Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375510 Views

541 replies

34 likes

Account
Free
  • 375510 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

  • 7532 Views
  • 0 replies
  • 7 likes

Spotify changes from SD card to internal storage at every reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy Edge 7Operating SystemAndroid Pie My Question or IssueUnlike the link here the bug is not fixed. If I install Spotify and check my default storage for music, my SD card is already selected. I download som...

Newbie

Plan Premium Country Germany Device Samsung Galaxy Edge 7 Operating System Android Pie   My Question or Issue Unlike the link here the bug is not fixed. If I install Spotify and check ...

Atexor

Music Fan

856 Views

1 replies

1 likes

bug
sd card
  • 856 Views
  • 1 replies
  • 1 likes

Freeze in Redmi Note 8 Pro

PlanFamilyCountryIrelandDeviceXiaomi Redmi Note 8 Pro 128GBOperating SystemMIUI Global 10.4.5 (Android 9)My Question or IssueFrom any screen that at the top right corner the three dots are showing (player, playlist view, album, artist...) in this dev...

Regular

Plan Family Country Ireland Device Xiaomi Redmi Note 8 Pro 128GB Operating System MIUI Global 10.4.5 (Android 9) My Question or Issue From any screen that at the top right corner the three d...

corsario

Regular

4589 Views

5 replies

2 likes

Android
Redmi
Xiaomi
  • 4589 Views
  • 5 replies
  • 2 likes

Songs not adding to liked from radio or the playlist I have selected

I have noticed recently that occasionally Spotify isn't adding songs to playlists from Radio.I was so disappointed when this happened last night, because I heard a song by chance that I absolutely loved, did the above things and now I can't find it o...

Casual Listener

I have noticed recently that occasionally Spotify isn't adding songs to playlists from Radio. I was so disappointed when this happened last night, because I heard a song by chance that I absolutely ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Green Circle of Death

PlanPremiumCountry Device(Samsung Galaxy s9+)Operating System( Android Oreo) My Question or Issue Green Circle of Death constantly showing up. Clean installs, cache clear nothing works. When you try to access song, album, podcast, search. Even downlo...

Music Fan

  Plan Premium Country   Device (Samsung Galaxy s9+) Operating System ( Android Oreo)   My Question or Issue   Green Circle of Death constantly showing up. Clean ...

jjwren

Music Fan

3761 Views

11 replies

0 likes

  • 3761 Views
  • 11 replies
  • 0 likes

[Android 10] Hey Google, I like this song

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueSince updating to Android 10, the Google Assistant command "Hey Google, I like this song" or "Hey Google, thumbs up this song" are no longer working.On ...

Regular

Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted   My Question or Issue Since updating to Android 10, the Google Assistant command "Hey Google, I li...

Luan

Spotify Star

955 Views

3 replies

0 likes

  • 955 Views
  • 3 replies
  • 0 likes

No internet connection ?? What about my cell phone provider?

Hi, I have a paid subscription with Spotify. My phone, a Samsung Note 10 Plus - Android 9, One UI 1.5, Spotify Version 8.5.32.889The ongoing issue I have is seeing 'there is no internet connection' when using the Spotify app on my phone especially wh...

Regular

Hi, I have a paid subscription with Spotify.  My phone, a Samsung Note 10 Plus - Android 9, One UI 1.5, Spotify Version 8.5.32.889 The ongoing issue I have is seeing 'there is no internet con...

740 Views

0 replies

3 likes

  • 740 Views
  • 0 replies
  • 3 likes

BUG: Need to start android app twice for premium stuff to work.

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemAndroid-version: 9Grundversion:4.9.59-16947752 My Question or IssueThe first time I open Spotify it does not recognize that my account have premium. GIVENI have a premium account. I turn o...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Android-version: 9 Grundversion: 4.9.59-16947752     My Question or Issue The first time I open Spotify it ...

531 Views

0 replies

0 likes

bug
Premium
Restart needed
  • 531 Views
  • 0 replies
  • 0 likes

Delete

Delete

Casual Listener

Delete

florispols

Newbie

676 Views

1 replies

1 likes

  • 676 Views
  • 1 replies
  • 1 likes

My saved music always gone and need redownload

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again.But it can last more if i changes my storage to save the music to internal. And I always need to redownload, it's annoying..I used premium a...

