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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112166 Views

26 replies

3 likes

  • 112166 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

225765 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 225765 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

583435 Views

79 replies

3 likes

  • 583435 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480072 Views

577 replies

40 likes

Account
Free
  • 480072 Views
  • 577 replies
  • 40 likes

Spotify não funciona

PlanPremiumCountryBrasil/BrazilDeviceSamsung galaxy a50Operating System Android 9 PIE My Question or IssueMeu spotify simplesmente não funciona, não conecta ao wifi ou 4g, não consigo abrir as configurações nem as playlists já baixadas. Já tentei lim...

Newbie

Plan Premium Country Brasil/Brazil Device Samsung galaxy a50 Operating System  Android 9 PIE   My Question or Issue Meu spotify simplesmente não funciona, não conecta ao wifi ou 4...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Music Downloaded Over Cellular, Option Was Unchecked, Blew Through Data Plan Cap 1st Day

Premium user here. I'm using Google Fi and have a limit of 1gb per month since I'm on Wifi nearly all day between work & home. I'm only a couple of days into the current months plan and Google warns me that I've blown through over 350mb of my plan al...

Newbie

Premium user here.  I'm using Google Fi and have a limit of 1gb per month since I'm on Wifi nearly all day between work & home.  I'm only a couple of days into the current months plan a...

mr_archer

Music Fan

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Music randomly pausing

As per the request in the other thread, this problem has been going for me for a while now: Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still playing and not paused) - see attachmentThe only way to get the m...

Casual Listener

As per the request in the other thread, this problem has been going for me for a while now:   Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still play...

ci0m_s-yp5lnr

Newbie

2071 Views

2 replies

6 likes

  • 2071 Views
  • 2 replies
  • 6 likes

Can't play songs downloaded on android via alexa spotify connect

PlanPremiumCountry UK Device(Moto g5s)Operating System(Android 8.1.0) My Question or IssueI am able to play songs from my phone via spotify connect on my alexa speaker so long as I have not got them downloaded to my phone. Any song I have downloaded ...

Visitor

Plan Premium Country UK   Device (Moto g5s) Operating System (Android 8.1.0)   My Question or Issue I am able to play songs from my phone via spotify connect on my alexa speaker s...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Queue on Android bugged

PlanPremiumCountryEnglandDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue(This only happens on my phone). When I'm looking at the queue, the wrong song name is quite often displayed. 90% of the time it shows the name of a song n...

Newbie

Plan Premium Country England Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue (This only happens on my phone). When I'm looking at the queue, the wrong song name is...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Playlist radio unavailable

Plan: Family PremiumCountry USA DeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueU gave several playlist radio stations in development that I can no longer access. All I get is the attached error message. For about 2 weeks now. Supe...

Newbie

Plan: Family Premium Country USA   Device Samsung Galaxy s9 Operating System Android   My Question or Issue U gave several playlist radio stations in development that I can no...

462 Views

0 replies

0 likes

playlist radio
  • 462 Views
  • 0 replies
  • 0 likes

WiFi authentication error

PlanPremiumCountryCanadaDeviceSamsung Galaxy j3, or Samsung tabletOperating SystemAndroid My Question or Issue When I'm using Spotify connected to my WiFi, I will randomly get disconnected from my modem and internet. Sometimes after a listening to se...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy j3, or Samsung tablet Operating System Android   My Question or Issue   When I'm using Spotify connected to my WiFi, I w...

Sc78

Casual Listener

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Solved!! Cambridge Audio Minx Air 200 - not in Devices

PlanFreeCountryUKDeviceSamsun Galaxy A50Operating SystemAndroid 9 My Question or IssueI can't get my phone to find my (new) speaker through spotify connect, I've tried both my account (free) and my daughters (premium) on the same phone, nothingMy dau...

Casual Listener

Plan Free Country UK Device Samsun Galaxy A50 Operating System Android 9   My Question or Issue I can't get my phone to find my (new) speaker through spotify connect, I've tried both m...

Luan

Spotify Star

3712 Views

5 replies

0 likes

Connect
Minx Air
  • 3712 Views
  • 5 replies
  • 0 likes

Android Download Issues

Plan: PremiumCountry: CanadaDevice : LG G6Operating System Android 8My Question or Issue; For around the last 2 to 3 weeks, my Spotify app has ceased to be able to download any music. Been a subscriber for quite some time, at least a year and have ne...

Casual Listener

Plan: Premium Country: Canada Device : LG G6 Operating System Android 8 My Question or Issue;   For around the last 2 to 3 weeks, my Spotify app has ceased to be able to download any m...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Spotify Android app goes haywire if SD card with downloaded music is temporarily removed

What should happen if the SD card with the downloaded music on it is removed from the phone? Pretty much any answer would be better than what actually happens today: Spotify immediately switches back to using internal storage, and starts downloading ...

Gig Goer

What should happen if the SD card with the downloaded music on it is removed from the phone?   Pretty much any answer would be better than what actually happens today:   Spotify immedia...

CaptainDubious

Gig Goer

906 Views

2 replies

0 likes

  • 906 Views
  • 2 replies
  • 0 likes

[Android] Offline storage deleted. Still using space

PlanPremiumCountryUnited States of AmericaDeviceGoogle PixelOperating SystemAndroid 10Build Info: QP1A.191005.007.A1My Question or IssueMy phone's battery is faulty, and when Spotify was connecting to the alarm to play, the battery gave out, and the ...

Newbie

Plan Premium Country United States of America Device Google Pixel Operating System Android 10 Build Info: QP1A.191005.007.A1 My Question or Issue My phone's battery is faulty, and when...

490 Views

0 replies

0 likes

Android
offline storage
  • 490 Views
  • 0 replies
  • 0 likes

Bring back dislike button!

PlanPremiumCountry DeviceAndroid and Windows My Question or Issue Spotify. What the heck?! Bring back the dislike buttons. This has been going on for weeks now on both my Android and Windows desktop. The algorithms are now completely messed up and my...

Casual Listener

Plan Premium Country   Device Android and Windows   My Question or Issue  Spotify. What the heck?! Bring back the dislike buttons. This has been going on for weeks now on both ...

1035 Views

0 replies

4 likes

  • 1035 Views
  • 0 replies
  • 4 likes

Android App Breaks Playback on All Other Apps

I installed the android app for Spotify 2 days ago on my Samsung Galaxy S8+. After installing the app I suddenly had this problem where playback on all other apps would randomly pause. I notice this happening when watching videos on Youtube, listenin...

Visitor

I installed the android app for Spotify 2 days ago on my Samsung Galaxy S8+.  After installing the app I suddenly had this problem where playback on all other apps would randomly pause.  I ...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when trying to open song settings (3 little dots)

PlanPremiumCountrySwitzerlandDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI Global 10.4.4 My Question or Issue My Spotify always crashes if I press the song settings (or long on the song), to add it into my playlist or in my queue for example. I'v...

Newbie

Plan Premium Country Switzerland Device Xiaomi Redmi Note 8 Pro Operating System MIUI Global 10.4.4   My Question or Issue   My Spotify always crashes if I press the song setting...

Katerina

Spotify Legend

38211 Views

98 replies

79 likes

  • 38211 Views
  • 98 replies
  • 79 likes

Solved!!Superuser Contribution [Android][Podcasts] Allow to mark podcasts for wi-fi download

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later. But for podcasts, that's not currently possible. When I try to download a podcast while not connected to wi-fi, Spotify tells me I ne...

Regular

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later.   But for podcasts, that's not currently possible.   When I try t...

ora12

Regular

2002 Views

5 replies

0 likes

Android
Podcasts
  • 2002 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does someone get a notification if you just "💜" a song on their playlist?

PlanFreeCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Katerina

Spotify Legend

74781 Views

7 replies

0 likes

  • 74781 Views
  • 7 replies
  • 0 likes

Spotify app issue

PlanPremiumCountryUKDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueGood day,I've just yesterday signed up to spotify and have an issue and am hoping for information.I work within IT so have access to firewalls and such yet, at my ...

Visitor

Plan Premium Country UK Device Samsung Galaxy 8+ Operating System Android   My Question or Issue Good day, I've just yesterday signed up to spotify and have an issue and am hoping for...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

No Menue Button (3 Points) in Playlist Radio

PlanPremiumCountryGermanyDeviceSamsung Galaxy J7 / Windows PC with ClientOperating SystemAndroid 7.0 / Windows 7 My Question or IssueIf I what to save (for more than a week) my "Mix der Woche" (in english mix of the week), the only possibility is to ...

Newbie

Plan Premium Country Germany Device Samsung Galaxy J7 / Windows PC with Client Operating System Android 7.0 / Windows 7   My Question or Issue If I what to save (for more than a week) ...

455 Views

0 replies

0 likes

bug
Playlists
  • 455 Views
  • 0 replies
  • 0 likes

The scrubber ends too soon on podcasts

PlanPremiumCountryUsaDeviceLG G6Operating SystemAndroid 7.0 kitkat My Question or IssueSo I've been binging the TAZ shows by the lovely McElroy brothers(plus dad), and I've run into a bit of an issueThe timeline scrubber thing that you use to scroll ...

Newbie

  Plan Premium Country Usa Device LG G6 Operating System Android 7.0 kitkat   My Question or Issue So I've been binging the TAZ shows by the lovely McElroy brothers(plus dad), an...

505 Views

0 replies

1 likes

  • 505 Views
  • 0 replies
  • 1 likes

Songs rewinding and skiping

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSings are rewinding in a continual loop after about 39 seconds to a 1 minute. Or they are jum...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Sings a...

592 Views

0 replies

0 likes

Glitches
  • 592 Views
  • 0 replies
  • 0 likes