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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387810 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Question or Issuei sort my playlistsafter the date i added a song to it.when i command google to play the playlist. the sorting is not considered...when iam going manually to the playlist it is considered again. drives me crazy if i wanna here my ...
My Question or Issue i sort my playlists after the date i added a song to it. when i command google to play the playlist. the sorting is not considered... when iam going manually to the playlist ...
330 Views
0 replies
0 likes
I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after that some numbers are missing too. How can I make sur...
I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after th...
Casual Listener
615 Views
2 replies
0 likes
I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to turn it off. I've tried reinstalling the app, goin...
I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to...
Spotify Legend
1803 Views
1 replies
0 likes
https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or ...
https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sw...
334 Views
0 replies
0 likes
PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the login button will just be stuck in the active phas...
PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the...
Spotify Star
796 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...
Plan Premium Country United States Device LG G6 Operating System Android Oreo My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...
623 Views
0 replies
0 likes
Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had.Unfortunately, Spotify is gone but my free space has not grown up...Spotify cache was around 3GB and my free space is till arou...
Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had. Unfortunately, Spotify is gone but my free space has not grown up...
Casual Listener
3015 Views
5 replies
0 likes
Hi,I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a Samsung S8 and google searches are all outdated.When I...
Hi, I hope you can help me with my problem. I've googled a lot and searched through every corner of my device memory but I can't find the folder where spotify stores the downloaded files. I have a S...
Spotify Star
1166 Views
1 replies
0 likes
PlanPremiumCountrySouth Africa DevicePixel 3XLOperating SystemAndroid 10 My Question or IssueI have searched and high and low but my app does not show the "Sleep Timer" when playing a song. I go into the song menu via the 3 dots in top right corner b...
Plan Premium Country South Africa Device Pixel 3XL Operating System Android 10 My Question or Issue I have searched and high and low but my app does not show the "Sleep Tim...
Spotify Star
1189 Views
1 replies
0 likes
Premium user here on a Samsung Galaxy S10 plus. Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works. But when I play a song via 'artist' or 'album' it disconnects every time. Very annoying!So I can only play t...
Premium user here on a Samsung Galaxy S10 plus. Whenever I play music from a playlist via Spotify connect on my Bose soundtouch 20, it works. But when I play a song via ...
Casual Listener
943 Views
1 replies
0 likes
Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on it. I attached a screenshot, the song is already ove...
Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on i...
Music Fan
5921 Views
2 replies
3 likes
PlanPremium - FamilyCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemDunno, probably the latest My Question or IssueThe Spotify app crashes about 2 seconds after pressing the close button in the family menu. By family menu I mean the list of fa...
Plan Premium - Family Country Australia Device Samsung Galaxy 9+ Operating System Dunno, probably the latest My Question or Issue The Spotify app crashes about 2 seconds after pressi...
Casual Listener
2154 Views
2 replies
2 likes
PlanPremium familiarCountryBrazilDeviceMotorola Moto E4Operating SystemAndroid 7.1.1Spotify version 8.5.32.889 My Question or IssueThe songs are downloaded in the android app, but do not stay offline. I download the songs, but when I try to listen of...
Plan Premium familiar Country Brazil Device Motorola Moto E4 Operating System Android 7.1.1 Spotify version 8.5.32.889 My Question or Issue The songs are downloaded in the androi...
431 Views
0 replies
2 likes
Plan: PremiumCountry: FrDevice: Huawei P10 LiteOperating System: Android 8.0.0My Question or IssueThe application is not always stopping when I close it. I mean that I can't see a trace of Spotify on my phone (nothing in the running applications list...
Plan: Premium Country: Fr Device: Huawei P10 Lite Operating System: Android 8.0.0 My Question or Issue The application is not always stopping when I close it. I mean that I can't see a trac...
354 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy Edge 7Operating SystemAndroid Pie My Question or IssueUnlike the link here the bug is not fixed. If I install Spotify and check my default storage for music, my SD card is already selected. I download som...
Plan Premium Country Germany Device Samsung Galaxy Edge 7 Operating System Android Pie My Question or Issue Unlike the link here the bug is not fixed. If I install Spotify and check ...
Music Fan
871 Views
1 replies
1 likes
PlanFamilyCountryIrelandDeviceXiaomi Redmi Note 8 Pro 128GBOperating SystemMIUI Global 10.4.5 (Android 9)My Question or IssueFrom any screen that at the top right corner the three dots are showing (player, playlist view, album, artist...) in this dev...
Plan Family Country Ireland Device Xiaomi Redmi Note 8 Pro 128GB Operating System MIUI Global 10.4.5 (Android 9) My Question or Issue From any screen that at the top right corner the three d...
Regular
4620 Views
5 replies
2 likes
I have noticed recently that occasionally Spotify isn't adding songs to playlists from Radio.I was so disappointed when this happened last night, because I heard a song by chance that I absolutely loved, did the above things and now I can't find it o...
I have noticed recently that occasionally Spotify isn't adding songs to playlists from Radio. I was so disappointed when this happened last night, because I heard a song by chance that I absolutely ...
470 Views
0 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy s9+)Operating System( Android Oreo) My Question or Issue Green Circle of Death constantly showing up. Clean installs, cache clear nothing works. When you try to access song, album, podcast, search. Even downlo...
Plan Premium Country Device (Samsung Galaxy s9+) Operating System ( Android Oreo) My Question or Issue Green Circle of Death constantly showing up. Clean ...
Music Fan
3841 Views
11 replies
0 likes
PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueSince updating to Android 10, the Google Assistant command "Hey Google, I like this song" or "Hey Google, thumbs up this song" are no longer working.On ...
Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted My Question or Issue Since updating to Android 10, the Google Assistant command "Hey Google, I li...
Spotify Star
982 Views
3 replies
0 likes
Hi, I have a paid subscription with Spotify. My phone, a Samsung Note 10 Plus - Android 9, One UI 1.5, Spotify Version 8.5.32.889The ongoing issue I have is seeing 'there is no internet connection' when using the Spotify app on my phone especially wh...
Hi, I have a paid subscription with Spotify. My phone, a Samsung Note 10 Plus - Android 9, One UI 1.5, Spotify Version 8.5.32.889 The ongoing issue I have is seeing 'there is no internet con...
750 Views
0 replies
3 likes
