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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108079 Views

26 replies

3 likes

  • 108079 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218458 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218458 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573232 Views

79 replies

3 likes

  • 573232 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472007 Views

577 replies

40 likes

Account
Free
  • 472007 Views
  • 577 replies
  • 40 likes

Button "Filter" in my library does not work

PlanPremiumCountryGermanyDeviceXiaomi Pocophone F1Operating SystemMIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM)Spotify Version: 8.5.2.759 My Question or Issue"Filter" button in my library above can be seen, but it can not be tapped. When I tap on it, ...

Regular

Plan Premium Country Germany Device Xiaomi Pocophone F1 Operating System MIUI Global 11.0.5 Stable 11.0.5.0 (PEJMIXM) Spotify Version: 8.5.2.759   My Question or Issue "Filter" butt...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

chopped

PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid 9My Question or IssueWhen I try to share a song on IG's stories, the font of the picture is chopped/blurry, like really low detail. Tried uploading with and without wifi, same problem.

Newbie

Plan Premium Country   Device Samsung S10e Operating System Android 9 My Question or Issue When I try to share a song on IG's stories, the font of the picture is chopped/blurry, like re...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

App will not connect without phone restart

Plan PremiumFree/PremiumCountry USA Device OnePlus 6T(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI stream over two devices - a Sony BluRay player at home and F...

Visitor

Plan Premium Free/Premium Country USA   Device OnePlus 6T (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)  ...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Spotify opening music alone

PlanPremiumCountryBrazilDeviceS10+My Question or Issue Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some random music appears to be playing on spotify web. I'm already changed the passw...

Visitor

  Plan Premium Country Brazil Device S10+ My Question or Issue   Hi! In the last couple of weeks, spotify started showing musics playing by youself. When i not using the app, some ...

Emilia_8

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

How do I disable "download liked albums"?

PlanPremiumCountryNorwayDeviceHonor 6Operating SystemAndroid 6 (Marshmallow) My Question or IssueI noticed recently that spotify now automatically downloads any liked albums, which is really annoying, because there's no option to turn this off. If I ...

Casual Listener

Plan Premium Country Norway Device Honor 6 Operating System Android 6 (Marshmallow)   My Question or Issue I noticed recently that spotify now automatically downloads any liked albums,...

Twinrehz

Casual Listener

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

[MOBILE][BUG] Followed artists not loading

PlanPremiumCountryUS DeviceLG G7 ThinQOperating SystemAndroid Pie My Question or IssueThe issue is that followed artists don't load in the artists screen, depeding on connection. What I see is one of three things, based on my context:1 - (on Wifi, bu...

Regular

Plan Premium Country US   Device LG G7 ThinQ Operating System Android Pie   My Question or Issue The issue is that followed artists don't load in the artists screen, depeding on ...

Stringyman

Casual Listener

1126 Views

4 replies

3 likes

  • 1126 Views
  • 4 replies
  • 3 likes

Solved!! App on google playstore corrupted my SD card

I downloaded the Spotify app from the Google Playstore on my Xperia Phone,As i do so, my Sandisk SD card became corrupt and had to be wiped to fix this, will this happen again in the future? i lost alot of photos and app data so this has been extemel...

Casual Listener

I downloaded the Spotify app from the Google Playstore on my Xperia Phone, As i do so, my Sandisk SD card became corrupt and had to be wiped to fix this, will this happen again in the future? i lost...

ReinardHarmse

Casual Listener

2248 Views

6 replies

0 likes

  • 2248 Views
  • 6 replies
  • 0 likes

Spotify songs pause when i open a pin in the pinterest app. I am on an android when this happens.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

3941 Views

0 replies

3 likes

Spotify and pinterest malfunction
  • 3941 Views
  • 0 replies
  • 3 likes

Solved!! Spotify connect downloads songs at startup

PlanPremiumCountryGermanyDeviceHuawei P smartOperating SystemAndroid 9 My Question or IssueHi everyone. Every time I turn on Spotify connect on my phone, it downloads 50 songs. Why is this possible? I have activated "Very good quality". Can that spil...

Newbie

  Plan Premium Country Germany Device Huawei P smart Operating System Android 9   My Question or Issue Hi everyone. Every time I turn on Spotify connect on my phone, it downloads...

dinomight

Spotify Star

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Randomly downloads albums and playlists

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemAndroid Oreo I don't use the "download" feature but Spotify is forcing it on me.When I launch the app, a random album or playlist I recently played will attempt to be downloaded. It only occurs when...

Casual Listener

Plan Premium Country USA Device OnePlus 6 Operating System Android Oreo   I don't use the "download" feature but Spotify is forcing it on me. When I launch the app, a random album or p...

