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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390340 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8126 Views

0 replies

7 likes

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My phone app has stopped working

Premium PlanCountry - South Africa DeviceSamsung J7Operating SystemAndroid My Question or IssueHi thereMy phone app stopped working. It says I am offline.I was able to send a link to my email address to listen for a few hours. This stopped working to...

Visitor

Premium Plan Country - South Africa   Device Samsung J7 Operating System Android   My Question or Issue Hi there My phone app stopped working. It says I am offline. I was able to...

294 Views

0 replies

0 likes

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Chrome OS App is not a sufficient desktop app

PlanPremiumDeviceChromebookOperating SystemChrome OS The phone app is amazing, don't get me wrong, but the fact that the Chrome OS app is literally just the phone app on the computer is ridiculous. The app, although sufficient in its ability to play ...

Visitor

Plan Premium Device Chromebook Operating System Chrome OS   The phone app is amazing, don't get me wrong, but the fact that the Chrome OS app is literally just the phone app on the comput...

457 Views

0 replies

1 likes

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Clicking on song does not play

PlanPremiumCountryUSDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueClicking on a song does not play the song but shows the button being pressed. only way to play songs is to add to queue and skip to that song. Tried restarting and re ...

Visitor

Plan Premium Country US Device Pixel 2 XL Operating System Android 10   My Question or Issue Clicking on a song does not play the song but shows the button being pressed. only way to p...

248 Views

0 replies

0 likes

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Spotify Connect, streaming from phone, cannot play album only single songs

PlanPremium FamilyCountryGermany DevicePixel 2Operating SystemAndroid 10 My Question or Issue When streaming an album from my phone to a Spotify Connect speaker (Teufel Raumfeld One S 1st Gen), the same song repeats over and over. Sometimes it also s...

Visitor

Plan Premium Family Country Germany   Device Pixel 2 Operating System Android 10   My Question or Issue   When streaming an album from my phone to a Spotify Connect sp...

thiemoe

Visitor

780 Views

1 replies

1 likes

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Adding multiple liked songs

There are playlists that I listen to that I'd like to add to my "Liked Songs" tab. I have not seen a way to add every song on the playlist to that tab, the only thing I can do is go though each song one by one and press the "<3" to add it to my Liked...

Visitor

There are playlists that I listen to that I'd like to add to my "Liked Songs" tab. I have not seen a way to add every song on the playlist to that tab, the only thing I can do is go though each song ...

888 Views

0 replies

1 likes

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[Mobile] Auto play when the app starts

Hello,I'd like the Spotify app to automatically play music when the app starts (example: the playlist that was played the last time). How to enable this? (Even if I need to install a third-party app! I really need this feature :)) Thanks in advance. ...

Casual Listener

Hello, I'd like the Spotify app to automatically play music when the app starts (example: the playlist that was played the last time).   How to enable this?   (Even if I need to instal...

HelloYou782

Casual Listener

590 Views

1 replies

0 likes

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Solved!! [Android] Long pressing or using three-dot menu hangs the app

PlanPremiumCountryPolandDeviceXiaomi Redmi 6Operating SystemAndroid 9 with MIUI 10.4.4 My Question or IssueLong pressing any song/album/anything (or using the three dot icon) hangs the app.StepsOpen the appNavigate to any album or playlistClick the t...

Visitor

Plan Premium Country Poland Device Xiaomi Redmi 6 Operating System Android 9 with MIUI 10.4.4   My Question or Issue Long pressing any song/album/anything (or using the three dot icon)...

Emilia_8

Community Legend

1054 Views

1 replies

0 likes

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[Android][Other] Sprint Service Must Be Tested

Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors? It surely seems that way from what I've observed. Are they cutting off ads to play for a much shorter time than normal, or somet...

Newbie

Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors?  It surely seems that way from what I've observed. Are they cutting off ...

339 Views

0 replies

0 likes

Android
Other
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Controls in notification tray no longer present

PlanPremiumDeviceNote 8My Question or IssueI used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried uninstalling and reinstalling Spotify, as well as checking all permission...

Casual Listener

  Plan Premium Device Note 8 My Question or Issue I used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried unin...

Luan

Spotify Star

447 Views

1 replies

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When casting, Spotify either fails to connect or plays on the phone AND the cast device

PlanPremium FamilyCountryUK DeviceSony Xperia XZ2Operating SystemAndroid 9 Hi,This is a recent issue.When casting from my phone (Sony Xperia XZ2 on Android 9) Spotify either fails to connect or if it does connect, it plays in teh phone as well as the...

Newbie

  Plan Premium Family Country UK   Device Sony Xperia XZ2 Operating System Android 9   Hi, This is a recent issue. When casting from my phone (Sony Xperia XZ2 on Android 9...

436 Views

0 replies

0 likes

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Solved!! Spotify Premium doesn't update recent shortcuts on home screen (Nova Launcher Prime)

PlanPremiumCountryPolandDeviceXiaomi Redmi 7AOperating SystemAndroid 9My Question or IssueOn Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the Spotify Icon (screen 1). After changing to Premium, the recent listen...

Regular

Plan Premium Country Poland Device Xiaomi Redmi 7A Operating System Android 9 My Question or Issue On Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the ...

Luan

Spotify Star

3996 Views

5 replies

0 likes

Shortcut
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Offline Songs deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with SD-CardOperating SystemAndroid 9 My Question or IssueI just want to lonk on this thread because I think it got moved in Closed and I still have a problem and new Information to work with. https://...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8 with SD-Card Operating System Android 9   My Question or Issue I just want to lonk on this thread because I think it got moved in ...

Luan

Spotify Star

1867 Views

5 replies

1 likes

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[Android 10] Audio doesn't comply with system audio balancing.

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I've set up. It may have something to do with the fact that...

Newbie

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I'v...

Supratik

Visitor

921 Views

1 replies

2 likes

Android 10
audio
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Solved!! Songs requested by voice always autoplay (even with Autoplay turned off)

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...

Regular

Plan Premium Country United States Device Pixel 2 XL Operating System Android 10   My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...

-dreadpirate-

Regular

1594 Views

2 replies

1 likes

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Cannot unfollow a playlist

PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...

Visitor

Plan Premium Country Vietnam   Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue Recently, there is a playlist that I dont want anymore.   ...

Tajwar

Visitor

925 Views

1 replies

2 likes

  • 925 Views
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Artist folder

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...

Regular

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...

Luan

Spotify Star

531 Views

1 replies

1 likes

  • 531 Views
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Bring back swipe to reveal artist

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...

Casual Listener

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...

Luan

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
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Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

Regular

Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...

Luan

Spotify Star

1187 Views

1 replies

0 likes

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Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

Newbie

Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0   My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...

460 Views

0 replies

2 likes

  • 460 Views
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  • 2 likes