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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1266 Views

0 replies

5 likes

  • 1266 Views
  • 0 replies
  • 5 likes

Cannot run on Samsung A40

PlanPremiumCountryCzech RepublicDeviceSamsung A40Operating SystemAndroid OreoMy Question or IssueHi,Spotify app cannot run in last few weeks on my phone. It keeps logging in but nothing happens. It only log and work in airplane mode (offline). I trie...

Casual Listener

Plan Premium Country Czech Republic Device Samsung A40 Operating System Android Oreo My Question or Issue Hi, Spotify app cannot run in last few weeks on my phone. It keeps logging in ...

Phayes71

Casual Listener

1780 Views

8 replies

0 likes

  • 1780 Views
  • 8 replies
  • 0 likes

Loud crackling noise Samsung A5

After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is quite inconvenient when I'm traveling.

Newbie

After the android update, a loud crackling noise is heard when I'm playing songs in Spotify on my Samsung A5 (2017). How can I fix this?!! I can't listen to music anymore on my phone, which is...

gserneels2

Newbie

15397 Views

4 replies

0 likes

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Superuser Contribution Clear Cache

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks

Newbie

I try to clear my cache but when I click on the button nothing's happening. The part "autres" never changes and it takes all of my space, wich doesn't allow me to download a lot of music. Thanks 

Petya

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
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Superuser Contribution Unfortunately, Spotify Has Stopped

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" notification over and over again. I've deleted the a...

Newbie

I know I know this question already answered but the solutions doesn't work for me. It was working fine but one day when I tried to open the app, it just stopped and I kept receiving that "stopped" n...

Petya

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share my spotify playlists on Intagram stories/feed. As an artist, I realy need this resourc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

reginafsmith

Newbie

1308 Views

11 replies

0 likes

Instagram
  • 1308 Views
  • 11 replies
  • 0 likes

Superuser Contribution Loading time and system running

Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop and more often than not can't use other programs on my pho...

Visitor

  Holy moley I spend so much time waiting for Spotify to start, reloading it, restarting my phone, uninstalling and reinstalling it, waiting for it to respond to changing songs or pause or stop...

Petya

Community Legend

417 Views

1 replies

1 likes

  • 417 Views
  • 1 replies
  • 1 likes

Superuser Contribution After I ask spotify to store in my SD, the card becames unrecognizable

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueAfter asking Spotify to store in my SD card, these becames unrecognizable and is asking for formatting.

Visitor

Plan Premium Country Argentina Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue After asking Spotify to store in my SD card, these becames unrecogniza...

Petya

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Notifications Pop Up on Lockscreen

PlanPremiumCountryUKDevicePocophone F1Operating SystemAndroid 9.0 My Question or IssueWhile listening to spotify through another device such as amazon alexa and the song finishes, spotify app decides to pop up a notification on my phone, the only sol...

Visitor

  Plan Premium Country UK Device Pocophone F1 Operating System Android 9.0   My Question or Issue While listening to spotify through another device such as amazon alexa and the s...

Petya

Community Legend

823 Views

1 replies

1 likes

  • 823 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify shuts down

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings bu...

Regular

Plan Premium Country Argentina  Device Xiaomi Redmi S2  Operating System Android 9 under MIUI 10   Spotify stops playing music and it happens every three or five minutes, ten ...

Petya

Community Legend

2680 Views

3 replies

1 likes

MIUI
Redmi
Xiaomi
  • 2680 Views
  • 3 replies
  • 1 likes

Superuser Contribution App crashes Huawey p30 lite

PremiumFranceHuawey p30 LiteAndroid 9 / EMUI 9.0.1.159 Hello The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I try to launch the app to be able to use other apps. Tried several uninstalls/instal...

Visitor

  Premium France Huawey p30 Lite Android 9 / EMUI 9.0.1.159   Hello  The Spotify app (from Google store) always crash, and slows down the phone. I must restart it everytime I tr...

Petya

Community Legend

2316 Views

1 replies

1 likes

  • 2316 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountryUSADeviceGalaxy 9 plusOperating SystemAnroid My Question or IssueMy music and podcasts keep pausing on my phone. I've uninstalled and reinstalled the app, my software is up to date

Visitor

  Plan Premium Country USA Device Galaxy 9 plus Operating System Anroid   My Question or Issue My music and podcasts keep pausing on my phone. I've uninstalled and reinstalled th...

