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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107449 Views

26 replies

3 likes

  • 107449 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571552 Views

79 replies

3 likes

  • 571552 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Notification Tray Issues

PlanPremiumCountryUS DeviceSamsung Galaxy S10+ Operating SystemAndroid 9.0One UI 1.1 My Question or IssueThe heart icon or dislike in the notification drawer no longer works. It doesn't add the song to my library, nor it like or dislike the song.

Visitor

Plan Premium Country US   Device Samsung Galaxy S10+   Operating System Android 9.0 One UI 1.1   My Question or Issue The heart icon or dislike in the notification drawer ...

ardacebi

Composer

880 Views

1 replies

1 likes

  • 880 Views
  • 1 replies
  • 1 likes

Music regularly stops playback when listening to downloaded tracks

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueWhen playing downloaded tracks from my likes songs playlist it will randomly pause song for 2-20 seconds. Happens every time I try to listen to music. My ap...

Visitor

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue When playing downloaded tracks from my likes songs playlist it will randomly pau...

ardacebi

Composer

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Spotify start pausing at random times when it's on standby (Samsung Galaxy s8)

As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phone (I don't even have to unlock it) it immediately s...

Newbie

As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phon...

ardacebi

Composer

1574 Views

1 replies

0 likes

  • 1574 Views
  • 1 replies
  • 0 likes

Offline Content order

PlanPremiumCountryGermanyDeviceSony Xperia Xz2 CompactOperating SystemAndroid 9App Version8.5.29. 828 My Question or IssueHey Guys,the order of my downloaded playlists and albums in offline mode switched from top to bottom. So it shows all artists fr...

Visitor

Plan Premium Country Germany Device Sony Xperia Xz2 Compact Operating System Android 9 App Version 8.5.29. 828   My Question or Issue Hey Guys, the order of my downloaded playlists ...

ardacebi

Composer

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

I can't share music to Instagram story

I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same. PlanPremiumCountryThailandDeviceSamsung Galaxy Note 10Operating SystemAndroid Pie(9) My Question...

Visitor

I can't share music to Instagram story. The icon Instagram story on share page on app, it doesn't appear. Even though I put more, it doesn't appear same.    Plan Premium Country Th...

ardacebi

Composer

1285 Views

1 replies

1 likes

instagram story
  • 1285 Views
  • 1 replies
  • 1 likes

Solved!! No Back Button on Android lock Screen? Why????

Why does the Andriod app not have a song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unlock your phone and use the widget to go back? This is amazi...

Music Fan

Why does the Andriod app not have a  song 'Back' Button on the lock screen? Currently it only has a 'Forward' Button, which means if you want to repeat the last song on the go, you have to unloc...

Keithkeith504

Casual Listener

12177 Views

14 replies

3 likes

  • 12177 Views
  • 14 replies
  • 3 likes

Superuser Contribution Não consigo ouvir o artista no Spotify

Eu uso o Spotify no computador e no celular (Motorola G5S Android 8.1.0), possuo assinatura Premium e consigo ouvir todas as bandas e músicas que gosto, menos a banda "Sabaton". Não importa o quanto eu tente, não consigo ouvir uma única música da ban...

Newbie

Eu uso o Spotify no computador e no celular (Motorola G5S Android 8.1.0), possuo assinatura Premium e consigo ouvir todas as bandas e músicas que gosto, menos a banda "Sabaton".   Não importa ...

Petya

Community Legend

3854 Views

2 replies

4 likes

  • 3854 Views
  • 2 replies
  • 4 likes

Songs will stop playing randomly.

My Issue/ Problem: There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely random. Music sometimes comes back on when I open my phone up...

Casual Listener

My Issue/ Problem:   There will be like a day where you can listen without any issues. Then the next day, you can't make it through a song without stopping 20 times. The stops are completely r...

chibears198534

Casual Listener

907 Views

2 replies

1 likes

Random stopping of music
  • 907 Views
  • 2 replies
  • 1 likes

Android 10 audio glitches

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel XLOperating SystemAndroid 10 (QP1A.190711.020) My Question or IssueSpotify version: 8.5.24.762 Hi,I'm having issues now that my device has upgrade to Android 10. I hear glitches/audio drop outs every...

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel XL Operating System Android 10 (QP1A.190711.020)   My Question or Issue Spotify version: 8.5.24.762   Hi, I'm having iss...

willprice94

Casual Listener

2991 Views

7 replies

4 likes

  • 2991 Views
  • 7 replies
  • 4 likes

APK.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanielTham

Composer

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Download Post Issue

PlanPremiumCountryBrazilDeviceMoto G5s PlusOperating System Android 9.0My Question or Issue My problem is, every time the download comes out,I've never seen a program fail so much in life to do it like spotify!Every time spotify pulls out the downloa...

Newbie

Plan Premium Country Brazil Device Moto G5s Plus Operating System   Android 9.0 My Question or Issue   My problem is, every time the download comes out, I've never seen a p...

Luan

Spotify Star

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Audio out via USB on Android 10

Plan: Premium FamilyDevice: Pixel 2, Pixel 2 XLOS: Android 10, BuildQP1A.191005.007.A1My Question or IssueOver the past few weeks, USB-C audio out has been causing major headaches for both mine and my wife's devices. Both seem to be occurring in the ...

Roadie

Plan: Premium Family Device: Pixel 2, Pixel 2 XL OS: Android 10, BuildQP1A.191005.007.A1 My Question or Issue Over the past few weeks, USB-C audio out has been causing major headaches for both ...

1637 Views

0 replies

1 likes

  • 1637 Views
  • 0 replies
  • 1 likes

Spotify Connect broken for albums

PlanPremiumCountryGermany DeviceSamsung A5Operating SystemAndroid 8.0.0 My Question or IssueSince a couple of days, the Connect feature won't connect to my remote devices when selecting an album while playlists do connect normally. This happens with ...

Music Fan

Plan Premium Country Germany   Device Samsung A5 Operating System Android 8.0.0   My Question or Issue Since a couple of days, the Connect feature won't connect to my remote devi...

613 Views

0 replies

1 likes

Connect
  • 613 Views
  • 0 replies
  • 1 likes

Can't play recently played neither saved artists

PlanPremiumCountryLatviaDevice(Sony Xperia )Operating System(Android) My Question or IssueI'm trying to play recently played or saved artists, but the page shows that: "You have no playable songs by "Artist". Go to settings to show unplayable songs. ...

Casual Listener

Plan Premium Country Latvia Device (Sony Xperia ) Operating System (Android)   My Question or Issue I'm trying to play recently played or saved artists, but the page shows that: &nbsp...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Message no connection

PlanFree/PremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueSpotify continues to indicate that there is no connection while re-installation works so that I can download lists. And then again the same error. Re-ins...

Casual Listener

Plan Free/Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue Spotify continues to indicate that there is no connection while re-installati...

Marthine

Casual Listener

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Bug - Last played Songs are not able to play via Connect

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings.... But, the problem was easy. Via the Android App when i want to play a song thrue connect and using the "...

Regular

I was wondering, why many Songs, mostly included in Albums, are not playable thrue Connect. I have resetet my hole network, reinstal, bootings....   But, the problem was easy. Via the Android ...

silversunny

Music Fan

817 Views

1 replies

1 likes

Android
Connect
  • 817 Views
  • 1 replies
  • 1 likes

Spotify closes when taking a picture

PlanPremiumCountryFinlandDeviceHuawei Honor 10Operating SystemAndroidMy Question or IssueWhy does my Spotify crash every time I take a picture with the phone's camera? (It doesn't do this while shooting a video. The music continues after I stop recor...

Casual Listener

Plan Premium Country Finland Device Huawei Honor 10 Operating System Android My Question or Issue Why does my Spotify crash every time I take a picture with the phone's camera? (It doesn't d...

Systemet

Casual Listener

2189 Views

2 replies

1 likes

  • 2189 Views
  • 2 replies
  • 1 likes

Superuser Contribution After latest update I can't skip songs on Spotify android version 8.5.26.1031

PlanPremiumCountrySingapore DeviceSony XZ Premium G8142Operating SystemAndroid 9 built 47.2.A.10.107 My Question or IssueSince my last update I can't skip songs, Please have a look at how it used to be before the update and after the update.Obviously...

Casual Listener

Plan Premium Country Singapore   Device Sony XZ Premium  G8142 Operating System Android 9 built 47.2.A.10.107   My Question or Issue Since my last update I can't skip songs,...

Petya

Community Legend

1851 Views

2 replies

0 likes

  • 1851 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿A qué calidad se reproduce una canción que tengo descarga y al mismo tiempo estoy conectado a Wifi?

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduzco la canción se reproduce en calidad normal o en c...

Casual Listener

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduz...

Petya

Community Legend

1127 Views

1 replies

0 likes

Calidad
calidad muy alta
descarga
reproducción
sin conexión
wifi
  • 1127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error sincronización archivos ocultos

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el por qué de ese "esperando a descargar"Por cierto lo d...

Visitor

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el po...

Petya

Community Legend

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
  • 0 likes