Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9 My Question or IssueI've had my Google Pixel 3a for a few months now, and I cannot share my current song to my Instagram story. When I click "share" the only Instagram option is to s...
Plan Premium Country USA Device Google Pixel 3a Operating System Android 9 My Question or Issue I've had my Google Pixel 3a for a few months now, and I cannot share my current song t...
Visitor
503 Views
1 replies
2 likes
Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more time, I've also liked and disliked some song regular...
Hi. I use free plan (Pocophone F1 - Android 9.0 - Poland). It looks weird. My daily mixes doesn't want to update. I've tried all suggestions (clear cache, memory, uninstall and install app one more t...
Community Legend
380 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...
Plan Premium Country United Kingdom Device OnePlus 6t Operating System (Android Pie) My Question or Issue Hello all, So got a new phone today to replace my Nok...
Casual Listener
5732 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating System8.0.0 My Question or IssueMy Podcasts haven't updated in a few days on my Android app. They are however updating on desktop and on PS4. This happened about a week a go, and after a few d...
Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System 8.0.0 My Question or Issue My Podcasts haven't updated in a few days on my Android app. They are however updati...
Casual Listener
4585 Views
6 replies
2 likes
PlanPremiumCountrySGDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueWhy are some somg that i would want to seach for not available??? Is it beacuae it is country restriced or is it that they do not have the song as i am dissapointed...
Plan Premium Country SG Device Samsung Galaxy 8 Operating System Android My Question or Issue Why are some somg that i would want to seach for not available??? Is it beacuae it is co...
Not applicable
1189 Views
4 replies
0 likes
Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7
Since the (or a) update, the possibilty to shuffle all songs seems gone? Is this coming back, or am i overlooking something? thnx! david Spotifiy Premium Netherla...
439 Views
0 replies
1 likes
PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...
Plan Premium Country IE / UK Device Desktop Operating System Windows 10 My Question or Issue When searching for a song within a playlist (Ctrl + F) you can normally search fo...
334 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
345 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S8My Question or IssueHi,I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wondering how much battery it will use up a day?Thanks!
Plan Premium Country United Kingdom Device Samsung Galaxy S8 My Question or Issue Hi, I was just wondering how much battery spotify uses? I am planning on going on a roadtrip and I was wonder...
Visitor
6681 Views
2 replies
0 likes
PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...
Plan Premium Country netherlands/spain Device (Samsung Galaxy Note 8 Operating System (Android Oreo.) My Question or Issue Yesterday, while on holiday, i updated the app...
Casual Listener
460 Views
1 replies
0 likes
PlanPremiumCountryBrazil but speaks english better than a Teacher lolDeviceAndroid 7.0Operating SystemAndroid? My Question or IssueHello! I was about to erase the data from my Spotify when i Saw the warning:THIS WILL DELETE ALL YOUR DATA FROM THE APP...
Plan Premium Country Brazil but speaks english better than a Teacher lol Device Android 7.0 Operating System Android? My Question or Issue Hello! I was about to erase the dat...
Spotify Legend
2695 Views
3 replies
0 likes
PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...
Plan Free/Premium Country Us Device lg g6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
261 Views
0 replies
0 likes
So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough the lock screen or the buttons on my headset. Pausi...
So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough ...
356 Views
0 replies
1 likes
Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie
Após a atualização não tenho mais a playlist com todas as músicas. Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. Plan Premium Country Brasil...
269 Views
0 replies
0 likes
Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...
Hi All, I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For...
776 Views
0 replies
3 likes
PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...
Plan Premium Country Sweden Operating System Wear Os My Question or Issue Hi! When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotatin...
578 Views
0 replies
1 likes
PlanFree/PremiumCountryRomaniaDeviceAndoridOperating SystemAndroidMy Question or IssueEverytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled, but same.
Plan Free/Premium Country Romania Device Andorid Operating System Android My Question or Issue Everytime when I open the spotift, it request to log in. I have uninstalled it and reinstalled,...
Community Legend
620 Views
1 replies
0 likes
Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...
Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...
333 Views
0 replies
1 likes
PlanPremiumCountrySingaporeDeviceSamsung Galaxy Note 9Operating SystemAndroid 9My Question or IssueMusic keeps pausing when phone sleeps. After playing, it randomly pauses as well. Please help!
Plan Premium Country Singapore Device Samsung Galaxy Note 9 Operating System Android 9 My Question or Issue Music keeps pausing when phone sleeps. After playing, it randomly pauses as well. ...
Community Legend
2120 Views
3 replies
4 likes
My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...
My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...
844 Views
0 replies
0 likes
