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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857567 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857567 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21625 Views
  • 3 replies
  • 0 likes
  • 21625 Views
  • 3 replies
  • 0 likes

Daily Mix Change

PlanStudent Premium CountryUSDeviceZTE Android/AsusOperating System My Question or IssueSo... I just recently noticed daily mix changed from being a continuous "radio" to a playlist with only 50 songs. Why has this been changed? I loved listening whi...

  • Regular
  • Plan Student Premium  Country US Device ZTE Android/Asus Operating System     My Question or Issue So... I just recently noticed daily mix changed from being a continuous "ra...
  • jacklul
  • Casual Listener
  • 653 Views
  • 1 replies
  • 3 likes
  • 653 Views
  • 1 replies
  • 3 likes

My music is not in my SD

PlanPremiumCountryHonduras Samsung Galaxi J7Operating System Android My Question or IssueIn my Spotify account I have designed that my music goes to my SD because I do not have enough space in my cellphone card.Lately there are problems with my accou...

  • Newbie
  • Plan Premium Country Honduras   Samsung Galaxi J7 Operating System  Android   My Question or Issue In my Spotify account I have designed that my music goes to my SD because I...
  • 147 Views
  • 0 replies
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  • 147 Views
  • 0 replies
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Local Songs appear on playlist, greyed out, can be played but not in a song queue

As the title says, I can play them individualy but when I play a whole playlist it just skips them, and only 2, because I have other local songs on that playlist and those are played with no problem in the queue

  • Newbie
  • As the title says, I can play them individualy but when I play a whole playlist it just skips them, and only 2, because I have other local songs on that playlist and those are played with no problem ...
  • 183 Views
  • 0 replies
  • 1 likes
  • 183 Views
  • 0 replies
  • 1 likes

Block A Song From Radio

I blocked a song from the radio using the block icon. I got a message saying, the song wont be played again. But still the same song was played.

  • Newbie
  • I blocked a song from the radio using the block icon. I got a message saying, the song wont be played again. But still the same song was played.
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Solved!! cant see albums for artist iam follow

PlanPremiumCountrymexicoDeviceRedmi S2Operating System(Windows 10) My Question or Issuehello, anyone know why i cant see the album list of the artist i follow?before i did no have this problem

  • Casual Listener
  •   Plan Premium Country mexico Device Redmi S2 Operating System (Windows 10)   My Question or Issue hello, anyone know why i cant see the album list of the artist i follow? befor...
  • Jᴀᴄᴋ
  • Roadie
  • 372 Views
  • 3 replies
  • 0 likes
  • 372 Views
  • 3 replies
  • 0 likes

after every SO update i loose the songs i have downloaded

PlanPremiumDeviceSamsung galaxy S9Operating Systemandroid 9My Question or Issueevery time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloaded again. fix this annoyng issue please, it's impossible that th...

  • Regular
  • Plan Premium Device Samsung galaxy S9 Operating System android 9 My Question or Issue every time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloa...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
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Echo Connectivity Issues with Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s10eOperating SystemAndroid Pie My Question or IssueWhen I click shuffle playlist on the Spotify playlist Chill Lofi Study Beats, then try to connect to my Amazon Echo Dot, which is connected to a B...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy s10e Operating System Android Pie   My Question or Issue When I click shuffle playlist on the Spotify playlist Chill Lofi Study...
  • 317 Views
  • 0 replies
  • 0 likes
  • bug
    Echo
    issue
  • 317 Views
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Cannot group rooms from Spotify

Gooday!I'm not sure if this is a Sonos or Spotify issue but here is my problem:I have four Sonos speaker set up on same wifi, I can stream music to all of them from Spotify with no problem. In the past couple of days, I noticed that I could not group...

  • Casual Listener
  • Gooday! I'm not sure if this is a Sonos or Spotify issue but here is my problem: I have four Sonos speaker set up on same wifi, I can stream music to all of them from Spotify with no problem. I...
  • 979 Views
  • 0 replies
  • 1 likes
  • 979 Views
  • 0 replies
  • 1 likes

Extremely low bluetooth volume on Huawei P10 pro

Hey there.I have a problem where the volume is extremely low when hearing Spotify over my Bluetooth speakers when they are connected to my phone (Huawei P10 pro). (Speaker model is Edifier S350DB) Both my Huawei and speakers are at max. To put in con...

  • Newbie
  • Hey there. I have a problem where the volume is extremely low when hearing Spotify over my Bluetooth speakers when they are connected to my phone (Huawei P10 pro). (Speaker model is Edifier S350DB) ...
  • 833 Views
  • 0 replies
  • 1 likes
  • 833 Views
  • 0 replies
  • 1 likes

"Liking" on android (heart)

PlanPremiumDevicePC/AndroidOperating SystemAndroid 9.0/Windows 10My Question or IssueThe android app changed and now the thumbs turned into a heart. All the songs I have liked on PC or the previous android app no longer affects the radio station. On ...

