Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a week ago
Timbo6sic6
Casual Listener
68315 Views
69 replies
26 likes

68315 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29035 Views
5 replies
0 likes

29035 Views
5 replies
0 likes

Superuser Contribution New Liked songs does'nt contain lots of my old song library

PlanPremiumCountryUKDeviceSamsung Galaxy A70 My Question or IssueBefore the update in June I had around 4000+ songs in my song library and now most are gone. My "liked songs" only has 1362. How can I get them back. This is years of building a library...

HTee1997
Visitor
Plan Premium Country UK Device Samsung Galaxy A70 My Question or Issue Before the update in June I had around 4000+ songs in my song library and now most are gone. My "liked so...
2019-09-12 8:36:28 PM
2019-09-23 10:00:46 AM
Petya
Community Legend
503 Views
1 replies
0 likes

503 Views
1 replies
0 likes

Superuser Contribution Shuffle plays Songs two times in a row

I've seen this posted many times over the years and I've not seen a resolution yet. I'm sure it's something simple but for the life of me I cannot get it to stop. I've uninstalled and reinstalled the app but nothing changed. I've attached a picture, ...

holt_thebear
Newbie
I've seen this posted many times over the years and I've not seen a resolution yet. I'm sure it's something simple but for the life of me I cannot get it to stop. I've uninstalled and reinstalled the...
2019-02-01 1:30:31 PM
2019-09-23 9:35:00 AM
Emilia_8
Community Legend
2831 Views
8 replies
6 likes

2831 Views
8 replies
6 likes

Superuser Contribution Unable to view an artist's profile page sidways//horizontally on android screen

Hi everyone, I've been a Spotify Premium listener for 5 years and currently utilize Spotify on an Android/LG X Power Smartphone device. Anyways Ive always preferred viewing Spotify on my phone screen holding it sideways/horizontally for the wideview ...

Beltane575xx
Roadie
Hi everyone, I've been a Spotify Premium listener for 5 years and currently utilize Spotify on an Android/LG X Power Smartphone device. Anyways Ive always preferred viewing Spotify on my phone screen...
2019-09-19 5:37:07 PM
2019-09-23 9:23:25 AM
Petya
Community Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Superuser Contribution I listen to a playlist and jump to another for no reason

I have reinstalled the app, changed the password, but continues happens.PlanFree/PremiumCountrySpainDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueI listen to a playlist and jump to another for no reason

lamcmbm
Visitor
I have reinstalled the app, changed the password, but continues happens. Plan Free/Premium Country Spain Device Samsung Galaxy Operating System Android My Question or Issue I listen...
2019-09-21 6:09:13 PM
2019-09-23 8:33:09 AM
Petya
Community Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Playlist multi-level sorting

Plan: PremiumOperating System: Android 9 My Question or IssueIs the following possible? if not I hope it will be implemented:Under playlist's 3-dots menu, 'Sort playlist', we can sort by Artist, Album, etc. Is there a way to do multi-level sort? Like...

alchn
Regular
Plan: Premium Operating System: Android 9 My Question or Issue Is the following possible? if not I hope it will be implemented: Under playlist's 3-dots menu, 'Sort playlist', we can ...
2019-09-23 7:08:23 AM
280 Views
0 replies
1 likes

280 Views
0 replies
1 likes

Sorted songs order in app do not carried over to Android Auto car player

Plan: PremiumOperating System: Android 9My Question or IssueI use Spotify on my Android phone, and Android Auto in car. I created a playlist and prefer to listening to it sorted by Artist. Occasionally I would add new songs to it, it's always added a...

alchn
Regular
Plan: Premium Operating System: Android 9 My Question or Issue I use Spotify on my Android phone, and Android Auto in car. I created a playlist and prefer to listening to it sorte...
2019-09-23 6:57:15 AM
720 Views
0 replies
4 likes

720 Views
0 replies
4 likes

Superuser Contribution Samsung S9 + Android Pie: Offline songs redownloaded after turn off

PlanPremiumCountry ItalyDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueI have a premium plan and I have my offline songs downloaded on my sd card.I've recently updated my phone's operating system to Android Pie, now when I tur...

antodam21
Newbie
Plan Premium Country Italy Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue I have a premium plan and I have my offline songs downloaded on my sd card...
2019-02-05 12:58:17 PM
2019-09-23 4:34:39 AM
sx5
Music Fan
1496 Views
5 replies
17 likes

1496 Views
5 replies
17 likes

"Import Music Button" gone when I switch accounts?

Planold account (this is german and says import music) new account (no button at all there)PremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Hey there, I am kinda confused. I used to use a friends spotify accoun...

CharliexLucifer
Visitor
Plan old account (this is german and says import music) new account (no button at all there) Premium Country Germany Device Samsung Galaxy S8 Operating System Android My...
2019-09-23 1:36:58 AM
385 Views
0 replies
0 likes

385 Views
0 replies
0 likes

No thumbs down radio option?

On radio but it does not give me the option to thumbs down an artist and song? Real annoying. PlanPremiumCountry USADevicePixel 2XLOperating SystemAndroid

WAINT
Casual Listener
On radio but it does not give me the option to thumbs down an artist and song? Real annoying. Plan Premium Country USA Device Pixel 2XL Operating System Android
2019-01-16 7:07:59 PM
2019-09-22 12:57:09 AM
DaronP
Visitor
8830 Views
9 replies
4 likes
can't
Radio
thumbs down

8830 Views
9 replies
4 likes

Superuser Contribution Car View Problem

PlanPremiumCountryUKDeviceHonour 4x and Huawei P20Operating SystemAndroidMy Question or IssueMy old Honour 4x successfuly switches to car view when connected to my car's bluetooth but my Huawei P20 does not. The car bluetooth is provided by a 3rd par...

halfanidiot
Casual Listener
Plan Premium Country UK Device Honour 4x and Huawei P20 Operating System Android My Question or Issue My old Honour 4x successfuly switches to car view when connected to my car's bluetooth b...
2019-03-14 9:58:08 PM
2019-09-22 11:53:22 PM
halfanidiot
Casual Listener
1314 Views
2 replies
2 likes

1314 Views
2 replies
2 likes

Superuser Contribution All My library section is empty after reinstalling the app

PlanFreeLithuaniaDeviceHuawei LUA-L21Operating SystemAndroid 5.1 My Question or IssueFor a couple of weeks recently every time I've opened Spotify on my phone it was showing the message: "Sorry, something went wrong, try again later". So I decided to...

Rhyna
Visitor
Plan Free Lithuania Device Huawei LUA-L21 Operating System Android 5.1 My Question or Issue For a couple of weeks recently every time I've opened Spotify on my phone it was show...
2019-08-15 10:17:49 PM
2019-09-22 3:04:53 PM
Petya
Community Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Superuser Contribution Music/PodCasts stop soon after my screen blacks

of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueShortly after my screen fades to black the m...

S0TrAiNs
Casual Listener
of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Andro...
2019-08-29 2:00:29 PM
2019-09-22 2:48:06 PM
Petya
Community Legend
826 Views
3 replies
1 likes

826 Views
3 replies
1 likes

Superuser Contribution Downloaded songs still need internet to be played

PlanPremiumDeviceOne Plus 5tOperating SystemAndroidMy Question or IssueMy songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an internet connection. I already tried redownloading the whole playlist ...

Dimoco
Visitor
Plan Premium Device One Plus 5t Operating System Android My Question or Issue My songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an inter...
2019-09-03 12:33:15 PM
2019-09-22 2:25:24 PM
Petya
Community Legend
922 Views
2 replies
0 likes

922 Views
2 replies
0 likes

Superuser Contribution The same device registered multiple times in Offline devices

PlanPremiumCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 9.0My Question or IssueMy phone is registered as a new device every day. Along with that, my downloaded songs keep disappearing and I have to redownload them every time. I don't know ...

bimdeptrai2000
Casual Listener
Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 9.0 My Question or Issue My phone is registered as a new device every day. Along with that, my downloaded songs keep...
2019-08-31 6:27:40 AM
2019-09-22 2:20:27 PM
Petya
Community Legend
519 Views
3 replies
0 likes

519 Views
3 replies
0 likes

Superuser Contribution Daily mixes never updates new songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using the daily mix for about the last 3 months. The issue I'm having is that they ...

joebr0108
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
2019-09-04 8:42:27 PM
2019-09-22 2:02:15 PM
Petya
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Superuser Contribution Gift Card Payment Issues

I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the card and bought a new one, but the problem repeate...

grossanja12
Visitor
I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the...
2019-09-07 1:13:52 PM
2019-09-22 1:48:47 PM
Petya
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Solved!! Spotify wouldn't play through Bluetooth on my Samsung Galaxy A8!

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A8(2018); SM-A530FOperating SystemAndroid 9 My Question or IssueSpotify wouldn't play through Bluetooth on any device! I'm especially interested in having it working through my car's sound system.Example:...

AlexBog
Casual Listener
Plan Premium Country Romania Device Samsung Galaxy A8(2018); SM-A530F Operating System Android 9 My Question or Issue Spotify wouldn't play through Bluetooth on any device! I'm espe...
2019-09-08 9:27:00 PM
2019-09-22 1:38:15 PM
AlexBog
Casual Listener
3128 Views
1 replies
0 likes
Help! Spotify wouldn't play through Bluetooth!

3128 Views
1 replies
0 likes

Solved!! Sound distorted onboard speaker Mi 9

PlanPremiumCountryNetherlandsDeviceXiaomi Mi 9Operating SystemAndroid 9 Miui 10.2 global My Question or IssueRecently playback of songs on Spotify only, produces terrible sound: distortions, crunches as if the internal speaker is broken. But there ar...

Gradus
Casual Listener
Plan Premium Country Netherlands Device Xiaomi Mi 9 Operating System Android 9 Miui 10.2 global My Question or Issue Recently playback of songs on Spotify only, produces terrible sou...
2019-05-18 4:08:53 PM
2019-09-22 1:06:15 PM
1112137444
Newbie
7246 Views
4 replies
1 likes
Android 9
Sound issue
Sound issues

7246 Views
4 replies
1 likes

Superuser Contribution Downloaded tracks keep changing to waiting to download.

Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all the downloads are back as before. It's happening in the middl...

dan1979
Casual Listener
Started happening in the last few weeks I haven't changed anything in that time. Again and again my downloads change to waiting to download and are stuck on that. I reboot my phone and all t...
2019-09-14 1:47:05 PM
2019-09-22 12:28:23 PM
dan1979
Casual Listener
685 Views
3 replies
0 likes

685 Views
3 replies
0 likes

Superuser Contribution Spotify won't download songs anymore.

PlanPremiumCountryWales, UK.DeviceOnePlus 5.Operating SystemAndroid 9. My Question or IssueSpotify starts downloading music then stops. Currently there is 1576 songs in a queue to be downloaded. Sometimes I open Spotify and it will download a few son...

tomclay96
Casual Listener
Plan Premium Country Wales, UK. Device OnePlus 5. Operating System Android 9. My Question or Issue Spotify starts downloading music then stops. Currently there is 1576 songs in a que...
2019-09-20 1:41:22 AM
2019-09-22 12:15:01 PM
tomclay96
Casual Listener
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts