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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387680 Views

545 replies

34 likes

Account
Free
  • 387680 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Android app audio not as good as ios

I have been trying to find some really good in ear headphones for a while and I just bought the Sony WF-1000XM3. I was testing them out and was comparing them to my gf:s powerbeats pro. The Beats were substantially better when I was running the Sonys...

Newbie

I have been trying to find some really good in ear headphones for a while and I just bought the Sony WF-1000XM3. I was testing them out and was comparing them to my gf:s powerbeats pro. The Beats wer...

DanielTham

Composer

695 Views

1 replies

0 likes

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  • 1 replies
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Playlists not visible under library after upgrading to premium

PlanPremiumDeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueMy Playlists are not visible under my library on the android app after upgrading to premium. They, however, do show up on the web player. Anybody know how to fix this?

Casual Listener

  Plan Premium Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue My Playlists are not visible under my library on the android app after upgrading to prem...

waylonhorne

Casual Listener

710 Views

2 replies

0 likes

Android
Playlists
  • 710 Views
  • 2 replies
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I can't access my Spotify playlits on my Wear os

PlanPremiumCountryAustralia DeviceNixon Mission (Smartwatch)Operating SystemWear os My Question or Issue I have a Nixon Mission with Wear os 2.10. Before the system been updated, I could access my Spotify through my watch completely, I could access m...

Newbie

  Plan Premium Country Australia   Device Nixon Mission (Smartwatch) Operating System Wear os   My Question or Issue   I have a Nixon Mission with Wear os 2.10. ...

447 Views

0 replies

0 likes

  • 447 Views
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Solved!! Spotify is trying to play music through my Samsung watch

PlanPremiumCountryUSA SystemSamsung Galaxy 8Operating System(Android pie My Question or Issue I downloaded the spotify app on my watch And opened it to try to control my music from my phone With my watch, But when I pressed play no music came out of ...

Casual Listener

Plan Premium Country USA  System Samsung Galaxy 8 Operating System (Android pie   My Question or Issue  I downloaded the spotify app on my watch And opened it to try to contr...

soup_lag

Casual Listener

4300 Views

2 replies

0 likes

  • 4300 Views
  • 2 replies
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Bluetooth Cutting Out

PremiumCanada DeviceS8Operating SystemAndroid version 9 My Question or IssueSo this has been going on for months; Spotify tends to randomly cut out once my screen turns off. I can't determine when it will happen. I've tried the battery exception sugg...

Casual Listener

Premium Canada   Device S8 Operating System Android version 9   My Question or Issue So this has been going on for months; Spotify tends to randomly cut out once my screen turns of...

Luan

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
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Solved!! Will local files count against my download limit?

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll count against my 3,333 song limit on this device. Mo...

Casual Listener

After uploading local files on the desktop and copying them to a playlist, then downloading them on my Android (because it was greyed out otherwise), I'm curious if because I'm downloading it it'll c...

Luan

Spotify Star

2112 Views

1 replies

0 likes

  • 2112 Views
  • 1 replies
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Even though i connected to wifi i cant use spotify online

PlanPremiumCountryTurkeyDevice(Samsung galaxy m20)Operating System(Android Oreo) My Question or IssueI cant use spotify on wifi because it shows me offline although i connected to wifi also spotify log out every day for no reason

Visitor

Plan Premium Country Turkey Device (Samsung galaxy m20) Operating System (Android Oreo)   My Question or Issue I cant use spotify on wifi because it shows me offline although i co...

OneByBoo

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
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Everytime I open Spotify it has logged me out of the app and reset my settings

PlanPremiumCountryFinlandDeviceNokia 3.2Operating SystemAndroid 9.0 My Question or IssueEverytime I open the Spotify app it asks me to relog, and after I do, I quickly realize all my settings have reset. This happens everytime the app isn't open in t...

Casual Listener

Plan Premium Country Finland Device Nokia 3.2 Operating System Android 9.0   My Question or Issue Everytime I open the Spotify app it asks me to relog, and after I do, I quickly realiz...

OneByBoo

Roadie

3436 Views

5 replies

0 likes

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  • 5 replies
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question about using spotify in offline mode on Android phone

PlanPremium CountryUS DeviceSamsung Galaxy 9 Operating SystemAndroid version 9 My Question or Issue:I have albums that are downloaded in my Spotify library so that I can listen to music offline. Is there some way to use voice commands to play an offl...

