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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6902 Views

0 replies

7 likes

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How to roll back version?

PlanPremiumCountryAusDeviceSamsung Galaxy 9Operating SystemAndroid Pie How do I roll back to a previous version that still contains the widget?

Casual Listener

Plan Premium Country Aus Device Samsung Galaxy 9 Operating System Android Pie   How do I roll back to a previous version that still contains the widget?  

Dragoshade

Music Fan

1022 Views

2 replies

6 likes

  • 1022 Views
  • 2 replies
  • 6 likes

Wont open, at all

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. I have lost count the amount of times I have uninst...

Casual Listener

None of the below information is required. The app just wont open. When intry I get big logo, little logo, back to home screen. Then error message. Prior to this I had issues with google smart lock. ...

Jose_M

Spotify Star

664 Views

3 replies

0 likes

Argggghhhhh
  • 664 Views
  • 3 replies
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Music stops until I reset my wifi

When a song that I was listening to ends the next one doesn't always load, I skip a few and one of them works for like 5 seconds then doesn't load anymore. Until I either wait 5 ish minutes or reset my wifi but then again it tends to do this again la...

Visitor

When a song that I was listening to ends the next one doesn't always load, I skip a few and one of them works for like 5 seconds then doesn't load anymore. Until I either wait 5 ish minutes or reset ...

454 Views

0 replies

1 likes

Android
Samsung
Stopped playing
wifi
  • 454 Views
  • 0 replies
  • 1 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

saacke-us

Casual Listener

752 Views

2 replies

2 likes

Widget
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  • 2 replies
  • 2 likes

Superuser Contribution All My library section is empty after reinstalling the app

PlanFreeLithuaniaDeviceHuawei LUA-L21Operating SystemAndroid 5.1 My Question or IssueFor a couple of weeks recently every time I've opened Spotify on my phone it was showing the message: "Sorry, something went wrong, try again later". So I decided to...

Visitor

Plan Free Lithuania Device Huawei LUA-L21 Operating System Android 5.1   My Question or Issue For a couple of weeks recently every time I've opened Spotify on my phone it  was show...

Petya

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Playlist order when adding new tracks to that list

I have my lists sorted in a certain order on my android/Desktop. But I noticed that I'm on my android, and I'm listening to a song I like, when I try to add that song to a playlist (of which I have many) the order of all of the playlists is completel...

Roadie

I have my lists sorted in a certain order on my android/Desktop. But I noticed that I'm on my android, and I'm listening to a song I like, when I try to add that song to a playlist (of which I have m...

Emilia_8

Community Legend

446 Views

1 replies

0 likes

list
  • 446 Views
  • 1 replies
  • 0 likes

Audio Pro speaker is not showing in connectable devices

PlanPremiumCountrySwedenOneplus 7 pro, LG gpadOperating System(Android Oreo, Android Kitkat) My Question or IssueAudio Pro C10 speaker with Spotify Connect is not in the list of connectable devices. I have an Audio pro C10 with Spotify Connect. Somet...

Casual Listener

Plan Premium Country Sweden Oneplus 7 pro, LG gpad Operating System (Android Oreo, Android Kitkat)   My Question or Issue Audio Pro C10 speaker with Spotify Connect is not in the l...

689 Views

0 replies

0 likes

Android
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Huawei Mate 20 Lite Spotify Widget Android

Keine Antwort auf mein Problem gefunden.PlanPremiumCountryGermanyDeviceHuawei Mate 20 LiteOperating System Android 9.1 My Question or IssueIch kann das Spotify Widget auf meinen Startbildschirm nicht mehr ziehen da es anscheinend nicht mehr existiert...

Casual Listener

Keine Antwort auf mein Problem gefunden. Plan Premium Country Germany Device Huawei Mate 20 Lite Operating System  Android 9.1   My Question or Issue Ich kann das Spotify Widget ...

duffy_01

Visitor

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music restarts after pause

PlanPremiumCountryUSADeviceMotorola X4 (Android One)Operating System(Android Pie (9)) My Question or IssueWhen I press pause, the music automatically resumes after about 5 seconds.

Casual Listener

Plan Premium Country USA Device Motorola X4 (Android One) Operating System (Android Pie (9))   My Question or Issue When I press pause, the music automatically resumes after about 5 se...

dventer

Visitor

1388 Views

4 replies

2 likes

  • 1388 Views
  • 4 replies
  • 2 likes

older spotify version

hello and thanks for reading,after i updated the spotify app on my android phone to the latest version by mistake (no helpful patchnotes were visible, as usual with spotify) i would like to know how to download a different version of the app, special...

Music Fan

hello and thanks for reading, after i updated the spotify app on my android phone to the latest version by mistake (no helpful patchnotes were visible, as usual with spotify) i would like to know ho...

Dragoshade

Music Fan

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

Solved!! Can no longer play on Sonos using Spotify Andoid app

PlanPremiumCountryU.S.DeviceSamsung J7 2018Operating SystemAndroid Oreo My Question or IssueI'm able to play Spotify using the Sonos app, but I can no longer connect to Sonos using Spotify Android app. Reinstalling Spotify did not help. Starting song...

Music Fan

Plan Premium Country U.S. Device Samsung J7 2018 Operating System Android Oreo   My Question or Issue I'm able to play Spotify using the Sonos app, but I can no longer connect to ...

hemophobe

Music Fan

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Spotify plays random music playlists I've never subscribed too before

It's driving me bonkers now. It's been on and off for over a year on 2 different phones. All bar 2 or 3 of the recently played and heavy rotation are artists and playlists I've never listened too or never clicked play on. Often whilst playing my own ...

Newbie

It's driving me bonkers now. It's been on and off for over a year on 2 different phones.   All bar 2 or 3 of the recently played and heavy rotation are artists and playlists I've never listene...

DanifC

Composer

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Playlist

Idk if it's all my playlists but my one playlist that I listen to the most has gone a bit wack. I've checked my queue but there's nothing. My playlist won't play in its order

Casual Listener

Idk if it's all my playlists but my one playlist that I listen to the most has gone a bit wack. I've checked my queue but there's nothing. My playlist won't play in its order

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
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Superuser Contribution Spotify Glitching/Crashing

PlanPremiumDeviceSamsung Galaxy S9 My Question or IssueWhenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doesn't go away. How do I fix this issue? I've tried disabling the Goog...

Visitor

Plan Premium Device Samsung Galaxy S9   My Question or Issue Whenever I try open spotify, it glitches and keeps trying to reload with the Google Smart lock appearing at the bottom that doe...

Petya

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to unblock songs?

PlanFree/PremiumCountry DeviceHuawei P20, Gigabyte Aero 15 Operating SystemAndroid Oreo, Ubuntu My Question or IssueI had accidentally block certain songs while using Spotify on my phone. Whenever I tried to skip certain songs, I would accidentally c...

Newbie

Plan Free/Premium Country   Device Huawei P20, Gigabyte Aero 15   Operating System Android Oreo, Ubuntu   My Question or Issue I had accidentally block certain songs while u...

Petya

Community Legend

1441 Views

1 replies

2 likes

  • 1441 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unable to sign in to spotify after logging out

The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled. https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Spotify/idi-p/2112803 Device: LG V20

Visitor

The below post describes the exact same issue I encountered.... once I logged out with offline mode enabled.   https://community.spotify.com/t5/Ongoing-Issues/Please-go-online-to-connect-to-Sp...

Petya

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Recently Played Mobile

PlanFreeCountryUsaDeviceNote 8Operating System Android Oreo My Question or IssueHey, I don't have access to a computer, and I want to see my recently played (songs, not playlists). Where can I do that? I tried loading the web player and switching to ...

Casual Listener

Plan Free Country Usa Device Note 8 Operating System  Android Oreo   My Question or Issue Hey, I don't have access to a computer, and I want to see my recently played (songs, not ...

Billy-J

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Spotify updates causing Pioneer headunit to not track songs forward or back

I'm currently using version 8.4.77.779 because it allows my One Plus 6T connecting via bluetooth to the Pioneer headunit. With this version, I am able to track songs forward and back with ease. However, when I update to the latest spotify app, I'm on...

Regular

I'm currently using version 8.4.77.779 because it allows my One Plus 6T connecting via bluetooth to the Pioneer headunit. With this version, I am able to track songs forward and back with ease. Howev...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Autoplay is still going even with it disabled

PlanFreeCountryUSA DeviceSamsung J7 CrownOperating SystemAndroid 8.0.0 My Question or IssueI got this phone recently and now even when I disable Autoplay on it suggested songs still show up. I did not have this problem on my old phone, whats going on...

Visitor

  Plan Free Country USA   Device Samsung J7 Crown Operating System Android 8.0.0   My Question or Issue I got this phone recently and now even when I disable Autoplay on it...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution All my music got unloaded

PlanPremium (the 2-months-free offer)CountryFranceDeviceSamsung A8Operating SystemAndroid Pie My Question or IssueHello, here is the problem I have with my Spotify account : all my music suddenly got unloaded and whenever I try to redownload it, the ...

Visitor

Plan Premium (the 2-months-free offer) Country France Device Samsung A8 Operating System Android Pie    My Question or Issue Hello, here is the problem I have with my Spotify acco...

Petya

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes