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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195034 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195034 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536412 Views

78 replies

3 likes

  • 536412 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440398 Views

565 replies

37 likes

Account
Free
  • 440398 Views
  • 565 replies
  • 37 likes

Songs will stop playing randomly.

My Issue/ Problem: There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely random. Music sometimes comes back on when I open my phone up...

Casual Listener

My Issue/ Problem:   There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely r...

chibears198534

Casual Listener

820 Views

2 replies

1 likes

Random stopping of music
  • 820 Views
  • 2 replies
  • 1 likes

Android 10 audio glitches

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel XLOperating SystemAndroid 10 (QP1A.190711.020) My Question or IssueSpotify version: 8.5.24.762 Hi,I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every...

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel XL Operating System Android 10 (QP1A.190711.020)   My Question or Issue Spotify version: 8.5.24.762   Hi, I'm having iss...

willprice94

Casual Listener

2711 Views

7 replies

4 likes

  • 2711 Views
  • 7 replies
  • 4 likes

APK.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanielTham

Composer

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Download Post Issue

PlanPremiumCountryBrazilDeviceMoto G5s PlusOperating System Android 9.0My Question or Issue My problem is, every time the download comes out,I've never seen a program fail so much in life to do it like spotify!Every time spotify pulls out the downloa...

Newbie

Plan Premium Country Brazil Device Moto G5s Plus Operating System   Android 9.0 My Question or Issue   My problem is, every time the download comes out, I've never seen a p...

Luan

Spotify Star

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Audio out via USB on Android 10

Plan: Premium FamilyDevice: Pixel 2, Pixel 2 XLOS: Android 10, BuildQP1A.191005.007.A1My Question or IssueOver the past few weeks, USB-C audio out has been causing major headaches for both mine and my wife's devices. Both seem to be occurring in the ...

Roadie

Plan: Premium Family Device: Pixel 2, Pixel 2 XL OS: Android 10, BuildQP1A.191005.007.A1 My Question or Issue Over the past few weeks, USB-C audio out has been causing major headaches for both ...

1573 Views

0 replies

1 likes

  • 1573 Views
  • 0 replies
  • 1 likes

Spotify Connect broken for albums

PlanPremiumCountryGermany DeviceSamsung A5Operating SystemAndroid 8.0.0 My Question or IssueSince a couple of days, the Connect feature won't connect to my remote devices when selecting an album while playlists do connect normally. This happens with ...

Music Fan

Plan Premium Country Germany   Device Samsung A5 Operating System Android 8.0.0   My Question or Issue Since a couple of days, the Connect feature won't connect to my remote devi...

584 Views

0 replies

1 likes

Connect
  • 584 Views
  • 0 replies
  • 1 likes

Can't play recently played neither saved artists

PlanPremiumCountryLatviaDevice(Sony Xperia )Operating System(Android) My Question or IssueI'm trying to play recently played or saved artists, but the page shows that: "You have no playable songs by "Artist". Go to settings to show unplayable songs. ...

Casual Listener

Plan Premium Country Latvia Device (Sony Xperia ) Operating System (Android)   My Question or Issue I'm trying to play recently played or saved artists, but the page shows that: &nbsp...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Message no connection

PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueSpotify continues to indicate that there is no connection while re-installation works so that I can download lists. And then again the same error. Re-ins...

Casual Listener

Plan Free/Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue Spotify continues to indicate that there is no connection while re-installati...

Marthine

Casual Listener

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Bug - Last played Songs are not able to play via Connect

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings.... But, the problem was easy. Via the Android App when i want to play a song thrue connect and using the "...

Regular

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings....   But, the problem was easy. Via the Android ...

silversunny

Music Fan

779 Views

1 replies

1 likes

Android
Connect
  • 779 Views
  • 1 replies
  • 1 likes

Spotify closes when taking a picture

PlanPremiumCountryFinlandDeviceHuawei Honor 10Operating SystemAndroidMy Question or IssueWhy does my Spotify crash every time I take a picture with the phone's camera? (It doesn't do this while shooting a video. The music continues after I stop recor...

Casual Listener

Plan Premium Country Finland Device Huawei Honor 10 Operating System Android My Question or Issue Why does my Spotify crash every time I take a picture with the phone's camera? (It doesn't d...

Systemet

Casual Listener

2128 Views

2 replies

1 likes

  • 2128 Views
  • 2 replies
  • 1 likes

Superuser Contribution After latest update I can't skip songs on Spotify android version 8.5.26.1031

PlanPremiumCountrySingapore DeviceSony XZ Premium G8142Operating SystemAndroid 9 built 47.2.A.10.107 My Question or IssueSince my last update I can't skip songs, Please have a look at how it used to be before the update and after the update.Obviously...

Casual Listener

Plan Premium Country Singapore   Device Sony XZ Premium  G8142 Operating System Android 9 built 47.2.A.10.107   My Question or Issue Since my last update I can't skip songs,...

Petya

Community Legend

1783 Views

2 replies

0 likes

  • 1783 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿A qué calidad se reproduce una canción que tengo descarga y al mismo tiempo estoy conectado a Wifi?

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduzco la canción se reproduce en calidad normal o en c...

Casual Listener

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduz...

Petya

Community Legend

1081 Views

1 replies

0 likes

Calidad
calidad muy alta
descarga
reproducción
sin conexión
wifi
  • 1081 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error sincronización archivos ocultos

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el por qué de ese "esperando a descargar"Por cierto lo d...

Visitor

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el po...

Petya

Community Legend

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Multiple issues/problems

PlanPremiumCountry USA DeviceSamsung Galaxy S9+Operating SystemWindows 10 My Question or IssueMy Karen-**bleep**-Fest to the Void:I love Spotify. I'm an avid spotify user. For YEARS now. BUT....What is up with the lagging???? And the mobile app just ...

Music Fan

Plan Premium Country USA   Device Samsung Galaxy S9+ Operating System Windows 10   My Question or Issue My Karen-**bleep**-Fest to the Void: I love Spotify. I'm an avid spotify u...

482 Views

0 replies

1 likes

Android
  • 482 Views
  • 0 replies
  • 1 likes

"You are listening on" pop-up when listening on Alexa and remote control from Android

My Question or IssueDear Community,When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the playback from Android app. This occurs when I change f...

Casual Listener

My Question or Issue Dear Community, When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Solved!! Show unplayable songs doesn't work

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on the web player as well? For example I can still scrobble from the...

Casual Listener

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album.   Also, will this setting work on th...

greyelf

Casual Listener

1179 Views

1 replies

0 likes

Android 6.0.1
  • 1179 Views
  • 1 replies
  • 0 likes

Crashes using android app as remote for WINDOWS 10

PlanPremiumCountryGermanyDeviceSony Phone and Microsoft SurfaceOperating SystemAndroid and Windows 10 My Question or IssueSpotify is running on both the Surface as an the Phone and I chose to play the music over the surface since my speakers are conn...

Visitor

Plan Premium Country Germany Device Sony Phone and Microsoft Surface Operating System Android and Windows 10   My Question or Issue Spotify is running on both the Surface as an the Pho...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Bug] Pull-down notification does not properly show whether a song is liked or not

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueWhen I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the currently playing song. There is a heart to the left of the player controls ...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android 9   My Issue When I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the ...

Guido

Spotify Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Synchronisation ios/smartphone

Bonjour,Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile.Comment puis je régler ce problème?Merci

Visitor

Bonjour, Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile. Comment puis je régler ce problème? Merci   

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Fix this problem!!

PremiumCountryUSDeviceGalaxy note 10+Operating SystemAndroid 9 My Question or IssueThis is the 5th time this has happened I'm am randomly logged out of my account (no I didn't accidentally log myself out) then can't log back in because it was set to ...

Visitor

Premium Country US Device Galaxy note 10+ Operating System Android 9   My Question or Issue This is the 5th time this has happened I'm am randomly logged out of my account (no I didn't ...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes