lyrics not showing

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lyrics not showing

Gomox
Casual Listener

Plan

Premium

Country

Indonesia

 

Device

Samsung Galaxy S7 Edge

Operating System

Android Oreo 8.0

 

My Question or Issue

I see that a new feature of lyrics has been added to Spotify but I can't see any lyrics on it. How do I fix this? By the way, thank you SOO much for bringing the functionality of the lyrics into Spotify. It's been a long time coming. 

 

Screenshot_20191108-200944_Spotify.jpg
3 Replies

Re: lyrics not showing

Rock Star 5
Rock Star 5

Hey, @Gomox 
Welcome to Spotify Community and thanks for reaching out here!

Checking here on my device, everything is working perfectly, so I suppose that is not an issue with the track. So, firstly I recommend that you try a clean reinstallation of the app. Take out this article to get help with it:

I also suggest that you check your internet connection, if possible try to play your song using another one just to help us to better understand why this is happening. 

 

Keep me posted about your issue status and if you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

 

hezorgRock Star 5
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: lyrics not showing

adripramono
Regular

is the solution worked?

I've the same issue, I tried to update Spotify, but the lyric tag was missing. 

Re: lyrics not showing

Rock Star 5
Rock Star 5

Hey, @adripramono 
Welcome to Spotify Community and thanks for reaching out here!

You can also try to clean your cache and data, just following these steps:

  1. Go to Settings
  2. Apps
  3. Search for Spotify
  4. Storage
  5. And Clear data

After that, restart the Spotify app and check how it goes...

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 5
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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