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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107468 Views

26 replies

3 likes

  • 107468 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217423 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217423 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571610 Views

79 replies

3 likes

  • 571610 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470834 Views

577 replies

40 likes

Account
Free
  • 470834 Views
  • 577 replies
  • 40 likes

Spotify connected to someone else's playlist

PlanPremiumCountrySingaporeDevicePizel 2XLOperating SystemAndroid 10 My Question or IssueWeird issue. I was listening to one of Spotify playlists in the office today and I got the popup to connect to another device so I hit Continue and Spotify annou...

Music Fan

Plan Premium Country Singapore Device Pizel 2XL Operating System Android 10   My Question or Issue Weird issue. I was listening to one of Spotify playlists in the office today and I go...

681 Views

0 replies

0 likes

  • 681 Views
  • 0 replies
  • 0 likes

No puedo reproducir en el orden correcto

PlanPremiumCountryMexico DeviceMotorola oneOperating System(Android Pie) My Question or IssueHace 2 semanas que intento hacer el filtro en mi biblioteca para poder escuchar las canciones de algún artista en **bleep**, pero al momento de seleccionar a...

Visitor

Plan Premium Country Mexico   Device Motorola one Operating System (Android Pie)   My Question or Issue Hace 2 semanas que intento hacer el filtro en mi biblioteca para poder esc...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes

Some songs disappear

My Question or IssueHello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being downloaded, when I have connection again it reappear b...

Visitor

My Question or Issue Hello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being d...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

I Can't share songs on IG stories or Facebook

Today I want to share songs on IG stories or Facebook but the app crashesPlan PremiumCountryItaly DeviceSamsung Galaxy 9Operating System Android 8.0.0 My Question or Issue

Regular

Today I want to share songs on IG stories or Facebook but the app crashes Plan  Premium Country Italy   Device Samsung Galaxy 9 Operating System  Android 8.0.0   My Que...

PeteHaase

Music Fan

10422 Views

18 replies

0 likes

  • 10422 Views
  • 18 replies
  • 0 likes

Spotify keeps stopping while track is playing, tried all suggestions to no avail!

PlanPremium (Family)CountrySwedenDeviceSamsung S9, My Question or IssueSaturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stopping. I kept on clicking on play button on my bluetooth headphones but it...

Casual Listener

Plan Premium (Family) Country Sweden Device Samsung S9,  My Question or Issue Saturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stoppin...

1008 Views

0 replies

0 likes

  • 1008 Views
  • 0 replies
  • 0 likes

Saved songs don't show in Library (Your Music)

PlanremiumCountryOmanDeviceLG G7Operating SystemAndroid Oreo My Question or IssueSongs I save or "+" do not show under albums, artists, or anywhere else in my music. The only place they appear on is under the auto playlist "liked songs".Tried re-logg...

Newbie

Plan remium Country Oman Device LG G7 Operating System Android Oreo   My Question or Issue Songs I save or "+" do not show under albums, artists, or anywhere else in my music. The...

ranamihir

Casual Listener

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

'Spotify keeps stopping' error message Samsung S10

I have a Samsung S10 and when I tried to open the app this morning it immediately crashed and I keep getting an error message of 'spotify keeps stopping'The screen disappears almost immediately when trying to open but I can briefly see the 'disc almo...

Visitor

I have a Samsung S10 and when I tried to open the app this morning it immediately crashed and I keep getting an error message of 'spotify keeps stopping' The screen disappears almost immediately whe...

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Lockscreen widget doesn't work on Samsung Galaxy S8

DeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueWhen I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeating the current song when I try it again, so I have to unlock my phone...

Newbie

Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue When I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeatin...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on Android, iOS en macOS is working fine

Hi, using Spotify on Apple TV. Works great.Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my wifi. When it is playing (by using iOS or macOS) as ...

Visitor

Hi, using Spotify on Apple TV. Works great. Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Solved!! 'Waiting to download' local files on Android

PlanPremium CountrySingapore DeviceSamsung Galaxy 8 Operating SystemAndroid version 8.0.0 My Question or Issue Hi,I have been able to download/listen to local files on my Android for a period until recently.The Spotify app (on my Android) kept showin...

