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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196129 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196129 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537895 Views

78 replies

3 likes

  • 537895 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

443216 Views

565 replies

37 likes

Account
Free
  • 443216 Views
  • 565 replies
  • 37 likes

Superuser Contribution When will you add "Block Artists" option on Android? We pay for the service, and it's very basic

PlanPremiumCountryEl SalvadorDeviceSamsung Galaxy S10+Operating SystemAndroid PieMy Question or IssueWhen will you add the most needed option : Allow us to "Block undesired Artists"? We pay for a service, and it is a very basic function you need to a...

Newbie

Plan Premium Country El Salvador Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue When will you add the most needed option : Allow us to "Block undesired Art...

Petya

Community Legend

914 Views

4 replies

1 likes

  • 914 Views
  • 4 replies
  • 1 likes

Superuser Contribution MUSICA DESCARGADA: CALIDAD EN WIFI?

PlanPremiumCountrySpainDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueCuando descargo musica en calidad NORMAL, si escucho esa misma música en streaming wifi MUY ALTA cuando estoy en casa por ejemplo, ¿en qué calidad se escuc...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy A50 Operating System Android Pie   My Question or Issue Cuando descargo musica en calidad NORMAL, si escucho esa misma música en stream...

Petya

Community Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slow/unresponsive app

PlanPremiumCountryScotland DeviceHuawei honor 9Operating SystemAndroid My Question or IssueI cancelled my membership three months ago because the update then made the app painfully slow when selecting albums and artists, or navigating between pages. ...

Casual Listener

Plan Premium Country Scotland  Device Huawei honor 9 Operating System Android    My Question or Issue I cancelled my membership three months ago because the update then made ...

Petya

Community Legend

1551 Views

6 replies

0 likes

  • 1551 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloaded Songs to SD Card? Huawei P9 Lite

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I have downloaded. I don't have a lot of space on the ...

Casual Listener

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I h...

Petya

Community Legend

1172 Views

1 replies

0 likes

  • 1172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing often when phone is locked

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueLike many others, I have the problem where the music often stops playing for a few seconds (sometimes up to a minute or so) when the phone is locked. I...

Music Fan

Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android     My Question or Issue Like many others, I have the problem where the music often stops pl...

Petya

Community Legend

1186 Views

2 replies

3 likes

  • 1186 Views
  • 2 replies
  • 3 likes

Superuser Contribution Music is cutting during every song

Hi Community, I am finding that playback stops on every song, sometimes multiple times through the song. I am listening on my Samsung s9 and I have to unlock the phone and the song continues. It is extremely frustrating. I have seen similar threads a...

Visitor

Hi Community, I am finding that playback stops on every song, sometimes multiple times through the song. I am listening on my Samsung s9 and I have to unlock the phone and the song continues. It is e...

Petya

Community Legend

929 Views

3 replies

1 likes

  • 929 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing when phone is locked

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly, even if the music is downloaded, when my screen is locked and on the Always-On-Display. However when i turn on my screen it con...

Casual Listener

  Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android   My Question or Issue   My spotify keeps pausing randomly, even if the music is downloaded, whe...

Petya

Community Legend

1705 Views

4 replies

4 likes

  • 1705 Views
  • 4 replies
  • 4 likes

I cannot share songs on Instagram stories

PlanFreeCountryMalaysia Device(Oppo A3S)Operating System (AndroidOreo) My Question or IssueWhy can't i share my spotify songs through Instagram stories. The icon for ig story isn't on the share lists

Newbie

Plan Free Country Malaysia   Device (Oppo A3S) Operating System  (AndroidOreo)   My Question or Issue Why can't i share my spotify songs through Instagram stories. The icon ...

OneByBoo

Roadie

999 Views

1 replies

0 likes

  • 999 Views
  • 1 replies
  • 0 likes

Spotify Connect auf Bose Soundtouch spielt nur einzelne Titel, keine Alben!

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wieder funktioniert, sobald ich die Connection aufhebe...

Visitor

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wie...

Luan

Spotify Star

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Songs not always playing

So I have a really annoying problem. I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine. If I try to change the song in app it will not play.Any ideas? PlanPremiumCountryUK DeviceOneP...

Casual Listener

So I have a really annoying problem.   I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine.   If I try to change the so...

Luan

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

When will Landscape mode come back?

My Question or IssueWhen will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify. Why did you remove it? It has been months since and...

Visitor

My Question or Issue When will you bring back landscape mode for Android? Spotify looks absolutely ridiculous on Android headunits with the small cover art. And this is the main reason I got spotify...

Luan

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Spotify freezes and leads to a system crash

PlanPremiumCountryGermanyDeviceHTC 10 (two different devices tested)Operating SystemAndroid 8.0 Oreo with HTC Sense My Question or IssueMy problem is a random app freeze while using Spotify.Now lasting for some months I have the issue that the spotif...

Regular

Plan Premium Country Germany Device HTC 10 (two different devices tested) Operating System Android 8.0 Oreo with HTC Sense     My Question or Issue My problem is a random app...

Jᴀᴄᴋ

Roadie

3198 Views

10 replies

0 likes

  • 3198 Views
  • 10 replies
  • 0 likes

Playback of Downloaded Content

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back? For example, I have downloaded one of my playlists to my device. I hop into my car, fire up...

Regular

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back?  For example, I have downloaded one...

TheIgster

Regular

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Music in app is TOO QUIET- comparing to other apps on Android

PlanPremium Family planCountryPolandDeviceXiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as wellOperating SystemAndroid 9 Pie, but it was attending before update on 8 Oreo as well My Question or IssueHello, Can You please explain why it i...

Casual Listener

Plan Premium Family plan Country Poland Device Xiaomi Mi Mix2 MDE5, it was attending on Samsung galaxy s9 as well Operating System Android 9 Pie, but it was attending before update on 8 Oreo a...

Lum1r

Casual Listener

766 Views

1 replies

1 likes

  • 766 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution New update deleted most useful feature of Android app - browsing saved tracks by Artists

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too. Alongside the new update, which changed the library UI in Android app, one of the most useful features disappeared: browsing saved s...

Casual Listener

This is concerning premium users mostly, however I am sure that there are free users that relied on this feature too.    Alongside the new update, which changed the library UI in Android ...

Guido

Spotify Legend

26782 Views

123 replies

166 likes

  • 26782 Views
  • 123 replies
  • 166 likes

Android app font size is too big

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in the settings for the font size.

Newbie

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in t...

osornios

Spotify Star

2351 Views

1 replies

0 likes

Android
Customized Settings
font size
UI
  • 2351 Views
  • 1 replies
  • 0 likes

Ridiculously slow Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 8Operating SystemAndroid PieMy IssueFor about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with th...

Regular

Plan Premium Country USA  Device Samsung Galaxy Note 8 Operating System Android Pie My Issue For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I ...

osornios

Spotify Star

2953 Views

7 replies

3 likes

  • 2953 Views
  • 7 replies
  • 3 likes

Bluetooth media controls not working

PlanPremiumCountryUnited States DeviceOnePlus 5TOperating SystemAndroid Pie My Question or Issue When I connect my phone to my car's stereo, the media controls only allow me to skip one song until I reconnect to the stereo the next time I drive. I ha...

Regular

Plan Premium Country United States   Device OnePlus 5T Operating System Android Pie   My Question or Issue   When I connect my phone to my car's stereo, the media controls ...

anderman1705

Casual Listener

6831 Views

19 replies

3 likes

  • 6831 Views
  • 19 replies
  • 3 likes

Solved!! Option to store offline songs on SD car not longer available

PlanPremiumCountryGermanyDeviceSony XZ PremiumOperating SystemAndroid Oreo My Question or IssueAfter ne newest update to version 8.5.27.957, i'm not longer able to move the offline songs to my SD card. The option disapeared and not available.

Casual Listener

Plan Premium Country Germany Device Sony XZ Premium Operating System Android Oreo   My Question or Issue After ne newest update to version 8.5.27.957, i'm not longer able to move ...

Luan

Spotify Star

1640 Views

6 replies

0 likes

  • 1640 Views
  • 6 replies
  • 0 likes

Spotify wont pause songs

PlanPremiumCountry DeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio.Is th...

Casual Listener

  Plan Premium Country   Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spoti...

Azell

Casual Listener

1210 Views

2 replies

0 likes

Help
  • 1210 Views
  • 2 replies
  • 0 likes