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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116164 Views

27 replies

4 likes

  • 116164 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233701 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233701 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593762 Views

79 replies

3 likes

  • 593762 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487343 Views

580 replies

42 likes

Account
Free
  • 487343 Views
  • 580 replies
  • 42 likes

Spotify won't play locally imported songs

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSince a week or so Spotify on Android won't play most of the songs (mp3s) that I imported on my laptop. They are greyed out in the playlists, even thou...

Music Fan

Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android     My Question or Issue Since a week or so Spotify on Android won't play most of the songs ...

738 Views

0 replies

0 likes

imported song
Incompetence
local songs
  • 738 Views
  • 0 replies
  • 0 likes

Can I play local files from my phone ?

Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?

Casual Listener

Can I play local files from my phone ? Meaning - play songs that I saved on my phone from the spotify app player, like you can do from the desktop app?

595 Views

0 replies

0 likes

files
local
local files
Mobile
Mobile Phone
phone
  • 595 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art not appearing for certain songs

I have downloaded a mass amount of songs but some of them lose their album arts, but at the same time, albums load up very slow and for albums i've never looked at before, the album art doesn't load up. And I really like the album art so can anyone t...

Newbie

I have downloaded a mass amount of songs but some of them lose their album arts, but at the same time, albums load up very slow and for albums i've never looked at before, the album art doesn't load ...

604 Views

0 replies

1 likes

  • 604 Views
  • 0 replies
  • 1 likes

Full bug apps

Hello, any support from Spotify ?Did they know that people gives bads review at the google play since Spotify is bug for everything : Widget crashAutostop musicSpotify close without crashSpotify Auto stop songs Since 2 months, they dont read comments...

Music Fan

Hello, any support from Spotify ? Did they know that people gives bads review at the google play since Spotify is bug for everything :   Widget crash Autostop music Spotify close without cr...

DanielTham

Composer

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Why can't I choose a specific song in a playlist when I play music on another device? Can only skip.

I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of the others are not affected. In the other playlists,...

Newbie

I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of t...

boydliggitt

Regular

4340 Views

1 replies

2 likes

Android
Samsung
skipping
Spotify
Windows
Windows 10
  • 4340 Views
  • 1 replies
  • 2 likes

Spotify não funciona

PlanPremiumCountryBrasil/BrazilDeviceSamsung galaxy a50Operating System Android 9 PIE My Question or IssueMeu spotify simplesmente não funciona, não conecta ao wifi ou 4g, não consigo abrir as configurações nem as playlists já baixadas. Já tentei lim...

Newbie

Plan Premium Country Brasil/Brazil Device Samsung galaxy a50 Operating System  Android 9 PIE   My Question or Issue Meu spotify simplesmente não funciona, não conecta ao wifi ou 4...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Music Downloaded Over Cellular, Option Was Unchecked, Blew Through Data Plan Cap 1st Day

Premium user here. I'm using Google Fi and have a limit of 1gb per month since I'm on Wifi nearly all day between work & home. I'm only a couple of days into the current months plan and Google warns me that I've blown through over 350mb of my plan al...

Newbie

Premium user here.  I'm using Google Fi and have a limit of 1gb per month since I'm on Wifi nearly all day between work & home.  I'm only a couple of days into the current months plan a...

mr_archer

Music Fan

1096 Views

3 replies

0 likes

  • 1096 Views
  • 3 replies
  • 0 likes

Music randomly pausing

As per the request in the other thread, this problem has been going for me for a while now: Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still playing and not paused) - see attachmentThe only way to get the m...

Casual Listener

As per the request in the other thread, this problem has been going for me for a while now:   Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still play...

ci0m_s-yp5lnr

Newbie

2077 Views

2 replies

6 likes

  • 2077 Views
  • 2 replies
  • 6 likes

Can't play songs downloaded on android via alexa spotify connect

PlanPremiumCountry UK Device(Moto g5s)Operating System(Android 8.1.0) My Question or IssueI am able to play songs from my phone via spotify connect on my alexa speaker so long as I have not got them downloaded to my phone. Any song I have downloaded ...

Visitor

Plan Premium Country UK   Device (Moto g5s) Operating System (Android 8.1.0)   My Question or Issue I am able to play songs from my phone via spotify connect on my alexa speaker s...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Queue on Android bugged

PlanPremiumCountryEnglandDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue(This only happens on my phone). When I'm looking at the queue, the wrong song name is quite often displayed. 90% of the time it shows the name of a song n...

Newbie

Plan Premium Country England Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue (This only happens on my phone). When I'm looking at the queue, the wrong song name is...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Playlist radio unavailable

Plan: Family PremiumCountry USA DeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueU gave several playlist radio stations in development that I can no longer access. All I get is the attached error message. For about 2 weeks now. Supe...

Newbie

Plan: Family Premium Country USA   Device Samsung Galaxy s9 Operating System Android   My Question or Issue U gave several playlist radio stations in development that I can no...

465 Views

0 replies

0 likes

playlist radio
  • 465 Views
  • 0 replies
  • 0 likes

WiFi authentication error

PlanPremiumCountryCanadaDeviceSamsung Galaxy j3, or Samsung tabletOperating SystemAndroid My Question or Issue When I'm using Spotify connected to my WiFi, I will randomly get disconnected from my modem and internet. Sometimes after a listening to se...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy j3, or Samsung tablet Operating System Android   My Question or Issue   When I'm using Spotify connected to my WiFi, I w...

Sc78

Casual Listener

854 Views

2 replies

0 likes

  • 854 Views
  • 2 replies
  • 0 likes

Solved!! Cambridge Audio Minx Air 200 - not in Devices

PlanFreeCountryUKDeviceSamsun Galaxy A50Operating SystemAndroid 9 My Question or IssueI can't get my phone to find my (new) speaker through spotify connect, I've tried both my account (free) and my daughters (premium) on the same phone, nothingMy dau...

Casual Listener

Plan Free Country UK Device Samsun Galaxy A50 Operating System Android 9   My Question or Issue I can't get my phone to find my (new) speaker through spotify connect, I've tried both m...

Luan

Spotify Star

3733 Views

5 replies

0 likes

Connect
Minx Air
  • 3733 Views
  • 5 replies
  • 0 likes

Android Download Issues

Plan: PremiumCountry: CanadaDevice : LG G6Operating System Android 8My Question or Issue; For around the last 2 to 3 weeks, my Spotify app has ceased to be able to download any music. Been a subscriber for quite some time, at least a year and have ne...

Casual Listener

Plan: Premium Country: Canada Device : LG G6 Operating System Android 8 My Question or Issue;   For around the last 2 to 3 weeks, my Spotify app has ceased to be able to download any m...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Spotify Android app goes haywire if SD card with downloaded music is temporarily removed

What should happen if the SD card with the downloaded music on it is removed from the phone? Pretty much any answer would be better than what actually happens today: Spotify immediately switches back to using internal storage, and starts downloading ...

Gig Goer

What should happen if the SD card with the downloaded music on it is removed from the phone?   Pretty much any answer would be better than what actually happens today:   Spotify immedia...

CaptainDubious

Gig Goer

906 Views

2 replies

0 likes

  • 906 Views
  • 2 replies
  • 0 likes

[Android] Offline storage deleted. Still using space

PlanPremiumCountryUnited States of AmericaDeviceGoogle PixelOperating SystemAndroid 10Build Info: QP1A.191005.007.A1My Question or IssueMy phone's battery is faulty, and when Spotify was connecting to the alarm to play, the battery gave out, and the ...

Newbie

Plan Premium Country United States of America Device Google Pixel Operating System Android 10 Build Info: QP1A.191005.007.A1 My Question or Issue My phone's battery is faulty, and when...

494 Views

0 replies

0 likes

Android
offline storage
  • 494 Views
  • 0 replies
  • 0 likes

Bring back dislike button!

PlanPremiumCountry DeviceAndroid and Windows My Question or Issue Spotify. What the heck?! Bring back the dislike buttons. This has been going on for weeks now on both my Android and Windows desktop. The algorithms are now completely messed up and my...

Casual Listener

Plan Premium Country   Device Android and Windows   My Question or Issue  Spotify. What the heck?! Bring back the dislike buttons. This has been going on for weeks now on both ...

1037 Views

0 replies

4 likes

  • 1037 Views
  • 0 replies
  • 4 likes

Android App Breaks Playback on All Other Apps

I installed the android app for Spotify 2 days ago on my Samsung Galaxy S8+. After installing the app I suddenly had this problem where playback on all other apps would randomly pause. I notice this happening when watching videos on Youtube, listenin...

Visitor

I installed the android app for Spotify 2 days ago on my Samsung Galaxy S8+.  After installing the app I suddenly had this problem where playback on all other apps would randomly pause.  I ...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when trying to open song settings (3 little dots)

PlanPremiumCountrySwitzerlandDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI Global 10.4.4 My Question or Issue My Spotify always crashes if I press the song settings (or long on the song), to add it into my playlist or in my queue for example. I'v...

Newbie

Plan Premium Country Switzerland Device Xiaomi Redmi Note 8 Pro Operating System MIUI Global 10.4.4   My Question or Issue   My Spotify always crashes if I press the song setting...

Katerina

Spotify Legend

38267 Views

98 replies

79 likes

  • 38267 Views
  • 98 replies
  • 79 likes

Solved!!Superuser Contribution [Android][Podcasts] Allow to mark podcasts for wi-fi download

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later. But for podcasts, that's not currently possible. When I try to download a podcast while not connected to wi-fi, Spotify tells me I ne...

Regular

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later.   But for podcasts, that's not currently possible.   When I try t...

ora12

Regular

2004 Views

5 replies

0 likes

Android
Podcasts
  • 2004 Views
  • 5 replies
  • 0 likes