  • Regular
  •   Plan Premium Device PC/Android Operating System Android 9.0/Windows 10 My Question or Issue The android app changed and now the thumbs turned into a heart. All the songs I have liked o...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Hebrew interface

PlanPremiumCountryIsraelDeviceSamsung Galaxy Operating SystemAndroid The My Question or Issuethe interface of the application turned to be in Hebrew. There is no way to change it. My cell phone is set up in Russian, English would be nice as well.

  • Newbie
  • Plan Premium Country Israel Device Samsung Galaxy  Operating System Android   The My Question or Issue the interface of the application turned to be in Hebrew. There is no way to ...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Spotify app for chromebook

I can’t get the android app to work on my chrome book r11. The app is downloaded but just comes up with a blank screen so I cannot log in. I have tried uninstalling and downloading again but nothing has worked.

  • Newbie
  • I can’t get the android app to work on my chrome book r11. The app is downloaded but just comes up with a blank screen so I cannot log in. I have tried uninstalling and downloading again but nothing ...
  • FdV
  • Casual Listener
  • 2479 Views
  • 8 replies
  • 2 likes
  • Android
  • 2479 Views
  • 8 replies
  • 2 likes

Own songs show as greyed out

I've added my iTunes library in the preferences, however: all my own songs from my library show up in Spotify as greyed-out. On the PC (windows) I can add the greyed-out songs to a playlist, but can't play them. On my iPhone and iPad the songs don't ...

  • Newbie
  • I've added my iTunes library in the preferences, however: all my own songs from my library show up in Spotify as greyed-out. On the PC (windows) I can add the greyed-out songs to a playlist, but can'...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Repeat option

NoPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • NoPlan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 205 Views
  • 0 replies
  • 0 likes
  • PLEASE HELP
  • 205 Views
  • 0 replies
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Widget problems

Premium account. Samsung S9. Widget stopped working properly. I can't pause or play or anything from the widget. And songs randomly stop during playback. When I open app, the song is back to the beginning. Not where it left off. It's a MAJOR ordeal t...

  • Music Fan
  • Premium account. Samsung S9. Widget stopped working properly. I can't pause or play or anything from the widget. And songs randomly stop during playback. When I open app, the song is back to the begi...
  • 344 Views
  • 0 replies
  • 1 likes
  • 344 Views
  • 0 replies
  • 1 likes

Jvc kd-r881bt cant control spotify on oneplus 6 android 9

DeviceOnePlus 6CountryAustraliaDeviceOnePlus 6Operating SystemAndroid 9 Pie My Question or IssueI have a JVC KD-R881bt unit in my car and while in offline mode on my oneplus 6, i cannot control spotify. How do i fix this???

  • Newbie
  • Device OnePlus 6 Country Australia Device OnePlus 6 Operating System Android 9 Pie   My Question or Issue I have a JVC KD-R881bt unit in my car and while in offline mode on my oneplus ...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Mobile Local Files - Skipping Song Early

Several songs on my mobile phone which are local files from my desktop end mid way through the song. These songs play perfectly fine on my desktop. I,ve tried re-downloading them but I have had no luck.PlanPremiumCountryNew Zealand DeviceSamsung J5

  • Newbie
  • Several songs on my mobile phone which are local files from my desktop end mid way through the song.  These songs play perfectly fine on my desktop. I,ve tried re-downloading them but I have ha...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

When I edit a Local Filea song, my iPhone keeps the same length of the original

PlanPremiumCountryUKDevicePC, iPhoneOperating SystemWin 10, iOS 12.2 My Question or IssueI usually edit my local files songs, but each time I do and try downloading them on my iPhone, the length is still the same as the original? So e.g. one songs tr...

  • Newbie
  • Plan Premium Country UK Device PC, iPhone Operating System Win 10, iOS 12.2   My Question or Issue I usually edit my local files songs, but each time I do and try downloading them on m...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Autoplay does not work

PlanPremiumCountryCanadaDeviceOneplus 5T and Web player on Google ChromeOperating SystemAndroid 9.0.2 and Windows 10 My Question or IssueThe autoplay feature in the app does not seem to work. I tried,- enabling/disabling the autoplay option in settin...

  • Newbie
  •   Plan Premium Country Canada Device Oneplus 5T and Web player on Google Chrome Operating System Android 9.0.2 and Windows 10   My Question or Issue The autoplay feature in the a...
  • 494 Views
  • 0 replies
  • 0 likes
  • 494 Views
  • 0 replies
  • 0 likes

New Android update

PlanPremiumCountryCanadaDeviceSamsung A8Operating SystemPie 9.0 My Question or IssueAfter the new android update I did today, the media controls for spotify will not work on the lock screen. I have searched for a fix, but everthing i've tried has not...

  • Newbie
  • Plan Premium Country Canada Device Samsung A8 Operating System Pie 9.0   My Question or Issue After the new android update I did today, the media controls for spotify will not work on ...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes