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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115316 Views

27 replies

4 likes

  • 115316 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231778 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231778 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591343 Views

79 replies

3 likes

  • 591343 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485757 Views

580 replies

42 likes

Account
Free
  • 485757 Views
  • 580 replies
  • 42 likes

Superuser Contribution Queue is deleted when changing to Spotify Connect (Sonos)

PlanPremiumCountryUnited StatesDevicePixel 3, Sonos 5Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, when I want to change the experience from listening through headph...

Casual Listener

Plan Premium Country United States Device Pixel 3, Sonos 5 Operating System Android   My Question or Issue I primarily listen to music using the Android app by adding entire albums to ...

Peter

Spotify Legend

1160 Views

1 replies

2 likes

Android
Connect
queue
  • 1160 Views
  • 1 replies
  • 2 likes

Superuser Contribution Why unable to play artist in order?

You used to be able to search for say a particular artist... coldplay for example All the tracks would come up drom my general list and after playing first track other coldplay tracks would follow automatically No longer happens in that after the fir...

Newbie

You  used to be able to search for say a particular artist... coldplay for example  All the tracks would come up drom my general list and after playing first track other coldplay tracks wo...

Peter

Spotify Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify ist offline

PlanFamilyCountryGermanyDeviceSamsung Galaxy S8 and Galaxy S10Operating SystemAndroid My Question or IssueHi guys my spotify ist offline although the device ist online. All proposed solutions was tried, without success. The same on another device. De...

Visitor

Plan Family Country Germany Device Samsung Galaxy S8 and Galaxy S10 Operating System Android   My Question or Issue Hi guys my spotify ist offline although the device ist online. All p...

Peter

Spotify Legend

573 Views

1 replies

1 likes

  • 573 Views
  • 1 replies
  • 1 likes

Superuser Contribution The spotify android app does not show artists all music

CountryHungary Device(Samsung Galaxy S8 plus)Operating System( Android) My Question or IssueWhen i search my favorite artists the potify turn me on to this artist page. But here i can find only 5 music and his albums. I cant find my favorite artist a...

Visitor

  Country Hungary   Device (Samsung Galaxy S8 plus) Operating System ( Android)   My Question or Issue When i search my favorite artists the potify turn me on to this artist ...

Katerina

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code 112

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Newbie

Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.

Katerina

Spotify Legend

2020 Views

4 replies

0 likes

  • 2020 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't find friends on android app

Cant find friends and rheir playlist. Is it broken or hidden somewhere? 

Regular

Cant find friends and rheir playlist. Is it broken or hidden somewhere?  

Peter

Spotify Legend

514 Views

1 replies

0 likes

Friends
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung S10 LED Case Controls

PlanPremiumCountryUKDeviceGalaxy S10 PlusOperating SystemAndroid 10 My Question or IssueWhy can't I control music from the case? I'd like to be able to play, pause and skip tracks using the case. Can't seem to do that for some reason. Why not?

Regular

Plan Premium Country UK Device Galaxy S10 Plus Operating System Android 10   My Question or Issue Why can't I control music from the case? I'd like to be able to play, pause and skip t...

Peter

Spotify Legend

1022 Views

1 replies

0 likes

  • 1022 Views
  • 1 replies
  • 0 likes

Superuser Contribution changing the volume on another device from Android

I've written about this in the past and I decided to mention this yet again.I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance.I also use a Samsung (Android) tablet connected to a stereo system and a ...

Regular

I've written about this in the past and I decided to mention this yet again. I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance. I also use a S...

Peter

Spotify Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing (Android/Samsung S10e)

Premium UKSamsung Galaxy S10eAndroid 9 Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, the music will unpause itself after a while, or when I unlock the phone. ...

Casual Listener

Premium  UK Samsung Galaxy S10e Android 9   Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, th...

Peter

Spotify Legend

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Superuser Contribution App gets stuck\not responding on MIUI 10

PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or IssueFrom the latest Android app update, the app freezes (sometimes even the entire phone) when you click on the 3 vertical points of the song that need to open t...

Regular

Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4   My Question or Issue From the latest Android app update, the app freezes (sometimes even the entire ph...

Katerina

Spotify Legend

1201 Views

2 replies

2 likes

Android
  • 1201 Views
  • 2 replies
  • 2 likes

Solved!! I can't share spotify to instagram story

PlanPremiumCountrySlovakiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i have samsung s9 and i cant share spotify to instagram story, if i try , my instagtam o...

Visitor

Plan Premium Country Slovakia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi i have ...

Emilia_8

Community Legend

16805 Views

8 replies

3 likes

  • 16805 Views
  • 8 replies
  • 3 likes

I can't share Instagram stories.

PlanPremiumCountry DeviceXIAOMI MI 5SOperating SystemANDROID 8 My Question or Issue I cant share Instagram stories. Its been 5 days , please help me.

