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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6858 Views

0 replies

7 likes

  • 6858 Views
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  • 7 likes

My Weekly Discovery doesnt refresh since 2 months ago

PlanPremiumCountryMexicoDeviceSamsung Galaxy S-10eOperating SystemVersion Android 9My Question or IssueWells since i chance my phone 2 months ago my weekly discovery or any other carpet doesnt refresh witt new music , it reminds the same music, i try...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S-10e Operating System Version Android 9 My Question or Issue Wells since i chance my phone 2 months ago my weekly discovery or any other ca...

287 Views

0 replies

0 likes

  • 287 Views
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  • 0 likes

Colored notification

PlanPremiumCountryItalyDeviceHUAWEI P10 Operating System(Android 9 Emui 9.1.0 My Question or IssueHello i recently noticed that know the notification icon change color based on the song is there a way to not have the notification colored?

Newbie

  Plan Premium Country Italy Device HUAWEI P10  Operating System (Android 9 Emui 9.1.0   My Question or Issue Hello i recently noticed that know the notification icon change...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

Music pauses when screen locks

PlanPremiumCountryUK, although trying to listen in Spain currentlyDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueListening to music fine but soon after the screen goes off, in to screen lock mode the music shuts off. I press a b...

Visitor

  Plan Premium Country UK, although trying to listen in Spain currently Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Listening to music fine but soo...

hlgollop

Music Fan

4019 Views

12 replies

8 likes

  • 4019 Views
  • 12 replies
  • 8 likes

Local Files won't download in mobile apps

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me. I have all my local files (not much, around 7 songs) added to a new playlist via my desktop, then usi...

Casual Listener

I am having difficulty to download my local files on my mobile apps. I tried the solutions provided on the community, but none of them works for me.   I have all my local files (not much, arou...

674 Views

0 replies

1 likes

Android 9
download issues
local files sync mobile phone
  • 674 Views
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  • 1 likes

Superuser Contribution Spotify won't let me set my storage to the SD card

PlanPremiumCountryMexicoDeviceSamsung Galaxy S7 Edge Operating SystemAndroid lollipop My Question or IssueMy device suddenly deleted all my downloaded music, everything I had. Then when I tried downloading again it set the storage to the internal spa...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S7 Edge  Operating System Android lollipop   My Question or Issue My device suddenly deleted all my downloaded music, everything ...

AstralSerpent

Newbie

6496 Views

2 replies

0 likes

  • 6496 Views
  • 2 replies
  • 0 likes

no track info on tv when chromecasting only spotify logo huawei 8.0 samsung tv

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

405 Views

0 replies

0 likes

  • 405 Views
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Playlists by spotify cut the beginning and end of songs

My Question or IssuePlaylists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the beginning. This only happens of spotify made playlists. I have ...

Newbie

  My Question or Issue Playlists made by spotify such as power gaming will cut off the beginning and end of songs. The song will end before it is over and the next one will not start at the be...

746 Views

0 replies

1 likes

  • 746 Views
  • 0 replies
  • 1 likes

Music pausing randomly also studdering at times too.

PlanFreeCountryCanadaDeviceAndroid A8Operating SystemAndriod ver. 9 My Question or IssueRecently my spotify has been just pausing at random or play back just isnt working. Almost every song it stops and it's super frustrating. But additionally but no...

Visitor

Plan Free Country Canada Device Android A8 Operating System Andriod ver. 9   My Question or Issue Recently my spotify has been just pausing at random or play back just isnt working. Al...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
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Playlist Arrangement on Mobile

Hello! I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently.This wouldn't be much of a problem if I only had a few playlists, but I have like 30 and...

Visitor

Hello!   I'm a bit bummed one of the recent updates to the Spotify app now causes your playlists to be arranged based off of whichever one was played most recently. This wouldn't be much of a...

