Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6955 Views

0 replies

7 likes

  • 6955 Views
  • 0 replies
  • 7 likes

Superuser Contribution Music menu laggy

PlanPremiumCountryFranceDeviceOnePlus 6Operating SystemAndroid Pie My Question or IssueSince the new UI for albums, artists and playlists appeared a few days ago, the Music menu is supper laggy.For example, when I select an album it takes 3 seconds t...

Newbie

Plan Premium Country France Device OnePlus 6 Operating System Android Pie   My Question or Issue Since the new UI for albums, artists and playlists appeared a few days ago, the Music m...

Petya

Community Legend

1868 Views

2 replies

2 likes

Android
Android 9
Android App
Lag
laggy
  • 1868 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music keeps pausing

PlanPremiumCountryUSADeviceGalaxy 9 plusOperating SystemAnroid My Question or IssueMy music and podcasts keep pausing on my phone. I've uninstalled and reinstalled the app, my software is up to date

Visitor

  Plan Premium Country USA Device Galaxy 9 plus Operating System Anroid   My Question or Issue My music and podcasts keep pausing on my phone. I've uninstalled and reinstalled th...

Petya

Community Legend

963 Views

2 replies

1 likes

  • 963 Views
  • 2 replies
  • 1 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Visitor

  Plan Premium Country USA Device Galaxy S7     My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list.  ...

bhare

Regular

1372 Views

3 replies

2 likes

alphabetized
  • 1372 Views
  • 3 replies
  • 2 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

Visitor

Plan Premium Country   Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android   My Question or Issue Up until now I've been happily using my Kindle Fire 5th...

541 Views

0 replies

1 likes

  • 541 Views
  • 0 replies
  • 1 likes

Music pause mutes the volume

DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...

Newbie

Device OnePlus 6T  Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update   My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Hudl 2 - latest Spotify version won't open

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens is when the app opens it gets stuck loading. The goo...

Regular

About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens i...

jimdriver2

Regular

1713 Views

3 replies

2 likes

  • 1713 Views
  • 3 replies
  • 2 likes

Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

Poor Sound Quality with Premium Account

PlanPremiumCountryIndiaDeviceGoogle Nexus 6P and Denon X4500H AVROperating SystemAndroid Oreo 8.1 My Question or IssueI am using Spotify Connect on my Denon x4500H AVR to play from my premium account. But I am not able to feel any difference between ...

Visitor

Plan Premium Country India Device Google Nexus 6P and Denon X4500H AVR Operating System Android Oreo 8.1   My Question or Issue I am using Spotify Connect on my Denon x4500H AVR to pla...

1059 Views

0 replies

4 likes

  • 1059 Views
  • 0 replies
  • 4 likes

Why daily mixes don't appear on spotify for android TV

I get daily mixes play list on my android app on the phone, but not on the Android TV app

Casual Listener

I get daily mixes play list on my android app on the phone, but not on the Android TV app

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Songs One does not show on Android Spotify App

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemAndroid Version 9 My Question or IssueI am getting an intermittent issue with the Android App recognizing my Sonos One Gen 2 as a streamable device via WIFI. At first, the speaker was not ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System Android Version 9   My Question or Issue I am getting an intermittent issue with the Android App recognizing...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Casual Listener

  Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android   My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...

Thudclak

Casual Listener

1325 Views

1 replies

0 likes

  • 1325 Views
  • 1 replies
  • 0 likes

Albums and radios i have downloaded and listen to all the time recently started unsaving

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo recently every time I close the app most of my music is undownloaded. I'll open the app an...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So rece...

373 Views

0 replies

0 likes

Unsaved songs
  • 373 Views
  • 0 replies
  • 0 likes

[Idea] [Playlist] Find A Song

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is

Roadie

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is  

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashing on Galaxy 9

Good afternoon, I've seen other posts like my own. My app has been crashing for the past 2 months. It seems to be a bluetooth issue since it is my bluetooth devices that keep dropping (BT earbuds, car connection, JamBox, and Google Mini all affected)...

Visitor

Good afternoon,   I've seen other posts like my own.  My app has been crashing for the past 2 months.  It seems to be a bluetooth issue since it is my bluetooth devices that keep dro...

Petya

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Spotify Sounds really bad

PlanPremiumCountryChileDeviceXiaomi Mi9Operating SystemAndroid 9 My Question or IssueMy Spotify used to sound really good but suddenly when hearing with inner speakers the sound (bass) started to sound extremely saturated like if the speakers where b...

Newbie

Plan Premium Country Chile Device Xiaomi Mi9 Operating System Android 9   My Question or Issue My Spotify used to sound really good but suddenly when hearing with inner speakers the ...

PR2020

Newbie

1383 Views

1 replies

1 likes

Sound Quality
Technical Error
  • 1383 Views
  • 1 replies
  • 1 likes

Superuser Contribution Şarkılarda donmalar (premium, mobile)

PlanPremiumCountryTurkeyDevice(Samsung Galaxy S7 Edge)Operating System(Android 8.0.0) SORUNEski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim ve hatanın aynısı devam etmekteydi, hata son zamanlarda şarkıların bir anlığına dur...

Newbie

  Plan Premium Country Turkey Device (Samsung Galaxy S7 Edge) Operating System (Android 8.0.0)   SORUN Eski telefonum (Samsung Note 4) oluşan hatadan sonra telefonumu değiştirdim...

Daisy

Spotify Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when I enter or leave a WiFi connection

PlanPremiumCountryGermany DeviceSAMSUNG Galaxy S4 miniOperating SystemAndroid 4.4.4 My Question or IssueHi,Since recently (I noticed it yesterday), my Spotify on my mobile phone has been having a very strange problem: every time I enter or leave a Wi...

Casual Listener

Plan Premium Country Germany  Device SAMSUNG Galaxy S4 mini Operating System Android 4.4.4   My Question or Issue Hi, Since recently (I noticed it yesterday), my Spotify on ...

Ver

Spotify Legend

5995 Views

11 replies

6 likes

  • 5995 Views
  • 11 replies
  • 6 likes

I can't share music on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0   My Question or Issue Spotify and Instagram updated automatically. I reinsalled both apps but sti...

MemmyBB

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify silently crashes when the phone is locked

PlanPremium (Student)CountryIreland DeviceSamsung S8Operating SystemAndroid 9 My Question or IssueThis issue has only begun recently, and previously Spotify worked perfectly on the phone for 18 months. Every now and then when my phone is locked Spoti...

Casual Listener

Plan Premium (Student) Country Ireland   Device Samsung S8 Operating System Android 9   My Question or Issue This issue has only begun recently, and previously Spotify worked per...

Peter

Spotify Legend

26417 Views

12 replies

8 likes

  • 26417 Views
  • 12 replies
  • 8 likes