Casual Listener

  Plan Premium   Country Singapore    Device Samsung Galaxy 8   Operating System Android version 8.0.0   My Question or Issue   Hi, I have been able...

lufferdrop

Visitor

2387 Views

3 replies

1 likes

  • 2387 Views
  • 3 replies
  • 1 likes

When turning the screen off, Spotify pauses until the screen is back on again

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueHello everyone. I am really **bleep** off. I've been using Spotify for 5 years and this problem never seems to be fixed. Note, that my actual acc...

Visitor

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Hello everyone. I am really **bleep** off. I've been us...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

deleting songs from playlist on mobile

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a big red X to remove the song? Other than that the an...

Casual Listener

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a b...

blakeanthony

Visitor

34645 Views

16 replies

11 likes

  • 34645 Views
  • 16 replies
  • 11 likes

Liked songs playlist isn’t showing for android TV app

PlanPremium CountrySingaporeDeviceNvidia Shield TVOperating SystemAndroid TV 8.0.1 My Question or IssueI can’t seem to find my liked songs playlist on my android TV app even if it’s my last played playlist. The solution I found for now is to play it ...

Casual Listener

Plan Premium  Country Singapore Device Nvidia Shield TV Operating System Android TV 8.0.1   My Question or Issue I can’t seem to find my liked songs playlist on my android TV app ...

627 Views

0 replies

0 likes

  • 627 Views
  • 0 replies
  • 0 likes

Songs pause when phone locks.

PlanStudent PremiumCountryUK DeviceSamsung 10Operating System My Question or Issue When my phone locks, or the screen goes into sleep mode, the music pauses. As soon as I unlock the phone or press the lock button and wake the screen up, the music pla...

Newbie

Plan Student Premium Country UK   Device Samsung 10 Operating System     My Question or Issue   When my phone locks, or the screen goes into sleep mode, the music paus...

Emilia_8

Community Legend

727 Views

1 replies

1 likes

Lock Screen Issues
Music pauses
  • 727 Views
  • 1 replies
  • 1 likes

Superuser Contribution Random play on filtered playlist negates filter

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018. This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my "Starred" playlist (say, to listen to only the songs by an ...

Regular

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018.   This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my...

thisrunson

Regular

970 Views

2 replies

0 likes

Android
filter
  • 970 Views
  • 2 replies
  • 0 likes

Song names not showing

PlanPremiumCountryFinlandDeviceOp6tOperating SystemAndroid 9, oos My Question or IssueI generally can't see a complete list of songs in the up next queue. See attachment. Sometimes it works, but usually not...

Newbie

Plan Premium Country Finland Device Op6t Operating System Android 9, oos   My Question or Issue I generally can't see a complete list of songs in the up next queue. See attachment. Som...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Multiple Song Entries for same song

PlanPremiumCountryUSA DeviceSanding gauzy s10eOperating SystemAndroid Oreo My Question or IssueI have downloaded liked songs and if I go to an album that I want to add a song from, the songs i already like don't show up as such so I will like it agai...

Casual Listener

Plan Premium Country USA  Device Sanding gauzy s10e Operating System Android Oreo   My Question or Issue I have downloaded liked songs and if I go to an album that I want to ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

My Spotify randomly pauses music?

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same pausing randomly thing, even when I'm navigating my ...

Casual Listener

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same p...

929 Views

0 replies

1 likes

bug
Galaxy S10
galaxy s8
Help
Music pausing
music stopping
Samsung
  • 929 Views
  • 0 replies
  • 1 likes

SD card downloads unusable with Android app, they are lost anytime the phone is rebooted

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. As soon as the phone finishes booting, a notificati...

Gig Goer

The current version of the Spotify app is completely broken: if downloads are saved to an external SD card, all of them are lost as soon as the phone is rebooted, even if the SD card is not touched. ...

CaptainDubious

Gig Goer

1161 Views

2 replies

0 likes

  • 1161 Views
  • 2 replies
  • 0 likes

Spotify keeps adding albums for download without me doing anything

Android 7.1. Samsung Galaxy S7, latest version of spotify. Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wifi, spotify started starting to download like 20 albums that...

Music Fan

Android 7.1. Samsung Galaxy S7, latest version of spotify.   Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wi...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes