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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115187 Views

27 replies

4 likes

  • 115187 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231585 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231585 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591026 Views

79 replies

3 likes

  • 591026 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485547 Views

580 replies

42 likes

Account
Free
  • 485547 Views
  • 580 replies
  • 42 likes

Controls in notification tray no longer present

PlanPremiumDeviceNote 8My Question or IssueI used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried uninstalling and reinstalling Spotify, as well as checking all permission...

Casual Listener

  Plan Premium Device Note 8 My Question or Issue I used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried unin...

Luan

Spotify Star

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

When casting, Spotify either fails to connect or plays on the phone AND the cast device

PlanPremium FamilyCountryUK DeviceSony Xperia XZ2Operating SystemAndroid 9 Hi,This is a recent issue.When casting from my phone (Sony Xperia XZ2 on Android 9) Spotify either fails to connect or if it does connect, it plays in teh phone as well as the...

Newbie

  Plan Premium Family Country UK   Device Sony Xperia XZ2 Operating System Android 9   Hi, This is a recent issue. When casting from my phone (Sony Xperia XZ2 on Android 9...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium doesn't update recent shortcuts on home screen (Nova Launcher Prime)

PlanPremiumCountryPolandDeviceXiaomi Redmi 7AOperating SystemAndroid 9My Question or IssueOn Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the Spotify Icon (screen 1). After changing to Premium, the recent listen...

Regular

Plan Premium Country Poland Device Xiaomi Redmi 7A Operating System Android 9 My Question or Issue On Spotify Free I could create shortcuts on my home screen (screen 2) by long pressing the ...

Luan

Spotify Star

4538 Views

5 replies

0 likes

Shortcut
  • 4538 Views
  • 5 replies
  • 0 likes

Offline Songs deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with SD-CardOperating SystemAndroid 9 My Question or IssueI just want to lonk on this thread because I think it got moved in Closed and I still have a problem and new Information to work with. https://...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8 with SD-Card Operating System Android 9   My Question or Issue I just want to lonk on this thread because I think it got moved in ...

Luan

Spotify Star

2216 Views

5 replies

1 likes

  • 2216 Views
  • 5 replies
  • 1 likes

[Android 10] Audio doesn't comply with system audio balancing.

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I've set up. It may have something to do with the fact that...

Newbie

I've set up audio balancing in my system accessibility settings because my AirPods are louder in the left. All other apps work fine, but Spotify refuses to play with the audio balancing that I'v...

Supratik

Visitor

1455 Views

1 replies

2 likes

Android 10
audio
  • 1455 Views
  • 1 replies
  • 2 likes

Solved!! Songs requested by voice always autoplay (even with Autoplay turned off)

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueWhen I'm in the car and I request a song via either Alexa or Google Assistant (both of which are on my phone), Spotify will continue playing music even afte...

Regular

Plan Premium Country United States Device Pixel 2 XL Operating System Android 10   My Question or Issue When I'm in the car and I request a song via either Alexa or Google Assistant (b...

-dreadpirate-

Regular

1791 Views

2 replies

1 likes

  • 1791 Views
  • 2 replies
  • 1 likes

Cannot unfollow a playlist

PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...

Visitor

Plan Premium Country Vietnam   Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue Recently, there is a playlist that I dont want anymore.   ...

Tajwar

Visitor

1059 Views

1 replies

2 likes

  • 1059 Views
  • 1 replies
  • 2 likes

Artist folder

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...

Regular

What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...

Luan

Spotify Star

603 Views

1 replies

1 likes

  • 603 Views
  • 1 replies
  • 1 likes

Bring back swipe to reveal artist

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...

Casual Listener

I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...

Luan

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Fullscreen lockscreen

PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...

Regular

Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...

Luan

Spotify Star

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Basic playlist sorting issue - Android TV

PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?

Newbie

Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0   My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...

534 Views

0 replies

2 likes

  • 534 Views
  • 0 replies
  • 2 likes

Favourite genres not updated

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.

Music Fan

My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop.    What is the reason. And I have never listened pop on my acco...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Spotify opens and plays by itself!

PlanPremiumCountryNLDeviceS8Operating SystemAndroid 9 My Question or IssueSpotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. However, this never happened to me until yesterday. It's extremely frustrati...

Casual Listener

Plan Premium Country NL Device S8 Operating System Android 9   My Question or Issue Spotify opens and plays by itself! I knew this was an issue before and that there was a fix for it. ...

Luan

Spotify Star

1478 Views

3 replies

1 likes

  • 1478 Views
  • 3 replies
  • 1 likes

All songs folder?

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Regular

None of the below information is required. Howdfever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

peanek

Visitor

13490 Views

15 replies

7 likes

  • 13490 Views
  • 15 replies
  • 7 likes

Spotify keeps downloading all playlists and all albums to my device

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage!I've tried to reset everything, but it does that over and over. I want to have only selected albums and playlists available offline! PlanPremiumDevicex...

Casual Listener

Spotify keeps dowloading all my albums and playlists to my device, eating almost all of my storage! I've tried to reset everything, but it does that over and over.    I want to have only...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

Superuser Contribution Car view: Keep the screen on

Car view: Keep the screen on Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving. Thank you

Casual Listener

Car view: Keep the screen on   Can you make this option available for us? Car view doesn't make sense if the screen turns off while we are driving.   Thank you  

eandonova

Casual Listener

4091 Views

4 replies

6 likes

  • 4091 Views
  • 4 replies
  • 6 likes

App crashes upon launch; typical troubleshooting methods not helping

PlanPremiumCountryUSADevicemoto x4Operating SystemAndroid 9 My Question or IssueWhen I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle for a second or two, then just gray screen for another second or two, then ...

Visitor

Plan Premium Country USA Device moto x4 Operating System Android 9   My Question or Issue When I try to launch Spotify app I get the gray screen with the big Spotify logo in the middle...

602 Views

0 replies

1 likes

  • 602 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify freezes when trying to share and a long etc.

PlanFree and PremiumCountry AllDeviceRedmi 6AOperating System(Android.)In my case the problem came when updating the Xiaomi miui 10.4 My Question or IssueThe app freezes when clicking the three dots, when trying to share a song, playlist, artist, etc...

Regular

Plan Free and Premium Country All Device Redmi 6A Operating System (Android.) In my case the problem came when updating the Xiaomi miui 10.4   My Question or Issue The app fre...

mikepro

Regular

1445 Views

4 replies

6 likes

  • 1445 Views
  • 4 replies
  • 6 likes

Superuser Contribution Playing music on other devices causes Android screen wake if the app is open

PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...

Newbie

Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0   My Question or Issue If the Android Spotify app is open, and music is played on another device on...

Katerina

Spotify Legend

1253 Views

2 replies

0 likes

Android
Behavior
UI
UX
  • 1253 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sony Xperia 1 not downloading songs

PlanPremium CountryUK DeviceSony Xperia 1 Operating SystemAndroid version 9 My Question or IssueI have just upgraded my phone to Sony Xperia 1, installed Spotify, but am unable to download any songs. Click on download for album or playlist and just s...

Visitor

Plan Premium   Country UK   Device Sony Xperia 1   Operating System Android version 9   My Question or Issue I have just upgraded my phone to Sony Xperia 1, installed...

youleeca

Visitor

1297 Views

3 replies

0 likes

Xperia 1
  • 1297 Views
  • 3 replies
  • 0 likes