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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Sort playlist

PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...

Visitor

Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

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Misbihaving Lock Screen Controls and "Ghostcasting"

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough the lock screen or the buttons on my headset. Pausi...

Visitor

So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough ...

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Playlist Geral

Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie

Casual Listener

Após a atualização não tenho mais a playlist com todas as músicas. Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns.   Plan Premium Country Brasil...

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Display Podcast List At Last Listened To Episode

Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...

Regular

Hi All, I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For...

765 Views

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Spotify does not load on Fossil Q Explorist

PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...

Casual Listener

Plan Premium Country Sweden Operating System Wear Os   My Question or Issue Hi! When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotatin...

569 Views

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1 likes

WearOS
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Superuser Contribution Everytime when I open spotify it shows the login

PlanFree/PremiumCountryRomaniaDeviceAndoridOperating SystemAndroidMy Question or IssueEverytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled, but same.

Visitor

Plan Free/Premium Country Romania Device Andorid Operating System Android My Question or Issue Everytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled,...

Petya

Community Legend

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Do the guys in charge of Spotify have brain damage????

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...

Newbie

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...

327 Views

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Superuser Contribution Music Pauses when Phone Sleeps and Randomly

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 9Operating SystemAndroid 9My Question or IssueMusic keeps pausing when phone sleeps. After playing, it randomly pauses as well. Please help!

Visitor

Plan Premium Country Singapore Device Samsung Galaxy Note 9 Operating System Android 9 My Question or Issue Music keeps pausing when phone sleeps. After playing, it randomly pauses as well. ...

Petya

Community Legend

2092 Views

3 replies

4 likes

music keeps pausing
Note 9
random pausing
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Spotify often stops playing in Spotify Connect, saying "Press Play"

My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...

Visitor

    My Question or Issue (NL)   Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...

834 Views

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Spotify connect radio fix
Technisat
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Spotify auto skipping to next track and automatically un pausing

PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...

Casual Listener

Plan Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My Spotify app is automatically skipping to the next track after about 30 seconds...

399 Views

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Superuser Contribution Spotify App crashes when it connects/disconnects from Internet

PlanPremiumCountryIrelandDeviceSamsung J3Operating SystemAndroid 5.1.1 My Question or IssueThe spotify app is consistently crashing every time my phone picks up or loses an internet connection. E.g. when moving out of range of a modem it will crash a...

Regular

Plan Premium Country Ireland Device Samsung J3 Operating System Android 5.1.1   My Question or Issue The spotify app is consistently crashing every time my phone picks up or loses an i...

Alex

Spotify Legend

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6 replies

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Keep Podcast Episode List At Last Listened To Episode

Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...

Regular

Hi All,   I have a Google Pixel 3a XL running Android that I need some advice with.    There is one podcast I listen to that when I open up the podcast episode list, Spotify will a...

316 Views

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Superuser Contribution Spotify stops after a few secounds

PlanPremiumCountrySwedenDeviceHTCOperating Sys Android My Question or IssueSpotify stops after a few secounds on my mobile, when using my computer it works fine. I've re installed the app two times without solving the issue. Problem stared yeasterday...

Visitor

Plan Premium Country Sweden Device HTC Operating Sys  Android   My Question or Issue Spotify stops after a few secounds on my mobile, when using my computer it works fine. I've re...

Petya

Community Legend

337 Views

1 replies

0 likes

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Copy ofline cache to another device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan: Premium Country: N/A   Devices: Samsung's & unknown Android-b...

421 Views

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Car controls not working properly

PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...

Newbie

  Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4)   My Question or Issue For the life of me I can't get my car controls to wor...

731 Views

0 replies

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bluetooth
Car
Car Controls
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Superuser Contribution Difference between 'Remove' and 'Remove download' commands

PlanPremiumCountryItalyDevice Operating SystemAndroid My Question or IssueHi,I have just subscribed to Spotify Premium and have a question concerning the library and downloads on my Android mobile.What is the difference between the 'Remove' and 'Remo...

Visitor

  Plan Premium Country Italy Device   Operating System Android   My Question or Issue Hi, I have just subscribed to Spotify Premium and have a question concerning the libra...

Daisy

Spotify Legend

1405 Views

1 replies

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Superuser Contribution Cannot select songs from phone when connected to desktop

PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...

Newbie

  Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue   When connected to my desktop (listening on computer/controlling through phone) I can n...

bre808eze

Casual Listener

1290 Views

3 replies

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Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

598 Views

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1 likes

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Low Volume in Android

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...

Composer

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...

369 Views

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dB levels
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Playlist folders created/organised on desktop mixed up on android phone app

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueI've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised them, my playlist folders on my phone app don't match. It's not that the...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue I've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised ...

corrcorr

Casual Listener

997 Views

4 replies

3 likes

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