452 Views

0 replies

1 likes

  • 452 Views
  • 0 replies
  • 1 likes

Superuser Contribution Pausing music on Lock Screen won't work. (with Bluetooth listening) - Samsung S9

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhen on my lock screen (or Always On Display)... When i try to pause anything, it will just play it right away without me pressing the play button. I...

Visitor

Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android 9    My Question or Issue When on my lock screen (or Always On Display)... When i try to paus...

Petya

Community Legend

549 Views

1 replies

1 likes

Android 9
Samsung galaxy S9+
  • 549 Views
  • 1 replies
  • 1 likes

As of This Morning, Spotify App Will Not Connect to Sonos

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I woke up this morning and tried to play some music on my sonos and the app will not connect. I've reset my phone...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I woke up this morning and tr...

SPmusic

Visitor

704 Views

1 replies

7 likes

  • 704 Views
  • 1 replies
  • 7 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

Newbie

The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...

378 Views

0 replies

0 likes

device based
Streaming Issue
  • 378 Views
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remove jump back in

Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...

Music Fan

Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...

ardacebi

Composer

10766 Views

1 replies

10 likes

  • 10766 Views
  • 1 replies
  • 10 likes

Autoplay doesn't work

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or Issue Hi, Since I have a new phone the feature Autoplay won't work anymore. I've switched it off and on a few times. But this makes no difference. With my previ...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue   Hi,   Since I have a new phone the feature Autoplay won't work a...

Overhoop

Casual Listener

558 Views

2 replies

0 likes

autoplay
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Solved!! Hold song to access menu.

PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...

Casual Listener

Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie   My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...

legendozixtynin

Gig Goer

1462 Views

3 replies

1 likes

  • 1462 Views
  • 3 replies
  • 1 likes

Lentidão no Download

PlanoPremiumPaísBrasil DispositivoXiaomi Redmi Note 5 Global Sistema operacionalAndroid Pie My question or problem For a long time I've been noticing that the Downloads of the songs are very slow, type 50 songs takes about 10 minutes on my Internet o...

Newbie

Plano Premium País Brasil  Dispositivo Xiaomi Redmi Note 5 Global  Sistema operacional Android Pie   My question or problem   For a long time I've been noticing that th...

Bittencourt

Spotify Star

2414 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify wont load on android

Premium family account UkSamsung s8All software up to date I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo in the middle, goes to the home screen the straight back to the black ...

Casual Listener

Premium family account  Uk Samsung s8 All software up to date   I have downloaded the app and deleted it 5 or 6 times now and doesnt work. It comes up with a black screen with the logo...

Petya

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
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Spotify crashes under VODAFONE network

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common to many users and it's time to fix it

Regular

Good morning, I'd like to point out that for months Spotify PREMIUM has been stalling after a few minutes without going on a break. I use a Huawei P20 Pro on VODAFONE network. The problem is common t...

Gioghi78

Regular

482 Views

2 replies

0 likes

Vodafone crashes
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Playlist menu disapear in Android? Please help me

PlanPremiumCountryBrazilDeviceMoto G6 Plus Operating SystemAndroid 9 My Question or IssuePlease, my Spotify dont have Playlist menu more. Whats happen? Por favor, meu Spotify não tem mais o menu Playlist, o que acontece? Não consigo encontrar o menu,...

Visitor

Plan Premium Country Brazil Device Moto G6 Plus  Operating System Android 9   My Question or Issue Please, my Spotify dont have Playlist menu more. Whats happen?  Por favor,...

ardacebi

Composer

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Is there a way to get a plain list of my Liked Songs?

I only have my tablet and no access to a PC, so I can't use any keyboard tricks without some kind of work around. PlanFreeCountryUSADeviceSamsung Galaxy Tab EOperating SystemAndroid Nougat

Music Fan

I only have my tablet and no access to a PC, so I can't use any keyboard tricks without some kind of work around.   Plan Free Country USA Device Samsung Galaxy Tab E Operating System An...

ardacebi

Composer

987 Views

3 replies

1 likes

  • 987 Views
  • 3 replies
  • 1 likes