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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395875 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

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Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

Casual Listener

  Plan Premium Family Country Germany Device Any Operating System Any   We are running a setup with several Sonos speakers and connect from different devices (Ipho...

Luan

Spotify Star

4199 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Problems logging in on Android Spotify app

PlanFreeCountryUSADeviceMoto X4Operating SystemAndroid 9 My Question or IssueOk, so my problem started when I opened the Spotify app on my phone one day and I was logged out. I saw this as no big deal and tried signing in under my account but it told...

Visitor

Plan Free Country USA Device Moto X4 Operating System Android 9   My Question or Issue Ok, so my problem started when I opened the Spotify app on my phone one day and I was logged out....

OneByBoo

Roadie

1451 Views

1 replies

0 likes

  • 1451 Views
  • 1 replies
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Cast not working to Chromecast audio

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated Spotify this morning and still nothing.UKOneplus3CCA...

Casual Listener

Cannot cast to Chromecast audio. No connection made at all. Have done factory reset on CCA and set up is good, including sounds coming through speaker. Have rebooted phone and still no joy. Updated S...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
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Spotify Connect - Android App - Fail to Stream

PlanPremiumCountryAustrallisDeviceGalaxy Note 10+Operating SystemOreo My Question or IssueI have a Denon HEOS 2 receiver which supports Spotify Connect. I'm able to view the device on my Android phone under "Connect to a device". However, when I try ...

Newbie

  Plan Premium Country Australlis Device Galaxy Note 10+ Operating System Oreo   My Question or Issue I have a Denon HEOS 2 receiver which supports Spotify Connect.   I'm ...

markryder53

Newbie

558 Views

1 replies

0 likes

Android
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  • 1 replies
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Spotify breaks immersive mode on android 10

DevicePixel 4XLOperating SystemAndroid 10/Q My Question or IssueSpotify breaks the immersive mode on my android device, and it's really annoying.The immersive mode is basically the "fullscreen" mode, that automatically activates for fullscreen apps, ...

Newbie

Device Pixel 4XL Operating System Android 10/Q   My Question or Issue Spotify breaks the immersive mode on my android device, and it's really annoying. The immersive mode is basically the...

1794 Views

0 replies

0 likes

  • 1794 Views
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Synced icon disappeared in album view with last update

Hi, I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Playlist view though. Is that a bug or a new behavior to be expe...

Regular

Hi,   I'm using Spotify on Android using a Samsung A5 and since an update last week, album view doesn't show which tracks are synced anymore (with the green arrow). It is still showing in Play...

user-removed

Not applicable

4321 Views

4 replies

1 likes

  • 4321 Views
  • 4 replies
  • 1 likes

Album Shows Up in Google Search but Won't Play in App

Hi!I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I click the link to play it in the app, the album shows up ...

Visitor

Hi! I am attempting to listen to "The Spell" by the band Alphabeat. Their other albums are all available, but I can't find this one through the app. When I Google search it shows up, but when I ...

1166 Views

0 replies

0 likes

  • 1166 Views
  • 0 replies
  • 0 likes

FITBIT VERSA

Plan PremiumCountry usaDevice Samsung S8, FITbit VERSAOperating SystemAndroidFITBIT32.68.9.15My Question or IssueThe spotify widget does not launch within the fitbit versa (1/"original").i've installed and reinstalled the application on my phone and ...

Casual Listener

Plan Premium Country usa Device Samsung S8, FITbit VERSA Operating System Android FITBIT32.68.9.15 My Question or Issue The spotify widget does not launch within the fitbit versa (1/"origi...

1425 Views

0 replies

0 likes

Fitbit
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Versa 2 + pixel 2 Spotify HR

PlanPremiumCountryUnited StatesDevicePixel 2 and Fitbit versa 2Operating SystemAndroid 10 My Question or IssueI keep trying to connect Spotify to my Fitbit versa 2. I've uninstalled/reinstalled the app, restarted both the phone and watch as well as h...

Casual Listener

Plan Premium Country United States Device Pixel 2 and Fitbit versa 2 Operating System Android 10   My Question or Issue I keep trying to connect Spotify to my Fitbit versa 2. I've unin...

bluemymind

Casual Listener

4082 Views

3 replies

1 likes

  • 4082 Views
  • 3 replies
  • 1 likes

App is not loading on Moto G6 Plus

PlanPremiumCountryGermanyDeviceMotorola Moto G6 PlusOperating SystemAndroid 9 My Question or IssueSince at least one month i can't use the Spotify App cause it's very slow and the loading times are way too long. I've reinstalled the App about 4 times...

Casual Listener

Plan Premium Country Germany Device Motorola Moto G6 Plus Operating System Android 9   My Question or Issue Since at least one month i can't use the Spotify App cause it's very slow an...

Luan

Spotify Star

3336 Views

3 replies

0 likes

  • 3336 Views
  • 3 replies
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Lock screen controls

PlanFree/PremiumCountry DeviceSamsung Galaxy S10 plusOperating SystemAndroid 9 My Question or IssueI know this topic has been discussed ad nauseum, however I'm still having issues. Seems like I've narrowed it down, at least on my device. The lock scr...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S10 plus Operating System Android 9   My Question or Issue I know this topic has been discussed ad nauseum, however I'm still hav...

