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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839975 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839975 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13644 Views
  • 1 replies
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  • 13644 Views
  • 1 replies
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My radio is turning into a playlist by itself and I can't thumbs up

There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.

  • Regular
  • There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.
  • 201 Views
  • 0 replies
  • 1 likes
  • bug
    Feature
    Playlist
    Radio
  • 201 Views
  • 0 replies
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Skoda album art query

PlanFree/PremiumCountry My Question or Issue Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display. All I get is the Bluetooth symbol. I've asked Skoda and they seem to think it's a Spotify issue. Thanks Phil

  • Newbie
  • Plan Free/Premium Country       My Question or Issue  Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display.  All I get is the Bluetooth symbol.&nb...
  • 168 Views
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  • 168 Views
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Playback changing/shuffle toggling when locking my phone??

Plan: Spotify Premium (with Hulu)Country: United States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue So this is kind of a weird one: this issue seems to primarily happen when I'm in Bluetooth mode playing through my car,...

  • Newbie
  • Plan: Spotify Premium (with Hulu) Country: United States   Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  So this is kind of a weir...
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  • 185 Views
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Can't save my playlists in SD card

PlanPremiumCountryBrazil DeviceMi a2 LiteOperating SystemAndroid Pie My Question or IssueThe Opition to choose internal memory or Sd Card isnt showed in the last Update.Someone knows how resolve this issue??thanks

  • Newbie
  • Plan Premium Country Brazil  Device Mi a2 Lite Operating System Android Pie  My Question or Issue The Opition to choose internal memory or Sd Card isnt showed in the last Update....
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  • 98 Views
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I want to use my Samsung S3 Frontier as a Remote for Spotify

Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says "the operation is not supported if the device is not the active playback device" I hav...

  • Newbie
  • Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says   "the operation is not...
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  • 121 Views
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Spotify rodando no pc e no celular

PlanPremiumCountry BrazilDeviceLG X PowerOperating SystemAndroid 6.0.1 Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja teve esse problema? Ta destruindo o tempo de bateria do meu celular. Alguem sabe c...

  • Casual Listener
  • Plan Premium Country  Brazil Device LG X Power Operating System Android 6.0.1  Pessoal, boa tarde, estou usando o Spotify no pc e ele fica abrindo no celular também, alguem ja ...
  • Brunelicia
  • Spotify Star
  • 618 Views
  • 3 replies
  • 0 likes
  • 618 Views
  • 3 replies
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Bluetooth In car audio controls frozen

PlanPremium Country UK DeviceGalaxy Note2Operating System(Android) My Question or Issue Hi, I was wondering if this is something that I alone have bee experiencing or if it is an underlying issue with the Android Spotify app. I have an aftermarket ra...

  • Newbie
  • Plan Premium   Country  UK   Device Galaxy Note2 Operating System (Android)   My Question or Issue   Hi, I was wondering if this is som...
  • 1341 Views
  • 0 replies
  • 1 likes
  • aftermarket radio
    bluetooth
    car radio
    Connection bug
    critical bug
    Dangerous Bug
    Important
    timeout
  • 1341 Views
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Spotify Connect defaults to AV Receiver every time.

Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phone." It does this even when I'm not on my home WiFi....

  • Casual Listener
  • Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phon...
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  • 214 Views
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Samsung Gear Fit 2 - any major updates to the app in the near future?

Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify.During this year, I didn't have a SINGLE uneventful playlist update. Every time I happen to u...

  • Newbie
  • Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify. During this year, I didn't have a S...
  • 373 Views
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  • 373 Views
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Superuser Contribution Automatic song play from search

Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!

  • Casual Listener
  • Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!
  • Guru5
  • Casual Listener
  • 216 Views
  • 3 replies
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  • 216 Views
  • 3 replies
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See More Section

I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when viewing an artists page on mobile it just displays a ma...

  • Newbie
  • I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when view...
  • 108 Views
  • 0 replies
  • 1 likes
  • 108 Views
  • 0 replies
  • 1 likes

I can't download podcasts

PlanPremiumCountry United kKingdoDeviceOne plus 6t Operating System Android My Question or Issue I been downloading albums songs podcasts for offline use. But now I cannot download any podcasts there doesn't seem to be an option for it to be download...

  • Newbie
  • Plan Premium Country  United kKingdo Device One plus 6t   Operating System   Android   My Question or Issue  I been downloading albums songs podcasts for offline ...
  • 3024 Views
  • 0 replies
  • 4 likes
  • 3024 Views
  • 0 replies
  • 4 likes

Song Artist/Title Doesn't Display in Lexus RH450 with new Google Pixel 3

Hello! I'm on Spotify premium in the US. I bought a new Google Pixel 3 two weeks ago and linked it to the Bluetooth in my 2017 Lexus RX450. (Previously, I had my Samsung S8 linked via Bluetooth in my car and had no problems). Now, with the Google Pix...

  • Casual Listener
  • Hello!    I'm on Spotify premium in the US.    I bought a new Google Pixel 3 two weeks ago and linked it to the Bluetooth in my 2017 Lexus RX450. (Previously, I had my Samsung...
  • thegreybetween
  • Casual Listener
  • 22695 Views
  • 10 replies
  • 6 likes
  • Other
    Premium
  • 22695 Views
  • 10 replies
  • 6 likes

Shared link opens Spotfiy - nothing happens

PlanFreeCountry USADeviceS9+Operating SystemAndroid Oreo My Question or Issue When someone shares a link with me, it opens spotify and then nothing happens. No music plays. There's nothing to make the music play. Only way I can get anything to happen...

  • Visitor
  • Plan Free Country  USA Device S9+ Operating System Android Oreo   My Question or Issue  When someone shares a link with me, it opens spotify and then nothing happens. No...
  • 175 Views
  • 0 replies
  • 1 likes
  • 175 Views
  • 0 replies
  • 1 likes

Offline downloads to SD card

Plan: PremiumDevice: Huawei P10 Lite (android 8.0 I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be saved to my SD card. Spotify however "forgets" this with each res...

  • Casual Listener
  • Plan: Premium Device: Huawei P10 Lite (android 8.0   I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be sav...
  • Yngkush420
  • Music Fan
  • 390 Views
  • 2 replies
  • 2 likes
  • offline
    sd card
  • 390 Views
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Shuffle all songs from all playlist

PlanPremiumCountry Czech RepublicDeviceSamsungOperating SystemAndroid My Question or Issue Hi!I have my songs sorted in playlists and I can shuffle the songs in the playlists, but as I've noticed, there's no shuffle all button. Is there any way you c...

  • Newbie
  • Plan Premium Country  Czech Republic Device Samsung Operating System Android   My Question or Issue  Hi! I have my songs sorted in playlists and I can shuffle the songs in t...
  • 141 Views
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  • 141 Views
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Solved!! Searchbar Missing on Android

PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s9Operating System Android 8.0 My Question or IssueI can't find the search bar or sorting function. Can't I just scroll up in a playlist and it should be shown? I'm using Spotify for many years and o...

  • Casual Listener
  • Plan Premium Country Switzerland  Device Samsung Galaxy s9 Operating System  Android 8.0   My Question or Issue I can't find the search bar or sorting function. Can't I jus...
  • XxBrianxX
  • Casual Listener
  • 465 Views
  • 2 replies
  • 1 likes
  • Android
    samsung galaxy s9
  • 465 Views
  • 2 replies
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Skip a track via bluetooth

Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker.Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the place where i klicked the ">>|" button on my bluetooth speak...

  • Newbie
  •   Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker. Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the...
  • 492 Views
  • 0 replies
  • 1 likes
  • Android 9.0
    bluetoot problems
    Bluetooth play-pause button not working
    Samsung
  • 492 Views
  • 0 replies
  • 1 likes

Huawei Mate P20 Pro Lockscreen Music Controls Not Working

PlanPremiumCountryCanada DeviceHuawei Mate P20 ProOperating SystemEMUI9.0/Android 9 My Question or IssueI can't seem to get the Music Controls to appear on the lock screen of the Huawei Mate P20 Pro no matter what I do. I've researched multiple solut...

  • Casual Listener
  • Plan Premium Country Canada  Device Huawei Mate P20 Pro Operating System EMUI9.0/Android 9   My Question or Issue I can't seem to get the Music Controls to appear on the lock scre...
  • hiimvictor
  • Casual Listener
  • 1202 Views
  • 1 replies
  • 1 likes
  • 1202 Views
  • 1 replies
  • 1 likes

are you serious?

so recently i just got a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the queue, or proper shuffling on the free app so you could move to t...

  • Roadie
  • so recently i  just got  a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the qu...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
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