Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
Timbo6sic6
Casual Listener
70519 Views
69 replies
26 likes

70519 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29431 Views
5 replies
0 likes

29431 Views
5 replies
0 likes

"You are listening on" pop-up when listening on Alexa and remote control from Android

My Question or IssueDear Community,When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the playback from Android app. This occurs when I change f...

Ripper2909
Casual Listener
My Question or Issue Dear Community, When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the...
2019-11-02 6:22:49 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Solved!! Show unplayable songs doesn't work

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on the web player as well? For example I can still scrobble from the...

greyelf
Casual Listener
Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on th...
2019-11-02 2:00:18 PM
2019-11-02 2:10:53 PM
greyelf
Casual Listener
892 Views
1 replies
0 likes
Android 6.0.1

892 Views
1 replies
0 likes

Crashes using android app as remote for WINDOWS 10

PlanPremiumCountryGermanyDeviceSony Phone and Microsoft SurfaceOperating SystemAndroid and Windows 10 My Question or IssueSpotify is running on both the Surface as an the Phone and I chose to play the music over the surface since my speakers are conn...

Lieriguang
Visitor
Plan Premium Country Germany Device Sony Phone and Microsoft Surface Operating System Android and Windows 10 My Question or Issue Spotify is running on both the Surface as an the Pho...
2019-11-02 11:49:17 AM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Superuser Contribution [Bug] Pull-down notification does not properly show whether a song is liked or not

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueWhen I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the currently playing song. There is a heart to the left of the player controls ...

Jamener
Casual Listener
Plan Premium Country USA Device Moto G6 Operating System Android 9 My Issue When I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the ...
2019-11-01 6:53:18 PM
2019-11-02 11:42:41 AM
Guido
Spotify Legend
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Synchronisation ios/smartphone

Bonjour,Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile.Comment puis je régler ce problème?Merci

Oreligre
Visitor
Bonjour, Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile. Comment puis je régler ce problème? Merci
2019-11-02 11:13:33 AM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

Fix this problem!!

PremiumCountryUSDeviceGalaxy note 10+Operating SystemAndroid 9 My Question or IssueThis is the 5th time this has happened I'm am randomly logged out of my account (no I didn't accidentally log myself out) then can't log back in because it was set to ...

Limboa21
Visitor
Premium Country US Device Galaxy note 10+ Operating System Android 9 My Question or Issue This is the 5th time this has happened I'm am randomly logged out of my account (no I didn't ...
2019-11-01 12:08:53 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Spotify won't open

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think of, reinstalled, changed password, cleared cashe, an...

BTBlue
Visitor
I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think o...
2019-11-01 12:03:58 AM
413 Views
0 replies
0 likes

413 Views
0 replies
0 likes

I dont share songs on instagram stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhen I try to share some song I don't see the Instagram Stories option,help me please? I connected to spotify via facebook. Please help me.

anilsavage
Visitor
Plan Premium Country Turkey Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue When I try to share some song I don't see the Instagram Stories option,help me p...
2019-11-01 10:41:10 PM
266 Views
0 replies
1 likes

266 Views
0 replies
1 likes

Superuser Contribution Spotify keeps redownloading my songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

Harshallo
Regular
Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...
2019-07-06 12:39:45 AM
2019-11-01 8:59:57 PM
Harshallo
Regular
1114 Views
5 replies
3 likes

1114 Views
5 replies
3 likes

How to view songs by date?

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can view recently added songs? Or is there any convenient ...

bt-dr_8go231l
Newbie
An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can vie...
2019-11-01 6:33:04 PM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Annoying familiy account ads for premium users

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

silversunny
Music Fan
I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.
2019-11-01 8:58:28 AM
2019-11-01 3:55:33 PM
OneByBoo
Roadie
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Solved!!Superuser Contribution Songs downloaded from Youtube work on Spotify app for laptop but not mobile

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. Some songs will transfer over to my mobile app, but i...