Testiedegekste

Visitor

1430 Views

3 replies

1 likes

  • 1430 Views
  • 3 replies
  • 1 likes

Full screen

I'm trying to get my spotify in full screen mode the way that it'd hide my android notification bar it worked for a few time (see below) but then it reappeared again PlanPrenium CountryFrance DeviceHuawei p30 Operating SystemAndroid 9.1.0 My Question...

Casual Listener

I'm trying to get my spotify in full screen mode the way that it'd hide my android notification bar it worked for a few time (see below) but then it reappeared again  Plan Prenium  Count...

Willedm

Casual Listener

1841 Views

2 replies

0 likes

  • 1841 Views
  • 2 replies
  • 0 likes

Can't Access Some Local File Music on Phone

PlanPremiumCountryAustraliaDeviceSamsung galaxy S9Operating SystemWhatever the latest update one is. Sorry, not sure how to check.My Question or IssueSo I got a soundtrack filled with some songs from one of my favourite movies. None of the songs are ...

Casual Listener

Plan Premium Country Australia Device Samsung galaxy S9 Operating System Whatever the latest update one is. Sorry, not sure how to check. My Question or Issue So I got a soundtrack filled wi...

478 Views

0 replies

0 likes

local files
  • 478 Views
  • 0 replies
  • 0 likes

Equaliser not working when starting and phone locked

PlanPremiumCountryAustraliaDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueThe equaliser in Spotify will not work if the device is paired when the lock screen is engaged. It only works when I open the phone with my fingerprint. This...

Visitor

Plan Premium Country Australia Device Samsung Note 8 Operating System Android 9   My Question or Issue The equaliser in Spotify will not work if the device is paired when the lock scre...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
  • 0 likes

[AndroidAuto] App not updating current song playing

PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10.0 My Question or IssueWhen listening to a downloaded playlist in offline mode, the song title and cover art do not get updated on the Android Auto screen as the songs change. This was ...

Casual Listener

Plan Premium Country Canada Device Pixel 2XL Operating System Android 10.0   My Question or Issue When listening to a downloaded playlist in offline mode, the song title and cover art ...

804 Views

0 replies

1 likes

android auto
  • 804 Views
  • 0 replies
  • 1 likes

Superuser Contribution Offline playlists keep downloading every day

Hi, For some reason my offline playlists keep redownloading each day.Actions taken on 31/10/2019:- Turned offline off for all playlists- Deleted cache- Uninstalled Spotify App- Removed all offline devices from the web portal- Reset my password- Reins...

Casual Listener

Hi,   For some reason my offline playlists keep redownloading each day. Actions taken on 31/10/2019: - Turned offline off for all playlists - Deleted cache - Uninstalled Spotify App - Rem...

dvdmeer

Casual Listener

1305 Views

2 replies

3 likes

  • 1305 Views
  • 2 replies
  • 3 likes

Selecting song and it won't play

PlanPremium DeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueI Am having an issue mainly when I am playing music through a device. There will be a song playing and I want to pick another. I go into the library and find the song, cl...

Newbie

Plan Premium   Device Samsung Galaxy S10 Operating System Android   My Question or Issue I Am having an issue mainly when I am playing music through a device.   There will b...

411 Views

0 replies

0 likes

Wont play selecting track issue
  • 411 Views
  • 0 replies
  • 0 likes

Spotify won't play locally imported songs

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSince a week or so Spotify on Android won't play most of the songs (mp3s) that I imported on my laptop. They are greyed out in the playlists, even thou...

Music Fan

Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android     My Question or Issue Since a week or so Spotify on Android won't play most of the songs ...

725 Views

0 replies

0 likes

imported song
Incompetence
local songs
  • 725 Views
  • 0 replies
  • 0 likes

Can I play local files from my phone ?

Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?

Casual Listener

Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?

584 Views

0 replies

0 likes

files
local
local files
Mobile
Mobile Phone
phone
  • 584 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art not appearing for certain songs

I have downloaded a mass amount of songs but some of them lose their album arts, but at the same time, albums load up very slow and for albums i've never looked at before, the album art doesn't load up. And I really like the album art so can anyone t...

Newbie

I have downloaded a mass amount of songs but some of them lose their album arts, but at the same time, albums load up very slow and for albums i've never looked at before, the album art doesn't load ...

594 Views

0 replies

1 likes

  • 594 Views
  • 0 replies
  • 1 likes

Full bug apps

Hello, any support from Spotify ?Did they know that people gives bads review at the google play since Spotify is bug for everything : Widget crashAutostop musicSpotify close without crashSpotify Auto stop songs Since 2 months, they dont read comments...

Music Fan

Hello, any support from Spotify ? Did they know that people gives bads review at the google play since Spotify is bug for everything :   Widget crash Autostop music Spotify close without cr...

DanielTham

Composer

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes