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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387846 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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BUG: Need to start android app twice for premium stuff to work.

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemAndroid-version: 9Grundversion:4.9.59-16947752 My Question or IssueThe first time I open Spotify it does not recognize that my account have premium. GIVENI have a premium account. I turn o...

Visitor

Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Android-version: 9 Grundversion: 4.9.59-16947752     My Question or Issue The first time I open Spotify it ...

539 Views

0 replies

0 likes

bug
Premium
Restart needed
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Delete

Delete

Casual Listener

Delete

florispols

Newbie

710 Views

1 replies

1 likes

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My saved music always gone and need redownload

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again.But it can last more if i changes my storage to save the music to internal. And I always need to redownload, it's annoying..I used premium a...

Casual Listener

Everytime i saved my music on my storage, it's only there for a week and i need to redownload the music again. But it can last more if i changes my storage to save the music to internal. And I alway...

conniezz

Casual Listener

614 Views

2 replies

1 likes

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Superuser Contribution Spotify doesnt connect to Alexa.

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play. This is a recent thing as it used to work fine. P...

Regular

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play...

Petya

Community Legend

10413 Views

27 replies

0 likes

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Playlist order on Android

My Question or IssueI can't remember when, but at some point in the last few months, the mobile app for android does not let you put your playlists in custom order like on the desktop.I'd love for it to go back to the user created playlist order.It's...

Casual Listener

My Question or Issue I can't remember when, but at some point in the last few months, the mobile app for android does not let you put your playlists in custom order like on the desktop. I'd love fo...

445 Views

0 replies

0 likes

Playlists Android App
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Playlist order on mobile phone vs desktop

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueHelloFor a few months, I cannot figure out why my playlist order has changed.I'm not talking about the song order within a playlist, but my overall playlists names and ...

Newbie

  Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue Hello For a few months, I cannot figure out why my playlist order has changed. I'm...

479 Views

0 replies

1 likes

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Playback not following sort order with shuffle off

PlanPremiumCountryDKDeviceSamsung Galaxy a70Operating SystemAndroid 9 My Question or IssueOn premium, with shuffle off, sorted by artist, I like to play the first song of an artist or album in a bigger playlist and listen to it in the sorted sequence...

Visitor

Plan Premium Country DK Device Samsung Galaxy a70 Operating System Android 9   My Question or Issue On premium, with shuffle off, sorted by artist, I like to play the first song of an ...

emberins

Music Fan

783 Views

3 replies

4 likes

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Solved!! [Mobile] Playlist Won't Play Properly

PlanFreeCountry DeviceMoto g7Operating System My Question or IssueMy Spotify playlist on my mobile device won't play properly. Originally I had the option to choose individually a song I wish to listen to without a problem, and without having to be c...

Visitor

  Plan Free Country   Device Moto g7 Operating System     My Question or Issue My Spotify playlist on my mobile device won't play properly. Originally I had the option ...

Emilia_8

Community Legend

1418 Views

1 replies

0 likes

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[Android] I can't share music to instagram stories

PlanPremiumCountryPoland Device(Xiaomi Redmi Note 7)Operating System(Android) My Question or IssueI can't share music to instagram stories. I already reinstalled and updated both apps. I can only share music to instagram direct.

Visitor

Plan Premium Country Poland  Device (Xiaomi Redmi Note 7) Operating System (Android)   My Question or Issue I can't share music to instagram stories. I already reinstalled and upd...

369 Views

0 replies

1 likes

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App crashing when opening the context menu for songs albums or playlist :(

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite.Edit: the share button at the bottom right of the now playing screen also crashes the app. CRASH LOG: "https://del.dog/veqayequmu.makefile" I ha...

Casual Listener

I have tried different versions of the app and they all have the same problem ... Except for Spotify lite. Edit: the share button at the bottom right of the now playing screen also crashes the app. ...

chris_uk1

Casual Listener

1844 Views

2 replies

0 likes

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Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

Regular

“Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...

468 Views

0 replies

0 likes

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Adding songs to playlist in mobile app is broken!

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), if I try, the application will hang and I can only g...

Visitor

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), i...

Emilia_8

Community Legend

368 Views

1 replies

0 likes

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How to add to the end of now playing

PlanFree/CountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueHow do I add a song/album to the end of what I have playing already? I am listening to an album, and I wanted to add another one to the end. When I go to it, the only...

Newbie

Plan Free/ Country USA Device Galaxy Note 10+ Operating System Android   My Question or Issue How do I add a song/album to the end of what I have playing already?  I am listening ...

290 Views

0 replies

0 likes

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Solved!! Error when adding songs to playlists on Android

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "recently used". This is quite annoying, illogical and...

Newbie

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "re...

Emilia_8

Community Legend

513 Views

1 replies

0 likes

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Infinite Album Glitch

None of the below information is rPlanPremiumCountryMexicoDeviceXiaomi Redmi 4AOperating SystemAndroid Nougat 7.1My Question or IssueFor some reason all albums when i click them the songs start duplicating till the point that the album is basically i...

Newbie

None of the below information is r Plan Premium Country Mexico Device Xiaomi Redmi 4A Operating System Android Nougat 7.1 My Question or Issue For some reason all albums when i click them t...

365 Views

0 replies

0 likes

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spotify claims I'm offline but I am not offline

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able to download songs and go offline, but I can't keep u...

Visitor

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able t...

615 Views

0 replies

2 likes

spotify claims I'm offline but I am not offline
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Spotify starts playing music after phone calls

Plan - FreeCountry - AustraliaDevice - Google PixelOperating System - Android 9 My Question or IssueI've been listening to Spotify then pause a track and minimise the app. If I receive or make a phone call, once the call is ended, Spotify just starts...

Newbie

Plan - Free Country - Australia Device - Google Pixel Operating System - Android 9   My Question or Issue I've been listening to Spotify then pause a track and minimise the app. If I recei...

thegov73

Visitor

1443 Views

1 replies

2 likes

Android 9.0
Google Pixel
random start
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Downloading playlist against my will

PlanPremiumCountryGreeceDeviceLG G7fitOperating SystemAndroid 8.1.0 My Question or IssueWhenever i visit my starting page (where all the music i ve recently heard is displayed) spotify decides to follow the recent playlists that i ve heard and then p...

Casual Listener

Plan Premium Country Greece Device LG G7fit Operating System Android 8.1.0   My Question or Issue Whenever i visit my starting page (where all the music i ve recently heard is displaye...

379 Views

0 replies

2 likes

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The filter button no longer works. Any fixes for this? It's getting very frustrating

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filter. I am unwilling to reinstall the app because it ...

Casual Listener

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filt...

302 Views

0 replies

0 likes

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MI TARJETA DE REGALO NO FUNCIONA!!!

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.

Visitor

Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.  

Luan

Spotify Star

1606 Views

1 replies

1 likes

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