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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115325 Views

27 replies

4 likes

  • 115325 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231788 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231788 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591358 Views

79 replies

3 likes

  • 591358 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485764 Views

580 replies

42 likes

Account
Free
  • 485764 Views
  • 580 replies
  • 42 likes

Playlist

When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

Casual Listener

  When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

Emilia_8

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify on Instagram

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...

Visitor

  Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android Pie   My Question or Issue I've had this problem for a long time and it seems it wasn't ...

Guido

Spotify Legend

1877 Views

6 replies

2 likes

  • 1877 Views
  • 6 replies
  • 2 likes

Inconvenience

PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...

Visitor

Plan Free/Premium Country   Device Xiomi 5A Operating System Android Oreo   My Question or Issue I pressed a button in on the notification widget (the farthest right once, similar...

Luan

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike buttons disappeared in Playlist view

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0   My Question or Issue Hello,   Right after upgrading to Premium, all of the like/dislike ...

Peter

Spotify Legend

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

Bad Place for Dislike Button

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue Screenshot_20191218-144836_Spotify.jpgScreenshot_20191218-144913_Spotify.jpgI can't understand how this software was designed like this. On different scenari...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue   Screenshot_20191218-144836_Spotify.jpg Screenshot_20191218-144913_...

Luan

Spotify Star

738 Views

1 replies

2 likes

  • 738 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

Visitor

Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...

Petya

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

Music Fan

Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...

Peter

Spotify Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some playlist doesn't show for adding to playlist

I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...

Casual Listener

I have the latest version available on Google Play (8.5.33.831).  When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...

Peter

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't connect to internet after leaving WiFi

PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...

Regular

Plan Premium Country US Device Note 10+ Operating System Android 9   My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...

Peter

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to Instagram not working

PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...

Newbie

Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet   Operating System Multiple Android versions   My Question or Issue Shar...

Peter

Spotify Legend

565 Views

1 replies

3 likes

  • 565 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify logs out and locks you out

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...

Visitor

Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android   My Question or Issue I have about 5,000+ songs I downloaded for offline use. However, after I resta...

Peter

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Bug: Back button is available on phone but does not show up on Android Watch and other devices

Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...

Visitor

Plan  Premium Country US Device Motorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones) Operating System Android 9.0   My Question or Issue Back button is ...

DanielTham

Composer

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Spotify automatically plays/opens after calls and when turning car on

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...

Newbie

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening. Itnalso opens after every phone call and plays song.   My...

jderekw79

Visitor

2544 Views

3 replies

1 likes

Android
automatically
bluetooth
Car
Spotify
  • 2544 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I browse downloaded music?

My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?

Casual Listener

My downloads are sometimes listed on my home page, but not all the time.  How can I browse only downloaded music?

Mario

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loading is ruler slow

PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid 9 My Question or IssueWhen I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything

Visitor

Plan Premium Country USA Device Note 8 Operating System Android 9   My Question or Issue When I want to open an album or artist I'll tap it then it take a few seconds before it opens...

Mario

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Did anyone figure out how to fix the SD card problem with Android 9? I keep losing my downloaded mus

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Escuchar lo mismo en dos equipos

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al momento de ir a dormir.

Visitor

Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo.   Ej: escuchar lo mismo al mom...

Bittencourt

Spotify Star

772 Views

1 replies

0 likes

larga distancia
musica similar
unidos
  • 772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Troubles since new spotify app

Hi,I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app? I've waited a while before complaining as it's normally just a getting used to the new thing bu...

Casual Listener

Hi, I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app?  I've waited a while before complaini...

Peter

Spotify Legend

1229 Views

3 replies

1 likes

  • 1229 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queue button is grayed out

PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, I feel like this isn't the primary use case and I continue to run into fric...

Casual Listener

Plan Premium Country United States Device Pixel 3 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to my Queue,...

Peter

Spotify Legend

760 Views

1 replies

0 likes

Android
Queue Button
  • 760 Views
  • 1 replies
  • 0 likes