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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7046 Views

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7 likes

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Playlist takes me to the track's view

PlanPremium CountryPolandDeviceGalaxy S9Operating SystemAndroid Pie - One UI My Question or IssueHi guys, I've recorded a quick video so you know what I'm talking about.0:00 through 0:15 - I access a playlist, pick a song from the playlist, and it ta...

Regular

Plan Premium  Country Poland Device Galaxy S9 Operating System Android Pie - One UI   My Question or Issue Hi guys, I've recorded a quick video so you know what I'm talking about....

Rene01

Community Legend

444 Views

1 replies

0 likes

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Podcast Episode List Issues

Hi all,Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been posted by the podcaster. Then I have to scroll down t...

Regular

Hi all, Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been ...

Potzki75

Regular

685 Views

2 replies

0 likes

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UI Freezes when browsing Albums section

PlanPremiumCountryPhilippinesDeviceREDMI Note 7Operating SystemAndroid 9 Pie My Question or IssueThe UI freezes when I go and view and album in the Albums section of my Library in the new Spotify UI. Only workaround for me is to go to the Now Plying ...

Visitor

Plan Premium Country Philippines Device REDMI Note 7 Operating System Android 9 Pie   My Question or Issue The UI freezes when I go and view and album in the Albums section of my Libra...

292 Views

0 replies

0 likes

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Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

Visitor

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...

2066 Views

0 replies

0 likes

Connect
Mobile
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Superuser Contribution Can't download a playlist

PlanPremiumCountryAustriaDeviceSamsungGalaxy S8Operating SystemAndroid My Question or IssueEverytime i wanna download my playlist of the localfiles the download stops after the half of the songs.

Casual Listener

  Plan Premium Country Austria Device SamsungGalaxy S8 Operating System Android   My Question or Issue Everytime i wanna download my playlist of the localfiles the download stops...

Katerina

Spotify Legend

583 Views

2 replies

0 likes

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Solved!! Cannot login to the Android app

Plan: FreeCountry: US Device: Moto X4Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through email/password. It used to work fine until yesterday. I cam still log-in fine on the web and i...

Regular

Plan: Free Country: US   Device: Moto X4 Operating System: Android 9     My Question or Issue   I cannot login to the Android app, either through Facebook or through...

eladts

Regular

588 Views

1 replies

0 likes

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Superuser Contribution No Spotify on Galaxy Store for Galaxy Watch

PlanPremiumCountryPuerto RicoDeviceSamsung Galaxy Note 9Operating System Android Pie My Question or Issue Hi Spotify Team,I want to ask about the spotify, when i search for the spotify on galaxy store, i cannot find it, can somebody help for this? be...

Visitor

Plan Premium Country Puerto Rico Device Samsung Galaxy Note 9 Operating System  Android Pie   My Question or Issue   Hi Spotify Team, I want to ask about the spotify, when ...

Guido

Spotify Legend

722 Views

4 replies

3 likes

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Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

Regular

Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0   My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...

442 Views

0 replies

6 likes

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Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

Newbie

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...

lubos

Roadie

1322 Views

1 replies

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sd card

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issuehello i install a sd card on my samsung galaxy s9 and on my setting i am able to change the destination of storage from internal to my sd card but when i ...

Newbie

Plan Free/Premium Country Canada Device Samsung Galaxy S9 Operating System Android   My Question or Issue hello i install a sd card on my samsung galaxy s9 and on my setting i am able ...

321 Views

0 replies

0 likes

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Can find the song i want but its greyed out and wont play

PlanPremiumCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI can find the songs I want but they are greyed out and wont play...I'm a huge fan of logic and especially his older music but I cant play any of it I can find it...

Visitor

  Plan Premium Country Usa Device Samsung Galaxy s9 Operating System Android    My Question or Issue I can find the songs I want but they are greyed out and wont play...I'm ...

eltoch

Composer

280 Views

1 replies

0 likes

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App crashes when phone connects to WiFi

PlanPremiumCountryCanadaDeviceSamsung Galaxy S4Operating SystemAndroid 5.0.1My Question or IssueSometime around July 7-13, my Spotify app started crashing whenever my phone connects to WiFi. I can play a downloaded album offline, but if I enter a WiF...

Regular

Plan Premium Country Canada Device Samsung Galaxy S4 Operating System Android 5.0.1 My Question or Issue Sometime around July 7-13, my Spotify app started crashing whenever my phone connects...

2042 Views

0 replies

4 likes

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How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

Roadie

Plan Free/Premium : Premium Country: canada   Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...

366 Views

0 replies

0 likes

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Username and Account

Hello. I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my username. it consists of ridiculous letters and numbers. I chose another user...

Visitor

  Hello.  I have 2 problems. Songs freeze all the time. I have to turn the internet on and off for it to work again. can not listen to the quality way. The other problem is my userna...

AndrewRobs01

Composer

372 Views

1 replies

0 likes

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URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

Casual Listener

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...

231 Views

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Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

Visitor

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...

440 Views

0 replies

0 likes

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What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

Visitor

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future ref...

eltoch

Composer

761 Views

1 replies

0 likes

Albums
like
saved
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Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

Visitor

  Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9   My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...

266 Views

0 replies

0 likes

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Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

Casual Listener

Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System   My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...

268 Views

0 replies

0 likes

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How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

Newbie

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...

456 Views

0 replies

1 likes

  • 456 Views
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  • 1 likes