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[Android] Long pressing or using three-dot menu hangs the app

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[Android] Long pressing or using three-dot menu hangs the app

Plan

Premium

Country

Poland

Device

Xiaomi Redmi 6

Operating System

Android 9 with MIUI 10.4.4

 

My Question or Issue

Long pressing any song/album/anything (or using the three dot icon) hangs the app.

Steps

  1. Open the app
  2. Navigate to any album or playlist
  3. Click the three-dot menu

Expected

  • Menu opens nicely and allows the user to choose actions such as adding to playlist

Actual

  • The menu does not show up. The user can't interact with the app in any way after that. Notification widget also stops working. The only way to reset the app is to clear it from recents and catche.

 

Doing a clean reinstall did not help with the problem. It's been a problem for the last 2 weeks or so, everything was working properly before that.

 

See the screenshot of the moment where the app hangs as well as the attached video

Screenshot_2019-11-10-10-39-22-512_com.spotify.music.jpg

Reply

Accepted Solutions
Marked as solution

Hi @Loqaritm

 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your vote there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

View solution in original post

1 Reply
Marked as solution

Hi @Loqaritm

 

Please, check this ongoing issue.

If that's something you're experiencing, make sure to add your vote there and provide all the information needed. That way you'll be notified with all the future updates on that case. 

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