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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375431 Views

541 replies

34 likes

Account
Free
  • 375431 Views
  • 541 replies
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Spotify connect on MiUi

Hi Community!My Name is Andreas and here a some information to start with: PlanFamily PremiumGermany DeviceXiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3) Android 5 - 10 My Question or Issue:So... since the both Xiaomi devices are...

Visitor

Hi Community! My Name is Andreas and here a some information to start with:   Plan Family Premium Germany   Device Xiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3...

1085 Views

0 replies

0 likes

Spotify on HEOS failure
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Automatic switch from SD card to internal memory after every reboot

PlanPremiumCountryGermanyDeviceMotorola Moto G7 PowerOperating SystemAndroid 9 My Question or IssueI have swapped my 64gb SD card to a 200gb SD card now.After the change, I did not have a problem to switch the memory in the Spotify app back to the SD...

Visitor

Plan Premium Country Germany Device Motorola Moto G7 Power Operating System Android 9   My Question or Issue I have swapped my 64gb SD card to a 200gb SD card now. After the change, I...

625 Views

0 replies

10 likes

SD-card autostart
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  • 10 likes

Deleted files after app update - Root cause discovered

PlanSpotify PremiumCountry - UKDeviceSamsung Galaxy Operating SystemWindows 10 My Question or IssueOnce again my spotify downloaded tracks have been deleted after an app update.After digging deeper it appears Spotify doesn't recognise a current offli...

Visitor

Plan Spotify Premium Country - UK Device Samsung Galaxy  Operating System Windows 10   My Question or Issue Once again my spotify downloaded tracks have been deleted after an app u...

343 Views

0 replies

0 likes

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[Android][Playlists] Better shuffle

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!

Casual Listener

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day.    Thanks for your help!

380 Views

0 replies

0 likes

Android
Playlists
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[Android][Playlists] Qued songs don't appear in the song order when I rewind

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That's a big issue for me! Thanks for your help!

Casual Listener

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That'...

451 Views

0 replies

0 likes

Android
Playlists
  • 451 Views
  • 0 replies
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Cannot go online on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie My Question or IssueMy phone simply will not go online in spotify. I have tried different networks and even data usage and it will not go online. There is not even an offline mo...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie   My Question or Issue My phone simply will not go online in spotify. I have tried different net...

BoricSole53

Casual Listener

457 Views

1 replies

0 likes

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  • 1 replies
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Android 9 Bluetooth - skip/play/pause keys does not work

PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...

Newbie

Plan Premium Spotify version 8.5.32.889 Device HTC U11 Operating System Android 9   My Question or Issue Since some months I have the following issue: My phone is connected with my Ke...

727 Views

0 replies

0 likes

bluetooth
Car
controls
pause
Play
Radio
skip
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  • 0 replies
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Recently can't download my music to sd card

PlanPremiumCountryIndonesiaDeviceASUS Zenfone Max M1Operating SystemAndroid Oreo My Question or IssueSo recently a notification pops up from Spotify, telling me that i'm about to download 500+ music. I thought maybe its about to redownload my saved p...

Visitor

Plan Premium Country Indonesia Device ASUS Zenfone Max M1 Operating System Android Oreo   My Question or Issue So recently a notification pops up from Spotify, telling me that i'm abou...

347 Views

0 replies

1 likes

  • 347 Views
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I Can't share music on Instagram stories

Hello.I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to date Device: Moto G6 PlusAndroid version: 9 (PPWS29.116-...

Newbie

Hello. I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to dat...

489 Views

0 replies

1 likes

  • 489 Views
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Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

jsmith85

Visitor

1633 Views

2 replies

4 likes

  • 1633 Views
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Superuser Contribution Spotify will not recognize SD card

DeviceGalaxy S9+Operating SystemAndroid 9 with September security patch My Question or IssueSpotify refuses to acknowledge my SD card on my S9+. It has been this way since I bought this home. Google Play Music and any other app has absolutely no prob...

Regular

  Device Galaxy S9+ Operating System Android 9 with September security patch   My Question or Issue Spotify refuses to acknowledge my SD card on my S9+. It has been this way since I ...

davidaxxa

Regular

1081 Views

3 replies

1 likes

Android
Galaxy
S9+
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  • 3 replies
  • 1 likes

Switching back to internal storage after every reboot

PlanPremiumCountryChileDeviceMotorola Moto G5 PlusOperating SystemAndroid 10 (Pixel Experience) My Question or IssueMy Spotify app keeps switching back to internal storage after every reboot, even though I have set it to "SD Card", thus re-downloadin...

Visitor

Plan Premium Country Chile Device Motorola Moto G5 Plus Operating System Android 10 (Pixel Experience)   My Question or Issue My Spotify app keeps switching back to internal storage af...

user-removed

Not applicable

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
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Standard Play non-shuffle

How can I set that shuffle play isn't the standard in playing playlists? PlanPremiumCountryGermany DeviceGoogle Pixel 3 XL Operating SystemAndroid 10 My Question or Issue

Newbie

How can I set that shuffle play isn't the standard in playing playlists?   Plan Premium Country Germany  Device Google Pixel 3 XL  Operating System Android 10   My Ques...

311 Views

0 replies

0 likes

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Where are the downloaded local files from playlist are saved

DeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueHi,if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can play it there, too. My Question is: Where are those files stored?I'm tr...

Visitor

Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Hi, if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can p...

580 Views

0 replies

0 likes

  • 580 Views
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Spotify completely unstable on my Redmi Note 8 Pro Device

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI 10.4.2.0 My Question or Issue The app freezes (sometimes even the entire phone) when you click on the 3 vertical dots of the song that need to open the menu or if I wanted to c...

Visitor

Plan Premium Country Turkey Device Xiaomi Redmi Note 8 Pro Operating System MIUI 10.4.2.0   My Question or Issue   The app freezes (sometimes even the entire phone) when you clic...

1247 Views

0 replies

0 likes

Android
freeze
Spotify
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Problema com outras opções

Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava na tela porém a música continua rodando, não consigo...

Casual Listener

Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava n...

560 Views

0 replies

3 likes

conta
  • 560 Views
  • 0 replies
  • 3 likes

Denon AVR-S640H - Spotify App not working

It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Denon installed. So here is my issue - I have many albums dow...

Casual Listener

It looks like many other people wrote about it.  There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Deno...

DanDanDanDan10

Casual Listener

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

How to disable this is playlists

So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spotify automatically starts playing the This is: Lady G...

Casual Listener

So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spoti...

Aublob

Music Fan

977 Views

1 replies

2 likes

  • 977 Views
  • 1 replies
  • 2 likes

automatic download of songs being played

Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs that are being played on my phone (Huawei P20 lite, Android). I che...

Casual Listener

Hi all,   I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet.  I found out that spotify is automatically downloading songs ...

Delmonte

Regular

1270 Views

5 replies

2 likes

  • 1270 Views
  • 5 replies
  • 2 likes

Android double notifications

Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. CountryAustraliaDeviceSamsung Galaxy 9+

Visitor

Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"?  I'm using headphones via headphone jack too.    Country Australia Device ...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes