate 9 Operating AndroidMy Question or IssueFor some reason the app crashes when I type in "9," (because I looking for the song 9,000 miles by Pendulum). So I thought i report this weird bug to you.
Plan Premium Country Germany Device Huawei Mate 9 Operating Android My Question or Issue For some reason the app crashes when I type in "9," (because I looking for the song 9,000...
Community Legend
395 Views
1 replies
0 likes
PlanPremium (Student)CountryIndia DeviceMoto One PowerOperating SystemAndroid Pie (running the latest update) I cannot go to the previous track using media control buttons on neither my Boult Audio Tru5ive nor my Sennheiser CX-275s. I am able to play...
Plan Premium (Student) Country India Device Moto One Power Operating System Android Pie (running the latest update) I cannot go to the previous track using media control butto...
Community Legend
1095 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueSpotify playback (both music and podcasts) randomly pauses (roughly every 15 mins). It shows as still playing in the mini-window I can drag down from my notificatio...
Plan Premium Country UK Device Google Pixel 2 Operating System Android 9 My Question or Issue Spotify playback (both music and podcasts) randomly pauses (roughly every 15 mins). ...
Community Legend
817 Views
2 replies
0 likes
Plan PremiumCountry Germany Device Xiaomi Redmi Note 4X / 5Operating System Android 9 Pie Hello everybody. I have the same problem for a long time: Spotify decides to remove all songs himself. This happens as follows: Android regularly checks the fil...
Plan Premium Country Germany Device Xiaomi Redmi Note 4X / 5 Operating System Android 9 Pie Hello everybody. I have the same problem for a long time: Spotify decides...
Community Legend
586 Views
1 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...
Plan Premium Country United States of America Device LG G6 Operating System Android My Question or Issue I just git my new phone, because I needed something compatible with my new di...
Casual Listener
995 Views
4 replies
0 likes
The equalizer is not showing up can someone tell how to get it and I have premium
The equalizer is not showing up can someone tell how to get it and I have premium
Spotify Legend
620 Views
2 replies
0 likes
The image in the notification bar is not of normal size. PlanPremiumCountryTurkey Device(Lg G5 )Operating System( Android Oreo )
The image in the notification bar is not of normal size. Plan Premium Country Turkey Device (Lg G5 ) Operating System ( Android Oreo )
Casual Listener
449 Views
1 replies
0 likes
PlanPremiumCountryIndonesia DeviceREDMI K20 proOperating SystemAndroid 9 My Question or IssueWhenever I use Spotify in my car and a call comes in, the music will stop for a second then continue playing. My ringtone didn't play and there was nothing o...
Plan Premium Country Indonesia Device REDMI K20 pro Operating System Android 9 My Question or Issue Whenever I use Spotify in my car and a call comes in, the music will stop fo...
Spotify Legend
1240 Views
1 replies
0 likes
PlanFreeCountryU.SDevice(SAMSUNG J7 pop)Operating System(Android 7.0 Nougat with SamsungExperience 8.1 Upgradable to Android 9.0 Pie with One UI ) My Question or IssueWhen I open spotify the home screen is blank. I've tired uninstalling and reinstall...
Plan Free Country U.S Device (SAMSUNG J7 pop) Operating System (Android 7.0 Nougat with SamsungExperience 8.1 Upgradable to Android 9.0 Pie with One UI ) My Question or I...
Community Legend
890 Views
5 replies
1 likes
PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...
Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002 My Question or Issue For multiple years, I have had my spotify playlist...
Newbie
2075 Views
6 replies
3 likes
PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid Pie My Question or IssuePlaylists that are sorted by album then exited will secondary sort in the order they are added instead of the album song order. The order can be temporarily fixed by...
Plan Premium Country Canada Device Pixel 2 Operating System Android Pie My Question or Issue Playlists that are sorted by album then exited will secondary sort in the order they are ...
1490 Views
0 replies
0 likes
I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the larger playlists. To do this, I need to play a song...
I use spotify on my Sony Android TV (not an android tv box), even though it started crashing a lot lately. I listen to playlists, since that's about all you can do anyways, but I like to shuffle the ...
1085 Views
0 replies
2 likes
Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
Visitor
5190 Views
6 replies
1 likes
PlanPremiumCountryUkDeviceSamsung note 9Operating SystemAndroid My Question or Issue Since a week or so ago whenever I try to launch Spotify from my home screen my launcher says Spotify isn't installed. Tried multiple reinstalls but nothing seems to ...
Plan Premium Country Uk Device Samsung note 9 Operating System Android My Question or Issue Since a week or so ago whenever I try to launch Spotify from my home screen my l...
Music Fan
466 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceAsus ZenFone 4Operating SystemAndroid 8.0 My Question or IssueWhen I play shuffle on an artist's plage, the automated playlist creates a playlist with duplicated songs immediately one after the other. You can see this in...
Plan Premium Country Brazil Device Asus ZenFone 4 Operating System Android 8.0 My Question or Issue When I play shuffle on an artist's plage, the automated playlist creates a...
454 Views
0 replies
0 likes
