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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203281 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203281 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548335 Views

78 replies

3 likes

  • 548335 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455960 Views

571 replies

38 likes

Account
Free
  • 455960 Views
  • 571 replies
  • 38 likes

Superuser Contribution Android lock screen controls not workin

PlanFree/PremiumCountry DeviceSamsung Galaxy 8When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its own after under a second. The same thing happens but in reverse if t...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 8 When phone is locked the pause/play button is not effective for pausing music. I push pause and it pauses momentarily then plays on its ...

Petya

Community Legend

1241 Views

2 replies

0 likes

  • 1241 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Mobile - Only Shuffle play.

PlanPremiumCountryNew ZealandDeviceSamsung SM-A320YOperating SystemAndroid Latest My Question or IssueOn the mobile device the only option is to shuffle play my play lists. I've followed all instructions but the shuffle play option is not present and...

Regular

Plan Premium Country New Zealand Device Samsung SM-A320Y Operating System Android Latest   My Question or Issue On the mobile device the only option is to shuffle play my play lists. I...

Petya

Community Legend

1008 Views

2 replies

0 likes

  • 1008 Views
  • 2 replies
  • 0 likes

Superuser Contribution Landscape Auto-Rotate!!!!!!

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueWhere has auto-rotate disappeared to???I don't understand...it ALWAYS used to auto-rotate.Whyyyyyyyyyyyyy was this changed????? Why is this gone?????Makes NO sen...

Music Fan

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue Where has auto-rotate disappeared to??? I don't understand...it ALWAYS used to auto-...

Petya

Community Legend

1240 Views

1 replies

0 likes

landscape
landscape mode
Ongoing Issues
Please Fix This
  • 1240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lock screen widget not showing

PlanPremiumCountryFinlandDeviceNokia 5.1 PlusOperating SystemAndroid 9 My Question or IssueMy lockscreen doesn't show Spotify widget. This is very annoying.

Music Fan

Plan Premium Country Finland Device Nokia 5.1 Plus Operating System Android 9   My Question or Issue My lockscreen doesn't show Spotify widget. This is very annoying.  

Petya

Community Legend

1672 Views

1 replies

0 likes

  • 1672 Views
  • 1 replies
  • 0 likes

“Okay Google, play my music” for Google Home speakers

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well. It used to play my "My Liked Songs" in order of newest to oldest. So that song that you j...

Regular

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well.   It used to play my "My Liked ...

1580 Views

0 replies

2 likes

Google Assistant
Google Home
My Liked Songs
  • 1580 Views
  • 0 replies
  • 2 likes

scrobbling offline/caching not working?

PlanPremiumCountryGermanyDeviceHuawei Honor 6xOperating SystemAndroid 7 My Question or IssueSo yesterday i was forced into listening to music offline by having no reception but the app didn't cache my songs and did not scrobble them later. I can only...

Regular

Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7   My Question or Issue So yesterday i was forced into listening to music offline by having no reception b...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Solved!! All songs by artist on Mobile

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueI'm trying to play a song by an artist but I don't remember the name of the song. So I searched the artist but it will only show me certain categories like their top 5 ...

Visitor

Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue I'm trying to play a song by an artist but I don't remember the name of the song. So I searc...

OneByBoo

Roadie

1430 Views

1 replies

0 likes

artist
Mobile
song list
  • 1430 Views
  • 1 replies
  • 0 likes

Notification tab doesn't close

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemANDROID My Question or IssueEven though I close my app the Spotify tab stays open and I can't close it unless I go to settings and choose 'Force Stop'.

Visitor

Plan Premium Country USA Device Samsung Galaxy S9 Operating System ANDROID   My Question or Issue Even though I close my app the Spotify tab stays open and I can't close it unless I go...

Luan

Spotify Star

1302 Views

1 replies

0 likes

  • 1302 Views
  • 1 replies
  • 0 likes

Moto G6 Installed Spotify Premium, no music sound

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9 PieMy Question or IssueInstalled Spotify, and now under settings Media Volume control is whited out an...

Casual Listener

Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 Pie My Question or Issue Ins...

Luan

Spotify Star

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

Unhiding a liked song

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid Pie I accidentally pressed the hide button while playing my...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System ...

Luan

Spotify Star

1008 Views

3 replies

0 likes

  • 1008 Views
  • 3 replies
  • 0 likes

Superuser Contribution Like / Dislike Button in Notifications Broken

PlanPremiumCountryDEDeviceSamsung S8 and Pixel 3Operating SystemAndroid 9 and 10 My IssueThe Like and Dislike buttons in the Notifications do not do anything for more than two months. However they work in the App and on my Windows Client. but not in ...

Casual Listener

Plan Premium Country DE Device Samsung S8 and Pixel 3 Operating System Android 9 and 10   My Issue The Like and Dislike buttons in the Notifications do not do anything for more than tw...

Petya

Community Legend

782 Views

2 replies

1 likes

  • 782 Views
  • 2 replies
  • 1 likes

Random pause, play and next song

Plan: PremiumCountry: Netherlands Device(iPhone SE, Samsung Galaxy S8)Operating System(iOS 12.4.1, Android 9) My Question or IssueHi all, since a week or two I'm experiencing weird issues on my iPhone and my Android phone. I think it has something to...

Casual Listener

  Plan: Premium Country: Netherlands   Device (iPhone SE, Samsung Galaxy S8) Operating System (iOS 12.4.1, Android 9)   My Question or Issue Hi all, since a week or two I'm...

Paul_dH

Casual Listener

2674 Views

4 replies

0 likes

Android
iphone
  • 2674 Views
  • 4 replies
  • 0 likes

Car view

PlanPremiumCountryIsraelDeviceSamsung Galaxy note 9 My Question or IssueI did a clean uninstull of the App and then installed Spotify again and still I don't have the option to switch on automatic car view, it doesn't even appear in the options of th...

Visitor

Plan Premium Country Israel Device Samsung Galaxy note 9   My Question or Issue I did a clean uninstull of the App and then installed Spotify again and still I don't have the option to s...

OneByBoo

Roadie

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

cannot login from Android app

PlanFreeCountryItalyDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI am unable to login with my account from the Android app. I get the "email/password not correct" and if I try to get a link by mail, the link is always expired. Tried rei...

Visitor

  Plan Free Country Italy Device Moto X4 Operating System Android 9   My Question or Issue I am unable to login with my account from the Android app. I get the "email/password no...

OxfordSemicolon

Visitor

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

[Android] There's no option to share on instagram stories

PlanPremiumCountryBrazilDeviceMoto G6 PlayOperating SystemAndroid 9.0 My Question or IssueWhen I'm on instagram and I try to share the song on my instagram stories, that option doesn't appear. I've tried to uninstall and install both softwares and it...

Casual Listener

Plan Premium Country Brazil Device Moto G6 Play Operating System Android 9.0   My Question or Issue When I'm on instagram and I try to share the song on my instagram stories, that opti...

Jᴀᴄᴋ

Roadie

1255 Views

5 replies

0 likes

Android
  • 1255 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lock screen play/pause not working when connected to bluetooth

PlanPremiumCountryUkDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie (9.0 My Question or IssueWhenever I am connected to a Bluetooth device the play/pause controls on my lockscreen do not work and only appear to briefly skip the track (it stutt...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy Note 9 Operating System Android Pie (9.0   My Question or Issue Whenever I am connected to a Bluetooth device the play/pause controls on m...

Allhale

Casual Listener

2900 Views

2 replies

0 likes

  • 2900 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problemas para criar playlists no celular

PlanoPremiumPaísBrasilDispositivoMotorola One Vision 2019Sistema operacionalAndroid: 9Minha pergunta ou problemaNão consigo criar, nem abrir, minhas próprias playlists no meu celular. Sempre dá erro, porém no computador elas abrem normalmente, assim ...

Visitor

  Plano Premium País Brasil Dispositivo Motorola One Vision 2019 Sistema operacional Android: 9 Minha pergunta ou problema Não consigo criar, nem abrir, minhas próprias playlists no me...

Petya

Community Legend

1445 Views

1 replies

0 likes

Problema com playlist
  • 1445 Views
  • 1 replies
  • 0 likes

Superuser Contribution When will you add "Block Artists" option on Android? We pay for the service, and it's very basic

PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S10+Operating SystemAndroid PieMy Question or IssueWhen will you add the most needed option : Allow us to "Block undesired Artists"? We pay for a service, and it is a very basic function you need to a...

Newbie

Plan Premium Country El Salvador Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When will you add the most needed option : Allow us to "Block undesired Art...

Petya

Community Legend

953 Views

4 replies

1 likes

  • 953 Views
  • 4 replies
  • 1 likes

Superuser Contribution MUSICA DESCARGADA: CALIDAD EN WIFI?

PlanPremiumCountrySpainDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueCuando descargo musica en calidad NORMAL, si escucho esa misma música en streaming wifi MUY ALTA cuando estoy en casa por ejemplo, ¿en qué calidad se escuc...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy A50 Operating System Android Pie   My Question or Issue Cuando descargo musica en calidad NORMAL, si escucho esa misma música en stream...

Petya

Community Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slow/unresponsive app

PlanPremiumCountryScotland DeviceHuawei honor 9Operating SystemAndroid My Question or IssueI cancelled my membership three months ago because the update then made the app painfully slow when selecting albums and artists, or navigating between pages. ...

Casual Listener

Plan Premium Country Scotland  Device Huawei honor 9 Operating System Android    My Question or Issue I cancelled my membership three months ago because the update then made ...

Petya

Community Legend

1661 Views

6 replies

0 likes

  • 1661 Views
  • 6 replies
  • 0 likes