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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397850 Views

547 replies

35 likes

Account
Free
  • 397850 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

  • 8522 Views
  • 0 replies
  • 7 likes

Song stops playing after 10 seconds

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueSongs stop playing after 10 seconds. This seems to be random which songs play normally and which only play for 10 seconds. I logged out and logged back in, resta...

Newbie

Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue Songs stop playing after 10 seconds. This seems to be random which songs play normall...

osornios

Spotify Star

1645 Views

1 replies

0 likes

  • 1645 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Not seeing any artists discography on my samsung A50 as of pm 28/10/2019

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

jumptolibc

Casual Listener

1114 Views

4 replies

0 likes

No discographies on artists pages
  • 1114 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium change to shuffle only on android

So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an artist page it's all blank except for the big green button s...

Visitor

  So I've had Premium for Students for ages and today something stange happened, suddently i'm able to play on shuffle mode only everything I haven't downloaded, even stranger when i enter an a...

Guido

Spotify Legend

742 Views

2 replies

5 likes

  • 742 Views
  • 2 replies
  • 5 likes

Shuffle is the only option

PlanPremiumCountry DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueOn certain artists, albums and playlists the Shuffle button is the only option. I can toggle the Shuffle icon on the playing now screen but it has no effect. I h...

Newbie

Plan Premium Country   Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue On certain artists, albums and playlists the Shuffle button is the only option. ...

Yakubecek

Casual Listener

3368 Views

14 replies

14 likes

  • 3368 Views
  • 14 replies
  • 14 likes

Solved!! [solved] Shuffle play only

Hello everyone, at first, let's start with the basic infos;PlanPremiumCountryFranceDeviceHuawei p30 liteOperating SystemAndroid 9 Now for the problem: since the 28/10, I can't select the music I want to listen anymore. On every album, artists and Pla...

Casual Listener

Hello everyone, at first, let's start with the basic infos; Plan Premium Country France Device Huawei p30 lite Operating System Android 9   Now for the problem: since the 28/10, I can'...

Azaberym

Casual Listener

920 Views

1 replies

1 likes

  • 920 Views
  • 1 replies
  • 1 likes

Artist Page Doesn't Load in New UI

PlanPremiumCountryUSDeviceOnePlus 3TOperating SystemAndroid, Windows 10 My Question or IssueThe new UI is horrible. Not only is it less intuitive and less functional, it is not easy to use and is way buggier than the old. Some of us have absolutely n...

Newbie

Plan Premium Country US Device OnePlus 3T Operating System Android, Windows 10   My Question or Issue The new UI is horrible. Not only is it less intuitive and less functional, it is n...

more-characters

Visitor

3012 Views

13 replies

19 likes

  • 3012 Views
  • 13 replies
  • 19 likes

Finding unlisted podcasts

PlanFree/Premium PremiumCountry USA Device Samsung Galaxy S7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am attempting to transistion from another Podcast player to...

Casual Listener

Plan Free/Premium Premium Country USA   Device Samsung Galaxy S7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System  (iOS 10, Android Oreo, Windows 10,etc.) &...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Spotify home screen shows a black page on new Pixel 3a Phone

CountryPortugalDevice(Google Pixel 3a)Operating System(Latest Android 10) My Question or Issue Hello, I just switched to a new Google Pixel 3a smartphone and my Spotify shows a blank black page after loggin in on the Home tab. I've reinstalled, tryin...

Casual Listener

  Country Portugal Device (Google Pixel 3a) Operating System (Latest Android 10)   My Question or Issue   Hello,  I just switched to a new Google Pixel 3a smartphone an...

nevermore1845

Newbie

950 Views

4 replies

2 likes

  • 950 Views
  • 4 replies
  • 2 likes

Syncing with pc

My Question or Issue: Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name. The problem is that on my phone they are completely shuffled and sometimes I play a song from a P...

Casual Listener

My Question or Issue:   Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name.  The problem is that on my phon...

Parsa_Khaz

Casual Listener

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

Saving Spotify files to SD card on Fiio M9

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but then fails. Any suggestions to fix this?Plan Premium

Visitor

I have a Fiio M9 and have a Sandisk 256GB SD card inserted. I can see this drive in the file management app on the Fiio, everytime I go into Settings on Spotify and choose this drive, it starts but t...

