Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854814 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854814 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20498 Views
  • 3 replies
  • 0 likes
  • 20498 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disabling Lyrics option doesn't work after update

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueBehind the Lyrics doesn't go away even if you disabled it. It was working fine before last update (I updated it today). I'm not sure if it's intended but Behind the Ly...

Screenshot_20190403-100248_Spotify.jpg Screenshot_20190403-100306_Spotify.jpg
  • Newbie
  • Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Behind the Lyrics doesn't go away even if you disabled it. It was working fine before last...
  • Guido
  • Spotify Legend
  • 728 Views
  • 6 replies
  • 1 likes
  • Android 8
    Bug or Update
    lyrics
  • 728 Views
  • 6 replies
  • 1 likes

Superuser Contribution Full artwork on premium not working?

PlanPremiumCountry DeviceXiaomi mi a2 liteOperating SystemAndroid pie I recently had to return to the free version and I noticed the fullscreen artwork feathre was working fine when i played my music but then, when I got premium back, only one or two...

  • Casual Listener
  • Plan Premium Country   Device Xiaomi mi a2 lite Operating System Android pie   I recently had to return to the free version and I noticed the fullscreen artwork feathre was working...
  • marusero97
  • Casual Listener
  • 333 Views
  • 4 replies
  • 0 likes
  • 333 Views
  • 4 replies
  • 0 likes

Interface Error with OnePlus6T

PlanPremiumCountryIndiaDeviceOneplus 6TOperating SystemAndroid Pie My Question or IssueSpotify Has multiple bugs and error on one plus 6T The application does not show "Song section" Artist, Album, Songs do not sync ( if song is downloaded under arti...

  • Casual Listener
  • Plan Premium Country India Device Oneplus 6T Operating System Android Pie     My Question or Issue Spotify Has multiple bugs and error on one plus 6T  The application does ...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Superuser Contribution New Now Playing UI

I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.

  • Casual Listener
  • I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.
  • Magomin
  • Casual Listener
  • 623 Views
  • 4 replies
  • 1 likes
  • 623 Views
  • 4 replies
  • 1 likes

Solved!! Android 9 bluetooth controls not working

PlanPremiumCountry UssDeviceS9+Operating SystemAndroid 9 pie My Question or Issue Since updating while driving I can not use my steering wheel controls to change a song. I tried activating permissions again and it did not fix it. When the phone is un...

  • Casual Listener
  •   Plan Premium Country  Uss Device S9+ Operating System Android 9 pie   My Question or Issue  Since updating while driving I can not use my steering wheel controls to c...
  • mr_smiles
  • Newbie
  • 16296 Views
  • 5 replies
  • 2 likes
  • 16296 Views
  • 5 replies
  • 2 likes

Android apps page shows default Android icon, cannot launch specific song.

PlanPremiumCountryIn USA, using Canadian account.DevicePixel 1, 2 years old. Device is in dev mode, no dev options enabled.Operating SystemAndroid Pie, latest.My Question or IssueSee attached screenshot. Note the default Android icon with a small Spo...

  • Newbie
  • Plan Premium Country In USA, using Canadian account. Device Pixel 1, 2 years old. Device is in dev mode, no dev options enabled. Operating System Android Pie, latest. My Question or Issue Se...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

No Connect-Devices available when starting via widget

Hi there,I've got a little bug on my phone. When I start Spotify via the homescreen widget, I can't connect to my devices (neither Chromecast, Chromecast Audio, nor Pioneer AV-Receiver). I have to close the app and open it via the icon in app drawer....

  • Newbie
  • Hi there, I've got a little bug on my phone. When I start Spotify via the homescreen widget, I can't connect to my devices (neither Chromecast, Chromecast Audio, nor Pioneer AV-Receiver). I have to ...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Volume increases when opening another app

PlanPremiumCountryUkDeviceSamsung s10 plusOperating SystemAndroid 9 My Question or IssueVolume normalisation is on, but when I open one specific app, the volume increases by about 20%, and then reduces on app closure. The app is a game called toon bl...

  • Newbie
  •   Plan Premium Country Uk Device Samsung s10 plus Operating System Android 9   My Question or Issue Volume normalisation is on, but when I open one specific app, the volume incre...
  • 598 Views
  • 0 replies
  • 8 likes
  • 598 Views
  • 0 replies
  • 8 likes

Solved!!Superuser Contribution Bluetooth Autoplay

PlanPremiumCountryFRANCEDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueWhen my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spotify automatically play or resume songsHow to stop that ?

  • Casual Listener
  • Plan Premium Country FRANCE Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue When my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spo...
  • nmou88
  • Casual Listener
  • 12429 Views
  • 4 replies
  • 0 likes
  • 12429 Views
  • 4 replies
  • 0 likes

Can't add songs to certain playlists

PlanPremiumCountryUKDeviceSamsung Galaxy J5 Operating System Android 8.1.0 My Question or IssueSome playlists don't show the option to make public/secret and I am unable to add songs to them without receiving the error message "Sorry, something went ...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy J5    Operating System  Android 8.1.0   My Question or Issue Some playlists don't show the option to make public/secret a...
  • Nico
  • Community Legend
  • 160 Views
  • 1 replies
  • 1 likes
  • 160 Views
  • 1 replies
  • 1 likes

Add the option to save incomplete albums

PlanPremium CountryCanada DeviceLG G7 Operating SystemAndroid Oreo My Question or IssueCall me old fashioned but I'm used to (and prefer) having songs organized by albums, even if I only save just one song from an album. It'd be great if we can get t...

  • Regular
  •   Plan Premium   Country Canada   Device LG G7   Operating System Android Oreo   My Question or Issue Call me old fashioned but I'm used to (and prefer) ha...
  • mosohodPeti
  • Composer
  • 382 Views
  • 3 replies
  • 4 likes
  • 382 Views
  • 3 replies
  • 4 likes

Different Interface in Oneplus 6

Spotify Premium has total different interface in OnePlus6 It has lot of bug and display errorsLibrary section is entirely different than any other andriod phonePersonalised list for Me is not suggestedDownloaded songs dont gets updated in Artist Albu...

  • Casual Listener
  • Spotify Premium has total different interface in OnePlus6  It has lot of bug and display errors Library section is entirely different than any other andriod phone Personalised list for Me is ...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Unplayable Songs

Plan : PremiumCountry : India At least 40% of my songs are unplayble. Is there some way to fix this ? Most of my favorite songs are unplayble, a little help would be really grateful.

  • Newbie
  •   Plan : Premium Country : India  At least 40% of my songs are unplayble. Is there some way to fix this ?  Most of my favorite songs are unplayble, a little help would be really gr...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify plays music on a device not in my WLAN many km away

PlanPremiumCountryGermanyDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueSometimes when I had play Spotify on a device via Spotify Connect at a friends house and I go home and Start Spotify at my own Wlan (many km away!) Spotify starts...

  • Casual Listener
  •   Plan Premium Country Germany Device Moto G5 Operating System Android 8.1.0   My Question or Issue Sometimes when I had play Spotify on a device via Spotify Connect at a friends...
  • Morwen
  • Casual Listener
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Disable behind the lyrics on mobile

How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are already disabled in the songs, as are whatever canvases a...

  • Casual Listener
  • How do I get rid of the hideous behind the lyrics pop-up bar on mobile? I don't care about or want it, and it looks awful. I'm using Android on a Samsung Note 8, premium membership, lyrics are alread...
  • Brunelicia
  • Community Legend
  • 657 Views
  • 1 replies
  • 1 likes
  • 657 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play all of my library anymore ?

PlanPremiumCountryFranceDeviceHonor 5XOperating SystemWindows 10 My Question or IssueIn the Android app, the UI in my Library changed, and now I only have access to Playlists / Artists / Albums, and a Podcasts tab. I used to have access to all of the...

  • Regular
  • Plan Premium Country France Device Honor 5X Operating System Windows 10   My Question or Issue In the Android app, the UI in my Library changed, and now I only have access to Playlists...
  • Jacuzzi510
  • Regular
  • 7524 Views
  • 9 replies
  • 29 likes
  • 7524 Views
  • 9 replies
  • 29 likes

Solved!!Superuser Contribution Library view is different than usual

PlanPremiumCountryGermany My Question or IssueThe library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'm just used to the standart library. Is there a way to fix it?

  • Newbie
  •   Plan Premium Country Germany   My Question or Issue The library view is different than usual. (As seen on the screenshot) I know it's a minor thing, but I'm still annoyed of it, I'...
  • Jacuzzi510
  • Regular
  • 2581 Views
  • 15 replies
  • 2 likes
  • 2581 Views
  • 15 replies
  • 2 likes

Music stops on lockscreen

PlanFreeCountryGreeceDeviceSamsung Galaxy S9Operating SystemAndroid One UI My Question or IssueWhen I close the phone the music stops playing and if I open and close the phone again it plays for a little while then stops again. But when the screen is...

  • Casual Listener
  • Plan Free Country Greece Device Samsung Galaxy S9 Operating System Android One UI   My Question or Issue When I close the phone the music stops playing and if I open and close the phon...
  • Billy-J
  • Spotify Star
  • 326 Views
  • 5 replies
  • 0 likes
  • 326 Views
  • 5 replies
  • 0 likes

Solved!! Album cover

When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have no idea what should I set up in settings to see th...

  • Casual Listener
  • When I listen to my playlist, the application doesn't show the album cover of the tracks on my android phone. Even the album cover doesn't appear as a lock screen when the screen is turned on. I have...
  • Hunpara
  • Casual Listener
  • 2663 Views
  • 4 replies
  • 0 likes
  • 2663 Views
  • 4 replies
  • 0 likes

Ads in Front of Player Controls on Home Screen

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to the same individual episode screen. If I click the ...

  • Newbie
  • I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to ...
  • Nico
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • ads
  • 391 Views
  • 1 replies
  • 0 likes