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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395851 Views

546 replies

35 likes

Account
Free
  • 395851 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

  • 8449 Views
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  • 7 likes

Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

Regular

Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...

Luan

Spotify Star

1196 Views

1 replies

0 likes

  • 1196 Views
  • 1 replies
  • 0 likes

Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

Newbie

Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0   My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...

469 Views

0 replies

2 likes

  • 469 Views
  • 0 replies
  • 2 likes

Favourite genres not updated

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.

Music Fan

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop.    What is the reason. And I have never listened pop on my acco...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

Casual Listener

Plan Premium Country NL Device S8 Operating System Android 9   My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...

Luan

Spotify Star

1272 Views

3 replies

1 likes

  • 1272 Views
  • 3 replies
  • 1 likes

All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

peanek

Visitor

12459 Views

15 replies

7 likes

  • 12459 Views
  • 15 replies
  • 7 likes

Spotify keeps downloading all playlists and all albums to my device

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage!I've tried to reset everything, but it does that over and over. I want to have only selected albums and playlists available offline! PlanPremiumDevicex...

Casual Listener

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage! I've tried to reset everything, but it does that over and over.    I want to have only...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

Superuser Contribution Car view: Keep the screen on

Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you

Casual Listener

Car view: Keep the screen on   Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving.   Thank you  

eandonova

Casual Listener

3950 Views

4 replies

6 likes

  • 3950 Views
  • 4 replies
  • 6 likes

App crashes upon launch; typical troubleshooting methods not helping

PlanPremiumCountryUSADevicemoto x4Operating SystemAndroid 9 My Question or IssueWhen I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle for a second or two, then just gray screen for another second or two, then ...

Visitor

Plan Premium Country USA Device moto x4 Operating System Android 9   My Question or Issue When I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle...

528 Views

0 replies

1 likes

  • 528 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify freezes when trying to share and a long etc.

PlanFree and PremiumCountry AllDeviceRedmi 6AOperating System(Android.)In my case the problem came when updating the Xiaomi miui 10.4 My Question or IssueThe app freezes when clicking the three dots, when trying to share a song, playlist, artist, etc...

Regular

Plan Free and Premium Country All Device Redmi 6A Operating System (Android.) In my case the problem came when updating the Xiaomi miui 10.4   My Question or Issue The app fre...

mikepro

Regular

1290 Views

4 replies

6 likes

  • 1290 Views
  • 4 replies
  • 6 likes

Superuser Contribution Playing music on other devices causes Android screen wake if the app is open

PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...

Newbie

Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0   My Question or Issue If the Android Spotify app is open, and music is played on another device on...

Katerina

Spotify Legend

1154 Views

2 replies

0 likes

Android
Behavior
UI
UX
  • 1154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sony Xperia 1 not downloading songs

PlanPremium CountryUK DeviceSony Xperia 1 Operating SystemAndroid version 9 My Question or IssueI have just upgraded my phone to Sony Xperia 1, installed Spotify, but am unable to download any songs. Click on download for album or playlist and just s...

Visitor

Plan Premium   Country UK   Device Sony Xperia 1   Operating System Android version 9   My Question or Issue I have just upgraded my phone to Sony Xperia 1, installed...

youleeca

Visitor

1191 Views

3 replies

0 likes

Xperia 1
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  • 3 replies
  • 0 likes

Vibrating between songs and on startup of app

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notification within the app itself. I would like to keep the playbac...

Casual Listener

Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify.   I'm looking to disable the haptic function of the notifica...

ys20q0bw-_sko

Casual Listener

2647 Views

2 replies

2 likes

  • 2647 Views
  • 2 replies
  • 2 likes

How to stop music from starting automatically on launch when connected to car Bluetooth

Hi.When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system.In that case, when i launch the app, it starts playing from where i last stopped listening. usually i want to choose a podcast for the drive, not to be startled by ...

Visitor

Hi. When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system. In that case, when i launch the app, it starts playing from where i last stopped listening.   usually ...

466 Views

0 replies

0 likes

  • 466 Views
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Car view only works sometimes (Bluetooth, Android)

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not.I'm wondering how Spotify knows I'm connecting to a ca...

Newbie

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not. I...

400 Views

0 replies

0 likes

  • 400 Views
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Solved!!Superuser Contribution Spotify Connection Notification when Waze Navigation is Turned Off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 9Version of Spotify App8.5.4.770 My Question or IssueJust yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, S...

Regular

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 9 Version of Spotify App 8.5.4.770   My Question or Issue Just yesterday I started notici...

iorq

Regular

59705 Views

53 replies

35 likes

  • 59705 Views
  • 53 replies
  • 35 likes

Unable to play song

PlanPremiumCountryNetherlandsDeviceXiaomi mi a3Operating SystemAndroid 9,android one My Question or IssueI opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.

Casual Listener

Plan Premium Country Netherlands Device Xiaomi mi a3 Operating System Android 9,android one   My Question or Issue I opened spotify using a website then could not play the song. The no...

Emilia_8

Community Legend

992 Views

3 replies

0 likes

  • 992 Views
  • 3 replies
  • 0 likes

Disable Gear S3 Widget from launching Spotify on Android

PlanPremiumCountryUSADeviceSamsung Gear S3 Classic/Samsung Galaxy S8+Operating SystemTizen 4.0.0.4/Android 9.0 My Question or IssueI have the Spotify widget on my gear s3 but throughout the day I'll accidentally scroll through the widgets and since S...

Casual Listener

Plan Premium Country USA Device Samsung Gear S3 Classic/Samsung Galaxy S8+ Operating System Tizen 4.0.0.4/Android 9.0   My Question or Issue I have the Spotify widget on my gear s3 but...

364 Views

0 replies

0 likes

  • 364 Views
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  • 0 likes

Sort/Filter no longer available

PlanFreeCountry Device(Samsung Galaxy J7)Operating System(Android 8.1.0) My Question or IssueThe other day I was able to change the order of songs in a playlist, but after Spotify updated I could no longer do it. How do I fix this?

Casual Listener

Plan Free Country   Device (Samsung Galaxy J7) Operating System (Android 8.1.0)   My Question or Issue The other day I was able to change the order of songs in a playlist, but aft...

shredder002

Casual Listener

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Local files

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello. I can't add local files to play in Spotify. Adding local files option is not available. Help me.

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue Hello. I can't add local files to play in Spotify. Adding local files option is n...

osornios

Spotify Star

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Spotify stops playback, requires reconnection

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends experiencing the same issue.

Newbie

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends ...

352 Views

0 replies

2 likes

  • 352 Views
  • 0 replies
  • 2 likes