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PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210868 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561315 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463126 Views
575 replies
39 likes
Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...
Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....
Casual Listener
1658 Views
2 replies
1 likes
CountrySwedenDeviceSONY Xperia 1, SONY Xperia XZ Operating SystemAndroid Pie (or older on Xperia XZ).Spotify version:8.5.33.831 My Question or IssueSometimes (quite often), when the connection to Spotify is lost, the connection does not come back unt...
Country Sweden Device SONY Xperia 1, SONY Xperia XZ Operating System Android Pie (or older on Xperia XZ). Spotify version:8.5.33.831 My Question or Issue Sometimes (quite ofte...
Casual Listener
3167 Views
8 replies
10 likes
PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueRestarting my phone, there was some notification about reading my SD card, and all of a sudden, 6000 songs queued up to download. I'd recently re-downloaded all my music,...
Plan Premium Country Canada Device LG G6 Operating System Android My Question or Issue Restarting my phone, there was some notification about reading my SD card, and all of a...
845 Views
0 replies
0 likes
Plan PremiumCountry MXDevice Moto G5Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y aparecen en varias playlists... cómo puedo refrescar esas canciones (volverlas a desc...
Plan Premium Country MX Device Moto G5 Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y apar...
694 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueWhen I launch Spotify from Android Auto, it comes up but it does not seem to recognize that it has a data connection and will not play music and the "Songs" o...
Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue When I launch Spotify from Android Auto, it comes up but it does not seem to recog...
826 Views
0 replies
2 likes
yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDeviceHuawei Y6 2018Operating SystemAndroid 8My Question or IssueThis started happening shortly after I canc...
yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device Huawei Y6 2018 Operating System Andr...
538 Views
0 replies
0 likes
PlanPremiumUSA Device(LG V20)Operating System(Android ) My Question or IssueLiked songs are not synching between android device after being added from a mac. When playings the song on the mac, I can see the song with a "green heart" next to it, on my...
Plan Premium USA Device (LG V20) Operating System (Android ) My Question or Issue Liked songs are not synching between android device after being added from a mac. When playin...
590 Views
0 replies
1 likes
PlanPremiumCountryFinland DeviceHuawei P20Operating SystemAndroid My Question or IssueHi! I have a problem with my playlist radio station. Everytime I try to open it, I get a notification that says "Radio station can't be opened right now, try again ...
Plan Premium Country Finland Device Huawei P20 Operating System Android My Question or Issue Hi! I have a problem with my playlist radio station. Everytime I t...
515 Views
0 replies
0 likes
Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the common tricks such as, restarting App, restarting WiFi, rebooting chr...
Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the c...
Regular
1212 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy J16 My Question or IssueI have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings for Local Files. I have no problem playing them on my desktop. However,...
Plan Premium Country UK Device Samsung Galaxy J16 My Question or Issue I have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings...
Spotify Star
942 Views
1 replies
0 likes
I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I had full service. It should be noted that my phone i...
I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I h...
Casual Listener
1582 Views
5 replies
3 likes
PlanFree/PremiumCountryBahrainDeviceHuawei Y5 prime 2018Operating SystemAndroid OreoMy Question or IssueEverytime I try to open Spotify wrapped, it works fine until the top artists page, then it blacks out and exits. Already tried uninstalling and re...
Plan Free/Premium Country Bahrain Device Huawei Y5 prime 2018 Operating System Android Oreo My Question or Issue Everytime I try to open Spotify wrapped, it works fine until the top artists ...
Spotify Legend
631 Views
1 replies
0 likes
Hello instagram stories problem. Back spotify no stories
Hello instagram stories problem. Back spotify 😒 no stories
437 Views
0 replies
0 likes
DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueJust started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I click listen now and the screen goes away but then immediately comes bac...
Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue Just started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I clic...
494 Views
0 replies
0 likes
PlanPremiumCountryBrazil DeviceXIAOMI redmi6 Operating SystemMost recent Android My Question or IssueI can play music normally but when I click the three dots option the app completely freezes and crash. I searched a lot but couldn't find anything mo...
Plan Premium Country Brazil Device XIAOMI redmi6 Operating System Most recent Android My Question or Issue I can play music normally but when I click the three ...
813 Views
0 replies
1 likes
PlanPremium CountryBrazil DeviceZenfone 4 Max Operating SystemAndroid Oreo 8.1.0 My Question or IssuePossuo o celular a uns 2 anos e desde então não consigo compartilhar as atividades do Spotfy nos stories do Instagram, pesquisei e vi que muita gente...
Plan Premium Country Brazil Device Zenfone 4 Max Operating System Android Oreo 8.1.0 My Question or Issue Possuo o celular a uns 2 anos e desde então não cons...
609 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueAs seen from the screenshot, the 3 buttons at the top are cut off on the song detail screen
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue As seen from the screenshot, the 3 buttons at the top are cut off on the song detai...
422 Views
0 replies
0 likes
PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 My Question or IssueSpotify is all the time downloading playlists I don't want to download, these playlists are always radios, I mean, certain songs or artist's radios, like ...
Plan Premium Country Argentina Device Xiaomi Redmi S2 Operating System Android 9 My Question or Issue Spotify is all the time downloading playlists I don't ...
Community Legend
1057 Views
3 replies
2 likes
PlanPremiumCountryBrazilDeviceASUS Zenfone Zoom S (ZE553KL)Operating SystemAndroid 8.0.0 My Question or IssueI cannot share music on Instagram stories, the option doesn't even shows up on the app. Already tried uninstalling/reinstalling both apps (In...
Plan Premium Country Brazil Device ASUS Zenfone Zoom S (ZE553KL) Operating System Android 8.0.0 My Question or Issue I cannot share music on Instagram stories, the option doesn't eve...
Casual Listener
4898 Views
5 replies
0 likes
PlanPremiumCountryBelgiumDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.0 My Question or IssueSee screenshots below.This issue has been existing for years now. In the Spotify settings, storage is set to store to SD card, yet Android (Spotify?)...
Plan Premium Country Belgium Device Samsung Galaxy A5 2016 Operating System Android 7.0 My Question or Issue See screenshots below. This issue has been existing for years now. ...
Community Legend
1581 Views
3 replies
2 likes
