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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386202 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105 My Question or IssueI am unable to sync my playlists on my Chromebook. I had both my Windows Laptop (which has my local files that are in my playl...
Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105 My Question or Issue I am unable to sync my playlists on my Chromebook....
612 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105My Question or IssueSo I downloaded Spotify off the Play Store on my chromebook, logged in and went to sync my playlist with my other laptop. I mad...
Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105 My Question or Issue So I downloaded Spotify off the Play Store on my chromeboo...
519 Views
0 replies
0 likes
CountrySweden Device(Mobil: Samsung s10 Watch: samsung gear s2 Operating SystemMobile: G973FXXU1ASE7Watch: R732XXU2FRC1 My Question or IssueI can't find the spotify app for my watch in the samsung store.
Country Sweden Device (Mobil: Samsung s10 Watch: samsung gear s2 Operating System Mobile: G973FXXU1ASE7 Watch: R732XXU2FRC1 My Question or Issue ...
Spotify Legend
853 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemOxygen OS10 My Question or IssueTwo things:1.: Since some days, Spotify's volume is EXTREMELY faint, when I use the app in my car on aux. What happened? Did I accidentally change some settin...
Plan Premium Country Germany Device OnePlus 7 Pro Operating System Oxygen OS10 My Question or Issue Two things: 1.: Since some days, Spotify's volume is EXTREMELY faint, when I use ...
510 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceFire HD 6 (4th generation)Operating SystemFireOS 5.6.10 My Question or IssueI'm having trouble using the app. I tap the bottom right Icon to bring up my library, then click "Artists." I scroll down to the artist that I want...
Plan Premium Country USA Device Fire HD 6 (4th generation) Operating System FireOS 5.6.10 My Question or Issue I'm having trouble using the app. I tap the bottom right Icon t...
589 Views
0 replies
0 likes
Why has Spotify decided to start randomly pausing in the middle of a song now? Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song and not restart until I pick up the phone wake up the screen s...
Why has Spotify decided to start randomly pausing in the middle of a song now? Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song an...
Spotify Legend
753 Views
1 replies
0 likes
I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to click the email link it sends it constantly says expire...
I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to clic...
Spotify Star
913 Views
1 replies
1 likes
Hello,I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system language is English (both the phone and desktop). No...
Hello, I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system...
Community Legend
1084 Views
1 replies
0 likes
PlanPremium CountryUSA DeviceGalaxy S9Operating SystemAndroid Version 9 My Question or IssueMy spotify had been slowed down significantly these past few weeks. Clicking songs to play, I would have to wait 5 or 6 seconds until the song actually plays ...
Plan Premium Country USA Device Galaxy S9 Operating System Android Version 9 My Question or Issue My spotify had been slowed down significantly these past few...
Community Legend
1310 Views
2 replies
1 likes
PlanPremiumCountryNZDeviceNokiaOperating SystemAndroid My Question or IssueHow the **bleep** do I close the thing without having to login/out every time? I sometimes play my music through other devices. In this past week (been a couple of updates) no...
Plan Premium Country NZ Device Nokia Operating System Android My Question or Issue How the **bleep** do I close the thing without having to login/out every time? I sometimes play my ...
Community Legend
3087 Views
2 replies
0 likes
PlanPremiumDeviceMotorola Moto G5Operating SystemAndroid 8.1.0My Question or IssueMy Spotify application has been crashing every time I try to open it for ~2 months now. I have tried some fixes, to no avail, and need suggestions
Plan Premium Device Motorola Moto G5 Operating System Android 8.1.0 My Question or Issue My Spotify application has been crashing every time I try to open it for ~2 months now. I have ...
Casual Listener
1245 Views
4 replies
0 likes
PlanPremiumCountryIsraelDevicePixel 1Operating SystemAndroid Pie (9)Android App Version:8.5.27.957 My Question or IssueHi, It seems that Waze integration collides with Google Assistant and therefore I want to disable it. I disabled it from Waze's sid...
Plan Premium Country Israel Device Pixel 1 Operating System Android Pie (9) Android App Version: 8.5.27.957 My Question or Issue Hi, It seems that Waze integration collide...
Casual Listener
8403 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy 8When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its own after under a second. The same thing happens but in reverse if t...
Plan Free/Premium Country Device Samsung Galaxy 8 When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its ...
Community Legend
1023 Views
2 replies
0 likes
PlanPremiumCountryNew ZealandDeviceSamsung SM-A320YOperating SystemAndroid Latest My Question or IssueOn the mobile device the only option is to shuffle play my play lists. I've followed all instructions but the shuffle play option is not present and...
Plan Premium Country New Zealand Device Samsung SM-A320Y Operating System Android Latest My Question or Issue On the mobile device the only option is to shuffle play my play lists. I...
Community Legend
907 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueWhere has auto-rotate disappeared to???I don't understand...it ALWAYS used to auto-rotate.Whyyyyyyyyyyyyy was this changed????? Why is this gone?????Makes NO sen...
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android My Question or Issue Where has auto-rotate disappeared to??? I don't understand...it ALWAYS used to auto-...
Community Legend
1139 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceNokia 5.1 PlusOperating SystemAndroid 9 My Question or IssueMy lockscreen doesn't show Spotify widget. This is very annoying.
Plan Premium Country Finland Device Nokia 5.1 Plus Operating System Android 9 My Question or Issue My lockscreen doesn't show Spotify widget. This is very annoying.
Community Legend
1572 Views
1 replies
0 likes
All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well. It used to play my "My Liked Songs" in order of newest to oldest. So that song that you j...
All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well. It used to play my "My Liked ...
1445 Views
0 replies
2 likes
PlanPremiumCountryGermanyDeviceHuawei Honor 6xOperating SystemAndroid 7 My Question or IssueSo yesterday i was forced into listening to music offline by having no reception but the app didn't cache my songs and did not scrobble them later. I can only...
Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7 My Question or Issue So yesterday i was forced into listening to music offline by having no reception b...
687 Views
0 replies
0 likes
PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueI'm trying to play a song by an artist but I don't remember the name of the song. So I searched the artist but it will only show me certain categories like their top 5 ...
Plan Premium Country USA Device Pixel XL Operating System Android 10 My Question or Issue I'm trying to play a song by an artist but I don't remember the name of the song. So I searc...
Roadie
1355 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemANDROID My Question or IssueEven though I close my app the Spotify tab stays open and I can't close it unless I go to settings and choose 'Force Stop'.
Plan Premium Country USA Device Samsung Galaxy S9 Operating System ANDROID My Question or Issue Even though I close my app the Spotify tab stays open and I can't close it unless I go...
Spotify Star
1232 Views
1 replies
0 likes