Casual Listener

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again. But it can last more if i changes my storage to save the music to internal. And I alway...

conniezz

Casual Listener

610 Views

2 replies

1 likes

  • 610 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify doesnt connect to Alexa.

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play. This is a recent thing as it used to work fine. P...

Regular

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play...

Petya

Community Legend

10291 Views

27 replies

0 likes

  • 10291 Views
  • 27 replies
  • 0 likes

Playlist order on Android

My Question or IssueI can't remember when, but at some point in the last few months, the mobile app for android does not let you put your playlists in custom order like on the desktop.I'd love for it to go back to the user created playlist order.It's...

Casual Listener

My Question or Issue I can't remember when, but at some point in the last few months, the mobile app for android does not let you put your playlists in custom order like on the desktop. I'd love fo...

437 Views

0 replies

0 likes

Playlists Android App
  • 437 Views
  • 0 replies
  • 0 likes

Playlist order on mobile phone vs desktop

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueHelloFor a few months, I cannot figure out why my playlist order has changed.I'm not talking about the song order within a playlist, but my overall playlists names and ...

Newbie

  Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue Hello For a few months, I cannot figure out why my playlist order has changed. I'm...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Playback not following sort order with shuffle off

PlanPremiumCountryDKDeviceSamsung Galaxy a70Operating SystemAndroid 9 My Question or IssueOn premium, with shuffle off, sorted by artist, I like to play the first song of an artist or album in a bigger playlist and listen to it in the sorted sequence...

Visitor

Plan Premium Country DK Device Samsung Galaxy a70 Operating System Android 9   My Question or Issue On premium, with shuffle off, sorted by artist, I like to play the first song of an ...

emberins

Music Fan

773 Views

3 replies

4 likes

  • 773 Views
  • 3 replies
  • 4 likes

Solved!! [Mobile] Playlist Won't Play Properly

PlanFreeCountry DeviceMoto g7Operating System My Question or IssueMy Spotify playlist on my mobile device won't play properly. Originally I had the option to choose individually a song I wish to listen to without a problem, and without having to be c...

Visitor

  Plan Free Country   Device Moto g7 Operating System     My Question or Issue My Spotify playlist on my mobile device won't play properly. Originally I had the option ...

Emilia_8

Community Legend

1404 Views

1 replies

0 likes

  • 1404 Views
  • 1 replies
  • 0 likes

[Android] I can't share music to instagram stories

PlanPremiumCountryPoland Device(Xiaomi Redmi Note 7)Operating System(Android) My Question or IssueI can't share music to instagram stories. I already reinstalled and updated both apps. I can only share music to instagram direct.

Visitor

Plan Premium Country Poland  Device (Xiaomi Redmi Note 7) Operating System (Android)   My Question or Issue I can't share music to instagram stories. I already reinstalled and upd...

361 Views

0 replies

1 likes

  • 361 Views
  • 0 replies
  • 1 likes

Default Storage location switches to Internal after every phone reboot

Every time my phone restarts (system update or ran out of battery) or Spotify updates the default storage location changes to Internal. When this happens all the downloads become unplayable and I have to manually switch off "download" on everything a...

Newbie

Every time my phone restarts (system update or ran out of battery) or Spotify updates the default storage location changes to Internal. When this happens all the downloads become unplayable and I hav...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

App crashing when opening the context menu for songs albums or playlist :(

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite.Edit: the share button at the bottom right of the now playing screen also crashes the app. CRASH LOG: "https://del.dog/veqayequmu.makefile" I ha...

Casual Listener

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite. Edit: the share button at the bottom right of the now playing screen also crashes the app. ...

chris_uk1

Casual Listener

1825 Views

2 replies

0 likes

  • 1825 Views
  • 2 replies
  • 0 likes

Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

Regular

“Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Adding songs to playlist in mobile app is broken!

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), if I try, the application will hang and I can only g...

Visitor

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), i...

Emilia_8

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

How to add to the end of now playing

PlanFree/CountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueHow do I add a song/album to the end of what I have playing already? I am listening to an album, and I wanted to add another one to the end. When I go to it, the only...

Newbie

Plan Free/ Country USA Device Galaxy Note 10+ Operating System Android   My Question or Issue How do I add a song/album to the end of what I have playing already?  I am listening ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes