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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202241 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202241 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546966 Views

78 replies

3 likes

  • 546966 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454797 Views

571 replies

38 likes

Account
Free
  • 454797 Views
  • 571 replies
  • 38 likes

Spotify stops playback, requires reconnection

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends experiencing the same issue.

Newbie

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends ...

376 Views

0 replies

2 likes

  • 376 Views
  • 0 replies
  • 2 likes

Android/Samsung power management

Spotify was the first but the competition is more than emerging. You need to solve this. I am a premium accountSpotify randomly quits working in my phone. I'm a computer scientist so I know exactly what's happening. It has everything to do with andro...

Casual Listener

Spotify was the first but the competition is more than emerging. You need to solve this.  I am a premium account Spotify randomly quits working in my phone.  I'm a computer scientist so ...

453 Views

0 replies

0 likes

Android
power management
  • 453 Views
  • 0 replies
  • 0 likes

Why is this app so HORRIBLY SLOW???

PlanPremiumCountryBrazilDeviceMoto X PlayOperating SystemAndroid 7.1.2 Nougat My Question or IssueI can't wrap my head around how HORRIBLE the Android app is. It takes AN ETERNITY to do ANYTHING in it, including playing/pausing songs, downloading, se...

Casual Listener

Plan Premium Country Brazil Device Moto X Play Operating System Android 7.1.2 Nougat   My Question or Issue I can't wrap my head around how HORRIBLE the Android app is. It takes AN ETE...

493 Views

0 replies

2 likes

  • 493 Views
  • 0 replies
  • 2 likes

I can't share music

PlanPremiumCountryBrazilDeviceXiaomi Redmi 6Operating SystemAndroid Pie My Question or IssueTouching the three dots stops the application and no longer responds

Casual Listener

Plan Premium Country Brazil Device Xiaomi Redmi 6 Operating System Android Pie   My Question or Issue Touching the three dots stops the application and no longer responds

Luan

Spotify Star

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Playback will not launch in geolcations where phone is unlocked

PlanFamily PremiumCountryUSDeviceOnePlus 7 Pro Model GM1915Operating SystemAndroid 9Oxygen OS 9.5.11GM31CBSpotify Version 8.5.30.579My Question or IssueI've noticed playback in my car does not function at work or at home. My first thought was low str...

Casual Listener

Plan Family Premium Country US Device OnePlus 7 Pro Model GM1915 Operating System Android 9 Oxygen OS 9.5.11GM31CB Spotify Version 8.5.30.579 My Question or Issue I've noticed playback in ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Shuffle all offline music

PlanPremiumCountryCzech republicDeviceHonor 9Operating SystemAndroid 9 My Question or IssueI just migrated from Deezer and during 3 days I was not able to find such a basic function like shuffle all offline music. Can somebody please give me some hin...

Newbie

Plan Premium Country Czech republic Device Honor 9 Operating System Android 9   My Question or Issue I just migrated from Deezer and during 3 days I was not able to find such a basic f...

Luan

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Paste into search no longer working

PlanPremiumCountryUKDeviceSony XZ3Operating SystemAndroid 10 My Question or Issue When attempting pasting into the search bar on the Android app, it comes up with "Autofill" rather than "Paste". If I choose this, I'm given a choice of various saved p...

Casual Listener

Plan Premium Country UK Device Sony XZ3 Operating System Android 10   My Question or Issue   When attempting pasting into the search bar on the Android app, it comes up with "Aut...

Luan

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Spotify crashing anytime I click on menu icon

premium, usa DeviceUMIDIGI A5proOperating SystemAndroid Version 9 My Question or Issue:Anytime I click on the 3 vertical periods...To access options like add to playlist or go to artist page, spotify crashes. Its been this

Visitor

premium, usa   Device UMIDIGI  A5pro Operating System Android Version 9   My Question or Issue: Anytime I click on the 3 vertical periods . . . To access options like add ...

Luan

Spotify Star

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

I can't log in on andriod tv

I need help, I installed/re-installed spotify on you andriod tv details below I can't get the pin to pair an I also cannot log in with my email and password. I'm really running out of ideas When I try and start my phone to pair it that way, it detect...

Visitor

I need help, I installed/re-installed spotify on you andriod tv details below   I can't get the pin to pair an I also cannot log in with my email and password.   I'm really running out ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

voice search in galaxy watch active 2 doesn´t works in standalone mode

PlanpremiumCountryMexicoDevicegalaxy watch active 2Operating Systemtizen 4.0.0.7 My Question or Issuehi, does anyone know why my galaxy watch active 2 voice search don´t works when im in standalone mode?? . when i pick SEARCH the watch says ¨tap and ...

Visitor

Plan premium Country Mexico Device galaxy watch active 2 Operating System tizen 4.0.0.7   My Question or Issue hi, does anyone know why my galaxy watch active 2 voice search don´t work...

902 Views

0 replies

0 likes

galaxy watch active 2
Voice Search
  • 902 Views
  • 0 replies
  • 0 likes

Spotify Stops Randomly

Plan: PremiumCountry: USA DeviceNote10+Operating SystemAndroid Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of the fixes are helping. This started about a week ago I think. I will be streaming to my chr...

Casual Listener

  Plan: Premium Country: USA   Device Note10+ Operating System Android   Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of t...

NetGurl84

Casual Listener

1958 Views

2 replies

1 likes

  • 1958 Views
  • 2 replies
  • 1 likes

Downloaded music deleted after some minutes

PlanPremium FamilyCountryGermanyDeviceHuawei P9 / Honor 5COperating System(Android 7/8/9) My Question or IssueHi, i've a Problem with one of the accounts of my family premium pack.If the account download some music it is marked as downloaded. After s...

Newbie

Plan Premium Family Country Germany Device Huawei P9 / Honor 5C Operating System (Android 7/8/9)   My Question or Issue Hi,    i've a Problem with one of the accounts of my...

Luan

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Deleting a song is now a pain in the **bleep**

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBefore the new update, I could easily delete a song while it was playing. I could just edit t...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Before ...

ardacebi

Composer

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

New Update Ruins Chromebook Android App - Must have premium to play?

PlanFreeCountryUSDeviceChromebook, Android, Web Player My Question or IssueThe new Spotify update requires me to have premium to play the android app without shuffle play, when this was never the case previously and I was able to play any song I want...

Casual Listener

Plan Free Country US Device Chromebook, Android, Web Player   My Question or Issue The new Spotify update requires me to have premium to play the android app without shuffle play, when t...

ardacebi

Composer

745 Views

1 replies

2 likes

  • 745 Views
  • 1 replies
  • 2 likes

Notification Tray Issues

PlanPremiumCountryUS DeviceSamsung Galaxy S10+ Operating SystemAndroid 9.0One UI 1.1 My Question or IssueThe heart icon or dislike in the notification drawer no longer works. It doesn't add the song to my library, nor it like or dislike the song.

Visitor

Plan Premium Country US   Device Samsung Galaxy S10+   Operating System Android 9.0 One UI 1.1   My Question or Issue The heart icon or dislike in the notification drawer ...

ardacebi

Composer

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

Music regularly stops playback when listening to downloaded tracks

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueWhen playing downloaded tracks from my likes songs playlist it will randomly pause song for 2-20 seconds. Happens every time I try to listen to music. My ap...

Visitor

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue When playing downloaded tracks from my likes songs playlist it will randomly pau...

ardacebi

Composer

1172 Views

1 replies

0 likes

  • 1172 Views
  • 1 replies
  • 0 likes

Spotify start pausing at random times when it's on standby (Samsung Galaxy s8)

As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phone (I don't even have to unlock it) it immediately s...

Newbie

As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phon...

ardacebi

Composer

1549 Views

1 replies

0 likes

  • 1549 Views
  • 1 replies
  • 0 likes

Offline Content order

PlanPremiumCountryGermanyDeviceSony Xperia Xz2 CompactOperating SystemAndroid 9App Version8.5.29. 828 My Question or IssueHey Guys,the order of my downloaded playlists and albums in offline mode switched from top to bottom. So it shows all artists fr...

Visitor

Plan Premium Country Germany Device Sony Xperia Xz2 Compact Operating System Android 9 App Version 8.5.29. 828   My Question or Issue Hey Guys, the order of my downloaded playlists ...

ardacebi

Composer

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

I can't share music to Instagram story

I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same. PlanPremiumCountryThailandDeviceSamsung Galaxy Note 10Operating SystemAndroid Pie(9) My Question...

Visitor

I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same.    Plan Premium Country Th...

ardacebi

Composer

1259 Views

1 replies

1 likes

instagram story
  • 1259 Views
  • 1 replies
  • 1 likes

Solved!! No Back Button on Android lock Screen? Why????

Why does the Andriod app not have a song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unlock your phone and use the widget to go back? This is amazi...

Music Fan

Why does the Andriod app not have a  song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unloc...

Keithkeith504

Casual Listener

11977 Views

14 replies

3 likes

  • 11977 Views
  • 14 replies
  • 3 likes