Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47879 Views
66 replies
25 likes

47879 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880428 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880428 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26932 Views
4 replies
0 likes

26932 Views
4 replies
0 likes

Superuser Contribution Clear Cache

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks

AnnieCloute
Newbie
I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks
2019-07-07 7:27:20 PM
2019-10-03 3:45:55 PM
Petya
Community Legend
639 Views
1 replies
0 likes

639 Views
1 replies
0 likes

Superuser Contribution Unfortunately, Spotify Has Stopped

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" notification over and over again. I've deleted the a...

QuantumTesla
Newbie
I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" n...
2019-07-07 9:43:03 PM
2019-10-03 3:40:33 PM
Petya
Community Legend
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

Superuser Contribution I can't share my spotify playlists on Intagram stories/feed. As an artist, I realy need this resourc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

k-po_xzywlwaj
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-09-26 7:30:02 PM
2019-10-03 2:42:29 PM
reginafsmith
Newbie
1204 Views
11 replies
0 likes
Instagram

1204 Views
11 replies
0 likes

Superuser Contribution Loading time and system running

Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop and more often than not can't use other programs on my pho...

Fcod
Visitor
Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop...
2019-07-09 6:11:07 PM
2019-10-03 1:43:10 PM
Petya
Community Legend
326 Views
1 replies
1 likes

326 Views
1 replies
1 likes

Superuser Contribution After I ask spotify to store in my SD, the card becames unrecognizable

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueAfter asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

71Pau
Visitor
Plan Premium Country Argentina Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue After asking Spotify to store in my SD card, these becames unrecogniza...
2019-07-10 4:37:52 PM
2019-10-03 1:30:30 PM
Petya
Community Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution App Notifications Pop Up on Lockscreen

PlanPremiumCountryUKDevicePocophone F1Operating SystemAndroid 9.0 My Question or IssueWhile listening to spotify through another device such as amazon alexa and the song finishes, spotify app decides to pop up a notification on my phone, the only sol...

Sconnor452
Visitor
Plan Premium Country UK Device Pocophone F1 Operating System Android 9.0 My Question or Issue While listening to spotify through another device such as amazon alexa and the s...
2019-07-10 9:56:49 PM
2019-10-03 1:13:03 PM
Petya
Community Legend
722 Views
1 replies
1 likes

722 Views
1 replies
1 likes

Superuser Contribution Spotify shuts down

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings bu...

marcosfdez109
Regular
Plan Premium Country Argentina Device Xiaomi Redmi S2 Operating System Android 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten ...
2019-09-20 8:13:47 AM
2019-10-03 12:56:41 PM
Petya
Community Legend
2588 Views
3 replies
1 likes
MIUI
Redmi
Xiaomi

2588 Views
3 replies
1 likes

Superuser Contribution App crashes Huawey p30 lite

PremiumFranceHuawey p30 LiteAndroid 9 / EMUI 9.0.1.159 Hello The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I try to launch the app to be able to use other apps. Tried several uninstalls/instal...

Cursed999
Visitor
Premium France Huawey p30 Lite Android 9 / EMUI 9.0.1.159 Hello The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I tr...
2019-07-16 2:38:17 AM
2019-10-03 12:42:43 PM
Petya
Community Legend
2232 Views
1 replies
1 likes

2232 Views
1 replies
1 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountryUSADeviceGalaxy 9 plusOperating SystemAnroid My Question or IssueMy music and podcasts keep pausing on my phone. I've uninstalled and reinstalled the app, my software is up to date

Hookemhuerta13
Visitor
Plan Premium Country USA Device Galaxy 9 plus Operating System Anroid My Question or Issue My music and podcasts keep pausing on my phone. I've uninstalled and reinstalled th...
2019-07-17 3:14:54 PM
2019-10-03 11:47:16 AM
Petya
Community Legend
850 Views
2 replies
1 likes

850 Views
2 replies
1 likes

Superuser Contribution Can't share Story in Instagram

PlanPremiumCountryTurkey DeviceSamsung Galaxy A7 2017Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't share story on Instagram even though my app is the latest version please help me i can't solve this problem

regnarus52
Visitor
Plan Premium Country Turkey Device Samsung Galaxy A7 2017 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can't share story on Instag...
2019-07-19 8:47:39 PM
2019-10-03 11:10:25 AM
Petya
Community Legend
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

Superuser Contribution Works on Phone but not on laptop

PlanPremiumCountryEnglandDeviceLaptopOperating SystemWindows 10 My Question or IssueI can access my account on the laptop and have recently gone to Premium whereas before I was using free. My playlists can't be accessed and it tells me to add songs e...

Connors2
Visitor
Plan Premium Country England Device Laptop Operating System Windows 10 My Question or Issue I can access my account on the laptop and have recently gone to Premium whereas before I w...
2019-07-22 9:29:55 AM
2019-10-03 10:45:56 AM
Petya
Community Legend
567 Views
1 replies
0 likes

567 Views
1 replies
0 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

SpotyThrowbacks
Roadie
Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762 My Question or Issue Spotify mobile will only open URI links in s...
2019-09-30 7:09:55 AM
2019-10-03 9:58:57 AM
SpotyThrowbacks
Roadie
1636 Views
3 replies
0 likes
Bug or Update
links
shuffle

1636 Views
3 replies
0 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

sulfurico_one
Regular
Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...
2019-10-03 7:55:44 AM
1138 Views
0 replies
1 likes

1138 Views
0 replies
1 likes

Superuser Contribution Spotify playing music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify version 8.5.3.716 My Question or IssueAbout 3 weeks ago I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere! Typically this wi...

user-removed
Visitor
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie Spotify version 8.5.3.716 My Question or Issue About 3 weeks ago I noticed Spotify would start random...
2019-04-30 7:07:01 PM
2019-10-03 6:06:24 AM
Scifikimmi
Newbie
4180 Views
8 replies
3 likes

4180 Views
8 replies
3 likes

Following Artist Bug

Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling the app, updating my phone and app, but to no avail....

Firesword007
Regular
Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling t...
2019-09-16 9:46:38 PM
2019-10-03 4:40:07 AM
Firesword007
Regular
885 Views
3 replies
0 likes

885 Views
3 replies
0 likes

Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

sulfurico_one
Regular
Plan Premium Country Brazil Device (Moto G 5S Operating System Android I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...
2019-10-02 11:52:03 PM
2019-10-03 1:52:35 AM
eltoch
Composer
822 Views
1 replies
0 likes

822 Views
1 replies
0 likes

Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

ClarisseBre
Visitor
Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1 My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...
2019-10-02 9:45:02 PM
2019-10-03 1:06:29 AM
Jls0923
Casual Listener
2129 Views
2 replies
0 likes

2129 Views
2 replies
0 likes

Superuser Contribution New Phone, Cant Access Playlists or Make New Ones

PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...

Hlin
Visitor
Plan Premium Country United States of America Device LG G6 Operating System Android My Question or Issue I just git my new phone, because I needed something compatible with my new di...
2019-08-22 5:07:09 PM
2019-10-02 9:54:17 PM
Xerophix
Casual Listener
874 Views
4 replies
0 likes
LG
LG G6

874 Views
4 replies
0 likes

Solved!! Annoying pop up bubble

Using the Galaxy S10. Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps. Even if I go back to Spotify, there it is. I can close it out, but it's cumbersome and half t...

snewch
Newbie
Using the Galaxy S10. Everytime I switch to a different app, an annoying little bubble pops up with the current song that stays on top of all my other apps. Even if I go back to Spotify, ...
2019-06-19 11:52:28 PM
2019-10-02 5:52:39 PM
Mccarthysam4
Visitor
5442 Views
2 replies
2 likes

5442 Views
2 replies
2 likes

Superuser Contribution Esperando para descargar, android

PlanPremiumCountryEspañaDeviceXiaomi Redmi Note 5Operating SystemAndroid 9 My Question or IssueCuando intento descargar una lista de reproducción con archivos locales (añadida desde el pc) en mi movil, se queda "esperando para descargar" indefinidame...

Alonsez
Visitor
Plan Premium Country España Device Xiaomi Redmi Note 5 Operating System Android 9 My Question or Issue Cuando intento descargar una lista de reproducción con archivos locales (añadid...
2019-10-01 2:21:16 PM
2019-10-02 3:26:53 PM
Katerina
Spotify Legend
2186 Views
1 replies
0 likes
archivos locales

2186 Views
1 replies
0 likes

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