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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561169 Views

78 replies

3 likes

  • 561169 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463077 Views

575 replies

39 likes

Account
Free
  • 463077 Views
  • 575 replies
  • 39 likes

"You are listening on" pop-up when listening on Alexa and remote control from Android

My Question or IssueDear Community,When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the playback from Android app. This occurs when I change f...

Casual Listener

My Question or Issue Dear Community, When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Solved!! Show unplayable songs doesn't work

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on the web player as well? For example I can still scrobble from the...

Casual Listener

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album.   Also, will this setting work on th...

greyelf

Casual Listener

1249 Views

1 replies

0 likes

Android 6.0.1
  • 1249 Views
  • 1 replies
  • 0 likes

Crashes using android app as remote for WINDOWS 10

PlanPremiumCountryGermanyDeviceSony Phone and Microsoft SurfaceOperating SystemAndroid and Windows 10 My Question or IssueSpotify is running on both the Surface as an the Phone and I chose to play the music over the surface since my speakers are conn...

Visitor

Plan Premium Country Germany Device Sony Phone and Microsoft Surface Operating System Android and Windows 10   My Question or Issue Spotify is running on both the Surface as an the Pho...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Bug] Pull-down notification does not properly show whether a song is liked or not

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueWhen I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the currently playing song. There is a heart to the left of the player controls ...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android 9   My Issue When I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the ...

Guido

Spotify Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Synchronisation ios/smartphone

Bonjour,Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile.Comment puis je régler ce problème?Merci

Visitor

Bonjour, Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile. Comment puis je régler ce problème? Merci   

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Fix this problem!!

PremiumCountryUSDeviceGalaxy note 10+Operating SystemAndroid 9 My Question or IssueThis is the 5th time this has happened I'm am randomly logged out of my account (no I didn't accidentally log myself out) then can't log back in because it was set to ...

Visitor

Premium Country US Device Galaxy note 10+ Operating System Android 9   My Question or Issue This is the 5th time this has happened I'm am randomly logged out of my account (no I didn't ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Spotify won't open

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think of, reinstalled, changed password, cleared cashe, an...

Visitor

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think o...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

I dont share songs on instagram stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhen I try to share some song I don't see the Instagram Stories option,help me please? I connected to spotify via facebook. Please help me.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue When I try to share some song I don't see the Instagram Stories option,help me p...

342 Views

0 replies

1 likes

  • 342 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify keeps redownloading my songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

Regular

Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...

Harshallo

Regular

1548 Views

5 replies

3 likes

  • 1548 Views
  • 5 replies
  • 3 likes

How to view songs by date?

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can view recently added songs? Or is there any convenient ...

Newbie

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can vie...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Annoying familiy account ads for premium users

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

Music Fan

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

OneByBoo

Roadie

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs downloaded from Youtube work on Spotify app for laptop but not mobile

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. Some songs will transfer over to my mobile app, but i...

Regular

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. So...

ErikaMoon

Casual Listener

28201 Views

13 replies

3 likes

  • 28201 Views
  • 13 replies
  • 3 likes

Issues with random pausing when locking screen/inactivity

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10 (SM-G973FOperating SystemAndroid 9 My Question or IssueEarlier this summer i had big issues with spotify pausing after aprox. one minute. When pressing lock button to wake up the screen the music would...

Visitor

Plan Premium Country Norway Device Samsung Galaxy S10 (SM-G973F Operating System Android 9   My Question or Issue Earlier this summer i had big issues with spotify pausing after aprox....

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Huawei mate 10 pro - stopped playing by display off

As soon as the display is off, the music is also off.In lock screen it playing the music again.Not so with google music, that works fine. Plan: FreeCountry: GermanyDevice: Huawei mate 10 proAndroid Version: 9

Casual Listener

As soon as the display is off, the music is also off. In lock screen it playing the music again. Not so with google music, that works fine.   Plan: Free Country: Germany Device: ...

tachyonicman

Casual Listener

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fast Forward (not skip).

PlanFree/PremiumCountryCanada Operating System Galaxy S9+Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Rewind to Spotify for Android?

Roadie

Plan Free/Premium Country Canada      Operating System   Galaxy S9+ Oreo 8.0    My Question or Issue   Is it possible to add Fast Forward & Fast Re...

Guido

Spotify Legend

25690 Views

3 replies

5 likes

  • 25690 Views
  • 3 replies
  • 5 likes

Random songs skipping

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so far is King Gizzard and The Lizard Wizard with certai...

Regular

So this is a recent problem I've been having, random songs by certain artists keep skipping. One second will play and then the entire song is skipped, the only artist I've seen this happen with so fa...

OneByBoo

Roadie

1415 Views

1 replies

0 likes

  • 1415 Views
  • 1 replies
  • 0 likes

Android App Doesn't Stay Signed In - Losing All Offline Music Every Time. Sick Of It.

PREMIUMUKANDROID My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to download one small playlist on the gyms crappy free wifi. Went up to gy...

Casual Listener

PREMIUM UK ANDROID    My SD card became corrupt so I lost all of my offline music. Finally loaded 3000 songs for offline on to new SD card. Go to gym. It had signed me out. Managed to d...

osornios

Spotify Star

891 Views

1 replies

0 likes

Android
signed out
  • 891 Views
  • 1 replies
  • 0 likes

It is too difficult to give feedback

PlanPremium familyCountryMalaysia DeviceMate 20 proOperating System Android Oreo My Question or IssueHello I just spent 10 minutes trying to get help with a frustrating issue on spofity. I tried last when the issue happened last month as well, but I ...

Casual Listener

Plan Premium family Country Malaysia  Device Mate 20 pro Operating System  Android Oreo   My Question or Issue Hello   I just spent 10 minutes trying to get help ...

osornios

Spotify Star

1273 Views

1 replies

2 likes

Feedback
Help
support
  • 1273 Views
  • 1 replies
  • 2 likes

Song's options

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playing and i can't stop it or play next song. I tried u...

Visitor

When i click options song it didn't work, screen getting a little bit darker and that's all and i must go away and remove all apps witch i use because even if i close spotify app music is still playi...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Bluetooth controls not working for JVC KD-X340BTS

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemAndroid Oxygen My Question or IssueThe Bluetooth controls skip/pause do not work for my car stereo. I tried another music streaming platform Google play music and it works perfectly. I have tried r...

Casual Listener

Plan Premium Country U.S. Device OnePlus 6 Operating System Android Oxygen   My Question or Issue The Bluetooth controls skip/pause do not work for my car stereo. I tried another ...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes