Announcements

Spotify Connection Notification when Waze Navigation is Turned Off

Solved!
Reply
Highlighted

Spotify Connection Notification when Waze Navigation is Turned Off

Regular

Plan

Premium

Country

United States

Device

Samsung Galaxy S9

Operating System

Android Version 9

Version of Spotify App

8.5.4.770

 

My Question or Issue

Just yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, Spotify has the normal notification banner for playback control, but there is another banner that reads "Spotify Connection: Connected to Waze". It does not let me swipe it away even when I am out of the car, bluetooth is off, and my music is no longer playing. In my Spotify settings I have Waze Navigation switched OFF and I do not even have the Waze app on my phone. Is there any way to make this stop without turning off notifications for Spotify altogether? I assume even if I turn off notifications, "Spotify Connection: Connected to Waze" would still be running in the background which I do not want. Please advise.

 

Thank you!

Peter
Moderator

Hey folks,

 

Thanks for reporting this in the Community.

 

This is an issue we are aware of and currently looking into. Make sure to head over to this thread - we'll make sure to keep you updated and let you know as soon as we have any news.

 

Thanks!

...
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this.

 

If you're still experiencing this issue, make sure to head over to this thread, where we're currently investigating the issue.

 

We'll keep you posted there and let you know as soon as we have any updates 😉

 

Note: we've marked this post as a solution for the sake of visibility.

PeterModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

53 Replies
Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Regular

Exact same problem here on a HUAWEI Mate 20 Pro in Scotland. I have a premium plan, and am also using Spotify app version 8.5.4.770. Android version 9. HUAWEI EMUI 9.0.0.210

Screenshot_20190509_161329_com.huawei.android.launcher.jpg
Screenshot_20190509_161520_com.spotify.music.jpg
Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Casual Listener

Same issue here on Pixel 3Screenshot_20190509-230003.png

 

Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Casual Listener

Same on Galaxy S9+.

Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Newbie

Go to app settings in your phone's settings and notifications and turn off external applications. 

Screenshot_20190509-204255_Settings.jpg
Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Newbie

That doesn't solve the issue, just masks it. Spotify needs to fix this.

Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Newbie

UPDATE: This did not fix it. The notification is back. Hopefully they fix this soon!

I have this problem too. It got fixed by me updating the app just now. 

Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Regular

I updated my app today too and still have the same problem. 😕

Screenshot_20190510-165458_Chrome.jpg
Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Newbie
Exactly the same here, Galaxy S10+. Particularly frustrating as the app itself (Spotify) is so slow and un-optimised. The guys at Spotify need to get their house in order, to put it nicely.
Screenshot_20190511-060129_Chrome.jpg
Highlighted

Re: Spotify Connection Notification when Waze Navigation is Turned Off

Newbie

Same here Galaxy S7 Edge. Waze switched off, not installed, never been a user.

SUGGESTED POSTS