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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

Roadie

Plan Free/Premium : Premium Country: canada   Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...

365 Views

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Username and Account

Hello. I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my username. it consists of ridiculous letters and numbers. I chose another user...

Visitor

  Hello.  I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my userna...

AndrewRobs01

Composer

366 Views

1 replies

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URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

Casual Listener

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...

226 Views

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Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

Visitor

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...

438 Views

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What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

Visitor

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future ref...

eltoch

Composer

750 Views

1 replies

0 likes

Albums
like
saved
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Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

Visitor

  Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9   My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...

264 Views

0 replies

0 likes

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Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

Casual Listener

Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System   My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...

267 Views

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How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

Newbie

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...

455 Views

0 replies

1 likes

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Cannot share to Instagram for Google Pixel

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9 My Question or IssueI've had my Google Pixel 3a for a few months now, and I cannot share my current song to my Instagram story. When I click "share" the only Instagram option is to s...

Visitor

Plan Premium Country USA Device Google Pixel 3a Operating System Android 9   My Question or Issue I've had my Google Pixel 3a for a few months now, and I cannot share my current song t...

nancyliu

Visitor

487 Views

1 replies

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Superuser Contribution Problem with daily mixes

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more time, I've also liked and disliked some song regular...

Visitor

Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more t...

Petya

Community Legend

372 Views

1 replies

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Solved!! Android Auto not showing spotify

PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...

Casual Listener

  Plan Premium Country United Kingdom  Device OnePlus 6t Operating System (Android Pie)   My Question or Issue Hello all,   So got a new phone today to replace my Nok...

dt_w-2wg2zc4q

Casual Listener

5698 Views

1 replies

0 likes

Android 9
Android Auto.
OnePlus 6t
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Superuser Contribution Podcasts not updating

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating System8.0.0 My Question or IssueMy Podcasts haven't updated in a few days on my Android app. They are however updating on desktop and on PS4. This happened about a week a go, and after a few d...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System 8.0.0   My Question or Issue My Podcasts haven't updated in a few days on my Android app. They are however updati...

mawij2002

Casual Listener

4532 Views

6 replies

2 likes

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Superuser Contribution About why some songs might not be allowed in certain countries

PlanPremiumCountrySGDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueWhy are some somg that i would want to seach for not available??? Is it beacuae it is country restriced or is it that they do not have the song as i am dissapointed...

Casual Listener

Plan Premium Country SG Device Samsung Galaxy 8 Operating System Android   My Question or Issue Why are some somg that i would want to seach for not available??? Is it beacuae it is co...

user-removed

Not applicable

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4 replies

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Shuffle all songs gone?

Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7

Visitor

Since the (or a) update, the possibilty to shuffle all songs seems gone? Is this coming back, or am i overlooking something?   thnx!   david     Spotifiy Premium Netherla...

432 Views

0 replies

1 likes

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In-Playlist search/find doesn't work when song has focus

PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...

Regular

Plan Premium Country IE / UK   Device Desktop Operating System Windows 10   My Question or Issue When searching for a song within a playlist (Ctrl + F) you can normally search fo...

327 Views

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Superuser Contribution New interface sucks, go back or lose my money

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

334 Views

1 replies

0 likes

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Solved!!Superuser Contribution How much battery does spotify use?

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy S8 My Question or Issue Hi, I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wonder...

Lacietalor123

Visitor

6661 Views

2 replies

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data plan

PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...

Casual Listener

  Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.)   My Question or Issue Yesterday, while on holiday, i updated the app...

udo22

Casual Listener

452 Views

1 replies

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data usage
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Solved!!Superuser Contribution Does Erasing Spotify data deletes everything else there is in Spotify?

PlanPremiumCountryBrazil but speaks english better than a Teacher lolDeviceAndroid 7.0Operating SystemAndroid? My Question or IssueHello! I was about to erase the data from my Spotify when i Saw the warning:THIS WILL DELETE ALL YOUR DATA FROM THE APP...

Casual Listener

  Plan Premium Country Brazil but speaks english better than a Teacher lol Device Android 7.0 Operating System Android?   My Question or Issue Hello! I was about to erase the dat...

Katerina

Spotify Legend

2604 Views

3 replies

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Sort playlist

PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...

Visitor

Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

253 Views

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