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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852045 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852045 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17656 Views
  • 3 replies
  • 0 likes
  • 17656 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ecouter mes coups de coeur

Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?

  • Newbie
  • Bonjour, on peut renseigner des chansons favorites ave les coeurs et les ajouter à la bibliothéque, mais comment les ecouter à la suite ou en aléatoire?
  • Katerina
  • Spotify Legend
  • 1930 Views
  • 2 replies
  • 1 likes
  • Mobile
  • 1930 Views
  • 2 replies
  • 1 likes

Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

  • Newbie
  • Plan Premium Country   Device Galaxy note 8 Operating System Android 9.0   My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...
  • 197 Views
  • 0 replies
  • 0 likes
  • New issue report
  • 197 Views
  • 0 replies
  • 0 likes

Solved!! Can only shuffle songs

PlanFreeCountryThe U.S.Operating SystemAndroid My Question or IssueCan't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle. This doesn't happen on my computer or iPad though. How can I change this?

  • Composer
  •   Plan Free Country The U.S. Operating System Android   My Question or Issue Can't play specific songs. when I want to play a specific song on a playlist it always goes to shuffle....
  • Bittencourt
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline downloads are gone

Fix the **bleep** app!!! How hard can it be?! I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no longer doesn't. So everytime I need to redownload until I hit 3333...

  • Music Fan
  • Fix the **bleep** app!!! How hard can it be?!   I transfer files from my PC to mobile alot and for that I take the SD card out, but I turn it off first. That worked before and now it no lo...
  • maartenva97
  • Music Fan
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Android - Spotify starts playing whenever an alarm is dismissed.

Plan: PremiumCountry: FinlandDevice: LG G6Operating System: Android 7.0 My Question or Issue:Spotify has an annoying behavior on my smartphone where it starts playing music by itself every time I dismiss or snooze a clock or calendar alarm or notific...

  • Newbie
  • Plan: Premium Country: Finland Device: LG G6 Operating System: Android 7.0   My Question or Issue: Spotify has an annoying behavior on my smartphone where it starts playing music by itself...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Hearted songs not showing Liked Songs playlist

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid My Question or IssueAbout 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences in songs that I had saved. I checked on a few that I had hearted and they now...

  • Casual Listener
  • Plan Free Country US Device LG V20 Operating System Android   My Question or Issue About 4 or 5 months ago I switched from Premium to Free and recently started noticing some absences i...
  • Loxer
  • Spotify Star
  • 3664 Views
  • 1 replies
  • 0 likes
  • 3664 Views
  • 1 replies
  • 0 likes

Solved!! Library layout is faulty

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S10Operating SystemAndroid version 9 My library only shows Playlist, Artists, Albums under the music tab. I can not veiw songs, recently played and so on. The entire layout looks like it would if it...

  • Newbie
  • Plan Premium Country South Africa   Device Samsung Galaxy S10 Operating System Android version 9   My library only shows Playlist, Artists, Albums under the music tab. I can not v...
  • Nico
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't choose SD card to download

PlanPremiumCountry SpainDeviceRedmi note 5Operating SystemAndroid My Question or Issue: I need to download on SD card, i bought a 128gb microSD and now i can't find the option to download on SD card

  • Newbie
  • Plan Premium Country  Spain Device Redmi note 5 Operating System Android    My Question or Issue:  I need to download on SD card, i bought a 128gb microSD and now i can'...
  • Katerina
  • Spotify Legend
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Mobile app stops playing next song randomly

PlanFreeCountryFinlandDeviceHuawei honor 7Operating systemAndroid 6.0My Question or IssueMobile app stops playing next song randomly. I have put spotify can be on always and put off all energy saving modes. This problem have been couple of months and...

  • Newbie
  • Plan Free Country Finland Device Huawei honor 7 Operating system Android 6.0 My Question or Issue Mobile app stops playing next song randomly. I have put spotify can be on always and put off...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Shuffle isn't working an Android.

PlanFreeCountryU. S.DeviceSamsung Galaxy Note 9Operating SystemI don't know. My Question or IssueThe shuffle playlist function isn't working. It starts playing music from the very beginning of the playlist. I also signed up for the Spotify Shuffle Be...

  • Casual Listener
  • Plan Free Country U. S. Device Samsung Galaxy Note 9 Operating System I don't know.    My Question or Issue The shuffle playlist function isn't working. It starts playing music fr...
  • jimsam
  • Casual Listener
  • 216 Views
  • 1 replies
  • 1 likes
  • 216 Views
  • 1 replies
  • 1 likes

Android TV cast to device starts random iteration then stops after 9 seconds

PlanPremiumCountryHungary DeviceXiaomi Mi Box SOperating SystemAndroid 8.1Spotify version1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself) My PhoneXiaomi Mi 8Operating SystemAndroid 9Spotify version8.4.97.807 My Question o...

  • Newbie
  • Plan Premium Country Hungary   Device Xiaomi Mi Box S Operating System Android 8.1 Spotify version 1.14.0 (shown in the apps section) / 2.25.1-d61989c (shown by Spotify itself)  ...
  • Rednasius
  • Newbie
  • 1135 Views
  • 3 replies
  • 1 likes
  • 9 seconds
    Android
    Android TV
    mi box
    mi box s
    Xiaomi
  • 1135 Views
  • 3 replies
  • 1 likes

Android phone problem

PlanPremiumCountryUKDeviceSamsung Galaxy s7Operating SystemAndroid My Question or IssueRedownloaded app, and anytime I try and download something, notification stating "you discovered a premium feature!" Appears, despite having premium. I have attemp...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy s7 Operating System Android   My Question or Issue Redownloaded app, and anytime I try and download something,  notification stating ...
  • Nico
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

No puedo descargar canciones

PlanPremiumCountryMexicoDevice Operating SystemAndroid 6.0 My Question or IssueTengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a instalar pero no me da todas las funciones premium, no me deja descargar musica, me...

  • Casual Listener
  • Plan Premium Country Mexico Device   Operating System Android 6.0   My Question or Issue Tengo spotify premium con suscripcion familiar, hace poco desintalé el app y la volví a in...
  • Bittencourt
  • Spotify Star
  • 1440 Views
  • 3 replies
  • 0 likes
  • 1440 Views
  • 3 replies
  • 0 likes

Starts me way down the list of episodes

PlanremiumCountryUs Operating SystemAndroid Oreo My Question or IssueWhen I click on a podcast from my home page it starts me way down the list of episodes. I've tried marking older episodes as played and that didn't help. See images for a better vis...

  • Newbie
  •   Plan remium Country Us   Operating System Android Oreo   My Question or Issue When I click on a podcast from my home page it starts me way down the list of episodes. I...
  • yjc
  • Newbie
  • 201 Views
  • 1 replies
  • 1 likes
  • 201 Views
  • 1 replies
  • 1 likes

Can´t play my downloads offline mode

PlanPremiumCountryMExicoDeviceSamsung Operating SystemAndroid My Question or IssueI nedd help, I have a premium account, but when I download my playlist and turn to offline mode, can´t play song´s . The green arrow is right, but not play a song, just...

  • Newbie
  • Plan Premium Country MExico Device Samsung  Operating System Android    My Question or Issue I nedd help, I have a premium account, but when I download my playlist and turn t...
  • 205 Views
  • 0 replies
  • 1 likes
  • 205 Views
  • 0 replies
  • 1 likes

One of my daily mixes won't work

Plan ?Premium FinlandSamsung Galaxy S9+Operating SystemAndroid something My Question or IssueI have recently noticed that one of my six daily mixes doesn't work. When I go and try to listen to one of them, number one to be exact, it just says "unfort...

  • Newbie
  • Plan ? Premium  Finland Samsung Galaxy S9+ Operating System Android something   My Question or Issue I have recently noticed that one of my six daily mixes doesn't work. When I go a...
  • Bittencourt
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 418 Views
  • 1 replies
  • 0 likes

Can't edit queue when using Connect with PS4

PlanPremiumCountryUSDeviceSamsung Galaxy S8+, PlayStation 4Operating SystemOreo My Question or IssueThe drag & drop bars to edit the queue order do not appear when using Android Connect to play on my PS4. The bars appear as normal when playing throug...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy S8+, PlayStation 4 Operating System Oreo   My Question or Issue The drag & drop bars to edit the queue order do not appear when using ...
  • 796 Views
  • 0 replies
  • 0 likes
  • 796 Views
  • 0 replies
  • 0 likes

Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

  • Regular
  • My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...
  • lhurley3
  • Regular
  • 2066 Views
  • 9 replies
  • 0 likes
  • Android
    App
    pause
    playback
  • 2066 Views
  • 9 replies
  • 0 likes

Android app launches when listening on PC, stealing resources

PlanPremiumCountryUSDeviceSamsung s10+Operating SystemWindows 10 1809 My Question or IssueWhen i am listening to spotify on my pc the app will launch on my android. The sound only plays through PC but this is super annoying as it drains the battery a...

  • Casual Listener
  • Plan Premium Country US Device Samsung s10+ Operating System Windows 10 1809   My Question or Issue When i am listening to spotify on my pc the app will launch on my android. The ...
  • Darth_Fluffy
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes