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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211473 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211473 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562273 Views

78 replies

3 likes

  • 562273 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463870 Views

575 replies

39 likes

Account
Free
  • 463870 Views
  • 575 replies
  • 39 likes

Where are the downloaded local files from playlist are saved

DeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueHi,if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can play it there, too. My Question is: Where are those files stored?I'm tr...

Visitor

Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Hi, if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can p...

634 Views

0 replies

0 likes

  • 634 Views
  • 0 replies
  • 0 likes

Spotify completely unstable on my Redmi Note 8 Pro Device

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI 10.4.2.0 My Question or Issue The app freezes (sometimes even the entire phone) when you click on the 3 vertical dots of the song that need to open the menu or if I wanted to c...

Visitor

Plan Premium Country Turkey Device Xiaomi Redmi Note 8 Pro Operating System MIUI 10.4.2.0   My Question or Issue   The app freezes (sometimes even the entire phone) when you clic...

1321 Views

0 replies

0 likes

Android
freeze
Spotify
  • 1321 Views
  • 0 replies
  • 0 likes

Problema com outras opções

Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava na tela porém a música continua rodando, não consigo...

Casual Listener

Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava n...

625 Views

0 replies

3 likes

conta
  • 625 Views
  • 0 replies
  • 3 likes

Denon AVR-S640H - Spotify App not working

It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Denon installed. So here is my issue - I have many albums dow...

Casual Listener

It looks like many other people wrote about it.  There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Deno...

DanDanDanDan10

Casual Listener

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

How to disable this is playlists

So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spotify automatically starts playing the This is: Lady G...

Casual Listener

So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spoti...

Aublob

Music Fan

1159 Views

1 replies

2 likes

  • 1159 Views
  • 1 replies
  • 2 likes

automatic download of songs being played

Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs that are being played on my phone (Huawei P20 lite, Android). I che...

Casual Listener

Hi all,   I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet.  I found out that spotify is automatically downloading songs ...

Delmonte

Regular

1639 Views

5 replies

2 likes

  • 1639 Views
  • 5 replies
  • 2 likes

Android double notifications

Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. CountryAustraliaDeviceSamsung Galaxy 9+

Visitor

Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"?  I'm using headphones via headphone jack too.    Country Australia Device ...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution How to stop podcasts from automatically playing

PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...

Music Fan

  Plan Premium Country USA  Device Samsung Galaxy 7 Operating System Android    My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...

SpeedyMan

Music Fan

4114 Views

2 replies

3 likes

  • 4114 Views
  • 2 replies
  • 3 likes

Few downloaded songs are deleted from sd card (offline mode)

This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to listen to the song again. But it wan't available fo...

Visitor

This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to ...

user-removed

Not applicable

766 Views

2 replies

0 likes

Android
offline mode
songs deleted from SD card
  • 766 Views
  • 2 replies
  • 0 likes

Enough with this.

I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I believe that this post would resonate with at least s...

Regular

I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I be...

1079 Views

0 replies

6 likes

Android
green circle
laggy spotify
Search
slow loading
slow spotify
sorting
swipe to search
  • 1079 Views
  • 0 replies
  • 6 likes

Spotify gets disconnected every couple of minutes

PlanPremium CountryIsrael DeviceLG G6Operating SystemAndroid My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need to reset the device or close the Internet and open it again to have it connected...I tired uninsta...

Visitor

  Plan Premium  Country Israel  Device LG G6 Operating System Android  My Question or Issue   My Spotify keeps getting disconnected every couple of minutes, i need...

nickmcpimpson

Regular

1590 Views

2 replies

0 likes

Premium
  • 1590 Views
  • 2 replies
  • 0 likes

Spotify automatically saving albums to library and downloading them

PlanPremiumCountryUSADevicePixel 3a XLOperating SystemAndroid 10 My Question or IssueHi all, Starting a few weeks ago, the Spotify app would display a "Downloading" notification every time I launched it. After some digging, I found a number of albums...

Regular

Plan Premium Country USA Device Pixel 3a XL Operating System Android 10   My Question or Issue Hi all,   Starting a few weeks ago, the Spotify app would display a "Downloading" ...

703 Views

0 replies

4 likes

  • 703 Views
  • 0 replies
  • 4 likes

Downloads not working on mobile

PlanPremiumCountryUnited States of AmericaDeviceLG V20Operating SystemAndroid Nougat My Question or IssueYesterday evening, I downloaded around 10 new songs to put on my playlist. I put them on playlist one by one. After I finished adding them all I ...

Casual Listener

Plan Premium Country United States of America Device LG V20 Operating System Android Nougat   My Question or Issue Yesterday evening, I downloaded around 10 new songs to put on my play...

ofthemasses

Regular

879 Views

1 replies

1 likes

  • 879 Views
  • 1 replies
  • 1 likes

sorting is not considered with Google Assisstant, Alexa or what so ever

My Question or Issuei sort my playlistsafter the date i added a song to it.when i command google to play the playlist. the sorting is not considered...when iam going manually to the playlist it is considered again. drives me crazy if i wanna here my ...

Visitor

My Question or Issue i sort my playlists after the date i added a song to it. when i command google to play the playlist. the sorting is not considered... when iam going manually to the playlist ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Downloaded album not complete

I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after that some numbers are missing too. How can I make sur...

Casual Listener

I just started using Spotify on my mobile (Samsung A40). I downloaded the album "Ten Holt: Canto Ostinato" but the app did not get the full album. The track numbers go from 1 to 8 to 12, and after th...

Sas22

Casual Listener

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to turn off offline mode

I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to turn it off. I've tried reinstalling the app, goin...

Newbie

I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to...

Katerina

Spotify Legend

1938 Views

1 replies

0 likes

  • 1938 Views
  • 1 replies
  • 0 likes

Spotify Connect bugg

https://www.youtube.com/watch?v=j8nzr1aiaJY None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or ...

Casual Listener

https://www.youtube.com/watch?v=j8nzr1aiaJY  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Sw...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Can't Login back in if App logs out when in offline mode.

PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the login button will just be stuck in the active phas...

Visitor

PROBLEM: Anytime Spotify decides to logout and the app was in 'off-line mode' you will no longer be able to log back in. It will just continually give you the generic check connection message, or the...

Jose_M

Spotify Star

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

No Download and Settings Crashing

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid Oreo My Question or IssueIf I attempt to change streaming or download quality my app lags out and proceeds to crash. My download issue is that I have reinstalled the app upwards of 20 ...

Visitor

Plan Premium Country United States Device LG G6 Operating System Android Oreo   My Question or Issue If I attempt to change streaming or download quality my app lags out and proceeds t...

657 Views

0 replies

0 likes

broken
Crash
Crash Android
  • 657 Views
  • 0 replies
  • 0 likes

Solved!! Memory space not recovered after spotify uninstall

Hi there, As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had.Unfortunately, Spotify is gone but my free space has not grown up...Spotify cache was around 3GB and my free space is till arou...

Casual Listener

Hi there,   As my phone's internal memory ran out of free space, I uninstalled spotify to get rid of all offline songs I had. Unfortunately, Spotify is gone but my free space has not grown up...

joachimsene

Casual Listener

3214 Views

5 replies

0 likes

  • 3214 Views
  • 5 replies
  • 0 likes