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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6861 Views

0 replies

7 likes

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Superuser Contribution Home page is blank for days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Katerina

Spotify Legend

1754 Views

6 replies

1 likes

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Superuser Contribution Black Home Screen - Abruptly

PlanPremiumCountryIndiaDeviceAsus Rog PhoneOperating SystemAndroid Oreo My Question or Issue My home screen went blank abruptly while I was playing songs. While search and your library works well. I cant see my daily mix and other playlists.I cleared...

Visitor

    Plan Premium Country India Device Asus Rog Phone Operating System Android Oreo   My Question or Issue   My home screen went blank abruptly while I was playin...

Petya

Community Legend

1684 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution App freezes every few songs

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueThe spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually in the middle of a song. When I open the app, the song appears to be playing ...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue The spotify app on my Samsung Galaxy S9 freezes about every 2 to 3 songs, usually i...

Petya

Community Legend

632 Views

1 replies

0 likes

Freezing
pauses
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Behind the Lyrics freezes over my controls!

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy A3Operating SystemAndroid 7.0 My Question or IssueHi, if a song has "behind the lyrics" the manner always comes over the controls. I cannot even see the controls. This means I cannot easily play/p...

Visitor

Plan Premium Country United Kingdom   Device Samsung Galaxy A3 Operating System Android 7.0   My Question or Issue Hi, if a song has "behind the lyrics" the  manner always c...

user-removed

Not applicable

334 Views

1 replies

0 likes

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Solved!! Spotify pauses randomly

PlanPremiumCountryBG DeviceHuawei P20 ProOperating SystemAndroid My Question or IssueSpotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times in a row and then the problem dissapears for a while. Any suggestions? So far I ha...

Casual Listener

Plan Premium Country BG   Device Huawei P20 Pro Operating System Android   My Question or Issue Spotify pauses randomly. Sometimes even after I press "Play". It happens 2-3 times...

fixxxerът

Casual Listener

799 Views

1 replies

0 likes

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  • 1 replies
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Spotify freezes phone while using remote function

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueWhenever I try to use the remote function, to control Spotify on my PC with my phone, it'll eventually freeze completely. Not just the app but the en...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Whenever I try to use the remote function, to control Spotify on my PC wi...

275 Views

0 replies

0 likes

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Speaker Group (multiroom speakers) functionality gone

PlanPremiumCountryDenmark DeviceSamsung Galaxy S10EOperating SystemAndroid 9 My Question or IssueI can't Chromecast to a speaker group I created in the Google Home app for my 2 JBL Playlist wifi speakers. I used to be able do this from Spotify, to pl...

Newbie

Plan Premium Country Denmark  Device Samsung Galaxy S10E Operating System Android 9   My Question or Issue I can't Chromecast to a speaker group I created in the Google Home app f...

1186 Views

0 replies

1 likes

  • 1186 Views
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Enable auto shuffle in liked songs!

PlanPremiumCountry DeviceSamsung S8Operating SystemAndroid Pie My Question or IssuePlease re enable auto shuffle when you select a track in Liked Songs. Alternatively, please keep some sort of cache memory to remember that the user has selected to ke...

Visitor

Plan Premium Country   Device Samsung S8 Operating System Android Pie   My Question or Issue Please re enable auto shuffle when you select a track in Liked Songs.   Alte...

478 Views

0 replies

0 likes

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Skips and songs on tablet

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any song, i leave my room for five minutes and when i ...

Visitor

Im using spotify on my tablet as well as my phone. I was listening on my tablet (i had it connected to my google home mini) and i was able to skip as many songs as i wanted and was able to choose any...

551 Views

0 replies

0 likes

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Solved!!Superuser Contribution Choose widget is gone

Hello great feature issue In none and beta versions is music homescreen removed and can't add it back same in all launchers? What have you guys done, why destroy stuff instead of fix bugsPlanPremiumCountrySwedenDevice Operating SystemAndroid Pie My Q...

Roadie

Hello great feature issue In none and beta versions is music homescreen removed and can't add it back same in all launchers? What have you guys done, why destroy stuff instead of fix bugs😥 Plan Pr...

Katerina

Spotify Legend

27171 Views

122 replies

9 likes

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  • 122 replies
  • 9 likes

Spotfy fazendo dowload de todas as músicas quando conectado a rede Wi-fi

PlanPremiumCountryBrasil DeviceSamsung Galaxy A50 Operating SystemAndroid Pie My Question or IssueEu troquei de celular há aproximadamente 2 semanas. Desde então tenho tido problema com as músicas baixadas para ouvir offline. Toda vez que conecto em ...

Casual Listener

Plan Premium Country Brasil   Device Samsung Galaxy A50   Operating System Android Pie   My Question or Issue Eu troquei de celular há aproximadamente 2 semanas. Desde entã...

Bittencourt

Spotify Star

781 Views

3 replies

0 likes

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Superuser Contribution Blank home screen when opening the app

Plan FreeFree/PremiumCountry India Device One plus 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue - When I launch the app, it shows a blank home screen. I'm abl...

Casual Listener

Plan Free Free/Premium Country India   Device One plus 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   ...

Mario

Spotify Legend

6020 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Supprimer une chanson d'un album

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous .PlanPremiumCountryBelgiqueDeviceHuawei p20Operating System

Casual Listener

Bonsoir, avant on pouvait supprimer une chanson d'un album mais depuis quelques temps je ne trouve plus l'option. C'est bien dommage. Merci à vous 🙂 . Plan Premium Country Belgique Device Huaw...

707 Views

0 replies

0 likes

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Solved!! The Android button to display the current queue no longer works.

DeviceSamsung J7 PlanPremium Operating SystemAndroid Oreo My Question or IssueThe button on the Android app for displaying the current queue doesn't work any longer. This just started a day or two ago.

Music Fan

Device Samsung J7   Plan Premium   Operating System Android Oreo   My Question or Issue The button on the Android app for displaying the current queue doesn't work any l...

MartinStoichkov

Community Legend

1261 Views

3 replies

0 likes

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I cant load daily mixes on android

PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid My Question or IssueSo i have a big problem, i cant load daily mixes and some of song radio's on my android device, im now listening it on my PC and it works fine, i have promblem on my lg wi...

Visitor

  Plan Premium Country Poland Device LG G6 Operating System Android   My Question or Issue So i have a big problem, i cant load daily mixes and some of song radio's on my android...

363 Views

0 replies

0 likes

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Pausing from headphones makes the screen light up

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up every time i press pause. it never happened to me b...

Visitor

I've been listening to music on Spotify almost every day for the past year and just from today when the screen is locked and i press pause from my bluetooth headphones the screen started lighting up&...

363 Views

0 replies

0 likes

lock screen
pause
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Spotify stops streaming music exactly after 9 second.

Plan: PremiumSpotify: V. 8.5.17.676 Country: Brazil Device: (Samsung S10) Operating System: (Android 9) My Question or IssueSpotify stops streaming music exactly after 9 second. it plays like 4 or 5 music sometimes less and then it stops after 9 seco...

Casual Listener

Plan: Premium Spotify: V. 8.5.17.676   Country: Brazil   Device: (Samsung S10)   Operating System: (Android 9)   My Question or Issue Spotify ...

blednyi

Casual Listener

3020 Views

2 replies

11 likes

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  • 2 replies
  • 11 likes

Superuser Contribution Home screen appears blank.

Plan PremiumCountryIndia Device(SamsungGalaxy J5 Prime) Operating System(Android Oreo) My Question or IssueMy home screen appers blank.Nothing is showing there.

Visitor

Plan  Premium Country India  Device (SamsungGalaxy J5 Prime)  Operating System (Android Oreo)   My Question or Issue My home screen appers blank.Nothing is showing ...

Petya

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
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Voice search - results play in Google play music

PlanPremium DeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhenever I use voice search the results end up playing in Google play music. I've set up Google so that Spotify is my preferred service. Is this a known problem? Anyone...

Visitor

Plan Premium   Device Samsung Galaxy S9+ Operating System Android 9   My Question or Issue Whenever I use voice search the results end up playing in Google play music. I've se...

251 Views

0 replies

0 likes

  • 251 Views
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