901 Views

0 replies

0 likes

  • 901 Views
  • 0 replies
  • 0 likes

Spotify keeps restarting Firestick

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I play my Spotify account through my FS, after about 5-10mins, it will turn off and res...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo ok Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I delete all played downloaded podcasts?

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been moved?

Casual Listener

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been mov...

Peter

Spotify Legend

44133 Views

15 replies

13 likes

Android
  • 44133 Views
  • 15 replies
  • 13 likes

Solved!!Superuser Contribution [Podcasts] problem relistening to episodes

PlanFree/PremiumCountry Brazil Samsung J7 metalOperating SystemAndroid oreo My Question or IssueSometimes, after I've listened to one episode of a podcast, the app won't let me listen to it again. When I tap play on that specific episode it automatic...

Regular

  Plan Free/Premium Country  Brazil   Samsung J7 metal Operating System Android oreo   My Question or Issue Sometimes, after I've listened to one episode of a podcast, ...

Peter

Spotify Legend

6343 Views

8 replies

0 likes

  • 6343 Views
  • 8 replies
  • 0 likes

Why can't I search in certain public playlists on Android?

PlanPremiumCountryGermanyDeviceBQ Aquaris X ProOperating SystemAndroid 8.1.0 My Question or IssueI find that there are two types of playlists by Spotify. One type where they dont show the album covers in the playlist, which has the "Find in playlist"...

Visitor

Plan Premium Country Germany Device BQ Aquaris X Pro Operating System Android 8.1.0   My Question or Issue I find that there are two types of playlists by Spotify. One type where they ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Bluetooth controls not working when screen is turned off

PlanPremiumCountryGermanyDeviceOukitel K4000Operating SystemAndroid 5.1 (Stock) My Question or Issue Hello,as long as my screen is turned on, i can skip tracks with the controls on my bluetooth earbuds, does not matter if screen is locked or unlocked...

Visitor

Plan Premium Country Germany Device Oukitel K4000 Operating System Android 5.1 (Stock)   My Question or Issue   Hello, as long as my screen is turned on, i can skip tracks with ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Spotify starts to play random songs while listening playlists or selected songs

PlanPremiumCountryFinlandDeviceSamsung A70Operating SystemAndroid My Question or IssueSpotify jumps random songs while listening on playlists or selected songs. This can occur even during the first song of the playlist or whenever thereafter. And ran...

Visitor

Plan Premium Country Finland Device Samsung A70 Operating System Android   My Question or Issue Spotify jumps random songs while listening on playlists or selected songs. This can occu...

OneByBoo

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Poor functionality when no internet

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or IssueThere are two problems; both occur when not in offline mode and when there is no internet. The first is that I am unable to start listening to a downloaded album...

Casual Listener

  Plan Premium Country USA Device Google Pixel 3a Operating System Android 10   My Question or Issue There are two problems; both occur when not in offline mode and when there is...

pwnchu

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Artists Unfollowed

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S10Operating SystemAndroid 9.0 (Pie)My Question or IssueI have noticed that ever since I hit 1110 artists followed on spotify, any time I try to follow a new artist, one of my old artists becomes unfollowe...

Regular

Plan Premium Country U.S.A. Device Samsung Galaxy S10 Operating System Android 9.0 (Pie) My Question or Issue I have noticed that ever since I hit 1110 artists followed on spotify, any time ...

Firesword007

Regular

1471 Views

3 replies

0 likes

artist
bug
Potential Bug
  • 1471 Views
  • 3 replies
  • 0 likes

3 dots

PlanPremiumCountryMalaysiaDeviceRedmi 6Operating SystemMIUI Global 10.4.4 My Question or IssueIt keeps crashing whenever I press the 3 dots setting on any music or hold on them it will always crash. If I do it while a music is playing it will crash b...

Visitor

Plan Premium Country Malaysia Device Redmi 6 Operating System MIUI Global 10.4.4   My Question or Issue It keeps crashing whenever I press the 3 dots setting on any music or hold on th...

osornios

Spotify Star

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Public playlists have NEVER showed up in search.

PlanPremiumCountryAustraliaDeviceGalaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+Operating SystemAndroid Oreo My Question or IssueSince I opened my Spotify Premium account years ago my public playlists have never appeared ...

Casual Listener

Plan Premium Country Australia Device Galaxy S4, Galaxy S6 Edge, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy Note 10+ Operating System Android Oreo   My Question or Issue Since I ope...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes