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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

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[Android][Other] Sprint Service Must Be Tested

Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors? It surely seems that way from what I've observed. Are they cutting off ads to play for a much shorter time than normal, or somet...

  • Newbie
  • Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors?  It surely seems that way from what I've observed. Are they cutting off ...
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  • Android
    Other
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Controls in notification tray no longer present

PlanPremiumDeviceNote 8My Question or IssueI used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried uninstalling and reinstalling Spotify, as well as checking all permission...

  • Casual Listener
  •   Plan Premium Device Note 8 My Question or Issue I used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried unin...
  • Luan
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
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When casting, Spotify either fails to connect or plays on the phone AND the cast device

PlanPremium FamilyCountryUK DeviceSony Xperia XZ2Operating SystemAndroid 9 Hi,This is a recent issue.When casting from my phone (Sony Xperia XZ2 on Android 9) Spotify either fails to connect or if it does connect, it plays in teh phone as well as the...

  • Newbie
  •   Plan Premium Family Country UK   Device Sony Xperia XZ2 Operating System Android 9   Hi, This is a recent issue. When casting from my phone (Sony Xperia XZ2 on Android 9...
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  • 392 Views
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Solved!! Spotify Premium doesn't update recent shortcuts on home screen (Nova Launcher Prime)

PlanPremiumCountryPolandDeviceXiaomi Redmi 7AOperating SystemAndroid 9My Question or IssueOn Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the Spotify Icon (screen 1). After changing to Premium, the recent listen...

Screen 1.jpg Screen 2.jpg
  • Regular
  • Plan Premium Country Poland Device Xiaomi Redmi 7A Operating System Android 9 My Question or Issue On Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the ...
  • Luan
  • Spotify Star
  • 3655 Views
  • 5 replies
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  • Shortcut
  • 3655 Views
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Offline Songs deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with SD-CardOperating SystemAndroid 9 My Question or IssueI just want to lonk on this thread because I think it got moved in Closed and I still have a problem and new Information to work with. https://...

  • Music Fan
  • Plan Premium Country Germany Device Samsung Galaxy S8 with SD-Card Operating System Android 9   My Question or Issue I just want to lonk on this thread because I think it got moved in ...
  • Luan
  • Spotify Star
  • 1680 Views
  • 5 replies
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  • 1680 Views
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[Android 10] Audio doesn't comply with system audio balancing.

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I've set up. It may have something to do with the fact that...

  • Newbie
  • I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I'v...
  • Supratik
  • Visitor
  • 747 Views
  • 1 replies
  • 2 likes
  • Android 10
    audio
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Solved!! Songs requested by voice always autoplay (even with Autoplay turned off)

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...

  • Regular
  • Plan Premium Country United States Device Pixel 2 XL Operating System Android 10   My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...
  • -dreadpirate-
  • Regular
  • 1430 Views
  • 2 replies
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  • 2 replies
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Cannot unfollow a playlist

PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...

  • Visitor
  • Plan Premium Country Vietnam   Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue Recently, there is a playlist that I dont want anymore.   ...
  • Tajwar
  • Visitor
  • 799 Views
  • 1 replies
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  • 799 Views
  • 1 replies
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Artist folder

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...

  • Regular
  • What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...
  • Luan
  • Spotify Star
  • 424 Views
  • 1 replies
  • 1 likes
  • 424 Views
  • 1 replies
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Bring back swipe to reveal artist

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...

  • Casual Listener
  • I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...
  • Luan
  • Spotify Star
  • 338 Views
  • 1 replies
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  • 1 replies
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Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

  • Regular
  • Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...
  • Luan
  • Spotify Star
  • 1049 Views
  • 1 replies
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Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

  • Newbie
  • Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0   My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...
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Favourite genres not updated

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.

  • Music Fan
  • My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop.    What is the reason. And I have never listened pop on my acco...
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Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

  • Casual Listener
  • Plan Premium Country NL Device S8 Operating System Android 9   My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...
  • Luan
  • Spotify Star
  • 1078 Views
  • 3 replies
  • 1 likes
  • 1078 Views
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All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

  • Regular
  • None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...
  • peanek
  • Visitor
  • 11545 Views
  • 15 replies
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  • 15 replies
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Spotify keeps downloading all playlists and all albums to my device

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage!I've tried to reset everything, but it does that over and over. I want to have only selected albums and playlists available offline! PlanPremiumDevicex...

  • Casual Listener
  • Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage! I've tried to reset everything, but it does that over and over.    I want to have only...
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Superuser Contribution Car view: Keep the screen on

Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you

  • Casual Listener
  • Car view: Keep the screen on   Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving.   Thank you  
  • eandonova
  • Casual Listener
  • 3711 Views
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  • 3711 Views
  • 4 replies
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App crashes upon launch; typical troubleshooting methods not helping

PlanPremiumCountryUSADevicemoto x4Operating SystemAndroid 9 My Question or IssueWhen I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle for a second or two, then just gray screen for another second or two, then ...

  • Visitor
  • Plan Premium Country USA Device moto x4 Operating System Android 9   My Question or Issue When I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle...
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  • 445 Views
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Superuser Contribution Spotify freezes when trying to share and a long etc.

PlanFree and PremiumCountry AllDeviceRedmi 6AOperating System(Android.)In my case the problem came when updating the Xiaomi miui 10.4 My Question or IssueThe app freezes when clicking the three dots, when trying to share a song, playlist, artist, etc...

  • Regular
  • Plan Free and Premium Country All Device Redmi 6A Operating System (Android.) In my case the problem came when updating the Xiaomi miui 10.4   My Question or Issue The app fre...
  • mikepro
  • Regular
  • 1074 Views
  • 4 replies
  • 6 likes
  • 1074 Views
  • 4 replies
  • 6 likes