Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Solved!!Superuser Contribution A specific song stopped playing at the same point

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9 My Question or IssueMy spotify stopped playing Goodbyes by Post Malone at 2:12. Nothing happens if i press 'play'. I have to drag the play point at 2:13 and above for the...

farleonhart
Newbie
Plan Premium Country Malaysia Device Samsung Galaxy A7 2018 Operating System Android 9 My Question or Issue My spotify stopped playing Goodbyes by Post Malone at 2:12. Nothing happen...
2019-09-09 5:50:26 AM
2019-09-16 2:06:33 PM
Petya
Community Legend
355 Views
1 replies
0 likes
Android
paused
Stopped

355 Views
1 replies
0 likes

Superuser Contribution Music keeps stopping after a few seconds.

FreeCanadaSamsung A20 My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at beginning of song, starts at whatever time last song stopped at. I've tried changing my password...

Beachmomma
Visitor
Free Canada Samsung A20 My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at beginning of song, starts ...
2019-09-09 6:45:01 AM
2019-09-16 2:01:08 PM
Petya
Community Legend
862 Views
1 replies
0 likes

862 Views
1 replies
0 likes

Superuser Contribution Terrible performance on Android

PlanPremiumCountryUSA Device(Samsung Galaxy 8 plus)Operating System(Android 9) My Question or IssueIs anyone experiencing a terrible slowness sometimes using Spotify app in Android? By slowness I mean: search and click on a song to have it played, it...

pabhb
Newbie
Plan Premium Country USA Device (Samsung Galaxy 8 plus) Operating System (Android 9) My Question or Issue Is anyone experiencing a terrible slowness sometimes using Spot...
2019-07-24 3:37:36 AM
2019-09-16 1:54:16 PM
Petya
Community Legend
2896 Views
3 replies
7 likes

2896 Views
3 replies
7 likes

Superuser Contribution Spotify stops screen goes black

Hi all, I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping playing as soons as the screen goes black. I wonder if it follows ...

denisq
Casual Listener
Hi all, I am running the latest version of Spotify with CyanogenMod 10.2 on a Samsung Galaxy Ace 2. Everything has been fine for weeks until two days ago when Spotify started stopping play...
2013-11-25 12:03:32 PM
2019-09-16 1:34:33 PM
Petya
Community Legend
4945 Views
7 replies
1 likes

4945 Views
7 replies
1 likes

Superuser Contribution Spotify freezes, skipping and stopping music not Possible // Cat S61

PlanPremiumCountry DeviceBullit Cat S61Operating SystemAndroid 8.1.0 My Question or IssueSpotify freezes after pressing skip/back butto, pause not possible, then phone gets reeeeally slow, stopping music is only possible by stopping Spotify process v...

ulf1984
Visitor
Plan Premium Country Device Bullit Cat S61 Operating System Android 8.1.0 My Question or Issue Spotify freezes after pressing skip/back butto, pause not possible, then phone g...
2019-09-10 8:48:48 PM
2019-09-15 3:51:21 PM
Petya
Community Legend
919 Views
1 replies
0 likes

919 Views
1 replies
0 likes

Superuser Contribution My playlist keeps shuffling when shuffle is turned off

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy Note 9Operating SystemLatest OS. My IssueMy personal playlist keeps on playing out of order even though the shuffle is off. It's only happening with one playlist and has occurred since the whole W...

SirDuppy
Newbie
Plan Premium Country United Kingdom Device Samsung Galaxy Note 9 Operating System Latest OS. My Issue My personal playlist keeps on playing out of order even thou...
2019-09-11 4:57:24 PM
2019-09-15 3:40:57 PM
Petya
Community Legend
2127 Views
1 replies
2 likes

2127 Views
1 replies
2 likes

Solved!!Superuser Contribution Podcast gone?

Plan:Premium FamilyPL Device:Android + Web browser My Question or IssueHi, I was listening to the podcast "Lord of the rings". Today it's gone.What happened? Why I'm unable to find in the podcasts list and listen more? Thanks,

kateradk
Newbie
Plan: Premium Family PL Device: Android + Web browser My Question or Issue Hi, I was listening to the podcast "Lord of the rings". Today it's gone. What happened? Why I'm unabl...
2019-09-11 9:00:36 PM
2019-09-15 3:15:06 PM
Petya
Community Legend
1093 Views
1 replies
0 likes
podcast

1093 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountrySingaporeDeviceSamsung S10eOperating SystemAndriod version 9 My Question or IssuePLEASE can someone help fix this issue as it is driving me crazy. On my downloaded playlists the music keeps pausing and I need to keep opening my phon...

Ashep12345
Visitor
Plan Premium Country Singapore Device Samsung S10e Operating System Andriod version 9 My Question or Issue PLEASE can someone help fix this issue as it is driving me crazy. On my dow...
2019-09-12 9:34:55 AM
2019-09-15 12:37:12 PM
Petya
Community Legend
384 Views
1 replies
1 likes

384 Views
1 replies
1 likes

Superuser Contribution instagram

PlanPremiumCountryGreece DeviceSamsung galaxy s7 My Question or IssueThe app doesn't give me the option to post a song as an instagram story.What should I do? (both instagram and spotify are updated)

themis14
Visitor
Plan Premium Country Greece Device Samsung galaxy s7 My Question or Issue The app doesn't give me the option to post a song as an instagram story. What should I do? (both inst...
2019-09-12 2:48:32 PM
2019-09-15 12:33:15 PM
Petya
Community Legend
225 Views
1 replies
1 likes

225 Views
1 replies
1 likes

Superuser Contribution Spotify unusable when downloading songs

PlanPremiumCountryUsDeviceSamsung Galaxy S9Operating SystemAndroid 9 For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app becomes useless. Search doesn't work, pages don't load, and internal and ...

arodd2000
Music Fan
Plan Premium Country Us Device Samsung Galaxy S9 Operating System Android 9 For about the last two months or so, when Spotify is downloading songs for offline use, the rest of the app...
2019-09-04 7:03:18 PM
2019-09-15 12:27:10 PM
Petya
Community Legend
555 Views
2 replies
0 likes

555 Views
2 replies
0 likes

Superuser Contribution Adding songs to playlists while offline not working

PlanPremiumCountryUSADevicePixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI camp often, and save a lot of new music offline so I can listen to it and add songs to my playlists and likes. Recently when I have don...

