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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375428 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...
Music Fan
3881 Views
2 replies
3 likes
This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to listen to the song again. But it wan't available fo...
This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to ...
Not applicable
660 Views
2 replies
0 likes
I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I believe that this post would resonate with at least s...
I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I be...
1001 Views
0 replies
6 likes
PlanPremium CountryIsrael DeviceLG G6Operating SystemAndroid My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need to reset the device or close the Internet and open it again to have it connected...I tired uninsta...
Plan Premium Country Israel Device LG G6 Operating System Android My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need...
Regular
1438 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePixel 3a XLOperating SystemAndroid 10 My Question or IssueHi all, Starting a few weeks ago, the Spotify app would display a "Downloading" notification every time I launched it. After some digging, I found a number of albums...
Plan Premium Country USA Device Pixel 3a XL Operating System Android 10 My Question or Issue Hi all, Starting a few weeks ago, the Spotify app would display a "Downloading" ...
606 Views
0 replies
4 likes
PlanPremiumCountryUnited States of AmericaDeviceLG V20Operating SystemAndroid Nougat My Question or IssueYesterday evening, I downloaded around 10 new songs to put on my playlist. I put them on playlist one by one. After I finished adding them all I ...
Plan Premium Country United States of America Device LG V20 Operating System Android Nougat My Question or Issue Yesterday evening, I downloaded around 10 new songs to put on my play...
Regular
736 Views
1 replies
1 likes
My Question or Issuei sort my playlistsafter the date i added a song to it.when i command google to play the playlist. the sorting is not considered...when iam going manually to the playlist it is considered again. drives me crazy if i wanna here my ...
My Question or Issue i sort my playlists after the date i added a song to it. when i command google to play the playlist. the sorting is not considered... when iam going manually to the playlist ...
324 Views
0 replies
0 likes
I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after that some numbers are missing too. How can I make sur...
I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after th...
Casual Listener
606 Views
2 replies
0 likes
I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to turn it off. I've tried reinstalling the app, goin...
I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to...
Spotify Legend
1777 Views
1 replies
0 likes
https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or ...
https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sw...
326 Views
0 replies
0 likes
PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the login button will just be stuck in the active phas...
PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the...
Spotify Star
769 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...
Plan Premium Country United States Device LG G6 Operating System Android Oreo My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...
616 Views
0 replies
0 likes
Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had.Unfortunately, Spotify is gone but my free space has not grown up...Spotify cache was around 3GB and my free space is till arou...
Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had. Unfortunately, Spotify is gone but my free space has not grown up...
Casual Listener
2969 Views
5 replies
0 likes
Hi,I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a Samsung S8 and google searches are all outdated.When I...
Hi, I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a S...
Spotify Star
1145 Views
1 replies
0 likes
PlanPremiumCountrySouth Africa DevicePixel 3XLOperating SystemAndroid 10 My Question or IssueI have searched and high and low but my app does not show the "Sleep Timer" when playing a song. I go into the song menu via the 3 dots in top right corner b...
Plan Premium Country South Africa Device Pixel 3XL Operating System Android 10 My Question or Issue I have searched and high and low but my app does not show the "Sleep Tim...
Spotify Star
1177 Views
1 replies
0 likes
Premium user here on a Samsung Galaxy S10 plus. Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works. But when I play a song via 'artist' or 'album' it disconnects every time. Very annoying!So I can only play t...
Premium user here on a Samsung Galaxy S10 plus. Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works. But when I play a song via ...
Casual Listener
931 Views
1 replies
0 likes
Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on it. I attached a screenshot, the song is already ove...
Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on i...
Music Fan
5845 Views
2 replies
3 likes
PlanPremium - FamilyCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemDunno, probably the latest My Question or IssueThe Spotify app crashes about 2 seconds after pressing the close button in the family menu. By family menu I mean the list of fa...
Plan Premium - Family Country Australia Device Samsung Galaxy 9+ Operating System Dunno, probably the latest My Question or Issue The Spotify app crashes about 2 seconds after pressi...
Casual Listener
2143 Views
2 replies
2 likes
PlanPremium familiarCountryBrazilDeviceMotorola Moto E4Operating SystemAndroid 7.1.1Spotify version 8.5.32.889 My Question or IssueThe songs are downloaded in the android app, but do not stay offline. I download the songs, but when I try to listen of...
Plan Premium familiar Country Brazil Device Motorola Moto E4 Operating System Android 7.1.1 Spotify version 8.5.32.889 My Question or Issue The songs are downloaded in the androi...
421 Views
0 replies
2 likes
Plan: PremiumCountry: FrDevice: Huawei P10 LiteOperating System: Android 8.0.0My Question or IssueThe application is not always stopping when I close it. I mean that I can't see a trace of Spotify on my phone (nothing in the running applications list...
Plan: Premium Country: Fr Device: Huawei P10 Lite Operating System: Android 8.0.0 My Question or Issue The application is not always stopping when I close it. I mean that I can't see a trac...
342 Views
0 replies
0 likes
