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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111220 Views

26 replies

3 likes

  • 111220 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223760 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223760 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580970 Views

79 replies

3 likes

  • 580970 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478340 Views

577 replies

40 likes

Account
Free
  • 478340 Views
  • 577 replies
  • 40 likes

Spotify closes when taking a picture

PlanPremiumCountryFinlandDeviceHuawei Honor 10Operating SystemAndroidMy Question or IssueWhy does my Spotify crash every time I take a picture with the phone's camera? (It doesn't do this while shooting a video. The music continues after I stop recor...

Casual Listener

Plan Premium Country Finland Device Huawei Honor 10 Operating System Android My Question or Issue Why does my Spotify crash every time I take a picture with the phone's camera? (It doesn't d...

Systemet

Casual Listener

2197 Views

2 replies

1 likes

  • 2197 Views
  • 2 replies
  • 1 likes

Superuser Contribution After latest update I can't skip songs on Spotify android version 8.5.26.1031

PlanPremiumCountrySingapore DeviceSony XZ Premium G8142Operating SystemAndroid 9 built 47.2.A.10.107 My Question or IssueSince my last update I can't skip songs, Please have a look at how it used to be before the update and after the update.Obviously...

Casual Listener

Plan Premium Country Singapore   Device Sony XZ Premium  G8142 Operating System Android 9 built 47.2.A.10.107   My Question or Issue Since my last update I can't skip songs,...

Petya

Community Legend

1856 Views

2 replies

0 likes

  • 1856 Views
  • 2 replies
  • 0 likes

Superuser Contribution ¿A qué calidad se reproduce una canción que tengo descarga y al mismo tiempo estoy conectado a Wifi?

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduzco la canción se reproduce en calidad normal o en c...

Casual Listener

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduz...

Petya

Community Legend

1133 Views

1 replies

0 likes

Calidad
calidad muy alta
descarga
reproducción
sin conexión
wifi
  • 1133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error sincronización archivos ocultos

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el por qué de ese "esperando a descargar"Por cierto lo d...

Visitor

Como puedes observar, al querer sincronizar mis archivos ocultos se queda en "esperando para descargar", ya segui todos los pasos, desactive el firewall y todo, pero nada más no logro encontrar el po...

Petya

Community Legend

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Multiple issues/problems

PlanPremiumCountry USA DeviceSamsung Galaxy S9+Operating SystemWindows 10 My Question or IssueMy Karen-**bleep**-Fest to the Void:I love Spotify. I'm an avid spotify user. For YEARS now. BUT....What is up with the lagging???? And the mobile app just ...

Music Fan

Plan Premium Country USA   Device Samsung Galaxy S9+ Operating System Windows 10   My Question or Issue My Karen-**bleep**-Fest to the Void: I love Spotify. I'm an avid spotify u...

513 Views

0 replies

1 likes

Android
  • 513 Views
  • 0 replies
  • 1 likes

"You are listening on" pop-up when listening on Alexa and remote control from Android

My Question or IssueDear Community,When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the playback from Android app. This occurs when I change f...

Casual Listener

My Question or Issue Dear Community, When I play songs on an Alexa device, I keep having all the time a pop-up that says "You are listening on" *this particular device* while remote controlling the...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Solved!! Show unplayable songs doesn't work

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album. Also, will this setting work on the web player as well? For example I can still scrobble from the...

Casual Listener

Hi. I checked show unplayable songs under Settings > playback but I still can't see them. The song in question is Play Dead by Björk on her Debut album.   Also, will this setting work on th...

greyelf

Casual Listener

1280 Views

1 replies

0 likes

Android 6.0.1
  • 1280 Views
  • 1 replies
  • 0 likes

Crashes using android app as remote for WINDOWS 10

PlanPremiumCountryGermanyDeviceSony Phone and Microsoft SurfaceOperating SystemAndroid and Windows 10 My Question or IssueSpotify is running on both the Surface as an the Phone and I chose to play the music over the surface since my speakers are conn...

Visitor

Plan Premium Country Germany Device Sony Phone and Microsoft Surface Operating System Android and Windows 10   My Question or Issue Spotify is running on both the Surface as an the Pho...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Bug] Pull-down notification does not properly show whether a song is liked or not

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueWhen I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the currently playing song. There is a heart to the left of the player controls ...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android 9   My Issue When I'm on my homescreen with Spotify playing, I used to be able to swipe from the top, down to show the ...

Guido

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Synchronisation ios/smartphone

Bonjour,Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile.Comment puis je régler ce problème?Merci

Visitor

Bonjour, Les dossiers de playlist créés dans ios n'apparaissent pas correctement dans l'app mobile. Comment puis je régler ce problème? Merci   

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Fix this problem!!

PremiumCountryUSDeviceGalaxy note 10+Operating SystemAndroid 9 My Question or IssueThis is the 5th time this has happened I'm am randomly logged out of my account (no I didn't accidentally log myself out) then can't log back in because it was set to ...

Visitor

Premium Country US Device Galaxy note 10+ Operating System Android 9   My Question or Issue This is the 5th time this has happened I'm am randomly logged out of my account (no I didn't ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Spotify won't open

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think of, reinstalled, changed password, cleared cashe, an...

Visitor

I've been using spotify a ton for a couple months and got premium and about a week ago it randomly won't open. Whenever I try to open the app it instantly crashes. I've tried everything I can think o...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

I dont share songs on instagram stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhen I try to share some song I don't see the Instagram Stories option,help me please? I connected to spotify via facebook. Please help me.

Visitor

Plan Premium Country Turkey Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue When I try to share some song I don't see the Instagram Stories option,help me p...

349 Views

0 replies

1 likes

  • 349 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify keeps redownloading my songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

Regular

Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...

Harshallo

Regular

1578 Views

5 replies

3 likes

  • 1578 Views
  • 5 replies
  • 3 likes

How to view songs by date?

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can view recently added songs? Or is there any convenient ...

Newbie

An artist I am listening to has been recently releasing songs that are not in an album and I can't find a way I can see all the songs they added. Is there a way I can search by date so that I can vie...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Annoying familiy account ads for premium users

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

Music Fan

I am a paying premium user. To keep it simple - remove the annoying family account ads or I will cancel my premium subscription.

OneByBoo

Roadie

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs downloaded from Youtube work on Spotify app for laptop but not mobile

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. Some songs will transfer over to my mobile app, but i...

Regular

Hi, Pretty explanatory. I downloaded a bunch of songs from Youtube using a Youtube-Mp3 converter, moved them to my Spotify app for my laptop, but they will not transfer/play over to my mobile app. So...

ErikaMoon

Casual Listener

28684 Views

13 replies

3 likes

  • 28684 Views
  • 13 replies
  • 3 likes

Issues with random pausing when locking screen/inactivity

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10 (SM-G973FOperating SystemAndroid 9 My Question or IssueEarlier this summer i had big issues with spotify pausing after aprox. one minute. When pressing lock button to wake up the screen the music would...

Visitor

Plan Premium Country Norway Device Samsung Galaxy S10 (SM-G973F Operating System Android 9   My Question or Issue Earlier this summer i had big issues with spotify pausing after aprox....

647 Views

0 replies

0 likes

  • 647 Views
  • 0 replies
  • 0 likes

Huawei mate 10 pro - stopped playing by display off

As soon as the display is off, the music is also off.In lock screen it playing the music again.Not so with google music, that works fine. Plan: FreeCountry: GermanyDevice: Huawei mate 10 proAndroid Version: 9

Casual Listener

As soon as the display is off, the music is also off. In lock screen it playing the music again. Not so with google music, that works fine.   Plan: Free Country: Germany Device: ...

tachyonicman

Casual Listener

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fast Forward (not skip).

PlanFree/PremiumCountryCanada Operating System Galaxy S9+Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Rewind to Spotify for Android?

Roadie

Plan Free/Premium Country Canada      Operating System   Galaxy S9+ Oreo 8.0    My Question or Issue   Is it possible to add Fast Forward & Fast Re...

Guido

Spotify Legend

25743 Views

3 replies

5 likes

  • 25743 Views
  • 3 replies
  • 5 likes