Owen389
Casual Listener
Plan Premium Country USA Device Pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I camp often, and save a lot of new music offline so I c...
2019-09-13 2:09:45 AM
2019-09-15 12:08:53 PM
Petya
Community Legend
377 Views
1 replies
0 likes
bug

377 Views
1 replies
0 likes

Solved!! Can't play latest TOOL album through chromecast

PlanPremiumCountryNLDeviceOP & My Question or IssueI have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other music seems fine, but when I select any song from the latest TOOL album it jus...

grotejoost
Music Fan
Plan Premium Country NL Device OP & My Question or Issue I have this weird issue where I am not able to stream the latest TOOL album through my chromecast audio setup. All other mu...
2019-09-10 8:10:54 PM
2019-09-15 9:52:51 AM
grotejoost
Music Fan
475 Views
2 replies
0 likes

475 Views
2 replies
0 likes

For smartphone devices, after clicking "forget this device" it still appears the next time I log in

PlanFree/PremiumCountry Device(Pixel 2)Operating SystemAndroid 10 My Question or IssueFor smartphone devices, after clicking "forget this device" it still appears the next time I log in. Specifically on Amazon Echo devices linked to the same Amazon a...

persianpirate
Visitor
Plan Free/Premium Country Device (Pixel 2) Operating System Android 10 My Question or Issue For smartphone devices, after clicking "forget this device" it still appears the ne...
2019-09-15 3:30:31 AM
300 Views
0 replies
0 likes

300 Views
0 replies
0 likes

Tengo un problema premium 199 por un año

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a problem with subscription 199 premium one year [snip - Community Moderator edi...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
2019-09-15 1:46:19 AM
2019-09-15 1:48:16 AM
Brunelicia
Community Legend
684 Views
1 replies
0 likes
Premium 199 por un año

684 Views
1 replies
0 likes

Spotify acting up

Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, then once it loads the song that was playing would st...

1nsan1ty
Visitor
Ill be listening to spotify playing my xbox and my phone will be sleeping while spotify plays and it will stop, and exit to the home screen, so id have to hit the square and click the spotify tab, th...
2019-09-14 8:59:37 PM
475 Views
0 replies
1 likes

475 Views
0 replies
1 likes

Superuser Contribution Albums added to playlist appears in reverse order. Different from play order.

PlanPremium (family plan)CountryUnited StatesDevicePixel 2Operating SystemAndroid 9 Pie PQ3A.190801.002 My Question or IssueFor multiple years, I have had my spotify playlist sorted by "recently added". If I add an album to the the playlist by pressi...

justinmemes
Casual Listener
Plan Premium (family plan) Country United States Device Pixel 2 Operating System Android 9 Pie PQ3A.190801.002 My Question or Issue For multiple years, I have had my spotify playlist...
2019-08-22 2:20:49 AM
2019-09-14 5:44:19 PM
slimphatman
Newbie
1601 Views
6 replies
3 likes

1601 Views
6 replies
3 likes

Solved!! W1dg3t?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

saacke-us
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-16 2:19:00 AM
2019-09-14 4:29:57 PM
saacke-us
Casual Listener
442 Views
2 replies
2 likes
Widget

442 Views
2 replies
2 likes

Using play button on lock screen with Airpods

PlanPremiumCountryLatviaDevice(Samsung Galaxy s10e)Operating System(Android 9)My Question or IssueHello!I just bought Samsung Galaxy s10e. I'm usually listening music with my Airpods. And when I'm with my Airpods I can't pause music on lock screen. W...

RichardMiscenko
Newbie
Plan Premium Country Latvia Device (Samsung Galaxy s10e) Operating System (Android 9) My Question or Issue Hello! I just bought Samsung Galaxy s10e. I'm usually listening music with my Airp...
2019-09-14 1:03:32 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Superuser Contribution No Spotify app on my Play Store (SONY XPERIA TIPO)

PlanFree/PremiumCountry : FRANCE DeviceSONY XPERIA TIPOOperating SystemANDROID My Question or IssueHi,I'm looking for help : I cannot find the Spotify App on my Google Play Store on my SONY XPERIA TIPO. If there's in indeed no Spotify App for my phon...

SONYXPERIATIP0
Casual Listener
Plan Free/Premium Country : FRANCE Device SONY XPERIA TIPO Operating System ANDROID My Question or Issue Hi, I'm looking for help : I cannot find the Spotify App on my Goog...
2019-09-13 12:27:30 PM
2019-09-14 11:41:27 AM
SONYXPERIATIP0
Casual Listener
964 Views
2 replies
0 likes

964 Views
2 replies
0 likes

Superuser Contribution Email on fb changed but it didnt change on spotify

So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one.Thanks for any help

ivangajdos
Visitor
So i changed my fb email like 3 months ago but spotify related emails are still being sent to the old one and on the profile i still see my old one. Thanks for any help
2019-09-13 8:23:53 AM
2019-09-14 11:09:25 AM
Katerina
Spotify Legend
291 Views
1 replies
0 likes

291 Views
1 replies
0 likes

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