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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
  • 375428 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Solved!! Songs requested by voice always autoplay (even with Autoplay turned off)

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...

Regular

Plan Premium Country United States Device Pixel 2 XL Operating System Android 10   My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...

-dreadpirate-

Regular

1568 Views

2 replies

1 likes

  • 1568 Views
  • 2 replies
  • 1 likes

Cannot unfollow a playlist

PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...

Visitor

Plan Premium Country Vietnam   Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue Recently, there is a playlist that I dont want anymore.   ...

Tajwar

Visitor

910 Views

1 replies

2 likes

  • 910 Views
  • 1 replies
  • 2 likes

Artist folder

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...

Regular

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...

Luan

Spotify Star

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Bring back swipe to reveal artist

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...

Casual Listener

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...

Luan

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

Regular

Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...

Luan

Spotify Star

1172 Views

1 replies

0 likes

  • 1172 Views
  • 1 replies
  • 0 likes

Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

Newbie

Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0   My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...

449 Views

0 replies

2 likes

  • 449 Views
  • 0 replies
  • 2 likes

Favourite genres not updated

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.

Music Fan

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop.    What is the reason. And I have never listened pop on my acco...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

Casual Listener

Plan Premium Country NL Device S8 Operating System Android 9   My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...

Luan

Spotify Star

1209 Views

3 replies

1 likes

  • 1209 Views
  • 3 replies
  • 1 likes

All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

peanek

Visitor

12133 Views

15 replies

7 likes

  • 12133 Views
  • 15 replies
  • 7 likes

Spotify keeps downloading all playlists and all albums to my device

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage!I've tried to reset everything, but it does that over and over. I want to have only selected albums and playlists available offline! PlanPremiumDevicex...

Casual Listener

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage! I've tried to reset everything, but it does that over and over.    I want to have only...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Superuser Contribution Car view: Keep the screen on

Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you

Casual Listener

Car view: Keep the screen on   Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving.   Thank you  

eandonova

Casual Listener

3874 Views

4 replies

6 likes

  • 3874 Views
  • 4 replies
  • 6 likes

App crashes upon launch; typical troubleshooting methods not helping

PlanPremiumCountryUSADevicemoto x4Operating SystemAndroid 9 My Question or IssueWhen I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle for a second or two, then just gray screen for another second or two, then ...

Visitor

Plan Premium Country USA Device moto x4 Operating System Android 9   My Question or Issue When I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle...

504 Views

0 replies

1 likes

  • 504 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify freezes when trying to share and a long etc.

PlanFree and PremiumCountry AllDeviceRedmi 6AOperating System(Android.)In my case the problem came when updating the Xiaomi miui 10.4 My Question or IssueThe app freezes when clicking the three dots, when trying to share a song, playlist, artist, etc...

Regular

Plan Free and Premium Country All Device Redmi 6A Operating System (Android.) In my case the problem came when updating the Xiaomi miui 10.4   My Question or Issue The app fre...

mikepro

Regular

1251 Views

4 replies

6 likes

  • 1251 Views
  • 4 replies
  • 6 likes

Superuser Contribution Playing music on other devices causes Android screen wake if the app is open

PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...

Newbie

Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0   My Question or Issue If the Android Spotify app is open, and music is played on another device on...

Katerina

Spotify Legend

1108 Views

2 replies

0 likes

Android
Behavior
UI
UX
  • 1108 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sony Xperia 1 not downloading songs

PlanPremium CountryUK DeviceSony Xperia 1 Operating SystemAndroid version 9 My Question or IssueI have just upgraded my phone to Sony Xperia 1, installed Spotify, but am unable to download any songs. Click on download for album or playlist and just s...

Visitor

Plan Premium   Country UK   Device Sony Xperia 1   Operating System Android version 9   My Question or Issue I have just upgraded my phone to Sony Xperia 1, installed...

youleeca

Visitor

1164 Views

3 replies

0 likes

Xperia 1
  • 1164 Views
  • 3 replies
  • 0 likes

Vibrating between songs and on startup of app

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notification within the app itself. I would like to keep the playbac...

Casual Listener

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify.   I'm looking to disable the haptic function of the notifica...

ys20q0bw-_sko

Casual Listener

2595 Views

2 replies

2 likes

  • 2595 Views
  • 2 replies
  • 2 likes

How to stop music from starting automatically on launch when connected to car Bluetooth

Hi.When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system.In that case, when i launch the app, it starts playing from where i last stopped listening. usually i want to choose a podcast for the drive, not to be startled by ...

Visitor

Hi. When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system. In that case, when i launch the app, it starts playing from where i last stopped listening.   usually ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Car view only works sometimes (Bluetooth, Android)

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not.I'm wondering how Spotify knows I'm connecting to a ca...

Newbie

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not. I...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connection Notification when Waze Navigation is Turned Off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 9Version of Spotify App8.5.4.770 My Question or IssueJust yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, S...

Regular

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 9 Version of Spotify App 8.5.4.770   My Question or Issue Just yesterday I started notici...

iorq

Regular

59131 Views

53 replies

35 likes

  • 59131 Views
  • 53 replies
  • 35 likes

Unable to play song

PlanPremiumCountryNetherlandsDeviceXiaomi mi a3Operating SystemAndroid 9,android one My Question or IssueI opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.

Casual Listener

Plan Premium Country Netherlands Device Xiaomi mi a3 Operating System Android 9,android one   My Question or Issue I opened spotify using a website then could not play the song. The no...

Emilia_8

Community Legend

983 Views

3 replies

0 likes

  • 983 Views
  • 3 replies
  • 0 likes