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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Car view only works sometimes (Bluetooth, Android)

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not.I'm wondering how Spotify knows I'm connecting to a ca...

Newbie

Most of the times car view does not work for me, sometimes it DOES automatically switch to car view when I connect the two. Can't figure out under what circumstances it works and when it does not. I...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connection Notification when Waze Navigation is Turned Off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Version 9Version of Spotify App8.5.4.770 My Question or IssueJust yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, S...

Regular

Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Version 9 Version of Spotify App 8.5.4.770   My Question or Issue Just yesterday I started notici...

iorq

Regular

61755 Views

53 replies

35 likes

  • 61755 Views
  • 53 replies
  • 35 likes

Unable to play song

PlanPremiumCountryNetherlandsDeviceXiaomi mi a3Operating SystemAndroid 9,android one My Question or IssueI opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.

Casual Listener

Plan Premium Country Netherlands Device Xiaomi mi a3 Operating System Android 9,android one   My Question or Issue I opened spotify using a website then could not play the song. The no...

Emilia_8

Community Legend

1095 Views

3 replies

0 likes

  • 1095 Views
  • 3 replies
  • 0 likes

Disable Gear S3 Widget from launching Spotify on Android

PlanPremiumCountryUSADeviceSamsung Gear S3 Classic/Samsung Galaxy S8+Operating SystemTizen 4.0.0.4/Android 9.0 My Question or IssueI have the Spotify widget on my gear s3 but throughout the day I'll accidentally scroll through the widgets and since S...

Casual Listener

Plan Premium Country USA Device Samsung Gear S3 Classic/Samsung Galaxy S8+ Operating System Tizen 4.0.0.4/Android 9.0   My Question or Issue I have the Spotify widget on my gear s3 but...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Sort/Filter no longer available

PlanFreeCountry Device(Samsung Galaxy J7)Operating System(Android 8.1.0) My Question or IssueThe other day I was able to change the order of songs in a playlist, but after Spotify updated I could no longer do it. How do I fix this?

Casual Listener

Plan Free Country   Device (Samsung Galaxy J7) Operating System (Android 8.1.0)   My Question or Issue The other day I was able to change the order of songs in a playlist, but aft...

shredder002

Casual Listener

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Local files

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid 8 My Question or IssueHello. I can't add local files to play in Spotify. Adding local files option is not available. Help me.

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android 8   My Question or Issue Hello. I can't add local files to play in Spotify. Adding local files option is n...

osornios

Spotify Star

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
  • 0 likes

Spotify stops playback, requires reconnection

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends experiencing the same issue.

Newbie

I use spotify on a Samsung Galaxy s9, and since the last update spotify will randomly stop playback and i have to turn off and on wifi/mobile data for it to start working again. I have a few friends ...

396 Views

0 replies

2 likes

  • 396 Views
  • 0 replies
  • 2 likes

Android/Samsung power management

Spotify was the first but the competition is more than emerging. You need to solve this. I am a premium accountSpotify randomly quits working in my phone. I'm a computer scientist so I know exactly what's happening. It has everything to do with andro...

Casual Listener

Spotify was the first but the competition is more than emerging. You need to solve this.  I am a premium account Spotify randomly quits working in my phone.  I'm a computer scientist so ...

469 Views

0 replies

0 likes

Android
power management
  • 469 Views
  • 0 replies
  • 0 likes

Why is this app so HORRIBLY SLOW???

PlanPremiumCountryBrazilDeviceMoto X PlayOperating SystemAndroid 7.1.2 Nougat My Question or IssueI can't wrap my head around how HORRIBLE the Android app is. It takes AN ETERNITY to do ANYTHING in it, including playing/pausing songs, downloading, se...

Casual Listener

Plan Premium Country Brazil Device Moto X Play Operating System Android 7.1.2 Nougat   My Question or Issue I can't wrap my head around how HORRIBLE the Android app is. It takes AN ETE...

513 Views

0 replies

2 likes

  • 513 Views
  • 0 replies
  • 2 likes

I can't share music

PlanPremiumCountryBrazilDeviceXiaomi Redmi 6Operating SystemAndroid Pie My Question or IssueTouching the three dots stops the application and no longer responds

Casual Listener

Plan Premium Country Brazil Device Xiaomi Redmi 6 Operating System Android Pie   My Question or Issue Touching the three dots stops the application and no longer responds

Luan

Spotify Star

602 Views

3 replies

0 likes

  • 602 Views
  • 3 replies
  • 0 likes

Playback will not launch in geolcations where phone is unlocked

PlanFamily PremiumCountryUSDeviceOnePlus 7 Pro Model GM1915Operating SystemAndroid 9Oxygen OS 9.5.11GM31CBSpotify Version 8.5.30.579My Question or IssueI've noticed playback in my car does not function at work or at home. My first thought was low str...

Casual Listener

Plan Family Premium Country US Device OnePlus 7 Pro Model GM1915 Operating System Android 9 Oxygen OS 9.5.11GM31CB Spotify Version 8.5.30.579 My Question or Issue I've noticed playback in ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Shuffle all offline music

PlanPremiumCountryCzech republicDeviceHonor 9Operating SystemAndroid 9 My Question or IssueI just migrated from Deezer and during 3 days I was not able to find such a basic function like shuffle all offline music. Can somebody please give me some hin...

Newbie

Plan Premium Country Czech republic Device Honor 9 Operating System Android 9   My Question or Issue I just migrated from Deezer and during 3 days I was not able to find such a basic f...

Luan

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! Paste into search no longer working

PlanPremiumCountryUKDeviceSony XZ3Operating SystemAndroid 10 My Question or Issue When attempting pasting into the search bar on the Android app, it comes up with "Autofill" rather than "Paste". If I choose this, I'm given a choice of various saved p...

Casual Listener

Plan Premium Country UK Device Sony XZ3 Operating System Android 10   My Question or Issue   When attempting pasting into the search bar on the Android app, it comes up with "Aut...

Luan

Spotify Star

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Spotify crashing anytime I click on menu icon

premium, usa DeviceUMIDIGI A5proOperating SystemAndroid Version 9 My Question or Issue:Anytime I click on the 3 vertical periods...To access options like add to playlist or go to artist page, spotify crashes. Its been this

Visitor

premium, usa   Device UMIDIGI  A5pro Operating System Android Version 9   My Question or Issue: Anytime I click on the 3 vertical periods . . . To access options like add ...

Luan

Spotify Star

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

I can't log in on andriod tv

I need help, I installed/re-installed spotify on you andriod tv details below I can't get the pin to pair an I also cannot log in with my email and password. I'm really running out of ideas When I try and start my phone to pair it that way, it detect...

Visitor

I need help, I installed/re-installed spotify on you andriod tv details below   I can't get the pin to pair an I also cannot log in with my email and password.   I'm really running out ...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

voice search in galaxy watch active 2 doesn´t works in standalone mode

PlanpremiumCountryMexicoDevicegalaxy watch active 2Operating Systemtizen 4.0.0.7 My Question or Issuehi, does anyone know why my galaxy watch active 2 voice search don´t works when im in standalone mode?? . when i pick SEARCH the watch says ¨tap and ...

Visitor

Plan premium Country Mexico Device galaxy watch active 2 Operating System tizen 4.0.0.7   My Question or Issue hi, does anyone know why my galaxy watch active 2 voice search don´t work...

911 Views

0 replies

0 likes

galaxy watch active 2
Voice Search
  • 911 Views
  • 0 replies
  • 0 likes

Spotify Stops Randomly

Plan: PremiumCountry: USA DeviceNote10+Operating SystemAndroid Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of the fixes are helping. This started about a week ago I think. I will be streaming to my chr...

Casual Listener

  Plan: Premium Country: USA   Device Note10+ Operating System Android   Spotify stops randomly on both my phone and my wife's phone. Ive searched the issue but none of t...

NetGurl84

Casual Listener

1982 Views

2 replies

1 likes

  • 1982 Views
  • 2 replies
  • 1 likes

Downloaded music deleted after some minutes

PlanPremium FamilyCountryGermanyDeviceHuawei P9 / Honor 5COperating System(Android 7/8/9) My Question or IssueHi, i've a Problem with one of the accounts of my family premium pack.If the account download some music it is marked as downloaded. After s...

Newbie

Plan Premium Family Country Germany Device Huawei P9 / Honor 5C Operating System (Android 7/8/9)   My Question or Issue Hi,    i've a Problem with one of the accounts of my...

Luan

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Deleting a song is now a pain in the **bleep**

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBefore the new update, I could easily delete a song while it was playing. I could just edit t...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Before ...

ardacebi

Composer

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

New Update Ruins Chromebook Android App - Must have premium to play?

PlanFreeCountryUSDeviceChromebook, Android, Web Player My Question or IssueThe new Spotify update requires me to have premium to play the android app without shuffle play, when this was never the case previously and I was able to play any song I want...

Casual Listener

Plan Free Country US Device Chromebook, Android, Web Player   My Question or Issue The new Spotify update requires me to have premium to play the android app without shuffle play, when t...

ardacebi

Composer

755 Views

1 replies

2 likes

  • 755 Views
  • 1 replies
  • 2 likes