Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375473 Views

541 replies

34 likes

Account
Free
  • 375473 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Solved!! Error when adding songs to playlists on Android

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "recently used". This is quite annoying, illogical and...

Newbie

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "re...

Emilia_8

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Infinite Album Glitch

None of the below information is rPlanPremiumCountryMexicoDeviceXiaomi Redmi 4AOperating SystemAndroid Nougat 7.1My Question or IssueFor some reason all albums when i click them the songs start duplicating till the point that the album is basically i...

Newbie

None of the below information is r Plan Premium Country Mexico Device Xiaomi Redmi 4A Operating System Android Nougat 7.1 My Question or Issue For some reason all albums when i click them t...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

spotify claims I'm offline but I am not offline

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able to download songs and go offline, but I can't keep u...

Visitor

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able t...

610 Views

0 replies

2 likes

spotify claims I'm offline but I am not offline
  • 610 Views
  • 0 replies
  • 2 likes

Spotify starts playing music after phone calls

Plan - FreeCountry - AustraliaDevice - Google PixelOperating System - Android 9 My Question or IssueI've been listening to Spotify then pause a track and minimise the app. If I receive or make a phone call, once the call is ended, Spotify just starts...

Newbie

Plan - Free Country - Australia Device - Google Pixel Operating System - Android 9   My Question or Issue I've been listening to Spotify then pause a track and minimise the app. If I recei...

thegov73

Visitor

1427 Views

1 replies

2 likes

Android 9.0
Google Pixel
random start
  • 1427 Views
  • 1 replies
  • 2 likes

Downloading playlist against my will

PlanPremiumCountryGreeceDeviceLG G7fitOperating SystemAndroid 8.1.0 My Question or IssueWhenever i visit my starting page (where all the music i ve recently heard is displayed) spotify decides to follow the recent playlists that i ve heard and then p...

Casual Listener

Plan Premium Country Greece Device LG G7fit Operating System Android 8.1.0   My Question or Issue Whenever i visit my starting page (where all the music i ve recently heard is displaye...

375 Views

0 replies

2 likes

  • 375 Views
  • 0 replies
  • 2 likes

The filter button no longer works. Any fixes for this? It's getting very frustrating

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filter. I am unwilling to reinstall the app because it ...

Casual Listener

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filt...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

MI TARJETA DE REGALO NO FUNCIONA!!!

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.

Visitor

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.  

Luan

Spotify Star

1599 Views

1 replies

1 likes

  • 1599 Views
  • 1 replies
  • 1 likes

I can´t creat ore use my owne playlists on mobile

I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an see them on my phone but can´t use them. Device(Samsung S7)

Casual Listener

I can´t create or use my owne playlists on my smartphone.  I had reinstall the app and restarted my phone. But it´s still not working.    At the webbrowser I can create playlist an ...

Luan

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Constantly forced offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWhatever the current android OS is. My Question or IssueSpotify is unable to stay connected to wifi or data for more than half a song. I have cleared my phone cache, restarted my phone, r...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Whatever the current android OS is.    My Question or Issue Spotify is unable to stay connected to wifi or da...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Voice

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueI only just today discovered the existence of Spotify Voice (holding the search button in Spotify to activate). Unfortunately this function does not wor...

Regular

Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted   My Question or Issue I only just today discovered the existence of Spotify Voice (holding the sea...

Luan

Spotify Star

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Superuser Contribution mise en veille , arrêt de la musique.

bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour.Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre , j'ai essayer de désinstaller l'application et de regarder d...

Newbie

bonjour,   j'utilise un galaxy S9 et depuis la nouvelle mise à jour. Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre...

user-removed

Not applicable

87723 Views

8 replies

15 likes

  • 87723 Views
  • 8 replies
  • 15 likes

Music stops playing

PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...

Visitor

Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1   My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Connect Volume Issue for Android

PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...

Newbie

Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac   My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...

Luan

Spotify Star

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Casual Listener

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Luan

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

Music Fan

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates?   A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...

yetixhunting

Casual Listener

5389 Views

3 replies

12 likes

  • 5389 Views
  • 3 replies
  • 12 likes

Solved!! Will turning playlist download toggle to off remove songs from the phone?

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid

Casual Listener

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage?   Thanks.     Plan Premium   Operating System Android

edison90

Casual Listener

1406 Views

3 replies

0 likes

Android
  • 1406 Views
  • 3 replies
  • 0 likes

[Android] Music image is blank

PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...

Casual Listener

Plan Premium (Family plan)   Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4   My Question or Issue  [1] Music banner is...

449 Views

0 replies

0 likes

4.4.4
Android
  • 449 Views
  • 0 replies
  • 0 likes

Saving an Album

PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...

Visitor

Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10   My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

I can`t create a new playlist / ich kann keine neue Playlist erstellen

I write the name and push the button create, but it doesn`t work?Can anyone help me?Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt zum Betätigen aber das Fenster geht nicht weg und die Li...

Newbie

I write the name and push the button create, but it doesn`t work? Can anyone help me? Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt...

Stan33

Casual Listener

786 Views

4 replies

1 likes

  • 786 Views
  • 4 replies
  • 1 likes

Can't unhide songs without hearting them

PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...

Newbie

Plan Premium Country USA Device (Galaxy s10e) Operating System (Android 9)   My Question or Issue Hi, not sure if this has been asked before but for some reason I can't unhide songs wi...

504 Views

0 replies

0 likes

Hidden songs
  • 504 Views
  • 0 replies
  • 0 likes