Warrior75

Casual Listener

1910 Views

1 replies

0 likes

bluetooth
controls
lock screen
pause
Play
  • 1910 Views
  • 1 replies
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Superuser Contribution Blank Homepage

PlanPremiumCountryIrelandDeviceOnePlus 6Operating SystemAndroid Pie, Windows 10 My Question or IssueMy homepage on both my android app and desktop have both gone blank, no options to do anything. The desktop says please try again but thats it.None of...

Newbie

  Plan Premium Country Ireland Device OnePlus 6 Operating System Android Pie, Windows 10   My Question or Issue My homepage on both my android app and desktop have both gone blan...

stefabolous

Regular

4425 Views

4 replies

0 likes

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  • 4 replies
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Next Song action Tasker bug

PlanPremiumCountryFranceDeviceOnePlus 3TOperating SystemAndroid Pie My Question or IssueHi everyone, I am having a bit of an issue with using Spotify with Tasker or a Flic Button (Flic is a Bluetooth button used for automating tasks, I stuck one to m...

Newbie

Plan Premium Country France Device OnePlus 3T Operating System Android Pie   My Question or Issue Hi everyone,   I am having a bit of an issue with using Spotify with Tasker or ...

1412 Views

0 replies

0 likes

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downloaded playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid 9My Question or IssueI have a quick question about downloaded playlists. Can Spotify play automaticly offline a downloaded playlist even if my data is active? The reason is that it...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I have a quick question about downloaded playlists. Can Spotify play automaticly offline a...

1094 Views

0 replies

0 likes

  • 1094 Views
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Local files on android

PlanPremium (family)CountryThe NetherlandsDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI have some local files downloaded on my laptop and everything is fine, I can listen tot the music whitout any trouble. Buy when I try to d...

Visitor

  Plan Premium (family) Country The Netherlands Device Huawei Mate 10 Lite Operating System Android   My Question or Issue I have some local files downloaded on my laptop and eve...

1249 Views

0 replies

0 likes

  • 1249 Views
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Spotify connect won't allow for picking songs to desktop, only shuffle

PlanFreeCountryUSDeviceNokia 8, Windows 10 PCOperating SystemAndroid 9, Windows 10 My Question or IssueI have been using Spotify connect for a while, probably 3-5 months, and it's come in handy whenever I play music through my PC, as I could control ...

Newbie

Plan Free Country US Device Nokia 8, Windows 10 PC Operating System Android 9, Windows 10   My Question or Issue I have been using Spotify connect for a while, probably 3-5 months, and...

AudiBeFree

Newbie

924 Views

1 replies

1 likes

  • 924 Views
  • 1 replies
  • 1 likes

Superuser Contribution Has Spotify removed the option to list the liked songs in the ALBUMs?

PlanFree/PremiumCountry DeviceOnePlus 6Operating SystemAndroid My Question or Issue I no longer see the liked songs in the ALBUMs. Example: When I like any song, say song no. 4 of an album containing 10 songs, I see the song in the SONGS list but not...

Visitor

Plan Free/Premium Country   Device OnePlus 6 Operating System Android   My Question or Issue   I no longer see the liked songs in the ALBUMs. Example: When I like any song, ...

Katerina

Spotify Legend

962 Views

2 replies

0 likes

  • 962 Views
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Spotify crashes when three dots are clicked on a song

PlanPremiumCountryNew ZealandDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueWhen I click the three dots on a song spotify crashes, which is annoying if you want to add a song to a playlist.I am aware that this issue is happening to oth...

Casual Listener

  Plan Premium Country New Zealand Device Umidigi F1 Operating System Android 9   My Question or Issue When I click the three dots on a song spotify crashes, which is annoying if...

mustbeinfamy

Visitor

1207 Views

1 replies

6 likes

  • 1207 Views
  • 1 replies
  • 6 likes

Superuser Contribution Forever downloading nothing

PlanPremium CountryUKDeviceSamsung A80Operating SystemLatest android My Question or IssueSpotify is forever downloading 5 songs, no matter what. I force quit the app, reopen, and its off again. It actually isnt downloading anything, its just saying t...

Gig Goer

Plan Premium   Country UK Device Samsung A80 Operating System Latest android   My Question or Issue Spotify is forever downloading 5 songs, no matter what. I force quit the a...

hobbss

Gig Goer

1976 Views

6 replies

2 likes

  • 1976 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist sorted by artist AND album

PlanPremiumCountry DeviceGalaxy 8 Operating SystemANDROID My Question or Issue Hi I made a playlist of my favs rock songs and until now it was sorted by artist and by album in the same time. However it has changed now. My playlist is still sorted by ...

Casual Listener

Plan Premium Country   Device Galaxy 8   Operating System ANDROID   My Question or Issue   Hi  I made a playlist of my favs rock songs and until now it was sorte...

Peter

Spotify Legend

1150 Views

5 replies

0 likes

  • 1150 Views
  • 5 replies
  • 0 likes