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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution [SOLVED PARTIALLY] Spotify downloads songs to internal memory instead of keeping on SD after reboot

Edit 25.07.2021:Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore made a backup before and all songs will remain. Work...

Music Fan

Edit 25.07.2021: Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore...

Maria

Moderator

8765 Views

20 replies

10 likes

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Solved!!Superuser Contribution Spotify deleted/unfollowed all my albums!

PlanPremiumCountrygerDeviceMate 10 Pro, Windows 10, WebplayerOperating System My Question or IssueSo with the update that changed the visuals of Spotify (probably 4 or 5 month back) all my albums got deleted.I do NOT mean that my downloads where gone...

Casual Listener

Plan Premium Country ger Device Mate 10 Pro, Windows 10, Webplayer Operating System     My Question or Issue So with the update that changed the visuals of Spotify (probably 4 or ...

Boerny

Casual Listener

5563 Views

3 replies

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Superuser Contribution Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the albu...

Regular

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app...

Katerina

Spotify Legend

953 Views

1 replies

1 likes

Android
Lag
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Adding songs not working properly

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

574 Views

0 replies

0 likes

add to playlist
adding songs
custom order
latest played
recenly played
Update
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Superuser Contribution No sound during playback

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Spotifys answer was to uninstall and reinstall and th...

Music Fan

Well after a year of waiting for spotify to get it right and get it fixed i cam up with my own solution. Have had issues with sporify playing but after a few days it would play but have no volume. Sp...

zrock2010

Music Fan

602 Views

3 replies

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SamsungTV remote wont play music

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices... Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playli...

Regular

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...   Today as usual i opened the spotify app ...

Kalikaiz

Visitor

846 Views

2 replies

1 likes

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Sort & Filter playlist on Android

Spotify version 8.5.16.781, Android 8.1.0 According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option is available to me. Has this feature been removed?

Music Fan

Spotify version 8.5.16.781, Android 8.1.0   According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option i...

Rene01

Community Legend

1284 Views

9 replies

0 likes

Android
filter
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Solved!! 'Add to playlist' page on chosen song not in custom order of playlist page in library

PlanPremiumCountryUKDeviceSamsung Galaxy 8 My Question or IssueIn my library on the page showing all my playlists, I am able to filterthe order in which my playlists are shown. So alphabetical or recentlyplayed etc. Ever since the latest updatehoweve...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 8     My Question or Issue In my library on the page showing all my playlists, I am able to filter the order in which my playlists ar...

originalnorth

Casual Listener

600 Views

2 replies

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Superuser Contribution Songs got grey and are no more playable

PlanFree/PremiumCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSome songs gone grey and cant be played. Other songs in same record list are shown and p...

Casual Listener

Plan Free/Premium Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Some so...

Petya

Community Legend

704 Views

3 replies

1 likes

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Spotify shuts itself down

After new update, Spotify completely shuts itself down when my phone (Galaxy Note 3) connects to the Internet.

Casual Listener

After new update, Spotify completely shuts itself down when my phone (Galaxy Note 3) connects to the Internet.  

eltoch

Composer

912 Views

1 replies

0 likes

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Song keeps playing on repeat

PlanPremiumCountryUKDevicePixel 2Operating SystemAndroid 9 My Question or IssueSongs in playlists or albums loop through all the songs fine. However when I search for a song or artist and select the track from the search results, it just plays the sa...

Casual Listener

Plan Premium Country UK Device Pixel 2 Operating System Android 9   My Question or Issue Songs in playlists or albums loop through all the songs fine. However when I search for a song ...

789samgreen

Newbie

654 Views

1 replies

1 likes

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Playlist takes me to the track's view

PlanPremium CountryPolandDeviceGalaxy S9Operating SystemAndroid Pie - One UI My Question or IssueHi guys, I've recorded a quick video so you know what I'm talking about.0:00 through 0:15 - I access a playlist, pick a song from the playlist, and it ta...

Regular

Plan Premium  Country Poland Device Galaxy S9 Operating System Android Pie - One UI   My Question or Issue Hi guys, I've recorded a quick video so you know what I'm talking about....

Rene01

Community Legend

439 Views

1 replies

0 likes

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Podcast Episode List Issues

Hi all,Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been posted by the podcaster. Then I have to scroll down t...

Regular

Hi all, Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been ...

Potzki75

Regular

679 Views

2 replies

0 likes

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UI Freezes when browsing Albums section

PlanPremiumCountryPhilippinesDeviceREDMI Note 7Operating SystemAndroid 9 Pie My Question or IssueThe UI freezes when I go and view and album in the Albums section of my Library in the new Spotify UI. Only workaround for me is to go to the Now Plying ...

Visitor

Plan Premium Country Philippines Device REDMI Note 7 Operating System Android 9 Pie   My Question or Issue The UI freezes when I go and view and album in the Albums section of my Libra...

291 Views

0 replies

0 likes

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Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

Visitor

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...

2063 Views

0 replies

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Connect
Mobile
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Superuser Contribution Can't download a playlist

PlanPremiumCountryAustriaDeviceSamsungGalaxy S8Operating SystemAndroid My Question or IssueEverytime i wanna download my playlist of the localfiles the download stops after the half of the songs.

Casual Listener

  Plan Premium Country Austria Device SamsungGalaxy S8 Operating System Android   My Question or Issue Everytime i wanna download my playlist of the localfiles the download stops...

Katerina

Spotify Legend

581 Views

2 replies

0 likes

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Solved!! Cannot login to the Android app

Plan: FreeCountry: US Device: Moto X4Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through email/password. It used to work fine until yesterday. I cam still log-in fine on the web and i...

Regular

Plan: Free Country: US   Device: Moto X4 Operating System: Android 9     My Question or Issue   I cannot login to the Android app, either through Facebook or through...

eladts

Regular

585 Views

1 replies

0 likes

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Superuser Contribution No Spotify on Galaxy Store for Galaxy Watch

PlanPremiumCountryPuerto RicoDeviceSamsung Galaxy Note 9Operating System Android Pie My Question or Issue Hi Spotify Team,I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? be...

Visitor

Plan Premium Country Puerto Rico Device Samsung Galaxy Note 9 Operating System  Android Pie   My Question or Issue   Hi Spotify Team, I want to ask about the spotify, when ...

Guido

Spotify Legend

719 Views

4 replies

3 likes

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Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

Regular

Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0   My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...

441 Views

0 replies

6 likes

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Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

Newbie

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...

lubos

Roadie

1318 Views

1 replies

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