Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
38763 Views
65 replies
25 likes

38763 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
875751 Views
11 replies
51 likes
Android
Guide
Troubleshooting

875751 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
shahn321
Casual Listener
25960 Views
4 replies
0 likes

25960 Views
4 replies
0 likes

Cant download songs on my device.

Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.

Asyax
Visitor
Been using android. My device cannot download songs. Why? I tried to remove all devices already but I still could not download it.
2019-08-30 8:09:22 PM
2019-08-31 1:47:11 AM
osornios
Spotify Star
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

Solved!! App not working following restart

PlanPremiumCountryUKDeviceHonor 9 LiteOperating SystemAndroid 92 My Question or IssueFollowing a restart of my phone I attempted to launch Spotify, it then asked me to log in with username/password (unusual as it wouldn't normally do so) which I did....

phil437
Casual Listener
Plan Premium Country UK Device Honor 9 Lite Operating System Android 92 My Question or Issue Following a restart of my phone I attempted to launch Spotify, it then asked me t...
2019-08-30 10:21:10 AM
2019-08-30 12:15:50 AM
Noah
Spotify Star
1755 Views
3 replies
0 likes
Android 9
App closing
App doesn’t work
log
Log in problem

1755 Views
3 replies
0 likes

Superuser Contribution [Android] Night mode not displaying when sharing to Facebook Messenger

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page that comes up shows the old Messenger design. This doesn't happen with any oth...

Greigybear
Regular
Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page ...
2019-05-06 7:19:54 PM
2019-08-30 2:03:26 PM
Greigybear
Regular
1825 Views
7 replies
0 likes
Android
Spotify

1825 Views
7 replies
0 likes

Spotify won't pause music when the phone's locked

Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+OS: Android 9So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall the app." Geee thanks. Though I wouldn't blame you if it worked f...

SpeedRunHunter
Casual Listener
Hi, I'm having issues with Spotify. Device: Samsung Galaxy S10+ OS: Android 9 So this kinda topic has already been opened, and it's now also in the FAQ. And the answer is "Just reinstall t...
2019-08-29 10:18:20 PM
2019-08-30 7:39:53 AM
SpeedRunHunter
Casual Listener
549 Views
1 replies
0 likes
pause
Reporting an issue
Spotify won't pause

549 Views
1 replies
0 likes

The new update is a confusing mess

This update, and the concept of the Liked Songs playlist is a mess. The most basic feature in any music player - shuffle all songs - seems to be impossible now. The concept of simply saving songs to your library? Out the window. The way things are se...

brendan2511
Newbie
...o? What problem is this update solving? What was broken about the library system that needed these changes? I don't think you're ready for the general public's reaction to this update......
2019-06-13 3:41:23 PM
2019-08-29 11:59:21 PM
smiff1985
Visitor
3324 Views
14 replies
52 likes

3324 Views
14 replies
52 likes

Widget removal explanation?

It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wondering if the people you have working costumer relati...

Svampmoln
Casual Listener
It's been over two weeks since you removed the widget and linked to a post supposed to explain why, but all it contained was a short messege that said that the widget had been retired. So I was wonde...
2019-08-28 8:27:51 AM
2019-08-29 8:32:49 PM
Loxer
Community Legend
1487 Views
4 replies
4 likes
Explanation
Removal
Widget

1487 Views
4 replies
4 likes

Solved!! Android Local Files - Only Some of them transfer

PlanPremiumOperating SystemWin 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s. I have been able to transfer these exact files in the past (my sd...

mr_miniclipper
Casual Listener
Plan Premium Operating System Win 10 / Android Alright, so when I attempt to copy local files from my PC to my phone, only some of them transfer. I have ensured that these files are mp3s....
2019-08-28 4:54:08 PM
2019-08-29 9:54:01 AM
Loxer
Community Legend
650 Views
3 replies
0 likes

650 Views
3 replies
0 likes

6 track skips limitation doesn't work

PlanFreeCountryUAE Device(Xiaomi red me note4)Operating SystemAndroid 7 My Question or IssueHaving installed application, limitation would have been working untill I go for specific artist or song search. Would I use daily mix or anything from home a...

user-removed
Visitor
Plan Free Country UAE Device (Xiaomi red me note4) Operating System Android 7 My Question or Issue Having installed application, limitation would have been working un...
2019-08-27 2:37:53 PM
2019-08-29 3:46:33 AM
user-removed
Not applicable
638 Views
2 replies
0 likes
skips

638 Views
2 replies
0 likes

Playback stopping

So, up until this weekend my Spotify was working fine. Then Sunday night it suddenly stops playing when the phone locks... will continue to play after phone locks for roughly 30 seconds and then stops but will resume the minute i reactivate the scree...

PjThomps13
Visitor
So, up until this weekend my Spotify was working fine. Then Sunday night it suddenly stops playing when the phone locks... will continue to play after phone locks for roughly 30 seconds and then stop...
2019-08-28 11:48:04 PM
2019-08-28 12:05:50 AM
Noah
Spotify Star
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

The spotify home screen is blank

PlanFreeCountryU.SDevice(SAMSUNG J7 pop)Operating System(Android 7.0 Nougat with SamsungExperience 8.1 Upgradable to Android 9.0 Pie with One UI ) My Question or IssueWhen I open spotify the home screen is blank. I've tired uninstalling and reinstall...

Brandon48
Newbie
Plan Free Country U.S Device (SAMSUNG J7 pop) Operating System (Android 7.0 Nougat with SamsungExperience 8.1 Upgradable to Android 9.0 Pie with One UI ) My Question or I...
2019-08-22 4:46:43 AM
2019-08-28 11:13:20 PM
Loxer
Community Legend
612 Views
5 replies
1 likes

612 Views
5 replies
1 likes

Randomly pausing on Android

PlanPremiumCountryUKDeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueSpotify playback (both music and podcasts) randomly pauses (roughly every 15 mins). It shows as still playing in the mini-window I can drag down from my notificatio...

PhoebeRaven
Casual Listener
Plan Premium Country UK Device Google Pixel 2 Operating System Android 9 My Question or Issue Spotify playback (both music and podcasts) randomly pauses (roughly every 15 mins).&nbsp...
2019-08-22 6:18:01 PM
2019-08-28 11:12:57 PM
Loxer
Community Legend
636 Views
2 replies
0 likes

636 Views
2 replies
0 likes

Previous track button stops working randomly

PlanPremium (Student)CountryIndia DeviceMoto One PowerOperating SystemAndroid Pie (running the latest update) I cannot go to the previous track using media control buttons on neither my Boult Audio Tru5ive nor my Sennheiser CX-275s. I am able to play...

YaddyVirus
Visitor
Plan Premium (Student) Country India Device Moto One Power Operating System Android Pie (running the latest update) I cannot go to the previous track using media control butto...
2019-08-22 7:04:10 PM
2019-08-28 11:11:42 PM
Loxer
Community Legend
793 Views
1 replies
0 likes
Bluetooth headphones
Bluetooth play-pause button not working
Bluetooth problems
media control

793 Views
1 replies
0 likes

Weird "search playlist" crash

PlanPremiumCountryGermanyDeviceHuawei Mate 9 Operating AndroidMy Question or IssueFor some reason the app crashes when I type in "9," (because I looking for the song 9,000 miles by Pendulum). So I thought i report this weird bug to you.

Oguzhan921
Casual Listener
Plan Premium Country Germany Device Huawei Mate 9 Operating Android My Question or Issue For some reason the app crashes when I type in "9," (because I looking for the song 9,000...
2019-08-22 10:06:04 PM
2019-08-28 10:59:26 PM
Loxer
Community Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

next song of my playlist jumped randomly. shuffle is off.

PlanPremiumCountryDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueshuffle is off but the song after one jumps randomly to another. it doesnt fixed yet its goes on an...

zeynepky
Visitor
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue shuffle is off but t...
2019-08-23 2:09:54 PM
2019-08-28 10:59:22 PM
Loxer
Community Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Cannot start sync download on cellular, had tried a lot

PlanPremiumCountryUSDeviceOppo R9SOperating SystemAndroid My Question or IssueI just bought an album and wanted to add them into my Spotify playlist.I've added them into the PC's playlist and now should only be needed to turn on my phone and start th...

JohnnyLin
Visitor
Plan Premium Country US Device Oppo R9S Operating System Android My Question or Issue I just bought an album and wanted to add them into my Spotify playlist. I've added them into th...
2019-08-24 3:35:58 PM
2019-08-28 10:55:14 PM
Loxer
Community Legend
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

Random songs based on what I have in my playlist being added to my playlist?

Ok so I know this is a topic before, but all the mods gave were**bleep** answers. I want to know how to disable the "We added these song to your playlist". I have a playlist with just one song in it so I can listen to it over and over (Panama by Van ...

Regent1
Visitor
Ok so I know this is a topic before, but all the mods gave were**bleep** answers. I want to know how to disable the "We added these song to your playlist". I have a playlist with just one song in it ...
2019-08-25 5:10:59 PM
2019-08-28 10:51:18 PM
Loxer
Community Legend
366 Views
1 replies
0 likes

366 Views
1 replies
0 likes

Solved!! Albums/Playlists Never Load on Android

PlanFamily Premium CountryIreland DeviceSamsung Galaxy S8 Operating SystemAndroid 9 Pie My Question or IssueSince Monday 19th August, Spotify on my phone has been unusable. The app loads the home page, and search results, and even the contents of art...

SpencerChrist
Casual Listener
Plan Family Premium Country Ireland Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue Since Monday 19th August, Spotify on my phone...
2019-08-25 5:10:09 PM
2019-08-28 10:10:03 PM
Loxer
Community Legend
2846 Views
3 replies
0 likes
Android
app issue
forever loading
not loading
won't play music

2846 Views
3 replies
0 likes

Playlists too big

on my other account the size is normal and on this account they're bigger and its annoying

pati_K13
Visitor
on my other account the size is normal and on this account they're bigger and its annoying
2019-08-25 3:03:56 PM
2019-08-28 9:47:13 PM
Loxer
Community Legend
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

can't pause songs into android app

Plan: PremiumDevice: Samsung Galaxy 10Operating System: AndroidApp version: 8.5.20.857 Just some weeks ago when I try to pause a song into the app, it start again after few seconds.I tried cleanning the cache and also reinstslling the app....and noth...

mmorano
Visitor
Plan: Premium Device: Samsung Galaxy 10 Operating System: Android App version: 8.5.20.857 Just some weeks ago when I try to pause a song into the app, it start again after few seconds. ...
2019-08-25 5:02:55 PM
2019-08-28 9:47:05 PM
Loxer
Community Legend
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Removing the Widget

PlanPremium Operating SystemAndroid My IssueRemoving the widget was a very bad idea. It was so usefull. Now i have to startup Spotify first, no lockscreen control... that realy sucks.If it dosn't come back i'll switch to Deezer.

Holger_
Visitor
Plan Premium Operating System Android My Issue Removing the widget was a very bad idea. It was so usefull. Now i have to startup Spotify first, no lockscreen contro...
2019-08-25 8:22:24 PM
2019-08-28 9:31:32 PM
Loxer
Community Legend
605 Views
2 replies
2 likes
Android widget

605 Views
2 replies
2 likes

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