Spotify Connection Notification when Waze Navigation is Turned Off

[narobin59]

Plan

Premium

Country

United States

Device

Samsung Galaxy S9

Operating System

Android Version 9

Version of Spotify App

8.5.4.770

My Question or Issue

Just yesterday I started noticing that everytime my phone connects to my car via bluetooth and I use Spotify, Spotify has the normal notification banner for playback control, but there is another banner that reads "Spotify Connection: Connected to Waze". It does not let me swipe it away even when I am out of the car, bluetooth is off, and my music is no longer playing. In my Spotify settings I have Waze Navigation switched OFF and I do not even have the Waze app on my phone. Is there any way to make this stop without turning off notifications for Spotify altogether? I assume even if I turn off notifications, "Spotify Connection: Connected to Waze" would still be running in the background which I do not want. Please advise.

Thank you!

[narobin59]

Hey folks,

Thanks for reporting this in the Community.

This is an issue we are aware of and currently looking into. Make sure to head over to this thread - we'll make sure to keep you updated and let you know as soon as we have any news.

Thanks!

[teribus_13]

Exact same problem here on a HUAWEI Mate 20 Pro in Scotland. I have a premium plan, and am also using Spotify app version 8.5.4.770. Android version 9. HUAWEI EMUI 9.0.0.210

[creg101]

Same issue here on Pixel 3

[geekdadfon]

Same on Galaxy S9+.

[mar_marrr02]

Go to app settings in your phone's settings and notifications and turn off external applications. 

[sbrown1966]

That doesn't solve the issue, just masks it. Spotify needs to fix this.

[Mike2000914]

UPDATE: This did not fix it. The notification is back. Hopefully they fix this soon!

I have this problem too. It got fixed by me updating the app just now. 

[narobin59]

I updated my app today too and still have the same problem. 😕

[mushton99]

Exactly the same here, Galaxy S10+. Particularly frustrating as the app itself (Spotify) is so slow and un-optimised. The guys at Spotify need to get their house in order, to put it nicely.

[KaiBlan]

Same here Galaxy S7 Edge. Waze switched off, not installed, never been a user.

[wizards8507]

Same. Pixel 3 XL. I don't even have Waze installed on my phone.

[JTmon3y]

Same thing here on Samsung Galaxy S10 and I don't have Waze installed

[DeeMan84]

Same here. Germany, Huawei P9 Lite.

[OlavoFreitas]

Same problem on my Asus Zenfone 4

[ktbird7]

Same, Galaxy S9

[xnerdybunnyx]

have the same issue with my Huawei nova 3i... waze is turned off and never had it on.

[r3n3]

same here on Moto G7 running Android Pie, Spotify Premium and Waze is not installed.

[DanDun]

Same here! OG Pixel, using a Kenwood radio in my car. Never had Waze installed on my phone in my life.

[Iudex_G]

OnePlus 6 here, same thing going on for about a week now.

What surprises me is that the notification cant be swiped away, it doesn't go away when I close the app either. I have to force stop it from the app details for it to disappear.

[Kostof1222]

I am experiencing the same issue. Samsung Note8 (SM-N950U), Android v9/One UI version 1.0 Spotify Version 8.5.5.853. 

Edit: 

Verified that Waze navigation is turned off in Settings/Social.

Also removed app connection on Spotify site.