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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6396 Views

0 replies

7 likes

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Not finding downloaded playlists in new version

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Android Oreo) My Question or IssueIn the new version 8.5.18.932 I cannot find my downloaded playlists, but searching for the name of it. Is there any shortcuts I can use?

Newbie

Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue In the new version 8.5.18.932 I cannot find my downloaded playlists, ...

251 Views

0 replies

0 likes

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Superuser Contribution Spotify plays songs not on the album

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This is very annoying. What is causing this?

Casual Listener

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This...

Emilia_8

Community Legend

9302 Views

4 replies

0 likes

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Bug app on Android

Spotify PremiumCountry France Device Redmi Note 7Operating System Android Hi,For two days now, I am encountering a bug with the app on my phone. I tried to download a lot of podcasts yesterday, before travelling, and now I can't open the app on my ph...

Visitor

Spotify Premium Country France   Device Redmi Note 7 Operating System Android   Hi, For two days now, I am encountering a bug with the app on my phone. I tried to download a lot...

julianzap

Regular

411 Views

1 replies

0 likes

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Superuser Contribution Random Pausing

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid Pie My Question or IssueMusic is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I have to unlock my phone and reopen Spotify. I have reinstalled, reset, logg...

Casual Listener

Plan Premium Country USA Device Note 8 Operating System Android Pie   My Question or Issue Music is pausing randomly when I lock my phone, bluetooth, headphones, phone speakers, ext. I...

gregejack

Casual Listener

2460 Views

15 replies

5 likes

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  • 15 replies
  • 5 likes

Superuser Contribution Trouble searching downloaded songs!

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't download the song and thought I did. I can physicall...

Visitor

I have a premium account and for a few months now I have been noticing I have some songs in my library/ downloaded songs that I can not search when I am in offline mode. It's not that I just didn't d...

Petya

Community Legend

284 Views

1 replies

0 likes

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Superuser Contribution Cannot pause or play from lockscreen on Samsung

PlanFree/PremiumCountryUSADeviceSamsung Galaxy S1pOperating SystemAndroid Pie My Question or IssueI cannot pause music on my Spotify app from the lockscreen. I've completed the actions in the previous help articles of clearing the Cache as well as re...

Regular

Plan Free/Premium Country USA Device Samsung Galaxy S1p Operating System Android Pie   My Question or Issue I cannot pause music on my Spotify app from the lockscreen. I've completed t...

Samoz

Casual Listener

9458 Views

15 replies

3 likes

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I figured out that Google Assistant is not able to play music from Spotify if the app is in offline-

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

309 Views

0 replies

0 likes

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Spotiy stops when unlocking phone

PlanFamily/PremiumCountryUSaDeviceSamsung Note 8Operating SystemAndroid 9 (pie) My Question or IssueWhen streaming music at work on my bluetooth Gear Icon X, if i reach for the phone and unlock it using either the home buttoon or finger print reader,...

Newbie

Plan Family/Premium Country USa Device Samsung Note 8 Operating System Android 9 (pie)   My Question or Issue When streaming music at work on my bluetooth Gear Icon X, if i reach for t...

Joshs77

Visitor

594 Views

1 replies

0 likes

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Why does my Spotify keep kicking me off of my playlist in the middle of a song?

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my playlists. I'm a paying customer and so annoyed!.

Visitor

I live in Ohio and have a Premium Account. I listen to my playlist on my cell phone. I try to listen to my playlist and Spotify keeps kicking me off, mid song, and plays songs that are in none of my ...

Brunelicia

Community Legend

3664 Views

1 replies

0 likes

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Daily mixes don't display across platforms after liking then unliking

Hi! I'm a new premium member and I love the daily mixes. Problem is they have all disappeared across my platforms (android and OSX). This seems to have happened after I liked them and then decided to unlike them because I didn't want them in my list ...

Casual Listener

Hi!  I'm a new premium member and I love the daily mixes.  Problem is they have all disappeared across my platforms (android and OSX).  This seems to have happened after I liked them a...

ryanfedyk

Casual Listener

435 Views

1 replies

0 likes

Daily Mixes
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[Android] Daily Mix problems on Andriod

Hi I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone. Release radar and discover weekly work fine. All work on windows app. I've cleared the storage on the app - and then reinstalled 7gb of music. No change.I've deleted th...

Newbie

Hi   I'm unable to see or play any of the daily mix selctions (1 to 4) on my phone.  Release radar and discover weekly work fine.     All work on windows app.  ...

276 Views

0 replies

0 likes

Android
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Fed up with new updates & song limitations of 10k songs. Goodbye to a loyal customer.

Duration6 years+PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating System Android My Question or IssueI used to love Spotify!! I am so incredibly irritated & agrivated with the updates & restrictions Spotify has made lately. 1st, they reformat the...

Casual Listener

Duration 6 years+ Plan Premium Country USA Device Samsung Galaxy S7 Operating System  Android   My Question or Issue I used to love Spotify!! I am so incredibly irritated & ...

574 Views

0 replies

6 likes

Limits
maximum number of songs
updates
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How to use the notification slider controls

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWe have been pointed to the Notification Slider controls to replace the functionality of the "retired" widget. What are the steps involved in getting these controls alw...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue We have been pointed to the Notification Slider controls to replace the functionality of the...

user-removed

Not applicable

618 Views

1 replies

0 likes

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Playback stops and spotify killed when using Android Auto

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid 9 My Question or IssueWhen using Android Auto, spotify quite often not only stops playback, but disapears from the current media selection. Tried reinstalling.Tried closing all other apps be...

Music Fan

Plan Premium Country UK Device Samsung S8 Operating System Android 9   My Question or Issue When using Android Auto, spotify quite often not only stops playback, but disapears from the...

339 Views

0 replies

1 likes

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Android Auto - Can't Browse a large album library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueMy album library is growing and growing. Recently, I noticed, that I can't browse albums via Android Auto any more. There's just an infinite loading ...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue My album library is growing and growing. Recently, I noticed, that I can'...

RmnZ

Regular

499 Views

1 replies

0 likes

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Instagram Stories

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram stories optionPhone is a Xiaomi Pocophone f1 Instagram...

Newbie

I uninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone. But i couldnt find instagram sto...

aanilceylan

Visitor

465 Views

1 replies

1 likes

sharing
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some songs don't play

PlanPremiumCountryBrasilDevice(Xiaomi Redmi S2)Operating System(Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no options to unlock them.

Visitor

Plan Premium Country Brasil Device (Xiaomi Redmi S2) Operating System (Android)   My Question or Issue   Some songs don't play. they appear to be locked, but there are no option...

Jose_M

Spotify Star

379 Views

1 replies

0 likes

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Spotify Pauses constantly when listening to Long form content

PlanPremiumCountryAustralia DeviceOPPO Reno ZOperating SystemAndroid 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer songs) for some reason. It mainly happens when I'm driving but it also happens when I...

Visitor

Plan Premium Country Australia   Device OPPO Reno Z Operating System Android 9 (Pie)   My playback consistently pauses when listening to long form content (Podcasts or longer song...

Jose_M

Spotify Star

575 Views

1 replies

1 likes

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Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

Newbie

Plan Free Country England  Device Huawei Y9 Operating System  Android Oreo   Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...

Emilia_8

Community Legend

628 Views

1 replies

0 likes

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daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

Newbie

  Plan Free (was premium before) Country  Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...

Emilia_8

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes