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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Home screen appears blank.

Plan PremiumCountryIndia Device(SamsungGalaxy J5 Prime) Operating System(Android Oreo) My Question or IssueMy home screen appers blank.Nothing is showing there.

Visitor

Plan  Premium Country India  Device (SamsungGalaxy J5 Prime)  Operating System (Android Oreo)   My Question or Issue My home screen appers blank.Nothing is showing ...

Petya

Community Legend

446 Views

1 replies

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Voice search - results play in Google play music

PlanPremium DeviceSamsung Galaxy S9+Operating SystemAndroid 9 My Question or IssueWhenever I use voice search the results end up playing in Google play music. I've set up Google so that Spotify is my preferred service. Is this a known problem? Anyone...

Visitor

Plan Premium   Device Samsung Galaxy S9+ Operating System Android 9   My Question or Issue Whenever I use voice search the results end up playing in Google play music. I've se...

249 Views

0 replies

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Facebook not Syncing Collab Playlist

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don't appear on Spotify (both on Andriod or on PC). Do...

Visitor

When I sent my friend on Messenger a link to add songs to our collab playlist, she was able to add songs at first, but when I got a notification that she added 11+ new songs to the playlist, they don...

356 Views

0 replies

0 likes

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Songs and Albums were deleted randomly

PlanPremium (family) CountryGermany DeviceLG G7 fit Operating SystemAndroid Oreo 8.1.0 My Question or IssueThe App is deleting my downloaded Songs regularly, whole Albums were deleted several times, and parts of playlists too. Playlists and Albums wh...

Visitor

Plan Premium (family)   Country Germany   Device LG G7 fit   Operating System Android Oreo 8.1.0   My Question or Issue The App is deleting my downloaded Songs regula...

706 Views

0 replies

1 likes

Randomly deleted Songs
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Volume likes to randomly jump straight to max since Spotify install

PlanFreeCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueSince I've installed spotify my volume likes to randomly jump up to max. I have had this happen sometimes while a song is in progress but many times right when a...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Since I've installed spotify my volume likes to randomly jump up to max. I have had t...

626 Views

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Playlists not syncing

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo (8.0.0) My Question or IssueHello! So I got a new phone last night, and found that my playlists on spotify are no longer there, as well as my likes, etc. I have spotify on my lapto...

Casual Listener

Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Oreo (8.0.0)   My Question or Issue Hello! So I got a new phone last night, and found that my playlists on ...

kaitlyn0916

Casual Listener

589 Views

2 replies

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Spotify goes to the next son without finishing current song

PlanPremiumCountryU.SDeviceOnePlus 6Operating SystemAndroid My Question or IssueI noticed recently that the song playing is switched to the next song without being finished, and the next song is also not started from beggining, but from around second...

Newbie

Plan Premium Country U.S Device OnePlus 6 Operating System Android   My Question or Issue I noticed recently that the song playing is switched to the next song without being finished, ...

397 Views

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Superuser Contribution Nothing is displayed in home tabs

PlanFreeCountryIndia DeviceRedmi K20Operating SystemAndroid Pie My Question or IssueNo songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Your Library' both are working fine. Internet/WiFi is working fine.

Visitor

Plan Free Country India   Device Redmi K20 Operating System Android Pie   My Question or Issue No songs are displayed in the 'Home' tab in Spotify app. Although 'Search' & 'Y...

Katerina

Spotify Legend

646 Views

1 replies

0 likes

sh
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fehlende Verbindung zu Spotify mit Soundhound

PlanPremiumCountryGermanyDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 My Question or IssueHallo, ich wollte für die Songtexte Spotify mit Soundhound verbinden. Allerdings führt das immer zur einer Fehlermeldung, in der mir gesagt wird ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0   My Question or Issue Hallo,   ich wollte für die Songtexte Spotify mit Soundhound v...

1014 Views

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1 likes

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Daily mixes don't load

PlanFree/PremiumCountry DeviceGalaxy S8 active Operating SystemAndroid 8.0.0 My Question or IssueMy daily mixes still will not load. They show on the home screen, but i'm prompted to try again when I click on them. I've now deleted and reinstalled th...

Casual Listener

  Plan Free/Premium Country   Device Galaxy S8 active  Operating System Android 8.0.0   My Question or Issue My daily mixes still will not load. They show on the home s...

439 Views

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Daily mix issues
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Superuser Contribution An album I want to listen to is available for iOS users, but not me on desktop/Android

PlanPremium (family)CountryU.S.Device(Pixel 2, PC)Operating System(Android Q Beta 5, Windows 10, Chrome Browser) My Question or IssueA friend (using iOS) tried to share an album with me by an artist we both like (UTAU by Ryuichi Sakamoto). I tried se...

Visitor

Plan Premium (family) Country U.S. Device (Pixel 2, PC) Operating System (Android Q Beta 5, Windows 10, Chrome Browser)   My Question or Issue A friend (using iOS) tried to share an al...

user-removed

Not applicable

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2 replies

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Superuser Contribution Spotify home is blank on android

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uninstall.........i have been using spotify for a long...

Visitor

My Spotify home turned completely blank/black........its been 48 hours and its still not fixed............and spotify chat support is so useless..........There solution for every problem is clean uni...

Katerina

Spotify Legend

399 Views

1 replies

0 likes

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Podcasts no longer remember position after pause

PlanPremiumCountryUSDevicePixel 3Operating SystemAndroid Pie My Question or IssueI've been listening to podcasts for about half a year through the Spotify Android app. Until last week, when I would pause, I could return later and resume the episode w...

Newbie

Plan Premium Country US Device Pixel 3 Operating System Android Pie   My Question or Issue I've been listening to podcasts for about half a year through the Spotify Android app. Until ...

350 Views

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2 likes

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Solved!!Superuser Contribution Playlists not shown

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 9 My Question or IssueSince the last update (I think), when I go to "Your library" normally a "Playlists" item would be in the top items (along with "Made for you", "Stations", "Song...

Music Fan

Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 9   My Question or Issue Since the last update (I think), when I go to "Your library" normally a "Playlists" ...

stefabolous

Regular

6962 Views

8 replies

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Superuser Contribution Can't connect Shazam with Spotify

Hello! I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but ...

Visitor

Hello!    I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can ...

Toinouy

Visitor

2914 Views

2 replies

4 likes

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Delete Listened Podcast in Home screen

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore.Please, I would like to be able to delete this section in the Home screen.

Newbie

When opening the app, under the Recently Played section of the Home screen, there is always a "Most Listened Podcasts" section with podcasts I don't listen to anymore. Please, I would like to be abl...

dinomight

Spotify Star

673 Views

1 replies

0 likes

android podcast
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Superuser Contribution downloaded songs get removed after i reopen app

PlanPremiumCountrychileDeviceredmi note 4Operating System7.1.1 My Question or Issuewhen i have downloaded the songs that i have liked and close app reopen all the downloads are gone what to do

Visitor

Plan Premium Country chile Device redmi note 4 Operating System 7.1.1   My Question or Issue when i have downloaded the songs that i have liked and close app reopen all the downloads a...

Katerina

Spotify Legend

499 Views

1 replies

0 likes

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Não consigo seguir amigos

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos? Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?

Visitor

Não aparece no meu perfil a opção seguir amigos, como faço pra ouvir a playlist de amigos?  Alarm disso tenho duas contas e quero ficar apenas com uma delas, o que faço?  

368 Views

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Saved/downloaded albums broken up in artist tab

PlanPremiumCountryUSDevicePixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen I go to the "Artists" tab in "Your Music" and select an artist whose albums I have downloaded, sometimes the album is broken up multiple times, with either 1 or 2 ...

Casual Listener

Plan Premium Country US Device Pixel 3 XL Operating System Android 9   My Question or Issue When I go to the "Artists" tab in "Your Music" and select an artist whose albums I have down...

palexkrupnik

Regular

686 Views

2 replies

1 likes

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Superuser Contribution Spotify pausing the musics

PlanPremiumCountryBrasil DeviceSamsung Galaxy 9+ Operating SystemAndroid Pie My Question or IssueEvery playslit I play, after a couple of musics the spotify just pause the music, and I have to jump the music to the next.This happens a lot of times.

Newbie

Plan Premium Country Brasil   Device Samsung Galaxy 9+   Operating System Android Pie   My Question or Issue Every playslit I play, after a couple of musics the spotif...

Petya

Community Legend

486 Views

1 replies

1 likes

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