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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115281 Views

27 replies

4 likes

  • 115281 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231697 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231697 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591253 Views

79 replies

3 likes

  • 591253 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485717 Views

580 replies

42 likes

Account
Free
  • 485717 Views
  • 580 replies
  • 42 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Casual Listener

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Luan

Spotify Star

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Playlist radio sucks after the recent updates

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates? A few weeks ago I made a post here regarding the Playlist Radio feature was missing from the Windows client. They fixed this after a week or two but n...

Music Fan

Is it just me or did Spotify completely mess up the playlist radio feature with the recent updates?   A few weeks ago I made a post here regarding the Playlist Radio feature was missing from t...

yetixhunting

Casual Listener

5858 Views

3 replies

12 likes

  • 5858 Views
  • 3 replies
  • 12 likes

Solved!! Will turning playlist download toggle to off remove songs from the phone?

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid

Casual Listener

Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage?   Thanks.     Plan Premium   Operating System Android

edison90

Casual Listener

1603 Views

3 replies

0 likes

Android
  • 1603 Views
  • 3 replies
  • 0 likes

[Android] Music image is blank

PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...

Casual Listener

Plan Premium (Family plan)   Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4   My Question or Issue  [1] Music banner is...

541 Views

0 replies

0 likes

4.4.4
Android
  • 541 Views
  • 0 replies
  • 0 likes

Saving an Album

PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...

Visitor

Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10   My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

I can`t create a new playlist / ich kann keine neue Playlist erstellen

I write the name and push the button create, but it doesn`t work?Can anyone help me?Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt zum Betätigen aber das Fenster geht nicht weg und die Li...

Newbie

I write the name and push the button create, but it doesn`t work? Can anyone help me? Ich drücke neue Liste, gebe den Namen ein, drücke erstellen. Danach ist der Button auch nicht mehr hinterlegt...

Stan33

Casual Listener

1010 Views

4 replies

1 likes

  • 1010 Views
  • 4 replies
  • 1 likes

Can't unhide songs without hearting them

PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...

Newbie

Plan Premium Country USA Device (Galaxy s10e) Operating System (Android 9)   My Question or Issue Hi, not sure if this has been asked before but for some reason I can't unhide songs wi...

568 Views

0 replies

0 likes

Hidden songs
  • 568 Views
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Bluetooth headphones not playing audio even when connected

bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headphones, even though it gives me the option to turn t...

Visitor

bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headp...

992 Views

0 replies

2 likes

  • 992 Views
  • 0 replies
  • 2 likes

Music stops on Chromecast when I turn my Smartphone on

PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...

Casual Listener

Plan Premium Country Germany Device OnePlus 5 Operating System Android 9   My Question or Issue HI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Wrong Elapsed Time

PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...

Casual Listener

Plan Premium Operating System Happens on literally everything my account is connected to, phone, computer, firestick   My Question or Issue Somethings wrong with my elapsed time on everyth...

692 Views

0 replies

0 likes

  • 692 Views
  • 0 replies
  • 0 likes

Spotify issue with Android Auto

PlanPremiumCountryItaly DeviceGoogle Pixel 3aOperating SystemAndroid 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot ch...

Visitor

Plan Premium Country Italy   Device Google Pixel 3a Operating System Android 10   Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be ...

ldice

Newbie

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Folders

PlanPremiumCountryUSA DeviceSamsung Galaxy S10 My Question or IssueFor years Spotify has ordered my playlist folders in the order that I've made them, newest on top. A couple months ago, I think, they automagically re-ordered themselves on my phone. ...

Regular

Plan Premium Country USA   Device Samsung Galaxy S10   My Question or Issue For years Spotify has ordered my playlist folders in the order that I've made them, newest on top. ...

msquicc

Regular

983 Views

3 replies

2 likes

  • 983 Views
  • 3 replies
  • 2 likes

No Connection on WiFi or Mobile Data

Plan - PremiumCountry - USADevice - Pixel 2 XLOperating System - Android 8.1.0 (Kernel 4.4.88)Spotify version - 8.5.31.676 (Installed from Play Store)My Issue:The Spotify app hasn't been able to connect in months. This issue is independent of the pho...