Petya

Community Legend

922 Views

2 replies

1 likes

  • 922 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't share Story in Instagram

PlanPremiumCountryTurkey DeviceSamsung Galaxy A7 2017Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't share story on Instagram even though my app is the latest version please help me i can't solve this problem

Visitor

  Plan Premium Country Turkey  Device Samsung Galaxy A7 2017 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can't share story on Instag...

Petya

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Works on Phone but not on laptop

PlanPremiumCountryEnglandDeviceLaptopOperating SystemWindows 10 My Question or IssueI can access my account on the laptop and have recently gone to Premium whereas before I was using free. My playlists can't be accessed and it tells me to add songs e...

Visitor

Plan Premium Country England Device Laptop Operating System Windows 10   My Question or Issue I can access my account on the laptop and have recently gone to Premium whereas before I w...

Petya

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PLEASE ESCALATE: URI/URL Links Will Only Open In Shuffle Mode [Android Mobile]

PlanPremiumUSADevice(Samsung Galaxy 10+)Operating System( Android 9.0 Pie)Spotify version8.5.24.762 My Question or IssueSpotify mobile will only open URI links in shuffle mode. I've removed the cache,a dn uninstalled and reinstalled several times. Th...

Roadie

  Plan Premium USA Device (Samsung Galaxy 10+) Operating System ( Android 9.0 Pie) Spotify version 8.5.24.762   My Question or Issue Spotify mobile will only open URI links in s...

SpotyThrowbacks

Roadie

1759 Views

3 replies

0 likes

Bug or Update
links
shuffle
  • 1759 Views
  • 3 replies
  • 0 likes

How do you view the global ranking for artists on Spotify?

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able to see this, but nowadays I click on Lana's position...

Regular

Like, sure, you can view the WW position of an artist in their Profile Page if they're big enough and have a spot on the top, but how/where do you see the overall ranking? I think I used to be able t...

1344 Views

0 replies

1 likes

  • 1344 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify playing music on its own

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify version 8.5.3.716 My Question or IssueAbout 3 weeks ago I noticed Spotify would start randomly blasting music through my phone's speaker out of nowhere! Typically this wi...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie Spotify version 8.5.3.716   My Question or Issue About 3 weeks ago I noticed Spotify would start random...

Scifikimmi

Newbie

4320 Views

8 replies

3 likes

  • 4320 Views
  • 8 replies
  • 3 likes

Following Artist Bug

Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling the app, updating my phone and app, but to no avail....

Regular

Hello, I am a spotify premium member from the U.S. on the Samsung Galaxy S7. I am having an issue with following specific artists. I have tried fixing the issue by restarting my phone, reinstalling t...

Firesword007

Regular

994 Views

3 replies

0 likes

  • 994 Views
  • 3 replies
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Solved!! I want to import downloaded local song files to my Spotify app but newer songs don't show up

PlanPremiumCountryBrazil Device(Moto G 5SOperating SystemAndroid I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/show them in the "Import Songs" option from Settings, as if they don't exist alon...

Regular

Plan Premium Country Brazil  Device (Moto G 5S Operating System Android   I can't add any new local song files from my phone to the Spotify app because Spotify doesn't sync them/sh...

eltoch

Composer

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast / Web player (chrome) starts playing without being asked

Spotify PremiumCountrySwitzerlandDeviceSamsung Galaxy 5 NeoOperating SystemAndroid 6.0.1 My Question or IssueMy Spotify app keeps playing songs I've never heard on Chromecast (which I never used, I don't even know "where" (on which device) the songs ...

Visitor

Spotify Premium Country Switzerland Device Samsung Galaxy 5 Neo Operating System Android 6.0.1   My Question or Issue My Spotify app keeps playing songs I've never heard on Chromecast (...

Jls0923

Casual Listener

2341 Views

2 replies

0 likes

  • 2341 Views
  • 2 replies
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Superuser Contribution New Phone, Cant Access Playlists or Make New Ones

PlanPremiumCountryUnited States of AmericaDeviceLG G6Operating SystemAndroid My Question or IssueI just git my new phone, because I needed something compatible with my new diabetes equipment. I use spotify nonstop, and regularly make and edit playlis...

Visitor

Plan Premium Country United States of America Device LG G6 Operating System Android   My Question or Issue I just git my new phone, because I needed something compatible with my new di...

Xerophix

Casual Listener

937 Views

4 replies

0 likes

LG
LG G6
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  • 4 replies
  • 0 likes