Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118783 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239605 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600493 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492926 Views
581 replies
42 likes
When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That's a big issue for me! Thanks for your help!
When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That'...
532 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie My Question or IssueMy phone simply will not go online in spotify. I have tried different networks and even data usage and it will not go online. There is not even an offline mo...
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie My Question or Issue My phone simply will not go online in spotify. I have tried different net...
Casual Listener
561 Views
1 replies
0 likes
PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...
Plan Premium Spotify version 8.5.32.889 Device HTC U11 Operating System Android 9 My Question or Issue Since some months I have the following issue: My phone is connected with my Ke...
857 Views
0 replies
0 likes
PlanPremiumCountryIndonesiaDeviceASUS Zenfone Max M1Operating SystemAndroid Oreo My Question or IssueSo recently a notification pops up from Spotify, telling me that i'm about to download 500+ music. I thought maybe its about to redownload my saved p...
Plan Premium Country Indonesia Device ASUS Zenfone Max M1 Operating System Android Oreo My Question or Issue So recently a notification pops up from Spotify, telling me that i'm abou...
434 Views
0 replies
1 likes
Hello.I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to date Device: Moto G6 PlusAndroid version: 9 (PPWS29.116-...
Hello. I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to dat...
574 Views
0 replies
1 likes
DeviceGalaxy S9+Operating SystemAndroid 9 with September security patch My Question or IssueSpotify refuses to acknowledge my SD card on my S9+. It has been this way since I bought this home. Google Play Music and any other app has absolutely no prob...
Device Galaxy S9+ Operating System Android 9 with September security patch My Question or Issue Spotify refuses to acknowledge my SD card on my S9+. It has been this way since I ...
Regular
1280 Views
3 replies
1 likes
PlanPremiumCountryChileDeviceMotorola Moto G5 PlusOperating SystemAndroid 10 (Pixel Experience) My Question or IssueMy Spotify app keeps switching back to internal storage after every reboot, even though I have set it to "SD Card", thus re-downloadin...
Plan Premium Country Chile Device Motorola Moto G5 Plus Operating System Android 10 (Pixel Experience) My Question or Issue My Spotify app keeps switching back to internal storage af...
Not applicable
625 Views
2 replies
0 likes
How can I set that shuffle play isn't the standard in playing playlists? PlanPremiumCountryGermany DeviceGoogle Pixel 3 XL Operating SystemAndroid 10 My Question or Issue
How can I set that shuffle play isn't the standard in playing playlists? Plan Premium Country Germany Device Google Pixel 3 XL Operating System Android 10 My Ques...
386 Views
0 replies
0 likes
DeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueHi,if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can play it there, too. My Question is: Where are those files stored?I'm tr...
Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue Hi, if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can p...
652 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI 10.4.2.0 My Question or Issue The app freezes (sometimes even the entire phone) when you click on the 3 vertical dots of the song that need to open the menu or if I wanted to c...
Plan Premium Country Turkey Device Xiaomi Redmi Note 8 Pro Operating System MIUI 10.4.2.0 My Question or Issue The app freezes (sometimes even the entire phone) when you clic...
1382 Views
0 replies
0 likes
Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava na tela porém a música continua rodando, não consigo...
Estou com problema ao acionar as outras opções, no botão de três pontinhos, a extensão para compartilhar músicas ou mesmo abrir o perfil do artista ou álbum. quando toco no botão o aplicativo trava n...
642 Views
0 replies
3 likes
It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Denon installed. So here is my issue - I have many albums dow...
It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Deno...
Casual Listener
633 Views
1 replies
0 likes
So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spotify automatically starts playing the This is: Lady G...
So I like to listen to artists' full discography on shuffle but it's not possible anymore because of the This is playlists. For example, if I go to Lady Gaga's page and start playing her music, Spoti...
Music Fan
1216 Views
1 replies
2 likes
Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs that are being played on my phone (Huawei P20 lite, Android). I che...
Hi all, I have a quite general question regarding spotify and I cannot seem to find the answer in spotify or the internet. I found out that spotify is automatically downloading songs ...
Regular
1710 Views
5 replies
2 likes
Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. CountryAustraliaDeviceSamsung Galaxy 9+
Why do I have two notifications in my S9+ swipe down menu and how do I remove the "Spotify Connections"? I'm using headphones via headphone jack too. Country Australia Device ...
617 Views
0 replies
0 likes
PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...
Plan Premium Country USA Device Samsung Galaxy 7 Operating System Android My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...
Music Fan
4185 Views
2 replies
3 likes
This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to listen to the song again. But it wan't available fo...
This morning I listened to a song I recently added to my playlist, which I made available offline. Then I closed the app and pursued my duties. A few minutes ago I opened Spotify again and wanted to ...
Not applicable
789 Views
2 replies
0 likes
I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I believe that this post would resonate with at least s...
I'm a fellow android user using Spotify Premium daily for 3+ years, and I am so frustrated with how nonchalant and indifferent the whole company is regarding features, and the 'Idea' system that I be...
1112 Views
0 replies
6 likes
PlanPremium CountryIsrael DeviceLG G6Operating SystemAndroid My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need to reset the device or close the Internet and open it again to have it connected...I tired uninsta...
Plan Premium Country Israel Device LG G6 Operating System Android My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need...
Regular
1642 Views
2 replies
0 likes
PlanPremiumCountryUSADevicePixel 3a XLOperating SystemAndroid 10 My Question or IssueHi all, Starting a few weeks ago, the Spotify app would display a "Downloading" notification every time I launched it. After some digging, I found a number of albums...
Plan Premium Country USA Device Pixel 3a XL Operating System Android 10 My Question or Issue Hi all, Starting a few weeks ago, the Spotify app would display a "Downloading" ...
729 Views
0 replies
4 likes
