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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PremiumCountryGermanyDeviceSamsung Galaxy 9Operating SystemAndroid P (9) My Question or IssueWhen I am turning off the crossfade Feature, Spotify use it nevertheless in the playlist: Club Beats. So the songs do not play to their end.
PlanPremium FamilyCountryFranceDeviceHuawei P20 LiteOperating SystemAndroid 8.0.0Spotify version : 8.4.97.807 My Question or IssueBonjour à tous, J'ai un problème d'affichage sur ma bibliothèque depuis quelque temps : les artistes présents sont uniqu...
PlanPremiumMobile phoneSamsung Galaxy S8Operating SystemAndroid My Question or IssueI have been using premium for family for about 4 months and is great so far. But I've come across an issue that has been annoying me a bit right now and that is, an a...
Hi, I'm running the Spotify app on Android Pie, but this also happened on Oreo and Nougat. I like to download my playlists and then turn on offline mode to avoid using data plan. But after a time letting app closed, not like days, but just hours, whe...
I mean, you must have a good reason to remove a practical and ergonomical feature like the Filter and replace it with a quasi-hidden bummer now called Find In Playlist. Before it only took a swipe-down to be absle to find a song within a Spotify play...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueThis never happened on my Galaxy S7, but I recently got my new S9+ and have found that when I start Spotify, my custom EQ doesn't 'activate' until I g...
I have all my songs downloaded, but when I go to my library, then artists, then select an artist no songs show up at all.i have uninstalled Spotify, reinstalled, redownloaded all my music and it’s still presenting with the same issue, any advice?Plan...
PlanFree/PremiumCountry USA Device Samsung Galaxy 9+Operating System Android Oreo My Question or Issue: I'm not sure if this is an Android specific issue however, I have an android so I'm just categorizing it here. So, I'll get the regular "listen to...
PlanPremiumCountryUSDeviceSamsung s10Operating SystemAndroid Pie Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I log in, the app shuts down. If I enter the wrong password, it alerts me of ...
Hello, I dont know where to write , but I'll try it here - Haven't found proper tech support forum yet.Anyway - I have a problem with my mp3s synced to my mobile. When I try to queue them in playlist, usually it skips to another "Spotify-based" song ...
My Question or IssuePremium plan, problems on android with Galaxy S9+, spotify version 8.4.97.807 Hey everyone, so I realize that this has been happening for a while, but for some reason Spotify freezes with all notification widgets, include the andr...
PlanFreeCountryUSADeviceLg Stylo4 Operating SystemAndriod 8.1 My Question or IssueHi there!I am having some problems with the daily mix feature. I listen to my daily mixes more than other playlist on spotify. However for the past five days straight I...
PlanPremiumCountryUSDeviceMoto Z Play My Question or IssueMore and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Heads songs) on my phone, it'll do the loading screen for a hot second and t...
I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems.The card is 'seen' by Spotify (after uninstalling and reinstall...
PlanPremiumCountryCanadaDevicePixel 2XL, Windows DesktopOperating SystemAndroid Oreo, Android Auto My Question or IssueI use Spotify on Windows at work, all day. When I go home, I use Android Auto in the car to play Spotify. Quite often, I will have ...
So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed. Just to clarify, it's not the playlists menu, it's...
Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quieter and if I stop typing it gets louder. This happen...
PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...
PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.
PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...