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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439017 Views

565 replies

37 likes

Account
Free
  • 439017 Views
  • 565 replies
  • 37 likes

I can´t creat ore use my owne playlists on mobile

I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an see them on my phone but can´t use them. Device(Samsung S7)

Casual Listener

I can´t create or use my owne playlists on my smartphone.  I had reinstall the app and restarted my phone. But it´s still not working.    At the webbrowser I can create playlist an ...

Luan

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Constantly forced offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWhatever the current android OS is. My Question or IssueSpotify is unable to stay connected to wifi or data for more than half a song. I have cleared my phone cache, restarted my phone, r...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Whatever the current android OS is.    My Question or Issue Spotify is unable to stay connected to wifi or da...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Voice

PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueI only just today discovered the existence of Spotify Voice (holding the search button in Spotify to activate). Unfortunately this function does not wor...

Regular

Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted   My Question or Issue I only just today discovered the existence of Spotify Voice (holding the sea...

Luan

Spotify Star

1272 Views

3 replies

0 likes

  • 1272 Views
  • 3 replies
  • 0 likes

Superuser Contribution mise en veille , arrêt de la musique.

bonjour, j'utilise un galaxy S9 et depuis la nouvelle mise à jour.Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre , j'ai essayer de désinstaller l'application et de regarder d...

Newbie

bonjour,   j'utilise un galaxy S9 et depuis la nouvelle mise à jour. Spotify s'arrete à chaque fois que mon tellephone se met en veille , je dois le déverouiller pour que la musique redémarre...

user-removed

Not applicable

89032 Views

8 replies

15 likes

  • 89032 Views
  • 8 replies
  • 15 likes

Music stops playing

PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...

Visitor

Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1   My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Connect Volume Issue for Android

PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...

Newbie

Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac   My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...

Luan

Spotify Star

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Casual Listener

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Luan

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

Music Fan

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates?   A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...

yetixhunting

Casual Listener

5676 Views

3 replies

12 likes

  • 5676 Views
  • 3 replies
  • 12 likes

Solved!! Will turning playlist download toggle to off remove songs from the phone?

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid

Casual Listener

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage?   Thanks.     Plan Premium   Operating System Android

edison90

Casual Listener

1501 Views

3 replies

0 likes

Android
  • 1501 Views
  • 3 replies
  • 0 likes

[Android] Music image is blank

PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...

Casual Listener

Plan Premium (Family plan)   Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4   My Question or Issue  [1] Music banner is...

496 Views

0 replies

0 likes

4.4.4
Android
  • 496 Views
  • 0 replies
  • 0 likes

Saving an Album

PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...

Visitor

Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10   My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

I can`t create a new playlist / ich kann keine neue Playlist erstellen

I write the name and push the button create, but it doesn`t work?Can anyone help me?Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt zum Betätigen aber das Fenster geht nicht weg und die Li...

Newbie

I write the name and push the button create, but it doesn`t work? Can anyone help me? Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt...

Stan33

Casual Listener

902 Views

4 replies

1 likes

  • 902 Views
  • 4 replies
  • 1 likes

Can't unhide songs without hearting them

PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...

Newbie

Plan Premium Country USA Device (Galaxy s10e) Operating System (Android 9)   My Question or Issue Hi, not sure if this has been asked before but for some reason I can't unhide songs wi...

533 Views

0 replies

0 likes

Hidden songs
  • 533 Views
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Bluetooth headphones not playing audio even when connected

bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headphones, even though it gives me the option to turn t...

Visitor

bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headp...

931 Views

0 replies

2 likes

  • 931 Views
  • 0 replies
  • 2 likes

Music stops on Chromecast when I turn my Smartphone on

PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...

Casual Listener

Plan Premium Country Germany Device OnePlus 5 Operating System Android 9   My Question or Issue HI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Wrong Elapsed Time

PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...

Casual Listener

Plan Premium Operating System Happens on literally everything my account is connected to, phone, computer, firestick   My Question or Issue Somethings wrong with my elapsed time on everyth...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes

Spotify issue with Android Auto

PlanPremiumCountryItaly DeviceGoogle Pixel 3aOperating SystemAndroid 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot ch...

Visitor

Plan Premium Country Italy   Device Google Pixel 3a Operating System Android 10   Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be ...

ldice

Newbie

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Folders

PlanPremiumCountryUSA DeviceSamsung Galaxy S10 My Question or IssueFor years Spotify has ordered my playlist folders in the order that I've made them, newest on top. A couple months ago, I think, they automagically re-ordered themselves on my phone. ...

Regular

Plan Premium Country USA   Device Samsung Galaxy S10   My Question or Issue For years Spotify has ordered my playlist folders in the order that I've made them, newest on top. ...

msquicc

Regular

874 Views

3 replies

2 likes

  • 874 Views
  • 3 replies
  • 2 likes

No Connection on WiFi or Mobile Data

Plan - PremiumCountry - USADevice - Pixel 2 XLOperating System - Android 8.1.0 (Kernel 4.4.88)Spotify version - 8.5.31.676 (Installed from Play Store)My Issue:The Spotify app hasn't been able to connect in months. This issue is independent of the pho...

Visitor

Plan - Premium Country - USA Device - Pixel 2 XL Operating System - Android 8.1.0 (Kernel 4.4.88) Spotify version - 8.5.31.676 (Installed from Play Store) My Issue: The Spotify app hasn't bee...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Android Samsung Note 9 shows connecting when using the Kenwood Spotify or Pandora apps.

Hi - Premium UserCountry - U.S.Device - Samsung Galaxy Note 9Operating System -Android 9 Pie The screen only displays 'Connecting' when trying to use either of the Spotify or Pandora applications on the head unit.I have a Kenwood DDX375BT that until ...

Casual Listener

Hi -   Premium User Country - U.S. Device - Samsung Galaxy Note 9 Operating System -Android 9 Pie   The screen only displays 'Connecting' when trying to use either of the Spotif...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes