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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851539 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851539 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17509 Views
  • 3 replies
  • 0 likes
  • 17509 Views
  • 3 replies
  • 0 likes

Superuser Contribution Radio Stations arent working as described....

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemAndroid My Question or IssueRadio Stations recently changed functionality. However even the new described functionality is not working for me. I create a station and it downloads a 50 song playlis...

  • Casual Listener
  • Plan Premium Country USA   Device OnePlus 6T Operating System Android    My Question or Issue Radio Stations recently changed functionality. However even the new described f...
  • DiazEA
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't share songs on instagram stories

PlanPremiumCountryIsraelDeviceXiaomi Pocophone F1Operating SystemAndroid Pie (Android 9)My Question or IssueI don't have the option to share songs on instagram after I tried to reinstall Spotify again and again.

  • Casual Listener
  • Plan Premium Country Israel Device Xiaomi Pocophone F1 Operating System Android Pie (Android 9) My Question or Issue I don't have the option to share songs on instagram after I tried to rein...
  • Eduardosaurio_
  • Newbie
  • 20019 Views
  • 4 replies
  • 6 likes
  • Instagram spotify premium
    Instagram Stories
  • 20019 Views
  • 4 replies
  • 6 likes

Unplayable music

Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?

  • Newbie
  • Hi, I always listen to the song "hit em up" -tupac but today I went to listen and the music was not touchable, why this? the rapper is dead, please, how do I fix this?
  • ThaKilla
  • Casual Listener
  • 460 Views
  • 4 replies
  • 1 likes
  • 460 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify in ultra power saving mode

PlanPremiumCountry France DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueWhen I (or when it automaticaly) lock my phone in ultra power saving mode, spotify stop playing musics after few seconds. I think this is caused by andro...

  • Casual Listener
  • Plan Premium Country  France  Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue When I (or when it automaticaly) lock my phone in ultra power savin...
  • Peter
  • Spotify Legend
  • 11106 Views
  • 6 replies
  • 3 likes
  • 11106 Views
  • 6 replies
  • 3 likes

Pause/Skip Lock Screen Issue

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid 9 (Pie) Spotify Version 8.5.0.735My Question or IssueOn lock screen music cannot be paused or forwarded/reversed to next/previous song. Started happening 4-9-19 Have already unintstalled and reins...

  • Newbie
  • Plan Premium Country US Device S10+ Operating System Android 9 (Pie) Spotify Version 8.5.0.735 My Question or Issue On lock screen music cannot be paused or forwarded/reversed to next/previo...
  • Nico
  • Community Legend
  • 228 Views
  • 1 replies
  • 1 likes
  • 228 Views
  • 1 replies
  • 1 likes

Lost artists and partial albums with update

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7 and PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueSince the latest update, I cannot look up saved songs by artist. Also, partial albums are gone from my albums list. I am a Premi...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy S7 and PC Operating System Android Oreo, Windows 10   My Question or Issue Since the latest update, I cannot look up saved song...
  • Kblev
  • Newbie
  • 2214 Views
  • 9 replies
  • 17 likes
  • Artist
    Update
  • 2214 Views
  • 9 replies
  • 17 likes

Superuser Contribution Where did my library songs list go?

I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists). a while ago an update occurred and the songs list disappeared on my mobile ...

  • Newbie
  • I've been using the premium for family for about 4 months now. at first in my library i had four lists: playlists, artists, albums, and songs (these are my downloaded lists).   a while ago an ...
  • Katerina
  • Spotify Legend
  • 680 Views
  • 1 replies
  • 1 likes
  • 680 Views
  • 1 replies
  • 1 likes

Samsung S10 and galaxy buds. Touchpads not working

Just recd s10 plus and galaxy buds. For some reason the touchpads won't change track, pause, etc. Work fine In other music apps. Anyone else have this problem and a possible fix ?

  • Casual Listener
  • Just recd s10 plus and galaxy buds.  For some reason the touchpads won't change track, pause, etc.  Work fine In other music apps.     Anyone else have this problem and a p...
  • staituk
  • Newbie
  • 14027 Views
  • 20 replies
  • 8 likes
  • 14027 Views
  • 20 replies
  • 8 likes

Solved!!Superuser Contribution Can't play songs in android auto

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel Operating SystemAndroid 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release My Question or IssueAndroid auto will not play any songs, either through the phone or the head unit. It displays the "Get...

  • Newbie
  • Plan Premium Country United Kingdom Device Google Pixel  Operating System Android 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release   My Question or Issue Android auto wi...
  • Katerina
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can no longer see Spotify in my Notification bar

PlanFreeCountryUSDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueThe spotify app no longer appears in my notification bar. Can't find a way to enable it in the settings.

  • Newbie
  • Plan Free Country US Device Google Pixel XL Operating System Android Pie   My Question or Issue The spotify app no longer appears in my notification bar. Can't find a way to enable it ...
  • Katerina
  • Spotify Legend
  • 41681 Views
  • 1 replies
  • 3 likes
  • 41681 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution can't find my public playlist from other account

Hi,I created a public playlist on a freshly creater premium account.I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different accounts, a free and a premium one.wth! I'm giving Spoti...

  • Music Fan
  • Hi, I created a public playlist on a freshly creater premium account. I can't find the playlist from other account (I search for by its unique name, with no results). Tried with 2 other different a...
  • Katerina
  • Spotify Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

  • Newbie
  • Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?
  • Katerina
  • Spotify Legend
  • 1924 Views
  • 2 replies
  • 1 likes
  • Mobile
  • 1924 Views
  • 2 replies
  • 1 likes

Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

  • Newbie
  • Plan Premium Country   Device Galaxy note 8 Operating System Android 9.0   My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...
  • 195 Views
  • 0 replies
  • 0 likes
  • New issue report
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Can only shuffle songs

PlanFreeCountryThe U.S.Operating SystemAndroid My Question or IssueCan't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle. This doesn't happen on my computer or iPad though. How can I change this?

  • Composer
  •   Plan Free Country The U.S. Operating System Android   My Question or Issue Can't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle....
  • Bittencourt
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline downloads are gone

Fix the **bleep** app!!! How hard can it be?! I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no longer doesn't. So everytime I need to redownload until I hit 3333...

  • Music Fan
  • Fix the **bleep** app!!! How hard can it be?!   I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no lo...
  • maartenva97
  • Music Fan
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Android - Spotify starts playing whenever an alarm is dismissed.

Plan: PremiumCountry: FinlandDevice: LG G6Operating System: Android 7.0 My Question or Issue:Spotify has an annoying behavior on my smartphone where it starts playing music by itself every time I dismiss or snooze a clock or calendar alarm or notific...

  • Newbie
  • Plan: Premium Country: Finland Device: LG G6 Operating System: Android 7.0   My Question or Issue: Spotify has an annoying behavior on my smartphone where it starts playing music by itself...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Hearted songs not showing Liked Songs playlist

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid My Question or IssueAbout 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences in songs that I had saved. I checked on a few that I had hearted and they now...

  • Casual Listener
  • Plan Free Country US Device LG V20 Operating System Android   My Question or Issue About 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences i...
  • Loxer
  • Spotify Star
  • 3663 Views
  • 1 replies
  • 0 likes
  • 3663 Views
  • 1 replies
  • 0 likes

Solved!! Library layout is faulty

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S10Operating SystemAndroid version 9 My library only shows Playlist, Artists, Albums under the music tab. I can not veiw songs, recently played and so on. The entire layout looks like it would if it...

  • Newbie
  • Plan Premium Country South Africa   Device Samsung Galaxy S10 Operating System Android version 9   My library only shows Playlist, Artists, Albums under the music tab. I can not v...
  • Nico
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't choose SD card to download

PlanPremiumCountry SpainDeviceRedmi note 5Operating SystemAndroid My Question or Issue: I need to download on SD card, i bought a 128gb microSD and now i can't find the option to download on SD card

  • Newbie
  • Plan Premium Country  Spain Device Redmi note 5 Operating System Android    My Question or Issue:  I need to download on SD card, i bought a 128gb microSD and now i can'...
  • Katerina
  • Spotify Legend
  • 612 Views
  • 2 replies
  • 0 likes
  • 612 Views
  • 2 replies
  • 0 likes