Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210916 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561402 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463203 Views
575 replies
39 likes
Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notification within the app itself. I would like to keep the playbac...
Does anyone know how to disable vibration notifications on Spotify on Android app? Running Android 9 and newest version of Spotify. I'm looking to disable the haptic function of the notifica...
Casual Listener
2788 Views
2 replies
2 likes
Hi.When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system.In that case, when i launch the app, it starts playing from where i last stopped listening. usually i want to choose a podcast for the drive, not to be startled by ...
Hi. When i get in my car, my phone (oneplus 5t) connects to the car's Bluetooth system. In that case, when i launch the app, it starts playing from where i last stopped listening. usually ...
508 Views
0 replies
0 likes
Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not.I'm wondering how Spotify knows I'm connecting to a ca...
Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not. I...
456 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 9Version of Spotify App8.5.4.770 My Question or IssueJust yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, S...
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 9 Version of Spotify App 8.5.4.770 My Question or Issue Just yesterday I started notici...
Regular
61538 Views
53 replies
35 likes
PlanPremiumCountryNetherlandsDeviceXiaomi mi a3Operating SystemAndroid 9,android one My Question or IssueI opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.
Plan Premium Country Netherlands Device Xiaomi mi a3 Operating System Android 9,android one My Question or Issue I opened spotify using a website then could not play the song. The no...
Community Legend
1088 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Gear S3 Classic/Samsung Galaxy S8+Operating SystemTizen 4.0.0.4/Android 9.0 My Question or IssueI have the Spotify widget on my gear s3 but throughout the day I'll accidentally scroll through the widgets and since S...
Plan Premium Country USA Device Samsung Gear S3 Classic/Samsung Galaxy S8+ Operating System Tizen 4.0.0.4/Android 9.0 My Question or Issue I have the Spotify widget on my gear s3 but...
395 Views
0 replies
0 likes
PlanFreeCountry Device(Samsung Galaxy J7)Operating System(Android 8.1.0) My Question or IssueThe other day I was able to change the order of songs in a playlist, but after Spotify updated I could no longer do it. How do I fix this?
Plan Free Country Device (Samsung Galaxy J7) Operating System (Android 8.1.0) My Question or Issue The other day I was able to change the order of songs in a playlist, but aft...
Casual Listener
494 Views
2 replies
0 likes
PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello. I can't add local files to play in Spotify. Adding local files option is not available. Help me.
Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8 My Question or Issue Hello. I can't add local files to play in Spotify. Adding local files option is n...
Spotify Star
665 Views
1 replies
0 likes
I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends experiencing the same issue.
I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends ...
393 Views
0 replies
2 likes
Spotify was the first but the competition is more than emerging. You need to solve this. I am a premium accountSpotify randomly quits working in my phone. I'm a computer scientist so I know exactly what's happening. It has everything to do with andro...
Spotify was the first but the competition is more than emerging. You need to solve this. I am a premium account Spotify randomly quits working in my phone. I'm a computer scientist so ...
463 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceMoto X PlayOperating SystemAndroid 7.1.2 Nougat My Question or IssueI can't wrap my head around how HORRIBLE the Android app is. It takes AN ETERNITY to do ANYTHING in it, including playing/pausing songs, downloading, se...
Plan Premium Country Brazil Device Moto X Play Operating System Android 7.1.2 Nougat My Question or Issue I can't wrap my head around how HORRIBLE the Android app is. It takes AN ETE...
506 Views
0 replies
2 likes
PlanPremiumCountryBrazilDeviceXiaomi Redmi 6Operating SystemAndroid Pie My Question or IssueTouching the three dots stops the application and no longer responds
Plan Premium Country Brazil Device Xiaomi Redmi 6 Operating System Android Pie My Question or Issue Touching the three dots stops the application and no longer responds
Spotify Star
581 Views
3 replies
0 likes
PlanFamily PremiumCountryUSDeviceOnePlus 7 Pro Model GM1915Operating SystemAndroid 9Oxygen OS 9.5.11GM31CBSpotify Version 8.5.30.579My Question or IssueI've noticed playback in my car does not function at work or at home. My first thought was low str...
Plan Family Premium Country US Device OnePlus 7 Pro Model GM1915 Operating System Android 9 Oxygen OS 9.5.11GM31CB Spotify Version 8.5.30.579 My Question or Issue I've noticed playback in ...
358 Views
0 replies
0 likes
PlanPremiumCountryCzech republicDeviceHonor 9Operating SystemAndroid 9 My Question or IssueI just migrated from Deezer and during 3 days I was not able to find such a basic function like shuffle all offline music. Can somebody please give me some hin...
Plan Premium Country Czech republic Device Honor 9 Operating System Android 9 My Question or Issue I just migrated from Deezer and during 3 days I was not able to find such a basic f...
Spotify Star
505 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSony XZ3Operating SystemAndroid 10 My Question or Issue When attempting pasting into the search bar on the Android app, it comes up with "Autofill" rather than "Paste". If I choose this, I'm given a choice of various saved p...
Plan Premium Country UK Device Sony XZ3 Operating System Android 10 My Question or Issue When attempting pasting into the search bar on the Android app, it comes up with "Aut...
Spotify Star
693 Views
1 replies
0 likes
premium, usa DeviceUMIDIGI A5proOperating SystemAndroid Version 9 My Question or Issue:Anytime I click on the 3 vertical periods...To access options like add to playlist or go to artist page, spotify crashes. Its been this
premium, usa Device UMIDIGI A5pro Operating System Android Version 9 My Question or Issue: Anytime I click on the 3 vertical periods . . . To access options like add ...
Spotify Star
655 Views
1 replies
0 likes
I need help, I installed/re-installed spotify on you andriod tv details below I can't get the pin to pair an I also cannot log in with my email and password. I'm really running out of ideas When I try and start my phone to pair it that way, it detect...
I need help, I installed/re-installed spotify on you andriod tv details below I can't get the pin to pair an I also cannot log in with my email and password. I'm really running out ...
506 Views
0 replies
0 likes
PlanpremiumCountryMexicoDevicegalaxy watch active 2Operating Systemtizen 4.0.0.7 My Question or Issuehi, does anyone know why my galaxy watch active 2 voice search don´t works when im in standalone mode?? . when i pick SEARCH the watch says ¨tap and ...
Plan premium Country Mexico Device galaxy watch active 2 Operating System tizen 4.0.0.7 My Question or Issue hi, does anyone know why my galaxy watch active 2 voice search don´t work...
909 Views
0 replies
0 likes
Plan: PremiumCountry: USA DeviceNote10+Operating SystemAndroid Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of the fixes are helping. This started about a week ago I think. I will be streaming to my chr...
Plan: Premium Country: USA Device Note10+ Operating System Android Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of t...
Casual Listener
1976 Views
2 replies
1 likes
PlanPremium FamilyCountryGermanyDeviceHuawei P9 / Honor 5COperating System(Android 7/8/9) My Question or IssueHi, i've a Problem with one of the accounts of my family premium pack.If the account download some music it is marked as downloaded. After s...
Plan Premium Family Country Germany Device Huawei P9 / Honor 5C Operating System (Android 7/8/9) My Question or Issue Hi, i've a Problem with one of the accounts of my...
Spotify Star
479 Views
1 replies
0 likes