Casual Listener

Plan Premium   Country US   Device Samsung Galaxy 9   Operating System Android version 9   My Question or Issue: I have albums that are downloaded in my Spotify libra...

Shorty123

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
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Superuser Contribution Music pauses randomly

PlanPremiumCountryCanadaDeviceNote10+Operating SystemAndroid 9Spotify 8.5.27.957 My Question or IssueThe past couple of months the Android Spotify app has been pausing music randomly. While listening to music with headphones (wired or bluetooth), or ...

Casual Listener

Plan Premium Country Canada Device Note10+ Operating System Android 9 Spotify 8.5.27.957   My Question or Issue The past couple of months the Android Spotify app has been pausing musi...

-si_g8u266hp

Casual Listener

2659 Views

4 replies

3 likes

  • 2659 Views
  • 4 replies
  • 3 likes

Bluetooth turning Shuffle/Repeat off on car radio.

Chevy Sonic RS 2015 - factory radio. DeviceGoogle Pixel 4 XLOperating SystemAndroid 10 My Question or IssueWent from having an iPhone 8+ which connected to my bluetooth without any problems. Connected my Google for the first time and noticed that my ...

Visitor

Chevy Sonic RS 2015 - factory radio.   Device Google Pixel 4 XL Operating System Android 10   My Question or Issue Went from having an iPhone 8+ which connected to my bluetooth with...

751 Views

0 replies

0 likes

bluetooth
car radio
Google Pixel 4 XL
  • 751 Views
  • 0 replies
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Can't Access Context Menu

PlanPremiumCountryUnited States DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueI recently lost the ability to access the context menu for a track (to add it to a playlist, add it to queue, etc.) by pressing and holding the tr...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue I recently lost the ability to access the context menu for...

826 Views

0 replies

0 likes

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  • 0 replies
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DOWNLOADED SONGS AT ALBUM VIEW

My Question or IssueMy issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or solution?

Visitor

My Question or Issue My issue is i can see at my playlist but i cant see the green downloaded icon at artist's album page so i dont know which songs are downloaded in my playlist? Any idea or soluti...

OneByBoo

Roadie

1219 Views

3 replies

0 likes

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  • 3 replies
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"cant improve radio try later" massge

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

340 Views

0 replies

0 likes

Radio
  • 340 Views
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Superuser Contribution Unable to view only downloaded artists/albums in My Library

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueIn the most recent version of Spotify, I cannot easily sort my downloads by artist, only by Album, which is much more inconvenient, meaning I have to sift through ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue In the most recent version of Spotify, I cannot easily sort my downloads by artist, onl...

brooks29

Regular

3119 Views

8 replies

4 likes

  • 3119 Views
  • 8 replies
  • 4 likes

Adding local files FROM Android

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app.

Casual Listener

Is there any possible way to add music files from my phone to my Spotify playlists? My computer is completely broken so I can't use the desktop app. 

322 Views

0 replies

0 likes

  • 322 Views
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Spotify crashing

PlanPremiumCountryUKDeviceSony Xperia XZ3Operating SystemAndroid Pie My Question or IssueHi everyone. Would really be grateful for some help. Over the last few months my Spotify app has been getting progressively slower to the point where it can take...

Regular

Plan Premium Country UK Device Sony Xperia XZ3 Operating System Android Pie   My Question or Issue Hi everyone. Would really be grateful for some help.   Over the last few month...

Luan

Spotify Star

4511 Views

8 replies

0 likes

Android
Crash
force close
  • 4511 Views
  • 8 replies
  • 0 likes

Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

Casual Listener

  Plan Premium Family Country Germany Device Any Operating System Any   We are running a setup with several Sonos speakers and connect from different devices (Ipho...

Luan

Spotify Star

4172 Views

5 replies

1 likes

  • 4172 Views
  • 5 replies
  • 1 likes

Problems logging in on Android Spotify app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueOk, so my problem started when I opened the Spotify app on my phone one day and I was logged out. I saw this as no big deal and tried signing in under my account but it told...

Visitor

Plan Free Country USA Device Moto X4 Operating System Android 9   My Question or Issue Ok, so my problem started when I opened the Spotify app on my phone one day and I was logged out....

OneByBoo

Roadie

1433 Views

1 replies

0 likes

  • 1433 Views
  • 1 replies
  • 0 likes

Cast not working to Chromecast audio

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated Spotify this morning and still nothing.UKOneplus3CCA...

Casual Listener

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated S...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes