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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Cannot select songs from phone when connected to desktop

PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...

Newbie

  Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue   When connected to my desktop (listening on computer/controlling through phone) I can n...

bre808eze

Casual Listener

1298 Views

3 replies

0 likes

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Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

601 Views

0 replies

1 likes

  • 601 Views
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  • 1 likes

Low Volume in Android

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...

Composer

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...

373 Views

0 replies

0 likes

dB levels
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Playlist folders created/organised on desktop mixed up on android phone app

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueI've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised them, my playlist folders on my phone app don't match. It's not that the...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue I've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised ...

corrcorr

Casual Listener

1005 Views

4 replies

3 likes

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Superuser Contribution The Downloaded Songs stay for OFFLINE USE only for 24 hours

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium). The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. Every morning, all the songs are removed and downloaded through WiFi au...

Newbie

Hi, I own a Samsung M30 mobile with the latest software and using the latest Spotify app (premium).    The issue is that the Downloaded Songs stay for OFFLINE USE only for 24 hours. ...

Petya

Community Legend

523 Views

1 replies

0 likes

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Album Art not shoeing on car multimedia for Android

PlanPremiumCountryIsraelDeviceSamsung Galaxy s10Operating SystemAndroid 9 My Question or IssueHi,I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage) multimedia via bluetooth.I cannot see album cover of the song that I'm liste...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy s10 Operating System Android 9   My Question or Issue Hi, I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage...

ShaySalomon

Casual Listener

3220 Views

3 replies

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Superuser Contribution Cuenta premium en mi PC pero no en mi Moto Z2 Force

PlanPremiumCountryMéxicoDeviceMoto Z2 ForceOperating System(Android 8.0.0) My Question or IssueActive en mi PC el plan PREMIUM, me conecto con mi cuenta de Facebook, en mi PC todo funciona bien con todas las caracteristicas Premium. Instale en mi Mot...

Newbie

Plan Premium Country México Device Moto Z2 Force Operating System (Android 8.0.0)   My Question or Issue Active en mi PC el plan PREMIUM, me conecto con mi cuenta de Facebook, en ...

Daisy

Spotify Legend

607 Views

1 replies

0 likes

android 8.0.0
Moto Z2 Force
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Superuser Contribution Terrible performance on Android

PlanPremiumCountryUSA Device(Samsung Galaxy 8 plus)Operating System(Android 9) My Question or IssueIs anyone experiencing a terrible slowness sometimes using Spotify app in Android? By slowness I mean: search and click on a song to have it played, it...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 8 plus) Operating System (Android 9)   My Question or Issue Is anyone experiencing a terrible slowness sometimes using Spot...

Petya

Community Legend

3163 Views

3 replies

8 likes

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How to download all saved albums

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just remove the checkmark and they would be gone. with the ...

Regular

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just rem...

2579 Views

0 replies

14 likes

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Superuser Contribution Google Cast as nearby device..... everywhere

A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn't show up in my spotify. Also, she does not own a ...

Newbie

A friend of mine has a very strange problem. In her connect to a device near you, there is always a Google Cast showing up. First we thought that it was a nearby device but while I was there, it didn...

aVoc

Newbie

3679 Views

7 replies

3 likes

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Superuser Contribution Cannot hide songs

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueWhen saving a new album from an artist it no longer has the songs already "liked" and I have to go through and "like" each song one by one. Inversely any songs that...

Casual Listener

Plan Premium Country USA Device Google Pixel 3a Operating System Android   My Question or Issue When saving a new album from an artist it no longer has the songs already "liked" and I ...

Katerina

Spotify Legend

4050 Views

4 replies

1 likes

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Superuser Contribution Android App stürzt ab

Hallo zusammen,seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann.Ich habe sie bereits deinstalliert, Cache gelöscht etc...

Visitor

Hallo zusammen, seit gestern kann ich meine Spotify App nicht starten. Sie stürzt eigentlich sofort nach dem öffnen wieder ab. Es erscheint kurz der gräuliche Hintergrund der App und das wars dann. ...

Petya

Community Legend

2051 Views

1 replies

0 likes

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"Your library" library doesn't show followed podcast pages anymore

Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...

Casual Listener

Spotify current update has removed the option to see the podcast you follow  and so far I can't even find this option anywhere for the podcasts which I follow  Plan Free/Premium Country ...

275 Views

0 replies

0 likes

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Long loading times while loading playlists

PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...

Casual Listener

Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1)   My Question or Issue Hello Spotify,   When I want to listen to music and show my ...

440 Views

0 replies

0 likes

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Delete Song in Playlist when Listening

PlanFree/PremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1.0) My Question or IssueHello Spotify,In the Spotify App is the function for deleting Tracks when listening in the playlist missing. I can only remove tracks wh...

Casual Listener

Plan Free/Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1.0)   My Question or Issue Hello Spotify, In the Spotify App is the function for delet...

Ottomannen

Casual Listener

2141 Views

3 replies

13 likes

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Can't remove downloaded songs

PlanPremiumCountryUSADeviceMoto Go PowerOperating SystemAndroid 9 My Question or Issue I would like to delete some songs that I downloaded phone without removing them from my library. If each song on an album is downloaded, but the album itself isn't...

Visitor

Plan Premium Country USA Device Moto Go Power Operating System Android 9   My Question or Issue   I would like to delete some songs that I downloaded phone without removing them ...

430 Views

0 replies

0 likes

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Liked Songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9+Operating SystemOne UI My Question or IssueI'm not a huge fan of the new "liked songs" system.When i download full albums, they don't show up in that playlist, so i would need to like every song on it'...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S9+ Operating System One UI   My Question or Issue I'm not a huge fan of the new "liked songs" system. When i download full albums, ...

551 Views

0 replies

2 likes

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Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

Visitor

Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...

coopermaggy

Newbie

3108 Views

5 replies

7 likes

Samsung
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Old Library View

PlanPremiumCountryMexicoDeviceHuawei P10 PlusOperating SystemAndroid PieMy Question or IssueSince i hate the new library view.Can someone tell me What was the LAST version using the previous library view so i can downgrade please

Regular

Plan Premium Country Mexico Device Huawei P10 Plus Operating System Android Pie My Question or Issue Since i hate the new library view. Can someone tell me What was the LAST version using t...

roastedcashews

Casual Listener

1552 Views

11 replies

1 likes

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  • 11 replies
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Back button not available on headset or wear OS

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueWhen listening to music, the back button is disabled on both bluetooth headset and the wear OS controls when listening to either the first song in the playlis...

Visitor

Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue When listening to music, the back button is disabled on both bluetooth headset and...

243 Views

0 replies

0 likes

  • 243 Views
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