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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107459 Views

26 replies

3 likes

  • 107459 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217407 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217407 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571585 Views

79 replies

3 likes

  • 571585 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470820 Views

577 replies

40 likes

Account
Free
  • 470820 Views
  • 577 replies
  • 40 likes

Spotify keeps adding albums for download without me doing anything

Android 7.1. Samsung Galaxy S7, latest version of spotify. Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wifi, spotify started starting to download like 20 albums that...

Music Fan

Android 7.1. Samsung Galaxy S7, latest version of spotify.   Every time I go to an album spotify keeps enabling download album on its own and it's getting very annoying. Last time I enabled wi...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Spotify suddenly stopped playing sound in car through bluetooth or android auto

PlanPremiumCountryUKDeviceSamsung Galaxy S9 plusOperating System Android My Question or IssueYesterday when playing through my car stereo on android auto the sound suddenly stopped. It now won't play through Bluetooth either. The app and car stereo s...

Visitor

  Plan Premium Country UK Device Samsung Galaxy S9 plus Operating System  Android    My Question or Issue Yesterday when playing through my car stereo on android auto t...

659 Views

0 replies

1 likes

  • 659 Views
  • 0 replies
  • 1 likes

Can't download any local files onto mobile

Plan: Family PremiumCountry: United StatesDevice: LG G7 ThinQOperating System: Android 9 on phone, Windows 10 on computerMy Question or Issue: I can't download local files from my computer to my phone. I used to be able to do it, but then I wanted to...

Visitor

  Plan: Family Premium Country: United States Device: LG G7 ThinQ Operating System: Android 9 on phone, Windows 10 on computer My Question or Issue: I can't download local files from my com...

ofthemasses

Regular

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving albums doesn't save songs?

PlanPremiumCountryCanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen I saved albums in the past, all the songs in that album would also be saved to my library. That hasn't been the case since the latest update, and I want...

Casual Listener

Plan Premium Country Canada Device Google Pixel 2 XL Operating System Android 9   My Question or Issue When I saved albums in the past, all the songs in that album would also be saved ...

alv21

Visitor

4833 Views

14 replies

11 likes

Android
Premium
saving music
saving songs
  • 4833 Views
  • 14 replies
  • 11 likes

Spotify Connect does not work with Alexa

PlanPremiumCountry US DeviceGalaxy Note 10 plus and S9 PlusOperating SystemAndroid 9 My Question or IssueApp version 8.5.21.754 betaWhen you choose Echo from the Spotify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app a...

Roadie

Plan Premium Country US   Device Galaxy Note 10 plus and S9 Plus Operating System Android 9   My Question or Issue App version 8.5.21.754 beta When you choose Echo from the Spoti...

ooblix

Casual Listener

7399 Views

11 replies

0 likes

Alexa
Alexa Echo
Spotify Conect
  • 7399 Views
  • 11 replies
  • 0 likes

Bluetooth issue

PlanPremiumCountryUK DeviceOnePlus 6When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't display that it's playing and there is no sound coming from the car or phone. ...

Visitor

  Plan Premium Country UK  Device OnePlus 6 When I connect this phone to my car's Bluetooth Spotify doesn't play through the car. The phone shows it as playing but the car doesn't di...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Filtering Music on Android

PlanStudent PremiumCountryUSADeviceOnePlus 6T My Question or IssueSo I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked songs" box and it would only play Bradio songs, whether I have it on shuffle or not...

Casual Listener

  Plan Student Premium Country USA Device OnePlus 6T   My Question or Issue So I used to be able to go into my liked songs and, for example, type Bradio into the "find in liked son...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

The New UI Sucks

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A couple months of this and I still hate it. The libr...

Regular

I've been using spotify for almost 4 years now and it's been great. Then this new update with the change in UI came out. It's been a couple months and I hated it at first but I thought I'd try it. A ...

whbale

Music Fan

4016 Views

4 replies

5 likes

  • 4016 Views
  • 4 replies
  • 5 likes

Downloading Premium Music

DeviceMotorola Supra E5 My Question or IssueSo, I have looked at a few forums before, but everything I've tried leads me to dead ends. I've given the app Storage permissions, and it works up until I actually want to download songs. It gets stuck in a...

Visitor

Device Motorola Supra E5   My Question or Issue So, I have looked at a few forums before, but everything I've tried leads me to dead ends. I've given the app Storage permissions, and it work...

Luan

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Bad Sound Quality Jacques Loussier Trio plays Satie (on Telarc)

Hi Spotify team, The album "Jacques Loussier Trio plays Satie (on Telarc)" has a terrible "timbre" overlayed on all tracks. Would you please check encoding? The problem is on Adroid as well as when streaming to Chromecast Audio. All other music is pl...

Music Fan

Hi Spotify team,   The album "Jacques Loussier Trio plays Satie (on Telarc)" has a terrible "timbre" overlayed on all tracks.    Would you please check encoding?   The probl...

Joerg1959

Music Fan

739 Views

3 replies

0 likes

  • 739 Views
  • 3 replies
  • 0 likes

Podcast filter

PlanPremiumCountrySwedenDeviceNokia 7 plusOperating SystemAndroid 9My Question or IssueAdd option to filter podcast on unfinished. unplayed is useless when you want to continue where you last stopped.

Casual Listener

Plan Premium Country Sweden Device Nokia 7 plus Operating System Android 9 My Question or Issue Add option to filter podcast on unfinished. unplayed is useless when you want to continue wher...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Spotify randomly plays music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie/Android 10 My Question or IssueBack in May 2019 I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere. Typically this will happen anywh...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie/Android 10   My Question or Issue Back in May 2019 I noticed Spotify would start randomly blasting music...

1266 Views

0 replies

3 likes

Android
autoplay
bug android
  • 1266 Views
  • 0 replies
  • 3 likes

Check if song already in playlist

PlanPremiumCountrySingapore.DevicePixel 2XLOperating SystemAndroid 10. My Question: Is there a way to determine in the mobile version if a song is already in an existing playlist as you add it? If you try to add a song and it's already in the 'same' ...

Music Fan

Plan Premium Country Singapore. Device Pixel 2XL Operating System Android 10.    My Question:   Is there a way to determine in the mobile version if a song is already in...

1038 Views

0 replies

1 likes

  • 1038 Views
  • 0 replies
  • 1 likes

Post Malone refuses to play

PlanPremiumCountryUSDevice(Moto X4, Amazon Echo, Google Home Hub, Windows 10 Browser)My Question or IssueTitle, none of Post Malone's library will play across my devices. I've tried several. If I click/tap any song in his library nothing happens. Eve...

Newbie

Plan Premium Country US Device (Moto X4, Amazon Echo, Google Home Hub, Windows 10 Browser) My Question or Issue Title, none of Post Malone's library will play across my devices.  I've tri...

1155 Views

0 replies

0 likes

  • 1155 Views
  • 0 replies
  • 0 likes

Button "Filter" in my library does not work

PlanPremiumCountryGermanyDeviceXiaomi Pocophone F1Operating SystemMIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM)Spotify Version: 8.5.2.759 My Question or Issue"Filter" button in my library above can be seen, but it can not be tapped. When I tap on it, ...

Regular

Plan Premium Country Germany Device Xiaomi Pocophone F1 Operating System MIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM) Spotify Version: 8.5.2.759   My Question or Issue "Filter" butt...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

chopped

PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid 9My Question or IssueWhen I try to share a song on IG's stories, the font of the picture is chopped/blurry, like really low detail. Tried uploading with and without wifi, same problem.

Newbie

Plan Premium Country   Device Samsung S10e Operating System Android 9 My Question or Issue When I try to share a song on IG's stories, the font of the picture is chopped/blurry, like re...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

App will not connect without phone restart

Plan PremiumFree/PremiumCountry USA Device OnePlus 6T(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI stream over two devices - a Sony BluRay player at home and F...

Visitor

Plan Premium Free/Premium Country USA   Device OnePlus 6T (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)  ...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Spotify opening music alone

PlanPremiumCountryBrazilDeviceS10+My Question or Issue Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some random music appears to be playing on spotify web. I'm already changed the passw...

Visitor

  Plan Premium Country Brazil Device S10+ My Question or Issue   Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some ...

Emilia_8

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

How do I disable "download liked albums"?

PlanPremiumCountryNorwayDeviceHonor 6Operating SystemAndroid 6 (Marshmallow) My Question or IssueI noticed recently that spotify now automatically downloads any liked albums, which is really annoying, because there's no option to turn this off. If I ...

Casual Listener

Plan Premium Country Norway Device Honor 6 Operating System Android 6 (Marshmallow)   My Question or Issue I noticed recently that spotify now automatically downloads any liked albums,...

Twinrehz

Casual Listener

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

[MOBILE][BUG] Followed artists not loading

PlanPremiumCountryUS DeviceLG G7 ThinQOperating SystemAndroid Pie My Question or IssueThe issue is that followed artists don't load in the artists screen, depeding on connection. What I see is one of three things, based on my context:1 - (on Wifi, bu...

Regular

Plan Premium Country US   Device LG G7 ThinQ Operating System Android Pie   My Question or Issue The issue is that followed artists don't load in the artists screen, depeding on ...

Stringyman

Casual Listener

1125 Views

4 replies

3 likes

  • 1125 Views
  • 4 replies
  • 3 likes