Calibrations39
Regular
Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. So...
2019-05-23 1:55:17 AM
2019-11-01 3:52:04 PM
ErikaMoon
Casual Listener
24261 Views
13 replies
3 likes

24261 Views
13 replies
3 likes

Issues with random pausing when locking screen/inactivity

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10 (SM-G973FOperating SystemAndroid 9 My Question or IssueEarlier this summer i had big issues with spotify pausing after aprox. one minute. When pressing lock button to wake up the screen the music would...

Biggiesmoke
Visitor
Plan Premium Country Norway Device Samsung Galaxy S10 (SM-G973F Operating System Android 9 My Question or Issue Earlier this summer i had big issues with spotify pausing after aprox....
2019-11-01 1:47:40 PM
492 Views
0 replies
0 likes

492 Views
0 replies
0 likes

Huawei mate 10 pro - stopped playing by display off

As soon as the display is off, the music is also off.In lock screen it playing the music again.Not so with google music, that works fine. Plan: FreeCountry: GermanyDevice: Huawei mate 10 proAndroid Version: 9

tachyonicman
Casual Listener
As soon as the display is off, the music is also off. In lock screen it playing the music again. Not so with google music, that works fine. Plan: Free Country: Germany Device: ...
2019-11-01 12:50:49 PM
2019-11-01 1:06:10 PM
tachyonicman
Casual Listener
601 Views
1 replies
0 likes

601 Views
1 replies
0 likes

Superuser Contribution Fast Forward (not skip).

PlanFree/PremiumCountryCanada Operating System Galaxy S9+Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Rewind to Spotify for Android?

ShaggySkunk-c
Roadie
Plan Free/Premium Country Canada Operating System Galaxy S9+ Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Re...
2018-06-13 11:36:48 PM
2019-11-01 11:38:07 AM
Guido
Spotify Legend
24303 Views
3 replies
5 likes

24303 Views
3 replies
5 likes

Random songs skipping

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so far is King Gizzard and The Lizard Wizard with certai...

Sled_Deddson
Regular
So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so fa...
2019-11-01 9:27:20 AM
2019-11-01 11:11:43 AM
OneByBoo
Roadie
1143 Views
1 replies
0 likes

1143 Views
1 replies
0 likes

Android App Doesn't Stay Signed In - Losing All Offline Music Every Time. Sick Of It.

PREMIUMUKANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to download one small playlist on the gyms crappy free wifi. Went up to gy...

adamclayton2002
Casual Listener
PREMIUM UK ANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to d...
2019-10-31 7:30:21 PM
2019-11-01 1:02:47 AM
osornios
Spotify Star
748 Views
1 replies
0 likes
Android
signed out

748 Views
1 replies
0 likes

It is too difficult to give feedback

PlanPremium familyCountryMalaysia DeviceMate 20 proOperating System Android Oreo My Question or IssueHello I just spent 10 minutes trying to get help with a frustrating issue on spofity. I tried last when the issue happened last month as well, but I ...

1s1s1s1s
Casual Listener
Plan Premium family Country Malaysia Device Mate 20 pro Operating System Android Oreo My Question or Issue Hello I just spent 10 minutes trying to get help ...
2019-10-31 11:59:40 PM
2019-10-31 12:53:26 AM
osornios
Spotify Star
702 Views
1 replies
2 likes
Feedback
Help
support

702 Views
1 replies
2 likes

Song's options

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playing and i can't stop it or play next song. I tried u...

justyna-li
Visitor
When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playi...
2019-10-31 11:09:56 PM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

Bluetooth controls not working for JVC KD-X340BTS

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemAndroid Oxygen My Question or IssueThe Bluetooth controls skip/pause do not work for my car stereo. I tried another music streaming platform Google play music and it works perfectly. I have tried r...

Rocket09
Casual Listener
Plan Premium Country U.S. Device OnePlus 6 Operating System Android Oxygen My Question or Issue The Bluetooth controls skip/pause do not work for my car stereo. I tried another ...
2019-10-31 7:53:38 PM
439 Views
0 replies
0 likes

439 Views
0 replies
0 likes

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