Visitor

Plan Premium Country   Device XIAOMI MI 5S Operating System ANDROID 8   My Question or Issue  I cant share Instagram stories. Its been 5 days , please help me.  

Emilia_8

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Sharing songs to Insta story not working

PlanPremiumCountryUnited KingdomDeviceXiaomi mi A3Operating SystemAndroidMy Question or IssueSharing Spotify songs into Instagram stories has stopped working all of a sudden. Tried reinstalling Instagram and clearing Instagram cache. Nothing worked. ...

Visitor

  Plan Premium Country United Kingdom Device Xiaomi mi A3 Operating System Android My Question or Issue Sharing Spotify songs into Instagram stories has stopped working all of a sudden...

Emilia_8

Community Legend

866 Views

1 replies

4 likes

  • 866 Views
  • 1 replies
  • 4 likes

Organizing my playlists

DeviceSamsung Galaxy S10+ Operating SystemAndroid Oreo My Question or IssueOn the desktop app you can organize your various playlists however you want. But on Android, no. On Android it puts the playlist you last listened to at the top which is quite...

Newbie

Device Samsung Galaxy S10+   Operating System Android Oreo   My Question or Issue On the desktop app you can organize your various playlists however you want. But on Android, no. On ...

Emilia_8

Community Legend

998 Views

3 replies

0 likes

order
organize
Playlists
  • 998 Views
  • 3 replies
  • 0 likes

I can't share songs on my instagram story.

PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid My Question or IssueI have the share button in spotify but after I click on it, it just brings me to the default add story page and shows a black screen where I can't share any of my son...

Visitor

  Plan Free Country Malaysia Device Samsung A30 Operating System Android   My Question or Issue I have the share button in spotify but after I click on it, it just brings me to t...

Emilia_8

Community Legend

807 Views

1 replies

1 likes

  • 807 Views
  • 1 replies
  • 1 likes

I can't share my music on instagram history

PlanPremiumCountryTurkey Device(Samsung Galaxy Note 10+ and Note 9)Operating System(Last Android version) My Question or Issue I can't share my music on instagram last 4 day. I can choose 'share with instagram' but it doesn't working.

Visitor

Plan Premium Country Turkey   Device (Samsung Galaxy Note 10+ and Note 9) Operating System (Last Android version)   My Question or Issue   I can't share my music on instagr...

Emilia_8

Community Legend

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes

Solved!! Can't share Spotify tracks on Instagram

PlanPremiumCountryGreeceDeviceXiaomi Mi 8 liteOperating SystemAndroid 9 My Question or IssueWhile some days ago I could share tracks on Instagram, the past 2-3 days whenever I try and share a song it won't work. It sends me to Instagram it shows that...

Casual Listener

Plan Premium Country Greece Device Xiaomi Mi 8 lite Operating System Android 9   My Question or Issue While some days ago I could share tracks on Instagram, the past 2-3 days whenever ...

Emilia_8

Community Legend

1379 Views

3 replies

1 likes

  • 1379 Views
  • 3 replies
  • 1 likes

Superuser Contribution No puedo compartir lo que escucho en Instagram

PlanPremiumCountryChileDeviceHuawei P30 LiteOperating SystemAndroid 9 Emui 9.1.0 My Question or IssueCuando quiero compartir lo que escucho a través de la app Spotify a Instagram, no me deja. Automáticamente aparece la opción de cámara pero con un fo...

Visitor

  Plan Premium Country Chile Device Huawei P30 Lite Operating System Android 9 Emui 9.1.0   My Question or Issue Cuando quiero compartir lo que escucho a través de la app Spotify...

Petya

Community Legend

4570 Views

2 replies

1 likes

  • 4570 Views
  • 2 replies
  • 1 likes

Superuser Contribution Background samsung s9

Hi guys. Spotify stops playing on my S9 when i turn off my screen. Any ideas? PlanPremiumCountryPolandDeviceSamsung Galaxy 9Operating SystemAndroid Oreo

Newbie

Hi guys. Spotify stops playing on my S9 when i turn off my screen.  Any ideas?  Plan Premium Country Poland Device Samsung Galaxy 9 Operating System Android Oreo  

Petya

Community Legend

2850 Views

3 replies

1 likes

  • 2850 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium wird nicht im App angezeigt

PlanPremiumCountry: Österreich Device: Huawei P9Operating System: Android My Question or IssueIch habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird mir online auch angezeigt. Ich habe einen Beleg via Mail bekommen, soweit alles normal. Je...

Newbie

Plan Premium Country: Österreich   Device: Huawei P9 Operating System: Android     My Question or Issue Ich habe per Gutscheinkarte ein Premium Abo eingelöst Dieses wird...

Petya

Community Legend

3449 Views

2 replies

0 likes

  • 3449 Views
  • 2 replies
  • 0 likes