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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119631 Views

27 replies

4 likes

  • 119631 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241599 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241599 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602680 Views

79 replies

3 likes

  • 602680 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495379 Views

581 replies

42 likes

Account
Free
  • 495379 Views
  • 581 replies
  • 42 likes

Cannot like or unlike in notification Android

PlanPremiumCountryCanadaDeviceGalaxy S10eOperating SystemAndroid 9, One UI 1.1 My Question or IssuePretty simple, I can't like or unlike songs from the notification control. I can pause and play and skip no problem, just can't like a song unless I go...

Newbie

Plan Premium Country Canada Device Galaxy S10e Operating System Android 9, One UI 1.1   My Question or Issue Pretty simple, I can't like or unlike songs from the notification control. ...

533 Views

0 replies

2 likes

  • 533 Views
  • 0 replies
  • 2 likes

Spotify not giving me the share option for Instagram stories

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid Pie My Question or IssueI know the sharing to Instagram stories feature has been available for a year and a half now, but I still can't do it. Logged in to all my apps, con...

Newbie

Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android Pie   My Question or Issue I know the sharing to Instagram stories feature has been available for a...

586 Views

0 replies

4 likes

  • 586 Views
  • 0 replies
  • 4 likes

Spotify connected to someone else's playlist

PlanPremiumCountrySingaporeDevicePizel 2XLOperating SystemAndroid 10 My Question or IssueWeird issue. I was listening to one of Spotify playlists in the office today and I got the popup to connect to another device so I hit Continue and Spotify annou...

Music Fan

Plan Premium Country Singapore Device Pizel 2XL Operating System Android 10   My Question or Issue Weird issue. I was listening to one of Spotify playlists in the office today and I go...

704 Views

0 replies

0 likes

  • 704 Views
  • 0 replies
  • 0 likes

No puedo reproducir en el orden correcto

PlanPremiumCountryMexico DeviceMotorola oneOperating System(Android Pie) My Question or IssueHace 2 semanas que intento hacer el filtro en mi biblioteca para poder escuchar las canciones de algún artista en **bleep**, pero al momento de seleccionar a...

Visitor

Plan Premium Country Mexico   Device Motorola one Operating System (Android Pie)   My Question or Issue Hace 2 semanas que intento hacer el filtro en mi biblioteca para poder esc...

697 Views

0 replies

0 likes

  • 697 Views
  • 0 replies
  • 0 likes

Some songs disappear

My Question or IssueHello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being downloaded, when I have connection again it reappear b...

Visitor

My Question or Issue Hello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being d...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

I Can't share songs on IG stories or Facebook

Today I want to share songs on IG stories or Facebook but the app crashesPlan PremiumCountryItaly DeviceSamsung Galaxy 9Operating System Android 8.0.0 My Question or Issue

Regular

Today I want to share songs on IG stories or Facebook but the app crashes Plan  Premium Country Italy   Device Samsung Galaxy 9 Operating System  Android 8.0.0   My Que...

PeteHaase

Music Fan

10512 Views

18 replies

0 likes

  • 10512 Views
  • 18 replies
  • 0 likes

Spotify keeps stopping while track is playing, tried all suggestions to no avail!

PlanPremium (Family)CountrySwedenDeviceSamsung S9, My Question or IssueSaturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stopping. I kept on clicking on play button on my bluetooth headphones but it...

Casual Listener

Plan Premium (Family) Country Sweden Device Samsung S9,  My Question or Issue Saturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stoppin...

1022 Views

0 replies

0 likes

  • 1022 Views
  • 0 replies
  • 0 likes

Saved songs don't show in Library (Your Music)

PlanremiumCountryOmanDeviceLG G7Operating SystemAndroid Oreo My Question or IssueSongs I save or "+" do not show under albums, artists, or anywhere else in my music. The only place they appear on is under the auto playlist "liked songs".Tried re-logg...

Newbie

Plan remium Country Oman Device LG G7 Operating System Android Oreo   My Question or Issue Songs I save or "+" do not show under albums, artists, or anywhere else in my music. The...

ranamihir

Casual Listener

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

'Spotify keeps stopping' error message Samsung S10

I have a Samsung S10 and when I tried to open the app this morning it immediately crashed and I keep getting an error message of 'spotify keeps stopping'The screen disappears almost immediately when trying to open but I can briefly see the 'disc almo...

Visitor

I have a Samsung S10 and when I tried to open the app this morning it immediately crashed and I keep getting an error message of 'spotify keeps stopping' The screen disappears almost immediately whe...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Lockscreen widget doesn't work on Samsung Galaxy S8

DeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueWhen I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeating the current song when I try it again, so I have to unlock my phone...

Newbie

Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue When I try to skip a song on the lockscreen widget, it only lets me skip one song and then it just keeps repeatin...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on Android, iOS en macOS is working fine

Hi, using Spotify on Apple TV. Works great.Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my wifi. When it is playing (by using iOS or macOS) as ...

Visitor

Hi, using Spotify on Apple TV. Works great. Now want to use my Android app as a remote. The device is visible, but not able to connect. When i do it with Spotify on macOS or iOS it works great on my...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Solved!! 'Waiting to download' local files on Android

PlanPremium CountrySingapore DeviceSamsung Galaxy 8 Operating SystemAndroid version 8.0.0 My Question or Issue Hi,I have been able to download/listen to local files on my Android for a period until recently.The Spotify app (on my Android) kept showin...

Casual Listener

  Plan Premium   Country Singapore    Device Samsung Galaxy 8   Operating System Android version 8.0.0   My Question or Issue   Hi, I have been able...

lufferdrop

Visitor

2420 Views

3 replies

1 likes

  • 2420 Views
  • 3 replies
  • 1 likes

When turning the screen off, Spotify pauses until the screen is back on again

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueHello everyone. I am really **bleep** off. I've been using Spotify for 5 years and this problem never seems to be fixed. Note, that my actual acc...

Visitor

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Hello everyone. I am really **bleep** off. I've been us...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

deleting songs from playlist on mobile

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a big red X to remove the song? Other than that the an...

Casual Listener

This is something that I have always wanted and felt would be very useful, especially since I'm trying to cut out the random songs in my 3200 song phone playlist. We are able to star, why not add a b...

blakeanthony

Visitor

34834 Views

16 replies

11 likes

  • 34834 Views
  • 16 replies
  • 11 likes

Liked songs playlist isn’t showing for android TV app

PlanPremium CountrySingaporeDeviceNvidia Shield TVOperating SystemAndroid TV 8.0.1 My Question or IssueI can’t seem to find my liked songs playlist on my android TV app even if it’s my last played playlist. The solution I found for now is to play it ...

Casual Listener

Plan Premium  Country Singapore Device Nvidia Shield TV Operating System Android TV 8.0.1   My Question or Issue I can’t seem to find my liked songs playlist on my android TV app ...

643 Views

0 replies

0 likes

  • 643 Views
  • 0 replies
  • 0 likes

Songs pause when phone locks.

PlanStudent PremiumCountryUK DeviceSamsung 10Operating System My Question or Issue When my phone locks, or the screen goes into sleep mode, the music pauses. As soon as I unlock the phone or press the lock button and wake the screen up, the music pla...

Newbie

Plan Student Premium Country UK   Device Samsung 10 Operating System     My Question or Issue   When my phone locks, or the screen goes into sleep mode, the music paus...

Emilia_8

Community Legend

757 Views

1 replies

1 likes

Lock Screen Issues
Music pauses
  • 757 Views
  • 1 replies
  • 1 likes

Superuser Contribution Random play on filtered playlist negates filter

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018. This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my "Starred" playlist (say, to listen to only the songs by an ...

Regular

This is on Android Pixel XL, Android O, latest app version as of Sept 21, 2018.   This has been happening for at least a few months, and been increasingly frustrating for me. I often filter my...

thisrunson

Regular

1038 Views

2 replies

0 likes

Android
filter
  • 1038 Views
  • 2 replies
  • 0 likes

Song names not showing

PlanPremiumCountryFinlandDeviceOp6tOperating SystemAndroid 9, oos My Question or IssueI generally can't see a complete list of songs in the up next queue. See attachment. Sometimes it works, but usually not...

Newbie

Plan Premium Country Finland Device Op6t Operating System Android 9, oos   My Question or Issue I generally can't see a complete list of songs in the up next queue. See attachment. Som...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Multiple Song Entries for same song

PlanPremiumCountryUSA DeviceSanding gauzy s10eOperating SystemAndroid Oreo My Question or IssueI have downloaded liked songs and if I go to an album that I want to add a song from, the songs i already like don't show up as such so I will like it agai...

Casual Listener

Plan Premium Country USA  Device Sanding gauzy s10e Operating System Android Oreo   My Question or Issue I have downloaded liked songs and if I go to an album that I want to ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

My Spotify randomly pauses music?

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same pausing randomly thing, even when I'm navigating my ...

Casual Listener

The same problem used to happen on my Galaxy S8 and I already made sure that it's not sleeping apps and spotify has access to run in the backgrounds. Now I'm on my S10 and it's still doing the same p...

946 Views

0 replies

1 likes

bug
Galaxy S10
galaxy s8
Help
Music pausing
music stopping
Samsung
  • 946 Views
  • 0 replies
  • 1 likes