Visitor

Plan - Premium Country - USA Device - Pixel 2 XL Operating System - Android 8.1.0 (Kernel 4.4.88) Spotify version - 8.5.31.676 (Installed from Play Store) My Issue: The Spotify app hasn't bee...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes

Android Samsung Note 9 shows connecting when using the Kenwood Spotify or Pandora apps.

Hi - Premium UserCountry - U.S.Device - Samsung Galaxy Note 9Operating System -Android 9 Pie The screen only displays 'Connecting' when trying to use either of the Spotify or Pandora applications on the head unit.I have a Kenwood DDX375BT that until ...

Casual Listener

Hi -   Premium User Country - U.S. Device - Samsung Galaxy Note 9 Operating System -Android 9 Pie   The screen only displays 'Connecting' when trying to use either of the Spotif...

641 Views

0 replies

0 likes

  • 641 Views
  • 0 replies
  • 0 likes

Albums are repeated in artist page

Videohttps://photos.app.goo.gl/NqK88vTqieHvNthB8 PlanPremiumCountryJordanDeviceOnePlus 5TOperating SystemAndroid 9 (OxygenOS 9.0.9)

Newbie

Video https://photos.app.goo.gl/NqK88vTqieHvNthB8   Plan Premium Country Jordan Device OnePlus 5T Operating System Android 9 (OxygenOS 9.0.9)  

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Specific song are completely distorted when I download them

DeviceSony Xperia E5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo I'm having the weirdest issue with Spotify on my phone. Everything used to work perfectly fine up until a few days ago, when I noticed that some tracks in my downloade...

Casual Listener

Device Sony Xperia E5 Operating System Android 6.0 Marshmallow   My Question or Issue So I'm having the weirdest issue with Spotify on my phone. Everything used to work perfectly fine up u...

Conny123

Regular

3126 Views

9 replies

0 likes

  • 3126 Views
  • 9 replies
  • 0 likes

when my phone connect with my car it doest play automaticly

PlanPremiumCountrynederlandDeviceoneplus 7t pro mclaren Operating Systemandroid 10 My Question or IssueI had at first a samsung s8 and when it connected to my car and i wanted to play music i touched the screen and it played music from the spotify ap...

Newbie

  Plan Premium Country nederland Device oneplus 7t pro mclaren  Operating System android 10   My Question or Issue I had at first a samsung s8 and when it connected to my ca...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Solved!! Latest update breaks playlist ordering

PlanPremiumCountryUSDevicePixel 2Operating SystemAndroid My Question or IssueThe latet app update totally breaks any playlist ordering that existed prior to the update. I had all of my playlists sorted alphabetically (which is still the case on the d...

Regular

Plan Premium Country US Device Pixel 2 Operating System Android   My Question or Issue The latet app update totally breaks any playlist ordering that existed prior to the update. ...

channesw

Casual Listener

4399 Views

6 replies

3 likes

Android
playlist sorting
Playlists
sorting
  • 4399 Views
  • 6 replies
  • 3 likes

Connect with Alexa doesn't work after minimizing the Spotify app

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have an Alexa hooked up to speakers in my living room, which I use to play music with Spotify connect. Using my phone to change the music works until I...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android   My Question or Issue I have an Alexa hooked up to speakers in my living room, which I use to play ...

trewghil

Casual Listener

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Keeps downloading songs even though I delete them

PlanPremiumCountryUnited StatesDeviceLG G7 ThinQOperating SystemAndroid My Question or IssueI have deleted the songs and albums multiple times but the app keeps re-liking and re-downloading them. I have removed every liked artist, album, and song to ...

Visitor

Plan Premium Country United States Device LG G7 ThinQ Operating System Android   My Question or Issue I have deleted the songs and albums multiple times but the app keeps re-liking and...

BrandyBeans

Visitor

1385 Views

3 replies

5 likes

  • 1385 Views
  • 3 replies
  • 5 likes