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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6841 Views

0 replies

7 likes

  • 6841 Views
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  • 7 likes

Shazam tracks not offering a Spotify playlist to add to

Free planAustraliaAndroid S8 and A50 For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, approximately only 2 in 10 songs offers the 'Add To' option. All the other times I ...

Visitor

  Free plan Australia Android S8 and A50   For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, &...

362 Views

0 replies

1 likes

  • 362 Views
  • 0 replies
  • 1 likes

Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

Newbie

Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...

DanifC

Composer

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Spotify Android apps not working on car android player

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other equipment running just fine!. Please help. Thank you...

Visitor

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other e...

315 Views

0 replies

0 likes

  • 315 Views
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Superuser Contribution App crashes on android phone

PlanPremiumCountry Ireland Device Omidigi A5 Pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android 9(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every time I try to save a song to my playlists by pressing the ...

Newbie

  Plan Premium Country Ireland   Device Omidigi A5 Pro (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 9 (iOS 10, Android Oreo, Windows 10,et...

Petya

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Redesign causes lag in Your Library tab

PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...

Casual Listener

Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...

User_

Casual Listener

3646 Views

3 replies

2 likes

Android
Android 8
android oreo
bug
Lag
S7
slow
Your Library
  • 3646 Views
  • 3 replies
  • 2 likes

Playlist radio is useless without dislike

is that a Joke?for what am i playing 7 dollars?i created new playlist added my favorite songs but with diffrenet genereand Walla the radio is useless.it contains 0 of the songs i want.and for the best part, the dislike button is gone. i guess i will ...

Casual Listener

is that a Joke? for what am i playing 7 dollars? i created new playlist added my favorite songs but with diffrenet genere and Walla the radio is useless. it contains 0 of the songs i want. a...

miketB

Casual Listener

786 Views

1 replies

2 likes

  • 786 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't login to android

PlanFreeCountryUSADeviceMoto x4Operating SystemAndroid 9 My Question or IssueFor some reason I am unable to login to the Android app. I can login to the website just fine. I've changed my password twice, I did a clean uninstall and reinstall, and sti...

Visitor

  Plan Free Country USA Device Moto x4 Operating System Android 9   My Question or Issue For some reason I am unable to login to the Android app. I can login to the website just ...

Petya

Community Legend

477 Views

1 replies

0 likes

Android
Login
Login problem
  • 477 Views
  • 1 replies
  • 0 likes

Nummers kwijt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

422 Views

0 replies

0 likes

Verloren nummers
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Solved!!Superuser Contribution How to remove liked songs

I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help.I've encountered another problem trying to remove songs. When I try to unlike ...

Visitor

I would like to remove all my songs from my liked songs playlist. I have over 5000 songs and would like to start fresh and not spend hours doing it one by one. Please help. I've encountered another ...

Alex

Spotify Legend

127333 Views

13 replies

1 likes

  • 127333 Views
  • 13 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

Casual Listener

  Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...

1_d28ex-u0fqr

Regular

1701 Views

3 replies

0 likes

Individual
Music
playing
  • 1701 Views
  • 3 replies
  • 0 likes

No shuffle play

PlanPremium via Phone Provider CountryNew Zealand DeviceHaweui P20 Pro Operating System( Android 9 ) My Question or Issue Hi I do not have Shuffle play on my Playlists any more has shuffle play been removed? I have attached photo of my Playlist it ju...

Newbie

Plan Premium via Phone Provider    Country New Zealand   Device Haweui P20 Pro   Operating System ( Android 9 )    My Question or Issue   Hi   ...

cohenfs

Roadie

1117 Views

3 replies

0 likes

shuffle
  • 1117 Views
  • 3 replies
  • 0 likes

Playlists playing on random and I don't want to.

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this?Premium account CountryUSADeviceGalaxy 9

Casual Listener

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this? Premium account  Country USA Device Ga...

1_d28ex-u0fqr

Regular

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Loudness normalisation on previews

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy Note IIIOperating SystemAndroid 5.0 My Question or IssueWhy is there no loudness normalisation when previewing a track. I also noticed there is no loudness normalisation at all on the web version of S...

Newbie

Plan Free Country United Kingdom Device Samsung Galaxy Note III Operating System Android 5.0   My Question or Issue Why is there no loudness normalisation when previewing a track. I al...

411 Views

0 replies

0 likes

Android
Desktop
loudness normalisation
  • 411 Views
  • 0 replies
  • 0 likes

Play all artists songs in historical order

PlanPremiumCountryCZ DeviceRedmi 5Operating SystemAndroid Nougat My Question or IssueAfter searching internet for solve of this issue I still have no idea how to do it. I SIMPLY want to add ALL artist songs to queue in historical order on Android.Whe...

Visitor

Plan Premium Country CZ   Device Redmi 5 Operating System Android Nougat   My Question or Issue After searching internet for solve of this issue I still have no idea how to ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Specific local files song not playing on phone

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 / ComputerOperating SystemAndroid 8.0.0 / Windows 10 My Question or IssueI created a playlist of different songs from Spotify itself and Locals Files of my Computer, while most of them work perfectly f...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 / Computer Operating System Android 8.0.0 / Windows 10   My Question or Issue I created a playlist of different songs from Spotify...

245 Views

0 replies

0 likes

  • 245 Views
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Solved!!Superuser Contribution Notification widget like button issues

I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in the app it shows the solid heart as it should, but in the no...

Visitor

I'm using premium on the latest Android P on a Pixel.   The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in ...

Peter

Spotify Legend

5769 Views

12 replies

13 likes

  • 5769 Views
  • 12 replies
  • 13 likes

Superuser Contribution Storage keeps changing from SD Card to Device Storage

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 PlusOperating SystemAndroid Pie My Question or IssueEvery week in a random night my Spotify app simply changes the storage location from the SD Card to the Device Storage. I already tried reinstalling t...

Visitor

Plan Premium Country Brazil Device Samsung Galaxy S8 Plus Operating System Android Pie   My Question or Issue Every week in a random night my Spotify app simply changes the storage loc...

OmerLevy

Music Fan

937 Views

2 replies

1 likes

Offline download
storage issues
Storage on sd card
  • 937 Views
  • 2 replies
  • 1 likes

Superuser Contribution Home screen is blank

PlanPremiumCountryIndiaDeviceSamsung Galaxy 9 PlusOperating SystemAndroid 9.0 My Question or IssueThe home screen of the Spotify App is completely blank except the settings icon. The other tabs - Search and Your Library are fully functional. I've alr...

Visitor

Plan Premium Country India Device Samsung Galaxy 9 Plus Operating System Android 9.0   My Question or Issue The home screen of the Spotify App is completely blank except the settings i...

Ivan

Spotify Legend

1051 Views

7 replies

4 likes

  • 1051 Views
  • 7 replies
  • 4 likes

Return to Playing Song on Album or Artist Page

PlanPremiumCountryU.S.Device(Google Pixel 3 XL)Operating System(Android Pie) My Question or IssueWhen I am playing a song, I go to the now playing page (the album art page that can be pulled up by pushing the bottom of the page). If I go back to the ...

Casual Listener

Plan Premium Country U.S. Device (Google Pixel 3 XL) Operating System (Android Pie)   My Question or Issue When I am playing a song, I go to the now playing page (the album art page th...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Briefly Stopping and Resuming ~9 Seconds

PlanFreeCountryUSDeviceSamsung C101(Also Webplayer)Operating SystemAndroid 4.4.2 Jelly Bean (ChromeOS) My Question or IssueAbout a couple months ago I started to have issues with my phone stopping music around the ninth second of each song, but it wa...

Visitor

Plan Free Country US Device Samsung C101 (Also Webplayer) Operating System Android 4.4.2 Jelly Bean  (ChromeOS)      My Question or Issue About a couple months ago I ...

Petya

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes